strategic connections with diverse communities
TRANSCRIPT
Strategic Connections with diverse communities
- some SUCCESS experiences
Presentation at
Strategic Connections for Inclusive Communities
A Symposium on engaging culturally diverse communities
May 26th, 2010, Vancouver, BC
Ronald Ma MSW RSW
Director of Employment Services
S.U.C.C.E.S.S.
www.success.bc.ca
History
Formed in 1973 by a group of Chinese-Canadian professionals
Have evolved into a multicultural, multi-service agency assisting people at all stages of their Canadian experience.
Location & staff
• 26 offices in the Lower Mainland, Abbotsford, Fort St. John, Taipei, and Seoul.
• 400 full time staff speaking over 20 languages
Major Services
12 1/2 %
12 1/2 %
12 1/2 %
12 1/2 %
12 1/2 % 12 1/2 %
Employers /Business
AssociationsGovernment
Parents /parent
associations
Volunteers
Community Organisations
Professional / Associations
Schools
Universities16 2/3 %
16 2/3 %
tyt
16 2/3 %
16 2/3 %
16 2/3 %
Family & Youth
Counselling
Immigrant & settlement
Group & Community
Development
Small Business Development
Seniors & Women Program
Health services, senior care home,
adult day care
Clients
Holistic – Integrated
Approach of Services Delivery
Community Partners …
…OPTIONS: Services to Communities Society ;Progressive Intercultural Community Services Society ;Richmond Addiction Services ;Richmond Public Library ;Richmond School District ;School District #43 ;SHARE Family and Community Services Society ;Simon Fraser Society for Community Living ;Simon Fraser University ;Small Business BC ;South Burnaby Neighbourhood House ;Surrey Public Library ;The Asian Women's Health Clinic ;The Canadian Immigrant Magazine ;THEO, BC ;Tri-city Family Place ;Triumph Vocational Services ;UBC Law Student's Legal Advice Program ;University of British Columbia US Commerce Department (Vancouver Office) ;Vancouver Chinese Diabetes Education Centre ;Vancouver Coastal Health ;Vancouver Multicultural Society ;Vancouver Public Library ;Venture Kamloops ;Victoria Disability Resource Centre ;YMCA Child Care Resources and Referral and Family Resources Program ……
Community Partnership Acknowledgement (Not listed in specific order)
Example of community Partners
Vibrant Abbotsford Abbotsford Chamber of
Commerce Chilliwack Chamber of
Commerce Tourism Abbotsford South Fraser Community
Futures Development Corporation
Fraser Valley WICWP Project University of the Fraser
Valley’s Centre for Indo Canadian Studies
Integral City Discovery Centre for
Entrepreneurship New York Institute of
Technology (Vancouver campus)
Why Partnership ?
Agency Vision and Mission: building bridges Holistic and Integrated approach of services delivery Client centre: - to enhance the social functioning of clients
andBest uses of scarce resources
– Maximization– Comparative advantages– 1+1>2
Type of Partnership
Expertise Partners Service Delivery Partners: To outreach to
other geographical location or target groups Resource Partners: money, space and
marketing channel
__________________________ Experience sharing, Support letters, references, Referrals,
Cross training, funding application, service development, research, knowledge building, etc.
Type of Partnership – cont’d
All levels:– Program– individual– Division– Agency wide– Local service centers– National– international
Strategic partnership: benefits:
Tangible – intangible
Present – future
Direct - indirect
Guiding principles:
Follow agency vision and mission For the ultimate benefit of our clients Fairness Win-win, mutual benefit Mutual understanding (allies can be competitors) Openness Long term perspectives
Challenges:
Looking for long-term, sustainable partners Relationship not to stop because of:
– Funding– Completion of task– Changes of staff
A more responsive formation of partners (efficient internal decision mechanism)
To encourage all levels of staff in partnership creation
Thank YouRonald Ma MSW RSW
Director of Employment Services
S.U.C.C.E.S.S.
Vancouver, BC, Canada
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