students satisfaction with online courses
TRANSCRIPT
Satisfaction with online courses
Marcus Parks, Oleksandr Surkov, Igor Ivanenko, Roman Margulis, Olena Vidaiko
Introduction ▪ Increase in popularity of online education▪ A number of concerns with current online courses in GBM program▪ Are the students ready to accept the replacement of traditional classroom learning with on-line teaching?
ObjectivesHow students
assess the quality of online
courses that lead to course satisfaction?
What type of courses are preferable for delivery online and in-class?Compare what determines online course satisfaction with what students at Humber College are experiencing?
Methods▪Descriptive type of the research▪ Structured and undisguised questions▪ Collecting data by conducting a survey
What is important for students in online courses?
Content
Time it takes to do course work
Instructor InteractionConsistent Navigation
Clear Grading Policy
Domestic student International student
1. Time it takes to do course work done2. Content3. Instructor interaction4. Consistent navigation5. Clear grading policy
For domestic students:
1. Content2. Time it takes to do course work done3. Instructor interaction4. Clear grading policy5. Consistent navigation
For international students:
What determines online course satisfaction?
Conten
t
Time S
pent
on Cou
rse W
ork
Instru
ctor In
teract
ion
Consis
tent N
aviga
tion
Clear g
rading
Policy
0.00
1.00
2.00
3.00
4.00
5.00
6.00
-2.00-1.50-1.00-0.500.000.501.001.502.002.503.00
Rank Satisfaction Difference
Types of courses preferable for delivery online and in-class
Tech
nolo
gy
Soci
al S
cien
ces
Crea
tive
Arts
Natu
ral S
cien
ces
Busin
ess
Hum
aniti
es
Mat
hem
atic
s
Lang
uage
s
Appl
ied
Scie
nces
0%
500%
1000%
1500%
2000%
2500%
in-class
online
▪ Technology and Social Sciences are strongly preferred to study ONLINE
▪ Languages and Applied Sciences are strongly preferred to study IN-CLASS
▪ Arts and Natural Sciences are good for both in-class and online
▪ Business, Humanities and Math are more preferable for delivery in-class
Satisfaction with current VS previous online courses
▪ Satisfaction from previous courses 3.9
▪ Satisfaction from current courses 2.6
▪ Only 3 students are more satisfied with current courses than with any previously taken by them1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
0.00
1.00
2.00
3.00
4.00
5.00
6.00
Satisfaction from the courses based on the length of the commute to college
▪ Students who live close to campus are less satisfied with online classes (2.37 out of 5).
▪ Students who spend more than 50 minutes on their commute are more satisfied with online classes (2.73 out of 5)
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
less than 15 minutes 16-30 minutes 30-50 minutes
Conclusions• Students are not impressed with the quality
online courses • Time to do the course work and content are
crucial factors that affect the satisfaction• Students are the least satisfied with vital
factors – time and content• Theoretical disciplines are preferable for
delivery online• Practical courses are preferable for delivery
in-class
Recommendations• More comprehensive content and balanced program in
terms of time-consuming• Courses for domestic students - more intense and
sophisticated• Courses for international students - less complex tasks
and less time consuming • Languages and Applied Science - in-class only• Theoretical courses - online• Business, Arts, Humanities and Math should be available
both online and in-class
ANY QUESTIONS?
Thank you!