Student Wellbeing Services

Student Services Supporting you at Newcastle University

CareersService

Accommodation Student Progress Service (includes the Visa Team)

Student Wellbeing Service

• Student Financial Support Team• Student Wellbeing Team• Chaplaincy

Student Wellbeing Service• Student Wellbeing provides a range of services, information

and guidance to help students achieve successful completion of their studies:

• Counselling and Mental Health Team• Disability Support Team• Specialist Learning Team• Student Financial Support Team• Chaplaincy

What we offer…

Counselling and Mental Health TeamOur therapists are professionally qualified and experienced to help students with issues such as:

• Anxiety• Bullying• Childhood abuse/trauma • Eating distress• Loss e.g. bereavement, divorce• Low mood & depression• Relationships/family difficulties• Sexuality• Self esteem issues• Transitions – e.g. home sickness

Counselling and Mental Health TeamInitial Appointments & Discussion • To arrange an initial appointment come to King’s Gate

reception, phone us or complete a web form• From here, we will decide how to best meet your

particular needs, e.g.:• 1:1 therapy • One of our groups e.g. to help with anxiety; depression;

work block and procrastination• On-line counselling• Signposting to additional services• On-line resources and self-help

Counselling and Mental Health Team Consultancy

• Therapists offer advice for staff, friends and family, where there are concerns about a student’s mental health

• We must have the student’s consent to discuss them, but can speak about someone hypothetically

• Call 0191 208 3333 and leave details – a team member on consultancy duty will ring back

Confidentiality

• The Counselling and Mental Health Team provide a confidential service. Any personal or sensitive medical information the student shares with us is confidential

• If this information is to be shared with others in the University we require the student’s explicit written consent

• The student is entitled to know the purpose for which it is being disclosed

*There are some exceptions. Our confidentiality statement can be found on the website:

www.ncl.ac.uk/students/wellbeing

Disability AdvisersWhat do we mean by a Disability/ Long term medical condition?

Specific Learning Difficulty • E.g. Dyslexia, dyspraxia, autism, Asperger's syndrome

Mental Health Disability • E.g. Depression, anxiety disorders, eating disorders

Sensory impairment • E.g. Deaf, hard of hearing, blind, partially sighted

Physical impairment / Mobility Issues • E.g. Wheelchair user, cerebral palsy, multiple sclerosis

Long Term Medical condition • E.g. Diabetes, epilepsy, severe migraines, Crohn’s disease, chronic fatigue syndrome,

fibromyalgia, eczema, asthma, allergies, heart-related problems, brain damage injuries, stroke, cancer, HIV and any other long term medical condition which has a substantial and long-term negative affect on your ability to do normal daily tasks

The role of Disability Adviser

• Talk to applicants and students about their support requirements

• Assist in applying for the Disabled Students’ Allowances (DSA)

• Help to arrange assessments of study support requirements

• Liaise with the Examinations Office about exam arrangements

• Inform academic schools regarding appropriate support

Specialist Learning Support• Work with students with specific learning difficulties e.g.

dyslexia, dyspraxia, AD(H)D & Autistic Spectrum Disorder (ASD)

• Support for developing study skills-• Specialist 1:1 tuition e.g. organisation and time management,

developing critical analysis skills, dissertation support • Skills Signposting - signposting students to study skills resources to

support independent skills development

• Social Mentoring- support to develop social skills & access social activities

• Autism and Asperger Support Network (AASN)-a peer-support group for students who have Autism/Aspergers Syndrome

Student Financial Support Team

• Provide hardship funding for students experiencing financial difficulties

• Award many bursaries and scholarships to UK and international students

• Deal with US Federal and Canadian Provincial funding• Advise on budgeting and money management• Offer one to one student appointments• Hold drop-ins 2-4pm every Wednesday and Thursday

What else is available• Personal Tutor: Meeting and establishing contact is extremely

important • University Security: police the campus and provide crime

prevention information – PC Al Gibson• Chaplaincy - committed to religious tolerance, diversity and

respect, welcomes students from all faiths or none. The chaplains are from different Christian denominations and major world faiths

• Nightline: a student run listening service 8pm to 8am• SAC (Student Advice Centre): The SAC can provide free,

confidential advice on a wide range of topics. Visit http://www.nusu.co.uk/welfare/sac/

Health and Wellbeing• Students must register with a doctor locally so that immediate

advice and support can be accessed when required for any health matters – physical or mental health

• The NHS website provides information as to the nearest GP: www.nhsdirect.nhs.uk then Health, Advice and Information & Finding a local health service.

• Please take a card when you leave.

Contact Student Wellbeing Service

• Online staff directory: for direct contact details• Telephone: 0191 208 3333• Email: https://my.ncl.ac.uk/students/enquiries• Website: www.ncl.ac.uk/students/wellbeing• Chaplaincy: 0191 208 6341 or email Chaplaincy@ncl.ac.uk

Any Questions