strategic use of digital information in government

Strategic use of digital information in Government

M.S. in Information Technology[Strategic use of digital information in enterprises]

Guest Talk @Carnegie Mellon University in Rwanda, Kigali I October 8, 2015

…Rajiv Ranjan

NISR/UNDP-Rwanda

@rajiv_r_in

Agenda

1 2 3

Agenda

Intrinsic properties of Information and Communications Technology 2 3

Agenda

Intrinsic properties of Information and Communications Technology

Transformation Governments are undergoing 3

Agenda


Transformation Governments are undergoing

Case study of the National Institute of Statistics of Rwanda (NISR)




Information




Information

Connectedness




Information

DevicesConnectedness




Information


Efficiency gains




Information


Diminishing space and time constraints

Efficiency gains




Information



Efficiency gains

Analysis (with accuracy) improvements




Information

DevicesConnectednessAnalysis (with accuracy) improvements


Efficiency gains

Supply of information




Government (V1.0) Government (V2.0)





Government centric





Government centric Citizen centric






Supply push






Supply push Demand pull







Government as a sole provider of citizen services







Government as a sole provider of citizen services Government assembles multiple competitive sources of citizen services








Unconnected vertical business silos








Unconnected vertical business silos New virtual business layer, build around citizen needs, operates horizontally across government









Public data is locked away within government









Public data is locked away within government Public data is available freely for reuse by all










Citizen as a recipient or consumer of services










Citizen as a recipient or consumer of services Citizen as owner and co creator of services











Online services











Online services Multi-channel service integration












IT as a capital investment












IT as a capital investment IT as a service

http://blogs.msdn.com/b/ukgovernment/archive/2011/06/06/smarter-government-strategies-to-transform-government-in-the-2-0-world-free-white-paper.aspx




Enabler




Enabler

D A T A




Usage




Usage

Data

Information

Knowledge

Wisdom

Connectedness

Understanding

Understanding relations

Understanding patterns

Understanding principles

Past: Doing the things right

Future: Doing the right things




Focus




Focus

Optimize performance and service delivery




Focus

Optimize performance and service delivery

Encouraging citizens to build apps atop open data that make their own lives better




Path




Path

Sourcing

Storage

AnalyticsInsights

Usage




Path

• Develop strategy/goals• Allocate resources• Adjust based on feedback

Sourcing

Storage

AnalyticsInsights

Usage




Path

Sourcing

Storage

AnalyticsInsights

Usage

• Transactional• Functional• Surveys/Census





Path

Sourcing

Storage

AnalyticsInsights

Usage


• Data bases• Data marts• Data warehouse





Path

Sourcing

Storage

AnalyticsInsights

Usage




• OLAP• BI • Data mining




Path

Sourcing

Storage

AnalyticsInsights

Usage




• Known known• Known unknown• Unknown Unknown





Path




• Known known• Known unknown• Unknown Unknown


Sourcing

Storage

AnalyticsInsights

Usage

• GoR institution• Semi-autonomous • Governed by a Board of Directors• Govt. oversight through a performance contract with MINECOFIN




Board of Directors

Office of the Director General

Office of the Head of Corporate Services

HR/

Adm

inist

ratio

n

Fina

nce

Proc

urem

ent

Office of the Deputy Director General – Studies and Programme

Info

rmati

on a

nd

Com

mun

icati

on

Tech

nolo

gy

Cens

us

Stati

stica

l M

etho

ds,

Rese

arch

and

Pu

blic

ation

s

Soci

al a

nd

Dem

ogra

phic

St

atisti

cs

Econ

omic

Stati

stics

Office of the SPIU

Coordinator

www.statistics.gov.rw

National Institute of Statistics of Rwanda (NISR)




- As an organization- As a data supplier to Policy makers/Public


Perspectives




– Knowledge Management– Operational Efficiency

• Survey management system• Document management system

- As an organization


Perspectives

Knowledge managementenabled byKM Portal

KM Portal - Knownet

Under the hood• Knownet is based on Open Source Community &

Content Management System – Drupal (drupal.org) – PHP, MySQL

• Seamless user integration with - Active Directory• Remote access• H/W: Disk space : 258 GB, RAM: 6 GB, Processor :

Intel(R)Xeon(R) CPU [email protected] GHZ, Ubuntu

SMS based, online Survey/Census Monitoring

System

Survey Mgmt System

Under the hood• Open-source web application development

framework written in PHP5 – Yii (yiiframework.com) – PHP, MySQL

• Open Source SMS gateway – Kannel (Kannel.org)

• Telco connectivity - Short Message Peer to Peer Protocol (SMPP) over VPN

e-Document Management System




- As a data supplier to Policy makers/Public

– Data production & dissemination


Perspectives

- As an organization

MicrodataIndicators (Time series)

DevInfoDevinfo.statistics.gov.rw

Prognozindicators.statistics.gov.rw

NADAMicrodata.statistics.gov.rw

Publications (PDFs) & (Data in Excel)

Survey information

SDMX RegistrySdmx.statistics.gov.rw

Statistics.gov.rw

Statistics.gov.rw

Dissemination tools in NISR

http://devinforwanda.gov.rw/

http://rwanda.prognoz.com/Map.aspx

http://microdata/

http://registry/sdmx/







Challenges and opportunities




• Getting data used• Open data• Building data ecosystem




• Evidence based planning

• Impact on quality of data







• Revisit the concepts of data presentation (Xls, xml etc.)

• Combine them with emerging technologies (API/Web services)







• Involve private sector, civil society, educational institutions etc. to develop new engagement models (visualization/apps/mashups)

(E.g: sunlightlabs.com/contests/designforamerica, rewiredstate.org)






From being reactive to predictive

Applies to both enterprises and governments





Pursuit

Thank you!

rajivranjan.org

strategic use of digital information in government

Government & Nonprofit