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Project Preview Technology Services Infrastructure Investment Plan (IIP), Core Business Systems (CBS) and Beacon funded projects 2017 Technology Services Contacts Kerrie Campbell Acting Chief Information Officer 8313 2250 Ian Willis Associate CIO Associate Director Student Services Support Acting Associate Director End User Support 8313 6363 Frank Buechele Associate Director Learning & Teaching Support 8313 9964 Colin Gould Acting Associate Director Research Support 8313 1298 Phil Manning Associate Director Common Operations 8313 6332 Andrea Taylor Associate Director Business Systems Support 8313 1792 Service Desk (08) 8313 3000 Student Services Technology Support SSP-17 Admissions@Adelaide (cont…) – end 2017 Continue to improve application process and deliver functionality to manage direct applications and extra assessments for other programs SSP-17 Student Transition to University (STUi) – mid 2018 Simplify the process for new students by reviewing, streamlining and implementing improved policies, procedures and systems, including enhancing the Student Mobile App to create a sleeker, more accessible experience for University of Adelaide commencing students SSP-17 Customer Relationship Management (cont…) – end 2018 Marketing automation and analytics; service refinement; improvements in capturing and utilising information about research engagement SSP-17 Curriculum Mapping (Degree Audit Reporting Tool) – 2018 Develop a curriculum mapping capability to improve management reporting, compliance, educational development and design, and offering a transparent view of curriculum pathways related to learning outcomes and Graduate Attributes development SSP-17 Online HDR Enrolments and Forms – 2018 Enable all students at the University, including HDR students, to access online enrolment in an intuitive, accessible and efficient manner CBS-17 Upgrade for PeopleSoft Student (Feasibility Study) – continue into 2018 Scoping and estimation exercise for the upgrade of the PeopleSoft Campus Solutions product from 9.0 to 9.2 version CBS-17 Digital Student Data Project – Q3 2017 Provide a verified document from a secure and trusted source BSP-17 Staff Workload Planner (cont…) – end 2017 Introduce a university-wide tool for workload planning which will minimise the re-entry of key data and optimise use of resources LTP-17 Enterprise Placement Solution – end 2017 Deliver a single university-wide solution covering all student and employer-related work placements that is robust and secure Technology Common Operations / Security and Architecture COP-16 Web CMS (cont…) – end 2018 Continue the roll-out of sites using the new platform Drupal COP-17 Enterprise Data Replication – Q1 2018 Implement a commercial off the shelf database replication solution that will make data replication a simple configuration process to facilitate near real time business intelligence, analytics, reporting and big data solutions COP-17 Identity and Relationship Management (cont…) Provide the ability for prospective students to engage with the University easily through social-enabled logon; enhance self-service capabilities; and implement a cohesive access management solution to provide single sign- on to internally hosted and cloud-based services COP-17 Cyber Security Program 2017 (cont…) Enhance cyber security through initiatives such as employing the latest tools (including those based on artificial intelligence and machine learning), and ensuring all staff have a better understanding of cyber threats and attacks such as phishing, malware, and human error Learning & Teaching Technology Support LTP-17 MyUni Transform (cont…) – end 2017 Provide pedagogical and technical support for the transition from Blackboard to Instructure Canvas including the significant transformation of course content LTP-17 Media Capture (cont…) – end 2017 Echo360 Active Learning Platform (ALP) allows the automated scheduling of lecture recordings based on the University’s central timetable LTP-17 Learning Analytics (cont…) – end 2017 Assist the development of learning analytics to identify and quantify student engagement and course engagement/facilitation factors which contribute to both student retention and success LTP-17 MLTU Migration – end 2017 Several MLTU functions will be migrated to standard University systems such as timetabling, placements and online learning and assessment Business Systems Technology Support 24% Research Technology Support 8% Learning & Teaching Technology Support 15% Student Service Technology Support 18% Technology Common Operations & CIO 11% Maintenance 24% 2017 Technology Project Funding

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Page 1: Student Services Technology Support Technology … · 2017-06-02 · SSP-17 Online HDR Enrolments and Forms – 2018 ... , for Robotic Process Automation BSP-17 University Budget

ProjectPreviewTechnologyServicesInfrastructureInvestmentPlan(IIP),CoreBusinessSystems(CBS)andBeaconfundedprojects

2017

TechnologyServicesContactsKerrieCampbell ActingChiefInformationOfficer 83132250

IanWillis AssociateCIOAssociateDirectorStudentServicesSupportActingAssociateDirectorEndUserSupport

83136363

FrankBuechele AssociateDirectorLearning&TeachingSupport

83139964

ColinGould ActingAssociateDirectorResearchSupport 83131298PhilManning AssociateDirectorCommonOperations 83136332AndreaTaylor AssociateDirectorBusinessSystemsSupport 83131792

ServiceDesk(08)83133000

StudentServicesTechnologySupport

SSP-17Admissions@Adelaide(cont…)–end2017Continuetoimproveapplicationprocessanddeliverfunctionalitytomanagedirectapplicationsandextraassessmentsforotherprograms

SSP-17StudentTransitiontoUniversity(STUi)–mid2018Simplifytheprocessfornewstudentsbyreviewing,streamliningandimplementingimprovedpolicies,proceduresandsystems,includingenhancingtheStudentMobileApptocreateasleeker,moreaccessibleexperienceforUniversityofAdelaidecommencingstudents

SSP-17CustomerRelationshipManagement(cont…)–end2018Marketingautomationandanalytics;servicerefinement;improvementsincapturingandutilisinginformationaboutresearchengagement

SSP-17CurriculumMapping(DegreeAuditReportingTool)–2018Developacurriculummappingcapabilitytoimprovemanagementreporting,compliance,educationaldevelopmentanddesign,andofferingatransparentviewofcurriculumpathwaysrelatedtolearningoutcomesandGraduateAttributesdevelopment

SSP-17OnlineHDREnrolmentsandForms–2018EnableallstudentsattheUniversity,includingHDRstudents,toaccessonlineenrolmentinanintuitive,accessibleandefficientmanner

CBS-17UpgradeforPeopleSoftStudent(FeasibilityStudy)–continueinto2018ScopingandestimationexercisefortheupgradeofthePeopleSoftCampusSolutionsproductfrom9.0to9.2version

CBS-17DigitalStudentDataProject–Q32017Provideaverifieddocumentfromasecureandtrustedsource

BSP-17StaffWorkloadPlanner(cont…)–end2017Introduceauniversity-widetoolforworkloadplanningwhichwillminimisethere-entryofkeydataandoptimiseuseofresources

LTP-17EnterprisePlacementSolution–end2017Deliverasingleuniversity-widesolutioncoveringallstudentandemployer-relatedworkplacementsthatisrobustandsecure

TechnologyCommonOperations/SecurityandArchitecture

COP-16WebCMS(cont…)–end2018Continuetheroll-outofsitesusingthenewplatformDrupal

COP-17EnterpriseDataReplication–Q12018Implementacommercialofftheshelfdatabasereplicationsolutionthatwillmakedatareplicationasimpleconfigurationprocesstofacilitatenearrealtimebusinessintelligence,analytics,reportingandbigdatasolutionsCOP-17IdentityandRelationshipManagement(cont…)ProvidetheabilityforprospectivestudentstoengagewiththeUniversityeasilythroughsocial-enabledlogon;enhanceself-servicecapabilities;andimplementacohesiveaccessmanagementsolutiontoprovidesinglesign-ontointernallyhostedandcloud-basedservices

COP-17CyberSecurityProgram2017(cont…)Enhancecybersecuritythroughinitiativessuchasemployingthelatesttools(includingthosebasedonartificialintelligenceandmachinelearning),andensuringallstaffhaveabetterunderstandingofcyberthreatsandattackssuchasphishing,malware,andhumanerror

Learning&TeachingTechnologySupport

LTP-17MyUniTransform(cont…)–end2017ProvidepedagogicalandtechnicalsupportforthetransitionfromBlackboardtoInstructureCanvasincludingthesignificanttransformationofcoursecontentLTP-17MediaCapture(cont…)–end2017Echo360ActiveLearningPlatform(ALP)allowstheautomatedschedulingoflecturerecordingsbasedontheUniversity’scentraltimetable

LTP-17LearningAnalytics(cont…)–end2017Assistthedevelopmentoflearninganalyticstoidentifyandquantifystudentengagementandcourseengagement/facilitationfactorswhichcontributetobothstudentretentionandsuccessLTP-17MLTUMigration–end2017SeveralMLTUfunctionswillbemigratedtostandardUniversitysystemssuchastimetabling,placementsandonlinelearningandassessment

BusinessSystemsTechnologySupport

24%

ResearchTechnologySupport

8%

Learning&TeachingTechnologySupport

15%StudentService

TechnologySupport18%

TechnologyCommonOperations&CIO

11%

Maintenance24%

2017TechnologyProjectFunding

Page 2: Student Services Technology Support Technology … · 2017-06-02 · SSP-17 Online HDR Enrolments and Forms – 2018 ... , for Robotic Process Automation BSP-17 University Budget

ResearchTechnologySupport

RTP-17ExcellenceforResearchinAustralia(ERA)2018–mid2018UpdatethesystemssupportingERAdatacollection,assessment,optimisation,reportingandsubmission

RTP-17ResearchDataRepository&Planning–mid2018Providearobust,secure,andpubliclyaccessibleresearchdatacollaboration,distributionandpublicationplatform

RTP-17ResearchProjectManagement(cont…)–end2017Providefurtherstrategic,operationalandmanagementimprovementsincludingonlineforms,visibilityofprocessesandmoreefficientfinancialprocesses

S

BusinessSystemsSupport

BSP-17ProcuretoPayAutomation(cont…)–end2017ImplementConsolidatedOnlineCatalogue/MarketPlace,ElectronicDataExchangewithonlinesuppliers,andReporting

CBS-16FinancePeopleSoftUpgrade–end2017MajorupgradetoPSFinancialsandimplementationofadditionalfeaturesCBS-17OpticalCharacterRecognitionProject–end2017OCRwillliftkeydatafieldsfrominvoicesandauto-generateavoucherinPeopleSofttosignificantlyimproveefficiencyCBS-17ProcessAutomationPilot–end2017Investigateimplementationandtechnologyrequirements,aswellastheinitialandongoinginvestment,forRoboticProcessAutomationBSP-17UniversityBudgetandManagementReportingAutomation(UBRcont…)–continueinto2018ImplementGrantsandRelatedContractandBillingModules,improvetheProjectCostingModelandrolloutadditionalGrantsmodules

BSP-17PeopleSoftFinancialTablesDataCleansingReviewofPeopleSoftFinancialstoimplementarangeofarchivingandstreamlininginitiativestoimproveservicedelivery

CBS-17RMSSReplacement–Q32017CompletefeasibilityandimplementareplacementsolutionforRiskManagementandSafetySystem

BSP-17EmployeeRemunerationFlexibility–end2017Buildanautomatedplatformtomanageflexiblearrangementsforremunerationandsuperannuation,removingtheneedforpaperandmanualprocessingandcreatingincreasesinefficiencies

S

CBS-17HRMobilityforSSO–end2017ImplementthePeopleSoftFluidinterfacetoenhancinguserexperienceonmobiledevices,accommodatingarangeofSSOfeaturesCBS-17CASPAReplacement–continueinto2018ReplacetheexistingOracleOFM/BPMmiddlewaresolutionreducingmaintenanceandsupportcostsandimprovinguserexperience

BSP-17BusinessIntelligenceCapability(cont…)

DevelopBIinFinance,HR,ResearchDataandStudentDatadomains.HighprioritiesincludeIndividualAcademicProfiles,studentloadtargets/forecasting,learninganalytics,andrecruitmentanalytics

CBS-17UniversityArchivesManagementSystemReplacement–end2017ProvidearobustArchiveManagementSystemfortheUniversity’srecordsandresources

BSP-17HPRM(Trim)Upgrade–Q12017UpgraderequiredtoensurecontinuedcompatibilitywithotherkeyUniversitysystemsBSP-17EnterpriseTrainingandLearningManagementSystem–Q32017ProvideasingleplacetoaccessandbookeventsacrosstheUniversity;managingcredentialsstaffshouldhold;andfacilitatereportingandtrackingofprogressforstaffdevelopmentandtraininggoalsBSP-16RaisersEdgeUpgradeUpgradeRaisersEdgefromversion7.92to7.96

BSP-17WorkflowandFormsAutomation(cont…)Apipelineofprocessesandformstobeautomated,suchasscholarshippayments,voluntaryflexibleworkarrangements,andovertime

RTP-16CHumanResearchEthics(cont…)–Q32017AutomateapprovalprocessesforHumanResearchEthicsapplicationsRTP-17ResearcherProfiles–mid2017Enhancementtoprofilecontent,includinggrantandsupervisioninformation,andimprovedexposureofcontentthroughotherchannelssuchasfacultyandschoolwebsites

RTP-17ConsolidationofResearchSupport–end2017ImprovingourtoolsandprocessestomaketechnologysupportforresearchclearerandmoreaccessibletotheresearchcommunityRTP-17Altmetrics–early2017Provideaccesstotheattentiongarneredbyresearchfromnon-traditionalsourcessuchasnewsoutlets,socialmedia,Wikipediaandmore


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