*strategic facility planning, ifma world workplace
DESCRIPTION
Bob Sawhill\’s presentation at IFMA\’s World Workplace Conference. Titled: Strategic Facility Planning: "Get out of the weeds, and align your workplace with your business’ needs"TRANSCRIPT
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Strategic Facility Planning: Get out of the weeds, and align your
workplace with your business’ needs
Bob Sawhill, CFM
Director of Product Strategy, TRIRIGA
CEU/CFM Code: 508SS
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Presenter: Bob Sawhill, CFM
Director of Product Strategy, TRIRIGA
30 years in Workplace Management:• Strategic Facility Planning, Industrial Engineering, Facility Project Management• Workplace Management Technology Experience:
– Integrated Workplace Solutions Project Manager, Consultant– IT Program Manager – RE & Workplace Services– Software Product Manager, Strategist
Professional Association Involvement:• Certified Facility Manager (CFM)• IFMA - Chapter President, Information Technology Council leadership• Open Standards Consortium for Real Estate (OSCRE) Workgroups• Instructor & Guest Lecturer at Cal State University’s FM Program Course
Past Employers: Hewlett-Packard, Tektronix, Lockheed, Memorex, Beckman Instruments, USAA
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Strategic Facility Planning
• The Situation
• Current Trends
• Organizational Excellence
• Process Integration
• Technology Enablement
Get out of the weeds, and align your workplace with your business’ needs
Strategic Facility Planning (SFP):Get out of the weeds, and align your workplace with your Get out of the weeds, and align your workplace with your business’ needsbusiness’ needs
Learning Objectives:• Understand the value of an aligned Strategic Facility Planning framework to ensure business success.• Discover how performance-based analytics balance and drive goals throughout the planning lifecycle.• Realize how to utilize technologies to align, optimize, and achieve the right solutions.
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
the situation …
Get out of the weeds, and align your workplace with your business’ needs
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Real estate assets are a cornerstone to success
1 Source: CFO Research Services
2 Source: NACORE
20%of an organizations income statement arereal estate and facilities expenses
35%of an organizations balance sheet assets arereal estate and facilities
48%of an organizations greenhouse gasemissions are produced by buildings
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Real estate executives support multiple objectives
StakeholdersStakeholders
ObjectivesObjectives
DriveDrivePerformancePerformance
Growth and Competitive Advantage
Cost and Financial Impacts
Operational Efficiency & Organizational Effectiveness
Service Delivery and Service Costs
Increased Profit
Time to Market
Carbon Emissions
Talent Retention
Budget Adherence
Occupancy Costs
Lease Flexibility
ROI
Space utilization
Process Cycle Times
Service Productivity
Schedule adherence
Work Environment
On-time delivery
Chargebacks
CEO CFO COO BusinessUnit Head
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
The challenge
Process silos
Emergencies
Business EnvironmentEconomy fluctuating GlobalizationOffshoreRisk and uncertaintyMergers & AcquisitionsReorganizations
Perceptions:- Order taker vs. advisor- RE cost of doing business vs. strategic asset
Internal politics
Balancing act:ResourcesScopeTime
Juggling Act:Cost ReductionCapital InvestmentEnvironment Changing WorkforceOutsourcingAging BldgsTechnology advances
Lack of resources Disparate Systems
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Strategic Facility Planning enables business strategies and attains a effective right-cost workplace
• value-based goals• collaborative partner• integrated functions
• effective solutions• agile analytics• decision support
• performance-driven• results oriented• efficient execution
Align Optimize ManageStrategies Plans Delivery
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
current trendsin Strategic Facility Planning
out of the weeds
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
What is Strategic Facility Planning
“Strategic facility planning represents long-range plans that include facility-specific goals, focused on providing the right capacity in the right place and at the right time to enable the enterprise to achieve its strategy.”
Gary Broersma, CFMChair, IFMA Board of Directors
• IFMA World Workplace 2007, Opening Address on #1 FM Issue, • Facility Management Journal, Jan/Feb 2008 Chair’s Column: Strategic Planning 2008
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
IFMA Research – Current Trends & Future Outlooks
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
The missing link: strategy misalignment
Maximum Wealth ofShareholders
Maximum Wealth ofShareholders
Corp
orat
e St
rate
gy
Source: CFO Perspective on Real Estate, 2003, USI Corporation
of organizations report workplace assets and operations are misaligned and not integrated with the overall business strategy
>> 60%60%
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
The oversight: low performance visibility
AberdeenGroup Report: “Real Estate and Facility Lifecycle Management,The three keys to success: Visibility, Visibility, Visibility” – June 2007
> 30% enterprise spendfor Real Estate and Facility Lifecycle Management
40%poor to no visibility
on this spend
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Strategic Facility Planning evolution
Traditional - Space PlanningSpace Planning
Evolving - Strategic Facility PlanningStrategic Facility Planning
Visionary - Strategic Workplace PlanningStrategic Workplace Planning
Cost focus Productivity focus Value focus
Efficient operations Effective balance Optimal solutions
Reactive Proactive Predictive
Service fulfillment targets Linked strategic initiatives, tactics Strategic Workplace Framework
Status Reports Key Performance Indicators Performance Management
Responsive Adaptive, flexible Agile
‘Survey says’ Continuous process improvement Break-through strategies
Space Plan Workplace Solutions Integrated Infrastructure
Departmental Floor Plan Regional Division/Business Units Global Enterprise
Place-centricbuilding, space, asset
People-centricanywhere, anytime, anyplace
Optimize: work/worker/workplacecollaboration, teams, environment
Project-based Program-based Project Portfolio Management
Space allocation, current situation Future plans and assignments Leading indicatorsTime-based utilization
Point SolutionsCAFM, RE, CMMS, PM, AEC, …
Integrated Workplace Management Systems (IWMS)
Integrated Infrastructure, Enterprise Knowledge
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Strategic Facility Planning
• The SituationThe Situation
• Current TrendsCurrent Trends
• Organizational
Excellence
• Process Integration
• Technology Enablement
Get out of the weeds, and align your workplace with your business’ needs
Strategic Facility Planning (SFP)
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Organizational Excellence
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Leading workplace management organizations aretransforming capabilities from task master to strategist
CollaborativeStrategist
Ca
pab
ility
Ma
turi
ty >
> catalyst roleoptimal value & performancebusiness investment
Workplace Trusted-advisor
Order-taker
enabler rolevalue focusbusiness expenses
caretaker roletask efficiencyfacility expenses
Workplace Management Evolution >>
Traditional Future
OrganizationalEffectiveness
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Customer Relationship Management
• C-suite Collaboration:– Trusted-advisor to business-unit– Strategic collaborator on strategy at all levels– Liaison that bridges business and workplace operations
• Emerging Roles and Capabilities:– Customer Relationship Manager– Workplace Consultant– Workplace Strategist
• Capabilities and new skill sets– Inter-personal skills and promotional abilities – Business knowledge and financial analysis– Strategic thinker and practical solution designer
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Process Integration
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
SFP Process Cycles – both cyclical and linear
Ongoing Cyclical Processes
• Cyclical business planning • Continuous improvement • Performance Management
Linear End-to-End Lifecycles
• Building/Asset Lifecycle• Project Lifecycle• Services Delivery
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Performance Management delivers continuous improvement through the lifecycle
Align.Establish Objectives
(Workplace Performance)
Align.Establish Objectives
(Workplace Performance)
Records Objectives
Analyze.Evaluate
Outcomes (Workplace Performance)
Analyze.Evaluate
Outcomes (Workplace Performance)
Delivers Reports
and Alerts
Analyzes and Measures Outcomes
Prioritizes Improvements
Act.Improve
Operations (Workplace Performance)
Act.Improve
Operations (Workplace Performance)
Applies Improved Processes
Infuses New Objectives,
Changes Objectives,
Processes, or Seeks New
Data
Processes IWMS Work
ManageOperations
(Workplace Operations)
ManageOperations
(Workplace Operations)
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Project Portfolio Management (PPM) process
• Allocate resources to the right projects• Align portfolio to strategic business goals• Govern with Data-driven decisions• Understand value contribution
ContinuousBusiness
Cycle
OngoingProject
Management
Iterative Project Portfolio
ManagementProcessBusiness
StrategiesProjects
Portfolio Optimization
Portfolio Realignment
Performance Measurement
Decision Gate Evaluation
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Strategic Workplace Planning overview
Strategy
Planning
Delivery
Workplace Performance Management
continuous improvement and business planning cycles
past performance | future planspast performance | future plans
Align Optimize Manage
- Access opportunities- Set strategies- Define solution goals
- Analyze scenarios - Design aligned solutions- Evaluate plan
- Implement workplace plans- Manage service delivery- Monitor performance
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Strategic Workplace Planning Framework
Align strategy
Optimize planning
Manage delivery
Strategic Workplace Planning FrameworkStrategic Workplace Planning Framework
Strategy Analysis Top-down Objectives Roll-up Strategy Analysis Top-down Objectives Roll-up Evaluations Evaluations
>>Master Plan of Record>>Master Plan of Record
Project/Program Portfolio Management Framework
Project Portfolio Investment Analysis Program Management Bottom-up Prioritization Project Management
Space Planning & Analysis
• Scenario Planning• Forecasting and Requirements• Supply vs. Demand• Stacking, Blocking• Move Sequencing, Estimating• Scenario Evaluation & Analysis
Move ManagementSpace Management
RE Transaction Management Mobility Workplace Solutions
Workplace Performance Management
Improve Objectives Manage Evaluate
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Linking RE/FM to business strategy
Align strategy
Anna-Liisa Lindholm et al., “A Framework for Identifying and Measuring Value Added by Corporate Real Estate”, FMLink, 2006
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Performance Targets
Performance ManagementCascade objectives down to drive accountability
CFOCFO
VP WorkplaceVP Workplace
FacilitiesManagerFacilitiesManager
Increase CompanyProfitability by 2%
Increase CompanyProfitability by 2%
Reduce Workplace TCO by 10%
Reduce Workplace TCO by 10%
Increase utilizationby 20%
Increase utilizationby 20%
Align strategy
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Space Planning& Analysis
Plan Initiation, Forecast
Strategic Planning Framework hierarchy
Global Master Portfolio Plan(s)└>Regional Portfolio Plan(s) └>Site Master Portfolio Plan(s) └>Sub-plans (if needed) | └>Scenario 1 └>Scenario 2 … └>Scenario 2a,b,c …
Cascade down (tops-down):Scope, Contacts,…Templates, Defaults, Baseline, Evaluation Criteria, …Demand, Requirements…
Roll-up (bottoms up):Demand, Requirements…Budget proposalsProject/Program Plans
Align strategy
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Workplace Performance Analytics balance utilization opportunities to right-cost facilities
Optimize planning Financial – Operating Cost (Actual vs. Budget) Portfolio – Workpoint Utilization
Operational – On Time Service Responsiveness Customer – Services Satisfaction
Environmental – Carbon Emissions / GSF
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Space Planning and Analysis
Scenario Analysis Forecasting and Requirements Supply vs. Demand Stacking and Blocking Move Sequencing Planning and
Estimating Scenario Evaluation and Analysis Implementation Transition
•Master Space Plan, Plan of Record •Project Management•Move Management •RE Transaction Management
InitiatePlanning Cycle
ForecastRequirement
Space PlanningAnalysis
Evaluate, Recommen
d,Approve
Transition to Implementati
on
Optimize planning
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Facility Planning and Analysis matches
business demand to the right-space
Optimize planning
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Facility Planning and Analysis seeks solution scenarios at the right-place
Optimize planning
Emissions /GSF
Dallas-Campus
Emissions /GSFEmissions /GSF
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Facility Planning and Analysis seeks solution scenarios at the right-place
Optimize planning
Stack Planning
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Facility Planning and Analysis seeks solution scenarios at the right-place
Optimize planning
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Facility Planning and Analysis determines RE Portfolio solutions for the right-time
Optimize planning
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Facility Planning and Analysis determines RE Portfolio solutions for the right-time
Optimize planning
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Facility Planning and Analysis determines RE Portfolio solutions for the right-time
Optimize planning
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Facility Planning performance indicatorsalign designs to attain strategy objectives
Optimize planning
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Risk and Uncertainty
• Risk evaluation– Business impacts– Market fluctuations– Project time, scope, resources
• “What-if” scenarios• Exit strategies• Sensitivity analysis• Contingency plans
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Launch the right programs Optimize planning
Low
High
LowHigh
Good-to-Gohigh value, low risk
RetargetRethink, or cancel
Postpone
Risk – ability to execute
Bu
sin
ess
Val
ue
mitigate risk
foc
us s
cope
Adapted from: R. Napier, “The Role of Governance and Program Management in the CIO Office, HP CIO Summit, 2003
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Prioritize quick-wins Optimize planning
Low
High
Low High
QuickWins
LowHanging
Fruit
MoneyPits
MustHaves
Ease of Execution
BusinessValue
Prjct #1
Prjct #3
Prjct #2
Prjct #4 Prjct #6
Prjct #7Prjct #8
Prjct #9
High ValueLow Resource Effort
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Replace inefficient plumbing fixtures
Re-carpet with low emissions carpet
Replace outdated water heaters
HVAC systems tuning
Insulation projects
Re-lamp portfolio
Net Present Value
Prioritize opportunities Optimize planning
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Evaluation and compare scenarios to support informed decision making
Optimize planning
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Evaluation and compare scenarios to support informed decision making
Optimize planning
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Move Layout CAD Graphics Design
Integrated end-to-end processes and dataachieve agile and effective execution
• New Leases
• Renew/Extend Leases
• Terminate Leases
• Disposition
• New Building Construction
• Remodeling Projects
• Tenant Improvements (TI)
• Move/Furniture Projects
• Populate Move Lists
• Populate CAD Drawing
RE Transaction Management
ProjectsMove Projects
Manage delivery
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Complete the cycle – monitor and measure
Align Strategy
Optimize Planning
Manage Delivery
Workplace Performance Management
continuous improvement and business planning cycles
past performance | future planspast performance | future plans
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Technology Enablement
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Technology Considerations
• Enables Workplace Management Stakeholders– Role-based with appropriate user portal
• Business-unit mangers, executive management• RE/FM executives, planners, performance owners
– Integrated and Cross-functional– Enables decision-support sophistication and capability
maturity
• Enables Workplace Management Processes– Integrated end-to-end lifecycle– Agile, accurate, and integrated information analysis– Adaptable, flexible, configurable processes
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Strategic Facility Planning FrameworkIntegrated Methodologies Across the Process Lifecycle
Process Group > Methodology:
Align Strategies- Access opportunities- Adapt strategies- Define solution goals
Optimize Planning- Analyze & optimize scenarios- Align, design, and refine plans- Evaluate & decide on the plan
Manage Delivery-Implement workplace plans-Manage service delivery-Monitor & evaluate performance
StrategicPlanning
- Assess Situation, Opportunity- Set Objectives, Strategies- Tops-down Initiatives, Goals
- Assess Plan of Record Gaps- Establish Programs & Tactics - Bottoms-up Prioritization
- Performance Management (see below)
Workplace Performance Management
- Access Opportunities- Align Goals to Strategy- Set Metrics, Thresholds
- Planning Metrics & Indicators- Embedded Planning Analytics- Performance-based Evaluation
- Monitor & Evaluate- Scorecard, Metrics- Analysis, Corrective Action
Project/Program Portfolio Management, Service Portfolio Mgmt.
Portfolio Management/Planning:- Portfolio Balancing- Analyze/Set Resource Mix- Investment Analysis
Program Management:- Prioritization- Plan Projects, Resources- ROI, Risk Analysis
Project Management:- manage scope, time, cost- manage plan execution- evaluate spend
Decision Support Systems Analyze/ Define/ Set: - Funding, Financial targets- Resource Investment
Evaluate Scenarios, Options:- Strategic Fit Rating / Compare- Financial Evaluation / Compare- Qualitative Rate / Comparison- Risk, Sensitivity Analysis
- Business Intelligence- Ad-hoc Reporting
Customer Relationship Management
- Strategic Needs Assessment- Workplace Solution Fit/Gap- Interview, Survey, Evaluate
- Requirements Forecast- Iterative feedback
- Customer Surveys- Change Management- Account Management
Function Specific Processes Space Planning & Analysis: - Forecasting, requirements - Supply vs. Demand - Stacking, Blocking - Move Sequencing, Planning - RE Transaction Management - Bldg System Capacity Analysis
- Move Services- On-boarding, Provisioning- Site Services- Maintenance & Operations- Lease Administration
Primary Roles, Stakeholders
- Executive, Partner, Advisor- CEO, CFO, COO, …- Strategic Business Partners
- Manager, Planner, Consultant- Business Unit Manager- Third-Party Suppliers/Partners
- Manager, Technician, Specialist- Workplace Consumer- Remote worker
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Are you ready for the business ups, downs, and turns?
• Economic crisis
• Shrinking resources
• Increasing expectations
• Mergers and acquisitions
• Business dynamics
• Global markets
• Emergency response
• Uncertainty and risk
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Keep on-track, and stay out of the weeds
Strategic Facility Planning
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
ALIGN Strategies
Drive shareholder value
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
OPTIMIZE Plans
Right cost, right space, right place and right time
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
MANAGE Delivery
Achieve performance-driven objectives
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Achieve greater workplace performance results
Facility Management
StrategicWorkplacePlanning
Workplace Performance Management
VALUE
Improves operationalefficiency andorganizationaleffectiveness
Increasesfinancial return
Increasesshareholder value
The Global IWMS Leader© 2008 TRIRIGA INC.
Information contained in this document is proprietary to TRIRIGA INC. (“TRIRIGA”) and may not be used or disclosed without the prior written consent of TRIRIGA®. This document, or any part thereof, may not be reproduced without the prior written consent of TRIRIGA.
Contact Information:
Bob Sawhill, CFMDirector, Product Strategy TRIRIGA
Email: [email protected]: www.tririga.com
visit us at booth 2540visit us at booth 2540
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Strategic Facility Planning: Get out of the weeds, and align your
workplace with your business’ needs
Bob Sawhill, CFM
Director of Product Strategy, TRIRIGA
CEU/CFM Code: 508SS
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Environmental Sustainability
people profit planet
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Workplace Organization Structures
• Centralization and Consolidation• Process/Standards Governance• Cross-functional collaboration• Communities of Practice/Expertise
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Strategic Planning
Align Opportunities:
• Business Objectives• Strategic Initiatives• Workplace
Solutions• Space Capacity• Building Utilization• Programs, Projects• Operating Levels• Service Levels
Align strategy
Diagram source: ProjectConnections.com
IFMA World Workplace 2008 - Strategic Facility Planning: Get out of the weeds and align your workplace with your business’ needs . Bob Sawhill, CFM
Project Portfolio Management (PPM)
Diagram source: ProjectConnections.com
PPM Project Funnel and Pipeline – Align and Optimize
Align strategy