stronger teams for better ux - epicfel 2015
TRANSCRIPT
![Page 1: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/1.jpg)
Building stronger teams
User experience design & research @lily_dart lilydart.com
for better user experience
![Page 2: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/2.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
ExperienceUser Designer
![Page 3: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/3.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
We’re all striving for great user experience
![Page 4: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/4.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
ExperienceUser Designer
![Page 5: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/5.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
Experience
![Page 6: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/6.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
Experience
front-end developers
![Page 7: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/7.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
Experience
back-end developersfront-end developers
![Page 8: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/8.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
Experience
back-end developers
product managers
front-end developers
![Page 9: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/9.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
Experience
back-end developers
product managers
QA’s
front-end developers
![Page 10: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/10.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
Experience
back-end developers
sysadmins
product managers
QA’s
front-end developers
![Page 11: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/11.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
Experience
back-end developers
sysadmins
product managers user researchers
QA’s
front-end developers
![Page 12: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/12.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
Experience
back-end developers
sysadmins
product managers user researchers
QA’sdev-ops
front-end developers
![Page 13: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/13.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
Experience
back-end developers
sysadmins
product managers user researchers
QA’sdev-ops
brand designers
front-end developers
![Page 14: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/14.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
Experience
back-end developers
sysadmins
product managers user researchers
QA’sdev-ops
brand designerscopywriters
front-end developers
![Page 15: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/15.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
Experience
back-end developers
sysadmins
product managers user researchers
QA’sdev-ops
brand designers
marketing
copywriters
front-end developers
![Page 16: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/16.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
Experience
back-end developers
sysadmins
product managers user researchers
QA’sdev-ops
brand designers
marketing
copywriters
clients
front-end developers
![Page 17: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/17.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
Experience
back-end developers
sysadmins
product managers user researchers
QA’sdev-ops
brand designers
marketing
copywriters
clients
customer servicesfront-end developers
![Page 18: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/18.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
Experience
back-end developerscustomer services
brand designerssysadmins
product managers
clients
copywriters
user researchers
QA’smarketingdev-ops
front-end developers
![Page 19: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/19.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
User experience is a team sport
![Page 20: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/20.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
Successful design doesn’t happen in isolation
![Page 21: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/21.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
![Page 22: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/22.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
front-end interactions
![Page 23: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/23.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
front-end interactions
user journeys
![Page 24: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/24.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
front-end interactions
user journeysUI design
![Page 25: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/25.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
front-end interactions
user journeysUI design
accessibility standards
![Page 26: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/26.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
application architecture
front-end interactions
user journeysUI design
accessibility standards
![Page 27: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/27.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
coding standards
application architecture
front-end interactions
user journeysUI design
accessibility standards
![Page 28: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/28.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
coding standards
application architecture
front-end interactions
user journeys
test coverage
UI design
accessibility standards
![Page 29: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/29.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
coding standards
git workflowaccessibility standards
application architecture
front-end interactions
user journeys
test coverage
UI design
![Page 30: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/30.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
coding standards
git workflowaccessibility standards
application architecture
front-end interactions
user journeys
test coverage
UI design
naming conventions
![Page 31: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/31.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
coding standards
git workflowaccessibility standards
application architecture
front-end interactions
user journeys
test coverage
UI design
naming conventions
![Page 32: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/32.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
coding standards
git workflowaccessibility standards
application architecture
front-end interactions
user journeys
test coverage
UI design
naming conventions
![Page 33: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/33.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
coding standards
git workflowaccessibility standards
application architecture
front-end interactions
user journeys
test coverage
UI design
naming conventions
![Page 34: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/34.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
coding standards
git workflowaccessibility standards
application architecture
front-end interactions
user journeys
test coverage
UI design
naming conventions
![Page 35: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/35.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
Clear vision
![Page 36: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/36.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
Clear vision
Good leadership
![Page 37: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/37.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
Too many people view management as leadership. It's not. Leadership comes from influence, and influence can come from anyone at any level and in any role.”
Kurt Uhlir
“
![Page 38: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/38.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
Too many people view management as leadership. It's not. Leadership comes from influence, and influence can come from anyone at any level and in any role.”
Kurt Uhlir
“
![Page 39: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/39.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
Empathy
Getting groups of people excited about an idea requires understanding what motivates them. ”
Bryan Zmijewski
“
![Page 40: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/40.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
A good leader is empathetic
![Page 41: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/41.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
They understand our individual needs>
A good leader is empathetic
![Page 42: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/42.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
They understand our individual needs
They listen to our expertise
>
>
A good leader is empathetic
![Page 43: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/43.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
They understand our individual needs
They listen to our expertise
They listen to, and prioritise, our concerns
>
>
>
A good leader is empathetic
![Page 44: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/44.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
Lack of commitment When there is no empathy, you get:
to decisions
![Page 45: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/45.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
“I decided not to it that way”
Lack of commitment to decisions
When there is no empathy, you get:
![Page 46: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/46.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
“I decided not to it that way”
Lack of commitment to decisions
“The developer didn’t follow my design”
When there is no empathy, you get:
![Page 47: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/47.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
“I told the designer we couldn’t do that”
“I decided not to it that way”
Lack of commitment to decisions
“The developer didn’t follow my design”
When there is no empathy, you get:
![Page 48: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/48.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
“I thought someone else was doing that?”
“I decided not to it that way”
Lack of commitment to decisions
“The developer didn’t follow my design”
“I told the designer we couldn’t do that”
When there is no empathy, you get:
![Page 49: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/49.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
Use empathy to connect with colleagues
![Page 50: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/50.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
Understand what motivates them>
Use empathy to connect with colleagues
![Page 51: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/51.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
Understand what motivates them
Take time to understand their concerns
>
>
Use empathy to connect with colleagues
![Page 52: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/52.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
Understand what motivates them
Take time to understand their concerns
Consider colleagues needs as you would users needs
>
>
>
Use empathy to connect with colleagues
![Page 53: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/53.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
Understand what motivates them
Take time to understand their concerns
Consider colleagues needs as you would users needs
>
>
>
Use empathy to connect with colleagues
![Page 54: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/54.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
Direction and focus
The greatest leaders mobilize others by coalescing people around a shared vision”
Ken Blanchard
“
![Page 55: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/55.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
A good leader sets direction and focus
![Page 56: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/56.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
They communicate goals, not details>
A good leader sets direction and focus
![Page 57: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/57.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
They communicate goals, not details
They explain why those goals are important
>
>
A good leader sets direction and focus
![Page 58: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/58.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
They communicate goals, not details
They explain why those goals are important
Open to change when change is necessary
>
>
>
A good leader sets direction and focus
![Page 59: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/59.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
Conf lictWhen
![Page 60: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/60.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
“I know what my own customers want”
Conf lictWhen
![Page 61: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/61.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
“I know what my own customers want”
“This is best practice”
Conf lictWhen
![Page 62: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/62.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
“I know what my own customers want”
“This is best practice”
“Because I’ve been doing this for 10 years”
Conf lictWhen
![Page 63: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/63.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
“I know what my own customers want”
“This is best practice”
Conf lict“Because I’ve been doing
this for 10 years”
When
![Page 64: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/64.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
“I know what my own customers want”
“Won’t work because of the flux capacitor”
“This is best practice”
When
Conf lict“Because I’ve been doing
this for 10 years”
![Page 65: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/65.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
Set goals for your work
![Page 66: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/66.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
>
Set goals for your work
Don’t wait for someone else to define those goals
![Page 67: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/67.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
>
> Define metrics to measure your success
Set goals for your work
Don’t wait for someone else to define those goals
![Page 68: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/68.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
If something isn’t working, change it
>
>
>
Don’t wait for someone else to define those goals
Set goals for your work
Define metrics to measure your success
![Page 69: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/69.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
If something isn’t working, change it
>
>
>
Don’t wait for someone else to define those goals
Set goals for your work
Define metrics to measure your success
![Page 70: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/70.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
Collaboration
Individual commitment to a group effort - that is what makes a team work.”
Vince Lombardi
“
![Page 71: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/71.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
A good leader facilitates collaboration
![Page 72: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/72.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
They make space for new ideas to be considered>
A good leader facilitates collaboration
![Page 73: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/73.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
They make space for new ideas to be considered
They empower teams to make their own decisions
>
>
A good leader facilitates collaboration
![Page 74: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/74.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
They make space for new ideas to be considered
They empower teams to make their own decisions
They don’t claim personal credit for successes
>
>
>
A good leader facilitates collaboration
![Page 75: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/75.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
BlameWhen there is no collaboration, you get:
![Page 76: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/76.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
“The feature description was unclear”
BlameWhen there is no collaboration, you get:
![Page 77: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/77.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
“The feature description was unclear”
“That bug is her fault”
BlameWhen there is no collaboration, you get:
![Page 78: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/78.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
“The feature description was unclear”
“That bug is her fault”
BlameWhen there is no collaboration, you get:
“The back-end is slow, not the javascript”
![Page 79: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/79.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
“The feature description was unclear”
“That bug is her fault” “The QA should
have checked that”
BlameWhen there is no collaboration, you get:
“The back-end is slow, not the javascript”
![Page 80: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/80.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
Facilitate collaboration
![Page 81: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/81.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
> Be open to feedback and new ideas
Facilitate collaboration
![Page 82: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/82.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
>
>
Be open to feedback and new ideas
Facilitate collaboration
Focus your communication on what is relevant to your team
![Page 83: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/83.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
>
>
>
Be open to feedback and new ideas
Admit your mistakes, and credit others successes
Facilitate collaboration
Focus your communication on what is relevant to your team
![Page 84: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/84.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
Be empathetic
When something doesn’t go as planned, take the time to understand why.
Use that knowledge to avoid lack of commitment to design decisions.
![Page 85: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/85.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
Set direction and focus
Set goals to clarify that direction, and measure them.
Avoid the conflict that comes from incompatible individual opinions.
![Page 86: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/86.jpg)
User experience design & research @lily_dart
Building stronger teams for better user experience
Facilitate collaboration
Don’t be the “rockstar”; commit yourself to the success of the team.
Avoid the blame culture that stops others making the same commitment.
![Page 87: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/87.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
Helping your team to work towards the
same goal
![Page 88: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/88.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
Helping your team to work towards the
same goal
![Page 89: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/89.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
Helping your team to work towards the
same goal isn’t about writing more
documentation
![Page 90: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/90.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
Helping your team to work towards the
same goal isn’t about writing more
documentation
![Page 91: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/91.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
We can’t design a better user experience
![Page 92: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/92.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
We can’t design a better user experience
if we don’t each take responsibility for our influence
![Page 93: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/93.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
We can’t design a better user experience
if we don’t each take responsibility for our influence
if we don’t agree what we’re direction we’re going in
![Page 94: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/94.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
We can’t design a better user experience
if we don’t each take responsibility for our influence
if we don’t agree what we’re direction we’re going in
if we don’t acknowledge we can’t do it alone
![Page 95: Stronger teams for better UX - EpicFEL 2015](https://reader038.vdocument.in/reader038/viewer/2022102323/5883b9791a28ab5c378b5329/html5/thumbnails/95.jpg)
@lily_dart
Building stronger teams for better user experience
User experience design & research
Creating better UX
is about building stronger teams
and being better colleagues