strategic analysis framework

Upload: shrirang-jadhav

Post on 05-Apr-2018

234 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/2/2019 Strategic Analysis Framework

    1/18

    1

    Strategic Analysis Framework

  • 8/2/2019 Strategic Analysis Framework

    2/18

    2

    PRIMARY

    COMPETITORS

    5. SUBSTITUTE

    PRODUCTS/SERVICES

    CUSTOMER

    REQUIREMENTS

    COMPETITIVE

    REQUIREMENTS

    RESOURCE

    REQUIREMENTS

    REGULATORY OR

    INDUSTRY

    REQUIREMENTS

    TECHNICAL

    REQUIREMENTS

    3. SUPPLIERS BY

    KEY COMPONENTS

    2. COMPETITORS BY

    PRODUCT-MARKET

    STRATEGY

    1. CUSTOMERS

    BY SEGMENTS

    ESSENTIAL

    SKILLS

    HOW IS THE

    BUSINESS

    CHANGING?PRODUCT& SERVICE

    OFFERINGS

    A. DEFINE THE BUSINESS

    B. INDUSTRY VALUESTRUCTURE

    C. KEY SUCCESS FACTORS

    CUSTOMER

    TARGETS

    4. ENTRY AND EXIT

    BARRIERS

    WHAT IS THE

    BUSINESS?

  • 8/2/2019 Strategic Analysis Framework

    3/18

    3

    PRIMARY

    COMPETITORS

    ESSENTIAL

    SKILLS

    PRODUCT& SERVICE

    OFFERINGS

    A. DEFINE THE BUSINESS

    CUSTOMER

    TARGETS

    WHAT IS THE

    BUSINESS?

  • 8/2/2019 Strategic Analysis Framework

    4/18

    4

    5. SUBSTITUTE

    PRODUCTS/SERVICES

    3. SUPPLIERS BY

    KEY COMPONENTS

    2. COMPETITORS BY

    PRODUCT-MARKET

    STRATEGY

    1. CUSTOMERS

    BY SEGMENTS

    B. DESCRIBE THE INDUSTRY STRUCTURE

    4. ENTRY AND EXIT

    BARRIERS

  • 8/2/2019 Strategic Analysis Framework

    5/18

    5

    CUSTOMER REQUIREMENTS

    What is required to attract and maintain customers?

    COMPETITIVE REQUIREMENTS

    How do competitors build market share?

    RESOURCE REQUIREMENTS

    What infrastructure and assets are needed to be a major

    player?

    REGULATORY OR INDUSTRY REQUIREMENTSWhat standards must be met to stay in this business?

    TECHNICAL REQUIREMENTS

    What are the leading technologies in this business?

    C. EXTERNAL KEY SUCCESS FACTORS

  • 8/2/2019 Strategic Analysis Framework

    6/18

    6

    Customers

    CompetitorsResources

    Standards

    Technologies

    II. Business Strategy Analysis

    Research

    Operations

    LogisticsCustomerfulfillment

    MarketingCustomer

    satisfaction

    Productdevelopment

    Technical

    Capabilities

    Strategic

    Processes

    Market

    Access

    Product

    Position

    Product

    Line

    Target

    Market

    Business

    Performance

    Market

    Performance

    A. STRATEGIC

    MISSION/GOALS

    C. COMPETITIVE

    CAPABILITIES

    Product Related Activities

    Market Related Activities

    D. STRATEGIC PERFORMANCE

    KEY

    SUCESS

    FACTORS

    FOR THIS

    BUSINESS

    B. BUSINESS

    STRATEGY

    Productavailability

  • 8/2/2019 Strategic Analysis Framework

    7/18

    7

    TechnicalCapabilities

    StrategicProcesses

    MarketAccess

    Product

    Position

    Product

    Line

    Target Market

    COMPETITIVEBUSINESS STRATEGY

  • 8/2/2019 Strategic Analysis Framework

    8/18

    8

    Research & Development

    Operations

    Sales & DistributionCustomer fulfillment

    process

    Marketing & ServiceCustomer satisfaction

    process

    Product developmentprocess

    Products availability

    process

    STRATEGIC FUNCTIONS & PROCESSES

    Product Related Activities

    Market Related Activities

  • 8/2/2019 Strategic Analysis Framework

    9/18

    9

    Customer and Marketplace Performance

    Customer Satisfaction Customer Retention

    Customer Satisfaction Relative toCompetitors

    Market Share Competitiveness

    Business Performance Product & Service Quality

    Asset Productivity and Growth

    Supplier Performance

    Public Responsibility

    Financial Performance

    D. STRATEGIC PERFORMANCE

  • 8/2/2019 Strategic Analysis Framework

    10/18

    10

    III. Strategic Business Evaluation

    B. CRITICAL ISSUES AND PRIORITIES

    FINANCIAL

    RESOURCES

    C. RECOMMENDATIONS

    LOGISTICS

    MARKETING

    RESOURCES

    A. STRATEGY EVALUATION

    CUSTOMERS

    COMPETITION

    EXTERNAL ISSUES

    DEVELOPMENTS

    OPERATIONS

    Product-related skills

    S W O T

    Market-related skills

    INTERNAL ISSUES

    REGULATIONS

    TECHNOLOGIES

    Key success factors

  • 8/2/2019 Strategic Analysis Framework

    11/18

    11

    Strategic Management

    Requires MANAGEMENT with LEADERSHIP and

    VISION.

    Requires PRODUCTS/SERVICES to attract and keep

    CUSTOMERS.

    Requires EMPLOYEES with CORE SKILLS and

    KNOWLEDGE central to its PRODUCTS & SERVICES. Requires GOALS and STRATEGIES that

    provide business roadmaps.

    address key success factors of the business.

    Requires RESOURCES and INCENTIVES to accomplishbusiness strategies.

    Requires the INFRASTRUCTURE and PROCESSES

    required to accomplishment business strategies.

  • 8/2/2019 Strategic Analysis Framework

    12/18

    12

    Leadership is central to Strategic Management

    Leadership is theJob of the Chief Executive Officer

    or the General Manager of a Business Unit.

    Leaders provide the vision for an organizations

    mission, goals, and strategy at the corporate and

    business levels of the organization. Leaders must recruit key staff, the develop the

    organization and systems that support the

    implementation of strategy.

    Leaders must allocate limited resources to support

    the implementation of strategy.

  • 8/2/2019 Strategic Analysis Framework

    13/18

    13

    I. INDUSTRY ANALYSIS

    Identify One Product-Market Segment.

    1. Market

    2. Product/Service

    3. Capabilities needed

    A. DEFINE THE BUSINESS C. IDENTIFY THE KEY

    SUCCESS FACTORS

    B. ANALYZE THE

    INDUSTRY VALUE CHAIN

    1. THE PRIMARY MARKET

    2. THE PRIMARY PRODUCT

    3. ESSENTIAL CAPABILITIES

    4. KEY COMPETITORS

    4. ENTRY/EXIT BARRIERS

    3. KEY SUPPLIERS (KEY INPUTS) 1. KEY BUYERS2. COMPETITORS & THEIR STRATEGIES

    5. SUBSTITUTES

    CUSTOMER DRIVEN REQUIREMENTS

    COMPETITOR DRIVEN REQUIREMENTS

    INDUSTRY/REGULATORY REQUIREMENTS

    RESOURCE REQUIREMENTS

    TECHNOLOGY REQUIREMENTS

  • 8/2/2019 Strategic Analysis Framework

    14/18

    14

    II. DESCRIBE BUSINESS STRATEGY

    C. CORE COMPETENCIES

    PRODUCT DEVELOPMENT

    A. PRODUCT-MARKET GOALS D. STRATEGIC/FINANCIAL PERFORMANCE

    KEY SUCCESS FACTORSB. BUSINESS STRATEGY

    TARGET MARKET

    PRODUCT/LINE PRODUCT POSITION

    TECHNOLOGY PROCESSES MARKET ACCESS

    PRODUCT AVAILABILITY

    CUSTOMER SERVICE

    CUSTOMER DELIVERY

    CURRENT FINANCIAL PERFORMANCE

    CURRENT PRODUCT-MARKET PERFORMANCEPRODUCT-MARKET GOALS

    FINANCIAL PERFORMANCE GOALS

    CUSTOMER DRIVEN REQUIREMENTS

    COMPETITOR DRIVEN REQUIREMENTS

    INDUSTRY/REGULATORY

    REQUIREMENTS

    RESOURCE REQUIREMENTS

    TECHNOLOGY REQUIREMENTS

    S A G C A A O O S SS S A G

  • 8/2/2019 Strategic Analysis Framework

    15/18

    15

    III. STRATEGIC EVALUATION OF BUSINESS STRATEGY

    A. STRATEGY EVALUATION EXTERNAL EVALUATION OF

    STRENGTHS

    INTERNAL EVALUATION OF

    OPPORTUNITY CUSTOMER REQUIREMENTS

    COMPETITOR DRIVEN REQUIREMENTS

    INDUSTRY/REGULATORY REQUIREMENTS

    RESOURCE REQUIREMENTS

    TECHNOLOGY REQUIREMENTS

    PRODUCT DEVELOPMENT

    PRODUCT AVAILABILITY

    CUSTOMER SERVICE

    CUSTOMER DELIVERY

    FINANCIAL SITUATION

    B. CRITICAL STRATEGIC ISSUES (RANKED BY IMPORTANCE)

    C. RECOMMENDED ACTIONS (Who?, What?, When?)

    WEAKNESS THREAT

  • 8/2/2019 Strategic Analysis Framework

    16/18

    I. Industry AnalysisA. WHAT IS THE BUSINESS? C. IDENTIFY THE KEY

    FACTORS FOR SUCCESS

    People that reward

    themselves (celebrate).

    Other Ice Cream, Ice Milk, Frozen Novelty Items,Ice Cream Sandwiches, Sherbet, Sorbet, Frozen Yogurt

    B. ANALYZE THE

    INDUSTRY STRUCTURE

    Target Market

    Individual (pints) superpremium ice cream

    Key Products

    Brand, Flavors, Shelf

    space.

    Key Capabilities

    Haagen Dazs, Blue Bell

    Breyers

    Key Competitors

    Entry/Exit Barriers

    Key Suppliers Key BuyersKey Competitors and Strategies

    Substitutes

    CUSTOMER DRIVEN REQUIREMENTS

    COMPETITOR DRIVEN REQUIREMENTS

    INDUSTRY/REGULATORY REQUIREMENTS

    RESOURCE REQUIREMENTS

    TECHNOLOGY REQUIREMENTS

    Taste, Flavors, Variety, Brand

    Image

    Healthier with great taste, new

    flavors, and wider distribution

    Nutritional labeling

    Dairy Farmers

    Mix-In Ingredient suppliers

    Sugar cane farmers

    Equipment makers

    Haagen Dazs; Breyers;

    Blue Bell, etc.: Sell pintsize to Supermarkets

    Major supermarkets,

    Mom &Pop GroceryStores, Convenience

    Stores.

    Frozen Food Distributors.

    Entry: Brand name, shelf

    space and distribution. Quality production processes.

    Super premium ice

    treats packaged in

    pints for retail sales to

    people treating.

    Extensive distribution

    network.

  • 8/2/2019 Strategic Analysis Framework

    17/18

    II. B&Js Business Strategy Analysis

    C. INTERNAL CAPABILITIES

    Product Development Capabilities

    A. PRODUCT-MARKET GOALS D. STRATEGIC/FINANCIAL PERFORMANCE

    SUCESS FACTORSB. BUSINESS STRATEGY

    Target Markets

    Product Line Product Position

    Technology Processes Access

    Product Availability Capabilities

    Customer Service Capabilities

    Customer Delivery Capabilities

    Financial Performance Measures

    Product-Market Performance MeasuresProduct-Market Goals

    Financial Performance Goals

    CUSTOMER REQUIREMENTS

    COMPETITOR REQUIREMENTS

    INDUSTRY/REGULATORY

    REQUIREMENTS

    RESOURCE REQUIREMENTS

    TECHNOLOGY REQUIREMENTS

    Make and distribute the highest qualityall-natural ice cream.

    Achieve profitable growth, value forthe shareholders and opportunitiesfor employees, while doing good.

    Ice cream lovers (treatthemselves).

    30 FlavorsPackaged in

    Pint Size

    containers.

    Affordable topquality ice

    cream - $4/pint.

    Productionupgrades.

    ProductionDistribution

    Specialevents.

    Groceries,distributors,

    publicevents and

    press.

    Internal Flavor Development(mouth feel). Write-insuggestions for new flavors,taste testing all flavors.

    National distribution viaDryers to food retailers.

    Supermarkets andconvenience stores.

    Money back guarantee.

    Leading market leader of superpremium ice cream.

    To operate the company on a soundfinancial basis of profitable growth

    Taste, Flavors, Variety,Brand Image

    Healthy with exceptionaltaste, new flavors, andwide distribution

    Nutritional labeling

    Quality productionprocesses.

    Extensive distributionnetwork.

    III St t i E l ti

  • 8/2/2019 Strategic Analysis Framework

    18/18

    III. Strategic Evaluation

    A. STRATEGY EVALUATION EXTERNAL EVALUATION

    Strengths/Weaknesses

    INTERNAL EVALUATION

    Opportunities/Threats

    Financial Capabilities

    Critical Issues

    Recommended Actions (Who?, What?, When?)

    Unique

    flavors

    andnames

    30

    varieties

    Socialservice,

    All

    natural

    product

    High

    Fat

    content

    New Low

    Fat

    flavors

    Overseas

    markets

    Domesticmarkets

    Broader

    distribu-

    tion,

    Growing

    compet-

    ition,

    Labeling

    Government labeling, Increased Competition, Continued Expansion

    Labeling requires that B&J increase low fat alternative products, and promote all natural ingredients.

    Increased competition forces increased product variety/flavors, and wider distribution/penetration. Thismay require JV or Strategic Alliance with other firms to expand international markets.

    CUSTOMER REQUIREMENTS

    COMPETITOR REQUIREMENTS

    INDUSTRY/REGULATORYREQUIREMENTS

    RESOURCE REQUIREMENTS

    TECHNOLOGY REQUIREMENTS

    Taste, Flavors, Variety,Brand Image

    Healthy with exceptionaltaste, new flavors, andwide distribution

    Nutritional labeling

    Quality productionprocesses.

    Extensive distributionnetwork.

    Product Development Capabilities

    Product Availability Capabilities

    Customer Service Capabilities

    Customer Delivery Capabilities

    National distribution viaDryers to food retailers.

    Supermarkets and

    convenience stores.

    Money back guarantee.

    Flavor Development (mouthfeel). Suggestions, tastetesting all flavors.