IBM’s Strategic On-Boarding Program: From HR Processes to Employee Experiences

Shift from HR processes to Employee Experiences

why did IBM invest in strategic on-boarding?

Talent & Engagement Drives Business

Performance

Re-imagined entire on boarding journey

Evaluated ‘experience over process’

Delivered a modern, mobile, and social

experience

✓ New hires decide to stay or leave within their first six months

✓ 54% of companies who invested in on boarding programs saw a significant increase in employee engagement

✓ New employees are 69% more likely to stay longer than three years if they ‘experience’ well-structured onboarding

✓ Millennials demand a better onboarding process

✓ New hires who attended Getting Oriented within their first two weeks @IBM have demonstrated higher engagement scores

✓ New hires who participate in Succeeding@IBM have an attrition rate of 1/3 of non-participants

Signature On-boarding Experience: ROI

Succeeding@IBM Journey

Guiding Principles Simplification

Integration Customization

Soon 2 Be Blue (S2BB) - Experience Culture & Values

New2Blue: Modern, Mobile, and Personalized

New2Blue: what makes you a #ProudIBMer?

New Hire Feedback