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Stratify JCV User Guide A service funded by Biogen Biogen Sweden AB | Kanalvägen 10, 19461 | Sweden © 2020 Biogen. All rights reserved. Biogen-45630

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Page 1: Stratify JCV User Guidematerialbiogenpro.se/.../TYS_-_Stratify_JCV...ENG.pdf · REGISTER A CSF JCV DNA TEST 8 Step-by-step guide from sampling to shipment 1 A Overview of the steps

Stratify JCV User GuideA service funded by Biogen

Biogen Sweden AB | Kanalvägen 10, 19461 | Sweden© 2020 Biogen. All rights reserved.Biogen-45630

Page 2: Stratify JCV User Guidematerialbiogenpro.se/.../TYS_-_Stratify_JCV...ENG.pdf · REGISTER A CSF JCV DNA TEST 8 Step-by-step guide from sampling to shipment 1 A Overview of the steps

PLATFORM SUMMARY

1 HOME PAGE

2 REGISTER AS A NEW ACCOUNT

3 LOG-IN AS AN EXISITING USER

4 OVERVIEW PAGE

5 MY PROFILE

6 ADDING ADDITIONAL USERS

7 ORDERING MATERIALS

8 REGISTER TEST

9 SAMPLE COLLECTION

10STRATIFY JCV AND CSF JCV DNA

RESULTS

11 ADDITIONAL HELP

12 APPENDIX

Page 3: Stratify JCV User Guidematerialbiogenpro.se/.../TYS_-_Stratify_JCV...ENG.pdf · REGISTER A CSF JCV DNA TEST 8 Step-by-step guide from sampling to shipment 1 A Overview of the steps

HOME PAGE

Accessing the Unilabs platform

Register a new account

‒ Click to register

Log-in as an existing account user

‒ Enter username (email address)

‒ Enter password

Want to know more?

See the step-by-step guide

An intuitive landing page1The website can be accessed through

https://www.stratifyjcv.com

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Page 4: Stratify JCV User Guidematerialbiogenpro.se/.../TYS_-_Stratify_JCV...ENG.pdf · REGISTER A CSF JCV DNA TEST 8 Step-by-step guide from sampling to shipment 1 A Overview of the steps

REGISTER A NEW ACCOUNTA simple process for first-time account users2

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Complete account details to register

Read/accept the Terms and Conditions

Read/accept GDPR requirements

Provide site information details

Provide additional addresses and contacts

Verify registration details and confirm registration

Check registered email to set password

Page 5: Stratify JCV User Guidematerialbiogenpro.se/.../TYS_-_Stratify_JCV...ENG.pdf · REGISTER A CSF JCV DNA TEST 8 Step-by-step guide from sampling to shipment 1 A Overview of the steps

LOG-IN AS AN EXISTING ACCOUNT USERA simple process for existing account users3

Sign in and you will be directed to the overview page

Existing account users will receive an emailfrom Unilabs with new log-in details prior

to the launch of the new platform.Please use these new details when logging in.

Page 6: Stratify JCV User Guidematerialbiogenpro.se/.../TYS_-_Stratify_JCV...ENG.pdf · REGISTER A CSF JCV DNA TEST 8 Step-by-step guide from sampling to shipment 1 A Overview of the steps

OVERVIEW PAGEAll sections at a glance4

Profile settings

Menu bar

Information section

CSF JCV DNA test results

Stratify JCV test results

Footer with additional details

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Page 7: Stratify JCV User Guidematerialbiogenpro.se/.../TYS_-_Stratify_JCV...ENG.pdf · REGISTER A CSF JCV DNA TEST 8 Step-by-step guide from sampling to shipment 1 A Overview of the steps

OVERVIEW PAGE CONT.All details at a glance4

Access profile details page

Option to change language

Access overview page

Access patients’ test results page

Access ordering materials page

Access sample pick-up page

Contact the Unilabs helpdesk and access FAQs page

Register a Stratify JCV test

Register a CSF JCV DNA test

Access ordering materials page

Access most recent sample pick up details and arrange sample pick-ups

Option to download CSF results as an excel sheet

Option to download Stratify results as an excel sheet

Send an email to the Unilabs Helpdesk

Access FAQs page

GDPR Policy

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Page 8: Stratify JCV User Guidematerialbiogenpro.se/.../TYS_-_Stratify_JCV...ENG.pdf · REGISTER A CSF JCV DNA TEST 8 Step-by-step guide from sampling to shipment 1 A Overview of the steps

MY PROFILEAccount user information and contact details5Manage profile information

Edit user information and privileges

Change password

Edit addresses and contact details3

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Address details of the treating HCP

Contact details of the clinic

Address details for delivery of materials

Contact details for delivery of materials

Address details for sample pick-up

Contact details for sample pick-up

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Privileges can be edited only by those who have administrator rights

Page 9: Stratify JCV User Guidematerialbiogenpro.se/.../TYS_-_Stratify_JCV...ENG.pdf · REGISTER A CSF JCV DNA TEST 8 Step-by-step guide from sampling to shipment 1 A Overview of the steps

ADDING ADDITIONAL USERSA simple process to add additional account users6Manage individual users’permissions and information

• Administrator: extended rights ‒ View results

‒ Order tests

‒ Order materials and book sample collections

‒ Create/manage additional users

• Normal user: limited rights ‒ Same rights as Administrator but cannot

create/manage other accounts

To add an account user to an existing account

Edit the information details of the selected user (edit contactinformation and/or user type)

To delete an account user3

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Normal users can edit only their own information

Page 10: Stratify JCV User Guidematerialbiogenpro.se/.../TYS_-_Stratify_JCV...ENG.pdf · REGISTER A CSF JCV DNA TEST 8 Step-by-step guide from sampling to shipment 1 A Overview of the steps

ORDERING MATERIALSOrder sampling and shipping materials7

Overview of last order

Overview of auto refill schedule

Order sampling materials

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Choose how many “blood sample kits” to order

Select number of “shipping materials” to order

Specify contact details for this order

The delivery address appears automaticallybut can be edited for a specific orderby pressing the “Edit” button if needed

The delivery contact details appear automaticallybut can be edited for a specific order by pressingthe “Edit” button if needed

An automatic repeat order can be set up (optional)

Press “Place order” to confirm order

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Changes to address and contact detailscan also be made on the MY PROFILE page (5)

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Page 11: Stratify JCV User Guidematerialbiogenpro.se/.../TYS_-_Stratify_JCV...ENG.pdf · REGISTER A CSF JCV DNA TEST 8 Step-by-step guide from sampling to shipment 1 A Overview of the steps

REGISTER A STRATIFY JCV TESTStep-by-step guide from sampling to shipment8

Overview of the steps from blood drawto preparing shipment

Enter the bar code found on the serum tube

Confirm whether or not this is the first Stratify Testfor this patient:

If no, enter patient’s date of birth/ID/last name/first name

If yes, click on ‘Add patient’, enter patient’s ID/first name/last name/date of birth/sex and save

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Need help? Contact the Unilabs Helpdesk:

Toll-free number: (specific for your country, see appendix)

E-mail: [email protected]

Open weekdays from 8:00 to 16:30 CET

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or letters that the center needs to use to identify a specific patient

Page 12: Stratify JCV User Guidematerialbiogenpro.se/.../TYS_-_Stratify_JCV...ENG.pdf · REGISTER A CSF JCV DNA TEST 8 Step-by-step guide from sampling to shipment 1 A Overview of the steps

REGISTER A CSF JCV DNA TESTStep-by-step guide from sampling to shipment8

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Overview of the steps from cerebrospinal fluid (CSF) draw to preparing shipment

Confirm whether or not this is the first CSF JCVDNA Test for this patient:

If no, enter Patient’s date of birth/ID/last name/first name

If yes, click on ‘Add patient’, enter Patient’s ID/first name/last name/date of birth/sex and save

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Page 13: Stratify JCV User Guidematerialbiogenpro.se/.../TYS_-_Stratify_JCV...ENG.pdf · REGISTER A CSF JCV DNA TEST 8 Step-by-step guide from sampling to shipment 1 A Overview of the steps

SAMPLE COLLECTIONOrganise sample pick-up9

Select a date

Select a two-hour window

The collection address details appear automatically, but can be editedby clicking the “Edit” button

Add additional information regardingyour pick-up in the comments box

The collection contact details appear automatically, but can be editedby clicking the “Edit” button

Click on “Place order”to confirm collection

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Changes to address and contact detailscan also be made on the MY PROFILE page (5)

Page 14: Stratify JCV User Guidematerialbiogenpro.se/.../TYS_-_Stratify_JCV...ENG.pdf · REGISTER A CSF JCV DNA TEST 8 Step-by-step guide from sampling to shipment 1 A Overview of the steps

STRATIFY JCV AND CSF JCV DNA RESULTSOverview of all test results10

Option to filter the results by Tube ID, Name, Patient ID, Date of birth

Option to filter the results by sample date

Option to select results to downloadin an excel file by ticking the left box

Option to download results in an PDF fileby clicking on the result line and clickingthe right button

Go back to “Results” page clickingon “Back” button

An orange color code will indicate that a result is not ready yet. Unopened results will be highlighted in bold.

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Click on individual patient details to view the full results report

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Page 15: Stratify JCV User Guidematerialbiogenpro.se/.../TYS_-_Stratify_JCV...ENG.pdf · REGISTER A CSF JCV DNA TEST 8 Step-by-step guide from sampling to shipment 1 A Overview of the steps

ADDITIONAL HELPFurther assistance11Do you have a question or need additional support?

Unilabs Helpdesk contact details:By clicking on “Send us a message”the user email account will automaticallyopen a new draft email ready to be sent

See FAQ for answers to the mostcommonly asked questions

View the data protection policy

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Helpdesk contacts

E-mail: [email protected]

Toll-free number: (specific for your country, see appendix)

Available languages: English, German, Italian,Spanish, French, Czech, Russian, Danish

Open weekdays from 8:00 to 16:30 CET

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Page 16: Stratify JCV User Guidematerialbiogenpro.se/.../TYS_-_Stratify_JCV...ENG.pdf · REGISTER A CSF JCV DNA TEST 8 Step-by-step guide from sampling to shipment 1 A Overview of the steps

APPENDIXAdditional resources12

‒ Frequently Asked Questions (FAQs)

‒ Toll-free number list