strategic thinking skills: seeing tomorrow... today
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STRATEGIC THINKING SKILLS: SEEING TOMORROW... TODAY. SHRM of Greater Kansas City. Designed and Presented by Dr. Cal LeMon, Executive Enrichment, Inc. - PowerPoint PPT PresentationTRANSCRIPT
Designed and Presented by Dr. Cal LeMon, Executive Enrichment, Inc.
SHRM of Greater Kansas City
You have just been talking to a foreign exchange student about some of the games you played as a child. This person has only been in the United States for three weeks.
The two of you have been sharing the unique differences between your cultures when it comes to playing games. In passing, you mention one of your favorite back-of-the-school-bus pastimes: Rock, Paper, Scissors. The foreign exchange student is having trouble understanding both the process and principle of this bit of childhood trivia.
After some prodding, you agree to instruct this student in the fine art of Rock, Paper, Scissors. What would be the first step to instructing this person who knows nothing about Rock, Paper, Scissors?
Your HR Strategic Challenge
Business and other human endeavors are also systems. They, too, are bound
by invisible fabrics of interrelated actions, which often take years to fully
play out their effects on eachother. Since we are part of that lacework
our-selves, it’s doubly hard to see the whole pattern of change. Instead, we
tend to focus on snapshots of isolated parts of the system, and wonder why our
deepest problems neverseem to get solved. -- The Fifth Discipline
Problem First System You Would Use
1. Your car will not start.
2. You are coming down with a cold.
3. You are taking a hot shower and the water turns ice cold.
New procedure or product introduced
Increasedinternal or externaladvertising--a lotof workplaceexcitement
Increasedrevenues
Increase # of staff
New competition
“Make your numbers”-- less time for “people”
More management/less leadership
Push harder
1. We keep repeating the same unsuccessfulsystems…because they offer us “safety.”
2. Smart-risk-taking is the leadership skill most promoted and the least rewarded.
3. Exhaustion is a wonderful excuse for remaining disengaged.
4. Money gets the qualified staff in the door but it does not keep them there.
5. “Personal mastery” is possible for everyone.
Personal mastery is the (1) disciplineof continually clarifying and
deepening our personal vision,of (2) focusing our energies, of
(3) developing patience, and of (4)seeingreality objectively. As such, it
is an essential cornerstone of thelearning organization -- the
learning organization’sspiritual foundation.
The Fifth Discipline
Your HR “Affect” Realities
We do not repeat
behavior unless it is rewarded.
How is “high turnover” rewarded in our organizations?
How do we rewardantagonistic
relationships between labor and
management?
People do not leave a
company, they leave a
manager.
-- First, Break All The Rules
Our analysis suggests that how people feel about
working at the company can
account for 20-30 percent of business
performance.
-- Primal Leadership
Percentage of workers
in America who believe their
managers act with honesty and
integrity, according to a survey
conducted for Age Wave and the
Concours Group:
36%
Percentage who believe that
management cares about advancing employee skills:
29%
Your “New
Normal” HR World
Throughout the world there is a
sense of momentous change taking
place -- change so vast in scale that we are barely able to
fathom its ultimate impact. Life as we know it is being
altered in fundamental ways. -- The End Of Work
Throughout the world there is a
sense of momentous change taking
place -- change so vast in scale that we are barely able to
fathom its ultimate impact. Life as we know it is being
altered in fundamental ways. -- The End Of Work
More than 800 More than 800 million human million human
beings are beings are now now
unemployed unemployed or or
underemployeunderemployed in the world.d in the world.
More than 800 More than 800 million human million human
beings are beings are now now
unemployed unemployed or or
underemployeunderemployed in the world.d in the world.
Today, less than 17%Today, less than 17%of the workforce isof the workforce is
engaged in blue collarengaged in blue collarwork.work.
Today, less than 17%Today, less than 17%of the workforce isof the workforce is
engaged in blue collarengaged in blue collarwork.work.
“Machines are the newproletariat…The working
class is being given itswalking papers.”
-- Jacque Attali
“Machines are the newproletariat…The working
class is being given itswalking papers.”
-- Jacque Attali
“EconomicDarwinism”“EconomicDarwinism”
Your HR Strategic
Mind
““Nothing is more Nothing is more dangerous than an dangerous than an idea when it’s the idea when it’s the
only one you have.”only one you have.”
--Emile Chartier--Emile Chartier
Deconstruct (take apart) your
organization and then put it back together so only the parts that add profitability and build a sense of spirituality
survive.
Deconstruction begins with a
willingness to let go of the familiar
Deconstruction begins with a
willingness to let go of the familiar
When providers and users of When providers and users of information can deal with each information can deal with each other directly, intermediaries other directly, intermediaries
often become obsolete.often become obsolete.
When providers and users of When providers and users of information can deal with each information can deal with each other directly, intermediaries other directly, intermediaries
often become obsolete.often become obsolete.
When everyone can communicate richly with everyone else, the narrow, hardwired communications channels that used to tie
people together simply become
unnecessary.
When everyone can communicate richly with everyone else, the narrow, hardwired communications channels that used to tie
people together simply become
unnecessary.
So the greatest threat to newspapers
is not the introduction of a new medium, but the slow erosion of advertising
dollars.
Eighty-seven Percent of all reservations for
Southwest Airlines are made by passengers on
line.
Your New HR
Workplace
How the Mighty Fall by
Jim Collins
How the Mighty Fall by
Jim Collins
Hubris Born of Success
Undisciplined Pursuit of More
Denial of Risk and Peril
Grasping for Salvation
Capitulation to Irrelevance or Death
Leading Your HR Strategic
Plan
Systematic Structure
Patterns Of Behavior
Events
Systematic Structure
Patterns Of Behavior
Events(Reactive)(Reactive)
(Responsive)(Responsive)
(Generative)(Generative)
The systems in your
organization that continually
produce predictable problems
The learned behavior and
attitudes of staff who have been taught there is
safety in mediocrity
Organizational atrophy
and apathy
STAGE ONE1. Is my management staff comfortable with our present rate of growth?
2. What was the last “big hairy audacious goal” we set for our dealership group? Did we meet that goal?
3. Is my leadership team ready to “play” with new ideas for our future?
STAGE TWO
1. “Our organization is known for our ________________________________.”
2. “Ten years from now I would like to use this word _______________ to describe our organization.”
3. “We could grow this organization beyond our present expectations if ______________ would change.”
In the box below write a number that best
represents the percentage increase you want to see in your net profit 10 years
from today.
STAGE THREE
List below the “systems” in your organization that
will have to be changed or
eliminated in the next two years to achieve the net
profit goal you have set in Stage Three.
STAGE FOUR
LeMonAide for Your Leadership
The future is unforgiving for those who choose to ignore it.
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2. Choose “Free Resources”
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through a free, monthly on-line
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Continuing Education Programs Provided on CD
To order a copy of any CD, go to www.execenrichment.com and choose the SHOP
OUR STORE option.
Skills to Say What You Want to Say
Skills for Increasing Sales
Skills to Verbally Defend Myself
Skills to Find My Next Big Idea
Continuing Education Programs Provided on CD
To order a copy of any CD, go to www.execenrichment.com and choose the SHOP
OUR STORE option.
Skills for Fighting Fair
Skills to Motivate the Stuck, Entitled Employee
Skills for Prioritizing My Chaos
Skills to Work With a Whiner