strategic management
TRANSCRIPT
Technology and Strategic Management
Farizma Hossain1304023
Tania Islam1304051
Tazkeer Azeez Chaudhuri 1304061
Salsabil Rahman1304115
Potential Effects on
Management
Reduced costsOf operation New Product &
New market creation
Reorganized administrationoperations
Adaptation to ChangesIn scale & format Improved Customer Service
TechnologicalChange
Changing technology can offer major opportunities for improving goal achievements or threaten the existence of the firm.
Key concern about technological changes :
Forecast and identify relevant developments - both within and beyond the industry,
Assess the impact of these developments on existing operations
Define opportunities
Information TechnologyRole of
In Business Success
Business Strategies
Nestle Bangladesh
Grameen Phone
Digital Marketing Firms
ImplementationFactors influencing
of IT
Do an Internal and external audit :
To find out whether all functions are in sync with each other
To find new rooms for innovation
Internal
Top management support and commitment to IS The resistance from the workforceThe human resource and the skill set
Top management supportUser participation in IS project
Matching IT capabilities to organizational needs and goals
Internal Factors
External
Globalization
Environmental dynamism
Competition
External Factors
Competitive Opportunities
Installed EPR
Conduct E-Commerce
Site for Coffee Lovers
Introduced ECRM Customer Satisfaction
Reduces Cost
Record Appropriate Calls
Centralized Data Source
Track guest records
Maintains Guests Preference
BarriersOperational Challenges
Technical Challenges
Recommendations
Conclusion
The End