student services
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Information booklet about facilities and services at the Hanze UASTRANSCRIPT
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STUDENT SERVICES
WWW.HANZEGRONINGEN.EUWWW.MIJNHANZE.NL
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Welcome to Hanzehogeschool Groningen!
Many of you will have already been part of Hanze University Groningen (HG) for some time now, but there will also be a large number of you who have only just started your studies with us. This handbook is for all students at the university. In it you will find information in brief about all of the facilities here that will make it easier for you to study.
Hanze University Groningen has more than 25,000 students taking more than 70 study programmes, and there are also over 2,700 members of staff. Most of the study programme departments are located on the Zernike Campus; however, some are also based in Groningen’s city centre. Moreover, there are some other study programmes which are located in Leeuwarden, Assen and Amsterdam.
The university provides modern, top quality facilities as an aid to studying, such as free wireless internet. However, there is more besides. There are also many facilities for sport, recreation and meeting up with fellow students socially. How about visiting the Atrium on the Zernike Campus, for example? Just one of the relaxed and stimulating meeting and recreational areas for students and staff alike.
Be sure to visit the buzzing Hanze Kick Off to the new academic year on 12 September! All of the important societies and organisations will be there to show you what they offer in addition to your
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studies. With music and food thrown in, it will be an event that you simply cannot miss out on. So drop by between noon and 4 pm to see what your student life at the university and in Groningen could involve. For more information, click on www.hanzekickoff.nl (partly in Dutch).
There is plenty of opportunity within the university for active participation, debating and decision making, should you so wish. You can use all of the facilities within all university buildings irrespective of the building in which your study programme is located. For example, if you can’t find a project area or computer workstation in your own building, simply go to another building where there is space.
We hope you really enjoy your time at Hanze University Groningen!
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ContentsWelcome Hanze University of Applied Sciences, Groningen Facilities Rights and obligations Student and academic support Information services Student activities Other facilities Shops on the Zernike Campus Useful websites Useful telephone numbers and email addresses Reception desks and service point buildings
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Facts & Figures• more than 25,000 students• more than 2,700 members of staff• 19 schools• over 70 study programmes• 14 master programmes• 6 centres of applied research and innovation• 30 professorships• 18 buildings• more than 3,000,000 cups of coffee a year• over 100 specialisations• students from over 85 different countries• 70 different sport and fitness options• 30,000,000 study hours a year• more than 200 years of history
HistoryIn the past, the economic alliance of the Hanseatic League stood for cooperation and international contacts. It was an alliance found not only in the Netherlands but also well beyond in Germany and Scandinavia, for example. The history of the Hanze University Groningen dates back to 1798, when the Academy for Draughtsmanship, Architecture and Seamanship was founded. The university took its present form on 1 April 1993 following a merger between the State University of Applied Sciences, Groningen and Hanze University (Hanzehogeschool).
Executive BoardThe Executive Board runs Hanze University Groningen and comprises three members: Mr drs. H.J. Pijlman (chairman), Ms drs. M.C.J. van Os and Mr Dr. J.H. de Ruiter.
MissionFrom a European perspective regarding higher education, Hanze University Groningen, University of Applied Sciences, aims to be the most important partner to businesses and institutions in
De Hanzehogeschool Groningen
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the North Netherlands in terms of training professionals and developing applicable, practically oriented knowledge.
Share your talent. Move the world.The importance of the maxim ‘Share your talent – Move the world’ goes beyond the mere development of talent. Our university has a wealth of history, with a significant part having been played by the contribution we make to society. Helping the world in the future is where our talent lies!We are proud that our staff and students are putting their talents to work to create a better world.
Fair TradeHanze University Groningen is the first fair trade university in the Netherlands. Apart from all the coffee and tea, there are many other fair trade products on sale in our canteens. We are proud of contributing to the on-going war against poverty this way.
19 schoolsThe university has 19 different schools. These schools represent clusters of related study programmes. The dean is the head of each school. An overview of all the schools and study programmes can be found at www.hanze.nl/opleidingen (partly in Dutch).
Professorships and centres of applied research and innovationHanze University Groningen has a large number of professorships and centres of applied research and innovation. Several schools are often attached to one such centre or professorship. Together with lecturers from these schools, professors maintain contact with people from professional fields. This means that you are guaranteed up-to-date knowledge from the industry or profession related to your study programme.
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Hanze Honours CollegeHanze University Groningen offers special study paths under the name Hanze Honours College. These study paths challenge top-ranking students to hone their talents to the best of their ability, developing both IQ and EQ: social skills, entrepreneurial acumen, personal drive, recognising opportunities and acting on them. However, you also need daring, an ability to think outside the box and a winner’s mentality in order to complete a talent programme successfully.It goes without saying that such talent paths can be accessed only after a selection procedure. A talent programme makes you conspicuous in the labour market and increases your chances of getting a good job. Talent programmes are shown with your bachelor’s diploma on the Diploma Supplement, either in the form of a certificate or endorsement.
Facilities UnitWith over 350 members of staff, the Facilities Unit (FB) is the largest and most multifaceted organisational component of the university. The FB provides support when needed in relation to accommodation, information and IT facilities and many other provisions for students besides.Every building has its own service point where you can go with any of your questions about these facilities.
The university is a university of applied sciences open to all, and one of its core values is that of active tolerance. Detector gates do not fit in with our philosophy. The building manager is responsible for the building being and remaining in tiptop order.This cannot be done alone; all those who use the building – staff, students and visitors alike – share a duty to remain alert and report incidents. Posters in every classroom provide instructions that should be followed in the event of a calamity.
Internal alarm number via landline telephone is: 88.
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WorkstationsAll of the university buildings have the modern, general facilities needed for learning in a pleasant, comfortable environment. The classrooms and lecture theatres have been fitted out with modern equipment. However, there are also areas available for group work and independent study. Naturally enough, the study programmes have proper practical and computer rooms to offer students. There are specially designed rooms where students can work on projects as a group in complete peace and quiet. Many buildings also have a study and resource centre where you can get down to work either as a group or on your own. This is also the place where you can check your emails, surf the net, talk with fellow students or just relax a while. There are plenty of printing and photocopying facilities throughout the university. You can use all the facilities in any of the buildings regardless of whether or not it is the place where your study programme’s department is located. All of the university buildings are freely accessible to its students. At the beginning of the academic year, we will have a site/app which will quickly show you where you can find free PCs. Regularly check the newspage on intranet for this.
Facilities
Intranet. The intranet has an important position at the university. It is where you will be able to find all of the information you need during your studies. The intranet can be accessed via MijnHanze.nl.
Your workstationAs a student, you will have access to the HG’s wireless network. Get your laptop connected to the network at the helpdesk.And if you don’t have a laptop?You can find PCs to work on in all of the university buildings.
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The quietest places to work can be found in the central Hanze Media Centre (HanzeMediatheek) on the Zernike Campus. Every building has its own canteen with an extensive range of healthy snacks and drinks as well as light meals. Spaces have been created in all the buildings for meeting up to chat together. Each building has its own service point where you can go with any question about the facilities.
WebRoomBookingHanze University Groningen uses WebRoomBooking to reserve rooms for projects, skills labs and practical rooms. This makes it possible for you to reserve a classroom from your school, when at home or en route.
Hanze students can use WebRoomBooking from the following locations:• Van OlstToren • BrugsmaBorg• Marie KamphuisBorg• Academy Minerva, School of Fine Arts and Design• Prince Claus Conservatoire• Willem-Alexander Sports Centre• Van DoorenVeste• Wiebengacomplex• School of Pop Culture
A digital blackboard, PC or beamer is not available as a standard provision. Resources such as these can be reserved through the AV/IT Helpdesk.
For more information and direct reservations, visit www.mijnhanze.nl/WebRoomBooking (partly in Dutch).
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Meditation Centre (Van OlstToren - E1.06)The Meditation Centre is intended as a place of peace and quiet where students and members of staff can reflect, meditate or pray. You can simply be yourself at the Meditation Centre; a place where you can take a few steps back and be alone. Somewhere you can either let your mind wander or, conversely, collect your thoughts.You can read from a Bible or Qur’an on the writing desk. In addition, there is a book in which you can set down a few words, a thought, a wish, a prayer or a story. Prayer mats are also available.The Meditation Centre is open and accessible at all times.
IT facilitiesHanze University Groningen has everything you need if you have a laptop, as you will then be able to use the internet free of charge in any building. It means that you will always have your own work space. Buying a laptop can be very helpful when studying at the university.Fixed PCs are also available to students in every building, of course. You can use any of the student PCs in all the buildings regardless of where your study programme department is located. The university operates a policy of 1 fixed PC for every 12 students. There is no more space for placing additional fixed PCs in the buildings, nor would it be climatologically responsible. All the more reason, therefore, to invest in your own laptop. Nevertheless, if you do want to use one of the fixed PCs, it is best to avoid peak times between 10 am and 2 pm as it is highly likely that all of the PCs will then be in use and you will have to wait your turn.
If you want to know the location of things and places and how to get there, simply visit www.mijnhanze.nl/findyourway.
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At the beginning of the academic year, we will have a site/app which will quickly show you where you can find free PCs. Regularly check the newspage on intranet for this.
Tips and rules when using computers • Use computers only for studying, and do not make your fellow students wait because you are just playing computer games, for example. • Do not take up a computer place if you are not using it. • Log out when you have finished working. • Some workstations have specific rules: comply with the rules. • Report any defective PC, printer or wired access point to the Support Centre. They will then ensure that it is repaired quickly. • Bear ‘peak times’ in mind, and use the computer at quiet times whenever possible. • You are not allowed to use the PCs in a classroom if that room has been reserved for a lecture. • If you have your own notebook, ensure you have the latest antivirus software and patches. This software can be purchased at www.surfspot.nl. • You can access the university network only by using a registered notebook. You can request further information from the Support Centre.
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Central AV/IT Helpdesk, Zernike CampusThe Zernike Campus has one central AV/IT Helpdesk in the Van DoorenVeste (Zernikeplein 11). The central AV/IT Helpdesk is on the ground floor, located immediately after the reception desk on the right. You can also contact the helpdesk by telephone and email. Telephone: (050) 595 4566; email: [email protected] hours: Mondays, Tuesdays and Thursdays from 8 am to 8 pm and Wednesdays and Fridays from 8 am to 5 pm. Different opening times may apply in the (summer) vacation period.
AV/IT helpdesk, Wiebenga ComplexThe AV/IT Helpdesk at the Wiebenga Complex is located in B0.03.Opening hours: Mondays to Fridays inclusive from 8 am – 5 pm.Different opening times may apply in the (summer) vacation period.
Log-in account and email address Every student has his or her own log-in account and email address. You can use your log-in account to log into the PCs in all Hanze University Groningen buildings, and it will give you access to the Hanze Electronic Learning Environment (HELO). The aim is to communicate as much study-based information as possible via the Hanze email address and intranet. If you lose or forget your log-in data you should go to the helpdesk, taking your student card with you.
Electronic learningThe Hanze Electronic Learning Environment (HELO) is a collective term for all the electronic applications offered by Hanze University Groningen via the internet. You can find all of these electronic applications at Mijn Hanze: the intranet service at Hanze University Groningen. The web address for Mijn Hanze is www.mijnhanze.nl.
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You will often need Mijn Hanze for your studies. It includes information of relevance to your studies, such as schedules, timetable changes, study guides, newsletters, etc. Mijn Hanze also gives you access to the Blackboard, Outlook WebAccess (OWA), the Digital Education Planner (DOP) and ProgRESS. OWA allows you to check your emails anywhere at any time, while ProgRESS allows you to view your marks. Blackboard provides information relevant to the classes that you are taking. You will be given information about using HELO in the introductory practical class at the beginning of the academic year.
Wireless! You can also use your laptop to work wirelessly at the university. Either visit MijnHanze.nl/StudentServices or ask at the AV/IT Helpdesk.
Printing You can print from both a fixed PC and from a laptop. You pay for this service using your smart card. You can select a printer via the intranet: www.mijnhanze.nl/StudentServices.
Eduroam Working wirelessly in Amsterdam or Utrecht? As a student of Hanze University Groningen, you are able to access the wireless networks of many other institutions in the Netherlands simply by using your own log-in data. Hanze University Groningen is connected to Eduroam for that purpose. You can find more information at www.eduroam.nl. (partly in Dutch).
Software Software is often expensive. To make it cheaper for you, Hanze University Groningen has negotiated contracts with certain suppliers such as surfspot.nl. You can find more information about software at www.mijnhanze.nl/StudentServices (partly in Dutch).
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Take CareYou are not only studying at Hanze University Groningen, you are also a part of it. Just like its members of staff, you share responsibility for behaving responsibly within its buildings and for keeping the learning environment clean. While the university does not operate any house rules, it does expect all students to adhere to its ‘Take Care’ maxim: “Jointly ensuring a pleasant environment in which to work and study”. In part, this means that we expect you to clear up your own waste, to smoke only in designated smoking areas, to park your bicycle in the bicycle racks provided and to treat the university’s property with respect.
Student Charter The university must also abide by certain rules. For example, we are required to give you the results of an examination as quickly as possible and not exceeding 15 working days after having taken the examination. Rights and obligations must be precisely worded, of course. The Student Charter sets out the most important rights and obligations of students. This covers such subjects as tuition fees, the quality of education, academic counselling, exam regulations, student facilities, codes of behaviour, the registration of personal data and inappropriate conduct. It details rights and obligations established by all manner of legislation, as well as regulations set down by Hanze University Groningen itself. These rights and obligations
Rights and obligations
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start from the moment of your enrollmentas a student at the university. The Student Charter can befound at www.mijnhanze.nl/StudentServices.Exceptions to these regulations may apply to your study programme. These can be found in relation to your study programme on the intranet.
Student mediatorsStudents and members of staff must be able to work and study in a safe and pleasant environment. That is why we treat each other with mutual respect, integrity and decorum. To guarantee this, a policy has been developed in relation to inappropriate conduct. You can contact a student mediator should you be faced with such an issue. The student mediator can be contacted either at [email protected] or via the secretary at the student counsellors’ office (Telephone: (050) 595 4028). It is possible to register a complaint with the Inappropriate Conduct Complaints Committee either independently or in consultation with the student mediator.
ParticipationMany of the decisions taken within an organisation such as the university can have consequences for anyone coming into contact with the university. It is not only the executive board that takes such decisions. Alongside the executive board, there are also the participation councils, the purpose of which is to review the most important decisions. These participation councils are composed of equal numbers of students and members of staff. Your voice can be heard should you so desire.
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Complaints and Disputes Office Students can lodge complaints with or submit notices of objection to the Complaints and Disputes Office.
The Complaints and Disputes Office also consists of a number of committees open to students: the Student Appeals Board, the Inappropriate Conduct Complaints Committee and the Whistle-blower Arrangements Committee.
For example, if you disagree with a decision and are of the opinion that your interests have been harmed as a result, you can submit an objection to the Student Appeals Board of Hanze University Groningen. The Inappropriate Conduct Complaints Committee deals with complaints that relate to inappropriate conduct. The Whistle-blower Arrangements Committee investigates reports of suspected abuses. You will find the Complaints and Disputes Office on the intranet under www.mijnhanze.nl/StudentServices (partly in Dutch).
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Hanze University Groningen puts a great deal of effort into providing facilities to support you with your studies. If you have any questions about this, do not hesitate about dropping by one of the various offices.
Student Administration (STAD)Students can contact STAD for:• Registration and deregistration and information about the terms and conditions of the student card• Questions about registering credits• Requests for copies of awarded diplomas• Notifications of a change of address• Help with completing forms
Academic counsellingHanze University Groningen regards personal counselling as important. This is why there are academic counsellors at the ready whom you can approach with any questions you may have. He or she will be able to offer you guidance about your study progress, your personal development and how to make choices within your study programme with your future in mind. You can obtain information from your academic counsellor about studying for your study programme at the university, and he/she can refer you to others who can help with your questions should it be necessary.
Student and academic support
Box text: Contact details for STADTelephone number: (050) 595 2750Email [email protected]/STAD
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Digital Course PlannerThe Digital Course Planner (DOP) contains all of the regular and optional study programmes offered by the university. Many first-year students are automatically provided with a Study Agreement (SOK) through the DOP before their first year. This Study Agreement sets out all the academic components that you will be taking in that year. From your second year onwards, you will create your own Study Agreement with the assistance of the DOP and this will detail the academic programme that you wish to take. In addition to the compulsory curriculum for your own study programme, you can broaden or deepen your knowledge by adding components from another study programme. You then submit your Study Agreement to your academic counsellor for approval.The creation of a Study Agreement is compulsory.
Student counsellorsStudent counsellors provide you with information, advice and support on matters you may be faced with during your studies and which could have a major impact on those studies. You can go to your student counsellor with questions and issues such as:• your study progress (such as study skills, study options, binding study advice and continuing your studies);• studying with a disability;• delaying your studies due to disability/illness/special circumstances (such as psychological problems, fear of failure, assertiveness issues, dyslexia and stress);• registration and deregistration;• finance (such as financial assistance for students, financial support in the event of having to delay your studies owing to circumstances beyond your control, top-class sport grants and subsidies for psychosocial assistance);• advice in the event of conflicts (such as problems with the study programme and appeal procedures).
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A counsellor may sometimes refer you to an external expert, such as a psychologist. Student counsellors are independent. Any conversations you have with a counsellor are strictly confidential.
Student counsellors can be found in Van DoorenVeste at Zernikeplein 11, Room A 105. Appointments with a student counsellor can be made through the secretary at the reception desk or by telephone: (050) 595 4028.For more information: [email protected] Hanze Success CentreChoosing to take a support course or training programme can improve not only your study results but also increase the pleasure you get from studying!The Hanze Success Centre provides a wide range of support courses and training programmes: • Language Support;• Writing Skills;• Effective Studying;• Study Options Course;• Basic training in Microsoft Word to acquire computer skills for good research reports or perfect final papers;• Information Skills for Fast, Structured Searching through the Hanze Media Centre’s databases;• Training on Reducing the Fear of Failure by Lentis (GGz Groningen);• Studying with Dyslexia;• AD(H)D Study Coaching Group;• Job seeking with a disability;• Successful Studying at Hanze;• Information Literacy.The full range of options is available from www.mijnhanze.nl/HanzeSuccessCentre (partly in Dutch).Courses and training sessions are given outside of the normal timetable, i.e. from 5 pm onwards in one of the buildings on the Zernike Campus.
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Financial Support for Students (FOS)Should you incur a delay to your studies as a result of circumstances beyond your control, which means you will need to study for longer than your grant period allows, you can apply for financial support. Hanze University Groningen has a Financial Support for Students (FOS) Scheme.
FOS I: if your studies are delayed as a result of circumstances beyond your controlIn the course of your studies, you may run into a delay caused by special (family) circumstances (beyond your control). Eligibility for financial support through the FOS Committee is conditional on you having reported these special circumstances to the student counsellor in good time. Circumstances beyond your control include, for example, illness, pregnancy, a disability, special family circumstances or educational circumstances beyond your control. If you are faced with special circumstances that are going to persist for more than a month, you should contact a student counsellor about this immediately.
FOS II: for student representativesStudent representative grants are awarded to organisations that meet the conditions stipulated in the Joint Scheme for Student Representative Grants RUG-HG. You can also request a student representative grant if you are participating in the University Participation Council (HMR), in one of the School Participation Councils (SMR) or if you are actively involved in a university association recognised by the Student Activities Foundation (Stichting Studenten Activiteiten: SSA).
FOS III: top-class sport grantsHanze University Groningen provides students with excellent opportunities for combining their studies with top-class sport. If you play a sport at a top-class level, you can use excellent facilities, such as adjustments to your study programme and examination schedule. In relevant cases, you will also be eligible for a top-class sport grant.
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Emergency fundHanze University Groningen has set up an Emergency Fund in order to help students in financial difficulty. You may be eligible for the emergency fund if:• during the academic year, owing to financial problems, you find yourself unable to continue your studies or no longer able to support yourself;• during the academic year you have been referred by a student counsellor to a psychosocial assistance organisation and you need more treatment than is covered by your health insurance provider.Should you be unable to continue with your studies, the Emergency Fund Committee will decide on your eligibility for an interest-free loan. A gift will be made under special circumstances.
Are you facing financial problems that mean you will no longer be able to continue your studies or support yourself? If so, please contact the student counsellors’ office.You can also email questions to: [email protected]
Studying with a disabilityA disability can be an impediment to study: it often requires more time, energy and organisation. Hanze University Groningen aims to remove such impediments to students wherever possible. This is why the university provides these students with extra facilities, such as additional study time, adapted examinations, special courses (e.g. Studying with Dyslexia, Job Seeking, etc.), additional support and coaching.It is advisable to get in touch with a student counsellor at the earliest opportunity (preferably before the start of the academic year): (050) 595 4028). Early contact means that additional facilities can be arranged for you in good time.
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Childcare schemes for student parentsThe Childcare Act has been in force since 2005. This act stipulates that students with children should receive a grant for childcare expenses provided that the students are entitled to financial assistance for students.
InternationalisationHanze University Groningen aims to provide education within an international context. This is why the university offers its students a vast network designed to provide an international focus during their studies.You can obtain information from the International Student Office (ISO) about work placements or studying abroad as well as practical matters, such as grants, visas, residence permits and accommodation. The ISO provides support to foreign students when applying for a study programme at Hanze.The ISO is located at Zernikeplein 11, Room A 1.05. Telephone: (050) 595 4032; email: [email protected] can find more information at MijnHanze.nl/ISO.
Information Booklet on enrolment, re-enrolment and payment of tuition feesThe website contains all the information you need concerning (re-) enrolment as a student to Hanze University Groningen. This is also where you can find information throughout the academic year that may be of relevance to you, such as information about interim termination of your enrolment, the student card, interim enrolment and several useful addresses. For these things, please visit www.hanze.nl/wegwijzer (partly in Dutch).
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Hanze University Groningen provides information in a variety of ways. This information will be of help to you not only for your studies but also in general. See the examples below:
Hanze Media CentreThe Hanze Media Centre (HanzeMediatheek) has branches at the Minerva Academy, the Conservatoire, the Wiebenga Complex and on the Zernike Campus. It is where you can find such things as (text) books, magazines, theses, videos, DVDs and CD ROMs. The Hanze Media Centre also gives you access to a large number of digital files. Additionally, there are also materials relating to specific study programmes, such as sheet music and CDs, posters, puppets and anatomical material. As well as providing facilities for study, these media centres also provide such things as internet access and photocopying, etc.
Hanze Information Centre: academic information and study option adviceThe Hanze Information Centre is the place to go for information and advice about study programmes, entry requirements, student life in Groningen and for support concerning your study options. The Hanze Information Centre is located in the Van OlstToren at Zernikeplein 7, E Wing, first floor. Opening times are from 9 am to 4 pm. Naturally, you can also contact the centre by telephone or email: telephone (050) 595 7890; email: [email protected].
Information services
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HanzeMagThe HanzeMag is the editorially independent magazine of Hanze University Groningen. The magazine is issued every two weeks. The HanzeMag can be found at various places where students regularly gather. For more information, visit www.hanze.nl/HanzeMag.
Email addressAll students have a Hanze University Groningen email address of their own. The idea is for as much study-related information as possible to be communicated via that email address and the Mijn Hanze intranet. This means that the university is responsible for maintaining a properly operational system and sending out information promptly. As far as you are concerned, it means that you will need to check your Hanze email and the intranet regularly.Wherever you are, whatever the time of day, you can go via MijnHanze.nl to access Mijn Hanze intranet, Blackboard and your Hanze email.
E-ZineNow and again, you may find an E-Zine in your mailbox. These E-Zines contain important information for all students and staff. In other words, always read these E-zines!
BlackboardHanze University Groningen has been working with Blackboard as an electronic learning environment since 2000-2001. Blackboard is a sort of website for your study programme. It includes study assignments, discussion platforms, your results information, prospectuses, timetables and study guides. All study programmes make intensive use of this learning environment.
InsuranceHanze University Groningen has collective liability insurance that applies during university activities. There is also a scheme for insurance during your work placement.
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Textbooks Students can buy textbooks at a discount from the student organisations BVD and SRD.Owing to BVD and SRD buying textbooks in bulk, students always get a 10% discount on their books. The study programme departments have compiled all of the lists on the websites, and these can be consulted throughout the year. For more information and to place orders, please visit: www.stichting-bvd.nl and www.srdboeken.nl (partly in Dutch).
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You are not only studying at Hanze University Groningen, you are also a part of it. For example, you might become a student representative or else contribute towards the many activities provided for and by students. The university makes it possible for students to develop in many different ways by making funds or provisions available. It is in part because of these student activities that Groningen is known for being such a vibrant and buzzing student town.
Student Representatives The university attaches great value to students who actively demonstrate their involvement with the university by engaging in university activities (as student representatives). Examples include the Participation Council (either attached to a school or for the university as a whole), the student associations and societies, the sports centre, the KEI, the CAST and Studium Generale.Several provisions are made available to you as students to enable you to engage in these types of activity. This booklet details a number of these provisions. Ask your academic counsellor for more information.
Student representative grants, honorariums, creditsIf you are actively involved in a student representative body, you can request a student representative grant or free credits. Ask your academic counsellor for more information or click on MijnHanze.nl/FOS (partly in Dutch).
Student Activities Foundation (SSA)The SSA is the umbrella organisation for all student organisations, associations and societies linked to Hanze University Groningen. Every year, the SSA committee organises activities for the benefit of these organisations, associations and societies. The SSA has also initiated the WordActief project to emphasise the importance of working
Student activities
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in tandem with your studies. If you would like to know about the organisations and societies you can approach to further your personal development or if you would like more information, please contact a member of the SSA. Telephone: (050) 595 4094.
ACLO Student Sports AssociationAs a university student, you can take part in sports and fitness activities at the ACLO for a very low fee. You may feel like training with your fellow students in the morning or between lectures; alternatively, you may just feel like unwinding after a hard day’s studying? Ranging from zumba fitness classes to skiing and from basketball to capoeira classes, ACLO has more than 80 sports to offer at different locations. Buy an ACLO card from www.aclosport.nl and you can have unlimited use of the facilities for €52.00! Unlimited fitness activities are available with an additional fitness card priced at approximately €65.00.
Cultural Activities for Students (CAST)CAST (Cultural Activities for Students) organises cultural activities for and by students. This can include every conceivable type of music, film, photography, cabaret, dance, design, painting and much more besides.CAST is located at Zernikeplein 7, where you will also find the Culture Café – a popular meeting place for students on the Zernike Campus. You can both work and relax here amid cultural surroundings.If you would like to organise your own cultural event, perform or hold an exhibition, you can do this through CAST in the form of a work placement or project or else for (free) credits. If so, contact CAST in Room A.0.07 at Zernikeplein 7. Telephone: (050) 595 7878; email: [email protected].
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Studium GeneraleStudium Generale Groningen is a joint venture between Hanze University Groningen and the University of Groningen. Both institutions work together to organise lectures and debates about science, culture and society. Studium Generale’s activities are intended for all students within the context of their general education. Studium Generale’s programmes are open to all and are usually for free.
Student organisationsIf you would like to get involved in activities with your fellow students in your spare time, there are numerous student organisations you can join. You will find an overview of these at www.mijnhanze.nl/studentenorganisaties (partly in Dutch).
KEIGroningen has a general introductory week for all first-year students known as KEI week. With 4,500 participants, KEI week is the largest introductory week for students in the Netherlands. During this week, new students familiarise themselves with everything that Groningen has to offer.
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Bicycle racksEach of the university’s buildings provides an ample number of bicycle racks. Please park your bicycle in the racks and not elsewhere. There is a covered bike shed accessible to all at the School of Sports Studies building.
Zernike Medical Care Centre (Huisartsen Zorgpunt Zernike)From August 2011 onwards, students who do not yet have a doctor in Groningen can visit the Zernike Medical Care Centre at Blauwborgje 5 (in the Zernike Complex). For more information, telephone: (050) 363 3111; email: [email protected].
ParkingYou can park for free on the Zernike Campus at the Transferium car park and De Deimten car park. Only part-time students and students who live in Germany have free access to car parks P3 and P4. Other students may park there but will be charged. For more information about parking, and to request parking permits for part-time students and students who live in Germany, please visit www.hanze.nl/parkeren. There is a great deal of competition for these parking spaces, particularly at the start of the academic year. Consequently, if it is an option for you, it makes sense to arrive by bicycle/moped/scooter or else to use public transport. Bus linesAll locations at Hanze University Groningen can be reached by public transport. Qbuzz is the city of Groningen’s transport provider. You can load your public transport smartcard (ov-chipkaart) on the Zernike Campus by going to the central hall of Van DoorenVeste (Zernikeplein 11). There is also a loading point in the AH-To-Go located in Bernoulliborg.
Other facilities (Handy things to know…)
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Recently, more and more shops have appeared on the campus to make students’ lives that little bit easier. For example, there is a branch of the Study Store in the Van DoorenVeste and of Randstad in the Van OlstToren. There is also a branch of AH-To-Go on the campus, as well as a bicycle shop: Refidé.
Hanze shopUniversity shops are present in most of the facilities off the Zernike Campus. This is where you will find all the required readers and other academic materials, as well as a wide range of stationery and office items. You can also visit the central university shop, “De Hanzeshop”, on the Zernike Campus for all manner of practical and original items bearing the logo of the Hanze University Groningen, ranging from ballpoint pens to sweaters and from desktop clocks to bottles of wine. The Hanzeshop is located on the ground floor of the Van OlstToren (Zernikeplein 7).
Opening times for the Hanzeshop are:Mondays: 9.00 am – 6.30 pmTuesdays: 9.00 am – 6.30 pmWednesdays: 9.00 am – 5.00 pmThursdays: 9.00 am – 6.30 pmFridays: 9.00 am – 4.00 pm
Shops on the Zernike Campus
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Study Store The Study Store is a bookshop. It has branches both in the city centre of Groningen (Guldenstraat) and on the Zernike Campus in the Van DoorenVeste (Zernikeplein 11, ground floor). You can also order your prescribed study books by email from the Study Store: [email protected] times for the Zernike branch are: Mondays: 9.00 am – 5.00 pmTuesdays: 9.00 am – 5.00 pmWednesdays: 9.00 am – 5.00 pmThursdays: 9.00 am – 5.00 pmFridays: 9.00 am – 4.00 pmFor more information, please visit: www.studystore.nl
AH-To-GoAH-To-Go can be found in the distinctively blue building of the “Bernoulliborg” (UG). Here you can buy microwave meals, rolls, coffee to take away, sweets, salads, sandwiches, etc. There is a microwave oven for use in the shop. Opening times for the AH-To-Go are: Mondays to Fridays inclusive from 7.00 am – 7.00 pm
Refidé (bicycles)Refidé is a bicycle shop located on the Zernike Campus at Blauwborgje 12. Réfidé is the place to go for bicycle repairs (loan bicycles are possible). This is also where you can go for bicycle hire and accessories (rain gear, bicycle locks, etc.) Opening times are: Mondays to Fridays from 8.30 am – 5.00 pm
Convenience store: CIGOThis shop is located in the Duisenberg building. Among the things you can buy here are magazines, greetings cards, sweets, gift tokens, and stationery and office materials.Opening hours are: Monday to Friday from 8.00 am – 6.00 pm (Fridays to 5.00 pm)
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ACLO www.aclosport.nlQbuzz www.qbuzz.nlDUO www.duo.nlCheap software www.surfspot.nlHanze University Groningen www.hanzegroningen.eu Information about Groningen www.groningen.nlKEI www.keiweek.nlPC protection www.laatjenietpakken.nlBook Sales & Distribution Foundation (Stichting Boekenverkoop & Distributie) www.stichting-bvd.nl en www.srdboeken.nl. Student Activities Foundation (Stichting Studentenactiviteiten) www.ssa-web.nlStudium Generale www.studium.hosting.rug.nl
Useful websites (partly in Dutch).
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Hanze Information Centre (050) 595 [email protected]
AV/IT Helpdesk (050) 595 [email protected]
International Student Office (050) 595 4032 [email protected]
Student Counsellors’ Office (050) 595 4028 [email protected]
Student Activities Foundation (Stichting Studenten Activiteiten) [email protected] (050) 595 4094
Useful telephone numbers and email addresses
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Akkerstraat 99 Dance Academy Lucia MarthasTelephone: (050) 595 5454
Antonius Deusinghlaan 1 Dental hygiene (050) 363 3092
Eyssoniusplein 18 Wiebenga Complex (050) 595 5555School of Healthcare Studies and School of Nursing Service Point telephone number: (050) 595 4900Email: [email protected]
Gedempte Zuiderdiep 158 Academy Minerva (050) 595 5555 Visual artsService Point telephone number: (050) 595 1210Email: [email protected]
Industrieweg 34a,9403 AB ASSENHanze Institute of Technnology (HIT) - Assen General enquiries: (050) 595 5555Service Point telephone number: (050) 595 7600Email: [email protected]
Veemarktstraat 76 Prince Claus Conservatoire (050) 595 5555 Service Point telephone number: (050) 595 1301Email: [email protected]
Zernikeplein 7 Van OlstToren Executive Board and Staff Offices (050) 595 5555 Service Point telephone number: (050) 595 2700Email: [email protected]
Reception desks and service points for buildings
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Reception desks and service points for buildings Zernikeplein 7 Van OlstToren and BrugsmaBorgmost economics study programmes (050) 595 5555 and School of Education
Zernikeplein 11 Van DoorenVestemost technical study programmes (050) 595 5555 AV/IT helpdesk: (050) 595 4566Service Point telephone number: (050) 595 4500Email: [email protected]
Zernikeplein 17 Willem Alexander Sports CentreSchool of Sports Studies (050) 595 5555 Service Point telephone number: (050) 595 3750Email: [email protected]
Zernikeplein 23 Marie KamphuisBorg (050) 595 5555 Service Point telephone number: (050) 595 3200Email: [email protected]
Achter de Hoven 23, Leeuwarden School of Pop Culture Telephone: (058) 292 1604 or (058) 292 1600
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Colophon
Hanze University GroningenFacilities UnitZernikeplein 23 9747 AS Groningen
Telephone: (050) 595 3135
Layout and production:Marketing & Communications Staff Office
The greatest possible care was taken in compiling this information booklet. However, no rights can be derived from its contents.