stop waiting like everybody else - order through skip-q
TRANSCRIPT
SKIP the hassle, focus on the essential
STOP waiting like everybody else – order
through SKIP-Q
Nov-2016
a win-win concept
SKIP the hassle, focus on the
essential
Benefit of integrated loyalty
programs
Secure paymentCashless experience
SKIP-Q is a free pre-ordering and pre-payment application. Forget morning queues at the coffee shop or busy lines at lunch time … It gives you extra quality time for what really matters
SKIP-Q enhances productivity, increases sales, improves service experience and optimizes the client base
app based + desktop
How it really works
• Your order is printed in shop
• The shop prepares your order relax before the rush
• Your order is put in a dedicated place to avoid you queueing
• Shops get reimbursed on Fridays
• Download the app
• Select your favorite shop
• Select/pre-book your items
• Set your Pick up time
• Pay in 1 sec through our payment platform
• Pick your order up without queueing
• Enjoy your lunch break
Text
Focus on quality of service
Reduce queue on rush hour
Get statistics
Acquire information
on your clients (CRM)
Get ahead on orders
(pre-ordering)
Serve more clients and
get newCashless service
is revolutionary for shops
Reduce the telephone
hassle
Why SKIP-Q• Clients have less & less patience
• Clients want to pay online/mobile (cashless)
• Clients don’t have much space on their mobile to download individual applications
• Clients require a top class service• visibility – security – reliability – simplicity
• Shops are not IT specialists – no time to focus on creating or maintaining a platform
• Shops desire to meet the expectations of loyal clients
• Shops want to increase their rush time and minimize personal cost • SKIP-Q can replace Mail – Phone – Fax ordering system
• Shops want to control their data
• Shops want to avoid IT costs !
TODAY ! A FEW DATES• Concept: March 16• Development of the platform and recruiting the first POS: March 16• Launch app and new web platform: May 2016
COMMERCIAL:
TODAY• 32 shops in total with 20 more in the pipeline• Payment system: VISA, MasterCard, AMEX, Paypal, Maestro and recently
Ticket Restaurant• Specific feature:
• Placing of last orderp• roduct availability, etc. determined by shop owner• Repeat last order
• > 7500 orders in 6 months • A monthly repurchase average per client of 2,9• A daily number of unique visit on the website 400
LocationsCurrent spread of SKIP-Q venues in Brussels
Our current venues are clustered from the Brussels city center, following the Avenue Louise outward.
The first step is to create a large user base and number of shops in the Brussels area.
Second step is to use the Brussels communty in order to expand to new cities all over Belgium.
Blue = SKIP-Q venueYellow = Coming soon
Vision • Become an important pocket payment platform which is integrated directly
from the local shops to the users
• Predict the needs of clients by using big data analysis
• Assist local shops in their offer, prediction model
• Optimize the payment systems
• Integrate a robust link between users and shops.
• Shops need to understand their client. Amazon, Facebook, and other important agregator know their clients, local shops must do likewize
Tomorrow!
• Consolidate client base of Brussels by moving towards 50+ lunch shops in Brussels
• Analyse the best other segment where to expand in the subburt of Brussels• local restaurant: pizzeria, thai, chinees, …• bakeries, • traiteur,• butcher, • shop service
• Extension in Ghent, Leuven, Antwerpen, Namur
CALL TO ACTION
• At SKIP-Q we need many many competencies • TIME !!!! It goes too fast • Mentor • Marketing
• Support materials• Increase online traffic • Increase the client base
• In-house coding expertise • Sales development• Passion ! Passion ! Passion ! Passion !
Thanks for your interest in SKIP-Q
Mats, Ludo and Alex