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    Ch2-1

    Chapter 2Chapter 2

    The External Environment:

    Opportunities, Threats, IndustryCompetition, and Competitor Analysis

    The External Environment:

    Opportunities, Threats, IndustryCompetition, and Competitor Analysis

    Michael A. Hitt

    R. Duane Ireland

    Robert E. Hoskisson

    Michael A. Hitt

    R. Duane Ireland

    Robert E. Hoskisson

    2000 South-Western College Publishing2000 South-Western College Publishing

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    Ch2-2

    Political/

    Legal

    Political/

    Legal

    EconomicEconomic

    TechnologicalTechnological

    GlobalGlobal

    DemographicDemographicSocioculturalSociocultural

    CompetitiveCompetitive

    EnvironmentEnvironment

    IndustryEnvironment

    IndustryEnvironment

    Components of the General EnvironmentComponents of the General Environment

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    Ch2-3

    SWOT Analysis Strengths

    Weaknesses Opportunities

    Threats

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    Ch2-4

    The purpose of SWOT Analysis

    It is an easy-to-use tool for developing

    an overview of a companys strategic

    situation

    It forms a basis for matching your

    companys strategy to its situation

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    Ch2-5

    SWOT is the starting point

    It provides an overview of the strategic

    situation.

    It provides the raw material to do more

    extensive internal and external analysis.

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    Ch2-6

    Opportunities

    An OPPORTUNITY is a chance for firmgrowth or progress due to a favorable

    juncture of circumstances in thebusiness environment.

    Possible Opportunities:

    Emerging customer needs Quality Improvements

    Expanding global markets

    Vertical Integration

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    Ch2-7

    Threats

    A THREAT is a factor in yourcompanys external environment that

    poses a danger to its well-being. Possible Threats:

    New entry by competitors

    Changing demographics/shifting demand Emergence of cheaper technologies

    Regulatory requirements

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    Ch2-8

    Opportunities and Threats form a

    basis for EXTERNAL analysis

    By examining opportunities, you can

    discover untapped markets, and newproducts or technologies, or identifypotential avenues for diversification.

    By examining threats, you can identify

    unfavorable market shifts or changes intechnology, and create a defensiveposture aimed at preserving yourcompetitive position.

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    Ch2-9

    The purpose of

    Five-Forces Analysis

    The five forces are environmental forces

    that impact on a companys ability tocompete in a given market.

    The purpose of five-forces analysis is to

    diagnose the principal competitive

    pressures in a market and assess how

    strong and important each one is.

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    Ch2-10

    Threat of

    New

    Entrants

    Threat of

    New

    Entrants

    Threat of

    New

    Entrants

    Threat of

    New

    Entrants

    Porters Five Forces

    Model of Competition

    Porters Five Forces

    Model of Competition

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    Ch2-11

    Threat of New EntrantsThreat of New Entrants

    Barriers to

    Entry

    Barriers to

    Entry

    Expected RetaliationExpected Retaliation

    Government PolicyGovernment Policy

    Economies of ScaleEconomies of Scale

    Product DifferentiationProduct Differentiation

    Capital RequirementsCapital Requirements

    Switching CostsSwitching Costs

    Access to Distribution ChannelsAccess to Distribution Channels

    Cost Disadvantages IndependentCost Disadvantages Independent

    of Scaleof Scale

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    Ch2-12

    Bargaining

    Power of

    Suppliers

    Bargaining

    Power of

    Suppliers

    Threat of

    New

    Entrants

    Threat of

    New

    Entrants

    Threat of

    New

    Entrants

    Porters Five Forces

    Model of Competition

    Porters Five Forces

    Model of Competition

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    Ch2-13

    Bargaining Power of SuppliersBargaining Power of Suppliers

    Suppliers exert power

    in the industry by:

    Suppliers exert power

    in the industry by:

    * Threatening to raise* Threatening to raise

    prices or to reduce qualityprices or to reduce quality

    Powerful suppliers

    can squeeze industry

    profitability if firms

    are unable to recover

    cost increases

    Powerful suppliers

    can squeeze industry

    profitability if firms

    are unable to recover

    cost increases

    Suppliers are likely to be powerful if:Suppliers are likely to be powerful if:

    Supplier industry is dominated by aSupplier industry is dominated by afew firmsfew firms

    Suppliers products have few substitutesSuppliers products have few substitutes

    Buyer is not an important customer toBuyer is not an important customer tosuppliersupplier

    Suppliers product is an importantSuppliers product is an importantinput to buyers productinput to buyers product

    Suppliers products are differentiatedSuppliers products are differentiated

    Suppliers products have highSuppliers products have highswitching costsswitching costs

    Supplier poses credible threat ofSupplier poses credible threat of

    forward integrationforward integration

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    Ch2-14

    Bargaining

    Power of

    Buyers

    Bargaining

    Power of

    Buyers

    Threat of

    New

    Entrants

    Threat of

    New

    Entrants

    Threat of

    New

    Entrants

    Bargaining

    Power of

    Suppliers

    Bargaining

    Power of

    Suppliers

    Porters Five Forces

    Model of Competition

    Porters Five Forces

    Model of Competition

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    Ch2-15

    Bargaining Power of BuyersBargaining Power of Buyers

    Buyers compete

    with the supplying

    industry by:

    Buyers compete

    with the supplying

    industry by:

    * Bargaining down prices* Bargaining down prices

    * Forcinghigherquality* Forcinghigherquality

    * Playing firms off of* Playing firms off of

    each othereach other

    Buyer groups are likely to be powerful if:Buyer groups are likely to be powerful if:

    Buyers are concentrated or purchasesBuyers are concentrated or purchases

    are large relative to sellers salesare large relative to sellers sales

    Purchase accounts for a significantPurchase accounts for a significant

    fraction of suppliers salesfraction of suppliers sales

    Products are undifferentiatedProducts are undifferentiated

    Buyers face few switching costsBuyers face few switching costs

    Buyers industry earns low profitsBuyers industry earns low profitsBuyer presents a credible threat ofBuyer presents a credible threat of

    backward integrationbackward integration

    Product unimportant to qualityProduct unimportant to quality

    Buyer has full informationBuyer has full information

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    Ch2-16

    Threat of

    Substitute

    Products

    Threat of

    Substitute

    Products

    Threat of

    New

    Entrants

    Threat of

    New

    Entrants

    Threat of

    New

    Entrants

    Bargaining

    Power of

    Buyers

    Bargaining

    Power of

    Buyers

    Bargaining

    Power of

    Suppliers

    Bargaining

    Power of

    Suppliers

    Porters Five Forces

    Model of Competition

    Porters Five Forces

    Model of Competition

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    Ch2-17

    Threat of Substitute ProductsThreat of Substitute Products

    Products

    with similar

    functionlimit the

    prices firms

    can charge

    Products

    with similar

    functionlimit the

    prices firms

    can charge

    Keys to evaluate substitute products:Keys to evaluate substitute products:

    Products with improvingProducts with improving

    price/performance tradeoffsprice/performance tradeoffs

    relative to present industryrelative to present industryproductsproducts

    Example:Example:

    Electronic security systems inElectronic security systems inplace of security guardsplace of security guards

    Fax machines in place ofFax machines in place of

    overnight mail deliveryovernight mail delivery

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    Ch2-18

    Threat of

    Substitute

    Products

    Threat of

    Substitute

    Products

    Threat of

    New

    Entrants

    Threat of

    New

    Entrants

    Threat of

    New

    Entrants

    Rivalry Among

    Competing Firms

    in Industry

    Rivalry Among

    Competing Firms

    in Industry

    Bargaining

    Power of

    Buyers

    Bargaining

    Power of

    Buyers

    Bargaining

    Power of

    Suppliers

    Bargaining

    Power of

    Suppliers

    Porters Five Forces

    Model of Competition

    Porters Five Forces

    Model of Competition

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    Ch2-19

    Rivalry Among Existing CompetitorsRivalry Among Existing Competitors

    Intense rivalry often plays out in the following ways:Intense rivalry often plays out in the following ways:

    Jockeying for strategic positionJockeying for strategic position

    Using price competitionUsing price competition

    Staging advertising battlesStaging advertising battles

    Making new product introductionsMaking new product introductions

    Increasing consumer warranties or serviceIncreasing consumer warranties or service

    Occurs when a firm is pressured or sees an opportunityOccurs when a firm is pressured or sees an opportunity

    Price competition often leaves the entire industry worse offPrice competition often leaves the entire industry worse off

    Advertising battles may increase total industry demand, butAdvertising battles may increase total industry demand, but

    may be costly to smaller competitorsmay be costly to smaller competitors

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    Ch2-20

    CutthroatCutthroat competitioncompetition is more likely to occur when:is more likely to occur when:

    Rivalry Among Existing CompetitorsRivalry Among Existing Competitors

    Numerous or equally balanced competitorsNumerous or equally balanced competitors

    Slow growth industrySlow growth industry

    High fixed costsHigh fixed costs

    Lack of differentiation or switching costsLack of differentiation or switching costs

    High storage costsHigh storage costs

    Capacity added in large incrementsCapacity added in large increments

    High strategic stakesHigh strategic stakes

    High exit barriersHigh exit barriers

    Diverse competitorsDiverse competitors

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    Ch2-21

    The Five Forces are Unique to

    Your Industry

    Five-Forces Analysis is a framework for

    analyzing a particular industry. Yet, the five forces affect all the other

    businesses in that industry.

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    Ch2-22

    Competitor AnalysisCompetitor Analysis

    The followThe follow--up to Industry Analysis isup to Industry Analysis iseffective analysis of a firmseffective analysis of a firms CompetitorsCompetitors

    CompetitiveCompetitive

    EnvironmentEnvironment

    IndustryEnvironmentIndustryEnvironment

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    Ch2-23

    Competitor AnalysisCompetitor Analysis

    AssumptionsAssumptions

    What assumptions do ourcompetitors hold about the futureof industry and themselves?

    Current StrategyCurrent Strategy

    Does our current strategy supportchanges in the competitiveenvironment?

    Future ObjectivesFuture Objectives

    How do our goals compare to ourcompetitors goals?

    CapabilitiesCapabilities

    How do our capabilities compare

    to our competitors?

    ResponseResponse

    What will ourcompetitors do in the

    future?

    What will ourcompetitors do in the

    future?Where do we have acompetitiveadvantage?

    Where do we have acompetitiveadvantage?

    How will this changeour relationship withour competition?

    How will this changeour relationship withour competition?

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    Ch2-24

    Future ObjectivesFuture ObjectivesHow do our goals compare

    to our competitors goals?

    How do our goals compare

    to our competitors goals?

    Where will emphasis be

    placed in the future?

    Where will emphasis be

    placed in the future?

    What is the attitudetoward risk?What is the attitudetoward risk?

    What Drives the competitor?

    Competitor AnalysisCompetitor Analysis

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    Ch2-25

    What is the competitor doing?What can the competitor do?

    Future ObjectivesFuture ObjectivesHow do our goals compare

    to our competitors goals?

    How do our goals compare

    to our competitors goals?

    Where will emphasis be

    placed in the future?

    Where will emphasis be

    placed in the future?

    What is the attitudetoward risk?What is the attitudetoward risk?

    Current StrategyCurrent Strategy

    How are we currently

    competing?

    How are we currently

    competing?

    Does this strategy

    support changes in the

    competitive structure?

    Does this strategy

    support changes in the

    competitive structure?

    Competitor AnalysisCompetitor Analysis

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    Ch2-26

    What does the competitor believeabout itself and the industry?

    Future ObjectivesFuture ObjectivesHow do our goals compare

    to our competitors goals?

    How do our goals compare

    to our competitors goals?

    Where will emphasis be

    placed in the future?

    Where will emphasis be

    placed in the future?

    What is the attitudetoward risk?What is the attitudetoward risk?

    Current StrategyCurrent Strategy

    How are we currently

    competing?

    How are we currently

    competing?

    Does this strategy

    support changes in the

    competition structure?

    Does this strategy

    support changes in the

    competition structure?

    Do we assume the future

    will be volatile?

    Do we assume the future

    will be volatile?

    Are we assuming stable

    competitive conditions?

    Are we assuming stable

    competitive conditions?

    What assumptions do our

    competitors hold about the

    industry and themselves?

    What assumptions do our

    competitors hold about the

    industry and themselves?

    AssumptionsAssumptions

    Competitor AnalysisCompetitor Analysis

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    Ch2-27

    What are the competitorscapabilities?

    Future ObjectivesFuture ObjectivesHow do our goals compare

    to our competitors goals?

    How do our goals compare

    to our competitors goals?

    Where will emphasis be

    placed in the future?

    Where will emphasis be

    placed in the future?

    What is the attitudetoward risk?What is the attitudetoward risk?

    Current StrategyCurrent Strategy

    How are we currently

    competing?

    How are we currently

    competing?

    Does this strategy

    support changes in the

    competition structure?

    Does this strategy

    support changes in the

    competition structure?

    Do we assume the future

    will be volatile?

    Do we assume the future

    will be volatile?

    Are we operating under

    a status quo?

    Are we operating under

    a status quo?

    What assumptions do our

    competitors hold about the

    industry and themselves?

    What assumptions do our

    competitors hold about the

    industry and themselves?

    AssumptionsAssumptions

    What are my competitors

    strengths and weaknesses?

    What are my competitors

    strengths and weaknesses?

    How do our capabilities

    compare to our

    competitors?

    How do our capabilities

    compare to our

    competitors?

    CapabilitiesCapabilities

    Competitor AnalysisCompetitor Analysis

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    Ch2-28

    Future ObjectivesFuture ObjectivesHow do our goals compare

    to our competitors goals?

    How do our goals compare

    to our competitors goals?

    Where will emphasis be

    placed in the future?

    Where will emphasis be

    placed in the future?

    What is the attitudetoward risk?What is the attitudetoward risk?

    Current StrategyCurrent Strategy

    How are we currently

    competing?

    How are we currently

    competing?

    Does this strategy

    support changes in the

    competition structure?

    Does this strategy

    support changes in the

    competition structure?

    Do we assume the future

    will be volatile?

    Do we assume the future

    will be volatile?

    Are we operating under

    a status quo?

    Are we operating under

    a status quo?

    What assumptions do our

    competitors hold about the

    industry and themselves?

    What assumptions do our

    competitors hold about the

    industry and themselves?

    AssumptionsAssumptions

    ResponseResponseWhat will our competitors

    do in the future?

    What will our competitors

    do in the future?

    Where do we have a

    competitive advantage?

    Where do we have a

    competitive advantage?

    How will this change ourrelationship with our

    competition?

    How will this change ourrelationship with our

    competition?

    CapabilitiesCapabilities

    What are my competitors

    strengths and weaknesses?

    What are my competitors

    strengths and weaknesses?

    How do our capabilities

    compare to our

    competitors?

    How do our capabilities

    compare to our

    competitors?

    Competitor AnalysisCompetitor Analysis