strategic it capacity planning
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SUMERIAN CONFIDENTIAL Copyright © 2014 Sumerian Europe®
SUMERIAN CAPACITY PLANNER
Capacity Planning as a Service
SUMERIAN CONFIDENTIAL Copyright © 2014 Sumerian Europe®
Service Management challenge
Constant change, growing complexity - Hybrid virtualized IT environments- Private and public cloud- Expectation of capacity on demand
Increased inefficiency and business risk- Achieving visibility across this landscape of
current resource demand and headroom is a struggle
- It’s challenging to accurately plan and resource to meet future demand requirements
- Levels of complexity and change introduce new levels of risk
ITSM becoming harder, not easier- Having a strong capacity management
capability is critical - It underpins many key Service Management
processes
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SUMERIAN CONFIDENTIAL Copyright © 2014 Sumerian Europe®
Capacity planning underpins many ITSM processes
SUMERIAN CONFIDENTIAL Copyright © 2014 Sumerian Europe®
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Taking your Service Management to the next level
Sumerian Capacity Planner CPaaS- Highly flexible cloud-based service- Rapid time to value- Agentless, technology agnostic, leverages existing
tools and data
A step change in Capacity Management delivering a step change in
- Service performance- Cost control- Risk management
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Applies predictive analytics- Advanced machine learning and
pattern recognition- Accurate visibility of current
headroom, under/over capacity- Advance prediction of service
threats- Powerful ‘what if’ scenario
modeling to support transformation and change
High impact Sunburst delivers total visibility
- Physical, virtual, cloud- All infrastructure resources- Application and business views
SUMERIAN CONFIDENTIAL Copyright © 2014 Sumerian Europe®
Sumerian CPaaS: more than a product, a flexible service
Expert capacity management & analytical services
• Help to evolve customer capacity management capability tomeet target maturity levels
• Perform in-depth/complex analytics: e.g. correlation with service demand• Regular monitoring and exception reporting (e.g. daily)• Regular capacity management reporting and recommendations
(e.g. monthly/quarterly)• User training: class room based user training
Customization and change services
• Adapt the service, tailoring it to align with client needs• Implement customer branding• Implement agreed change requests
Data management services
• Data discovery: exploring best data sources, highlighting gaps and making recommendations to plug gaps
• Adding new platforms and components• Dealing with changes in data• Ongoing review of data coverage and impact assessment
Sumerian Capacity Planner CPaaS offers more than software, the subscription covers:• Service governance – regular service reviews with dedicated Sumerian team• Software updates – regular updates applied• Data management – ongoing cleansing, validation, maintenance and
secure storage of your data• User support – email and phone support (9am GMT- 5pm PST)
Customers can then simply select what they need from our range of value add services – we can deliver these either as part of a tailored managed service or on demand:
Sumerian Capacity Planner CPaaS
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Typical customer results
Global bank reduced its exposure to operational risk by preventing over 300 service outages on their critical systems in a 12 month period. They also avoided a 15% uplift in datacentre, licensing and support costs.
UK-based hosted service provider achieved a 50% reduction in the costs of its virtualization program.
In addition to achieving its target cost savings of 35% million through a datacentre consolidation, this global FS provider, was able to generate a further 30% reduction in ongoing annual operating costs.
SUMERIAN CONFIDENTIAL Copyright © 2014 Sumerian Europe®