storytelling as data: qualitative community feedback · 2016. 3. 24. · 6/20/20126/20/2012 7 7...
TRANSCRIPT
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Storytelling as Data:
Qualitative Community
Feedback
6/20/2012 16/20/2012 1
Britt Lake
GlobalGiving
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Marketplace Activity Last Week
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The story of storytelling
“Tell us about a time when a person or an
organization tried to change something in your
community.”
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Story Collection
Form
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2010 Pilot
Kenya
2 months
5 GG partner NGOs
120 scribes
2,637 stories
242 organizations named
2011 Roll Out
Kenya, Uganda, Tanzania
Continuous collection
20+ GG partner NGOs
3,000+ scribes
40,000+ stories
1,800+ organizations named
Project Output
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6/20/2012 76/20/2012 7
Methodology in Practice
NGOs recruit
volunteer
scribes
feedback
meetings
continuous
collection
transcription
scribe training
coordinator
meets groupsanalysis &
visualization
NGO
reactions?
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• Trust
• Community collection
• Incentives
• Baseline story
• Immediate feedback
Success factors
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AnalysisComparing 2 rape-prevention programs
mapping
400 Kibera NGOs in 3
clusters
Comparing interpretations
tracking
themes
in storieswith predictions
SenseMaker ®
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SenseMaker® Analysis
Kenya Uganda
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How do we use the data?
6/20/2012 116/20/2012 11
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1
2
3
4
1. Enhanced monitoring of existing organizations
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2. Increased confidence in risky organizations
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3. Identification of new organizations
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4. Improving implementation
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5. Powering Aid Transparency
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Focus for 2012
Scalability
Usability
Analysis
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Britt Lake
www.globalgiving.org/stories
www.sensemaker-suite.com
http://www.ssireview.org/articles/entry/amplifying_local_voices1/
For more information
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Closing the Loop – Community meetings
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Closing the Loop – Performance Benchmarking
View your stories.
View stories near you.
View stories related to your work.
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Closing the Loop – Online Tools