students and soft skills abb june2009
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ASSOCHAM
BUSINESS
BAROMETER
STUDY
Importance of Soft Skills:Students Perspective
June 2009
Prepared by:Nusrat AhmadAssocham Research Bureau
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89 per cent of students enhance soft skills for achieving success in futurecareer: ASSOCHAM
Apart from good academic records and work experience, 89 per cent of students
feel that soft skills such as oral communication, written communication and team
work needs to be enhanced to land up into money minting industries, according
to Assocham Business Barometer (ABB)
The study on Importance of Soft Skills: Students Perspective says thatout of
the 15 transferable skills identified by Assocham Research Bureau (ARB) to be
perceived by university students, 76 per cent of the them consider oral
communication as the most preferred soft skill for future career, whereas writtencommunication (72 per cent) and team work (67 per cent) were the second and
third most preferred option among the students.
Corporate India has two major concerns first to hire good employees and
secondly to train them. Soft skills learned by students during their university
education help them to learn the trade efficiently by using their technical abilities
as a part of a team, to understand conflict as a means for discussion instead of an
angry confrontation, and to respect difference as a creative opportunity rather
than an obstacle, said Mr.D.S.Rawat, Secretary General, ASSOCHAM.
ASSOCHAMs study is based on the survey of 427 students attending graduate
and post graduate courses across 12 universities/colleges/institutes. The survey
focused on important skills perceived by students to develop along with their
higher education to gain good jobs.
Soft skills also called as Transferable skills, Employability skills, Generic
skills or Key skills are not job specific, but are skills which serve horizontally
across all industries and vertically across all jobs at all levels in an industry. The
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degree to which students develop these skills determines how well they can
communicate, make presentations & reports, solve problems, function in teams,
self assess and do performance reviews of others, learn new knowledge, and
manage stress when they have to cope with changes.
Degree Year Prominent soft skills perceived by respondents
Graduation
1st year Fluency in second language, Problem Solving, IT Skill
2nd year Oral Communication, Analytical Ability, Team Work
3rd year Oral Communication, Written Communication, Team Work, Leadership
Post- Graduation
Oral Communication, Written Communication, Presentation Skill, Research
Skill, Decision Making, Leadership, Coping with Multiple Task
Source: Assocham Research Bureau
ARB observed that 58 per cent of the students in first and second year of their
graduation are least concerned in developing their employability skills, whereas
93 per cent of third year graduates and post graduate students are keen to
acquire on an average more than 5-6 skills.
Sixty three per cent of the students agree that individual personality plays an
important role in acquiring any skill. Fifty two per cent of the students feel that
soft skills should be learnt on the job instead of university/college.
Forty eight per cent of the students expressed that prominent soft skills can be
developed during class presentations and through information management.
Presentation skills and time management skills are perceived to be among the
most important skills learnt by students yet 44 per cent of them are not able to
master this skill, scoring average points on it.
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Certain commercial skills such as leadership quality, coping with multi-tasking
and networking that are required in all types of jobs are considered as least
important by students due to general lack of clarity about their career direction.
On an average 1.4 crore students get enrolled every year in various graduate and
post graduate courses across Indian Universities. ASSOCHAM feels that
employers found that entry level job applicants are deficient in soft skills, thus,
the apex chamber suggests, the need of the hour is that higher learning schools or
institutions needs to lay more emphasis on developing these skills by
encouraging students to identify it.
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Annexure I
Importance of Soft Skills: Students Perspective
QUESTIONNAIRE
This questionnaire undertakes opinion of graduate and post graduate
students on soft skills they need to develop for future careers. This will
help ASSOCHAM Research Bureau (ARB) to understand the related issue
from students perspective.
The responses provided would be kept strictly confidential and
analysis will be done only in the aggregate. The information is being used
only for research purpose.
We appreciate your time and effort to complete this questionnaire.
Thanking You
Name of University/College/Institute:
Name of the Course Enrolled:
Graduation Year:
Please rank the soft skill in ascending order of your preference:
Soft Skill Rank/PreferenceOral communication
Written communication
Team work
Research/Report skill
Analytical ability
Decision makingFluency in second language
Information management
Time management
Leadership
Networking
Presentation skill
Coping with multiple task
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Planning
IT skill
Which of the above skills are perceived to be important but is scored low byyou during higher education?
Do you think soft skills should be enhanced/learned during:
Higher Education Job/Work Experience
Does individual personality plays an important role in acquiring soft skills?
Yes No
Are you consistent and decisive about the direction of your career?Yes No