student welcome handbook · academic office 3.3.4. administration office 3.3.5. career office...
TRANSCRIPT
StudentWelcomeHandbook
1. Before You Arrive1.1. Visa and Travel Information 1.2. Security Deposit1.3. Pre-departure sessions1.4. Arrival Times/Dates1.5. Booking of Airport Transfers from Geneva to Campus1.6. Airport Welcome Desk1.7. Airport Transfers – Train1.8. Airport Transfers – Car1.9. Induction Weekend
2. What To Bring2.1. Dresscode2.2. Additional Clothing2.3. Smart Casual Clothing2.4. Special Events/National Uniforms2.5. Pocket Money2.6. Miscellaneous Items2.7. Power Adapter2.8. Personal Laptop
3. School Information3.1. General Information3.2. Campus & Accommodation3.3. Academic Facilities 3.3.1. Classrooms 3.3.2. Training Restaurants 3.3.3. AcademicOffice 3.3.4. AdministrationOffice 3.3.5. CareerOffice 3.3.6. Learning Resources Centre3.4. Recreational Facilities 3.4.1. Self-service restaurant and banquet hall 3.4.2. Coffee Shop 3.4.3. Student Bar 3.4.4. Student Kitchens (Leysin) 3.4.5. Fitness Rooms 3.4.6. Gym Access3.5. Other Information 3.5.1. Room Key 3.5.2. Notice Boards 3.5.3. Luggage Room 3.5.4. Laundry 3.5.5. Safety Deposit Boxes3.6. Events 3.6.1. Welcome Party / Icebreaker 3.6.2. Cultural/Themed Nights & Banquets 3.6.3. Signature Events 3.6.4. Spring & Christmas Ball 3.6.5. Graduation Ceremony 3.6.6. Masterclass / Clubs / Workshops 3.6.7. International Recruitment Forum 3.6.8. Swiss Education Group Sports Day
3.7. School Contacts3.8. Surrounding Area – Activities3.9. Surrounding Area – Hotels3.10. Public Transport
4. Life On Campus4.1. FrontOffice4.2. Housekeeping Services4.3. Maintenance4.4. Food & Beverage4.5. Information Technology4.6. Student Counsellor4.7. Health Care & Medical Insurance4.8. Sports & Leisure4.9. Student Ambassador Forum (SAF)4.10. Campus Rules 4.10.1. Residence Management Team 4.10.2. Smoking Areas 4.10.3. Visitors 4.10.4. Items Forbidden on Campus
5. Switzerland and General Information5.1. History5.2. Population & Language5.3. Swiss People & Culture5.4. Location Region5.5. Climate5.6. Economy5.7. Currency5.8. Banks5.9. International Airports in Switzerland5.10. Getting Around5.11. Embassies5.12. Miscellaneous 5.12.1. Electricity 5.12.2. Weights & Measures 5.12.3. Telephone 5.12.4. Business & Shopping Area 5.12.5. Religious Services
6. General Safety Tips
TABLE OF CONTENTS
Beforeyou arrive1
1.1. Visa and Travel Information It is important to apply for your student visa at least 8-12 weeks before the start of the course at your local Swiss Embassy/Consulate. To apply for the student visa, the following documents are generally required:
1. 3xvisaapplicationform,dulyfilledin,datedandsigned(availableatthelocalSwissEmbassy/Consulate) www.bfm.admin.ch/bfm/en/home/themen/einreise/visumantragsformular.html
2. 4recentpassport-sizephotosincolour(adaptedtotheSchengenrequirements)
3. Valid passport
4. Schoolconfirmationletter
5. Proofoffinancialresources(bankstatementoftheapplicantorapplicant’sparents)
6. Diploma/certificatesofcompletedstudieswithanofficialtranslation
7. Englishcertification(IELTS,TOEFL,Cambridge,etc.)
8. Résumé(curriculumvitae)
9. Motivation letter and study plan
10.WrittenconfirmationthattheapplicantwillleaveSwitzerlandaftertherequestedstay.
Please note that visa requirements vary for each country so you should check with the Swiss Embassy/Consulate in your country before applying. Formoreinformationpleasevisit:www.eda.admin.ch/eda/en/home/reps.html
After your arrival in Switzerland, the school will obtain the necessary study and work placement permits for you.
1.2. Security DepositThis deposit is a security deposit from which can be deducted the following (this list is not exhaustive): • Damages caused directly by you in your room and/or the school premises
• Collective damages: the damages that cannot be allocated to one student in particular and that are therefore split between all students
• Yearbook
• Deductible for health insurance
• UnpaidschoolfeesunderCHF100.- The security deposit is paid in full only once. In the following terms you will only pay what has been used during the previous term. The security deposit will be refunded to you six months after the end of the last academic term.
1.3. Pre-departure sessionsIn many countries, pre-departure sessions are organised for students to meet each other and receive a briefingbyalocalrepresentativeonhowtopreparefortheirstayinSwitzerland.
1.4. Arrival Times/DatesYou will be able to move into your accommodation and have your meals at the school starting from 9amontheFridayoftheinductionweekend.Studentsshouldnotarriveattheschoolbeforethistime.IfyoucannotavoidarrivingbeforeFriday,youwillhavetoarrangeyourownaccommodation.
1.5. Booking of Airport Transfers from Geneva to CampusForstudentsarrivingatGenevaInternationalAirport,theschoolcanarrangeatransfer.Formoreinformation,pleasecontactyourlocalrepresentativeortheadmissionsoffice.Pleasemakesuretocommunicate your arrival details no later than three weeks before the beginning of the term to the following e-mail address: [email protected] The following information should be supplied: • Ms/Mr,studentfirstnameandlastname
• Date of birth
• Arrival date
• Arrival time
• Airlineandflightnumber
• Arriving from
• Destination: school and course
• Anyflightconnection:airline,flightnumberandairport
1.6. Airport Welcome Desk
Swiss EducationGroup operates awelcome desk atGeneva airport over the inductionweekend - Friday 9am until Sunday night 6pm. Located immediately after the customs clearance, the desk ismarkedwiththeSwissEducationGrouplogo:
1.7. Airport Transfers – TrainSwitzerland´s international airports have railway platforms or direct bus transfers to the train station. Pleasebuyyourtrainticketbeforeboardingthetrainattheticketcounterorticketmachine(allmajorcreditcardsareaccepted).Forthetrainscheduleandticketprices,pleasecheckthefollowingwebsite:www.sbb.ch
1.8. Airport Transfers – CarIf you are arriving with your own transport, check your itinerary on www.viamichelin.ch entering your school’saddress.
1.9. Induction WeekendOvertheinductionweekend,youwillgothroughanorientationprogrammethatgivesanintroductionto the courses and life at school. A series of induction points will be set up to help you get acquainted with the school. School uniform, class schedule and iPad will also be distributed during this time. We strongly recommend for you to arrive no later than 2pm on Sunday.Check-in starts on the previous Friday from 9am.
Whatto bring2
2.1. DRESSCODE
All students have to wear school uniforms from Monday to Friday from 7am until 7.30pm.
2.1. Uniform provided upon arrival* Ladies:
• 1 school blazer• 1skirt(kneelength) or 1 pair of trousers• 1 scarf• 1 Name tag & 1 school pin
Uniform provided upon arrival*Gentlemen:
• 1 school blazer• 1 pair of trousers• 1 tie• 1 Name tag & 1 school pin
All students have to wear school uniforms from Monday to Friday from 7am until 7.30pm.
*Please note, uniforms are only distributed to new students in BA1 and BA2 direct entries.
Name Tag & PinStudents will receive a name tag and a school pin and are required to wear them during class hours and while on professional academic excursions. The name tag is to be worn horizontally on the left side of the chest.
Practical Service Uniforms Professional uniform for the kitchen and restaurant practical classes are loaned to the students during the term and must be returned at the end of each term.
Dresscode what to Bring To complete the uniform, all students are asked to bring business attire, and at least 5 white shirts.Pleasenote,Master’sstudentsinLeysinareallowedtoweartheirownbusinessattire.
2.2. Additional ClothingYou should bring an additional business suit to wear when your school uniform is being cleaned. To be able to wear your own business suit, you will be required to obtain a uniform dispensation form from the reception.For winter weather, please bring:• Thickpaddedjacketorovercoat• Sweaters• Glovesandscarves• Sturdy waterproof shoes• Warm hat
2.3. Smart Casual ClothingItisimportantforyouasastudentofahotelmanagementschooltoprojectaprofessionalimage,even when you are not wearing a school uniform. At the beginning of the term our staff and lecturers may advise you on your attire. Please take their comments as sound advice and dress accordingly. Make sure to maintain these standards during both the academic term and your internships.
2.4. Special Events/National UniformsThink of bringing a traditional costume from your home country as it could be useful for special events.
2.5. Pocket MoneyYou will require pocket money in order to purchase toiletries, postage, beverages and participate in leisure activities outside of school hours. The amount depends on the leisure activities undertaken, but asuggestedminimumamountisCHF100.-perweek.
• Travellers money belt• Umbrella and raincoat• Small sewing kit• Photocopies or scans of important documents (passport,academiccertificatesand qualifications,jobreferenceletters)
2.6. Miscellaneous ItemsThink of bringing the following items with you to the school:
• Alarm clock• Calculator• Dictionary• Toiletries(shampoo,etc.)• Stationerysupplies(pens,pencils,paper,etc.)• Backpack/book bag• Laundrybag
2.7. Power AdapterBelow is a picture of a Swiss power socket.
A power adaptor may be required to plug in electrical appliances bought in a country outside of Switzerland;suchadaptorsareusuallyavailablefromtravelshopsandattheairport(mustbeKEMAapproved).
2.8. Personal LaptopAlthough the school provides a modern IT resource centre, we encourage you to bring your own laptop.Laptopsmustbecompatibletoconnecttotheschoolnetwork(WPA2EnterpriseAuthentication802.1X).Pleasenotethatitisessentialthatyourcomputerrunsanoperatingsystem(WindowsorMac)in English. Your device should have an up to date anti-virus, and we recommend to regularly backup your data, in case something goes wrong with your machine.
SchoolInformation3
3.1. General InformationCaux General InformationSHMSCauxislocatedintheFrench-speakingpartofSwitzerland,abovethewell-knowntownofMontreuxandoverlookingLakeGeneva.AsoneofthefirstpalacehotelsbuiltinSwitzerland,theCauxPalaceoffersa truly unique place to study. Montreux has excellent restaurants, cinemas and bars as well as many interesting boutiques and shops.
Leysin General InformationTheLeysincampusissituatedintheheartofLeysin-VillageintheFrench-speakingpartofSwitzerland.Locatedatthebaseofaskiresort,Leysinhasmuchtoofferintermsofwintersportssuchasice-skatingand skiing in close proximity to the campus as well as fantastic hiking trails in the Alps in summer. In the eveningsLeysinoffersagreatnightlifeincludingrestaurants,barsandclubs.
3.2. Campus & AccommodationCaux Campus & Accommodation The main building housed in the historic “Caux Palace” built in early 1900s, holds all classrooms, accommodation, training restaurants and offices. Several external buildings are also available foraccommodation, within walking distance from the “Caux Palace”. All students must choose a room category before enrolling:• DoubleStandardRoom(includedinthefees)• SingleStandardRoom(withbathroom)• Double Deluxe Room• Single Deluxe Room
Double standard rooms are reserved upon the reception of the deposit payment. All other room types can onlybeconfirmedoncethefullpaymentofschoolfeeshasbeenreceived.Allocationismadeonafirst-paid,first-servedbasis.Allroomsarenon-smoking.
Leysin Campus & AccommodationSHMSLeysin ishousedintwoformerhotels,the“Mont-BlancPalace”(formerClubMed,built intheearly1900s)andthe“Belvédère”,linkedbyaSkytrain.Severalexternalbuildingsarealsoavailableforaccommodation, within walking distance from the main buildings. All students must choose a room category before enrolling:• DoubleStandardRoom(includedinthefees)• Single Standard Room• Double Deluxe Room• Single Deluxe Room• Double Superior Deluxe Room• Single Superior Deluxe Room
Double standard rooms are reserved upon the reception of the deposit payment. All other room types can onlybeconfirmedoncethefullpaymentofschoolfeeshasbeenreceived.Allocationismadeonafirst-paid,first-servedbasis.Allroomsarenon-smoking.
3.3. Academic Facilities3.3.1. Classrooms
Duringyourfirstfewdaysyouwillbegivenaguidedtouroftheschool,discoveringwhereyourclasseswillbe held. The Classrooms are set up as innovative learning space for the students, set up to complement and encourage usage of iPad in daily academic activities.
3.3.2. Training Restaurants Eligible students (dependingon course)will go through serviceoperations class during the academicstudies.UndertheguidanceoftheF&Blecturerinthetrainingrestaurant,youmaylearntheclassicservicemethodsincludingvariousfoodservicetechniques,flambée,cheese&wineservice.
3.3.3. AcademicOfficeTheacademicofficeassistsstudentswithanyadministrativeissuesrelatedtoacademics: study attestations, transcript, diplomas, class schedules, module exemptions, etc.
Study Advisor Scheme (SAS) The study advisor scheme provides students with assistance and guidance in their academic studies by offeringadditionalsupportinavarietyofsubjects.
Module Exemption and Procedure Studentswhohave thoroughknowledgeorqualifications inamodulemaybeexempted.Exemptionrequestsmustbemadeduringthefirsttwoweeksoftheterm.Theappropriateform,availablefromtheacademicofficemustbesubmittedtothemodulelecturerinthefirsttwoweeksoftheacademictermaccompaniedbysupportingdocuments(transcripts,coursedescriptionsandlearningobjectives).
3.3.4.AdministrationOfficeTheadministrationofficeisavailableforanyquestionsregardingstudentvisas,residentpermits,invoicesand other enrolment information.
3.3.5.InternshipandCareerOfficeThecareerofficecoachesandmentorsYear1Bachelor,Postgraduate/Masteranddirectentrystudentsfor professional training in Switzerland or abroad. They also assist senior students with their internship questions.
3.3.6. Learning Resources CentreOurwell-stockedlibraryisavailabletoassistyouwithyourquestions.Studentsalsohaveaccesstoawide range of online catalogues and articles.
3.4. Recreational Facilities 3.4.1. Self-service restaurant and banquet hall
3.4.2. Coffee OutletsFoodies & Starbucks – CAUXOnthe3rdfloorof“CauxPalace”, in themainbuildingofCauxCampus,youwillfind“Foodies&Starbucks”, self service outlet open 24/7, where a variety of hot & cold beverages, snacks, hot dishes & sweets can be purchased.
Foodies & Starbucks – LEYSINIn Mont-Blanc Palace located on the 2ndfloor,youwillfind“Foodies&Starbucks”selfserviceoutlet,open 24/7 where a variety of hot & cold beverages, snacks, hot dishes & sweets can be purchased. In Belevedere a second “Starbucks” is found on the 2ndfloor,nexttoreception,open24/7wherehotbeverages can be purchased.
3.4.3. Student BarGrotto Caux“Grotto”,isopenexclusivelytothestudents,servingasaplacetounwindandenjoyorganisedstudentparties. You will be informed about the opening hours and party themes at the beginning of the term.
Club Max Leysin“Club Max”, found on the 3rdfloorofMont-BlancPalace,isopenexclusivelytothestudents,servingasaplacetounwindandenjoyorganisedstudentparties.Youwillbeinformedabouttheopeninghoursand party themes at the beginning of the term.
3.4.4. Student Kitchens (Leysin only)Thereisastudentkitchenavailable,whichyoumaybookinordertoenjoyprivatedinnerswithfriendsand cook your favourite food. It is a common area for all students so please be mindful of others and leave the premises in the best condition possible.
3.4.5. Fitness Rooms Caux/LeysinThefitnessroomprovidesaselectionofweightmachines,aswellasaerobictrainingfacilities.Whenusingthefitnessfacilities,studentsshouldbefullyinformedaboutthespecificsofeachmachineandensureproperuseoftheequipmentinordertopreventinjuryormisuse.Thegymisopen7daysaweek as per advertised opening hours.
3.4.6. Spa & Wellness CentreBeleza Beauty Spa LeysinComeanddiscoverSHMS-Leysin’sSpaandBeautySalon,letourteamofprofessionalspamperyouwitha selection of treatments including massages, manicure, pedicure, depilation and hair styling, all at a preferential student rate!
Wellness CentreThewellnesscentreisfullyequippedwithasauna,jacuzziandsteamroom.Itopensonalternatingdaysfor male and female students.
3.5. Other Information3.5.1. Room KeyEach live-in student will receive their room key that should be used carefully and kept safe. If a key is lost ordamaged,areplacementcanbeobtainedfromthereceptionforCHF150.-.Keysneedtobereturnedat the end of each term.
3.5.2. Notice BoardsNotice boards may be located around your campus displaying various information on excursions, social events and other important news.
3.5.3. Luggage Room During your internship, you will have the opportunity to store one piece of luggage or one standard boxintheschool’sluggageroomforamaximumperiodofsixmonths.Allitemsmustbeclearlylabelledand locked or sealed. This service is free of charge and the school will not be held responsible for any damages or loss of possessions stored.
3.5.4. Laundry Fullyequipped student laundry facilitiesareavailable, includingwashers,dryersand ironingboards.Thesefacilitiesarecard-operated.Cardsareavailableforpurchasefromthefrontoffice.
3.5.5. Safety Deposit BoxesYour school has a limited number of Safety Deposit boxes available for rent. In case of need, a deposit can bemadewith the front office for up to 10 days after arrival (until you open your ownbank/postaccount).Studentsareresponsibleforthecontentsoftheirsafeandtheschoolwillnotbeheldresponsible in case of loss, theft or damage.
3.6. Events 3.6.1.Welcome Party / Icebreaker An icebreaker party is organised at the beginning of every academic intake and all students are invited to attend to meet and get to know each other.
3.6.2. Cultural / Themed Nights & Banquets As part of the curricular programme, students will organise and attend banquets, theme nights and other cultural events. It is a fantastic way to get to know various national cuisines and different cultures during your studies!
3.6.3. Signature EventsWorldofHospitality(LEYSIN)Held each term, this event is planned and executed by the students as a part of the academic curriculum. All aspects of event organisation must be covered in order to create the perfect event.
InternationalDay(CAUX)Students organise and execute an International cultural and culinary event day.
3.6.4. Spring & Christmas BallAllstudentsareinvitedtoattendthismajoreventorganisedoncampusthatispreparedandservedbystaff members.
3.6.5. Graduation CeremonyThisimportanteventinthelifeofastudentisheldattheendoftheirstudies.Followingthediplomaawardceremonyallgraduatingstudentsandtheirguestsareinvitedtojointhefacultyandstaffmembersforacocktailpartytohonourthegraduates’success.
3.6.6. Masterclass / Clubs / Workshops
Every academic intake your school offers various extracurricular activities for students who wish to gain additional in-depth knowledge of hospitality industry areas such as wines, champagne, spirits, cigars and many more in a fun and interactive way. Industry experts are brought in to share their passion and knowledge through lectures, practical classes and demonstrations. Classes are not mandatory and minimal charges may apply.
3.6.7. International Recruitment Forum The International Recruitment Forum is held twice a year inMontreux. It allows students tomeetrepresentatives fromtheworld’s leadinghospitalitycompanieswhocometopresent internshipandgraduatepositions.IRFisanimportantoccasiontonetworkforfuturejobopportunities!
3.6.8. Swiss Education Group Sports Day TwiceayearasportscompetitionisorganisedbetweenallSwissEducationGroupschools;allstudentsareinvitedtojoinateamandcheerfortheirschool!
3.7. School ContactsCaux Palace Rue du Panorama 2
CH-1824 Caux/Montreux
Switzerland
Tel+41(0)219629555
Fax+41(0)219629975
For General Information:
Tel:+41(0)219629555
For Administration purposes (e.g. Enrolment, visa and health insurance)
Tel:+41(0)219629945
For Academic information:
Tel:+41(0)219629970
For room allocation:
Tel:+41(0)219629555
For information regarding flights arrival and Airport pickup:
Emergency phone number
Tel:+41(0)219629000
This number is attended 24/7 and should only be used in case of emergency
SHMS Leysin Mont-Blanc Palace
AvenueLéopolddeReynier2
CH-1854Leysin,Switzerland
Tel+41(0)244932300
Fax+41(0)244932333
For General Information:
Tel:+41(0)244932300
For Administration purposes (e.g. Enrolment, visa and health insurance)
Tel:+41(0)244932323
For Academic information:
Tel:+41(0)244932478
For room allocation:
Tel:+41(0)244932300
For information regarding flights arrival and Airport pickup:
Emergency phone number
Tel:+41(0)244932888
This number is attended 24/7 and should only be used in case of emergency
3.8. Surrounding Area – ActivitiesSHMS Caux Lake PromenadeThe lake promenade in Montreux is very attractive with its range of outside restaurants,artists, musicians and markets and is very popular during the spring, summer and autumnevenings.
Lake Geneva / Boat ExcursionsSeveraldifferentboatexcursionsonLakeGenevacanbeboardedfromMontreux.Formoreinformation,pleasevisit:www.cgn.ch/eng
Rochers de Naye mountainRochers-de-Naye,amountainaboveCauxoverlookingLakeGeneva,isashorttrainrideawayfromthecampus.Inspring,summerorautumn,hikeupinsteadtostayfitandenjoythebeautifulAlpinenatureandviewsofLakeGeneva.Inwinter,goskiingandsnowboardinginthearea.
SimplonpassForstudentsinterestedinhiking,thislocationisperfect.ThismountainpassroadstartsinBrigandlinkstheRhoneValleytotheVald’OssolaintheItalianprovinceofVerbano-Cusio-Ossola.
SHMS LeysinTobogganingOneofLeysin’smostpopularattractionsisthetobogganingpark,aseriesofslopesandhalf-pipecorridorsthroughwhichyouslidedownonaninflatabledoughnut.Notforthefaint-hearted!
Kuklos Revolving RestaurantLocatedataheightof2,048metres,enjoyamealwhileadmiringthe360°panoramafeaturingsomeofEurope’shighestandmostrenownedpeaks.
Glacier 3000LocatedatthehighestpointoftheVaudoisAlps,Glacier3000isopenallyearroundforactivitiessuchashiking,skiingandsightseeing.Formoreinformationpleasevisit:www.glacier3000.ch/en
3.9. Surrounding Area – HotelsSHMS Caux Due to space limitations, the school is unable to provide accommodation for visitors. However, the schoolhasspecialrateswiththehotelsinCaux/Montreux.Formoredetails,pleasecontacttheFrontOffice.ForotherinformationaboutratesandavailabilityofhotelsinMontreux,pleasevisit: www.montreux.ch/tourism
SHMS Leysin The school is unable to provide accommodation for visitors. However, the school has special rates withthehotelsinLeysin.Formoredetails,pleasecontacttheFrontOffice.ForotherinformationaboutratesandavailabilityofhotelsinLeysin,pleasevisit: www.leysin.ch/en
3.10. Public Transport Public Transport SHMS CauxTrainsA cog railway goes from Montreux to Caux in 20 minutes. A pass for the cog railway is included in the school fee. All buses in Montreux are also included in the pass.
The Montreux train station is a starting point for any destination in Switzerland.Fortimetables,pleasevisit:www.sbb.ch/en
Public Buses PublicbusesrunbetweenMontreux,VeveyandVilleneuve.Fortimetables,pleasevisit:www.vmcv.ch
TaxisReadily available at Montreux train station, the taxis are however quite expensive.
Public Transport SHMS LeysinTrainsAcograilwayconnectsLeysintothetownofAiglein30minutes.Apassforthislineisincludedintheschoolfees.SHMSLeysinislocateddirectlyoppositetheLeysin-Feydeystop.
The Aigle train station is a starting point for any destination in Switzerland and many of the surrounding countries. www.sbb.ch/en
Public Buses The Aigle train station is a starting point for any destination in Switzerland and many ofthe surrounding countries.
TaxisTaxicompaniesoperateinLeysinandthesurroundingregion.However,theyarequiteexpensive.
Lifeon campus4
4.1FrontOfficeTheFrontOfficestaffisatyourdisposalfromMondaytoFriday.Aresidencesupervisorisoncalloutsideof the opening hours.
Mail/Parcels Incomingstudentmailwillbedistributeddailytostudents’pigeon-holes.IfyoureceiveregisteredmailandparcelsyouwillbenotifiedbyemailtocomeandpickitupfromtheFrontOffice.Youarerequestedtocomeinperson(don’tsendafriend!).
Dry Cleaning PleaseseeyourFrontofficeforfurtherinformationonavailabledrycleaningoptionsinthevicinityofthe school.
4.2. Housekeeping Services Linenandtowelsareprovidedforstudentsandroomsarecleanedeveryotherweekbythehousekeepingteam. Students are responsible for keeping their room at an acceptable level of tidiness at all times.
4.3. MaintenanceThe Maintenance team is here to ensure repairs or replacement are carried out in the rooms and around thebuildings.ForanyissuespleasecontacttheFrontoffice.
4.4. Food & Beverage Full board is provided 7 days aweek, 3meals onweekdays and 2meals (brunch and dinner) onweekends.
A range of options are offered at all meal times with vegetarian and non-pork/beef menus available. Students requiring a special diet due to medical reasons should inform the student counsellor upon theirarrivalattheschool.Amedicalcertificatewillberequired.
ForstudentswhoobserveRamadan,specialarrangementsformealscanbemadeuponrequest.
4.5. Information Technology Internet Access Uponarrival,youwillreceiveyourlogincredentialsthatwillallowyoutoaccesstheschool’sWi-Fi.
Computer Labs & Public computers You can access the computer lab and the public computers to check your school email or work on projectsoncampus.
Printers Youwillfindstudentprintersthatyoucanuseoncampus.Youwillreceiveacertainamountofcreditseachacademicterm(whichareNOTcumulativeorrefundable).Thisamountcanbetoppedupincashduring the term if required. Credentials for printer use are provided during the induction weekend.
School EmailAt the beginning of your studies, you will be assigned a school email address through which you will receive all school-related information. You are required to check your email on a regular basis to keep upwith the school’s activities. IT support is available forquestionsandassistancewithall technicalissues.
iPadYou will receive an Apple iPad at the beginning of your studies to facilitate your learning.
4.6. Student CounsellorThe student counselor is available for students who wish to discuss health concerns or social issues. Any medical problems that may prevent students from attending class will need to be reported immediately tothestudentcounselorandtheFrontoffice.
4.7. Health Care & Medical InsuranceTheschoolprovidesallstudentswithhealthcarecoverage(includingthedailycostofhospitalisationinasharedroom)andforapersonalinjurybothonandoff-schoolpremisesinSwitzerlandandabroad.
Onlymedicationprescribedbyadoctoriscoveredbyyourhealthinsurance.Dentalcareisnotincludedinthecoverage.Allmedicalbillsshouldbeforwardedtotheschool’sStudentAdministrationcoordinatorand must not be directly paid by the student. Incaseofanaccidentorillness,studentsshouldfirstcontacttheFrontofficeorthestudentcounsellorwho will organise further steps.
4.8. Sports & LeisureTheSports&Leisurecoordinatororganisesweeklysportingactivitiesandexcursions.Someactivitiesareatstudents’ownexpenses,whileothersfreeofcharge.Forstudentinterestedinsports,thereisamultitudeofactivitiesavailableintheproximityofyourschool.ForanyinquiriespleasecontacttheSports&Leisurecoordinator.
4.9. Student Ambassador Forum (SAF) TheaimoftheStudentAmbassadorForumistorepresenttheentirestudentbody.TheForumstrivestooffer you a diverse, unique and unforgettable college experience by:• Developing the student activities calendar every term •Organisingextracurricularactivities• Helping students solve communal and personal problems• Promoting a positive, tolerant and multicultural school environment
4.10. Campus Rules 4.10.1. Residence Management Team The school buildings are equipped with camera surveillance. A door code is used to access buildings outside of school hours. The code, which is regularly changed, should not to be given to any outside person under any circumstances.
Atthebeginningofeachtermafiredrillwillbecarriedoutforyourownsafety.Youshouldfamiliariseyourselfwithemergencyproceduresandfireescaperoutes.
4.10.2. Smoking areasForsafetyreasons,anysmoking(includinge-cigarettes)isstrictlyprohibited,exceptindesignatedareas.
4.10.3. VisitorsVisitorsaremorethanwelcomeoncampusduringcertainhours.AllvisitorsmustreporttotheFrontOfficeuponarrivalandwillbeprovidedwithavisitorbadge.Anidentificationdocumentwillhavetobepresented. No overnight visitors are allowed.
4.10.4. Items Forbidden on Campus • Electrical appliances such as kettles, irons, heating elements, rice cookers, toasters, cookingappliances,etc.(Hairdryersandsoundsystemsarepermitted). This is a very important fire prevention rule.• Weaponsandsubstitutes(pocketknives)arestrictlyforbidden.• Only medication issued on prescription by a registered doctor may be brought to school. SwissEducationGrouphasaZeroTolerancedrugspolicy,insideandoutsideofcampus.• Alcohol - no alcohol is to be brought on to the school premises by the students.
Forfurtherinformation,pleaserefertothestudenthandbook(distributeduponarrival)
Switzerland andGeneral Information5
5.1. HistorySwitzerland’shistoryhasbeengreatlyinfluencedbyitsgeography,whichdividesthecountryintosmallregions. These regions were independent until 1848 when the country became a confederation. Since thistimethenumberofregionsjoiningtheconfederationhasgrowntoatotalof26thatnowmakeup the country of Switzerland.
5.2. Population & LanguageSwitzerland has a population of 8.4 million people. There are four native languages spoken and many people also have a good English level.
German 63% French 23% Italian 8% Romansh 1%
5.3. Swiss People & CultureSwitzerland’s independenceandneutralityhave longplayeda role in thecountry’s culture. Inmorerecent history, Switzerland has opened up to its European neighbours and is now an active member of the United Nations. Switzerland is active in many international organisations, but retains a strongcommitment to neutrality.
5.4. Location RegionThereareavastrangeofactivities,sitesanddestinationsforyoutoenjoyduringyourtimeinSwitzerland. You are encouraged to explore as much as possible during your stay as the local region has many places to discover. Bern Switzerland’scapitalcityhasaveryattractiveoldtownwithlotsofstyle!Highlyrecommendedforanimpressive Saturday excursion.
Geneva Visit the St-Pierre cathedral and its ancient vaults in the old town, and one of the most popular attractions,theJetd’eau.AnidealdestinationforashoppingtriponaSaturday! Lausanne AttractionsincludetheOlympicmuseum,theQuaid’Ouchypromenadeandtheoldtown. Zurich ZurichisoftenreferredtoastheeconomiccapitalofSwitzerland,itisavibrantcity,withavarietyoftrendy bars and restaurants and a great nightlife.
5.5. ClimateGenerallyspeaking,springiswetandcool,summeriswarmanddrywithmaximumtemperaturesupto35°C.Fallisusuallydry,butcool.Winteriscoldanddryandthetemperaturemaydropbelow0°C,especially at night. The Alps usually get a lot of snow, but even at lower elevations, it is not unusual for it to snow.More info on: www.meteonews.ch
5.6. EconomySwitzerland is a prosperous and stable modern market economy with low unemployment, a highly skilledlabourforceandapercapitaGDP(grossdomesticproduct)largerthanthatofthebigWesternEuropean economies.
5.7. CurrencyThe local currency is the Swiss franc. ThefrancnotescomeinCHF10.-,20.-,50.-,100.-,200.-&1,000.-denominations.
5.8. BanksBanksareopenedfromMondaytoFridayfrom8amuntil5pmdependingonthebranch.
Foreigncurrencyandtraveller’scheckscanbeexchangedinmostbranches.
5.9. International Airports in Switzerland In Switzerland, there are 3 international airports:Geneva,ZurichandBasel.Allthreehavegoodoptionsforlocaltransportation(trains,buses&taxis).
5.10. Getting Around TheeasiestandmostaffordablemeansoftravelinSwitzerlandisbytrain.Ahalf-farecard(demi-tarif)canbeobtainedatanytrainstationandallowstravelontrainsat50%ofthenormalfare.Formoreinfo, please visit: www.sbb.ch/en
DrivingPleasenotethatanypersonstayinginSwitzerlandlongerthan12monthsmustexchangetheirdriver’slicense to a Swiss one and might have to retake their exam.
5.11. EmbassiesListofForeignrepresentationinSwitzerland: https://www.eda.admin.ch/eda/en/fdfa/representations-and-travel-advice.html
5.12. Miscellaneous5.12.1. ElectricityThe main voltage is 230V
5.12.2. Weights & MeasuresSwitzerland uses the metric system.
5.12.3. TelephonePhonecardsareavailableinSwitzerlandandcanbeboughtfromanypostofficeorkiosk. Formobilephonesubscriptions,enquireatatelephoneshop.
5.12.4. Business & Shopping AreaMostofficesareopenbetween8amand5pmMondaytoFriday,whileretailshopsopenfrom9amuntil6.30pmMondaytoFriday,and8amuntil5pmonSaturdays.
5.12.5. Religious ServicesThepredominantreligionsinSwitzerlandareCatholicismandProtestantism.Orthodox,Muslim,JewishandAnglicancommunitiesarealsoestablishedinmostmajorcitiesofSwitzerland.SomeservicesareheldinEnglish.Youwillfindmoreinformationatyourlocaltouristinformationcentre.
5.12.6. General Safety TipsAlthough Switzerland is considered one of the safest countries in the world, some basic personal safety rules apply:• Never leave your belongings unattended•Don’tletyourselfbedistractedatATMs•Don’tcarrylargesumsofcashorvaluablesandalwaysbediscreetabouttheminpublic• Never hitch-hike• At night, stay on well-lit streets and if possible travel in groupsIntheunlikelyeventthatsomethingshouldhappen,theschool’sstaffareavailabletoassiststudents.
Please note, the school reserves the right to change/amend any of the above policies at any time, without prior notice. Updated:February2020