student+workbook 04 04

Xerox 4110

Student Workbook Name ______________

701P42847

Xerox Corporation

Global Knowledge and Language Service

800 Philips Road

Bldg 845-17S

Webster, NY 14650

701P42847 ©2005 by Xerox Corporation. All rights reserved.

Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.

Printed in the United States of America.

Xerox®, The Document Company®, The digital X, and Xerox product names and product numbers mentioned in this publication are trademarks of Xerox Corporation. Other company brands and product names may be trademarks or registered trademarks of the respective companies and are also acknowledged.

701P42847

XEROX 4110 TRAINING 1/4/2005 1

Module 1

Introduction

Welcome to the Xerox Fuhjin Service Training Program!

Fill out the information required on the Student Background Sheet. This information will help your instructor gain a better understanding of your experience and will guide him/her in helping you to complete the program.

This Introduction workbook will provide you with an overview of the training program that lies ahead. It will be similar to other Xerox Training Programs with plenty of hands on exercises

Introduction

Introduction

2 1/4/2005 XEROX 4110 TRAINING

Module Objectives

Given all of the field resources available to you in the classroom, by the end of this module you will be able to perform the following activities with confidence:

1. Describe content of training course

2. Describe the Course Map

3. Describe the product configuration and capabilities

4. Describe the different technologies used in Fuhjin

5. Describe Fuhjin Service and Marketing Strategies

Introduction


Technology Overview

Conventions

Graphic symbols are used throughout this student guide to quickly draw your attention to certain information. The symbols are used in the left “scan” column and are there as a quick reference to the tools made available through this course.

Important Note is used to bring attention to a detail or tip that you will want to be aware of.

EPSS CD (Electronic Performance Support System) is used to show when you will be accessing information on the EPSS CDs provided in this course.

User Documentation is used to show when you will be referring to user documentation for the equipment in this course.

Service Manual is used to show when you will be referring to the service manual in this course.

This CD is used to show when you will be accessing information from the EDOC CD.

Video is used to indicate there is a video located on the EPSS CD for this procedure.

Introduction


Warning: This Warning symbol reminds you that you are working around equipment, such as the fuser, that may be very hot. Follow all safety instruction to ensure personal safety. Performing the procedure incorrectly might cause bodily injury.

Caution: The Caution symbol notifies you that performing a procedure incorrectly might cause damage to the equipment.

Warning: This warning symbol reminds you that you should follow all safety precautions to ensure personal safety. Performing the procedure incorrectly might cause bodily injury.

Instructor Overview: This symbol informs you that this portion of training should be handled by an instructor overview of the product or materials.

Portable WorkStation (PWS): This symbol informs you that this portion of the training will require you to use your PWS.

Work Project: This symbol informs you that you will be doing a hands-on project.

Introduction


Overviews & Work Projects

The Training Prerequisites for this course include the following:

• PWS Training (C9409)

• Introduction to Digital Printing (C9250). This includes Laser Safety (C9249), Digital Printing (C9248), and Scanning (C9246)

• Computer Basics (C10500) PC Core is okay.

• Network Basics (C7166) is recommended.

In addition you are required to have the following hardware and software:

• A portable Work Station (PWS) configured with Xerox GSN.

• Golden Image 9.2

• Internet Explorer v.5.0

Course Map The course maps shows the modules you must go through to complete the course.

You have 5 days to complete the course. You should have plenty of time to gain the skills and knowledge that you need in order to service the product with confidence.

Introduction


Course Map The following is a list of the modules for this course along with a brief description of the module content.

Introduction

Basic Operation

Imaging/Scanner/Ros

DADF

Paper Transportation

Power Control & Ecology

Paper Supply

Service Support

Xerographics

Toner Supply/Waste Removal

Fuser

Software Install

Finisher

You will complete these 3 modules as a Class. The remaining

modules you will complete with your partner.

Wrap Up

Introduction


Product Overview

Xerox 4110 is an 110ppm Monochrome printing system with an integrated scanner and Fuji designed “Green Controller” targeted for in-plant commercial printing, and franchise print segments. Xerox 4110 will provide a cost effective alternative to offset printing where high quality and quick turnaround is required for short run jobs, and with the increased speed of the integrated scanner (IIT), Xerox 4110 will provide the industry with higher quality scanning with low operating cost and higher speeds then it’s 2101 predecessor

q At this time your instructor will take you into the lab and give you an Operational Overview of the Machine.

Technologies

“Write Black” Image Exposure

The Exposure or marking process in this product is called a write black, or Discharge Area Development (DAD) process; as opposed to the more standard write white process. In a write white process, the areas that represent the image on the charged drum are not exposed and attract toner. The background areas (white areas) are exposed and do not attract toner. In the write black process the ROS (laser beam) exposes the image areas to a very low electrostatic potential while the background areas (white areas) retain their high negative charge. As the latent image rotates past the Developer Roll, the negatively charged toner particles are repelled by the background areas and attracted to the very low negatively charged exposed image areas.

Emulsion Aggregation (EA) Toner

EA toner has smaller size particles and the particles are one size (not random sizes) that provides many benefits.

• Sharper Images

• Use less toner therefore cost less

• Requires less energy to make

• Generates less waste

• Contributes to printer reliability

Introduction


Trickle Development System

This machine uses a trickle development system in which the Carrier beads are pre mixed with the dry ink inside the Toner (Dry Ink) Cartridge. As the dry ink is added to the developer housing, additional carrier is also added. As the ink is used up, the amount of carrier increases and has to be removed and discarded. A waste auger system on the right side of the Developer Assembly removes the excess carrier and moves it to the Waste Toner bottle. Trickle development increases the developer life and stabilizes image quality during long runs.

No Oil Fuser

The fuser requires no oil. The wax in the toner acts as a release agent so the toner doesn’t adhere to the Fuser rolls, and prevents stripper finger marks on the paper.

Eliminating oil contamination throughout the system prevents hardware and Image Quality problems to occur.

Module Wrap Up

You have now completed the Introduction module record your Stop and Total Time on the Xerox 4110 Student Sign-Off Sheet Your Instructor will inform you on what to do next.


Module 2

Basic Operation

Module Overview In this module, you will learn about the operator tasks on the Xerox

4110. These tasks include becoming familiar with the machine touch screen UI to program and some basic jobs. The Build job and Scanning to a mailbox and Folder features will also be practiced.

Module Objective Upon completion of this module, you will be able to do the following:

• Scan and print some basic jobs • Save and change parameters on jobs • Add your name to a scan mailbox • Add a password to your mailbox • Scan a job to a mailbox

Upon completion of this module, you will be familiar with the following:

• The System Administrator Mode • Printing a Configuration Sheet

Basic Operation

Basic Operations


Technical Overview q If necessary, refer to the User Manual while performing the Work

Projects. The User Manual should be located near one of the Xerox 4110 machines.

Work Projects

Check paper trays to make sure you have 8.5x11 SEF and LEF paper and 11x17 paper loaded.

Note: The image quality settings are set to default. If you are making a copy of a photo, the image quality settings will need to be adjusted.

Work Project 1 – Making Copies

q Select 18.5x11 original and make a single simplex copy off the Document Glass.

q Get two originals and make a duplex copy off the Document Glass.

1. Select Copy

2. Select 1 → 2 Head to Head (rotated side 2 off)

3. Place 1st copy on Document Glass, select Start

4. Place 2nd copy on Document Glass, select Start

5. Retrieve print from Finisher Output Tray

Work Project 2 – Making Sets

Select all the 8.5x11 originals and create a duplex two hole punched and 1 staple top left set, using the DADF.

q Select Copy

q Select 1 → 2 Head to Head (rotated side 2 off)

q Select the Image Quality tab and set the Original Type to Text and Photo.

q Select Finishing

q Select Collated Staple/Punching

q Select 1 staple top left from the Staple Position Column

q Select two hole, left from the Punch Position

q Select Save

q Select start

q Retrieve prints from Finisher

Basic Operations


Work Project 3 – Adjusting Image Quality

q Take different originals and make adjustments to the “Image Quality.” First make a copy using the default settings. Then select the different image quality settings for:

• Original type

• Lighten /darken

• Sharpness.

q Compare the output copy image quality, for each of the settings.

Work Project 4 – Mixed Originals

Take your entire originals set and create a Mixed Set of the Documents. You must first turn on the Mixed Originals for the DADF to accept them.

q Select Copy

q Select Scan Options

q Select Mixed Size Originals

q Select On

q Select Head to Left

q Select Save

q Select Start to print job

q Retrieve prints from the Finisher

q To turn mixed Size Originals off, select off.

q Select Save

Work Project 5 – Reducing and Enlarging

Use any original and vary the percentages for enlarging or reducing the length and width to see what happens when this feature is used.

q Now, take the Paper Sensor Map and place it on the platen glass

q Select 64% - 11x17 to 8.5x11

q Select the Output Format Tab

q Select C Tri Fold – when you select certain Fold options you are required to select the Paper Tray that is loaded with 8.5x11 SEF.

q Select Print Inside

q Select Save

q Select Start

q To retrieve print, push the release Folder Output Tray button on the Finisher and pull out the drawer.

Basic Operations


Work Project 6 – Multiple Documents

If necessary, refer to the User Guide and perform the following project. Take 4 originals and create a two-up copy using the DADF and a bi-fold.

q Select Copy

q Load tray 3 or 4 with 8.5x11 SEF (8.5x11 LEF is not supported)

q Place documents in the DADF

q Select Multiple-Up

q Select 2 up (image order ½)

q Select Save

q Select Output Format

q Select Folding

q Select Bi-Fold, Print Inside

q Select Save

q Select Start

The copy and save/ scan jobs are stored on the local hard drive. These jobs can be assigned different job parameters and printed from the mailbox.

Jobs to be e-mailed or retrieved from a PC cannot be printed from the mailbox.

Work Project 7 – Scanning to a Mailbox

If necessary, refer to the User Guide and perform the following:

q Select All Services

q Select Setup Menu

q Select Mailbox

q Pick an unassigned (not registered) mailbox

q Select create/delete

q Enter the password – use 4110

q Select 1 Mailbox Name

q Select Change Setting

q Type in your name

q Select save.

q Select Close until the All Services screen displays

q Select the Scan to Mailbox on the UI.

q Place an original in the DADF.

q Select your mailbox

Basic Operations


q Enter your password and select Confirm

q Scan document.

q The document now resides in your mailbox, to view the document information select Document List.

q To Delete the document, select the document

q Select delete and select yes

q The document no longer is displayed.

q Select close

q Follow the instructions on the screen to exit and select the All Services button.

Work Project 8 –Saving Files

Refer to the User Guide Section ? and perform the following:

q Use one of the originals and place it in the DADF.

q From the Copy Screen, select ‘Save Only.”

q A screen will display, select your Mailbox Folder

q Enter Password - 4110

q Select Start

Once the Job is saved to the Folder you can review the job details or delete the job. You cannot print from here. To print you would need to access the mailbox folder through Check Mail.

Work Project 9-Printing a Save Job

If necessary, refer to the User Guide for more information.

Note: It is possible to time out during this project. When you time out you have to start over and reprogram. It is worthwhile to read the project first then perform it.

q Select All Services

q Select Check Mailbox

q Select Copy & Print Jobs

q Select your Trainers Mailbox

q Select Document List

q Select the Document named “Student Guide”

q Select “Change Settings and Print”

q We will modify this job to add covers and staples. Locate the Covers that have the Student Workbook name printed on it. Put the Top Cover face up on top of the back Cover. Place the covers in tray 8, so the writing on the top cover is upside down.

q Place each students front and back covers into tray 8 (interposer).

q Select Covers

Basic Operations


q Select Change Setting

q Select “on” for both, Front and Back Cover

q Select Paper Tray Setting

q Select Tray 8 for front cover tray and back cover tray

q Select Save

q Select Save again.

q Select the Finishing option

q Select the 2 Staples, left, from the Staple Position column.

q Select Save

q Enter Print Quantity

q Select Print

q Retrieve your Student Guide from the Finisher.

Work Project 10 -Printing a Configuration Sheet

q From the UI panel select Machine Status

q Select Billing Meters/Print Reports Tab

q Select Print Reports List button

q Select Print Mode Settings

q Select Settings List – Common Items

q Retrieve the print and leave it at the machine for future reference.

q Select All Services Button from the UI Panel to Exit Machine Status.

Work Project 11 – Administration Mode

Refer to Chapter 8 “System Administrator Mode Settings”.

q Select Log In/Out on the console

q Type in password 11111 then Confirm

q Select System Settings

q Select System Settings

q Select Network Settings

q Select Protocol Setting

q Select Close

q Select Close

q Select Common Settings

q Select Machine Clock/Timers

q Select Close

Basic Operations


q Select Paper Tray Settings

q Select a few of the options and review.

q Select Close

q Select Close

q Select Close

q Select Exit to exit the Administration mode

Module Wrap Up

You have now completed the Basic Operation Module if you have any questions ask your instructor for assistance or go back and review the sections in the User Guide for clarification.

Record your Start, Stop and Total Time on the Xerox 4110 Sign-Off Sheet. If you don't have any questions concerning the information in this workbook, move on.

Basic Operations


Notes

Module 3

In

Service Support Tools

XER

troduction

At this time you will review the service tools you will use in this service training and in the field. These include:

• EPSS (Electronic Performance Support System)

• EDOC (Electronic DOCumentation)

• PWS Diagnostic Software

• Eureka Database- Not Available for ECAT

• Subscription to Field Service Announcements (FSA) Not Available for ECAT

You will have the opportunity to load and complete exercises with each tool.

Your Laptops should already be loaded with the following tools:

• GSN (Global Service Network)

• Internet Explorer

You will need to order the following two test patterns if you do not already have them. The test patterns are common across multiple products.

• 82E8220 – Geometric Pattern

• 82E13120 – CCD Calibration Pattern

Module Objectives Given all of the field resources available to you in the classroom, by the end of this module you will be able to perform the following activities with confidence:

1. Load all support tools onto laptops.

2. Identify and explain the Xerox 4110 Service tools and Documentation that are available for supporting a CSE in the field.

3. Identify the proper service call procedures for the Xerox 4110 product(s).

4. Distinguish between tools and documents you carry with you and tools and documents you access remotely.

OX 4110 TRAINING 1/4/2005 1


5. Locate and interpret information from within the Service Diagnostic Software.

6. Connect the PWS to the Xerox 4110 Machine.

7. Activate and deactivate machine components.

8. Use the Xerox 4110 EPSS CD to locate and interpret information

9. Describe the contents and the organization of the material located on the Xerox 4110 EDOC.

10. Use the Service EDOC to access, find and interpret information.

Bulletins

Ask your facilitator where to hook up for phone line services.

Use your PWS to access Eureka II

Download the Eureka Database to access and review the latest bulletins for the Xerox 4110.

NOTE: You should be accessing Eureka at least once during

2

this training course to ensure that you have the latest bulletin information on this product.

1/4/2005 XEROX 4110 TRAINING


Xerox 4110 Folder

Create a Folder on your laptop named “Xerox 4110.” Save all Support Training files that are provided to you, to this folder.

Field Service Announcement

You should all be familiar with what Field Service Announcements (FSA) are and how to access them.

FSA The FSA process provides the CSE with Level 1 service problems and Software Announcements.

You will need to subscribe to the Xerox 4110 DL.

How to subscribe to the DL

Follow the steps below to add your name.

Sign on to the GSN

Press continue and go to GSN Conferences in the jump list and select Product Technical

In the red header bar, select More

Select Mailing Lists

Scroll down to Xerox 4110 DL and check the box

Scroll to the bottom of the page and select Save

A message should appear indicating, “your changes have been saved”.

How to unsubscribe if you no longer want to get the email messages

To stop receiving the email messages, follow the steps listed above in “How to Subscribe” and uncheck the box mentioned in step 5.



PWS Service Diagnostics Software

The Xerox 4110 uses a new Architecture that will be migrated over to the mono and Color products. .

4

The tool enable the use of USB cable and many new design features.

• The Screen can be resized, making it easier to view.

• Eliminates the rows of tabs allowing for more page space.

• Uses the DC Quick to locate dc routines

• Access information through the menu tree or hide the tree.

This tool provides information about:

• Machine Status

• Fault Code

• Jam History

• HFSIs

• Component Controls

• Diagnostic Routines

During this training you will have an opportunity to become familiar with how to use this tool.

Xerox 4110 has a total of 27 dc routines.

Note: If you are 2101 trained, there are only 5 new dc routines.

• dc128 – Finisher Fold Position Adjustment

• dc726 – Paper Path Timing Measurements

• dc935 – Process Control On/Off Print

• dc945 - IITCalibration

• dc991 - Toner Up/Down

1/4/2005 XEROX 4110 TRAINING


Xerox 4110 Service Diagnostic Software Installation

It is very important that you read the Install Instructions and Release Notes thoroughly before installing the software on your PWS.

Follow the installation instructions that accompany the Xerox 4110 Software CD and install the PWS Software on your PWS.

When you have completed the Install, remove CD and place it back in the Student kit.

Install of EDOC-Preliminary Edoc Information

For ECAT you will be using the Asian Pacific translated Service Manual. The Service manual is broken into section and provided in a PDF format. As you browse and locate information remember to refer to the page # on the page, do not refer to the PDF file page # because it includes all front matter and indexes.

Locate the Xerox 4110 EDOC CD that contains the PDF files of the following sections.

For each section there is a description and any updated information you will need.

Section 1- Service Procedures – Includes the call flow, HFSIs and consumables. The consumables listed in the PDF file are unique for Japan.

1.The Consumable Parts # to use are:

• 013R00610 Drum Cartridge (510K prints)

• 008R13001 Waste Toner Bottle (210K prints)

• 008R13000 Fuser Web (270K prints)

• 006R01237 Toner Cartridge (81K prints at 6% area coverage

• 005R00704 Black Developer (6,000,000 prints

Section 2- Raps – are deductive raps

• Open the Raps pdf file.

• Note: For ECAT you must use the BSDs and support documentation if the Rap is not available.

• Locate the Fault Code List in section 2.

Section 3 –

• Image Quality starts with the IQ Entry Rap. This section includes Image Defect Samples specifically found on Xerox 4110 as well as generic samples to aid in troubleshooting.

Section 4 – Repairs and Adjustments

Note: If you cannot find a repair procedure refer to the parts list.

• Review the following:

• How to use the Disassemble/Assemble/Adjust section

• Glossary and Symbols.



Note: Safety Critical Components (SCC) –In the Index you will see (SCC) listed next to specific Repairs indicating you must follow safety procedures for the critical components.

Section 5- Parts List

Section 6 – General Procedures

Section 7 – Wirenets / BSDs / PJ Locators

Notes regarding the PJ location Document _PDF file

• The PJ locator file on the ECAT CD has fonts that are not recognized. Because of this we will provide you with a new Electronic file for you to download. Your instructor will provide. There are hardcopies also available.

Notes regarding the BSDs

• Review the BSDs and notice the illustrations, fault code list and PL #. The BSDs are in review now to be completed by launch.

• Because the BSDs were written by Fuji, the BSDs do include a few BSDs for the 900 version of Xerox 4110 launched in Japan. The 900 BSDs referenced do not apply to this machine and should not be used.

• For example, look at BSD 1.10 and 1.11. One refers to a 200VAC Group only and the other a 100VAC Group only. You should use BSD 1.10 that refers to the 200 VAC. The 100 AC is used on the Fuji version.

• BSD 1.12 and 1.11 refer to heaters, this also does not apply to the Xerox 4110. The heater kits are used only by Japan.

• The BSDs will be updated for launch.

Section 9 Install

• Locate and review the install Procedure.



Laptop Display

Take the time now to review the new EPSS CD. You will need to be familiar with the content and where it is located as you go through this training.

Laptop Display Setup- Optional

In order to get the most from the EPSS CD and other electronic support tools you will receive you need to maximize your color settings for your Portable WorkStation (PWS).

Note: You may read or browse the following information based on

XEROX 4110 TRAINING

your knowledge of the information.

Color support The images used on this CD are built to run 256 colors but are greatly enhanced when run at 800 x 600-screen resolution with more than 256 colors.

Check to ensure that your display settings are maximized by following the steps below:

Windows 95/98/NT

1. Select the Start button on the Taskbar.

2. Select Settings -> Control Panel.

3. Double-click on the Display icon in the Control Panel Window.

4. Select the Settings tab.

5. Set the Desktop Area to 800 x 600 pixels.

1/4/2005 7


6. Set the Color Palette to the highest option available.

Make sure that your resolution doesn’t change when you select a larger color palette. You should be able to get at least 256 colors with 800 x 600 resolution.

7. Click on the OK button

Xerox 4110 EPSS CD

The “EPSS” or Electronic Performance Support System is structured to make information available to you when you quick and easy. This is a training CD as well as a repository for Xerox 4110 documentation.

Xerox 4110 EDOC

The Xerox 4110 EPSS CD includes:

• Technical Support Documentation

• Technical Information Manual

• Customer Documentation

• Graphic Animation

• Video Procedures

• PWS Simulator

• Component Locations

Viewing the Xerox 4110 EPSS CD Locate the Xerox 4110 Electronic Performance Support System CD

(EPSS) in your Service Support kit.

Using the Pullout instructions provided with the CD open the Xerox 4110 EPSS CD. Note, you are not loading anything onto your laptop.

Select Index.htm

A successful program displays Xerox 4110 title page.



Review the Contents of the CD

During this review do not spend to much time on any one document, you will use these support tools throughout the training.

Many of these documents are PDF files and can be printed out.

Technical Support Documentation

Select Technical Support Documentation

Faultless Install

Technical Information Manual

This document will be used throughout the training. It is the technical description of how Xerox 4110 works.

Select Technical Information Manual

Review the Table of Contents

Select Main Menu

Customer Documentation

Listed is the customer documentation guides that will provide you with additional operating information.

Select Customer Expectation Guide

Select Xerox 4110 User Guide

The Xerox 4110 User Manual is the customer’s guide to operation of the printer/copier.

Select Xerox 4110 System Administration Guide

The Xerox 4110 System Administration Guide is the customer’s guide to maintenance and administration of Xerox 4110 and its tools.

Close all PDF files before continuing.

Graphic Animation

Animations were developed to simulate the paper through the machine as well as identify components.

Select one animation

Select Main Menu button



Video Procedures

These are videos developed for procedures that are technique sensitive or cannot perform in training but important to demonstrate.

Select one video

Select Main Menu

PWS Simulator

The PWS Simulator demonstrates and explains how to navigate and use the tool.

Do not select now, you will be using this simulator later in this module.

Components Locations

Components Locations provides you with a quick reference to where PWBs, Fans, and Motors are located in the Xerox 4110.

Select one of the component options to become familiar

Loading Print Drivers

Installing the print drivers will allow you to print from your laptop to the Xerox 4110 through a crossover cable.

A crossover cable (order 152N1545) gives a user the ability to send a network print job from a client to a printer without using a hub. A crossover cable is a cable with wire pairs 1 & 3 and 2 & 6 crossed.

Ask your Instructor for the print drivers.

Save the print drivers in the Xerox 4110 Folder you created earlier in this module. You will load your print drivers using the “Printing from your laptop”. These instructions are available on your EPSS CD as well.



You will need to know what the 4110 IP address and Subnet address values are before configuring your laptops to print. If you do not have the values follow these instructions to locate.

1. Log In/out

2. Type in password – 11111

3. Select confirm

4. Select System Setting

5. Select System Settings again.

6. Select Network Settings

7. Select Protocol Settings

8. Record the IP address and Subnet Mask values

IP Address _______________________

Subnet Mask _____________________

Select Close until you exit Administration mode.

Configuring the printer icon on your laptop

The first thing you need to do is create and configure a printer icon for the Xerox 4110. You will need to use this procedure to create a new printer for every 4110 that you will print to. In the Xerox 4110 training class, you were provided the Xerox 4110 print drive and you saved it to a Xerox 4110 Folder.

1. Select Start from your main print window

2. Select Printer and Faxes - (for Win 98 select Settings, then Printers)

3. From the tool bar select File, then Add Printer (for Win 98 select Add Printer)



4. The “Welcome to add Printer Wizard” will display.

5. Select Next

6. Select local Printer

7. Select Next

8. Select Create a New Port,

9. Select standard TCP/IP from the pull down menu.

10. Select Next



11. The “Welcome to Add Standard TCP/IP Printer Port Wizard” will displays.

12. Select Next

13. Type in the IP Address you recorded from the Xerox 4110 printer.

14. Note: The Port Name will automatically display.

15. Select Next

16. Select Standard

17. Select from the pull down menu – select Device Type (Generic Network Card)

18. Select Next



19. The “Completing Add Standard TCP/IP Printer Port Wizard”

will displays.

20. Select Finish

Add Wizard Displays <next>may not display and go right to the Add printer wizard.

21. Select the “Have Disk” button to browse to the location of the driver that you saved in the Xerox 4110 Folder.

22. Select the correct driver and open. Select OK

23. Na

14 1/4/2

me your Printer – use a name that will make it easy

005 XEROX 4110 TRAINING


to recognize (ex. Account name and #)

24. Select Next

25. Select “Do not share Printer”

26. Select Next

27. Select No: Do you want to a Test page.

28. Selec

29. Com

XEROX 4110 TRAINING 1/4/200

t Next

pleting the Add Printer Wizard will display.

5 15


30. Select Finish

Tool Installs and Review completed

At this point the student should continue this module with their partner. The work projects will be used to familiarize you with the new content of the Xerox 4110 support CDs.



PWS Training Access the Xerox 4110 EPSS CD main menu.

Click on and complete the PWS Simulation Training.

When you have completed the PWS Software Training perform the following work projects at the machine.

Xerox 4110 EPSS CD

Work Project

Instructions for Connecting the PWS Always inform your customer that while in Service Mode they will not be able to print or copy.

Prior to entering Service Mode you should suspend accepting new print jobs. To do this: You can plug in when

machine is turned on. Select Machine Status on the UI control Panel

Select Print Mode

Select Off-Line

Select Close

Select Close

You will connect your PWS to the Xerox 4110 machine using the Diagnostic Software and the USB cable.

Plug the USB cable into your laptop and into the USB connection in the rear of the machine.

Open Internet Explorer to the GSN Home Page. Open your contents pane.

Select the Xerox 4110 Tool from the Product Tools Menu bar.


Select Product Tools

Select Fuhjin


Select Create New Data Base to start the Tool. The “Message

Area” in the upper left corner of the diagnostic tool window will indicate when the connection has been completed.

NOTE: Selecting “Open New Database” copies the NVM data from the machine to your PWS. If you select “Use Existing Database”, a folder will open and you select the database from your last service call.

Student Note: If you are already experienced in using the PWS tool, you do not need to complete PWS Work Projects 2 and 4.

Service Entry

The Service Entry tab opens when the Diagnostic Tool starts.

Work Project 1

To locate routines quickly, use the DC Quick pull down menu. To demonstrate this, locate the following dc routines.

Note: Do not perform any of the routines at this time.

Click on DC Quick

Select dc701- Fuser Nip Adjustment

Select dc935

Select dc128

Select dc945

Select dc991

Work Project 2

Select the Diagnostic tab

Select DC330 Component Control

Select the Paper Handling from the menu on the left

Select the Output: 074-001 Tray 4 motor Feed

Select Start, you should hear the motor turn on.

Select Stop

Select two more components from the list and turn them off and on.

Work Project 3

Select the Test Pattern tab (dc612)

Scroll through the different patterns by using the arrow keys.

Notice the picture of the pattern displays on the screen.

Select the Pro-con pattern



One nice feature is having the ability to save commonly used test patterns to a favorites folder.

Select the Add to Favorites button.

Select Favorites, located on the left side of the Menu.

Listed is the Pro-Con pattern.

Work Project 4

Select the Maintenance Tab

Select the HFSI.

Select T/A Roll 1,2,3, or 4

Select Set New Threshold

Notice the Row turns Green

Enter a new number by placing your cursor in the box and typing the value 15000.

Select Set New Threshold.

This time the row is highlighted RED indicating we are now over threshold.

Return the T/A threshold value to its original value of 1500000.

Select New Threshold. The value should be 1500000.

Service Exit Mode

Exiting PWS will prompt you to save the new database.

After Exiting Service Mode the Print-mode (which you turned off) is re-established so you will not have to manually turn it back on.

Work Project 5 – UI Diagnostics

How to enter UI diagnostics is located in the Xerox 4110 EDOC Section 6, REP 6.4.1.

Press and hold the [0] key for approx. 5 seconds and then press the Start key

Enter the Access Number 6 7 8 9 and press Confirm on the screen.

Note: The area at the top of the All Services screen is now white indicating you are in Diagnostics

Press the Log In/Out button on the UI Panel.

Select System Settings

Select Common Settings

Select Maintenance /Diagnostics



Select and review each of the options. Review the options but do not make any adjustments.

To Exit Diagnostics, there are 3 different ways, select one of the following:

• Turn the power OFF then ON.

• Press and hold the [0] key and press the [Start] key.

• Press the [Abort the Operation and Exit] button on the "Maintenance/Diagnostics" screen

Work Project 6- Printing from your laptop

Using the “Printing from your laptop” instructions, print from one of the training Xerox 4110.

When working in pairs, each student should perform this project.

Configure your laptop with “logical Settings” (IP Address, subnet Address, Etc.) through Network Neighborhood. Properties, TCP/IP Configuration Tab.

Note: if your laptop has specific settings you should record them and return the values when finished printing to the Xerox 4110.

1. Plug in the crossover cable to the printer port of the Xerox 4110.

2. Right click on My Network Neighborhood (for Win 98 Network Neighborhood)

3. Select Properties

4. Right Click on Local Area Connection (Win98 - When the Properties window opens select the Configuration Tab)

5. Select the TCP/IP network.

6. Select Properties

7. Note: Before changing any values write down the current settings so you can replace when finished.



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XEROX 4110 TRAINING

Important note: The IP address of the laptop should be +/- one of the printer IP address. For example:

Printer IP = 13.2.23.122You would enter:

13.2.23.123 or 13.2.23.121

. In the properties dialog box select Use the following IP address. Enter the IP number and Subnet Mask that corresponds to the printer. The IP # should be +/- one of the printer and the subnet mask should be the same.

Note: If this is a new install and there is not an IP address available use the following: IP address: 192.10.10.1 and Subnet Mask: 255.255.255.0

. Select OK

0. Select Close

is point you are setup to be able to print a document to the x 4110 printer.

t a pdf File from the EPSS CD>

t Print and select the Xerox 4110 printer.

t Properties on the Print dialog.

w the properties available.

t OK

ve Print from Tray

1/4/2005 21


Service Call Procedures

Use this time to get familiar with the Xerox 4110 Service Manual.

Service Call Procedures

The proper call flow for service on the Xerox 4110 is found on the Xerox 4110 EDOC.

Locate and read the Call Flow Procedures in Section 1 of the Xerox 4110 EDOC.

Locate and read the Initial Actions in Section 1 of the Xerox 4110 EDOC.

Locate and read the Every Call Cleaning in Section 1 of the Xerox 4110 EDOC

Locate and read the Final Actions in Section 1 of the Xerox 4110 EDOC.

Module Wrap Up

Xerox 4110

EDOC

You have now completed the Service Support Tools module. Record your Start, Stop and Total Time on the Xerox 4110


Xerox 4110 Sign - Off Sheet

Work Station Start Time Stop Time Total Time Introduction

Basic Operations


Power and Control & Ecology

Paper Supply

Paper Transportation

Imaging/Scanner/Ros

DADF

Xerographics

Toner Supply/ Waste Removal

Finisher

Wrap Up

The following Mandatory Projects must be completed individually and results provided to the trainer for their signature.

Mandatory Projects Start Time

End Time

Trainer’s Signature

IOT Registration Adjustment procedures ADJ 2.1.1

ADJ 15.1 Fuser Nip

Software Install

Demonstrate how to setup laptop to Print using Crossover Cables