Strategic AlignmentLearning and Leadership Development

Mara Burdick, Assistant Vice President

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30

Size and Scope

44

$5.6 million

Our Destination 2020

The foundation (roots) of Atrium Health’s strategy is Learning.

Learning OrganizationAtrium Health is a Learning Organization.

Growing talent and driving clinical advances through education and research

Trunk

Quality & Safety

Patient Experience Efficiency & Throughput

Teammate Engagement

Managed as a single body of work for the first time.

Approach

Apply continuous improvement

mindset

Build skills through education; spread standards; remove

duplication

Strengthen accountability to

goals

SKILLBUILDING

Education Re-Visioned

Mini-course Categories

Patient Communication

Continuous Improvement

Team Effectiveness

Leadership

Quality & Safety

Patient Experience Efficiency & Throughput

Teammate Engagement

Interactive mini-courses

Game Plan

Identify area of focus you want to improve as a team

Determine the root cause of what’s driving performance--positive actions and barriers

Select actions that the leader and team will take to build

skills to address the barriers

Involve team in recognizing peers that are making a

difference in achieving results

Implement the solutions and monitor the results

Quick Coaching Guides

Brief summary of the mini-course topic

Discussion questions for the leader to use to

reinforce skills and determine how well the team is doing with that

skill

Information on additional resources or

next steps

Scorecard

Nurse Manager Coaching Support

Kickoff Month 1 Month 2 Month 3 Month 4 Month 5 Month 6

Schedule and conduct monthly one-hour virtual coaching sessionsCan be conducted in one-60 minute session or two-30 minute sessions each month

30-minute Introduction(Nurse Manager, Leader of participant, Coach)• Get to know each other• Discuss goals, roles and

guidelines

On-going Coaching• Discuss Game Plan• Celebrate successes• Work through barriers• Group calls

Goal Roles

Nurse Manager Leader of Participant Coach• Commit to and

engage in each coaching session

• Leverage the Quick Coaching Guides

• Share your Game Plan with your leader and team

• Share Game Plan with coach

• Be open to practicing new skills and approaches in order to achieve goals

• Become a trusted advisor

• Share professional development skills, best practices and tips

• Use tools and

education to improve your team’s performance

• Partner with Nurse Manager to draft Game Plan

• Support Nurse Manager to achieve Game Plan goals

Guidelines

Additional Learning & Development

• New Teammate & New Leader Orientations

• Leadership Development Programs

• Professional Development Programs

• Succession & Development

Leadership Development Programs

Extending & Sustaining Learning

• Virtual Classroom

• eLearning

• Immersive Simulations

• Podcasts

• Leadership Development Institute

• Social Networks

Results

Questions?

Thank you