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Store Connect and Audit

© Baryons Software Solutions www.baryonssoftsolutions.com

The Store Connect and Audit System creates a seamless information dissemination

and continuous audit mechanism for large store chains. Allows quality heads to

stay in control of store conditions and quality on a continuous basis.

Challenges

Managing quality and consistency in layout, product placement, branding and service

across a large number of stores presents the following operational challenges –

Countering Brand Inconsistency

Inability to Audit frequently enough

Manual Audit Process requiring onsite auditors

Tracking audit history manually for a store is cumbersome

Challenge in communicating with Store Managers and Staff and keeping

them updated on latest happenings, products, and offers

THE ‘Connect & Audit’ SOLUTION

Baryons’ Connect & Audit provides for a Tool and Process driven approach to managing information dissemination to all your

stores and regularly run audits while involving store staff in the process. The solution allows you to –

Connect with all stores over an information portal, while also providing stores the ability to provide feedback.

Centralized information and communication control.

Low cost and highly repeatable audit process.

Audit as a tool to drive quality and compliance in stores by involving store staff

Focus on high priority quality requirements

Ensure Audit Correctness and Reliability

Ability to look into a stores audit history and take relevant actions

Optimize Operating Expenditure and Maximize ROI from Audit Process

The Store Connect solution allows for a single informational portal carrying both generic product information as well as store

specific information; connecting the stores with central marketing teams by bringing to them product news, offers,

promotions, training materials, alerts, announcement etc. on a daily basis while also allowing them to provide their feedback

through issue logging, surveys and polls . Using the Audit application, Quality heads can create audits, define audit

questionnaires and launch the audit to selected stores. Stores can access audits only during an allowed time window and

answer audit questions with visual proof. Area Executives rate each store and Area Managers sample the audits before

authorizing for Quality Head Office to review and close the audit. Using the Audit Mobile App, the store manager and staff

view their audit and submit visual proof of their answers during the audit time window. Audit window is controlled by Quality

HO and closely mimics surprise audits while involving store staff in auditing themselves. Involvement of store staff ensures

quality and compliance becoming habitual over a period of time.

The Training module enables self paced learning as well as broadcasting of instructional video to on store staff. The app can

deliver quizzes and certifications to ensure uniform and benchmarked understanding of brand messaging, campaign

requirements, behavioural expectations, and standard operating procedures across the workforce.

INDUSTRIES

Consumer Electronics

Appliances

Hardware

Telecom Service

Providers

Store Chains

Food & Beverage

FMCG