strategic marketing power point 2009

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    Goals and Plans

    A blueprint of the actionsnecessary to reach the desired

    goal.

    Goal

    A desired future state that the

    organization wants to achieve.

    Plan

    What do we want?

    How do we get there?

    Principles of Marketing

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    Mission Statement

    MissionStatement

    Answers the question: What drives us?

    Beat GM!

    A good Mission Statement:

    Elicits an emotional, motivational response in company

    employees.

    Is easily understood and can be transferred into individual

    action.

    Points to a tangible and measurable goal.

    Speaks to the competitive environment in which the

    company operates.

    Honda

    Principles of Marketing

    Crush Reebok Nike

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    Levels of Goals/Plans - Honda

    MissionStatement

    StrategicGoals

    StrategicPlans

    Senior Management

    A Mission Statement describes our purpose.

    Strategic level is the Big Picture.

    Tactical Goals Tactical Plans

    Middle Management

    Operational Goals Operational Plans

    Lower Management

    Tactics break strategies into steps.

    And smaller steps.

    Beat General Motors

    Build cars for the American market.

    Develop car designs for American market.

    Do research on American Market

    Principles of Marketing

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    Mission Statement

    MissionStatement

    A Mission Statementpoints to goals that are

    definable, measurable, actionable, and with emotional

    appeal that everyone understands and can act upon.

    An Organizations Mission:

    Reflects managements vision ofwho the firm serves.

    Provides a clear vision ofwhatthe firm provides customers.

    Directs managers where the firm should be staking out a

    competitive position in the marketplace.

    Principles of Marketing

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    MissionStatement

    To provide any customer a means of moving peopleand things up, down, and sideways over short

    distances, with higher reliability than any similar

    enterprise in the world.

    Elevator

    Mission Statement

    Principles of Marketing

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    MissionStatement

    To offer food prepared in the same high-qualitymanner world-wide, tasty, reasonably priced, and

    delivered in a consistent, low-key and friendlyatmosphere.

    Mission Statement

    Principles of Marketing

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    Mission

    Statement

    To offer all of the fine customers in our territoriesall of their household needs in a manner in which

    they continue to think of us fondly.

    Mission Statement

    Principles of Marketing

    Become a $125 billion company by the year 2000

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    MissionStatement

    We are the eyes and ears of the nation and at times its hidden hand. We

    accomplish this mission by:

    Collecting intelligence that matters.

    Providing relevant, timely, and objective all-source analysis. Conducting covert action at the direction of the President to preempt threats

    or achieve United States policy objectives.

    Mission Statement

    Principles of Marketing

    CIA

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    MissionStatement

    Become the dominant player in

    commercial aircraft and bring the worldinto the jet age" (1950)

    Mission Statement

    Principles of Marketing

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    MissionStatement

    To be the number one sports andfitness company in the world."

    Mission Statement

    Principles of Marketing

    Nike

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    StrategicGoals

    StrategicPlans

    Senior Management

    Strategic level is the Big Picture.

    Strategic Goals and Plans

    An Organizations Strategic Goals:

    Helps managers at lower levels focus. Avoids pitfall of them

    trying to move in too many directions at once.

    Lower level managers know where the firm is at present.

    And know where the firm is headed.

    Senior Management formulates Strategic Goals so:

    Principles of Marketing

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    StrategicGoals

    StrategicPlans

    Senior Management

    Strategic Goals and Plans

    Protect and improve Nikes position as the number one athletic

    brand in America.

    Intensify the companys effort to develop products that women

    want and need. Explore the market for products specifically designed for the

    requirements of maturing Americans.

    Continue the drive for increased margins through inventory

    management and new product development.

    Nike

    Principles of Marketing

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    Tactical and OperationalGoals and Plans

    Tactical Goals Tactical Plans

    Middle Management

    Operational Goals Operational Plans

    Lower Management

    Tactics break strategies into smaller

    more specific steps .

    And operational goals are

    even more specific steps .

    Human Relations

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    Tactical and OperationalGoals and Plans

    Strategic Goal: Build momentum in fitness market.

    Marketing manager works with advertising manager and sales

    manager to devise point-of-purchase displays for fitness

    centers. Sales manager incorporates sales calls to fitness

    centers in each salespersons sales plan.

    Strategic Goal: Increase margins via inventory management.Purchasing managers evaluate production lead times and

    tighten ROPs. Information Technology manager assigns

    inventory analyst to task of updating with more current

    software.

    Principles of Marketing

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    Strategic Marketing

    PlanningMarketing Strategy = The plan of action that

    describes resource allocation & activities for

    dealing with the environment to attain

    organizational marketing goals.

    Principles of Marketing

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    Strategic Marketing Questions

    What changes and trends are occurring?

    Who are the customers?

    What products or services should we offer?

    How can we offer these products or services

    efficiently?

    Principles of Marketing

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    Strategic Management Process

    Situation Analysis via SWOT

    Identify StrategicFactors

    Strengths

    Weaknesses

    Scan InternalEnvironment

    Core

    Competence

    Synergy

    Value Creation

    IdentifyStrategic:

    Corporate

    Business

    Functional

    Define New:

    Mission

    Goals

    Grand Strategy

    Evaluate Current:Mission

    Goals

    Grand Strategy

    Scan ExternalEnvironment

    National

    Global

    Opportunities

    Threats

    Identify StrategicFactors

    SWOT

    Implementing Strategy

    via Changes in:Structure

    Human resources

    Information &

    control systems

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    External Opportunities and Threats

    The Economy

    Trends in Technology

    Legal and Political Factors

    Customerswhat will they want?

    Competitorswhat will emerge?