strabag property and facility services sp. …...give you an overview of all operations., you and...
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STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O.Company Presentation
2013
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Page No. 2 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | 2013
TOPICS
• STRABAG PFS IN THE STRUCTURE OF STRABAG GROUP
• COMPANY PRESENTATION
• OUR SERVICES
• CALL CENTER / MOBILE UNIT
• COOPERATION WITH STRABAG PFS
• REFERENCES
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Page No. 3 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | 2013
STRABAG Group– Key Facts
� STRABAG SE is among the Top 10 of the largest international contractors
� According to ENR (Engineering News-Record) STRABAG SE is the 2nd largest
European Contractor based on the revenues generated in Europe
� 1st construction company in Germany, Austria and Central & Eastern Europe (CEE)
� Output volume in 2011: € 14.3 billion
� Net income in 2011: € 195 million
� ~76,900 employees
� > 500 locations in more than 60 countries
STRABAG GROUP
Segments
- Housing
- Commercial and Industrial Facilities
- Public Buildings
- Production of Prefabricated Elements
- Civil Engineering
- Bridges
- Power Plants
- Environmental Technology
- Railway Construction
- Roads, Earthworks - Hydraulic Engineering, Waterways,
Dyking and Paving- Landscape Architecture and Develop.- Large-Area Works- Sports & Recreational Materials - Protective Structures - Sewer Systems- Production of Construction Materials- Bridges and Railway Construction- Specialty foundation engineering- Offshore wind
- Property & Facility Management
- Tunnelling
- Ground Engineering
- Real Estate Development
- Infrastructure Development
- Operation/Maintenance/Marketing
of PPP projects
- International Operations, acrossvarious business units
Building Construction &
Civil EngineeringTransportation
Infrastructures
Special Divisions &
Concessions
GROUP STRABAG SE Strong brands
Selected projects
Airport Rwanda Metro New DehliLogistic Park Mszczonów
Bridge Dubrovnik Power station Turkey Apartment house Dubai
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Page No. 4 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | 2013
STRABAG PFS Group– key facts
� Output 2011: € 976 million
� Target markets in Europe –Germany, Hungary, Poland, the Czech Repablic,
Slovakia, Russia, Croatia, Slovenia, Switzerland, The Netherlands
� ~10.200 employees
� ~ 22 million m² managed net internal area
� 52.000 objects in portfolio
� „Top Employer in Germany 2012” certified by the CRF Institute
� 2nd facility management company in Germany according to revenue
STRABAG PFS GROUP
Selected referenceDeutsche Telekom
AG, GermanyTHE SQUAIRE,
Frankfurt, Germany
City Tower,
Praha, the Czech Republic
Far-reaching international PM&FM activities
Projects under management
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Page No. 5 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | 2013
STRABAG PFS IN POLAND
175Employees
ca. 600.000 m2 of services area, approx. 200 locations in PolandProperty i Facility Management
Pruszków Parzniewska 10Headquarter
1999 (Facility Management Polska → STRABAG Facility Management →STRABAG Property and Facility Services)
Year of foundation
� Implemented the quality system ISO 9001:2001
� Investing in staff – regular training courses
� Corporation standards: contract of employment, health and
safety regulations
� Modern know-how, up to date with industry regulations
� Rigorous quality control system
Additional Information
• Offices
• Branches
•Commercial buildings & affiliates
• Hotels
• Logistic centers
• Industry
• Railway station
• Construction sites
Portfolio
Gdynia, Łódź, Katowice, Kraków, Szczecin, Wrocław, PoznańRegional offices
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Page No. 6 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | 2013
••••••••
••••••
OUR SERVICESProperty and Facility Management
PROPERTY MANAGEMENT TECHNICAL FACILITY MANAGEMENT
Contract management
Services management
Cost management
Budget preparation and implementation
Reporting
Property accounting
Real estate consulting
Owner representation
• Current technical maintenance
• Special services
• Mobile teems and on site staff
• Support in budget preparation
• Handyman
• Mobile Unit 24h/7
• Call Center 24h/7
• Fault management
ADDITIONAL SERVICESINFRASTRUCTURAL
FACILITY MANAGEMENT
Cleaning services
Gardening services/ Winter services
Cleaning after construction works
Reception services
Porter and security services
In-house postal services
• Fit-out works
• Support in obtaining LEED certificate
• Project Management
• Optimization of media consumption
• Technical consulting
• Removals
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Page No. 7 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | 2013
CALL CENTER / MOBILE UNITAnytime a contact for you
The „Call Center“ is the control centre for all your inquiries.
Educated employees and modern technology provide fast work.
When you are calling our Team…
�registers your trouble,
�send it to the appropriate service,
�advise professionally and give you the optimum solution,
�provide all the information that you need,
�give you an overview of all operations.,
You and your users can contact the helpdesk via:
• an own phone number 801 801 905
• the website www.strabag-pfs.pl
We save your inquiries automatically in our system. So you can access any information all the time.
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Page No. 8 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | 2013
PARTNERING WITH STRABAG – EUROPE WIDE
Business rules
● Establishing a partnership relationship
with the customers
● Full transparency
● Best quality
Your Benefits
● One Partner / Many solutions
● Focusing on a performance on time
● Planning of budgets
● Immediate response
● Getting it right the first time
● Long lasting partnership
● Concepts of optimization of your real estate portfolio costs
● Optimisation of your reconciliation of running costs
● FM consulting for buildings or refurbishments
● Well trained and educated employees
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Page No. 9 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | 2013
REFERENCE
Raben GroupJungheinrich
IPC
Ilmet
UBP
Nowy Dom Jabłkowskich
Zebra Tower
PTC T-Mobile
Polonia Palace
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Page No. 10 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | 2013
REFERENCE – OFFICE OBJECTSZEBRA TOWER
Zebra Tower - WarsawObject
Union InvestmentCustomer
• Technical FM,
● Cleaning,
● Security,
● Reception
Services
approx. 17,800 m²Usable area
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Page No. 11 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | 2013
REFERENCE – OFFICE OBJECTSUNIVERSITY BUSINESS PARK
University Business Park –Łódź
Object
GTC COM3Customer
● Technical Facility Management
● Cleaning
Services
approx. 37 500 m²Usable area
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Page No. 12 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | 2013
REFERENCE – RETAIL OBJECTSTKMAXX
18 shopsObjects
TJX EUROPECustomer
● Technical FacilityManagement
● Cleaning
Services
approx. 34 000 m²Usable area
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Page No. 13 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | 2013
REFERENCE – HOTELSPOLONIA PALACE
Hotel Polonia Palace in Warsaw
Object
Hotele Warszawskie SyrenaCustomer
● Technical Facility Management
Services
approx. 20 000 m²Usable area
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Page No. 14 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | 2013
REFERENCE – LOGISTIC CENTERSRABEN Group
Logistic Centers: Lublin, Grodzisk Maz., Stryków,
Lisi Ogon, Straszyn,
Cholerzyn, Chorzów, Sosnowiec
Objects
Raben GroupCustomer
● Property Management
● Technical Facility Management
Services
approx. 150 000 m²Usable area
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Page No. 15 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | 2013
REFERENCE – INDUSTRY OBJECTSFortum Power and Heat Polska
FORTUM POWER AND HEAT POLSKA –Częstochowa, Zabrze, Świebodzice, Jelenia Góra, Ząbkowice Śląskie Dzierżoniów, Kłodzko, Jawor, Zgierz
Objects
OPMCustomer
● Cleaning
● Winter service
● Janitorial Service
● Help Desk
Services
approx. 400 000 m²Usable area
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Page No. 16 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | 2013
REFERENCE – RAILWAY STATION PKP
Railway Station in KatowiceObject
SPV Katowice 1Customer
● Technical FacilityManagement
Services
approx. 6 000 m²Usable area
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Page No. 17 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | 2013
REFERENCE – CONSTRUCTIONConstruction of highway A2 Świecko – Nowy Tomyśl
BUDOWA AUTOSTRADY A2 ŚWIECKO – NOWY TOMYŚL
Object
STRABAGCustomer
● Handyman
● Cleaning
● Winter service
● Purchase and delivery ofgroceries
Services
approx. 4100 m²Usable area
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Page No. 18 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | 2013
WOULD YOU LIKE MORE INFORMATION?Please come and have a chat – we are happy to be of assistance.
STRABAG Property and Facility ServicesSp. z o.o.
Parzniewska 10
05-800 Pruszków
Eva CabelaHead of International DepartmentPhone. +43 1 22422-0Mobile. +43 664 [email protected]
Agata GraczykHead of Marketing and DevelopmentDepartmentPhone. +48 (22) 583-4430Fax +48 (22) 583-4401 Mobile. +48 695 900 [email protected]
STRABAG Property and Facility ServicesSp. z o.o.
Koszykowa 54
00-675 Warszawa
Lech WodeckiChief Executive OfficerPhone. +48 (22) 583-4410Fax +48 (22) 583-4401Mobile. +48 660 765 [email protected]
STRABAG Property and Facility ServicesGmbH
Donau-City-Strasse 9
A -1220 Wien
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STRABAG PROPERTY AND FACILITY SERVICESwww.strabag-pfs.pl