strongview client testimonials

52
Testimonials

Upload: strongview

Post on 16-Jan-2017

320 views

Category:

Software


0 download

TRANSCRIPT

Page 1: StrongView Client Testimonials

Testimonials

Page 2: StrongView Client Testimonials

"StrongView took the time to understand our goals and leveraged its international expertise to develop a successful campaign that establishes a strong foundation for FOXSports.com’s direct-to-consumer marketing."

Andrew HossomVice President of Marketing,FOX Sports Interactive

FOX Sports Interactive

PROPRIETARY AND CONFIDENTIAL | 2

Page 3: StrongView Client Testimonials

PROPRIETARY AND CONFIDENTIAL | 3

"In the past 20 months of our partnership, we’ve sent hundreds of millions of marketing and transactional emails for two organizations, built out a lifecycle marketing program for a growing brand, achieved 98% delivery, personalized our emails with users’ faces (an industry first), split-tested subject lines and content to our hearts' desires, and had access to the best account management team in the business — all thanks to StrongView! "

Alessandra SouersSr. Brand Manager,JibJab Bros. Studio

JibJab Bros. Studio

Page 4: StrongView Client Testimonials

JibJab Bros. Studio

PROPRIETARY AND CONFIDENTIAL | 4

"At JibJab, we wanted to take lifecycle marketing and real-time campaign optimization to the next level. We evaluated many solutions and decided StrongView provided the most flexible and powerful email solution for interacting with our customers."

Gregg SpiridellisCo-founder and CEO,JibJab Bros. Studio

Page 5: StrongView Client Testimonials

"StrongView enabled us to tightly integrate all of our systems, increase deliverability and gain access to key tracking data that we needed to optimize our programs."

Andrew HossomVice President of Marketing,FOX Sports Interactive

FOX Sports Interactive

PROPRIETARY AND CONFIDENTIAL | 5

Page 6: StrongView Client Testimonials

"Apart from improving our email [marketing] systems, by using StrongView as a fully-integrated foundation, we now have a platform in which we can very quickly grow new email initiatives."

Andrew HossomVice President of Marketing,Fox Sports Interactive

FOX Sports Interactive

PROPRIETARY AND CONFIDENTIAL | 6

Page 7: StrongView Client Testimonials

"We chose StrongView as a supplier because we needed an email marketing platform that would enable us to keep our data behind our firewall, which is required to meet industry regulations. In addition to allowing us to keep control of the data, StrongView's real-time data integration and marketer-friendly interface makes the creation, management and analysis of dynamic, relevant and personalized campaigns quick and easy."

Andrea FoisHead of CRM,Spielo International Gibraltar Ltd.

Spielo International Gibraltar Ltd.

PROPRIETARY AND CONFIDENTIAL | 7

Page 8: StrongView Client Testimonials

TC Media

PROPRIETARY AND CONFIDENTIAL | 8

“We’ve had an opportunity to work with a whole bunch of people over the past few months, and the quality of the people, the sincerity of the people, the expertise of the folks at StrongView, were quite impressive.”

Min TronProduct Director, 1to1 MessagingTC Media

Page 9: StrongView Client Testimonials

"StrongView has been an invaluable partner in getting our email messages delivered to the inbox, which is no small feat given the challenges presented by changing ISP rules and filters. StrongView's ability to boost our deliverability rates has had a significant impact on the performance of our campaigns."

Alison ShafferGroup Manager of Marketing Operations,Cisco WebEx

Cisco WebEx

PROPRIETARY AND CONFIDENTIAL | 9

Page 10: StrongView Client Testimonials

Venture Solutions

PROPRIETARY AND CONFIDENTIAL | 10

"Without hesitation, I can say StrongView has the best Support Teams in the industry! They always take the time to understand my business goals, and then go above and beyond to deliver practical solutions that exceed my expectations."

Bonnie M. RelfordDirector of eCommunication Solutions,Venture Solutions

Page 11: StrongView Client Testimonials

"By improving our [email] deliverability and enabling us to easily segment and engage our users with relevant messages, StrongView has greatly increased the results of our database marketing efforts. The flexibility of the StrongView solution and the quality of its reporting has opened up a new revenue channel for us, as we can now monetize valuable real estate in our newsletters and career alerts"Justin PlumridgeB2B Product Manager,Workopolis

Workopolis

PROPRIETARY AND CONFIDENTIAL | 11

Page 12: StrongView Client Testimonials

"We are excited to be entering into a strategic and collaborative partnership with StrongView that is enabling us to deeply engage customers with relevant messages based on real-time interactions with our brand. Lifecycle marketing is a key enabler for our business, and we’ve been impressed with how easy StrongView makes it to integrate advanced strategies into every email we send to our customers."

James ConnollySenior Director of CRM and Database Marketing,LendingTree

LendingTree

PROPRIETARY AND CONFIDENTIAL | 12

Page 13: StrongView Client Testimonials

LendingTree

PROPRIETARY AND CONFIDENTIAL | 13

“Lifecycle marketing is a key enabler for our business, and we’ve been impressed with how easy StrongView makes it to integrate advanced strategies into every email we send to our customers."

James ConnollySenior Director of CRM and Database marketingLendingTree

Page 14: StrongView Client Testimonials

LendingTree

PROPRIETARY AND CONFIDENTIAL | 14

“StrongView’s vision for contextual marketing is really well aligned with how we see our email program growing. This means that we want to be able to send out the right types of emails with the right content to the right customers.”

Danny DillonMarketing Specialist, CRM & EmailLendingTree

Page 15: StrongView Client Testimonials

LendingTree

PROPRIETARY AND CONFIDENTIAL | 15

“Our investment with StrongView has been a massive success. In the past, we didn’t necessarily know if we were getting to the inbox, if those numbers were accurate, if we were sending out the right types of messages. With StrongView, we now have a team that advises us daily on best practices for our business.”

Danny DillonMarketing Specialist, CRM & EmailLending Tree

Page 16: StrongView Client Testimonials

LendingTree

PROPRIETARY AND CONFIDENTIAL | 16

“With our previous ESP, we didn’t always get support information in a timely manner. But now, we get it as soon as it happens from StrongView’s global support team, which works all hours of the day. This is a big benefit for us.”

Danny DillonMarketing Specialist, CRM & EmailLendingTree

Page 17: StrongView Client Testimonials

Ancestry

PROPRIETARY AND CONFIDENTIAL | 17

“Working with StrongView’s strategy team and professional services group has been an incredible experience. We’ve been able to make a lot of headway that we wouldn’t have been able to make without them.”

Michael WilburnSenior DirectorAncestry.com

Page 18: StrongView Client Testimonials

"I’ve been extremely impressed with StrongView Influencer’s ability to motivate Zecco customers to refer their friends, which has resulted in thousands of new accounts. Word-of-mouth referrals are a large and important source of growth in our business. StrongView Influencer provides our customers an easy, engaging and interactive way to earn rewards by sharing our offers with their friends and colleagues."

Gabriel DalportoChief Marketing Officer,Zecco Holdings

Zecco Holdings

PROPRIETARY AND CONFIDENTIAL | 18

Page 19: StrongView Client Testimonials

"StrongView Influencer has enabled Mint.com to better leverage social media to significantly increase conversions and expand our reach. StrongView’s approach of tapping social motivators to drive sharing behavior was unique in the marketplace, and its easy integration with our existing email program and comprehensive testing and tracking made it the logical choice for us."

Donna WellsChief Marketing Officer,Mint.com

Mint.com

PROPRIETARY AND CONFIDENTIAL | 19

Page 20: StrongView Client Testimonials

The Motley Fool

PROPRIETARY AND CONFIDENTIAL | 20

“Moving from a batch system to StrongView’s automated Lifecycle Marketing tool has given us the opportunity to grow our email campaigns exponentially, and better leverage the data behind our prospects.”

Erin NeckelMarketing Director The Motley Fool

Page 21: StrongView Client Testimonials

"StrongDelivery Services has allowed us to focus our email marketing efforts – and limited resources – on performance and ROI, rather than on inbox delivery. The delivery experts at StrongView act as an extension of our internal team working on our behalf to ensure maximum delivery rates with minimal delivery interruptions."

Greg MartzHead of Operations,The Motley Fool

The Motley Fool

PROPRIETARY AND CONFIDENTIAL | 21

Page 22: StrongView Client Testimonials

"StrongView’s fully integrated email [marketing] platform has streamlined our email operations with an extremely efficient and centralized workflow and process. StrongView has become an essential, reliable and core component of our overall email strategy."

Greg MartzHead of Operations,The Motley Fool

The Motley Fool

PROPRIETARY AND CONFIDENTIAL | 22

Page 23: StrongView Client Testimonials

"By replacing our previous freeware solution with StrongView’s high performance and flexible MTA technology, we were able to improve reliability while consolidating resources."

Michelle LightfootSenior Email Administrator,HouseValues, Inc.

HouseValues, Inc.

PROPRIETARY AND CONFIDENTIAL | 23

Page 24: StrongView Client Testimonials

"Personally, I’ve seen great improvements in our ability to monitor and report internally on specific aspects of the email sending process that have helped in gaining clarity around the infrastructure. The StrongView [email marketing] system has been very helpful in allowing us to quickly take action when items or issues arise that need to be addressed to keep our reputation and sending practices in check. The system has been great."

Ben JenkinsDirector of Product Management,Blackbaud

Blackbaud

PROPRIETARY AND CONFIDENTIAL | 24

Page 25: StrongView Client Testimonials

Yahoo!

PROPRIETARY AND CONFIDENTIAL | 25

“A number of things brought us to StrongView. First and foremost, Yahoo! has massive scale, and we needed a partner that could handle scale. And StrongView both has the scale and flexibility. These are great things.”

Kurt SchmittSenior Director, Acquisition and RetentionYahoo!

Page 26: StrongView Client Testimonials

Hammacher Schlemmer

PROPRIETARY AND CONFIDENTIAL | 26

"From automated, multi-step lifecycle programs to superior testing, optimization and ease of use, StrongView is enabling us to take a giant leap forward with our email marketing programs, including the scalability and services to keep growing and innovating. With StrongView, we can now send highly targeted, data-driven campaigns that require less effort to send, track and optimize than ever before."Brian SchmidteCommerce Marketing Analyst, Hammacher Schlemmer

Page 27: StrongView Client Testimonials

Bradford Group

PROPRIETARY AND CONFIDENTIAL | 27

"It was clear from the beginning that StrongView had taken the time to understand our business and develop strategies that we could implement both right away and over the long-term to dramatically improve our email marketing programs. By going through StrongView’s Present Tense Marketing Assessment we now have a better view of how our marketing efforts stack up against the competition - as well as a plan for staying ahead of them."Courtney O'HehirEmail Marketing Specialist,Bradford Group

Page 28: StrongView Client Testimonials

Extra Space Storage

PROPRIETARY AND CONFIDENTIAL | 28

"StrongView's Present Tense Marketing Assessment helped our email marketing team understand where our strengths lie and where we fall short, demonstrating where we should focus to bring our efforts to the next level. It was insightful to get a third party’s opinion on our current approach and helped us think outside the constraints of our day-to-day process. The strategies that StrongView presented to us were not only valuable for executing on their vision for our business, the entire process gave us a template for evaluating and improving our marketing efforts moving forward."

Melissa BurdonMarketing Optimization Director,Extra Space Storage

Page 29: StrongView Client Testimonials

Extra Space Storage

PROPRIETARY AND CONFIDENTIAL | 29

“Lifecycle automation has become absolutely critical. Before, we weren’t able to build out customer experiences for our clients. Using StrongView’s Lifecycle Marketing tool, we’ve been able to build and segment our customers in powerful, new ways. StrongView has changed the way we do email marketing.”

Jennifer StamperEmail Marketing ManagerExtra Space Storage

Page 30: StrongView Client Testimonials

Extra Space Storage

PROPRIETARY AND CONFIDENTIAL | 30

“Data is everything for Extra Space. StrongView has given us the ability to pull all of our data into Message Studio, and target and segment in ways that we haven’t been able to do before.”

Jennifer StamperEmail Marketing ManagerExtra Space Storage

Page 31: StrongView Client Testimonials

"Privalia has chosen StrongView as its sole ESP for the past 5 years. During this time, the company has scaled email volumes from 300 million/year to over 5 billion/year, dramatically improving email personalization across all subscribers' devices, decreasing email creation and send times, and surpassing 98% inbox placement. Most importantly, Privalia's email channel has clearly been a huge driver of revenue and customer loyalty."

Ferran GüellCMO,Privalia

Privalia

PROPRIETARY AND CONFIDENTIAL | 31

Page 32: StrongView Client Testimonials

"Email is critical to our business, and StrongView continues to provide us unlimited capacity, useful reports and exceptional, localized customer support. Since we switched to StrongView in 2010, our sending volumes have increased nearly 300% to more than 5 billion emails annually. We are continuing to expand, and StrongView is with us every step of the way with the latest technology and services. They are a pleasure to work with, and, without StrongView, we simply could not do what we do."

Alberto PerezMarketing Manager,Privalia

Privalia

PROPRIETARY AND CONFIDENTIAL | 32

Page 33: StrongView Client Testimonials

"StrongView offers big savings for a rapidly growing company like ours, while still providing all the features and services offered by traditional email service providers. The transition to StrongView was seamless and quickly put an end to our skyrocketing email [marketing] costs – not to mention the improved support we’re receiving from their top-notch deliverability and strategic services teams."

Brad CundallCustomer Marketing Manager,Hayneedle.com

Hayneedle.com

PROPRIETARY AND CONFIDENTIAL | 33

Page 34: StrongView Client Testimonials

"By integrating StrongView’s reporting with our Oracle business intelligence system, we are able to attach email status to all customer behavior, which we’re using to build lifetime value and retention. We have much better visibility into our mailings, which enables us to react more quickly than were able to before — and that has led to greater customer relevancy, improved conversions and increased revenue."Brad CundallCustomer Marketing Manager,Hayneedle.com

Hayneedle.com

PROPRIETARY AND CONFIDENTIAL | 34

Page 35: StrongView Client Testimonials

"With the help of StrongView's email technology, we expect to drive $750,000 from our transactional email program by delivering relevant cross- and up-sell messages in our operational email."Shera ShragoSenior Manager of Interactive Marketing,FootSmart.com

FootSmart.com

PROPRIETARY AND CONFIDENTIAL | 35

Page 36: StrongView Client Testimonials

"With StrongView's Lifecycle Marketing solution, we’ll have more dynamic marketing capabilities to segment, target and test marketing messages in our event-triggered email program. By making it easy to design and automate lifecycle programs, StrongView will enable us to expand our current efforts and ultimately drive more revenue."Trish TobinCMO,Benchmark Brands (FootSmart)

FootSmart

PROPRIETARY AND CONFIDENTIAL | 36

Page 37: StrongView Client Testimonials

"With StrongView, we now have the control and data integration necessary to respond quickly to market changes with personalized messages that drive results and customer satisfaction."

Keith WatkinsCIO,Family Christian Stores

Family Christian Stores

PROPRIETARY AND CONFIDENTIAL | 37

Page 38: StrongView Client Testimonials

"Because email is such an important part of our business, we knew we needed a product that would get our emails delivered and give us complete control over our campaigns. In our business, we understand the value in using the right equipment, and StrongView has proven that out by significantly increasing our email marketing results."

Dan JarashowPresident and CEO,Campmor

Campmor

PROPRIETARY AND CONFIDENTIAL | 38

Page 39: StrongView Client Testimonials

"We chose StrongView because it increases our capacity for timely delivery to our customers and supports our needs to quickly provide accurate details to our merchants. StrongView has been a natural extension to our current systems, giving us the ability to extend our reach beyond its previous delivery limits, while still remaining compliant with best practices of delivery standards today and into the future."

David WeinrotVice President of Direct Marketing and Promotions,Shopzilla

Shopzilla

PROPRIETARY AND CONFIDENTIAL | 39

Page 40: StrongView Client Testimonials

"Our commitment to our customers requires knowledge and improvement of our email deliverability rates, which wasn't possible with our previous email system. We chose StrongView for its self-help delivery diagnostic features and Live Updates for ongoing compliance with ever-changing industry standards, regulations and best practices required for deliverability success. With StrongView, we can proactively track and ensure that our customers are quickly and reliably receiving the emails we've sent"Chris DiGiacomoSystems Manager,1-800-PetMeds

1-800-PetMeds

PROPRIETARY AND CONFIDENTIAL | 40

Page 41: StrongView Client Testimonials

Zulily

PROPRIETARY AND CONFIDENTIAL | 41

“Since switching to StrongView, we've seen a significant improvement in the consistency and deliverability of our daily sales alerts, which are a primary driver of purchases.”

Dave AtchisonVice President of Marketingzulily

Page 42: StrongView Client Testimonials

"Shoebuy’s success leverages a vibrant company culture that is extremely focused on the customer experience, and StrongView Influencer enables us to cash in on that investment with an innovative tool that makes it easy for our customers to share and easy for us to thank them for it. With StrongView Influencer, we have acquired thousands of new customers by tapping the passion of our most loyal brand advocates."

James KellerChief Marketing Officer,Shoebuy.com

Shoebuy.com

PROPRIETARY AND CONFIDENTIAL | 42

Page 43: StrongView Client Testimonials

"Social Notes allows our customers to share our merchandise in real time with their networks, which in turn helps our organic rankings!" Due Maternity uses Social Notes to help customers share their favorite maternity clothes, skin care, and baby gear with their friends and family networks."

Albert DiPadovaCEO,Due Maternity

Due Maternity

PROPRIETARY AND CONFIDENTIAL | 43

Page 44: StrongView Client Testimonials

Vente-Exclusive

PROPRIETARY AND CONFIDENTIAL | 44

“What I like the most about StrongView is by far my Account Manger. He’s always there to help me out with any questions and problems, immediately redirecting me to the right person. He is very proactive in managing the relationship.”

Mattieu UllensHead of ITVente-Exclusive

Page 45: StrongView Client Testimonials

CheapAir.com

PROPRIETARY AND CONFIDENTIAL | 45

"StrongView is really helping us to do new things with our marketing that we haven't been able to do before, mainly with regards to creating life cycle campaigns and custom experiences for our email campaigns."

Joanna FurlongMarketing Manager,CheapAir.com

Page 46: StrongView Client Testimonials

"StrongView has become an important partner for leveraging email to help grow our business and provide our customers with more helpful, timely and valued travel intelligence. StrongView On-Demand is powerful and easy to use, and we've been very impressed with the people and level of service they provide – and that's coming from a company that knows a thing or two about delivering exceptional service. With StrongView, we more easily transform customer information into relevant campaigns at every stage of the customer relationship."Gregory SamsonVP of Marketing & Business Development,CheapAir.com

CheapAir.com

PROPRIETARY AND CONFIDENTIAL | 46

Page 47: StrongView Client Testimonials

InterContinental Hotels Group

PROPRIETARY AND CONFIDENTIAL | 47

"We need to evolve because our customers are behaving and communicating in real-time, but IHG was still behaving in batch. As we progress towards a real-time marketing organization, we can now offer our guests a better end-to-end experience, ultimately building customer loyalty and retention, while also increasing customer lifetime value."Lincoln BarrettVice President of CommercialIHG (InterContinental Hotels Group)

Page 48: StrongView Client Testimonials

InterContinental Hotels Group

PROPRIETARY AND CONFIDENTIAL | 48

“In addition to providing us with real-time access to response data, StrongView’s platform offers us more integration capabilities to segment our lists based on individual customer preferences, behaviors and events."

Lincoln BarrettVice President of CommercialInterContinental Hotels Group

Page 49: StrongView Client Testimonials

"Delivering highly personalized and targeted messages that are both expected and valued by our guests is a top priority for IHG. In addition to providing us with real-time access to response data, StrongView’s platform offers us more integration capabilities to segment our lists based on individual customer preferences, behaviors and events... Using StrongView and Unica together has unlocked a lot of opportunity for us and our click-through rates have increased significantly."

Lincoln BarrettVice President of CommercialIHG (InterContinental Hotels Group)

InterContinental Hotels Group

PROPRIETARY AND CONFIDENTIAL | 49

Page 50: StrongView Client Testimonials

"Succeeding in the ultra-competitive travel industry comes down to how you serve your customers, and StrongView has enabled us to improve the customer experience with timely emails that deliver highly relevant and targeted messages. With StrongView, we have overcome the limitations of our previous outsourced solution across all the key metrics: cost, campaign performance and reliability."

Sally ChapmanDirect Marketing Manager,Flight Centre Limited

Flight Centre Limited

PROPRIETARY AND CONFIDENTIAL | 50

Page 51: StrongView Client Testimonials

Silver Legacy

PROPRIETARY AND CONFIDENTIAL | 51

“StrongView’s vision for contextual marketing is very on point. If you’re not sending relevant content to the targeted audience, it’s a waste of time and money.”

Colleen DaltonInteractive Marketing DirectorSilver Legacy

Page 52: StrongView Client Testimonials