streamlining fulfillment mas 90/200
TRANSCRIPT
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Streamlining MAS 90/200 Fulfillment
Brian HodgsonVP Sales & Marketing
Oz Development
Troy GrahamDirector of Business Dev
Oz Development
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Agenda
• Introductions and welcome• Oz Development Overview• MAS 90/200 Customer Examples• Optimize fulfillment
– Select the right shipping options, business rules– Pick, pack– Mail notification
• Demo – MAS 90 with UPS WorldShip®• Conclusions, recommendations• Q & A
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Oz Overview
Background• Over 10,000 customers
• 20 years experience in shipping
• Part of UPS Ready for 10+ years
• Rapid company growth
"As Doctor's Best continues to grow we continue to find ways to make our business more efficient.
That is the biggest plus side of using OzLINK . We can continue to keep our business scalable by
customizing our needs with OzLINK" Shipping Manager, Doctor’s Best, MAS 200
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
OzLINK Solutions for MAS 90/200
eCommerceIntegration
Integration withUPS WorldShip
UPS WorldShip Integration
Pick pack ship Business rules Improved
customer service
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Doctor’s Best Case Study
Joint UPS & OzLINK win• Fulfillment through shipping
• OzLINK shipping• Extended MAS 200
Key Benefits• Increased efficiency by 75%• Reduced shipping time from
3 hours to 30 minutes• Reduced shipping errors by 65%
Profile• Manufactures and distributesherbal and nutritional supplements
• Support both B2B and B2C channels
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
MAS 90/200 Customer ROI Examples
Fulfillment
Solution:• MAS 200 & WorldShip integration• Leverage time in transit & business rules for automated selection of service
Challenge:• 75-100 shipments per day• Parcel & freight• No process/IT to leverage
MAS 200 in warehouse• Need to be ability to deliver based on
committed delivery date
Products: Heat & LightingSegment: Wholesale distributionFunctional Area: Fulfillment
Shipping
Challenge:• Up to 250 shipments per day• Front office produced shipping documents• No MAS 200 & WorldShip integration • Extra data entry, duplicate address books
Products: Snack FoodsSegment: Food processingFunctional Area: Logistics
Solution:• Bidirectional integration• Eliminated 100% shipping data entry• Improve customer service
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Streamline Fulfillment/Operations
StreamlinePick/Pack
Ship
ServiceCustomerChannels
AutomateShipping
Documents
• Combine pack-list & label• Advanced pack verification• Batch shipping• Bar code scanning• Automate Mail Innovations,
SurePost
• Branded pack slips• Label customizations• Branded E-mail notifications• Auto-create return labels• Drop ship capabilities
• Retail compliant labels• Paperless commercial invoice• ASN• UPS Freight/BOL
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
• Residential• Urban area• PO Box• International
• Loyalty programs• Drop ship• Preferred service
• Weight, dimensions• Value• Commodity• Delivery date
Business Rules:Automate Service & Option Selection
ShipmentDetails
ConsigneeOrigin/Dest
Address
OzLINKAutomate Business Rules
Service• Ground• Next Day Air• Mail Innovations• Freight• etc
Shipping Options• Return Service• Saturday Delivery• Int’l Commodity• etc
Package Options• Delivery confirmation• Flexible parcel ins.• Declared value• etc.
UPS Service and Option Selection
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Batch Shipping with Combined Packing Slip and UPS Label
Orders
Pick/Pack& Label
ShipConfirm
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Service Customer Channels
Branded e-mailsto improve customer service
and repeat business
Branded packing slipsFor drop ship customers
or different brands
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Send e-mail Notifications to Customers
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Automate Shipping Documents
Paperless
Invoice
Retail
ComplianceBill of Lading
International
shipments
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Summary of Needs
• Do you have the information you need in MAS 90/200?
• Is UPS WorldShip integrated to your MAS 90/200?• Do you need to automate shipping rules?• Do you want to send a branded email notification to
your customers?• Do you drop ship on behalf of your customers?• Do you sell through Amazon, eBay, etc?• Do you sell to large retailers?
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Demo
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
OzLINK
Q & A
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
OzLINK: Additional Information
508-366-1969 [email protected]