strabag property and facility services sp. z o.o....according to iso 9001:2001. the key to success...
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STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O.Company Presentation
Warsaw 2010
Site Nr. 2 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | Warsaw 2010
TOPICS
● HISTORY OF THE COMPANY
● STRABAG GROUPS ACTIVITY IN FACILITY MANAGEMENTIN OTHER COUNTRIES
● THE BENEFITS OF STRABAG PROPERTY AND FACILITY SERVICES
● STRABAG PROPERTY AND FACILITY SERVICES Sp. z o.o. THE FIELD OF MARVELLOUS POSSIBILITIES
● COMPANY’S STRUCTURE IN POLAND
● OUR TEAM
● OUR ADVANTAGES IN BRIEF
● OUR SERVICES
● CASE STUDY: ENERGY SAVING CONCEPT
● CONSULTING
● WE PROVIDE SERVICE FOR …
● WHY STRABAG PROPERTY AND FACILITY SERVICES?
● PARTNERING WITH STRABAG – EUROPE WIDE
● REFERENCES
Site Nr. 3 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | Warsaw 2010
THE HISTORYOf STRABAG PROPERTY AND FACILITY SERVICES Sp. Z O.O.
More than 10 years experience on the polish market
● 1999 Bau Holding Strabag AG started with new services:technical management, technical consulting and administration and established a new company Facility Management Polska Sp. z o.o.
● 2007 Facility Management Polska Sp. z o.o. changed the name to STRABAG Facility Management Sp. z o.o. and started with the infrastructural services: cleaning and security (licence)
● 2008 STRABAG bought DeTeImmobilien – one of Germany's biggest real estate service providers (15.4 million m² of managed net floor area and 35,000 properties).
● January 2009 making use of the experience and know-how of the company in Germany, STRABAG Property and Facility Services Sp. z o.o. launched into a new service: Real Estate management services
● April 2010 STRABAG Facility Management Sp. z o.o. changed the name to STRABAG Property and Facility Services Sp. z o.o.
Site Nr. 4 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | Warsaw 2010
FAR-REACHING INTERNAT. FACILITY MANAGEMENT ACTIVITIESThe STRABAG Group is active in facility management in other countries and is available to its customers as a competent partner.
National companies
● Austria
● Romania
● Croatia
● Slovenia (in the pipeline)
● Hungary
● Germany
● Poland
● Russia
● Slovakia
● Czech Republic(in the pipeline)
● Ukraine(in the pipeline)
National companies Operations
Site Nr. 5 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | Warsaw 2010
Mathias KratzTel.: +43 1 22422-1293
Cell phone: +43 664 [email protected]
Eva CabelaTel.: +43 1 20117-301
Cell phone: +43 664 1059833
Thomas KissTel.: +43 1 20117-302Cell phone: +43 664 4028222
Peter KruseTel.: +49 69 13029-1510
Mobile: +49 151 12163838
CONTACT PARTNERSNational companies
Site Nr. 6 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | Warsaw 2010
THE BENEFITS OF STRABAG PROPERTY AND FACILITY SERVICES Extended service coverage
● Choosing STRABAG Property and Facility Services Extended Service Coverage frees you from the possibility of unexpected repair expenses resulting from defects in materials or workmanship during the term of your service contract with us.
● And while all services are engineered to provide trouble-free operation and long life, over time, repairs can become necessary.
● And as repair costs continue to rise, STRABAG Property and Facility Services shields you from additional expense.
ZIELONA GORA
GORZOW WLKP.
SZCZECIN
GDANSK
BAILYSTOK
LUBLIN
RZESZOWKRAKOW
KATOWICE
OPOLE
WROCLAW
POZNAN
OLSZTYN
WARSZAWATORUN
BYDGOSZCZ
LODZ
KIELCE
Site Nr. 7 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | Warsaw 2010
STRABAG PROPERTY AND FACILITY SERVICES Sp. z o.o. The Field of Marvelous Possibilities
STRABAG Property and Facility Services Sp. z o.o. is one of the leadersin the field of comprehensive facility management-related services.
● Access to special technical, organizational and quality solutions, high quality know-how developed by the parent company.
● Dynamically developing company, which implemented Quality Management System according to ISO 9001:2001.
● The key to success is a complete understanding and fulfillment of our clients’ needs. Each client is approached individually and with special care. Fair competition, partner-based relations with our clients and subcontractors, compliance with the applicable laws and technical regulations, proper relations with local communities, minimizing environment threats and regular investing in our employees, these principles are at the roots of our operations. Guided by the code of ethics, we create a healthy and friendly atmosphere at work.
Site Nr. 8 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | Warsaw 2010
STRABAG PROPERTY AND FACILITY SERVICES Sp. z o.o Organizational structure
Man
ag
em
en
tO
pe
rati
on
al
Le
ve
l
OPERATIONS SALES COST ACCOUNT
COMPANY LEADER
Marketing and
Development Department
Coordinator
Finance Department
Coordinator
HELP DESK
Specialist
Object
Managerand Security
Project Manager Accounting
IFM Department
Koordinator
TFM Department
Coordinator
TFM Workers
Foreman
IFM Workes
Object
Managers
Assistent
PM Department
Coordinator
Property
Managers
Site Nr. 9 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | Warsaw 2010
OUR TEAM
Our team provides every servicefor your real estate
● Our team consists of employees having proven professional skills and excellent qualifications
● The only form of employment: labour contract
● Trainings for staff
● No rotation of employees
● Well motivated team
● Help Desk 24h on duty
● Mobile Team
Site Nr. 10 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | Warsaw 2010
STRABAG PROPERTY AND FACILITY Services Advantages In Brief
● Complete building management from a single source
● Practical solution approach
● Planning, building management without information loss
● Leading know-how
Our clients gain measurable financial benefits stemming from the reduction of labour costs, optimal exploitation of media, effective work organization techniques and application of top-class established solutions.
Our Team provides every service for every real estate
Site Nr. 11 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | Warsaw 2010
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OUR SERVICESWe offer the right solution for every task from a single source.
REAL ESTATE MANAGEMENT FACILITY MANAGEMENT
Contract management
Property accounting
Cost management
Fiscal issues
Reporting
Real estate performance management
Documentation/archiving
Technical property management
● Technical building installations and facilities
● Planning, building, construction management
● Reinstatement, maintenance, inspection
● Fault management
● Total service management
● Energy management
● Emissions management
● Janitorial services
Property management/corporate solutions
Technical facilitymanagement
Infrastructuralfacility management
Renting and letting/area management
Renting and letting
Area optimisation
Location concepts
Real estate consulting
Relocation management
Tenant representation
Due diligence
● Waste management
● Gardening and cleaning services
● Porter and security services
● In-house postal services
● Copying and printing services
● Telephone service
● Reception services
Site Nr. 12 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | Warsaw 2010
CASE STUDY: ENERGY SAVING CONCEPTH.W. Syrena
MDM Hotel Polonia Palace Metropol Hotel
Hotele Warszawskie SYRENA
Technical maintenance provide by
Property and Facility Services
TOTAL ANNUAL SAVINGS - 280,000.00 PLN
If you wish any further information about this topic please feel free to download
the separate Energy Saving Concept Presentation
Media Optimization Concept
Site Nr. 13 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | Warsaw 2010
CONSULTING
Technical consulting Infrastructural consulting Space management
Site Nr. 14 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | Warsaw 2010
WE PROVIDE SERVICES FOR
● Office buildings
● Shopping centers
● Hotels
● Logistic centers
● Production plants
● Building sites
● Warehouses
● Branches
● …
Site Nr. 15 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | Warsaw 2010
WE PROVIDE SERVICES FOR
The services are individually tailored to the specificneeds of the clients and their buildings.
0
5
10
15
20
25
30
35
40
45
Office
bulildings
Hotels Branches Park
Logistics
Shopping
Center
Industry Building
sites
Site Nr. 16 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | Warsaw 2010
WHY STRABAG PROPERTY AND FACILITY SERVICES?STRABAG Creates Value in Your Real Estate Portfolio
Your property will be
● Worth more
● Serviced better
● Serviced more efficiently
● You can focus on your core business.
STRABAG will provide you with
● New approaches and ideas
● An improved work environment
● Space management
Site Nr. 17 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | Warsaw 2010
WHY STRABAG PROPERTY AND FACILITY SERVICES?STRABAG Creates Value in Your Real Estate Portfolio
● Our performance and our purpose are not two separated things.They are not even two side of the same coin. They are merging.
● Our commitment is to deliver sustained growth through empowered people,acting with responsibility and building a team.
Total revenues in 2001-2010
(in thousand PLN)
0
500
1000
1500
2000
2500
3000
2008 2009 2010
Planned revenues
(in thousand PLN)
0
1000
2000
3000
4000
5000
2010 2011 2012
Site Nr. 18 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | Warsaw 2010
PARTNERING WITH STRABAG – EUROPE WIDE
Business principles
● Establishing a partnership
relationship with the customers
● Full transparency
● Measured quality by
Service Level Agreements (Key Performance Indicators)
● Fair Penalty System
● Constant increase of efficiency in
the STRABAG organization
● Market growth through
acquisitions of new customers
Your Value
● Meeting Service Level Agreements (Key Performance Indicators)
and budgets and getting it right the first time
● Focusing on a performance on time (initial response and completion)
● Long lasting partnerships
● Keeping customers informed
● Making suggestions and concepts to optimize your real estate portfolio costs
● Optimize your reconciliation of running costs
● Benchmarking the cost structure of different buildings in your portfolio
● Increasing the transparency of your real estate on portfolio or object level
● FM consulting for buildings or refurbishments
● All employees are well educated / trained and up to date
● Taking care about all services provided by STRABAG its subcontractors –we will control the results on a regular basis
Site Nr. 19 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | Warsaw 2010
Polonia PalaceJungheinrich IPC
Salzburg Center MDM AKTYN
TPA + BMTI Nowa PragaMetropol ILMET
Raben Group
REFERENCESPoland
PTC ERA
Site Nr. 20 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | Warsaw 2010
RABEN GROUPReferences - Poland
Lublin, Grodzisk Maz.,
Lisi Ogon, Straszyn,
Szczecin
Objects
Raben GroupCustomer
Lukasz Siudak
Koszykowa 54
Warsaw
Project manager
● Property Management
● Technical Facility Management
● Fault Management
● Repairs
Services
1 yearTerm of theagreement
approx. 120.000 m²Usable area
Site Nr. 21 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | Warsaw 2010
UNIVERSITY BUSINESS PARKReferences - Poland
University Business Park -Lodz
Object
GTC COM3 Sp. z o.o.Customer
Tadeusz Szczepanski
ul. Wolczanska 178
Lodz
Object manager
● Technical Facility Management
● Fault Management
● Repairs
● Cleaning
Services
1 yearTerm of theagreement
ca. 37,500 m²Usable area
Site Nr. 22 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | Warsaw 2010
SALZBURG CENTERReferences - Poland
Salzburg Center Office Building in Warsaw
Object
Salzburg Center Development sp. z o.o.
Customer
Piotr Puła
Koszykowa 54
Warsaw
Object manager
● Technical Facility Management
● Fault Management
● Repairs
● Cleaning
Services
3 yearsTerm of theagreement
about 14,000 m²Usable area
Site Nr. 23 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | Warsaw 2010
HOTEL POLONIA PALACEReferences - Poland
Hotel Polonia Palace in Warsaw
Object
Hotel Warszawskie Syrena Sp. z o.o.
Customer
Dorota Sluzewska
Koszykowa 54
Warsaw
Object manager
● Technical Facility Management
● Fault Management
● Repairs
● Supervison of BMS
Services
4 yearsTerm of theagreement
about 20,000 m²Usable area
Site Nr. 24 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. | Warsaw 2010
STRABAG Property and Facility ServicesSp. z o.o.
Koszykowa 54
00-675 Warsaw
Paweł SzymczakDirectorTel. +48 (22) 583 - 4420Fax +48 (22) 583 - 44 01Cell phone +48 (691) [email protected]
Peter KruseInternational AffairsTel. +49 (69) 13029 - 1510 Fax +49 (69) 13029 - 1329Mobil +49 (151) [email protected]
STRABAGProperty and Facility Services GmbH
Bleichstrasse 52D-60313 Frankfurt
Mathias KratzBusiness Development ManagerTel. +43 (1) 22422 - 1293Fax +43 820 820329 - 11246Cell phone +43 (664) [email protected]
STRABAGDonau-City-Strasse 9
A- 1220 Wien
WOULD YOU LIKE MORE INFORMATION?Please come and have a chat - we are happy to be of assistance.
STRABAG PROPERTY AND FACILITY SERVICESwww.strabag-pfs.pl