strategic use of youtube in science centers

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1 Strategic Use of YouTube Exploring the Internet Marketing Tool to Enhance COSI’s Mission ASTC – October 13, 2007 http://www.youtube.com/ cosiscience

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How to ground a YouTube strategy in the mission and strategy of the organization to ensure sustaining activity and success. Presentation by Shaun Holloway at the Association of Science-Technology Centers international conference in 2007.

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Page 1: Strategic Use of YouTube in Science Centers

1

Strategic Use of YouTube

Exploring the Internet

Marketing Tool to

Enhance COSI’s Mission

ASTC – October 13, 2007

http://www.youtube.com/cosiscience

Page 2: Strategic Use of YouTube in Science Centers

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Tell’em what you’re gonna tell’em

• Channel View & Stats

• 4 reasons why COSI has a YouTube Channel

• Challenges & Maintenance

• Plans for the Future

Page 3: Strategic Use of YouTube in Science Centers

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Channel View & StatsNov. 7, 2006

Join Date

As of 10-9-07

33 Videos

26 Subscribers

41,416 Video Views

1,476 Channel Views

$0 Cost except my free time

Page 4: Strategic Use of YouTube in Science Centers

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1. Enhance Own Website

• Saves COSI Time & Money– Video player already built

• Scalable & familiar design• Flash-based plug-in

– Functional in other systems• Blogs, wiki’s, mashups

Page 5: Strategic Use of YouTube in Science Centers

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Sample Video of COSI Program

Page 6: Strategic Use of YouTube in Science Centers

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Enhances Exhibit Content

Page 7: Strategic Use of YouTube in Science Centers

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Exhibit Preview Video

Page 8: Strategic Use of YouTube in Science Centers

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Movie Trailer

Page 9: Strategic Use of YouTube in Science Centers

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1. Enhance Own Website

• Saves server hard drive space– Hosted on YouTube’s server

• Relieves network bandwidth

• Catalogues video details

Page 10: Strategic Use of YouTube in Science Centers

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2. Expand Internet Marketing

• Embedding increases visibility– Encourages placement on other

sites/blogs

• Simple click stats – Show number of views

– Show where video is embedded

Page 11: Strategic Use of YouTube in Science Centers

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You Can See Where the Video Is

19,141 total views

1,592 views from COSI movie page showing trailer

113 from foreign movie review site

47 from Pacific Science Center

25 from COSI’s Press Room

5 from Dutch Dinosaur News Blog

Page 12: Strategic Use of YouTube in Science Centers

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2. Expand Internet Marketing

• COSI URL listed on every video

• Title, Keywords, Categories– Consistent use of same words

– Topic link to video content

Page 13: Strategic Use of YouTube in Science Centers

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Marketing Video Inside YouTube

COSI URL

Keywords

Category

Always use:

COSI, science, center, Columbus, Ohio

Links to other videos with same keywords

Page 14: Strategic Use of YouTube in Science Centers

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3. Connect with COSI Visitors

• Visitors post videos of their experiences at COSI– Centralizing them by

“favoriting” on COSI’s Channel

• COSI Fans post videos of COSI in other places

Page 15: Strategic Use of YouTube in Science Centers

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Favorited Videos – All COSI Related

Page 16: Strategic Use of YouTube in Science Centers

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Video Response from COSI Fan

COSI made an appearance at the Columbus Zoo performing a weather demonstration

COSI Fan responded to recent video post with his own video of COSI’s presentation

Page 17: Strategic Use of YouTube in Science Centers

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3. Connect with COSI Visitors

• Comments allow for dialogue and questions

• Comments stimulate interactions and motivations to visit physical COSI

Page 18: Strategic Use of YouTube in Science Centers

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Comments on COSI Pendulum Video

Page 19: Strategic Use of YouTube in Science Centers

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Admin View of Comments

Page 20: Strategic Use of YouTube in Science Centers

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4. Connect with Peer Organizations

• We’re here!– YouTube’s messaging system

• Groups are created– ASTC Group

• Local organizations

Page 21: Strategic Use of YouTube in Science Centers

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COSI Subscribed on PacSci

Page 22: Strategic Use of YouTube in Science Centers

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Challenges & Maintenance

• Change in cultural mindset

• Shooting/uploading new video

• Monitoring spam

• Keywords connect video to other inappropriate videos– e.g. Bob the Builder

Page 23: Strategic Use of YouTube in Science Centers

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Challenges & Maintenance

• Video Piracy– www.savetube.com ~ in beta

– http://vixy.net ~ in beta

• Continue educational and promotional feel of current plan

• YouTube tool inclusion in larger plan

Page 24: Strategic Use of YouTube in Science Centers

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Plans for the Future

• Fit into COSI Community– Part of a larger initiative

– Part of formal marketing plan

• New Non-Profit Program– youtube.com/nonprofits

– non-profit designation, promotion, capacity, donation options

Page 25: Strategic Use of YouTube in Science Centers

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Future - Feature COSI Videos

Page 26: Strategic Use of YouTube in Science Centers

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Plans for the Future

• Science Demos to YT audience

• Additional YouTube channels– Focuses distribution – player tool

– COSI On Wheels

– Behind-the-scenes

• Keep Experimenting

Page 27: Strategic Use of YouTube in Science Centers

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Tell’em what you told’em

Four Strategic Reasons– Enhance own website

– Expand Internet Marketing

– Connect with COSI Visitors

– Connect with Peer Organizations

ASTC – October 13, 2007

http://www.youtube.com/cosiscience