studentemployeehandbook2014_15.pdf

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Campus RecreationStudent Employee

Handbook



Campus Recreaon Student Employee Handbook 2014-2015 “The Benets Will Last A Lifeme”

Our Sta

ector of Campus Recreation

Milly MacDonell

Associate Director of

Campus Recreation

Judy Yeast

Business Manager

Julie Terstriep

anager of Sports Facilities

Alan Arvin

Facilities Manager

Marsha Gros

ssistant Facilities Manager

Connie Van Dyke

raphic Designer Associate

Jody Zscheck

Director of Aquatics

Management & Outdoor

Pursuits

Pat McGrath

ctor of Facility Management

& Sport Clubs

Nick Knowles

irector of Fitness Services

Kelley Kenady

ctor of Intramural Sports &

Student Development

Dusn Van Sloten

Our MissionTe mission o Campus Recreation is to provide recreational programs andacilities to the University community with an emphasis on meeting studentneeds.

Te services offered provide lie enhancing, recreational opportunities orthe physical, mental, and social interests o the individual.

Campus Recreation takes great pride in providing students, aculty, andstaff with the opportunity to balance work and recreation through a varietyo programs, services, and acilities.

What is Campus Recreation?Campus Recreation is an office within the Division o Student Services. TeCampus Recreation Office maintains and operates the Donald S. SpencerStudent Recreation Center, Vince Grady Field, Harry Mussatto Gol Course,the Sipolt Memorial Disc Gol Course, and numerous other outdooracilities. Programs include intramural sports, sport clubs, Rec Events,fitness services, and aquatics.

Table of ContentsOur Mission .............................................................................................................

What is Campus Recreation? ....................................................................................

Programming Areas ...............................................................................................

How to recognize an excellent employee ....................................................................

Dress Code ................................................................................................................

Absence and ardiness Policy ...................................................................................

Substitution Policy ....................................................................................................

Evaluations ..............................................................................................................

imesheets/Payroll ....................................................................................................

Required raining .....................................................................................................Employee Recognition .............................................................................................1

Te FISH PHILOSOPHY .....................................................................................1

raining and Development ......................................................................................1

Step 1: Employee Orientation .............................................................................1

Step 2: Basic Workplace Skills .............................................................................1

Step 3: Career Development ................................................................................1

SPARK ....................................................................................................................1

O2E (Ordinary to Extraordinary) ...........................................................................1

SAR2FINISH ......................................................................................................1

General Policies and Guidelines ..............................................................................1

Employee Discipline ................................................................................................1

Disciplinary Points System ......................................................................................1

Injuries at Work ......................................................................................................2

Emergencies ............................................................................................................2

Spencer Student Recreation Center our ..................................................................2

Campus Recreation Outdoor Facilities ....................................................................2Disclaimer ...............................................................................................................2

Campus Recreation Student Employee Handbook2014-2015




ogramming Areas

acs | Pat McGrathMile High Club and Duck ClubFamily SwimLap/Open SwimPrivate RentalsSwim Lessonswiu.edu/aquatics

ess Services | Kelley Kenady Personal raining, Fitness Assessments, and Introducation to Cardio andWeight EquipmentGroup Fitness Classes including RX Bootcamp, Kickboxing FitChallenge, Aqua Zumba, Cycle Circuit and moreWellness events such as blood pressure screenings, health airs, anitaScale ScreeningsFitness incentive programsChair Massage with ammy Miller , licensed massage therapistwiu.edu/fitness

amural Sports | Dusn Van Sloten | Play it your way! Comprehensive array o activities, a riendly and knowledgeab le staff, anda sae playing environmentSocial, competitive, and sporting in natureEncouraging and promoting the value o air play and a healthy liestyleLeagues, tournaments and one-day eventsMen’s, women’s and co-recreation divisionsCompetitive, intermediate, and recreational levels o play wiu.edu/intramurals

door Pursuits | Pat McGrath | What have you done today? Outdoor events such as camping, canoeing, hiking, climing and moreWeekend Rentals or Basic Camping Gearwiu.edu/outdoors

Events | Judy Yeast Variety o events geared toward student interests and/or philanthropic causesLate night “Rocky Afer Dark” and co-sponsored programmingBig Pink Volleyball, eXtreme Dodgeball or Diabetes, Rocky N Roller Skate, Ner Ops, Jackie Robinson Wiffleballournament, World Cup Soccer ournament, Family Day, Moms’ and Dads’ Weekends eventswiu.edu/recevents

rt Clubs | Nick KnowlesStudent-driven and governedOpportunity or personal skill development and experiential learning among peersCompete against other colleges and universities in leagues, tournaments, and matcheswiu.edu/sportclubs

Customer Service in Campus RecreationWe want our customer to receive the highest level o service by our student employees. Here are some recomto help student employees in their interaction with our participants:

Communicaon

We pride ourselves on our standards o communication; the lines o communication are always open. We striensure that our inormation will be accurate and concise.

Risk Management

We want to offer a sae environment or programs. Te saety o our participants is o the utmost importanceinherent risks involved in all recreational and competitive programs. Te participants in Campus Recreation aware that involvement is voluntary.

Environment of Learning

As an integral part o the Division o Student Services within an institution o higher learning, we strive to propportunity or students to benefit rom their leisure pursuits by encouraging the development o healthy lieprovide recreational opportunities that promote a total wellness concept or the total well being o each indiv

Consistency of Atude

We want our customers to always experience a positive attitude rom our entire work orce. We strive to creatan atmosphere that enhances campus lie, supports the mission o the University, and provides opportunitiesinteractions that oster intellectual development and cultural harmony.

Student Personnel Guidelines

Each individual employed by Campus Recreation is a valued, personal representative o the University. Emplexpected to be sensitive and responsive to the individual needs o our participants, including students, acultyadministrators, and visitors to WIU.

o support the highest standard o quality services to which Campus Recreation is dedicated, each employee to practice the ollowing:

Pride of Ownership

As employees o Campus Recreation, we should strive to ensure that we always go above and beyond the call assist our members and guests. We must take great pride in our programs.

Courtesy and Respect

As employees o Campus Recreation, we should be courteous and display a positive, helpul attitude. Rememsmile is a universal language. Address each member o the Center by name when possible. Introduce yourselwith whom you interact and, i applicable, describe your role. Respect each person’s right to quality service anrespect.

Course of Acon

As employees o Campus Recreation, we should acknowledge all problems and complaints, and attempt to reimmediately whenever possible. I you cannot resolve a problem, find someone who can. ell the person whecan expect to receive a response. I there is a delay in delivering a service, help the person understand the readelay.

Professionalism

As employees o Campus Recreation, we should perorm all duties in a courteous, prompt, and proessional mInteract with ellow employees in a considerate, helpul manner that exemplifies teamwork. Assume responsibmaintaining a clean, sae, and attractive work environment.

Fall 2014

Graduate Assistants

Brandon De Cook

Alaina DiGiorgio

Tiara Cash

Leslie Ducay

Sara Frederick

Alyssa Gaudreault

Ausn Hetzer

Nick M aentanis

Stephanie Nielsen

Sco Poulos

Kyle Randolph

Emily Sparks

Patrick Thomas

http://localhost/var/www/apps/conversion/tmp/scratch_2/wiu.edu/aquatics

http://localhost/var/www/apps/conversion/tmp/scratch_2/wiu.edu/fitness

http://localhost/var/www/apps/conversion/tmp/scratch_2/wiu.edu/intramurals

http://localhost/var/www/apps/conversion/tmp/scratch_2/wiu.edu/outdoors

http://localhost/var/www/apps/conversion/tmp/scratch_2/wiu.edu/recevents

http://localhost/var/www/apps/conversion/tmp/scratch_2/wiu.edu/sportclubs










w to recognize an excellent employee in Campus Recreation

Positive Attitude

Punctuality

Professionalism

Surroundings Awareness

Learning Attitude

Reflection of Campus Recreation mission

Flexibility in Scheduling

Extra Effort

Problem Solver

Responsible

Highly Motivated

Exhibits Initiative

____________________

____________________

____________________

Drew Dudley “Everyday Leadership” - TED Talks

Dress CodeAppropriate attire or workers is listed below:

• You will be issued one Rocky’s Rec Crew staff shirt to wear with shorts, pants, or skirts. (Additional shirpurchased in the Campus Recreation Office.)

• Student employees must wear the Rocky’s Rec Crew staff shirt at all times while on duty.• Campus Recreation nametags are to be worn on the ront o the staff shirt at chest level on the right sid

times while on duty.• Te inseams o shorts must be a minimum o our inches long. Boxers (worn as shorts), cut-offs, mini-

sweatpants, workout clothes, pajama pants, medical scrubs, and patched, aded, rayed, torn, or bleache jeans are not acceptable dress.

• Hats, caps, kerchies, and sunglasses may not be worn inside Campus Recreation acilities.• Closed-toe shoes must be worn by student employees at all times with the exception o lieguards while• During cold weather, i you need additional clothing or warmth, please discuss this with your supervis• Te first time you arrive at work without proper attire, you will be sent home to change and the inciden

documented.• Additional Dress Code Standards exist or students who work as intramural officials, group fitness instr

lieguards, and personal trainers.• Student employees who do not ollow this dress code will be subject to disciplinar y action which could

the loss o their position.

Breaks• At the discretion o the appropriate supervisor,

take a 10-minute paid break or every continuoshif.

• Eating and drinking while on break may only bthe Oasis or Break Room.

• At the discretion o the appropriate supervisoemployee who works a minimum o a 7.5 houcontinuous shif may take a non-paid, one-homaximum lunch break.

• Te lunch break may not occur at theor end o a shif or be used in conjunc

paid break.• I or some reason, you cannot leave

area or a break, you are not to eat in visible to our customers.

Although there are many dierent employee groups in Campus Recreaon, dress

appropriately for your posion sends a professional and welcoming message to

our patrons. It is important for Campus Recrea

employees to project a neat, clean, idenabl

and professional image.

http://youtu.be/HR2UnsOuKxo

http://youtu.be/HR2UnsOuKxo




sence and Tardiness Policyare a member o our team and what you may not do impacts our entire team. Student employees are responsibleetting their shifs covered. Speak with your direct supervisor to find our how he/she would like these scenariosled.I you are ill and cannot ulfill your shif, you must call your supervisor. I you need assistance in reaching yoursupervisor call the Front Desk at (309) 298-2797 or the Campus Recreation Office at (309) 298-1228.Do not leave a message as the supervisor may not get it in a timely manner.I you do not come to work or do not speak with your supervisor, you are subject to disciplinary action whichcould lead to termination.Unauthorized absences o two or more consecutive shifs without notice will be considered as a voluntarydismissal, and you will be removed rom the work schedule.Te ollowing list contains examples o absencesthat may be excusable i communicated to yoursupervisor.

3 ime off or a workers’ compensation injury 3 Jury duty 3 Military leave 3 Emergency situations beyond your control 3 Death o a amily member 3 Illness/Accident (verifiable)

bstitute Policysionally an employee may need to obtain a substitute or a shif. I you find you are unable to work a scheduledyou are responsible or securing a substitute rom within your area. Student employees are responsible or gettingshifs covered. Speak with your direct supervisor to find our how he/she would like these scenarios handled.

aluationssupervisor will complete an evaluation o his or her studentoyees at the end o each semester and at the end o employment.

uation orms are kept or uture reerence calls. Students areated on:

Quality o Work Quantity o Work

Comprehension o Job ProceduresReliability/Dependability

Attitude oward Work Judgement

ProessionalismCooperation

InitiativeLeadershipCommunication

Handling ConflictCreativity

Integration o Prior Learning

In order to best serve our membership, we

cannot aord miscommunicaon about

assigned shis. Unauthorized and unnecessary

absences jeopardize your employment and

unfairly burden other employees.

Timesheets/Payroll• You should log in your time on your timesheet when you arrive or work, and log out when you leave w• Te time sheets are a semi-monthly lega l record o your hours. Please be very accurate in recording you

area o work.• ime sheets are kept in a 3-ring binder in each program area. Additionally, each shif, employees must

and out on the online time card system (imePro). You are paid or the hours you have swiped in. I yclocking in, you must notiy your supervisor with the correct clock in and out time and day and date orshif.

• I you do not have an authorization on imePro, please notiy your supervisor immediately or you will getting paid.

• Te supervisor retains the completed time sheets.• I you eel there might be an error in your timecard, contact your supervisor.

Required Training

Ethics Training

University employees must complete Ethics raining on an annual basis. Te University will notiy you by e-provide instructions to you concerning when and how to participate in annual Ethics raining. You must coWestern Illinois University Ethics raining within the time limit stated in the e-mail and provide your super

a copy o the certificate o completion. I not completed, your employment could be terminatedSexual Harassment Training

University employees must complete Sexual Harassment raining on an annual basis. For many people, “sexharassment” is an emotionally charged topic, loaded with conusion and uncertainty. Tis is unortunate, besexual harassment can be readily understood.

Student Employee Trai

Each Campus Recreation emust attend scheduled studemployee training sessions.will cover area specific skillCampus Recreation policie

In-services/Employee G

Training Meengs

Employee areas may requiradditional in-services and tmeetings such as those or and officials. Employees areto attend these meetings annotified when they will occ

supervisor.

Campus Recreaon

to make employee t

fun and valuable.

employee group has

dues for which emp

receive addional tr




ployee Recognition

ployee PromoonsA promotion may require the employee to pass a written test, be interviewed, or acquire certain certification/training prior to scheduling.Student employees may be cross-trained in other areas o Campus Recreation.Individuals interested in promotion and growth within Campus Recreation should contact their supervisor.

dent Employee of the MonthEach month, up to two student employees will be recognized or outstanding work perormance. Nominationsand selections are made at the Campus Recreation staff meeting.Student Employees o the month receive a gif certificate or a ree lunch buffet at Larry A’s Pizza and have theirpicture posted in the Spencer Student Recreation Center.

ch Me at My Best I you do something that makes a member’s day or exceed their expectations, you might just get “caught at yourbest”.Members or ellow employees may submit a “Catch Me at My Best” card to recognize the perormance and extraeffort o our employees.Afer a review o the nomination, the recipient will receive a pin to wear on their Campus Recreation shirt. Te

first time employees are “caught at their best” they will receive a gold pin.Each subsequent time an employee is “caught at their best” they will receive a different color indicating their levelo distinguished service.

e FISH PHILOSOPHYt is the Fish Philosophy?

ne drizzly day in a small fish market on the West Coast, a group o workers muddled through their jobs oping and selling fish. Suddenly, there was a revelation: I they had to show up and do these somewhat mundaneanyway, why not HAVE FUN?

Te employees o the fish market started to change their attitudes. It became common to see fish flying across theo the kiosk. Shoppers were brought into the act, and were prompted to catch the fish being thrown across the

m. Businessmen rom the commercial buildings across the street began to come during their lunch hours just toh the spirit o play being such a success in the workplace.

ventually, the workers o the fish market developed an entire philosophy about work, which involves the ollowing.

our key points o the philosophy are:

Play - have un and create energy at home or at the office.

Make their day - how can you engage ellow employees and students to make each other’s day?

Be Present - How can you make sure you are ully available and aware during conversations with people? It is

about creating a greater sense o intimacy between individuals.Choose Your Atude - Each day you choose how you are going to act or which “side o the bed” you wakeup on. Te choice is yours and, the way you act, affects others.

Training and DevelopmentCampus Recreation is dedicated to providing all student employees with staff development and training proin an effort to provide personal and proessional growth and to improve service to students, aculty, and stafftraining and development programs will be provided on an ongoing basis. Whether your uture chosen fieldCampus Recreation or not, we hope to teach you important transerable skills that you will be able to take wto whatever career path you choose. Customer service, time management, and conflict resolution are some omany skills you will need to be competent in working with Campus Recreation. Tese same skills will be reqwhatever proession you choose.

At Campus Recreation, we believe an on-campus position is more than just a job; it is an opportunity to deveproessionally and personally outside the classroom.

As a WIU student employee, you are beginning to develop transerable skills and competencies rom your wexperiences that you will use throughout your lie. Campus Recreation student employees are not only earnipaycheck but also gaining valuable lie and career skills while motivating and instilling confidence in others

Campus Recreation aims to provide student development and aspires to ensure its student employees develocommunication, leadership, time management and responsibility.

Campus Recreation is all about empowering students, and student development is at the core.

Training and Development PlanStudent raining & Development Activity Completed By:

Step 1 Employee Orientation First Week

Step 2 Basic Workplace Skills First Week

Step 3 Career Development• Career Development Plan (returners)• Learning Outcomes• Experiential Learning

First Week

Step 4 Leadership raining• SPARK (First Year)• O2E (Returners)

September/October

Step 5 Reflection Meeting #1 October

Step 6 First Semester Evaluation December

Step 7 Reflection Meeting #2 February/March

Step 8 Leadership raining• Start2Finish

March/April

Step 9 Second Semester Evaluation May

Step 10 Student Employee Survey May




Learning Outcomes for Campus Recreaon Student Employees1. Teamwork

Te student employee should be able to work well as a team with ellow co-workers and campus recrstaff.

2. Communication Te student employee should be able to communicate effectively with students and staff.

3. Critical Thinking/Decision Making Te student employee should be able to make effective and timely decisions, assess situations or circuand draw sound conclusions.

4. Conflict Management Te student employee should be able to Identiy sources o conflict between onesel and others, or beother people, and taking steps to overcome disharmony.

5. Commitment Te student employee should be able to be responsible, reliable, dependable, and committed to their

6. Social Responsibility Te student employee should be able to understand ethics, social responsibility and cultural diversityability to consider the impact o their conduct and actions.

7. Leadership

Te student employee should be able to influence others in a positive way

8. Time Management Te student employee should be able to manage several tasks at once, setting priorities, and allocatinefficiently in order to meet deadlines.

Ulmate Outcomes for Campus Recreaon Student Employees

By completion o their college career with campus recreation, the student employee will have:• Developed their work skills and knowledge• Became more mature in their thinking• Assumed greater responsibility • Expanded their interpersonal skills• Became an effective leader

ep 1: Employee Orientationcription o Campus Recreation (History, Mission, Goals)- Organizational Chart-Emergency Procedures-ortant Phone #’s- Dress Code- Job Description and Work Schedule- Compensation Details-Meeting Schedule

dent Employees should be able to: 3 Understand campus recreation’s mission/goals 3 Describe the areas wit hin campus recreation 3 Identiy and understand the campus recreation organization chart 3 Understand what to do i an injury occurs 3 Understand what to do i an emergency situation occurs 3 Understand and adhere to the student employee dress code 3 Understand the position job description 3 Communicate with your supervisor on a regular basis 3 Understand the work schedule 3 Understand attendance policies 3 Understand the substitution policy3 Understand payroll procedures

3 Attend assigned meetings 3 Understand two-way radio procedures

3 Locate all campus recreation acilities

ep 2: Basic Workplace Skillsplied academic skills, including the traditional basic skills (e.g., reading, writing, speaking, listening, math) as wellhose that are essential in today’s workplaces, such as using technology, and locating and using resources.

dent Employees will be able to:. Read with Understanding: Ability to read and understand written work-related inormation, such as reading

or various purposes, to complete a task, locate specific inormation, or critically analyze inormation.. Write Clearly and Concisely: Ability to write accurate and complete messages, and complete documents or

orms or various audiences and purposes. Listen with Understanding: Ability to comprehend, analyze, and interpret orally presented communications

and directions on amiliar and unamiliar topics.. Speak Clearly and Concisely : Ability to express ideas and inormation orally in a clear and understandable

manner while sustaining interest and attention.. Apply Mathematical Operations, Concepts, and Reasoning: Ability to understand, interpret, and manipulate

mathematical unctions and concepts to complete work tasks and solve problems.. Observe Critically: Ability to notice, analyze, and respond to visual inormation, especially in irregular or

unusual situations.. Use echnology: Abiltiy to select and effectively use basic workplace technologies to perorm work-related

tasks (Internet, Sofware, Hardware, Network, E-mail, Listserv, URL, Data, Multimedia, Log on/off).. Locate and Use Resources: Ability to identiy, select, and allocate resources, such as inormation, time, people,

money,reerences, equipment, tools and materials.

ep 3: Career Developmentnserable Skills/Learning Outcomes to be learned by Campus Recreation Student Employees

arning Outcomes

tudent Learning Outcome is a clear statement o what a student should learn and be able to demonstrate uponmpleting a course or program. It describes the assessable and measurable knowledge, skills, abilities or attitudes thatdents should attain by the end o a learning process.

A good leader must also be a good follo




ARKSkill s P = Passion A = Attitude R = Respect K = Kindness

at Campus Recreation want our employees to have great customer service and to exhibit SPARK! New Employeesequired attend a SPARK session offered during their first semestert-Oct).

loyees will be emailed the available times at the beginning o thester, and must respond to which session they are attending.

y great team has at least one member who gives them that extrak during a game to help gain a victory. Maybe it is a reserve playerng off the bench and giving the team that extra energy needed tohem over the top. Maybe it is an amazing catch in the Super Bowlhelps spark the team to a big win. Maybe it’s somebody that bringsement to a team that is down, lacking confidence, and eeling ae o hopelessness. Whatever it may be, i someone brings a spark tom it is positive action that results a positive reward.

as Campus Recreation employees aim to give that spark to help make people’s day and help them get the extragy needed to reach their goals. Just imagine i we all created that energy and enthusiasm. One spark can start a

however can you imagine what a bunch o flying sparks can do?t has greater affect, a camp fire or a bon fire? A camp fire has room or a ew but a bon fire has room or many.patrons/participants take part in our services or a variety o reasons. It could be or social reasons, physicalss, competitive, stress release, or because we are an energetic place to be. Whatever the reason may be, ouris to provide the best experience possible or our patrons and participants. We want them to eel like they’vemplished something and can’t wait to come back. Our patrons/participants are the reason we are here and we wantke good care o them and make them eel at right at home.

E (Ordinary to Extraordinary)rning Employees are required to attend the 02E session offeredng the first semester (Sept-Oct).

loyees will be emailed the available times at the beginning o thester, and must respond to which session they are attending.

world today is ull o people are content with good enough. Teretime to strive or excellence or attempting to do more than

yone else is doing.

ofen get caught off guard when someone actually carries out hisr responsibilities with excellence. When mediocrity is the norm,lence becomes the exception.

will never be discovered by walking the path o mediocrity. We must be willing to rise above the norm and pursueality o lie that ew ever achieve. Most o the people we celebrate at being extraordinary are simply normal peoplereused to accept mediocrity as the standard o excellence.

y potentially brilliant minds are trapped by their attachment or doing things the way they’ve always been done.asier to repeat the mistakes o the past than to address the uture with resh ideas and creative solutions.

an live ar above mediocre by applying our creativity to many aspects o our lie .We might make some mistakes,we should view them as experiential learning environments, especially being at a university. Te lessons we learne doing something differently might change our perspective in other parts o our lie.

y people will keep on using ailed strategies because the mediocrity that comes with tradition is more comortable

than the excitement o doing something different. When we do what we’ve always done, the outcome is predDoing what you’ve always done won’t produce results you’ve never achieved.

START2FINISHTis is an optional program or campus recreation studentemployees that will be offered during the spring semester.

Most o us look orward to the start o a new semester.We ofen say, “Tis semester I am really going to ocuson getting good grades.” But afer a ew weeks we orgotmaking that promise to ourselves. We are excited aboutour new job. We can’t wait to get to work and we love whowe are working with. We eel it will be nothing like our last job. Afer a ew weeks, that exciting new job becomes agrind. We set out to lose weight or get in shape. So we start working out every day. Afer a ew weeks we realwork” and “this is hard”. We end up quitting because we thought it would be easier than this.

Te problem is that once the newness wears off, it’s real easy to start taking things (and people) or granted. Owe like to think “that’s not going to happen,” especially when it comes to that special relationship. But it doesand we’ve all seen it happen. Maybe it’s even happened to you! Tat’s where the old saying comes rom: “I ne

realized what I had until I lost it.” Te truth is, they realized it at some point, but then the newness wore off aorgot.

We all want to be successul in lie, in our jobs, in our classwork, in our relationships, in our finances, and in health. We have an end goal in mind or each o these areas. I want to get promoted, I want to graduate, I wamarried, I want to have lots o money, and I want to be strong and healthy. But whatever reason, we ail to regoals.

Start 2 Finish will help you deal with and conquer the bumps in the road that halt success, and help motivatefinish the race you have started. It will help you stay ocused in your job, school, relationships, finances, and

Most of the people

we celebrate at being

extraordinary are simply

normal people who refused

to accept mediocrity as the

standard of excellence.




neral Policies and Guidelines

WESTERN ILLINOIS UNIVERSITY

GENERAL STUDENT EMPLOYMENT POLICIES

Student employees may not work more than 20 hours per week or 8 hours per day during the academic year.Falsification o hours worked is grounds or immediate dismissal. Students suspected o alsiying time cards willbe reerred to the Director o Campus Recreation.Payroll is prepared every two weeks beginning on Mondays. I you work between August 18 and August 31, youwill recieve your paycheck on September 12. A direct deposit orm must be completed and filed withPayroll. Paychecks must be directly deposited into your personal bank account.

CAMPUS RECREATION

GENERAL EMPLOYMENT GUIDELINES

ollowing guidelines are designed to assist each o you in doing a conscientious and effective job.

mmunicaonAll messages and pertinent inormation must be relayed to the person relieving you.o ensure privacy, Campus Recreation employees’ telephone numbers should only be given to co-workers orsupervisors.I your replacement or the next shif doesn’t show, please notiy the supervisor on duty immediately.

Cell phones are not to be used at work except in the case o emergency on the intramural fields.

mputer UseComputer use is limited to that which is required to perorm your duties.

tomer ServiceAssist Spencer Student Recreation Center patrons in a proessional and courteous manner.Uphold all o the Spencer Student Recreation Center rules and regulations. Be consistent with rule enorcement.

ployee Availability

All student employees must be available or weekend duty.

ployee RecordsEmployees may receive a written commendation or outstanding perormance or a written notification whenperormance is below expectations. Tese notices will be placed in their employee file and can be used as areerence or employee evaluations.

ployee TrainingYou are required to attend each semester’s employee training. You may also be required to attend in-services and/or staff meetings.All Campus Recreation first line responders are required to be CPR/First Aid/AED certified within 30 days otheir original employment date. (National Saety Council or Red Cross certifications are provided ree o chargeto all firstline responders who are Campus Recreation employees.You must know the Emergency Procedures in your area. I any injury or accident occurs, notiy the supervisoron duty immediately.

Permied While on Duty When you are on duty, participation in individual leisure activit y is NO allowed.Friends, acquaintances, or significant others should not visit/socialize with you while you are on duty.Wearing o headphones, playing o electronic games, MP3’s, or cards are not allowed during working hoursunless approved by your supervisor.Doing non-work related tasks (including reading magazines, newspapers, books, or doing homework) ispermitted at your workstation with the permission o your supervisor. In the event that your job perormanceand/or customer service skills are not exemplary, these privileges will be terminated immediately.

Employee DisciplineAll Campus Recreation employees are required to ollow the policies, procedures, and expectations o CampRecreation. Additional expectations, are ound in the Code o Student Conduct

Student employees who ail to adhere to these standards, policies, etc. will be addressed with a written noticenotice includes a summary o the incident; the action taken by the staff member, grad or lead; and the emplocomments. Tis orm will be orwarded to the employee’s supervisor or his/her comments/actions.

Campus Recreation also utilizes a Disciplinary Points System or actions o discipline. Te point system allowuniormity o disciplinary consequences, resulting in an objective disciplinary system. As a part o write-upemployees will be assessed points or each disciplinary policy violation. Shif reports will serve as the primao inormation regarding employee actions. However, proessional and graduate staff observation and nightwill also be used to monitor employee perormance. Some actions may be area-specific or may not apply toemployee’s area. Your supervisor will share the Disciplinar y Points System with you during employee train

Below are a ew examples that may warrant varying point levels o discipline depending upon the severity osituation. Please see complete policy or additional actions.

• Arriving late or leaving early rom work without permission.• Failure to wear proper attire while on duty.• Failure to perorm your job in the proper manner.• Failure to ollow a directive given by a supervisor.• Failure to display appropriate behavior.• Showing up or work under the influence o drugs, alcohol, etc.• Missing a work shif or in-serv ice/training meeting.

While Campus Recreaon strives to reward posive acons by employees, it al

requires employees to follow policies and procedures or face disciplinary aco




cky’s Rec Crew Disciplinary Points System

oducon

point system allows or the uniormity o disciplinary consequences, resulting in an objective disciplinary system.part o write-ups, student employees will be assessed points or each disciplinary policy violation. Shif reportserve as the primary source o inormation regarding employee actions. However, proessional and graduate staff

rvation and nightly reports will also be used to monitor employee perormance. Some actions may be area-specificay not apply to a certain employee’s area.

nts

ts will be assigned as ollows:

caon of Points

ent employees will be notified o points as they accrue. Student employees may inquire about their point total atime throughout the semester.

tests

ts will be assessed or all actions. However, situations such as amily emergencies, sudden illness, etc. inevitablyI you eel that your situation is an exception and the points assessed are unjustified, you may submit a protest.

rotests must be submitted to the designated person within 10 days o the notification o points. Protest shouldade with the appropriate supervisor. Protests will be reviewed by supervising proessional and graduate staff.ent employees filing protests will be notified via email concerning the outcome o their protest.

tion Pointssed Shif (No call/no show) 5 points

dy Exceeding 10 minutes

2 points

ving a shif early

ure to comply with authority, policies, or procedures

respectul behavior to patrons or staff

xcused absence rom staff meeting/trainingdy equal to or less than 10 minutes

1 point

ss Code Violation/Not in uniorm

phone use/personal phone calls

prepared or shif/meeting

no typed program (Personal rainers), lights and music on with choreography ready (Groupess)

ure to leave a clean workplace

not cleaning up fields (Intramurals), leaving dishes/personal belongings in back room (Frontk or Office), clothes/personal belongings not in locker (Lieguards)

roper behavior

Use o internet or non-WIU Websites (Front Desk and Equipment Room), Not wearing rescuee strap with tube across lap (lieguards)

omplete shif report, inventory, area counts, or daily checklist

Consequences

Te ollowing consequences will be applied as a part o the point system:

When a student employee accrues 6 points, he or she will be placed on two weeks probation. During the properiod, employment will be automatically terminated i any additional points are accrued. Upon completingweek probationary period without additional points, the employee’s total will return to 5 points.

Excepons

In addition to the policies stated here, employment may also be automatically terminated with cause by the proessional staff member.

Points Reducon System

Points accrued will be reduced by hal at the end o the all semester. At the end o the spring semester, all pwill be reset to zero. Supervisors may also reduce points or good eedback reports or perormance reviews.

Consequence PointsAutomatic Employee ermination 10 points

Probation Period 6 points

The point system allows for the uniformity ofdisciplinary consequences, resulng in an objecve

disciplinary system.




uries at Worku are injured at work, you must ollow the procedures outlined below:

Report the injury to either a proessional staff member, lead supervisor, or your supervisor immediately or assoon as possible.Assist the individual who is assisting you to fill out an injury report orm.Report the injury even i it is minor and does not require treatment. I treatment is necessary at a later date,there is a documented record o the injury.Depending on the severity o the injury, the staff member may call or medical assistance.I you receive treatment or your injuries, report this as soon as possible to your supervisor.I you become aware o other employees acting in an unsae manner, please report this behavior to aproessional staff member, lead supervisor, Graduate Assistant, or your respective supervisorPlease exercise care while on duty and seek to prevent injuries beore they occur.

ergencies

Call 911 or use Channel 2 on the two-way radios to report the fire, building location, and area o the building.I calling rom a cell phone, call Office of Public Safety (OPS) at (309) 298-1949 and report the same

inormation. Do not use a cell phone unless absolutely necessary.Evacuate the building. Te Supervisor on duty will designate people to evacuate the rack, Mezzanine, andGym levels and designate one employee or the east and west entrances to make sure no one enters the buildingafer evacuation. No one may enter the building until OPS has given approval to the Supervisor on duty.Do not try to extinguish a fire. Wait or the Fire Department. Do not jeopardize your saety.

wer OutageEvacuate all activity areas affected by the outage.Call the appropriate number listed below. Identiy yoursel and tell them where you are. Ask how long thepower will be out.a. During office hours, call Facilities Management at 8-1834 or (309) 298-1834 rom a cell phone.b. During evening activities, contact OPS at 8-1949 or (309) 298-1949 rom a cell phone or Channel 2 on

the two-way radiosKeep areas closed until power comes back on. I power does not return within 1 hour, student workers shouldbe sent home and signs should be posted notiying students.Emergency lighting will automatically come on in Spencer Student Recreation Center & Brophy Hall.Flashlights are located in Brophy Pool and Spencer Student Recreation Center Aquatics Center.

ere Weather Be aware o the civil deense sirens. When a siren blast is heard it means a tornado has been sighted. Tis isconsidered a tornado warning. Sirens will not be used or all clear signals.When the civil deense siren is heard.

a. Te Lead, Grad, or Supervisor on duty will announce over the PA system: “A tornado warning has beenissued, please clear all areas and proceed to the main level locker rooms.”

b. Te Lead, Grad, or Supervisor on duty then notifies all other activity areas.c. Te Lead, Grad, or Supervisor on duty gets the battery-operated weather radio and monitors it regularity.d. Te Lead, Grad, or Supervisor on duty then perorms a final check o the acility and waits or the all clear

signal rom OPS on channel 2 o their two-way radio.

Always report injuries at work to your supervisor.

Addional emergency procedures for specic emp

group areas will exist.

Please see your supervisor if you have any ques

regarding safety and emergency procedures.

Bomb Threat1. I receiving the call, gather as much inormation as possible rom the individual and try and keep th

line.a. Location o the bombb. ime o detonationc. Any other inormation that will assist in pinpointing the danger area

2. Contact Supervis or on duty, OPS at 8-1949, and no other action should be taken to disrupt those usSpencer Student Recreation Center.

3. Wait or OPS to arrive to talk to the person receiving the call and the immediate Supervisor on duty building.

4. Te building is not to be evacuated, fire alarms will not be sounded, and no other action will be takenotiy OPS.

Emergency Procedures for Spencer Student Recreaon Center1. Te first responder will notiy the Supervis or on duty (Graduate Student, Lead Student or Facility M2. Te Supervisor on duty will confirm that he/she is inormed o the emergency and is en route.3. When the Supervisor on duty reaches the scene, he/she will determine i it is lie threatening or a no

threatening emergency.4. Supervisor on duty will either radio OPS or instruct the Front Desk worker to call OPS i the injury i

threatening.5. Supervisor on duty will designate someone (Facility Worker, Equipment Room Attendant, or Weigh

Attendant) to meet OPS at the east entrance.6. Supervisor on duty will complete all necessary reports and notiy appropriate ull-t ime staff.7. o notiy another area o potential difficult or threatening situation, use the 2-way radio:

a. “Tis is (your name.) I want to make everyone aware that the vending machine is broken in (thare in.)”




Exit

Exit

12

3

4

9

1011 12

13

56

7

8

9

10

11

12

13

Racquetball CourtsPersonal Training Room

Cardio Court

Men’s Locker Room

Women’s Locker RoomWhirlpool

Pool

Sauna

Elevator

Cardio PlazaCardio Bridge

Cardio View

Boxing Room

Janitor

1

2

3

4

5

6 7

8

1

1

1

1

equip

Track Level

Fire Extinguisher

AED

Telephone

Exit

T e l e p h o n e

Outdoor Pursuits Office14

4 Telephone

Fitness

Studio

East

Weight

Room

E q u i p . R o o m

Elevator

Fitness

Studio

West

Multi-Purpose Courts MAC Courts

exit

exit

exit

exitexit

exit

Fire Extinguisher

AED

Arena Level

Telephone

1 2

3

4

5

6

7

8

1

2

3

4

5

6

7

8

Colgate Room

Keeney Room

Oasis

Front Desk

Women’s Locker

Men’s Locker Roo

Elevator

Campus RecreatOffice

Exit

Exit

Exit

Exit

Mezzanine Level

Fire Extinguisher

AED

Telephone

Telephone

P P

W I G W A M H O L L O W R O A D

P

A L F R E D D .

B O

Y E R

S T

A D I U M



“The Benets Will Last A Lifeme”

ncer Student Recreation Center Tourginal building opened October 1, 1997

75,000 square eet

ion completed in 2009

New addition was 21,000 square eet and included MAC Gym and new weight room

na Courts (AED near Fitness Studio West, across from Equipment Room, next to Men’s

troom between Arena Courts and MAC Gym)Open Recreation, Basketball, Badminton, Volleyball, Dodgeball, PickleballQuarter lockers or storageV with digital display to keep students up to date on programming

acs Center (AED on northeast wall)Certified lieguards25-yard pool, 8-person hot tub, sauna, AquaClimb™ wallFully accessible with 2 pool lifsAdjacent locker rooms and swim suit dryerFamily Swim on Sunday afernoons

ing Room (AED to south on column)

Speed bag, available or check out rom Equipment Room, and heavy bag Campus Recreaon Oce

• Director’s Office and Business Office• Intramural Sports, Fitness Services, Aquatics Management, Outdoor

Pursuits, Rec Events• Graduate Assistants’ Office• Multimedia Marketing Office

• Break Room and Workroom• Campus Recreation Staff Conerence Room

Cardio Plaza (AED next to elevator door)• Features seven Vs• Woodway treadmill s, Stair Master Step Mill, Sci Fit Ergometer,

Expresso Bikes with internet, Matrix Climb Mill, spin bikes,Precor Adaptive Motion rainer, Arm Ergometer, Arc rainer

• Mats or stretching• Cubbies or storage

Cardio Bridge – (Fire Exnguishers located on each side of

Bridge)• Water ountains on each end• Multiple 42” LG LCD flat panel Vs with audio

control

• Woodway readmills, Free climbers, Ellipticalrainers, recumbent and regular bikes, arc trainer

• Water ountains• Cubbies or storage

Cardio View (Emergency Exit on the west side)• 2 lap clocks• Mats or stretching• Rowing machines, stair climbers, recumbent bikes,

treadmills, arc trainers• View o campus and ootball field

Conference Rooms• Colgate Room• Keeney Room• Campus Recreation Staff Conerence Room

Court Room• Core workout area• 5 Racquetball/Wallyball Courts• able ennis• Personal Fitness raining Area (Emergency Exit in

this area)

Equipment Room• Check out or sports equipment, towels locks, etc. with WIU ID

Fitness Studio East • Cybex circuit training area• Stationary cycles• Open space or group fitness classes• Room can be divided into two sections• Group Fitness Schedules available on wiu.edu/fitness

• Used by some sport clubs or training

Fitness Studio West • Wood floors• Open space or group fitness classes• Room can be divided into two sections• Group Fitness Schedules available on wiu.edu/fitness

• Used by some sport clubs or training

MAC (Mul Acvity Court) Gym (AED near Men’s restroom and re exnguisher near sou

entrance)• Rounded corners and inset areas or soccer and hockey nets• Backboards can swing down or basketbal l

• Volleyball courts

Front Desk & Oasis Area• Swipe WIU ID to enter

• Lost & Found• Drinks & snacks available or purchase with Rocky Dollars/check/cash• Relaxation and sociali zation area

Storage Closets• Southeast end o track, Northeast and Northwest end o track, Upstairs in the Penthouse, MAC Gym so

entrance east and west sides








ck (AED on north wall in Cardio Plaza area and on west side of track near Boxing Room)1/8-mile per lap8 laps on outside lane=1 mile8.5 laps on inside lane=1 mileMondo (Olympic) flooring

ght RoomMondo (Olympic) flooring26 Lie Fitness benches20 Cybex selectorized pieces o weight equipmentCybex cable crossover14 Hammer Strength iso-lateral, plate-loaded equipmentFree weights, dumbbells & rack, and Olympic weight plates2 Star rack Max Rack Smith machines with 3-plane movementcubbies or storage

mpus Recreation Outdoor Facilitieslt Memorial Disc Golf Course9-hole disc gol course located on the southeast corner o

Western Illinois University Disk Gol sets available rom Equipment Room and the Lincoln/Washington Front Desk Course map and game scorecard available at wiu.edu/campusrec Facilities

ry Mussao Golf Course18 Hole CoursePro shopOpen to the publicMore inormation available atwiu.edu/gol

ng Plant Annex Located near the Western Courier OfficeRollerblade hockey area2 basketball courts

gins Hall Located south o Higgins Hall2 sand volleyball courts

mpson Hall Located south o Tompson Hall1 sand volleyball court

2 basketball courtsth Residence HallsLocated around the North Residence Halls on the northeast side o campus1 basketball court2 basketball courts west o anner Hall3 sand volleyba ll courts east o Bayliss & Henninger Halls4 tennis courts east o Bayliss & Henninger Halls

Vince Grady Field • Located on north side o West University Drive across rom anner, Bayliss & Henninger Halls• Large multipurpose field suitable or sofball, flag ootball, soccer, and sport club activities

Murray Street Field • Located east o Q-South Parking Lot• 2 tennis courts• 1 basketball court• 2 sand volleyball courts• 1 multipurpose field

Corbin/Olson Hall • Located west o Corbin/Olson Hall• 1 multipurpose field or soccer, sofball, or flag ootball (west)• 2 tennis courts (north)

http://localhost/var/www/apps/conversion/tmp/scratch_2/wiu.edu/campusrec

http://localhost/var/www/apps/conversion/tmp/scratch_2/wiu.edu/golf

http://localhost/var/www/apps/conversion/tmp/scratch_2/wiu.edu/golf




DisclaimerAll inormation in this employment handbook is current at the time o print. Additions, changes and/or deletions topolicies will be made available to all employees at the time that action occurs. All employees will be kept abreast o tcurrent rules, regulations, policies and procedures.

Tis handbook is not part o a contract and no employee has any contractual right described in this employmenthandbook. Employment with the Office o Campus Recreation is at will and voluntary and Campus Recreation has tright to dismiss employment at any time.

Campus Recreation complies with all University, State, and Federal laws and policies.

Contact Informaon

EMAIL

Director, Milly

MacDonell [email protected]

Campus Recreaon

[email protected]

ADDRESS

Campus Recreation

1 University Circle

Macomb, IL 61455

PHONE NUMBERS

Campus RecreaonOce

(309) 298-1228

Front Desk(309) 298-2797

FAX (309) 298-3224

If there are accommodaons we can provide to facilitate your full

parcipaon in this program/event, contact the Campus Recre-

aon Oce at (309) 298-1228. Please allow sucient me to ar-

range the accommodaon.

wiu.edu/campusrec

wiu.edu/aquatics

wiu.edu/fitness wiu.edu/intramurals

wiu.edu/outdoors

wiu.edu/recevents

wiu.edu/sportclubs

Campus Recreation















studentemployeehandbook2014_15.pdf

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