student catalog - bppe.ca.gov

2200EASTRIDGELOOP,UNIT#1004SANJOSE,CA95122(408)531-9036

STUDENT CATALOG

DateofPublication:January1st,2018

[email protected]

PUBLISHEDJANUARY2018–DECEMBER2018

2

Welcome..................................................................................................................................................... 4Mission........................................................................................................................................................ 4Objective..................................................................................................................................................... 4StateApprovalDisclosure......................................................................................................................... 4TheSpotlight™Culture.............................................................................................................................. 4Ownership................................................................................................................................................... 5History......................................................................................................................................................... 5TheFacility.................................................................................................................................................. 5Parking........................................................................................................................................................ 6Nondiscrimination..................................................................................................................................... 6FacultyandStaff........................................................................................................................................ 6BecomingaStudent........................................................................................................................……….. 6AdmissionRequirements................................................................................................................ 6AdmissionProcedure...................................................................................................................... 6Acceptance................................................................................................................................................. 7Re-Enrollment................................................................................................................................................ 7ComparingCosmetologyPrograms......................................................................................................... 7TransferStudents....................................................................................................................................... 8FinancialAid............................................................................................................................................... 8CosmetologyCourse……….............................................................................................................. 8WhattoExpect............................................................................................................................................. 9SchoolCalendar............................................................................................................................................ 10SchoolHours................................................................................................................................................. 10Holidays........................................................................................................................................................ 10ClosureDuetoInclementWeather.............................................................................................................. 11DailySchedule............................................................................................................................................... 11ProgramStartDates...................................................................................................................................... 11SpecialEvents................................................................................................................................................ 11AcademicStandardsandPolicies.................................................................................................................. 11DressCode..................................................................................................................................................... 11AttendancePolicy.......................................................................................................................................... 12Tardiness........................................................................................................................................................12Attendance.....................................................................................................................................................12Make-upWork…………………………………............................................................................................................12GradingPolicy................................................................................................................................................ 12SatisfactoryAcademicProgressPolicy(SAP)................................................................................................ 12EvaluationPeriods......................................................................................................................................... 13StandardsforAttendance............................................................................................................................. 13MaximumTimeframe................................................................................................................................... 13StandardforGradePointAverage............................................................................................................... 13DeterminationofProgressStatus................................................................................................................ 13Warning......................................................................................................................................................... 13Probation...................................................................................................................................................... 13Re-EstablishmentofSatisfactoryAcademicProgress................................................................................... 14Interruption,CourseIncompletes,Withdrawals,orRepetitions.................................................................. 14AppealProcedure…........................................................................................................................................14TransferHours............................................................................................................................................... 14GraduationRequirements............................................................................................................................. 14


3

LeaveofAbsencePolicy.................................................................................................................................15StudentConduct............................................................................................................................................ 15Non-SmokingPolicy....................................................................................................................................... 15SafetyGuidelines........................................................................................................................................... 16Professionalism..............................................................................................................................................16DailyDuties.................................................................................................................................................... 16Eating/Drinking............................................................................................................................................ 16Telephones.................................................................................................................................................... 16ReceptionDesk.............................................................................................................................................. 16ClientServices................................................................................................................................................17Gratuities....................................................................................................................................................... 17ConfidentialityPolicy..................................................................................................................................... 17LevelsofCorrectiveAction............................................................................................................................ 17VerbalWarning.............................................................................................................................................. 17WrittenWarning............................................................................................................................................ 17Suspension..................................................................................................................................................... 17Termination....................................................................................................................................................17Incomplete.....................................................................................................................................................18StudentComplaint/GrievancePolicy............................................................................................................18PurposeofStudentGrievancePolicy.............................................................................................................18GeneralGrievance..........................................................................................................................................18AcademicGrievanceProcedure……………………………………………………………………………………………………………….. 19StudentServices.............................................................................................................................................19Housing.......................................................................................................................................................... 19StudentAdvisement.......................................................................................................................................19Library/Resources.......................................................................................................................................... 19Placement...................................................................................................................................................... 19StudentBenefits............................................................................................................................................ 20PersonalServices........................................................................................................................................... 20FamilyServices.............................................................................................................................................. 20CareerCoaching.............................................................................................................................................20PersonalandProfessionalDevelopment....................................................................................................... 20InterviewTrainingandResumeDevelopment.............................................................................................. 20CareerRepresentatives................................................................................................................................. 20DrugAbusePrevention.................................................................................................................................. 20Tuition............................................................................................................................................................20ExceedingYourContract................................................................................................................................21StudentKit,EBooks,Equipment,andSupplies.............................................................................................. 21OtherCosts.................................................................................................................................................... 21Student’sRighttoCancel–InstitutionalRefund/WithdrawalPolicy............................................................ 21ProRataRefund............................................................................................................................................. 22StudentRightofAccessandRecordRetentionPolicy................................................................................... 23ReleaseofInformationtoRegulatoryAgency............................................................................................... 23BankruptcyDisclosure................................................................................................................................... 24StudentTuitionRecoveryFundDisclosures(STRF)...................................................................................... 24ADDENDUM(A)........................................................................................................................................... 25


4

WelcomeWe’repleasedtowelcomeyoutoTONI&GUYHairdressingAcademy|TIGICreativeSchool,thefirststeptowardyournewcareerinoneofthemostexcitingindustriesimaginable.OurSpotlight™Culturehelpsusdeliveroutstandingeducationalexperiencesandthesamelegendaryexcellenceinhairdressingeducationuponwhichourcompanyhasbuiltaworldwidereputation.Wearehonoredthatyouhavechosentostartyourcareerhere,andwelookforwardtohelpingyoureachyourgoalsasaprofessionalhairdresser.

Sincerely,

BrunoA.MascoloCEOTONI&GUYUSA,LLC

MissionUseourpassionforexcellencetopreparegraduatesforemploymentinthecosmetologyindustryaswellas,createverysatisfiedandloyalgraduates,clients,andsalonownersinthecosmetologyindustrywhorecommendfamilyandfriendstoexperienceouroutstandingeducationprograms,services,andproducts.

ObjectiveTheobjectivefortheTONI&GUYHairdressingAcademy|TIGICreativeSchoolbasiccosmetologycourseistosurpassthecriterianecessaryforstudentstomeetthestateguidelinesandpassthestateexamrequiredtoobtainacosmetologylicense. The school reserves the right to modify its admissions and other policies and criteria as we determineappropriate.Ourcosmetologycourseisdesignedtoimpactstandard,aswellascurrenttheoryandpracticalapplicationsinapreciseandexcitingmannerthatwillultimatelyhavesignificanceinthesalonenvironment.

StateApprovalDisclosure

TONI&GUYHairdressingAcademy|TIGICreativeSchoolisaprivateinstitutionanditisapprovedtooperatebytheCaliforniaBureauforPrivatePostsecondaryEducation:2535CapitolOaksDrive,Suite400,Sacramento,CA.Phone:916.431.6959/Tollfree:888.370.7589.Website:www.bppe.ca.gov/Email:[email protected]

TheSpotlight™CultureTheschooliscommittedtoprovidingoutstandingeducationalexperiencesforindividualswhowanttopursuethefieldofcosmetology.Tohelpdeliverthiscommitment,wehavecreatedtheSpotlightCulture,avibrantenvironmentfocusedonourstudents.YouexperiencetheSpotlightCulturefromyourfirstpointofcontactwithus,throughgraduationandbeyond.Ourgoalistotrainyouinthetechnicalandinterpersonalskillsthatwillhelpyoureachyourpersonalandprofessionalgoals.

Duringyourtimewithus,wewillplaceyouintheSpotlight,ensuringthatweofferyouasolidfoundationforyourcareerandanoutstandingeducationalexperience.YouwillseeevidenceofourSpotlightCultureinmanyways,bigandsmallincluding:

• InstructioninTONI&GUYmethodologyandterminology• On-goinglessonsingoal-settingandpersonalandprofessionaldevelopmenttopics,includingtheinterpersonaland

non-technicalskillsrequiredforsuccessasaprofessional• Interactive,hands-onclassestaughtinasupportive,dynamicenvironment• Talented,seasonedprofessionalinstructorswithyearsofexperiencebehindthechairandintheclassroom


5

• Stateoftheartfacility• Professionalqualitytoolsinyourstudentkit• Full-coloreducationalmaterialstosupplementyourstateboardandbasiccosmetologyinstruction• ParticipationinourannualStudentCatwalkHairShowandtheTONI&GUYPhotographicAwards,bothexcellent

opportunitiestodisplayyourtalentandeducation• Ampleexperiencewithclinicfloorclientsinasupportive,coachingenvironment• Freehaircutsandreducedchemicalservicesforyouandyourimmediatefamilymemberswhileyouareenrolled• Continualenhancementstoourprogramsbasedonyourfeedback

OwnershipThisschoollocatedinSanJose,CaliforniaisownedbyPremierHairdressingEnterprises,LLC.anddoesbusinessasTONI&GUYHairdressingAcademy|TIGICreativeSchool.TheSanJose,CalifornialocationisconsideredaMaincampus.

HistoryMorethanfivedecadesago,thefirstTONI&GUYsalonopenedinsuburbanLondon.Withafocusoncontinuouseducationandadesiretoelevatetheindustry,BrunoMascoloandbrothersToni,Guy,andAnthonybuilttheTONI&GUYnameintoagloballyrespectedbrandasoutlinedintheTONI&GUYHistoryBook.In1990,thefirstTONI&GUYHairdressingAcademyopened,offeringfuturehairdressersanopportunitytostudyinanenvironmentdevotedtoqualityeducationandcutting-edgestyle.

TodaytheTONI&GUYnetworkincludessalonsandacademiesstretchingfromMassachusettstoCalifornia,fromWashingtonStatetoFlorida.Welookforwardtowelcomingnewstudentsintoourfamilyaswecontinuetogrowandenhanceourprogramswhileconstantlyhonoringourlegacyandhistoryofexcellenceandpassionforthisexcitingindustry.

TheFacilityWelcometoTONI&GUYHairdressingAcademy|TIGICreativeSchoollocatedinSanJose,CA,insidetheEastridgeCenteralsoknownasEastridgeMall.Allinstructionwilltakeplaceat2200EastridgeLoop,Unit#1004,SanJose,CA95122.EastridgeCenterisashoppingdestinationthatfeaturesoveronemillionsquarefeetofexcitingshopping,diningandentertainmentoptions.Italsofeaturesatwo-levelcenterwithstreetscapeandapedestrianlifestylecenter.LocatednearHighway101,I-280andI-680witheasyaccessfromCapitolExpressway.TheprimarytradeareaincludestwoofSanJose’smostaffluentcommunities,SilverCreekandEvergreen.TheEastridgeTransitCenteristhesecond-busiesttransitlocationinSiliconValley.AnewLightRailextensionprojectisunderwayfortheEastridgeTransitCenter.

Thefacilityoccupiesapproximately8,400squarefeetofeducationalspacethatisdesignedtooptimizestudentlearning.Thespacecontainsthreeseparateeducationalclassrooms,threemultipurposeareas,andtheoryareasaswellasalargeclinicfloorfeaturingpowderedstainlesssteelmobilestationsandfixtures,EleganzaCrystalStone2.0glassfloorsthatisstainresistantandhaszeroporosity,glasswallsandsoundsystemsthroughouttheschool.Inaddition,thereareninelargeflatscreentelevisionsnetworkedwithAppleTVinclassrooms,labstovieweducationalvideosandeachstudentisprovidedwiththeirownmobilestationandlockabletrolley/locker.OurclinicflooralsohostsspecialeventsincludingAdvancedEducationHairdressingCoursesofferedtolicensedstylistsfromallovertheworld.

Theschoolclinicfloorlooksandrunslikearealsalon,givingyouasalon-likeexperience.Theclinicandshampooareasincludesdispensariesforshampoos,conditioners,stylingproducts,haircolors,anddevelopers.Youwillalsohavetheopportunitytolearnvaluableretailskillsinourexpansivesalon-likeretaillobbyarea,featuringafulllineofTIGIhaircareproducts.Foryourcomfort,weprovideonespaciousstudentbreakroomequippedwithtwolargerefrigerators,microwaves,dishwares,andadishwasher.Thefacilityalsooffersmen’sandwomen’srestrooms,


6

includingtwowheelchairaccessiblerestrooms,forstudent,staff,andclientuse.Theschoolishandicappedequipped(wheelchairaccess).

ParkingTheEastridgeCenteroffersabundantfreeparkingsurroundingallmallbuildingentrances.

NondiscriminationTONI&GUYHairdressingAcademy|TIGICreativeSchool,initsadmission,instruction,andgraduationpoliciesandpractices,doesnotdiscriminateonthebasisofsex,race,religion,age,ethnicorigin,color,disability,sexualorientation,orancestry.Theschooldoesnotallowortoleratediscriminationofanykind,bullying,harassment,orhazingofanysort.Ifanystudentorteammemberexperiencesorwitnessesanyonebeingbullied,harassed,orhazedinanyway,heorsheisrequiredtoreportthemattertotheschool’sAcademyDirectorinpersonorbycalling(408)531-9036immediatelysoappropriateactioncanbetaken.

FacultyandStaffTheschool’sinstructorsaretalented,seasonedhairdressingprofessionalswithremarkableexperience.Wechooseinstructorswholovetheprofessionandwanttohelpuscontinuetoraisethestandardsoftheindustry.Allofourteammembersarededicatedtoprovidingoutstandingeducationalexperiencestoeverystudent.TheschooladministratorincludesmemberswhoplayanintegralroleintheSpotlightExperienceforourstudents,includingthefollowing:

AcademyDirector FrancisChauPolicyDirector DalenaHoangAdmissionsDirector KathyHoangEducationDirector EvanReguaAlistoffaculty,staffandtheirqualificationsisattachedtothiscatalogasAddendumA.

BecomingaStudentAprintedschoolcatalogisprovidedattheschooltoprospectivestudentsortothegeneralpublicwhenrequested.

AdmissionRequirementsTONI&GUYHairdressingAcademy|TIGICreativeSchooladmitsasregularstudentsthosewhoarehighschoolgraduates,holdersofhighschoolgraduationequivalencycertificates.Theschooldoesnotacceptabilitytobenefit(ATB)studentsatthistime.

AdmissionProcedure1.)CompleteaPotentialStudentQuestionnaireatthefrontdesk&TourtheFacility:Thisprocessallowsyoutounderstandourexpectationsofourstudentsandhelpsyoubetterunderstandourprogram.

2.)PersonalInterview:Applicantmustcompleteapersonalinterviewwiththeadmission’steampriortoregistration.

3.)SubmitanApplicationFee:Actionwillnotbetakenonadmissionoranystudentloanapplicationuntilanapplicationfeeof$100.00isreceived.Pleasesubmitthefeeintheformofacreditcard,check,cash,moneyorder,orcashier’scheckpayabletoTONI&GUYHairdressingAcademy|TIGICreativeSchool.Thisfeeisnotincludedinthecostoftuition.

4.)ProvideVerificationDocuments:

a.Identification(provideonlyone):Copiesofadriver’slicense,apassport,agovernment-issuedidentification,orabirthcertificatearerequired.


7

b.Education(provideonlyone):Copiesofastandardhighschooldiploma,highschooltranscripts,anacademictranscriptofastudentwhohassuccessfullycompletedatleastatwo-yearprogramthatisacceptableforfullcredittowardsabachelor’sdegreeorhighschoolequivalencydiplomaorofficialhighschoolequivalencydiplomatestscores,aGED.

Pleasenotethatamodifiedhighschooldiploma,acertificateofcompletion,oracertificateofattainmentisnotacceptedforouradmissionsrequirements.Theyarenotconsideredequivalenttoastandardhighschooldiploma.Wearerequiredtoverifythatyourproofofeducationisfromavalidhighschoolorhighschoolequivalencyprogram.Ifwedeterminethatyourdiplomaorhighschoolequivalencydiplomaisnotvalid,youwillbedeniedadmissiontotheschool.

Ifthehighschooldiplomaisfromaforeignschool(anyinstitutionoutsideoftheU.S.),thestudentwillneedtoobtaintheservicesofaforeigncredentialevaluationservicetoevaluatetheirhighschooldiplomaortranscriptforthecredentialawardedandtheU.S.equivalency.Thediplomamustbeevaluatedandtranslated.ThecontactinformationfortheorganizationthatyoumaycontactforthisserviceisSpanTranEducationalServicesandtheirwebsiteishttp://en.spantran-edu.com/.Pleasechecktheirwebsiteforfurtherinformationoncost.Thestudentmayalsouseanotheroutsideagencyfortheforeigncredentialevaluation.Thestudentshouldunderstandthatheorsheisresponsiblefortheevaluationfeeandthetranslationfee,eveniftheirdiplomaisnotsufficientordoesnotmeetU.S.equivalency.TheschooldoesnotofferanyVisaservicesorsponsorstudentsandwillnotvouchforastudent’slegalstatusintheUnitedStates.

Theschool’scoursesaretaughtinEnglish;thisschooldoesnotofferESLinstruction.

Prospectivestudentsarerequiredtovisitthephysicalfacilitiesoftheschooltodiscusspersonal,educationalandoccupationalplanswithschoolpersonnelbeforeenrolling,attendingclassorsigningenrollmentagreements.Asaprospectivestudent,youareencouragedtoreviewthiscatalogpriortosigninganenrollmentagreement.YouarealsoencouragedtoreviewtheSchoolPerformanceFactSheet,whichmustbeprovidedtoyoupriortosigninganenrollmentagreement.

AcceptanceAfteraprospecthascompletedtheenrollmentapplicationprocess,theenrollmentteamanddirectorreviewseachapplicantandhisorherrequiredadmissionsmaterialstodetermineacceptance.Upontheacceptancedecisionfromtheenrollmentteamanddirector,anenrollmentdatewillbedetermined.Note:Allapplicantsmustgothroughtheentireenrollmentapplicationprocesswhichincludesre-enrollmentstudents(withdrawals)andtransferstudents.

Re-EnrollmentIfyouwithdrawfromtheschoolingoodstandingandwishtoreturn,youshallcontacttheAdmissionsDirector.Re-enrollmentsarereviewedonacasebycasebasisandaresubjecttoavailability.Ifyouareacceptedforre-enrollment,youmustsignanewcontractifthetuitionhasincreasedfromtheexistingcontractandpayorfinancethetuitiondifferenceorsignanaddendumtotheexistingcontractifthereisnotuitionincrease,payanonrefundablere-enrollmentfeeof$100.00,andsettlealloutstandingtuitionbalances.Thenewcontractoraddendumwillreflectthenewcontractenddate.Studentswhoareapprovedtore-enrollwillre-enterinthesameprogressstatusaswhentheyleft,includinggradepointaverage,andattendancerate.Astudentwhoreceivesagradeofincompleteandwhoisapprovedtore-enrollintheprogrammaycompletetheincompletesubjects.Asincompletesubjectsarecompleted,thegradepointaveragewillimprove.

ComparingCosmetologyProgramsTONI&GUYHairdressingAcademy|TIGICreativeSchooliscurrentlynotaccreditedbyanaccreditingagencyrecognizedbytheUnitedStatesDepartmentofEducation.TheschoolisacandidateforaccreditationwiththeNationalAccreditingCommissionofCareerArts&Sciences(NACCAS).


8

Personsseekingtoresolveproblemsorpresentcomplaintsshouldfirstcontacttheimmediateinstructorincharge.RequestsforfurtheractionmaybemadetotheAcademyDirector.

AnyquestionsastudentmayhaveregardingthiscatalogthathavenotbeensatisfactorilyansweredbytheinstitutionmaybedirectedtotheBureauforPrivatePostsecondaryEducationat2535CapitolOaksDrive,Suite400,Sacramento,CA95833,www.bppe.ca.gov,toll-freenumber(888)370-7589orbyfax(916)263–1897.

TransferStudents

NOTICECONCERNINGTRANSFERABILITYOFCREDITSANDCREDENTIALSEARNEDATOURINSTITUTION

ThetransferabilityofcreditsyouearnatTONI&GUYHairdressingAcademy|TIGICreativeSchoolisatthecompletediscretionofaninstitutiontowhichyoumayseektotransfer.AcceptanceofthediplomayouearninCosmetologyisalsoatthecompletediscretionoftheinstitutiontowhichyoumayseektotransfer.Ifthediplomathatyouearnatthisinstitutionarenotacceptedattheinstitutiontowhichyouseektotransfer,youmayberequiredtorepeatsomeorallofyourcourseworkatthatinstitution.Forthisreasonyoushouldmakecertainthatyourattendanceatthisinstitutionwillmeetyoureducationalgoals.ThismayincludecontactinganinstitutiontowhichyoumayseektotransferafterattendingTONI&GUYHairdressingAcademy|TIGICreativeSchooltodetermineifyourdiplomawilltransfer.

Theschoolmayacceptupto320transferhoursfromothercosmetologyinstitutionsonacase-by-casebasiswiththeapprovaloftheAcademyDirector.AlltransferhoursmustbesubmittedatthetimeofenrollmentandaTransferHoursFormmustbecompletedandauthorizedbytheAcademyDirectoruponsigningthisenrollmentagreement.Thestudentisstillrequiredtopayfulltuitionregardlessofanytransferhoursaccepted.

Eachcourseofstudyofferedbytheschoolisconsideredtobeasinglecourse;therefore,studentswithanoutstandingbalanceontheirtuitionaccountwillnotbeabletoreceivetheirtranscriptsuntiltheaccountispaidinfull.

FinancialAidCurrently,theschooldoesnotparticipateinfederalorstatefinancialaidprograms.Weoffervariousalternativeloanstohelpyoumeeteducationalcosts.Ifyouneedmoreinformationregardingtheseprogramsorhavequestionsaboutfinancialaid,pleasecontacttheAdmissionsDirector.

Ifastudentobtainsaloantopayforaneducationalprogram,thestudentwillhavetorepaythefullamountoftheloanplusinterest,lesstheamountofanyrefund,andthat,ifthestudentreceivesfederalstudentfinancialaidfunds,thestudentisentitledtoarefundofthemoneysnotpaidfromfederalfinancialaidfunds.

CosmetologyCourse–1600ClockHours(53.33weeks/13.33months/30hoursperweek)TONI&GUYHairdressingAcademy|TIGICreativeSchooloffersacosmetologyprogramtoindividualsseekinglicensureashairdressers.Ourprogramproducesqualifiedhairdressersinvestedintheconceptofhairfashion.TheCosmetologycourseintroducesandguidesbeginningstudentsintheareasofmodernhaircutting,coloring,andhairdressing.OurprogramteachesthesetechniquestohelpyoumeetthelevelofproficiencyincosmetologyrequiredbytheState.Theprogramisdesignedtohelpprepareyoutoobtaintheknowledgeandskillsneededforanentrylevelpositioninthecosmetologyfield.

Ourprogramisdividedintofivelevels.Eachlevelconsistsofatleastonesection.Somelevelsmayhavetwoorthreesections;eachsectionlastsonemonth.Youwillbegintheprogramasafreshman.Afteramonthoffreshmantraining,youprogresstothesophomorelevel.Duringthefreshmanandsophomorelevels(FundamentalsOneandTwo),theoryandpracticalsessionsentailallaspectsofcosmetology,aswellasclassichaircuttingandcoloringrequiredbytheschool.Thefreshmanandsophomorelevelsfocusontheoryandpracticeonmannequinsandmodels.Aftersuccessfulcompletionofthiscomponent,youadvancetothejunior,senior,andgraduatingseniorlevelswhereyoureceiveanemphasisonpracticalapplicationswithclients.Graduatingseniorsalsocompletestateboardapplicationstoprepare


9

forthemockstateboardexam,whichincludeswrittenandpracticalportions.Youwillstartuponcompletionofapproximately1,200hours.

CourseFormatThecurriculumforstudentsenrolledinacosmetologycourseshallconsistof1,600clockhoursoftheory,technicalinstructionandpracticaloperationsasmandatedbytheState.Theoryandtechnicalinstructionmeansinstructiongivenbydemonstration,lecture,classroomparticipation,andexamination.Practicaloperationshallmeanactualperformancebythestudentofacompleteserviceonanotherpersonormannequin.

CourseLevels§ Freshman§ Sophomore§ JuniorA§ JuniorB§ JuniorC§ SeniorA§ SeniorB§ GraduatingSeniorA§ GraduatingSeniorB§ GraduatingSeniorC

Teaching/InstructionMethodsUsedThecosmetologycourseistaughtusingthefollowingmethods:discussion,Q&A,demonstration,groupstudy/groupprojects,interactivelecture,student/grouppresentations,educationalgames,lab,salonactivities,andhandsonlessons.

WhattoExpectWewillcoverthefollowingtopicsineachareaofthecurriculum:

CourseContents:

Thecurriculumforthecosmetologycourseconsistof1600clockhoursoftheory,technicalinstructionandpracticaloperationscoveringallpracticesconstitutingtheartofcosmetologypursuanttosection7316oftheBarberingandCosmetologyAct.Suchtechnicalinstructionandpracticaloperationsshallinclude:

TheoryHours PracticalOperations

Hairstyling……………………………………………………....................... 65 200

WetHairstyling……………………………………………………. 40PermanentWavingandChemicalStraightening……………….. 40 105HairColoringandBleaching……………………………………………….60 50Haircutting……………………………………………………………………….. 20 80LawsandRegulations……………………………………..………………… 20 0HealthandSafetyConsiderations……………………….…………….. 45 0DisinfectionandSanitation……………………………………………….. 20 30AnatomyandPhysiology………………………………………………….. 15 0Manual,ElectricalandChemicalFacials…………………………… 25 40EyebrowBeatificationandMake-up…………………………………. 25 30ManicuringandPedicuring……………………………………………….. 10 25ArtificialNailsandWraps…………………………………………………. 25 120AdditionalHours……………………………………………………………… 510TOTAL..............................................................1600hours*Onehourisequaltosixty(60)minutes


10

1. Theboardrecommendsthatschoolsprovidetrainingintheareaofcommunicationskillsthatincludesprofessionalethics,salesmanship,decorum,recordkeeping,andclientservicerecordcards.

2. Nocreditofanytypeshallbegivenfortimespentinlaunderingtowelsorinwashingorscrubbingfloors,walls,woodwork,toilets,orwindows.

Allstudentsshallhavecompletedthespecifiedminimumrequiredhoursandoperationsuponcompletionofthesixteenhundred(1600)hourcourse.Whenwarranted,additionalhoursmaybeutilizedtocorrectindividualstudentdeficiencies.

EducationalGoalsPerformanceObjective

§ AcquireknowledgeoflawsandrulesregulatingtheestablishedCalifornia’scosmetologypractices.§ Acquiretheknowledgeofsanitationandsterilizationasrelatedtoallphasesofhair,skin,andnails.§ Acquireknowledgeofgeneraltheoryrelativetocosmetologyincludinganatomy,physiology,chemistry,and

theory.§ Acquirebusinessmanagementtechniquescommontocosmetology.

SkillstoBeDevelopeda. Learntheproperuseofimplementsrelativetoallcosmetologyservices.b. Acquiretheknowledgeofanalyzingthescalp,face,andhandsbeforeallservicesaredone,todetermineany

disorders.c. Learntheproceduresandterminologyusedinperformingallcosmetologyservices.d. Learntheapplicationofdaytimeandeveningmake-up.e. Learntheproperprocedureofmanicuringtoincludewaterandoilmanicureandpedicure.f. Learntheapplicationofbrush-onnails,nailwraps,andnailtips.g. Learntheapplicationoffacials.

AttitudesandAppreciationstobedeveloped§ Beabletoappreciategoodworkmanshipcommontocosmetology.§ Possessapositiveattitudetowardsthepublicandfellowworkers.§ Appreciatehonestyandintegrity.§ Haveimprovedpersonalityindealingwithpatronsandcolleagues.

SchoolCalendar

SchoolHoursInordertoexcelinthecosmetologyprogram,youwillneedtoattendallscheduledclasses.Attendanceismandatoryforallstudents.ClasshoursareTuesdaythroughThursday,9:00a.m.–7:30p.m.andtheoryclassrunsTuesdaythroughThursdayat9:00a.m.

Therequiredarrivaltimeis8:45a.m.,inordertobepreparedforclassby9:00a.m.Youareconsideredtardyat9:01a.m.Theschooladministrationmayadjustprogramhoursanddaystoallowforholidaysorothereventswarrantingscheduleadjustment.Studentsshallbeinformedofanyscheduleadjustmentsbywrittennoticepriortoanychanges.

HolidaysTheschoolobservesthefollowingholidays:

• SummerBreak(July3rd,2018thruJuly5th,2018)• ThanksgivingBreak(November20th,2018thruNovember22nd,2018)• WinterBreak(December25th,2018thruJanuary3rd,2019)

Theschooladministrationwillannounce,inadvance,anychangesinthescheduleforholidaybreaks


11

ClosureDuetoInclementWeatherTheacademyfollowstheinclementweatherclosingsannouncedforthelocalIndependentSchoolDistrict.Theacademywillcloseanytimethedistrictclosesduetobadweather.Studentsshouldalwaysusegoodjudgmentwhentravelingininclementweather.

DailySchedule8:30–8:45a.m. Prepareforclassbeforeyouclockin.Showupinprofessionaldresswithproperuniform.

Applymake-upbeforearrivingatschoolandbesurethatyourhairisgroomed.

8:45–9:00a.m. Clockinandbeseatedinthedesignatedroom.Rollcallbeginsat8:55a.m.Theoryclassbeginspromptlyat9:00a.m.Youwillbeconsideredtardyat9:01a.m.

11:00a.m. Juniorandseniorstudentsgodirectlytotheirstationsontheclinicfloorandbegintheirassignments.

LUNCHBREAK Everystudentisrequiredtotakea30minutelunchbreak,asscheduledbytheacademyadministration.Ifyouareservicingaclientpastyourregularlunchtime,youarerequiredtonotifyyourinstructorandthefrontdesktorescheduleyourlunchbreak.

7:00–7:30p.m. Sanitizeandcleanyourstation.Completeyourassigneddailydutiestohelpkeeptheschoolcleanandwell-maintainedpriortoleaving.Allstudentsmustclockoutby7:30p.m.unlessservicingaclient.

ProgramStartDatesAnewCosmetologycoursebeginsthefirstTuesdayofeachmonth.Theschoolreservestherighttoaddordeleteanycoursedatesinacalendaryear.Priortobeginningclass,youwillberequiredtosignanenrollmentcontractandattendamandatoryNewStudentOrientation.

SpecialEventsEachyear,studentsmayparticipateinourStudentCatwalkHairShow.Thisspecialeventrequiresmanyhoursofpreparation.Youmayreceivefieldtriphoursforyourparticipationonlyifyoumeetthefollowingrequirements:

a) Participationthroughouttheeventb) Attendancethedaybeforetheeventc) Attendancethedayaftertheevent

OtherspecialeventssuchastheTONI&GUYPhotographicAwardsrequireyoutomeetthesameconditionsinordertoearnfieldtriphours.

AcademicStandardsandPolicies

DressCodeTheschool’sdresscodehelpsussetastandardofexcellenceforourstudentsandgivesourclinicflooradegreeofprofessionalismthatappealstoourclinicfloorclients.Whenselectingyourschoolwardrobe,rememberthatyouroutfitshouldalwaysconveyasenseofprofessionalism.Thewardrobeitemsyouchoosemustalwaysmeetthefollowingdresscodeguidelines:

• TuesdaythroughThursdayallblackoutfitisrequired• Allclothingmustbeplain:nopatterns,logos,emblems,stripes,plaids,orwritingmayappearontheclothing,

otherthanaTONI&GUYemblem.• Youmaywearanapprovedapronoveryourclothingatalltimesontheclinicfloor.• Shoesmaybeanycolorbutmusthaveaclosedtoeandclosedheel.Sandalsandclogsarenotpermitted.Wear

comfortableshoesasyouwillbeonyourfeetallday.• Socks,pantyhose,leggings,tights,or“booties”mustbewornatalltimes.Leggings,tights,andhosemustbein

blackdresscode.• Armpitsandchestmustbecoveredatalltimes.


12

• Slippers,houseshoes,sweatpants,lowcutblouses,tanktops,shorts,lingerie,see-throughfabrics,andbarefeetarenotpermitted.

• Ifyouchoosetowearskirtswithahemlineabovetheknee,youmustwearsolidleggingsunderneath.• Hatsandsunglassesmaynotbewornintheacademy.• AnystudentwhoreturnstopracticefortheStateBoardmustbeinproperdresscodeforthatday.

AttendancePolicy

TardinessYouareexpectedtoclockineachdayby8:45a.m.Youaretardyat9:01a.m.Theorybeginseachmorning,TuesdaythroughThursdayat9:00a.m.Yourattendanceattheoryisastaterequirement.TheAcademyDirectormaytakecorrectiveactiontowardsanystudentwhoistardyorabsenttwo(2)ormoretimeswithinamonth.Attendingclassontimeasscheduledhelpsyoudemonstrateyourcommitmenttotheprogramandkeepsyouingoodstandingattheschool.

AttendanceTheschoolrecordsattendanceinclockhoursandgivesappropriateattendancecreditforallhoursattended.Theschooldoesnotaddordeductattendancehoursasapenalty.Attendanceiscalculatedusingamanualtimeclockanddoesnotroundhours.Inordertoensureproperclockhoursarecredited,fulltimestudentsarerequiredtoclockin/outfour(4)timesperday:whentheyarrivetoschool,whentheyleaveforlunch,whentheyreturnfromlunch,andwhentheyleaveattheendoftheday.Ifastudentfailstoclockinoroutfortheirscheduleonthestudenttimeclock,thestudentwillnotreceivehours.Ifthestudentwishestodisputeanyhourstheyfeelearned,thestudentmustprovidedocumentationtoverifyattendanceonthemissingtimeform.

Make-UpWorkAbsencesarenotexcusedforanyreason.Theschoolwillhoweverallowforstudentstotakemake-uptestsuptothreetimesonlyifthefollowingrequirementsaremet:

• Allmake-uptestsmustbescheduledwithaninstructor.Itistheresponsibilityofthestudenttoschedulethemake-uptest.

• 1stmake-uptestwillbeadministeredwiththehighestgradeawardedbeing90%.• 2ndmake-uptestwillbeadministeredwiththehighestgradeawardedbeing85%.

• 3rdmake-uptestwillbeadministeredwiththehighestgradeawardedbeing80%.

GradingPolicyTheschoolgivesgradesforwrittenwork,exams,andthemockstateboardexam,weightedevenly.Examinationsaregiveninallsubjects.Studentsmustreceiveacumulativegradeof80%orhigheronallwrittenworkandexamstomaintainSatisfactoryAcademicProgress(SAP).Weusethefollowinggradingscaletoevaluateperformance:

94%-100% ExcellentPerformance87%-93% VeryGoodPerformance80%-86% SatisfactoryPerformance79%andbelow UnsatisfactoryPerformance

SatisfactoryAcademicProgressPolicy(SAP)TheschoolgenerallyrequiresahigherstandardofattendanceandGPAthantheStateortheDepartmentofEducation.Asastudent,youmustmeetconsistentandreasonablestandardsofsatisfactoryacademicprogress,includingagradepointstandardandanattendancestandard.Thispolicyappliestoallstudentsenrolledinourdiplomaprogramandisevaluatedinactualhours.

Itisprintedinthecatalogtoensurethatallstudentsreceiveacopypriortoenrollment.


13

EvaluationPeriodsFormal Satisfactory Academic Progress evaluations in both attendance and academics will occur when cosmetologystudentsreach400,800,1200,and1600actualhours.Thefirstevaluationwilloccurnolaterthanthemidpointoftheacademicyear.

TransferStudents-Midpointofthecontractedhoursortheestablishedevaluationperiods,whichevercomesfirst.

Evaluations will determine if the student has met the minimum requirements for satisfactory academic progress.Satisfactory Academic progress evaluation records are reviewed and signed by the student and maintained in thestudentfile.

StandardforAttendanceStudents are required to attend a cumulative attendance of 80% or higher of their scheduled hours in order to beconsideredmaintainingSatisfactoryAcademicProgress.Evaluationsareconductedattheendofeachevaluationperiodto determine if the student hasmet theminimum requirements. If the student falls below the 80% at the time ofevaluationthestudentwillbeplacedonaSAPwarning.AttheendoftheSAPwarningifthestudenthasfailedtoreachthe 80% attendance rate the student may be terminated from the program. However, if the student has madesignificantadvancementtomeettheattendancestandardof80%andtheAcademyDirectorcanreasonablydeterminethatthe80%attendancestandardcanbeachieved,thestudentmaythenbeplacedonaprobationstatusafteraprevailupon appeal by the student has been approved allowing the student to continue in the program until the nextevaluationperiod.

MaximumTimeFrameStudentsmustcompletetheeducationalprogramwithinthemaximumtimeframe,whichdoesnotexceed125%ofthecourselength(66.66weeks)andisbasedonattendingatleast80%ofthescheduledhours.

Studentswhohavenotcompletedthecoursewithinthemaximumtimeframemaycontinueasastudentattheschoolonacashpaybasisandaresubjecttoavailability.

StandardforGradePointAverageStudents must maintain a cumulative grade point average of 80% or higher in order to be considered maintainingSatisfactory Academic Progress. Evaluations are conducted at the end of each evaluation period to determine if thestudenthasmettheminimumrequirements. Ifthestudentfallsbelowthe80%atthetimeofevaluationthestudentwillbeplacedonaSAPwarning.AttheendoftheSAPwarningifthestudenthasfailedtoreachan80%gradepointaveragethestudentmaybeterminatedfromtheprogram.However,ifthestudenthasmadesignificantadvancementtomeet thegradepointaveragestandardof80%and theAcademyDirectorcan reasonablydetermine that the80%gradepointaveragecanbeachieved,thestudentmaythenbeplacedonaprobationstatusafteraprevailuponappealbythestudenthasbeenapprovedallowingthestudenttocontinueintheprogramuntilthenextevaluationperiod.

DeterminationOfProgressStatusStudentsmeetingtheminimumrequirementsforacademicsandattendanceattheevaluationpointareconsideredtobemaking Satisfactory Academic Progress until the next scheduled evaluation. A studentwho does not achieve theminimumstandardsisnolongereligibleforTitleIV,HEAprogramfunds,ifapplicable,unlessthestudentisonwarningorhasprevaileduponappealofthedeterminationthathasresultedinthestatusofprobation.Theinstitutionwillnotifystudentsofanyevaluationthatimpactsthestudent’seligibilityforfinancialaid,ifapplicable.

WarningStudents who fail tomeetminimum requirements for attendance or academic progress are placed onwarning andconsideredtobemakingSatisfactoryAcademicProgresswhileduringthewarningperiod.Thestudentwillbeadvisedinwriting on the actions required to attain SatisfactoryAcademic Progress by the next evaluation. If at the endof thewarning period, the student has still notmet both the attendance and academic requirements, the studentmay beterminatedfromtheprogramorplacedonprobation.

ProbationStudentswhofailtomeetminimumrequirementsforattendanceoracademicprogressafterthewarningperiodmaybeplacedonprobationandconsideredtobemakingSatisfactoryAcademicProgresswhileduringtheprobationaryperiod,


14

ifthestudentappealsthedecision,andprevailsuponappeal.Additionally,onlystudentswhohavetheabilitytomeettheSatisfactoryAcademicProgressPolicystandardsbytheendoftheevaluationperiodmaybeplacedonprobation.The student will be advised in writing of the actions required to attain Satisfactory Academic Progress by the nextevaluation period. If at the end of the probationary period, the student has still notmet both the attendance andacademic requirements required for Satisfactory Academic Progress, the studentwill be determined as NOTmakingSatisfactoryAcademicProgressandthestudentwillbeterminatedfromtheprogram.

Re-EstablishmentOfSatisfactoryAcademicProgressStudentsmayre-establishSatisfactoryAcademicProgressbymeetingminimumattendanceandacademicrequirementsbytheendofthewarningorprobationperiod.

Interruptions,CourseIncompletes,Withdrawals,orRepetitionsIfenrollmentistemporarilyinterruptedforaLeaveofAbsence,thestudentwillreturntoschoolinthesameprogressstatus as prior to the leave of absence. Hours elapsed during a leave of absencewill extend the student’s contractperiodandmaximumtimeframebythesamenumberofdaystakenintheleaveofabsenceandwillnotbeincludedinthestudent'scumulativeattendancepercentagecalculation.Studentswhowithdrawpriortocompletionofthecourseand wish to re-enroll will return in the same Satisfactory Academic Progress status as at the time of withdrawal.Repetitionsdonotapplytotheschool.

AppealProcedureIfastudentisdeterminedtonotbemakingSatisfactoryAcademicProgress,thestudentmayappealthedetermination.Reasons for which studentsmay appeal a negative progress determination include death of a relative, an injury orillnessof the student,oranyotherallowable specialormitigating circumstance. The studentmust submitawrittenappeal to the school on the designated form describing why they failed to meet Satisfactory Academic Progressstandards, along with supporting documentation of the reasons why the determination should be reversed. Thisinformationshouldincludewhathaschangedaboutthestudent’ssituationthatwillallowthemtoachieveSatisfactoryAcademicProgressbythenextevaluationperiod.Appealdocumentswillbereviewedandadecisionwillbemadeandreportedtothestudentwithin30calendardays.Theappealanddecisiondocumentswillberetainedinthestudentfile.Ifthestudentprevailsuponappeal,theSatisfactoryAcademicProgressdeterminationwillbereversed.

TransferHoursWith regard to Satisfactory Academic Progress, a student’s transfer hours will be counted as actual hours for thepurposeofdeterminingwhentheallowablemaximumtimeframehasbeenexhausted.

GraduationRequirementsTheschoolhassetminimumstandardsforcompletionoftheprogram.Inordertograduateyoumustmeetthefollowingrequirements:

1. Satisfyallstaterequirements,consistingof:a. Completionofrequirednumberofclockhoursoftrainingb. Completionofexamsandcourserequirements

2. Fulfilltheoryandpracticaloperationsrequiredbythestate.3. ComplywithallpoliciesintheCatalog.4. Maintainacumulative80%orhighergradepointaveragethroughouttheprogram.5. Maintainacumulative80%orhigherattendanceratethroughouttheprogram.6. Payalltuitioncostormakesatisfactoryarrangementsforpaymentofallmoniesowedtotheschool.7. CompletetheGraduationChecklist:Obtainthenecessarystaff/facultymembersignatures,andfilethe

checklistwiththeSchoolAdministration.8. Turninallkeysandschoolproperty.Youwillbechargeda$15.00feeforeachkeythatisnotreturnedtothe

school.Thischargemustbepaidpriortoreceivingyourdiploma.Uponyoursatisfactionoftheabovecriteria,wewillissueadiplomatoyouandyouwillberecognizedasagraduateoftheschool.WewillreportyourgraduationtotheCaliforniaStateBoardofBarberingandCosmetology.YoucanthencontactCaliforniaStateBoardofBarberingandCosmetologytorequestastateboardexamdate.


15

Onceyousuccessfullycompletethecourse,passthestateboardexam,andreceivealicensefromthestate,youarequalifiedtobecomeacosmetologist.

LeaveofAbsencePolicyALeaveofAbsence(LOA)isatemporaryinterruptioninastudent’sprogramofstudy.LOAreferstothespecifictimeperiodduringaprogramwhenastudentisnotinattendance.

InordertobeplacedonaLeaveofAbsence,thestudentmust:

1. Completeandsigntheschool’sLeaveofAbsenceRequestForminadvanceandsubmitanexactdateofreturntotheschool.

2. MuststatethereasonfortheLeaveofAbsence(LOA)request.3. MustbeapprovedbytheAcademyDirector.ApprovalofaLOAisnotguaranteed.4. MustbeinSatisfactoryProgressforbothcumulativeattendanceandgradepointaverageat80%orhigher5. Leavesmustbeaminimumoffive(5)calendardaysandamaximumofsixty(60)calendardaysandmustnot

exceedatotalof180daysina12-monthperiod.ThepolicyrequiresastudenttoapplyinadvanceforanLOAunlessunforeseencircumstancespreventthestudentfromdoingso.Forexample,ifastudentwereinjuredinacaraccidentandneededafewweekstorecoverbeforereturningtotheschool,thestudentwouldnothavebeenabletorequesttheLOAinadvance.TheschoolmaygrantaLOAtoastudentwhodidnotprovidetherequestpriortotheLOAduetounforeseencircumstances,iftheschooldocumentsthereasonforitsdecisionandcollectstherequestfromthestudentatalaterdate.Inthisexample,thebeginningdateoftheapprovedLOAwouldbedeterminedbytheschooltobethefirstdatethestudentwasunabletoattendtheschoolbecauseoftheaccident.Theschoolwillextendthestudent’scontractperiodandmaximumtimeframebythesamenumberofdaystakenintheLOA.Changestothecontractperiodontheenrollmentagreementmustbeinitialedbyallpartiesoranaddendummustbesignedanddatedbyallparties.Studentsmaynotarbitrarilydecideto“take”aleaveofabsence.TheschoolmaynotassessthestudentanyadditionalschoolchargesasaresultoftheLOA.IfthestudentfailstoreturnorcontacttheAcademyDirectoronthedocumentedreturndate,thestudentwillbeconsideredtohavewithdrawnfromschoolasofthelastdayofattendance.Inordertograntaleaveofabsencetheremustbetheexpectationthatthestudentwillbereturningtoschool.AstudentwhoisgrantedaLOAthatmeetsthesecriteriaisnotconsideredtohavewithdrawnandnorefundcalculationisrequiredatthattime.

StudentConductWewantallofourstudentstobesuccessfulandtohaveanoutstandingeducationalexperience.Tomeetthesegoals,wehaveestablishedasetofguidelinesforstudentconduct.Failuretoabidebytheseguidelinescouldcausedisruptiontothelearningenvironmentornegativelyimpacttheeducationalexperienceforyouandotherstudents.ProperstudentconductkeepsouruniqueSpotlightCulturestrongandhelpsyoubuildafoundationforsuccess.Theschoolcomplieswithalllocal,state,andfederallawsthatapply.Wemaytakecorrectiveactionagainststudentswhoviolatethepolicieslistedwithinthiscatalog,whointerferewithanotherstudent’swork,orwhoexhibitdisruptivebehavior.

Non-SmokingPolicyWeprovideasmoke-freeenvironmentforallstudents,staff,andclients.Studentsmaynotcongregateorloiterinfrontoftheschoolorinfrontofornearsurroundingbusinessesatanytime.


16

SafetyGuidelinesInanefforttoprovideasafeenvironmentforallofourstudentsandstaff,wehaveestablishedthefollowingsafetyguidelines:

• Walkthroughtheschoolatalltimes.Runningcanleadtoslipsandfalls.• Keepaislesandworkareasfreefromclutterandobstruction.• Seekassistancefromanotherpersonwhenliftingheavyitems:donotliftalone.• Immediatelyreportanyincidentthatresultsinaninjury.• Reportanythingthatcouldcauseaninjuryorplacesomeoneinadangeroussituation,suchaschippedglass,broken

equipment,sharporroughedges,electricalproblems,orwaterseepageorspills.• Reportanysituationwhichmaybesuspiciousoroutoftheordinary.• Usethefireescaperoutesincaseoffire.Eachclassroomorareaofthebuildinghasadesignatedescaperoutethat

mustbefollowedincaseoffire.Theseroutesarepostedthroughoutthebuilding.Pleaseinspecteachareaforthefireescapeplan,asyouwillbeworkinginvariousareasoftheschool.

ProfessionalismWearefocusedongraduatingprofessionalhairdressers,thusweworkhardtomaintainthehigheststandardsofprofessionalismthroughoutthebuilding.Gossipingandengagingininappropriatetopicsofconversationhavenoplaceinourprofessionalenvironment.Youshouldworktoconsistentlymaintainaprofessionaldemeanorwithfaculty,staff,fellowstudents,andclients.Keepconversationswithclientspositiveandavoidsensitivetopicssuchasreligion,personalbusiness,orgossip.Useofvulgarorprofanelanguageisnotpermitted.Treatyourclients,instructors,fellowstudents,andadministrationwithrespectatalltimes.

DailyDutiesPerstateregulations,thebreakroom,classrooms,andclinicfloor(shampooarea,laundryarea,stylingstations,etc.)shouldbeproperlymaintained.Allstudentswillbeassigneddailydutiestohelpkeeptheschoolcleanandwell-maintained.Whenperformingyourdailyduties,pleasebethoroughandtakeprideinyourwork.Yourdutyshouldbecompletedthoroughlyby7:30p.m.,beforeyouclockout.Beforeyouleaveeachday,cleanandsanitizeyourstylingstationandmirror.Removeallpersonalbelongingsfromtheschool.Theschoolcannotbeheldresponsibleforlost,damaged,orstolenitemsthatremaininthebuildingafterhours.Weprovideyouaccesstoalockedtrolleywhichmaybeusedforstoringitems.Bearinmindthatthesafestplaceforyourbelongingsiswithyou.

Eating/DrinkingEatinganddrinkingarenotpermittedontheclinicfloor.Youmayenjoyrefreshmentsandmealsinourstudentbreakroom.

TelephonesCellphonesandmobilecommunicationdevicesarepermittedintheclassrooms,ontheclinicfloororanyschoolareasonlyforschoolandeducationrelatedactivities.Personalphonecallsshouldbetakenatbreaktimesonlyinthebreakroom.Studentswhoviolatethispolicymayreceiveacorrectiveaction,uptoandincludingsuspensionortermination.Thelobbyphoneisfortheexclusiveuseofourclinicfloorclientbookingsandmaynotbeusedbystudents.

ReceptionDeskTheheartofourclinicflooroperationsliesatthereceptiondesk.Ourreceptionistsworkveryhardtokeeptheclinicfloorrunningsmoothly.PleasehelpthemprovideSpotlightServicetoourclinicfloorclientsbyallowingthemspacetowork.Studentsarenotpermittedbehindthereceptionistdeskatanytime.Youwillneedtoworkinthereceptionareawhenyougreetyourclientsandwhenassistingtheminmakingproductpurchasesandcheckingout.Atallothertimes,youshouldstayoutofthereceptionarea.


17

ClientServicesInordertobuildproficiencywiththenewskillsandtechniquesyouwillbelearninginclass,youwillneedtoperformpracticalapplicationsonclients.OurclientsexpectanddeserveyourbestSpotlightService.GreeteveryclientinatimelymanneranddeliveroutstandingSpotlightServiceuntilyouhaveassistedthemwithcheckingout.Refusingservicetoaclientortradingaclientwithanotherstudentwillresultinacorrectiveaction,uptoandincludingsuspensionortermination.Whenyoufinisheveryclientservice,aninstructorshouldsignoffbeforeyoutaketheclientsheettothefrontdesk.

GratuitiesOnceyoubeginworkingwithclientsontheclinicfloor,youmayreceivetipsfromyourclients.Tipsareawonderfulaffirmationofyourhardwork;however,clientsarenotrequiredtoleavetips.Neversolicittipsfromyourclients.Yourprimaryfocusshouldbeonpolishingyourtechniqueandhoningyourcustomerserviceskills,notonhowmuchmoneyaclientmighttipyou.Concentrateondoingyourbestworkwitheachclientandyouwillberewarded,whetherwithatip,acompliment,orrepeatbusiness.

ConfidentialityPolicyAsyourcontractismadesolelybetweenyouandtheschool,theinformationanddetailsofthetransactionarenottobesharedwithotherparties.Additionally,anyandallstudentadvisementorconversationbetweenanystudentandtheadministrationisconfidentialandprivate.Donotdiscussyourcontractorinteractionwithotherpartiesamongfellowstudents.Violationofthispolicymayleadtocorrectiveaction,uptoandincludingtermination.

LevelsofCorrectiveActionYouwillbethoroughlyinformedofourexpectationsofyouasastudentduringyourNewStudentOrientation.YourcommitmenttoupholdingthestandardsofconductsetforthbytheschoolhelpsusmaintaintheSpotlightCultureandensuresthateverystudenthasapositiveeducationalexperience.Shouldyourconduct,attendance,oracademicperformancerequireattention,theschooladministrationmayintervenewithacorrectiveaction.

Thelevelsofcorrectiveactionmayincludethefollowing:

VerbalWarningWhenastudentviolatestheschool’spolicies,thestudentwillbeverballyinformedoftheviolationthathe/shecommitted.Theverbalwarningacknowledgesthepotentialconsequencesforfailuretocorrectthebehavior.

WrittenWarningStudentswhoviolatetheschool’spolicieswillbeissuedawrittenwarningwhichistobesignedbythestudent.Thewrittenwarningacknowledgestheconsequencesforfailuretocorrectthebehavioraddressedintheverbalwarning,whichmaybesuspensionand/ortermination.

SuspensionStudentswhoviolatetheschool’spoliciesmaybeimmediatelysuspendedorwithdrawnfromtheschool.Out-of-schoolsuspensionmaylastforaperiodofnotlessthanone(1)daybutnolongerthan(30)thirtydays.

TerminationTheschoolwillterminatestudentswhonolongerclockhoursduetovoluntarywithdrawalbythestudent.

Youmayalsobeterminatedbytheschoolforanyoneormoreofthefollowingactions:

1. Possessionorobvioususeofdrugsand/oralcoholduringtheschoolhours,includingbeingundertheinfluenceafterbreaks.

2. Bringingfirearmsorweaponsontocampusgrounds.


18

3. Anyactofbullying,violenceorverbal/physicalabusetootherstudents,instructors,administrators,orclients.4. Refusaltoprovideassignedclientservices.5. Disruptivebehavior.6. Refusaltowearassignedapparel,useassignedequipment,orperformassignedtasks.7. Stealingfromtheschool,aclient,amemberofthefacultyorstaff,orafellowstudent.8. Clockinginoroutforanotherstudent.9. Leavingtheschoolpremiseswhileclockedin.10. Failuretopaytuitionasoutlinedinyourcontract.11. Levelsofcorrectiveactionprecededbyverbalwarning,writtenwarning,and/orsuspension.12. Failuretomaintainacumulative80%ofgradepointaverageorhigher.13. Failuretomaintainacumulative80%ofattendancerateorhigher.14. Misrepresentationofpersonalinformationoncontractsordocuments.15. Violationofschoolpoliciesasoutlinedinthiscatalogoranywrittensupplementalnoticesprovidedtoyou.16. Exceedingmorethan125%oftheprogramlengthwithoutcompletingtheprogram.17. Violationofstateregulationsapplicabletostudents.18. Failuretocorrectbehaviorasoutlinedintermsofwrittenwarning.19. Discussingconfidentialinformationwithotherparties(i.e.,contractdetails,disciplinaryaction,private

administrationadvisementsessions.)20. Anyactofvandalismtoschoolproperty.

IncompleteTheschoolwillassignagradeofIncomplete(I)toastudentwhowithdrawsifthestudent:

1. Withdrawsforanappropriatereasonunrelatedtothestudent’sacademicstatus;and2. Paysanybalanceduetotheschool.

AstudentwhoreceivesagradeofIncompletemaybeeligibletore-enrollintheprogramduringthethirty-six(36)monthperiodfollowingthedateofwithdrawalprovidedthattheoriginalbalancetotheschoolhasbeenpaidinfull.Allre-enrollmentsaresubjecttoavailabilityandmustbeapprovedbytheAcademyDirector.

StudentComplaint/GrievancePolicyWevalueyourfeedbackaboutwaysthatwecancontinuetoimprovetheeducationexperienceforyouandyourfellowstudents.Weconductmonthlystudentsurveysinwhichwerequestyourfeedbackaboutyourexperiencesattheschool.

Ifyouhaveacomplaintthatyoufeelneedsmoreattention,pleaseprovideawrittenstatementtotheAcademyDirector.Uponreceipt,thecomplaintmaybediscussedwiththeadministrativestaffandyouwillreceivearesponsewithinfive(5)workingdays.

AstudentoranymemberofthepublicmayfileacomplaintaboutthisinstitutionwiththeBureauforPrivatePostsecondaryEducationbycalling(888)370-7589toll-freeorbycompletingacomplaintform,whichcanbeobtainedonthebureau'sinternetwebsitewww.bppe.ca.gov.

PurposeoftheStudentGrievancePolicy

Thepurposeofthestudentgrievancepolicyistoprovideawayforresolvingstudentgrievancesofanacademicnatureatthelocallevel.

GeneralGrievanceThegeneralgrievanceprocedureasdescribedbelowisforAcademicGrievances.AcademicGrievancesincludethosebasedonitemssuchasclassroomprocedures,complaintsofunfairtreatmentbyaninstructor,complaintsofunfairgradesgivenbyaninstructor,absenceandtardinesspractices,courserequirementsthatdiffersubstantiallyfromthosesetforthinthesyllabus,andtherighttoparticipateincertainactivities.


19

SPECIALNOTE:AnygrievanceinvolvingacomplaintofdiscriminationorsexualharassmentshouldbedirectedtotheAcademyDirector.

AcademicGrievanceProcedureThefollowingprocedureistobeusedtoresolveanAcademicGrievance.Generallyspeaking,oncethisprocesshasbegun,studentsshouldfollowtheprocedureandnotomitstepsintheprocedure.However,inextenuatingcircumstances,studentsmaybringtheirgrievancedirectlytotheattentionoftheAcademyDirector.Atanypointintheprocedurebelow,theschoolmayrequireawrittenstatementofcomplaintinordertoproceed.

1.TheOffendingPerson–thestudentshouldfirstmakecontactwiththeoffendingpersontoresolvetheirdifferenceswithinfive(5)schooldays.

2.TheInstructor–ifthecomplaintisnotresolvedintheinformalconferencewiththeoffendingperson,thestudentmaythendiscussthematterwiththeirinstructor.Theinstructormayscheduleaconferencewiththestudentandtheotherinvolvedparties,ortheinstructormaybringtheissuetotheattentionoftheEducationDirector.

3.TheAcademyDirector–ifthegrievanceisnotresolvedbytheinstructor,thestudentmayrequestameetingwiththeAcademyDirector.

StudentServicesAspartofourSpotlightCulture,weprovidearangeofstudentservicestosupportyouinyoureducationandtobenefityouduringyourcoursework.AtanytimeduringyourenrollmentperiodinformationisreadilyavailabletoyouintheAcademyDirector’sofficepertainingtocounseling,crisis,substanceabuse,andfamilyviolence.Allrequestsforinformationwillbekeptconfidential.

HousingTheschooldoesnotprovideon-campushousingandisnotobligatedtoprovidehousing.Howevertherearerentalcommunitiesnearbytheinstitution'sfacilityandtheapproximatecostofhousingisbetween$950–$1,650/month.

StudentAdvisementOuradministratorsmaintainanOpenDoorpolicy.StudentServicesandadvisementaregenerallyoverseenbytheAcademyDirector,butseveralotherdepartmentsorindividualsmaybeinvolvedincludingAdmissions.Youarealwayswelcomeandencouragedtoseekouttheadviceoftheschooladministrators.Wewanttosupportyouinyourprogramandinreachingyoureducationalgoals.Wherepossible,wewillassistyouwithissuesthatrelatetoyoursuccessintheprogram.Theschooldoesnotprovidepsychologicalassessmentorcounselingtostudentsinanymannerorcapacity.Ifyouareinneedofadviceonpersonalissues,facultyoradministratorsmayreferyoutoalicensedcounselor.Insuchcases,wewillprovideyouwithalistofcounselorspublishedbythelocalschooldistricttohelpyouseekouttheprofessionalofyourchoice.TheResourceDirectoryweprovideisforinformationalpurposesandservesonlyasaguidetoyou.Wedonotendorse,sponsor,orpromoteanyoftheresources/facilitiesprovided.

Library/ResourcesThebulkofacademicmaterialrequiredforeachcourseiscoveredduringregulartheoryhours.Wealsomaintainlibraryresourcestoenhanceyoureducation.TheseresourcesconsistprimarilyofteachingDVDs,trademagazines,specialtybooks,andmayincludeonlineweb-basedinformation.Youmayreviewtheresourcesavailableatdesignatedareasintheschool,uponrequest.

PlacementTheschooldoesnotguaranteeplacementtoanystudent.However,limitedjobplacementassistanceisprovidedtograduatesatnoadditionalcharge.Upongraduation,thestudent’snameisrecordedinaplacementregisterforthefollow-upprocess.ResultsfromtheStateBoardofCosmetologylicenseexaminationarerecordedaspassedorfailed.Studentsthatfailedtheexamareencouragedtoreturntotheschoolforassistanceandguidanceforsubsequentattemptstopasstheexam.Placementassistanceisprovidedbyreviewingthelistingsofsalonsseekingemployees,theirjobrequirements,salary,andotherpertinentinformation.Studentsarereferredtointerviewsandtheresultsofthese


20

interviewsarerecordedintheplacementregister.Theschoolmayshowprospectivestudentsthisregisteruponrequest.

StudentBenefits

PersonalServicesWeofferfreehaircutsandareducedcostforchemicalserviceswhileyouareenrolledattheschool.YoumayreceiveservicesonlyuponapprovalfromtheAcademyDirectorandmustmeetsatisfactoryattendancerateof80%orhighertwo(2)schoolweeksprecedingthescheduledservicedate.Theschoolreservestherighttorescheduleorcancelanystudentservices.Weserviceclientsbeforeweapproveanystudentservices.Youarerequiredtopayproductcostswhichwillbecollectedthesamedaytheserviceisperformed.Technicalservicesrequireaminimalfeetocoverthecostofthechemicalsused.Refusaltomakepaymentonthedayservicesareperformedwillresultinrevocationofthisprivilege.

FamilyServicesHaircuttingservicesforimmediatefamilymembers(spouse,children,parents,andgrandparents)areavailableatnocharge(chemicalservicesrequireaminimalfee)aslongasyouperformtheservicesforyourfamilymembers.Allotherfamilymembersarechargedtheregularpriceforallservices.

CareerCoachingTheschoolwillspendsignificanttimepreparingyouforacareerasasuccessfulhairdresser,butwedonotguaranteeemployment.Tohelpprepareyouforsuccessinthehairdressingindustry,weprovidethefollowingservices:

PersonalandProfessionalDevelopmentOurcurriculumincludesafocusonthenon-technicalskillsrequiredforyoutoexcelintheindustry.Youwillreceivetrainingandinformationtohelpyoudevelopthehabits,attitudes,andbeliefsthatwillhelpyoureachyourcareergoalsafteryouleavetheschool.Thismaterialwillalsoprovidehelpfulinformationabouttheindustryincludingknowingyourjoboptions,comparingsalons,interviewingsalons,choosingthebestposition,andmore.

InterviewTrainingandResumeDevelopmentWemayassistyouandproviderecommendationsforpreparingyourprofessionalresumeandofferinterviewtrainingaspartofourcurriculum.

CareerRepresentativesTheschoolcannotanddoesnotguaranteeemploymenttoanystudent,buttheschool’sStudentServicesOfficewillendeavortoidentifyemploymentopportunitiesandplacestudentsinemploymentpositions.Weencouragestudentstoseekemploymentintheindustrywiththesalonsandcompaniesoftheirchoiceandlocalsalonrepresentativesareinvitedtospeakwithstudentsregardingemploymentopportunitiesonaregularbasis.Itistheschool’spracticetomaintainemploymentinformationonitsalumni,andyouarerequestedtoprovidesuchinformationtotheschool’sPlacementOfficefollowingyourdeparturefromtheschool.

DrugAbusePreventionProgramTheschoolmakesthefollowinginformationavailabletoitsstudents,staffandinstructors.Anyindividualassociatedwiththeschoolwhoisseekinginformation,counseling,orassistanceconcerningDrugAbusePreventionmaycallorvisitthefollowingagency:

NationalCouncilonAlcoholism&DrugDependence1446EthanWay,Sacramento,CA95825916-922-5122

TuitionTuitionandfeesareyourresponsibilityasastudent.AlltuitionisdueonthefirstTuesdayofeachmonth,withtheexceptionofthefirstpayment,whichismadeonorbeforethefirstdayofschool.Tuitionwillbeconsideredlateonthe


21

firstThursdayofthemonth,andyouwillbeassessedalatefeeof$25.Failuretopaytuitionasagreeduponinyourcontractmayresultinacorrectiveactionuptoandincludingtermination.Paymentshallbemadebycredit/debitcard,cash,personalcheck,cashier’scheck,ormoneyorderpayableto:TONI&GUYHairdressingAcademy|TIGICreativeSchool.Returnedcheckswillresultinanon-sufficientfundFee(NSFfee)andyouwillbeassessedafeeof$25.00.

Anon-refundablere-enrollmentfeeof$100.00(notconsideredtuition)willberequiredforanystudentrequestingare-enrollmentintotheschool.

CostofTuitionandSuppliesBecausewemustoccasionallychangeequipmenttoremaincurrent,theschoolreservestherightforthefollowingtuitioninformationtobesubjecttochange.

Course-CosmetologyTuition: $10,000.00 ApplicationFee(non-refundable): $100.00StudentTuitionRecoveryFund(STRF)(non-refundable): $0.00 StudentKit,Equipment,Ebooks,Supplies(non-refundable): $3,277.50 TOTALCOSTS $13,377.50

Totalcostoftuitionandsuppliesarebasedonpaymentinfull(PIF)priortothefirstdayofclass.Forinstallmentpaymentplans,therewillbeanadditionalfinancechargebasedonthelengthoftherepaymentplan.Pleasecontacttheschool’sAdmissionDirectorforpaymentoptionsanddetails.Paymentshallbemadebycredit/debitcard,cash,personalcheck,cashier’scheck,ormoneyorderpayableto:TONI&GUYHairdressingAcademy|TIGICreativeSchool.Returnedcheckswillresultinanon-sufficientfundFee(NSFfee)andyouwillbeassessedafeeof$25.00.

Note:Thescheduleoftotalchargesforaperiodofattendanceandanestimatedscheduleoftotalchargesfortheentireeducationalprogram.

ExceedingYourContractYourEnrollmentAgreementiswrittenforaspecifictimeperiod,andthereforeyoumustcompletethecourseorprogramwithinthistimeframe.Ifyoudonotgraduatewithinthetimeperiodagreedupon,additionaltrainingwillbeprovidedatthefollowingcost:

Cosmetology $6.25perhour,regardlessofyourabsenceorattendance,includingcorrectiveactionabsencessuchassuspension,untilyoufulfillyourgraduationrequirements.

StudentKit,Equipment,EBooks,andSuppliesYoumustpurchasetheschool’sstudentkit,whichincludestherequiredequipment,ebooks,andsupplies,asrequiredbyyourcontract.Yourstudentkitcontainsthenecessaryprofessionalhairdressingtoolsneededtocomplementtheinstructionyoureceiveattheschool.Theitemsinthekitmaychangefromtimetotime,atthediscretionoftheschoolandwithoutnoticetostudents.Wedonotclaimthatthecostslistedwillbetheonlyexpensesthatyouincurasastudentattheschool.Moniespaidforstudentkit,equipment,ebooks,andsuppliesarenon-refundablethroughattendanceatthefirstdayofclass,ortheseventh(7)calendardayafterenrollment,whicheverislater.

OtherCostsYouwillneedtopayotherfeesandcostsforprogramrequirementsincludingstatelicenseregistrationfeesandstateboardexamfees.Youwillpaythesefeesdirectlytothestateandthetestingagenciesandnottotheschool.

Student’sRighttoCancel–InstitutionalRefund/WithdrawalPolicy1. Anymoniesduethestudentshallberefundedwithin30daysofofficialcancellationorwithdrawal.Official

cancellationorwithdrawalshalloccurontheearlierofthedatesthat:


22

a. Astudentisnotacceptedbytheschool.Thisstudentshallbeentitledtoarefundofallmoniespaidtotheschoolexceptanon-refundableapplicationfeeof$100.00.

b. Astudent(orinthecaseofastudentunderlegalage,his/herparentorguardian)cancelshis/hercontractanddemandshis/hermoneybackinwriting,throughattendanceofthefirstdayofclass,ortheseventh(7)calendardayafterenrollment,whicheverislater.Inthiscaseallmoniescollectedbytheschoolshallberefundedexceptanon-refundableapplicationfeeof$100.00.

c. Astudentwhocancelshis/hercontractthroughattendanceofthefirstdayofclass,ortheseventh(7)calendardayafterenrollment,whicheverislater.Inthiscaseallmoniescollectedbytheschoolshallberefundedexceptanon-refundableapplicationfeeof$100.00.

d. Astudentnotifiestheinstitutionofhis/herofficialwithdrawalinwriting.e. Astudentisexpelledbytheinstitution.f. Forofficialcancellationsasdefinedinparagraphsb,c,d,ore,thecancellationdatewillbedeterminedby

thepostmarkonwrittennotificationatthefollowingaddress:TONI&GUYHairdressingAcademy|TIGICreativeSchool,2200EastridgeLoop,Unit#1004,SanJose,CA95122.Writtencancellationsneednottakeanyparticularform.

g. Moniespaidforstudentkit,equipment,ebooks,andsuppliesarenon-refundable.2. Youhavetherighttocancelyourenrollmentcontractandobtainarefundofchargespaidthroughattendance

ofthefirstdayofclass,ortheseventh(7)calendardayafterenrollment,whicheverislater.YOUMUSTCANCELINWRITING.Studentsdonothavetherighttocancelbytelephoningtheschoolorbyfailingtoattendclasses.

3. Anymoniesdueastudentwhounofficiallywithdrawsfromtheinstitutionshallberefundedwithin45daysofadeterminationbytheinstitutionthatthestudenthaswithdrawnwithoutnotifyingtheinstitution.Unofficialwithdrawalsaremonitoredevery30daysandadeterminationismadetowithdrawastudentwhohasbeenabsentfromschoolforfourteen(14)ormoreconsecutivecalendardays;thewithdrawaldatethatwillbeusedinthiscalculationisthestudent’sactuallastdateofattendance.

4. Studentswhowithdrawfromtheprogramarerequiredtoemptytheirlocker/trolleyandgatherallpersonalitems.Anyitemsleftbehindbythestudentwillbestoredfor30days,atwhichtimetheitemsbecomethepropertyoftheschool.

5. Allextracosts,suchasstudentkit,equipment,ebooks,supplies,applicationfee,andothersuchcharges,arenotconsideredinthetuitionadjustmentcomputationifthechargesareitemizedseparatelyintheenrollmentcontract.

6. Moniespaidforstudentkit,equipment,ebooks,andsuppliesarenon-refundablethroughattendanceofthefirstdayofclass,ortheseventh(7)calendardayafterenrollment,whicheverislater.

7. Studentswhowithdraworterminatepriortocoursecompletionarechargedacancellationoradministrativefeeof$150.00.

8. Ifacourseand/orprogramiscancelledsubsequenttoastudent’senrollment,andbeforeinstructioninthecourseand/orprogramhasbegun,theschoolshalleitherprovidearefundofallmoniespaidexceptthenon-refundableapplicationfeeof$100.00orprovidecompletionofthecourseand/orprogram.

9. Astudent’saccountwillbesenttoacollectionagencyfornon-payment.10. Iftheschoolclosespermanentlyandnolongeroffersinstructionafterastudenthasenrolled,theschoolwill

provideaproratarefundoftuitiontothestudent.11. Astudentonaleaveofabsencedateofwithdrawaldeterminationshallbethestudent’slastdayof

attendance.12. Astudentisentitledtoarefundofmoneysnotpaidfromfederalstudentaidprogramfunds.

ProRataRefundTheinstitutionshallprovideaproratarefundofnonfederalstudentfinancialaidprogrammoniespaidforinstitutionalchargestostudentswhohavecompleted60percentorlessoftheperiodofattendance.


23

Step1:Identifyallamountspaidforinstructionlesscostofstudentkit,equipment,ebooks,andsupplies.Step2:SubtractRegistration/Applicationfeenottoexceed$250.00.Theschooldoesnotchargearegistrationfeethestudentisonlychargedanapplicationfeeof$100.00.Step3:Applyaproratarefundbasedonthepercentageofscheduledhourscompletedintheprogram.BelowisanexampleofaproratarefundfortheCosmetologyProgram:Theamountlistedistheamountaschoolmayretainbasedonthepercentageofscheduledhourscompletedintheprogram.TUITION: $10,000.0010%ofscheduledhours: $1,000.0025%ofscheduledhours: $2,500.0050%ofscheduledhours: $5,000.0060%ofscheduledhours: $6,000.0061%-100%ofscheduledhours: $10,000.00Youhavetherighttowithdrawfromacourseofinstructionatanytime.Ifyouwithdrawfromthecourseinstructionaftertheperiodallowedforcancellationoftheagreement,whichisthroughattendanceofthefirstdayofclass,ortheseventh(7)calendardayafterenrollment,whicheverislater,theschoolwillremitarefundlessanapplicationfee,ifapplicable,within30daysfollowingthewithdrawal.Youareobligatedtopayforeducationalservicesrenderedandforanon-refundableapplicationfee,studentkit,equipment,ebooks,andsupplies.IFTHEAMOUNTYOUHAVEPAIDISMORETHANTHEAMOUNTYOUOWEFORTHETIMEYOUATTENDED,THENAREFUNDWILLBEMADEWITHIN30DAYSOFWITHDRAWAL.IFTHEAMOUNTYOUOWEISMORETHANTHEAMOUNTYOUHAVEALREADYPAID,THENYOUWILLHAVETOMAKEARRANGEMENTSTOPAYIT.FORNON-PAYMENT,YOURACCOUNTWILLBESENTTOACOLLECTIONAGENCY.

REMEMBER,YOUMUSTCANCELINWRITING.Youdonothavetherighttocancelbytelephoningtheschoolorfailingtoattendclasses.Ifyouhaveanycomplaints,questions,orproblemsthatyoucannotresolvewiththeschool,writeorcalltheBureauforPrivatePostsecondaryEducationat2535CapitolOaksDrive,Suite400,Sacramento,CA95833,www.bppe.ca.gov,toll-freenumber(888)370-7589orbyfax(916)263–1897.

Ifastudentobtainsaloantopayforaneducationalprogram,thestudentwillhavetorepaythefullamountoftheloanplusinterest,lesstheamountofanyrefund.

StudentRightofAccessandRecordRetentionPolicyTheschool’sadministrationmaintainsallstudentrecords.Theschoolmaintainseducationalrecordsforallcurrentlyenrolledstudentsthatconsistsofalladmissions,academic,andfinancialrecordsandinformationuponwhichastudent’senrollmentisbased.Theserecordsaresecurelymaintainedandprotectedagainstdamageorloss.Theschoolmaintainsstudentfinancialrecordsrelatedtotuitionandfeepayments,andtuitionrefundsforaminimumoffiveyears.Onlytheschool’sadministratorsmayhaveaccesstothesefiles.Ifyouwishtoaccessyourfile,youareguaranteedtherighttodosointhepresenceofanadministrativestaffmember.Wewillnotreleaseinformationtoanypartywithoutyourwrittenconsenteachtimearequestismade,exceptundersubpoenaorinaccordancewithstateorfederallawsorfundingprograms.Ifsuchasituationoccurs,wewillmakeeverypossibleefforttocontactyou,whenallowedbylaw.Ifyouareadependentminor,yourparentsmayhaveaccesstoyourfile.Pleasebeadvisedthatweareonlyrequiredtokeepstudentrecordsonlocationforaminimumoffiveyears;transcriptsofgraduatesarekeptindefinitely.FurtherquestionsaboutyourrecordsmaybeaddressedtotheCaliforniaBureauofPrivateandPostsecondaryEducation.

ReleaseofInformationtoRegulatoryAgenciesTheschoolprovidesandpermitsaccesstostudentrecordsasrequiredforanyaccreditationprocessinitialedbytheschoolorbytheNationalAccreditingCommissionofCareerArts&Sciences(NACCAS),orinresponsetoadirectiveofsaidCommission.Wewillnotreleaseinformationtoanypartywithoutyourwrittenconsenteachtimearequestismade,exceptundersubpoenaorinaccordancewithstateorfederallawsorfundingprograms.Ifsuchasituationoccurs,wewillmakeanyeverypossibleefforttocontactyou,whenallowedbylaw.Ifyouareadependentminor,yourparentsmayhaveaccesstoyourfile.


24

BankruptcyDisclosureTheschooldoesnothaveapendingpetitioninbankruptcy,isnotoperatingasadebtorinpossession,hasnotfiledapetitionwithintheproceedingfiveyears,andhasnothadapetitioninbankruptcyfiledagainstitwithintheproceedingfiveyearsthatresultedinreorganizationunderChapter11oftheUnitedStatesBankruptcyCode(11U.S.C.Sec.1101etseq.)

StudentTuitionRecoveryFundDisclosures(STRF)TheStateofCaliforniaestablishedtheStudentTuitionRecoveryFund(STRF)torelieveormitigateeconomiclosssufferedbyastudentinaneducationalprogramataqualifyinginstitution,whoisorwasaCaliforniaresidentwhileenrolled,orwasenrolledinaresidencyprogram,ifthestudentenrolledintheinstitution,prepaidtuition,andsufferedaneconomicloss.Unlessrelievedoftheobligationtodoso,youmustpaythestate-imposedassessmentfortheSTRF,oritmustbepaidonyourbehalf,ifyouareastudentinaneducationalprogram,whoisaCaliforniaresident,orareenrolledinaresidencyprogram,andprepayallorpartofyourtuition.YouarenoteligibleforprotectionfromtheSTRFandyouarenotrequiredtopaytheSTRFassessment,ifyouarenotaCaliforniaresident,orarenotenrolledinaresidencyprogram.

Itisimportantthatyoukeepcopiesofyourenrollmentagreement,financialaiddocuments,receipts,oranyotherinformationthatdocumentstheamountpaidtotheschool.QuestionsregardingtheSTRFmaybedirectedtotheBureauforPrivatePostsecondaryEducation,2535CapitolOaksDrive,Suite400,Sacramento,CA95833,(916)431-6959or(888)370-7589.TobeeligibleforSTRF,youmustbeaCaliforniaresidentorareenrolledinaresidencyprogram,prepaidtuition,paidordeemedtohavepaidtheSTRFassessment,andsufferedaneconomiclossasaresultofanyofthefollowing:

1. Theinstitution,alocationoftheinstitution,oraneducationalprogramofferedbytheinstitutionwasclosedordiscontinued,andyoudidnotchoosetoparticipateinateach-outplanapprovedbytheBureauordidnotcompleteachosenteach-outplanapprovedbytheBureau.

2. Youwereenrolledataninstitutionoralocationoftheinstitutionwithinthe120dayperiodbeforetheclosureoftheinstitutionorlocationoftheinstitution,orwereenrolledinaneducationalprogramwithinthe120dayperiodbeforetheprogramwasdiscontinued.

3. Youwereenrolledataninstitutionoralocationoftheinstitutionmorethan120daysbeforetheclosureoftheinstitutionorlocationoftheinstitution,inaneducationalprogramofferedbytheinstitutionastowhichtheBureaudeterminedtherewasasignificantdeclineinthequalityorvalueoftheprogrammorethan120daysbeforeclosure.

4. TheinstitutionhasbeenorderedtopayarefundbytheBureaubuthasfailedtodoso.5. Theinstitutionhasfailedtopayorreimburseloanproceedsunderafederalstudentloanprogramasrequiredby

law,orhasfailedtopayorreimburseproceedsreceivedbytheinstitutioninexcessoftuitionandothercosts.6. Youhavebeenawardedrestitution,arefund,orothermonetaryawardbyanarbitratororcourt,basedona

violationofthischapterbyaninstitutionorrepresentativeofaninstitution,buthavebeenunabletocollecttheawardfromtheinstitution.

7. Yousoughtlegalcounselthatresultedinthecancellationofoneormoreofyourstudentloansandhaveaninvoiceforservicesrenderedandevidenceofthecancellationofthestudentloanorloans.

ToqualifyforSTRFreimbursement,theapplicationmustbereceivedwithinfour(4)yearsfromthedateoftheactionoreventthatmadethestudenteligibleforrecoveryfromSTRF.Astudentwhoseloanisrevivedbyaloanholderordebtcollectorafteraperiodofnoncollectionmay,atanytime,fileawrittenapplicationforrecoveryfromSTRFforthedebtthatwouldhaveotherwisebeeneligibleforrecovery.Ifithasbeenmorethanfour(4)yearssincetheactionoreventthatmadethestudenteligible,thestudentmusthavefiledawrittenapplicationforrecoverywithintheoriginalfour(4)yearperiod,unlesstheperiodhasbeenextendedbyanotheractoflaw.However,noclaimcanbepaidtoanystudentwithoutasocialsecuritynumberorataxpayeridentificationnumber.


25

ADDENDUM (A)

FACULTY

FrancisChau–AcademyDirector;BachelorsofScienceDegree-BusinessAdministrationspecializationinDecision&InformationSciences,UniversityofFloridaAlumni-1998,Gainesville,Florida.Instructor(CosmetologyLicenseNumber:KK595343,Expires:4/30/2019).

DalenaHoang–PolicyDirector;BachelorsofArtsDegree-Psychology,SanFranciscoStateUniversityAlumni-2002,SanFrancisco,California.

KathyHoang–AdmissionsDirector;BachelorsofArtsDegree-LiberalArtsspecializationinEducation,FresnoStateUniversityAlumni-1999,Fresno,California.

EvanRegua–EducationDirector;Instructor(CosmetologyLicenseNumber:KK514786,Expires:6/30/2018).

LeslyJuarez–Instructor(CosmetologyLicenseNumber:KK589023,Expires:7/31/2018).