YOURSUCCESS GUIDE

INFO TO KEEP CLOSELike any specialized industry, Mannatech has a few words and terms that are

unique to us. If you see terminology in this booklet that is unfamiliar, please refer

to the helpful glossary on page 31 for an explanation.

As an Associate, your most important resources are your Mannatech Support

Team (your Enroller/upline support) and your Mannatech Corporate Office

connections. Please fill in the important contact information below (with the

help of your Enroller) and keep it handy.

My Mannatech Support Team

My LeaderName ___________________________________________

Phone Number____________________________________

Email ____________________________________________

My Upline Leader (if Different)Name ___________________________________________

Phone Number____________________________________

Email ____________________________________________

My First Upline Presidential DirectorName ___________________________________________

Phone Number____________________________________

Email ____________________________________________

GETTING STARTED RIGHTYOUR SUCCESS GUIDE

Congratulations on making one of the most important decisions of your life—to join

Mannatech as an Associate! We are so excited to have you as a part of our family and we

are always at your service to help ensure your success.

It’s our commitment to help provide optimal health through essential nutrition as well as

helping you meet your financial goals. This guide is the perfect jumping off point to

achieving both.

In it, you’ll find everything you need to start and maintain a wellness-based business. From

building a strong foundation to learning how to talk to others about our science-backed,

transformational products, this guide will be your ultimate tool.

Regardless of your background, anyone with a caring heart and the willingness to learn

and grow personally can succeed in building a sustainable business with Mannatech. This

guide is only one of the many powerful resources available to help you transform yourself

and the world, one person at a time.

I believe in you and look forward to celebrating your achievements as you progress down

this path of entrepreneurship. Please take the time to read this entire guide to get off to a

running start!

Alfredo Bala

Chief Executive Officer and President

My Associate ID Number_________________________________________________

MyMannatech.com Website Address_________________________________________________

INFO TO KEEP CLOSELike any specialized industry, Mannatech has a few words and terms that are

unique to us. If you see terminology in this booklet that is unfamiliar, please refer

to the helpful glossary on page 31 for an explanation.

As an Associate, your most important resources are your Mannatech Support

Team (your Enroller/upline support) and your Mannatech Corporate Office

connections. Please fill in the important contact information below (with the

help of your Enroller) and keep it handy.

My Mannatech Support Team

My LeaderName ___________________________________________

Phone Number____________________________________

Email ____________________________________________

My Upline Leader (if Different)Name ___________________________________________

Phone Number____________________________________

Email ____________________________________________

My First Upline Presidential DirectorName ___________________________________________

Phone Number____________________________________

Email ____________________________________________

GETTING STARTED RIGHTYOUR SUCCESS GUIDE

Congratulations on making one of the most important decisions of your life—to join

Mannatech as an Associate! We are so excited to have you as a part of our family and we

are always at your service to help ensure your success.

It’s our commitment to help provide optimal health through essential nutrition as well as

helping you meet your financial goals. This guide is the perfect jumping off point to

achieving both.

In it, you’ll find everything you need to start and maintain a wellness-based business. From

building a strong foundation to learning how to talk to others about our science-backed,

transformational products, this guide will be your ultimate tool.

Regardless of your background, anyone with a caring heart and the willingness to learn

and grow personally can succeed in building a sustainable business with Mannatech. This

guide is only one of the many powerful resources available to help you transform yourself

and the world, one person at a time.

I believe in you and look forward to celebrating your achievements as you progress down

this path of entrepreneurship. Please take the time to read this entire guide to get off to a

running start!

Alfredo Bala

Chief Executive Officer and President

My Associate ID Number_________________________________________________

MyMannatech.com Website Address_________________________________________________

TABLE OF CONTENTS

What You Need to Know 5

Your First 48 Hours 8

Know Your “Why” 10

Personal Development & Growth 11

The Four Basics 12

Your First 30 Days 25

Beyond Your First 30 Days 26

Start Your New Life 27

Glossary 28

Worldwide HeadquartersMannatech, Incorporated

600 S. Royal Lane, Suite 200

Coppell, Texas 75019

Phone: 972-471-7400

North AmericaHours of OperationMonday – Friday: 8:30am – 8:00pm CST

Saturday and Sunday: Closed

Last day of the BP: 8:30am – 10:00pm CST

Stay Connected OnlineMannatech provides you with multiple marketing and training tools to help you build your business. Use these tools to learn about the company, products, opportunity and incentives, and to share success stories.

MyMannatech.com: Log in to access ordering, enrollment, processes, reports, communications and our resource library, which have all been optimized to enhance your ability to duplicate your business.

AllAboutMannatech.com: Bookmark this link, as it will be your primary online resource for updated information about every aspect of conducting your business, including incentives, product promotions, events and recognition.

Mannatracker.com: You are your own boss as a Mannatech Associate. The Mannatracker™ tool is your personal accountability manager designed to help you set and track your actions, and accomplish your goals.

Library.Mannatech.com: Our online library gives you access to virtually every kind of tool you will need, including training materials, opportunity information, product profiles, success stories, videos (by language and country) and more.

Facebook: www.facebook.com/mannatechinc

Instagram: www.instagram.com/mannatechinc

Twitter: www.twitter.com/mannatech

Customer CareUS 972-471-8111

US (Toll Free) 800-281-4469

US (Fax) 800-825-6584

Canada (Toll Free) 866-717-2175

México 001 800 5149053

South Africa 0800-981-117

Spanish 800-472-0149

Korean 866-717-2176

Mandarin Chinese 866-266-9812

WHAT YOU NEED TO KNOWCORPORATE CONTACT INFORMATION

TABLE OF CONTENTS

What You Need to Know 5

Your First 48 Hours 8

Know Your “Why” 10

Personal Development & Growth 11

The Four Basics 12

Your First 30 Days 25

Beyond Your First 30 Days 26

Start Your New Life 27

Glossary 28

Worldwide HeadquartersMannatech, Incorporated

600 S. Royal Lane, Suite 200

Coppell, Texas 75019

Phone: 972-471-7400

North AmericaHours of OperationMonday – Friday: 8:30am – 8:00pm CST

Saturday and Sunday: Closed

Last day of the BP: 8:30am – 10:00pm CST

Stay Connected OnlineMannatech provides you with multiple marketing and training tools to help you build your business. Use these tools to learn about the company, products, opportunity and incentives, and to share success stories.

MyMannatech.com: Log in to access ordering, enrollment, processes, reports, communications and our resource library, which have all been optimized to enhance your ability to duplicate your business.

AllAboutMannatech.com: Bookmark this link, as it will be your primary online resource for updated information about every aspect of conducting your business, including incentives, product promotions, events and recognition.

Mannatracker.com: You are your own boss as a Mannatech Associate. The Mannatracker™ tool is your personal accountability manager designed to help you set and track your actions, and accomplish your goals.

Library.Mannatech.com: Our online library gives you access to virtually every kind of tool you will need, including training materials, opportunity information, product profiles, success stories, videos (by language and country) and more.

Facebook: www.facebook.com/mannatechinc

Instagram: www.instagram.com/mannatechinc

Twitter: www.twitter.com/mannatech

Customer CareUS 972-471-8111

US (Toll Free) 800-281-4469

US (Fax) 800-825-6584

Canada (Toll Free) 866-717-2175

México 001 800 5149053

South Africa 0800-981-117

Spanish 800-472-0149

Korean 866-717-2176

Mandarin Chinese 866-266-9812

WHAT YOU NEED TO KNOWCORPORATE CONTACT INFORMATION

WHAT YOU NEED TO KNOWCORE COMMITMENTS Events: Attendance Is Crucial to Your Success

Be sure you attend as many events as possible and invite guests. Here’s why:

Training, Training, Training: Learn from fellow Associates and industry leaders who have already begun their

journeys to success.

New Knowledge: Be among the first to discover the latest developments, in products, tools and programs.

Recognition: When you or your team members are recognized on stage for your achievements, you will

inspire others. Recognition keeps your team’s momentum going and escalates your efforts.

Validation: The experience of being among thousands of people who are like-minded, have similar goals

and are at various levels of accomplishment is unparalleled and exhilarating. Events build your confidence in

Mannatech and in yourself.

Focus: At an event, you place yourself in a nurturing, beneficial environment. You are surrounded by team

members, other Associates and corporate representatives who all have the same single-minded focus:

transforming lives and transforming your lifestyle!

Opportunity: Events give you the chance to connect with and support your team. They give you the

opportunity to see and meet other passionate Associates and share what’s working and what isn't.

WHAT YOU NEED TO KNOW

6 7

Events to attend:

What Is Mannatech?The human body is a miracle. There are trillions of cells in your body and they communicate with one another. These cells know when they need nourishment, protection, repair and even destruction. When cells don’t have proper nutrition, however, they don’t communicate well. But with the right kind of nourishment, your body can do amazing things.* This specific nourishment is called Glyconutrition. Mannatech is the pioneer and patent holder for this groundbreaking technology that’s revolutionizing nutrition, immune health, weight loss, skincare and more.

“I never want to go a day without my Mannatech products.”

* These statements have not been evaluated by the Food and Drug Administration. Not intended to diagnose, treat, cure or prevent any disease.

• Webinars• Bi-weekly meetings• Monthly trainings• Super Regional training • MannaFestSM event• Incentive trips• Local event• Local event

To get where you want to be, you’ll need to be dedicated to your vision and make a promise to yourself on a regular basis. Here are a few commitments that will get you started and keep you motivated:

1. I will set goals and review them every day.

2. I will introduce at least one Mannatech product to each member of my family.

3. I will conduct a conference call with my upline support team at least once daily, or complete seven in a week.

4. I will invite three contacts to learn about Mannatech every day. I will send out a video link to two contacts and/or give out a brochure or DVD daily. I will make sure at least one contact is on every national conference call.

5. I will actively share Mannatech for at least one year—no excuses.

6. I will attend the next MannaFestSM event.

7. I will become a product of the product by trying every Mannatech product and incorporating the ones that are best for me into my daily regimen.

8. I will strive for a balanced lifestyle: eat right, exercise regularly and spend time with family.

9. I will focus on at least one aspect of personal development throughout the year.

10. I will enjoy life as an Associate and do something just for myself every day, no matter how small.

WHAT YOU NEED TO KNOWCORE COMMITMENTS Events: Attendance Is Crucial to Your Success

Be sure you attend as many events as possible and invite guests. Here’s why:

Training, Training, Training: Learn from fellow Associates and industry leaders who have already begun their

journeys to success.

New Knowledge: Be among the first to discover the latest developments, in products, tools and programs.

Recognition: When you or your team members are recognized on stage for your achievements, you will

inspire others. Recognition keeps your team’s momentum going and escalates your efforts.

Validation: The experience of being among thousands of people who are like-minded, have similar goals

and are at various levels of accomplishment is unparalleled and exhilarating. Events build your confidence in

Mannatech and in yourself.

Focus: At an event, you place yourself in a nurturing, beneficial environment. You are surrounded by team

members, other Associates and corporate representatives who all have the same single-minded focus:

transforming lives and transforming your lifestyle!

Opportunity: Events give you the chance to connect with and support your team. They give you the

opportunity to see and meet other passionate Associates and share what’s working and what isn't.

WHAT YOU NEED TO KNOW

6 7

Events to attend:

What Is Mannatech?The human body is a miracle. There are trillions of cells in your body and they communicate with one another. These cells know when they need nourishment, protection, repair and even destruction. When cells don’t have proper nutrition, however, they don’t communicate well. But with the right kind of nourishment, your body can do amazing things.* This specific nourishment is called Glyconutrition. Mannatech is the pioneer and patent holder for this groundbreaking technology that’s revolutionizing nutrition, immune health, weight loss, skincare and more.

“I never want to go a day without my Mannatech products.”

* These statements have not been evaluated by the Food and Drug Administration. Not intended to diagnose, treat, cure or prevent any disease.

• Webinars• Bi-weekly meetings• Monthly trainings• Super Regional training • MannaFestSM event• Incentive trips• Local event• Local event

To get where you want to be, you’ll need to be dedicated to your vision and make a promise to yourself on a regular basis. Here are a few commitments that will get you started and keep you motivated:

1. I will set goals and review them every day.

2. I will introduce at least one Mannatech product to each member of my family.

3. I will conduct a conference call with my upline support team at least once daily, or complete seven in a week.

4. I will invite three contacts to learn about Mannatech every day. I will send out a video link to two contacts and/or give out a brochure or DVD daily. I will make sure at least one contact is on every national conference call.

5. I will actively share Mannatech for at least one year—no excuses.

6. I will attend the next MannaFestSM event.

7. I will become a product of the product by trying every Mannatech product and incorporating the ones that are best for me into my daily regimen.

8. I will strive for a balanced lifestyle: eat right, exercise regularly and spend time with family.

9. I will focus on at least one aspect of personal development throughout the year.

10. I will enjoy life as an Associate and do something just for myself every day, no matter how small.

98

YOUR FIRST 48 HOURS

“For the last 16 years I have always felt that the Mannatech

supplements have filled the gap in nutrition that I was not getting from my regular diet.” ––Mike G.

The first 48 hours are vital to your success. Remember that we’re here for you every step of the way with business resources and support, but ultimately your success is up to you. The following steps are simple and have proven to be effective for building a strong foundation for a successful business:

Step 1. Connect with your Enroller. Reach out to your Enroller and let him/her know your new Associate Welcome kit arrived. Ask for guidance and support in walking through this guide. The more you work with your Enroller when you are getting started, the quicker you will understand how to achieve real success.

Step 2. Log in to MyMannatech.com and set up your online account. Go to MyMannatech.com and sign in. After you have set up your account, look around and become familiar with the My Mannatech back office. The resource tools provided in the back office will assist you in being able to share Mannatech, view vital statistics, communicate and keep track of your organization and your contacts.

Step 3. Become a product of the product by establishing your Auto Order. The best way to learn about the Mannatech products is to use them. When you see and feel the results of using the products yourself, you become a “product of the product.” This will help you share them authentically as well as enable you to create a variety of personal Mannatech stories, which will be one of your most powerful tools in building your business. As the old adage goes, “Facts tell, stories sell.” So start using the products today and build your base of personal stories. Step 4. Bookmark your online resources. Stay up to date on the latest information about the company at AllAboutMannatech.com. This website provides info on incentives, products, trainings, events, recognition and tips to build your business. Watch webinars, receive training and find recruiting tools at MannatechLive.com. You can also follow Mannatech on social media: facebook.com/mannatechinc, instagram.com/mannatechinc and twitter.com/mannatech.

Step 5. Create a dream board. One of the most enjoyable things about starting your new business is being able to dream again! Create a dream board. All you need is a white poster board, a glue stick and some magazines. Find phrases or images that reflect your goals (e.g., better health, a little extra spending money, college fund for kids, being able to play your favorite sport again, travel, hiking, opening an animal sanctuary) and inspire you; cut them all out and glue them onto the board. Place your dream board in a visible spot so you can see it every day and be reminded of why you started this new business.

Step 6. Work on YOU! The Core FIVE Activities:

1. Read the Tool of the Month Books (ideally 30 mins a day, available on MyMannatech.com)

2. Listen to CDs and Positive Motivational Messages, Mannatech Success Stories and Training Calls

3. Listen to Weekly Team Calls

4. Attend Monthly Training

5. Participate in Achiever Counseling Sessions for National Director and Above

Step 7. Know your “why.” What is the reason you chose Mannatech and what is it that you want to create more of in your life through your Mannatech business?

Get specific. This shouldn’t be a vague statement like “to make additional income.” Work with your Enroller to develop a clear picture of your dream and put it into words. Because this step is so crucial, let’s dive into it some more.

YOUR FIRST 48 HOURSCONTINUED

Set a goal to have a qualifying order of 100 Personal Point Volume (PPV) each Business Period. Since our Business Periods are 4-week periods rather than full months, the option of being set up on Auto Order ensures you won’t miss a qualification and a chance to earn commissions!

What is YOUR “why”?

98

YOUR FIRST 48 HOURS

“For the last 16 years I have always felt that the Mannatech

supplements have filled the gap in nutrition that I was not getting from my regular diet.” ––Mike G.

The first 48 hours are vital to your success. Remember that we’re here for you every step of the way with business resources and support, but ultimately your success is up to you. The following steps are simple and have proven to be effective for building a strong foundation for a successful business:

Step 1. Connect with your Enroller. Reach out to your Enroller and let him/her know your new Associate Welcome kit arrived. Ask for guidance and support in walking through this guide. The more you work with your Enroller when you are getting started, the quicker you will understand how to achieve real success.

Step 2. Log in to MyMannatech.com and set up your online account. Go to MyMannatech.com and sign in. After you have set up your account, look around and become familiar with the My Mannatech back office. The resource tools provided in the back office will assist you in being able to share Mannatech, view vital statistics, communicate and keep track of your organization and your contacts.

Step 3. Become a product of the product by establishing your Auto Order. The best way to learn about the Mannatech products is to use them. When you see and feel the results of using the products yourself, you become a “product of the product.” This will help you share them authentically as well as enable you to create a variety of personal Mannatech stories, which will be one of your most powerful tools in building your business. As the old adage goes, “Facts tell, stories sell.” So start using the products today and build your base of personal stories. Step 4. Bookmark your online resources. Stay up to date on the latest information about the company at AllAboutMannatech.com. This website provides info on incentives, products, trainings, events, recognition and tips to build your business. Watch webinars, receive training and find recruiting tools at MannatechLive.com. You can also follow Mannatech on social media: facebook.com/mannatechinc, instagram.com/mannatechinc and twitter.com/mannatech.

Step 5. Create a dream board. One of the most enjoyable things about starting your new business is being able to dream again! Create a dream board. All you need is a white poster board, a glue stick and some magazines. Find phrases or images that reflect your goals (e.g., better health, a little extra spending money, college fund for kids, being able to play your favorite sport again, travel, hiking, opening an animal sanctuary) and inspire you; cut them all out and glue them onto the board. Place your dream board in a visible spot so you can see it every day and be reminded of why you started this new business.

Step 6. Work on YOU! The Core FIVE Activities:

1. Read the Tool of the Month Books (ideally 30 mins a day, available on MyMannatech.com)

2. Listen to CDs and Positive Motivational Messages, Mannatech Success Stories and Training Calls

3. Listen to Weekly Team Calls

4. Attend Monthly Training

5. Participate in Achiever Counseling Sessions for National Director and Above

Step 7. Know your “why.” What is the reason you chose Mannatech and what is it that you want to create more of in your life through your Mannatech business?

Get specific. This shouldn’t be a vague statement like “to make additional income.” Work with your Enroller to develop a clear picture of your dream and put it into words. Because this step is so crucial, let’s dive into it some more.

YOUR FIRST 48 HOURSCONTINUED

Set a goal to have a qualifying order of 100 Personal Point Volume (PPV) each Business Period. Since our Business Periods are 4-week periods rather than full months, the option of being set up on Auto Order ensures you won’t miss a qualification and a chance to earn commissions!

What is YOUR “why”?

10 11

KNOW YOUR “WHY”Perhaps in our profession more than in any other, it is important for you to know your “why.” It should be the driving force for your entire business and what keeps you motivated and focused. Whenever there is doubt in your mind, you should always be able to turn to your “why” to help you keep moving forward.

Review the following motivational factors to help identify your “why.” Write the ones that stand out to you on a separate piece of paper and post it on your dream board.

Key Motivational Factors:

• Health: Health is your first wealth. Either you’re very health conscious and care about things such as nutrition, good eating habits and regular exercise, or you don’t have the right quality of life to do the things that are really important to you.

• Finances: You may be going through a major financial struggle. Think about the importance of having financial freedom, retiring early, new business concepts and other streams of income.

• Time: Either you have a lot of time or you have NO time. Ask yourself: “If I had more time, what would I do with it?”

• Living a Life of Significance: You want to do something that really matters in your free time.

• Leaving Behind a Legacy: Taking care of your children and their children’s children is important to you.

• Early Retirement: Stop working an unfulfilling job, and instead do what you love.

• Humanitarian: You have the heart, desire and passion for helping others.

• Big Dreams: You want a new home, car, motorcycle or boat; you’d like to travel the world, or even own your own business with flexible hours.

After narrowing down some of your key motivational factors, answer these questions:

What drives you the MOST? It’s easy to say that your “why” is that you want to earn more income. But what drives you beyond that? Maybe you want to earn more income so you can travel to see your kids or open up a non-profit organization. The deeper you dig into your “why,” the stronger it will be and the less likely you’ll be derailed from achieving your goals.

What drives your actions RIGHT NOW? This feeds directly back into your “why.” Right now, you’re missing your children. Right now, you are struggling with debt. Right now, you think you’re not feeling your best. Your “why” can be the answer to those troubles.

Your “why” for joining Mannatech is also the foundation of your success and a big part of how you will introduce the products and the opportunity to others. That’s why it’s so important to develop a strong “why.” Contact your Enroller to help you fully develop your “why,” then get out there and start living your own story.

The more specific you can be, the better results you will see!

PERSONAL DEVELOPMENT & GROWTHBeing your own boss comes with a unique set of responsibilities. In essence, you can no longer depend on someone or something else for your success or growth. It’s all about you now. You can set your own goals, focus on your intentions and chart the speed with which you grow. You might even be surprised how stepping out of your comfort zone may produce some amazing and fulfilling results.

One of the results that comes from personal growth is learning to become a leader. A successful business hinges on strong leadership, and despite what you may have heard, leaders can be made. All it takes is a willingness to learn and the drive to be taught.

Begin building and developing these characteristics of a good leader:

• Be a good listener.

• Offer constructive feedback.

• Make time for your team.

• Build relationships.

• Define team goals.

• Inspire people.

• Respect the process.

• Be a great example.

• Empower effectively.

• Know your role.

None of these things will happen overnight. But make a commitment to soak in as much knowledge as you can about leadership, whether it’s from books, seminars or meetings with your Enroller and your upline.

Go to the App store and download the Mannatech+ App to receive inspiring talks on the characteristics of a leader, training and success stories.

Tip: One important quality of a leader is goal accountability. Write down your goals and place them where you can see and review them every day; be sure to also share them with your Enroller so you can be held accountable. Dominican University recently did a study on goal achievement and found that “those who sent their commitments to a friend accomplished significantly more than those who wrote action commitments or did not write their goals.” So write down your goals and SHARE.The lifestyle indicated are not necessarily representative of what you may earn or achieve. Your individual earnings

and lifestyle as an Associate are strictly dependent upon your respective area, skills, and effort. Mannatech makes no guarantee of earnings or lifestyle.

10 11

KNOW YOUR “WHY”Perhaps in our profession more than in any other, it is important for you to know your “why.” It should be the driving force for your entire business and what keeps you motivated and focused. Whenever there is doubt in your mind, you should always be able to turn to your “why” to help you keep moving forward.

Review the following motivational factors to help identify your “why.” Write the ones that stand out to you on a separate piece of paper and post it on your dream board.

Key Motivational Factors:

• Health: Health is your first wealth. Either you’re very health conscious and care about things such as nutrition, good eating habits and regular exercise, or you don’t have the right quality of life to do the things that are really important to you.

• Finances: You may be going through a major financial struggle. Think about the importance of having financial freedom, retiring early, new business concepts and other streams of income.

• Time: Either you have a lot of time or you have NO time. Ask yourself: “If I had more time, what would I do with it?”

• Living a Life of Significance: You want to do something that really matters in your free time.

• Leaving Behind a Legacy: Taking care of your children and their children’s children is important to you.

• Early Retirement: Stop working an unfulfilling job, and instead do what you love.

• Humanitarian: You have the heart, desire and passion for helping others.

• Big Dreams: You want a new home, car, motorcycle or boat; you’d like to travel the world, or even own your own business with flexible hours.

After narrowing down some of your key motivational factors, answer these questions:

What drives you the MOST? It’s easy to say that your “why” is that you want to earn more income. But what drives you beyond that? Maybe you want to earn more income so you can travel to see your kids or open up a non-profit organization. The deeper you dig into your “why,” the stronger it will be and the less likely you’ll be derailed from achieving your goals.

What drives your actions RIGHT NOW? This feeds directly back into your “why.” Right now, you’re missing your children. Right now, you are struggling with debt. Right now, you think you’re not feeling your best. Your “why” can be the answer to those troubles.

Your “why” for joining Mannatech is also the foundation of your success and a big part of how you will introduce the products and the opportunity to others. That’s why it’s so important to develop a strong “why.” Contact your Enroller to help you fully develop your “why,” then get out there and start living your own story.

The more specific you can be, the better results you will see!

PERSONAL DEVELOPMENT & GROWTHBeing your own boss comes with a unique set of responsibilities. In essence, you can no longer depend on someone or something else for your success or growth. It’s all about you now. You can set your own goals, focus on your intentions and chart the speed with which you grow. You might even be surprised how stepping out of your comfort zone may produce some amazing and fulfilling results.

One of the results that comes from personal growth is learning to become a leader. A successful business hinges on strong leadership, and despite what you may have heard, leaders can be made. All it takes is a willingness to learn and the drive to be taught.

Begin building and developing these characteristics of a good leader:

• Be a good listener.

• Offer constructive feedback.

• Make time for your team.

• Build relationships.

• Define team goals.

• Inspire people.

• Respect the process.

• Be a great example.

• Empower effectively.

• Know your role.

None of these things will happen overnight. But make a commitment to soak in as much knowledge as you can about leadership, whether it’s from books, seminars or meetings with your Enroller and your upline.

Go to the App store and download the Mannatech+ App to receive inspiring talks on the characteristics of a leader, training and success stories.

Tip: One important quality of a leader is goal accountability. Write down your goals and place them where you can see and review them every day; be sure to also share them with your Enroller so you can be held accountable. Dominican University recently did a study on goal achievement and found that “those who sent their commitments to a friend accomplished significantly more than those who wrote action commitments or did not write their goals.” So write down your goals and SHARE.The lifestyle indicated are not necessarily representative of what you may earn or achieve. Your individual earnings

and lifestyle as an Associate are strictly dependent upon your respective area, skills, and effort. Mannatech makes no guarantee of earnings or lifestyle.

12 13

THE FOUR BASICSEvery business has steps that are necessary to learn in order to be successful. Our steps, if mastered and repeated consistently, will empower you to build a successful Mannatech business.

The four basic steps:

MAKE A LIST Every business needs a market in order to be successful. You can begin to build yours on your first day with Mannatech by creating a list. Start your list by writing down everyone you know and getting at least

100 names on it!

Your contacts on your cell phone or your friends on social media can be a great place to start. We’ve put together some ideas to help jog your memory but if you have questions about how to compile your initial list, contact your Enroller for help.

Ideas for creating and adding to your list: Who do you know that is interested in their health, appearance and overall wellness?

• Retirees

• Parents

• In-laws

• Millennials

• Young families

• “Middle-age” families

• Families with both parents working outside the home

• Parents with hectic/stressful schedules

MAKE A LIST

CONTACTAND INVITE

SHOW THEPLAN/PRESENT

FOLLOW UP

THE FOUR BASICSCONTINUED

Who do you know that … ?

• Has tried dieting in the past but failed

• Eats a healthy diet

• Works out/exercises regularly

• Wants to optimize their health

• Is aware of today’s top health threats

• Is generally health-minded

Do you know a business-oriented person who … ?

• Currently owns or has owned his/her own business

• Is an entrepreneur

• Is looking for additional income

• Is a stay-at-home mom or dad

• Is interested in home business tax advantages

• Is unhappy in his/her current job

• Is approaching retirement

• Has a sociable, enthusiastic personality

• Is highly credible in her/his circle of influence

• Has previous experience or success in your new field

• Has the means to invest in starting a business

• Is highly driven and self-motivated

Tip: You may want to separate your contacts into groups: those you know well, such as family and friends; those you are acquainted with; and people you barely know, like those you run into at restaurants and stores you frequent.

Keep this list near your desk, refrigerator or other prominent place and add to it daily. Compiling your list is an ongoing process; if you’re always adding to it, you will never run out of people to contact. Think about all the people you come in contact with every day. Make it a goal to add at least one to three new names to your list each day, and then contact them (which we’ll cover next).

12 13

THE FOUR BASICSEvery business has steps that are necessary to learn in order to be successful. Our steps, if mastered and repeated consistently, will empower you to build a successful Mannatech business.

The four basic steps:

MAKE A LIST Every business needs a market in order to be successful. You can begin to build yours on your first day with Mannatech by creating a list. Start your list by writing down everyone you know and getting at least

100 names on it!

Your contacts on your cell phone or your friends on social media can be a great place to start. We’ve put together some ideas to help jog your memory but if you have questions about how to compile your initial list, contact your Enroller for help.

Ideas for creating and adding to your list: Who do you know that is interested in their health, appearance and overall wellness?

• Retirees

• Parents

• In-laws

• Millennials

• Young families

• “Middle-age” families

• Families with both parents working outside the home

• Parents with hectic/stressful schedules

MAKE A LIST

CONTACTAND INVITE

SHOW THEPLAN/PRESENT

FOLLOW UP

THE FOUR BASICSCONTINUED

Who do you know that … ?

• Has tried dieting in the past but failed

• Eats a healthy diet

• Works out/exercises regularly

• Wants to optimize their health

• Is aware of today’s top health threats

• Is generally health-minded

Do you know a business-oriented person who … ?

• Currently owns or has owned his/her own business

• Is an entrepreneur

• Is looking for additional income

• Is a stay-at-home mom or dad

• Is interested in home business tax advantages

• Is unhappy in his/her current job

• Is approaching retirement

• Has a sociable, enthusiastic personality

• Is highly credible in her/his circle of influence

• Has previous experience or success in your new field

• Has the means to invest in starting a business

• Is highly driven and self-motivated

Tip: You may want to separate your contacts into groups: those you know well, such as family and friends; those you are acquainted with; and people you barely know, like those you run into at restaurants and stores you frequent.

Keep this list near your desk, refrigerator or other prominent place and add to it daily. Compiling your list is an ongoing process; if you’re always adding to it, you will never run out of people to contact. Think about all the people you come in contact with every day. Make it a goal to add at least one to three new names to your list each day, and then contact them (which we’ll cover next).

14 15

THE FOUR BASICS

MEMORY JOGGER

Name Phone Email Date

THE FOUR BASICSCONTACT AND INVITE Next, contact the people on your list via phone, text, email, social media or face-to-face and then invite them to a meeting to learn about Mannatech. Since you have established your “why,” you should be comfortable with using that as an approach to connecting with others. If you’re not quite comfortable

on your own, work with your Enroller or upline Mentor to develop a script and practice saying it until you know it by heart. You can also ask your Enroller to join you on a few conference calls until you feel more confident. When contacting others, remember to keep your initial approach sincere, enthusiastic and concise.

Also, remember that you are the messenger and not the message. Don’t try to tell the Mannatech story. Use the tools available to you to introduce Mannatech: Go to the Resource Library (Library.Mannatech.com) or MannatechTools.com to find plenty of materials that'll help you introduce the opportunity as well as the products. In your Starter Kit, you will find several brochures to assist you in introducing Mannatech’s business opportunity as well. When you talk to contacts, you can leave these brochures with them and then ask if you can follow up with them.

What’s most important is to be a great listener.

People don’t care how much you know until they know how much you care.

14 15

THE FOUR BASICS

MEMORY JOGGER

Name Phone Email Date

THE FOUR BASICSCONTACT AND INVITE Next, contact the people on your list via phone, text, email, social media or face-to-face and then invite them to a meeting to learn about Mannatech. Since you have established your “why,” you should be comfortable with using that as an approach to connecting with others. If you’re not quite comfortable

on your own, work with your Enroller or upline Mentor to develop a script and practice saying it until you know it by heart. You can also ask your Enroller to join you on a few conference calls until you feel more confident. When contacting others, remember to keep your initial approach sincere, enthusiastic and concise.

Also, remember that you are the messenger and not the message. Don’t try to tell the Mannatech story. Use the tools available to you to introduce Mannatech: Go to the Resource Library (Library.Mannatech.com) or MannatechTools.com to find plenty of materials that'll help you introduce the opportunity as well as the products. In your Starter Kit, you will find several brochures to assist you in introducing Mannatech’s business opportunity as well. When you talk to contacts, you can leave these brochures with them and then ask if you can follow up with them.

What’s most important is to be a great listener.

People don’t care how much you know until they know how much you care.

16 17

THE FOUR BASICSBefore you contact: Have at least two potential dates available where you and your Enroller can meet with your contact at the same time.

Remember that the purpose of contacting someone is to set up a meeting, not share the message!

During the call, keep these tips in mind:

INTRO

• When the contact answers the phone, introduce yourself.• Make the introduction very short.• Be excited but reserved.• Describe your reasons for the call … and WHY they were chosen to be called: (…sharp, ambitious,

open to business ideas, big dreams, someone with a passion for helping people, etc.).

INVITE

• Be in a hurry: Just a few minutes, but still have something important to talk to them about.• Keep the conversation non-committal and short: No more than 3–5 minutes.• Be intentional: The goal is to get the person to a one-on-one or a home meeting.• Stay focused on the areas of interest to them.• Do not answer a lot of specific questions over the phone: That’s the reason for the meeting

(to Show the Plan).

SET MEETING

• Have two dates and times available to choose from.• Confirm the time and agreed upon date.• Congratulate him/her for being open to new ideas.• Give them a number to call if anything comes up that will keep them from making the meeting or

being late.

Be sure to follow up 24 hours before the meeting to confirm it!

“It's amazing how well the Basics work. As long as you follow them to the letter, you can have success.” ––Chris T.

Sample Opening Conversation Scripts

Below are several examples of opening lines—how to “break the ice”—you can use as you begin sharing Mannatech with your contacts.

Sample Face to Face or Phone Contact:

Script 1. “Hi Mary. You know how passionate I am about health and wellness (or diet or anti-aging, or a relevant health topic)? Well, in my spare time, I’ve started a wellness business that pays me for my passion. I’d love to talk to you about it, are you available on Tuesday or Wednesday evening?”

Script 2. “Hi John. I’m just about to walk into a meeting so I can’t chat long. But I’m excited about a business concept I was recently introduced to and it’s an incredible way to make some long-term income. If I sent you some information, would you have a chance to look at it today?”

Script 3. “Hi Chris. I’m not sure if you are familiar with Glyconutrients or Real Food Technology® solutions, but we just recently started using some incredible products and I was hoping to send you some information because I believe they can make a difference for you, too.”

Script 4. “Hi. I have been noticing what a good waiter you are/what an incredible personality you have/etc. We are actually expanding our business and I’m always looking for partners. Have you ever thought of owning your own business?”

Script 5. “Have you ever heard of Mannatech? It’s a science-based dietary supplement company based in Dallas that has independent Associates like Uber, and we are actually looking at expanding our business in the Los Angeles area. I would love to send you some information. I can’t promise you anything. If it’s for you, great, if not, no big deal.”

Script 6. “Are you familiar with e-commerce and what’s happening online regarding people making money? We’ve just launched our business and would love to give you some information as we are looking to partner up with others. I’m available on Tuesday or Thursday evening to share some info with you. Which works best for you?”

THE FOUR BASICS

16 17

THE FOUR BASICSBefore you contact: Have at least two potential dates available where you and your Enroller can meet with your contact at the same time.

Remember that the purpose of contacting someone is to set up a meeting, not share the message!

During the call, keep these tips in mind:

INTRO

• When the contact answers the phone, introduce yourself.• Make the introduction very short.• Be excited but reserved.• Describe your reasons for the call … and WHY they were chosen to be called: (…sharp, ambitious,

open to business ideas, big dreams, someone with a passion for helping people, etc.).

INVITE

• Be in a hurry: Just a few minutes, but still have something important to talk to them about.• Keep the conversation non-committal and short: No more than 3–5 minutes.• Be intentional: The goal is to get the person to a one-on-one or a home meeting.• Stay focused on the areas of interest to them.• Do not answer a lot of specific questions over the phone: That’s the reason for the meeting

(to Show the Plan).

SET MEETING

• Have two dates and times available to choose from.• Confirm the time and agreed upon date.• Congratulate him/her for being open to new ideas.• Give them a number to call if anything comes up that will keep them from making the meeting or

being late.

Be sure to follow up 24 hours before the meeting to confirm it!

“It's amazing how well the Basics work. As long as you follow them to the letter, you can have success.” ––Chris T.

Sample Opening Conversation Scripts

Below are several examples of opening lines—how to “break the ice”—you can use as you begin sharing Mannatech with your contacts.

Sample Face to Face or Phone Contact:

Script 1. “Hi Mary. You know how passionate I am about health and wellness (or diet or anti-aging, or a relevant health topic)? Well, in my spare time, I’ve started a wellness business that pays me for my passion. I’d love to talk to you about it, are you available on Tuesday or Wednesday evening?”

Script 2. “Hi John. I’m just about to walk into a meeting so I can’t chat long. But I’m excited about a business concept I was recently introduced to and it’s an incredible way to make some long-term income. If I sent you some information, would you have a chance to look at it today?”

Script 3. “Hi Chris. I’m not sure if you are familiar with Glyconutrients or Real Food Technology® solutions, but we just recently started using some incredible products and I was hoping to send you some information because I believe they can make a difference for you, too.”

Script 4. “Hi. I have been noticing what a good waiter you are/what an incredible personality you have/etc. We are actually expanding our business and I’m always looking for partners. Have you ever thought of owning your own business?”

Script 5. “Have you ever heard of Mannatech? It’s a science-based dietary supplement company based in Dallas that has independent Associates like Uber, and we are actually looking at expanding our business in the Los Angeles area. I would love to send you some information. I can’t promise you anything. If it’s for you, great, if not, no big deal.”

Script 6. “Are you familiar with e-commerce and what’s happening online regarding people making money? We’ve just launched our business and would love to give you some information as we are looking to partner up with others. I’m available on Tuesday or Thursday evening to share some info with you. Which works best for you?”

THE FOUR BASICS

18 19

THE FOUR BASICS THE FOUR BASICSUsing Social Media to Introduce MannatechWhen done right, social media can be a great source for contacting/inviting people. When you think about it, our sharing model was the original social media outlet, and it has long served as a vehicle for people to connect, educate, support, train and inspire in a personal way. The only difference is that our business has often been conducted by phone, mail and in person. Nonetheless, the underlying principles that drive social media are part of what has made sharing Mannatech so prevalent.

Social media enhances your influence by giving you the ability to reach many people at once. You can even reach people globally—without incurring long distance phone bills or having to wait for “snail mail.” Make social media work for you by reaching as many people as you can, capturing their initial interest and then taking the conversation offline where you can discuss the possibilities one-on-one. Remember, the personal aspect of sharing Mannatech is critical to your success.

• Use the “90-10” Rule: With social media, it’s important to be a “giver” rather than an “asker” or “taker.” If you contribute in some way to others (by posting practical information, funny/entertaining posts, inspirational content and so forth) instead of constantly asking others to buy products or join your team, you’ll find much higher levels of success. Using the 90-10 Rule means at least 90 percent of your social media content should be of the “giving” type while the remaining 10 percent can be specifically related to promoting Mannatech and your team. Following the 90-10 rule will help you create a presence that shows your audience the kind of life they could have, but in a genuine way that isn’t “selling.”

• Don’t Be Excessive: When considering how to create a positive, trustworthy and inspiring brand, it’s important to avoid excess. This means you can’t post all day, every day about every little thing. When building a brand (which, on social media is YOU), your content has to be consistent in its tone and image, not overbearing, inappropriate or “all over the map.” Showing restraint in what you post and how often will help you achieve a brand that exudes familiarity, reliability and trust.

• Learn to Use the Private Chat/Messaging Features: You’ll want to get the developing friendship offline as soon as possible so that you can make it personal. You can do this by reaching out to your new contact via private message. You’ll do this when they “like” or comment on one or more of your posts, and it’s beneficial if you contact them immediately. Simply send a message saying something like, “Hey, thanks so much for your response to my post. That made my day. If you’re interested, I’d love to discuss this more with you. In fact, do you have a couple minutes right now to talk?” If they can’t talk right then, set a time for as soon as possible to discuss their interest.

Use social media with a purpose! Spend at least 30 minutes a day

on business related activities.

“Hey Sarah, this is (your name). We met the other day at (the gym).”

“Have you got a minute to talk?”

“Great! So the reason I’m calling is that I recently started a business, and we’re doing some great things online. It’s all very visual and exciting. Would you be interested in an opportunity to make some good income in addition to your job?”

“Well, it’s very visual, so it would be great if we could talk in person. Can you meet up for 20–30 minutes so I can explain the concept to you?”

“Wonderful, I’ve got (Monday) at (6 pm) or (Wednesday) at (8 pm) open—which one is better for you?”

“Great, I’ll just stop by; what’s your address?”

“Great, let’s meet at the coffee shop (or other neutral location) Wednesday at 8 pm.”

(Sarah’s response)

(Sarah’s response: “Sure.”)

(Sarah’s response: “What is it?”)

(Sarah’s response)

(Sarah’s response: “Okay.”)

(Once she gives her address, read it back to her.) Or, you can give another option:

18 19

THE FOUR BASICS THE FOUR BASICSUsing Social Media to Introduce MannatechWhen done right, social media can be a great source for contacting/inviting people. When you think about it, our sharing model was the original social media outlet, and it has long served as a vehicle for people to connect, educate, support, train and inspire in a personal way. The only difference is that our business has often been conducted by phone, mail and in person. Nonetheless, the underlying principles that drive social media are part of what has made sharing Mannatech so prevalent.

Social media enhances your influence by giving you the ability to reach many people at once. You can even reach people globally—without incurring long distance phone bills or having to wait for “snail mail.” Make social media work for you by reaching as many people as you can, capturing their initial interest and then taking the conversation offline where you can discuss the possibilities one-on-one. Remember, the personal aspect of sharing Mannatech is critical to your success.

• Use the “90-10” Rule: With social media, it’s important to be a “giver” rather than an “asker” or “taker.” If you contribute in some way to others (by posting practical information, funny/entertaining posts, inspirational content and so forth) instead of constantly asking others to buy products or join your team, you’ll find much higher levels of success. Using the 90-10 Rule means at least 90 percent of your social media content should be of the “giving” type while the remaining 10 percent can be specifically related to promoting Mannatech and your team. Following the 90-10 rule will help you create a presence that shows your audience the kind of life they could have, but in a genuine way that isn’t “selling.”

• Don’t Be Excessive: When considering how to create a positive, trustworthy and inspiring brand, it’s important to avoid excess. This means you can’t post all day, every day about every little thing. When building a brand (which, on social media is YOU), your content has to be consistent in its tone and image, not overbearing, inappropriate or “all over the map.” Showing restraint in what you post and how often will help you achieve a brand that exudes familiarity, reliability and trust.

• Learn to Use the Private Chat/Messaging Features: You’ll want to get the developing friendship offline as soon as possible so that you can make it personal. You can do this by reaching out to your new contact via private message. You’ll do this when they “like” or comment on one or more of your posts, and it’s beneficial if you contact them immediately. Simply send a message saying something like, “Hey, thanks so much for your response to my post. That made my day. If you’re interested, I’d love to discuss this more with you. In fact, do you have a couple minutes right now to talk?” If they can’t talk right then, set a time for as soon as possible to discuss their interest.

Use social media with a purpose! Spend at least 30 minutes a day

on business related activities.

“Hey Sarah, this is (your name). We met the other day at (the gym).”

“Have you got a minute to talk?”

“Great! So the reason I’m calling is that I recently started a business, and we’re doing some great things online. It’s all very visual and exciting. Would you be interested in an opportunity to make some good income in addition to your job?”

“Well, it’s very visual, so it would be great if we could talk in person. Can you meet up for 20–30 minutes so I can explain the concept to you?”

“Wonderful, I’ve got (Monday) at (6 pm) or (Wednesday) at (8 pm) open—which one is better for you?”

“Great, I’ll just stop by; what’s your address?”

“Great, let’s meet at the coffee shop (or other neutral location) Wednesday at 8 pm.”

(Sarah’s response)

(Sarah’s response: “Sure.”)

(Sarah’s response: “What is it?”)

(Sarah’s response)

(Sarah’s response: “Okay.”)

(Once she gives her address, read it back to her.) Or, you can give another option:

20 21

THE FOUR BASICS• Don’t “Hard Sell”: Remember, you’re trying to cultivate a relationship. As you do this, the “sale” happens

naturally and without pressure. Your new friend will join because they trust you and feel comfortable joining your team, not because you “sold” them on Mannatech. Don’t “hard sell,” as this will often just turn people off and you’ll lose all the trust and confidence you’ve worked hard to build.

• Push the Positive: As you share your story, you’ll want to project an image of someone who is pleasant and uplifting. Post content that inspires, not content that is negative or depressing. You’re ultimately trying to create a brand that communicates trust and integrity, so don’t whine and complain. Instead, compliment others regularly and express gratitude for the good things in your life. Say “thanks” to others when they compliment you or when they accept your friend request. This will go a long way in building a trustworthy online brand and relationship.

• Don’t “Steal” or Interfere: You’ll often have people ask your advice or pose a question about Mannatech, the products, the opportunity and so forth. Of course you’ll want to provide them with any help or information you can. However, if another Mannatech team member has already offered the products or opportunity to that person, leave them alone. Don’t interrupt the current conversation or try and steal this person to your team. You’ll create hard feelings and possibly rifts between your team and others. You’ll damage your reputation and the Mannatech reputation as well.

How Often Should You Post?

Everyone involved in social media asks this question. If you post too often, you risk turning off some of your audience. If you don’t post enough, you won’t be able to attract the audience you’re looking for. Here’s a general guide for how often to post on the most popular social media sites:

• Facebook: 2 – 3 posts daily — not business related • Twitter: 3 – 5 posts daily (even more is acceptable) • Pinterest: As often as you can (research shows that the more pins you have, the larger your audience will be) • Instagram: 2 posts daily

When Should You Post?

The latest surveys show that the “peak” times for posting content are from 7:00 – 9:00am and 8:00 – 10:00pm. This is when most people are looking through their social media accounts and you have the greatest chance of getting in front of your audience. Other good times to post include mid-day (12:00pm) and late afternoon (4:00 – 5:00pm).

After you have contacted someone, whether it’s in person, over the phone or on social media, you shouldn’t waste any time getting to the point where you can show them the plan.

Tip: Public recognition of new followers on Twitter is a great way to push the positive and connect. Example: “Thanks to @Jsmith for the follow!”

THE FOUR BASICSSHOW THE PLAN

First and foremost, in the beginning, don’t try to show the plan without someone from your upline. You’ll want them by your side for some time, so be open to letting them teach you

the proper way to present what Mannatech, and you, have to offer.

One of the most important aspects of building your business is how you present the products and the opportunity. The more often you approach people and do your presentation, the better you will become. Practice truly does make perfect, and to help you give a professional and consistent presentation every time, Mannatech offers many different tools and resources. If you still feel uncomfortable, don't be afraid to ask your Enroller to help you with the process until you are comfortable doing it on your own. There are several ways to present the Mannatech plan, but here are four of the most common:

This is the best way to present to new prospects as it allows you to build an informal relationship with them. Always make sure that you take information

brochures with you when presenting. These presentations shouldn't be longer than an hour. Don’t forget to book a follow-up meeting within 48 hours.

This is a great way to expose people you know well to Mannatech. These types of presentations

are very duplicable and allow you to be more productive by presenting the Mannatech plan to multiple people. The excitement of group

dynamics can also increase your results.

These are held in formal hotel settings in business dress. Credibility, relatability and

excitement are maximized here. Many Associates use this as a "second look" meeting.

There isn’t a substitute for personal interaction but this is a great alternative

if time and distance are factors. It’s also a great way to pre-qualify someone or even

show a full presentation.

One-on-One Meeting Home Meeting

Open/Bi-weekly Meeting Online Presentation

20 21

THE FOUR BASICS• Don’t “Hard Sell”: Remember, you’re trying to cultivate a relationship. As you do this, the “sale” happens

naturally and without pressure. Your new friend will join because they trust you and feel comfortable joining your team, not because you “sold” them on Mannatech. Don’t “hard sell,” as this will often just turn people off and you’ll lose all the trust and confidence you’ve worked hard to build.

• Push the Positive: As you share your story, you’ll want to project an image of someone who is pleasant and uplifting. Post content that inspires, not content that is negative or depressing. You’re ultimately trying to create a brand that communicates trust and integrity, so don’t whine and complain. Instead, compliment others regularly and express gratitude for the good things in your life. Say “thanks” to others when they compliment you or when they accept your friend request. This will go a long way in building a trustworthy online brand and relationship.

• Don’t “Steal” or Interfere: You’ll often have people ask your advice or pose a question about Mannatech, the products, the opportunity and so forth. Of course you’ll want to provide them with any help or information you can. However, if another Mannatech team member has already offered the products or opportunity to that person, leave them alone. Don’t interrupt the current conversation or try and steal this person to your team. You’ll create hard feelings and possibly rifts between your team and others. You’ll damage your reputation and the Mannatech reputation as well.

How Often Should You Post?

Everyone involved in social media asks this question. If you post too often, you risk turning off some of your audience. If you don’t post enough, you won’t be able to attract the audience you’re looking for. Here’s a general guide for how often to post on the most popular social media sites:

• Facebook: 2 – 3 posts daily — not business related • Twitter: 3 – 5 posts daily (even more is acceptable) • Pinterest: As often as you can (research shows that the more pins you have, the larger your audience will be) • Instagram: 2 posts daily

When Should You Post?

The latest surveys show that the “peak” times for posting content are from 7:00 – 9:00am and 8:00 – 10:00pm. This is when most people are looking through their social media accounts and you have the greatest chance of getting in front of your audience. Other good times to post include mid-day (12:00pm) and late afternoon (4:00 – 5:00pm).

After you have contacted someone, whether it’s in person, over the phone or on social media, you shouldn’t waste any time getting to the point where you can show them the plan.

Tip: Public recognition of new followers on Twitter is a great way to push the positive and connect. Example: “Thanks to @Jsmith for the follow!”

THE FOUR BASICSSHOW THE PLAN

First and foremost, in the beginning, don’t try to show the plan without someone from your upline. You’ll want them by your side for some time, so be open to letting them teach you

the proper way to present what Mannatech, and you, have to offer.

One of the most important aspects of building your business is how you present the products and the opportunity. The more often you approach people and do your presentation, the better you will become. Practice truly does make perfect, and to help you give a professional and consistent presentation every time, Mannatech offers many different tools and resources. If you still feel uncomfortable, don't be afraid to ask your Enroller to help you with the process until you are comfortable doing it on your own. There are several ways to present the Mannatech plan, but here are four of the most common:

This is the best way to present to new prospects as it allows you to build an informal relationship with them. Always make sure that you take information

brochures with you when presenting. These presentations shouldn't be longer than an hour. Don’t forget to book a follow-up meeting within 48 hours.

This is a great way to expose people you know well to Mannatech. These types of presentations

are very duplicable and allow you to be more productive by presenting the Mannatech plan to multiple people. The excitement of group

dynamics can also increase your results.

These are held in formal hotel settings in business dress. Credibility, relatability and

excitement are maximized here. Many Associates use this as a "second look" meeting.

There isn’t a substitute for personal interaction but this is a great alternative

if time and distance are factors. It’s also a great way to pre-qualify someone or even

show a full presentation.

One-on-One Meeting Home Meeting

Open/Bi-weekly Meeting Online Presentation

22 23

Keep your presentation simple, brief and duplicable. Be excited, happy and have fun, but keep it concise—most people have short attention spans. Use the introductory tools in your back office to help you share the Mannatech difference. Keep in mind, this process should be easy to recreate for the people you will eventually enroll, so keep your actions simple and straightforward.

Tips for Effective Presentations

• Relax and be natural. Be yourself and let it flow.

• Focus on connecting with the person(s) you are talking to.

• When presenting to friends or family members, be conversational but control the subject matter and don’t go off on tangents.

• If presenting one-on-one, encourage dialogue and entertain questions.

• Be flexible and adapt your presentation to the individual(s).

• Show your passion and belief in Mannatech.

• Ask questions that will yield positive answers. For example, never ask, “What do you think?” Instead ask, “Which part do you like the best?” or “What did you see in the presentation that would benefit you the most?”

• Do not engage in arguments. Questions, even if they seem uncomplimentary, show interest and possibility.

• Realize that emotions, not logic, are what move most people to buy product or join the business.

• Don’t strive for perfection. Instead, strive to establish an ongoing relationship and ask for referrals.

• If you are a couple, do your presentations together.

• “Leave-behinds”: Give your contacts something that will remind them of your presentation. Use a marketing tool, such as a CD, DVD or brochure. You may also want to leave sample products.

THE FOUR BASICS

Use the “Transform Your Life” PowerPoint or brochure, found in the resource library, to share the Mannatech opportunity.

THE FOUR BASICSFOLLOW UP

Don't forget to always follow up!

Within 24 – 48 hours of making contact, be sure to follow up (this can be done over the phone, or even via text if you know the person). This last step of the Four Basics is the most important one to aid and

sustain your success as a Mannatech Associate. You should be personal and informal in tone, which will engage your contact without applying any pressure. Be open and honest—create an atmosphere that will allow your contact to ask questions.

Show that you care. People react to emotion more than intellect, so convey your sincere desire to help them benefit from the Mannatech products and opportunity. You aren’t there just to make a sale, you are there to develop a long-term partnership. Bringing specific facts that you learned from them into the conversation is extremely helpful. It shows that you were listening and that you care.

Enrollment should be the focus of your follow up, but don’t be pushy if your contact is hesitant. Be patient and record in your calendar and/or journal the results of your discussion. Even if the person doesn’t enroll today, the timing may be right sometime further down the road—in weeks, months or even years from now. Keep that person on your list until they sign up or you lose contact with them.

Enrolling/Closing Is the Natural Next Step

After the presentation, your contact will likely have other questions. Answer them succinctly and with enthusiasm. If you don’t have the answer to a question, contact your Enroller or someone in your upline. By now, it should be apparent how serious your contacts are. If you feel they are excited and can see the benefits of joining your Mannatech team, they may need only a nudge to get started. Don’t be shy—simply ask them if they are ready to enroll as an Associate or to begin ordering products.

If there is some hesitation, it may be helpful to ask them: “So, [their name], on a scale of 1 to 10 where are you?” If they answer anything less than a seven, ask, “What more do you need to get started? What can I help you with?” Continue to address any concerns with enthusiasm and confidence. Focus on the good things about the presentation and the other elements you’ve shared with them. Ask them what they liked, and then focus on those things. If they are close to committing, it shouldn’t take long to get them to a 10. If they are already at a 7 or higher, the key is to not hesitate and ask them how they would like to begin.

Obviously, you’ll have contacts who will say “no.” However, this doesn’t necessarily mean “I’m not interested.” It could mean they’re still unsure, they have questions or they’re not ready at the moment. You can move on to your next contacts, but don’t leave the “no’s” behind. Periodically follow up with them. Most people would be surprised how many “no’s” eventually come back as excited, motivated members of the Mannatech team.

NEVER LEAVE A MEETING WITHOUT BOOKING THE NEXT, even if it’s just

a follow-up call.

22 23

Keep your presentation simple, brief and duplicable. Be excited, happy and have fun, but keep it concise—most people have short attention spans. Use the introductory tools in your back office to help you share the Mannatech difference. Keep in mind, this process should be easy to recreate for the people you will eventually enroll, so keep your actions simple and straightforward.

Tips for Effective Presentations

• Relax and be natural. Be yourself and let it flow.

• Focus on connecting with the person(s) you are talking to.

• When presenting to friends or family members, be conversational but control the subject matter and don’t go off on tangents.

• If presenting one-on-one, encourage dialogue and entertain questions.

• Be flexible and adapt your presentation to the individual(s).

• Show your passion and belief in Mannatech.

• Ask questions that will yield positive answers. For example, never ask, “What do you think?” Instead ask, “Which part do you like the best?” or “What did you see in the presentation that would benefit you the most?”

• Do not engage in arguments. Questions, even if they seem uncomplimentary, show interest and possibility.

• Realize that emotions, not logic, are what move most people to buy product or join the business.

• Don’t strive for perfection. Instead, strive to establish an ongoing relationship and ask for referrals.

• If you are a couple, do your presentations together.

• “Leave-behinds”: Give your contacts something that will remind them of your presentation. Use a marketing tool, such as a CD, DVD or brochure. You may also want to leave sample products.

THE FOUR BASICS

Use the “Transform Your Life” PowerPoint or brochure, found in the resource library, to share the Mannatech opportunity.

THE FOUR BASICSFOLLOW UP

Don't forget to always follow up!

Within 24 – 48 hours of making contact, be sure to follow up (this can be done over the phone, or even via text if you know the person). This last step of the Four Basics is the most important one to aid and

sustain your success as a Mannatech Associate. You should be personal and informal in tone, which will engage your contact without applying any pressure. Be open and honest—create an atmosphere that will allow your contact to ask questions.

Show that you care. People react to emotion more than intellect, so convey your sincere desire to help them benefit from the Mannatech products and opportunity. You aren’t there just to make a sale, you are there to develop a long-term partnership. Bringing specific facts that you learned from them into the conversation is extremely helpful. It shows that you were listening and that you care.

Enrollment should be the focus of your follow up, but don’t be pushy if your contact is hesitant. Be patient and record in your calendar and/or journal the results of your discussion. Even if the person doesn’t enroll today, the timing may be right sometime further down the road—in weeks, months or even years from now. Keep that person on your list until they sign up or you lose contact with them.

Enrolling/Closing Is the Natural Next Step

After the presentation, your contact will likely have other questions. Answer them succinctly and with enthusiasm. If you don’t have the answer to a question, contact your Enroller or someone in your upline. By now, it should be apparent how serious your contacts are. If you feel they are excited and can see the benefits of joining your Mannatech team, they may need only a nudge to get started. Don’t be shy—simply ask them if they are ready to enroll as an Associate or to begin ordering products.

If there is some hesitation, it may be helpful to ask them: “So, [their name], on a scale of 1 to 10 where are you?” If they answer anything less than a seven, ask, “What more do you need to get started? What can I help you with?” Continue to address any concerns with enthusiasm and confidence. Focus on the good things about the presentation and the other elements you’ve shared with them. Ask them what they liked, and then focus on those things. If they are close to committing, it shouldn’t take long to get them to a 10. If they are already at a 7 or higher, the key is to not hesitate and ask them how they would like to begin.

Obviously, you’ll have contacts who will say “no.” However, this doesn’t necessarily mean “I’m not interested.” It could mean they’re still unsure, they have questions or they’re not ready at the moment. You can move on to your next contacts, but don’t leave the “no’s” behind. Periodically follow up with them. Most people would be surprised how many “no’s” eventually come back as excited, motivated members of the Mannatech team.

NEVER LEAVE A MEETING WITHOUT BOOKING THE NEXT, even if it’s just

a follow-up call.

24 25

THE FOUR BASICSExamples of Enrollment “Closing” Scripts

“Hey, Sarah, from the information you received and reviewed, are you interested in the product, the business or both?” Or, “Alex, from the information you had a look at, what interested you most?”

Let them respond. If they say they’re interested in the business, then lead them to the registration pack that most suits them, and enroll them!

If they say they are interested only in purchasing products, ask, “Which product categories are you interested in?”

Let them respond. Then help them create and customize their pack.

“All right—let’s get your order placed! We accept major credit cards.”

Then you simply place the product order.

Encourage your customers/team members to sign up on Auto Order! With Mannatech’s money back guarantee and the Loyalty Rewards program, there is no reason not to sign them up on Auto Order immediately.

Be sure to relate to each person based on the personal information you wrote down about them.

Create a calendar and fill it in as far in advance as you can. For example:

Daily: On each day, write down:

• Who you will contact and how—by phone, social media or email. Whether it’s one or three people, write down each name and the person’s contact information. Use the Memory Jogger on pg. 14 for help.

• Who you will make a presentation to. Include names and where the presentations will take place.

• How many CD/DVD/samples/business cards you will hand out each day. Include where or to whom you believe you will hand out these “leave-behinds.”

Weekly

• Write down on each day who you will follow up with and how. The rule of thumb is to follow up within 24 – 48 hours of your initial contact.

Monthly

• Fill in the dates you will host a home opportunity meeting or a private business conference.

• Write down the number of new people you will have at the opportunity meeting.

• Plan to attend a webinar at least once. Fill in the date(s).

• Fill in the dates for at least two bi-weekly meetings including TNL (Tuesday Night Live).

• Write in the dates for monthly trainings and attend them.

• Make sure to add any quarterly events to your calendar.

YOUR FIRST 30 DAYSFirst, contact your Enroller for help in creating your action plan. Start thinking about what you are going to do daily, weekly and monthly. Log what you are committed to do and when you will do it. Several activities to schedule include:

• Conference calls that include your Enroller

• Corporate calls

• Presentation meetings

• Follow-up actions

Compliant testimonials are one of the “tried and true” ways to convince newcomers to try the products and embrace the opportunity, so make sure to have a few that you can use during your presentation.

“All the things I have been passionate about––health, social justice and helping others has led me to my purpose. Mannatech is now my purpose, and I love helping others work from home and have more freedom and a better lifestyle. I also love seeing and hearing how the products

have changed people’s lives like they changed my own!”* ––Naomi E.

Use Mannatracker.com to guide your activities. This website provides an accountability tool that guides your behaviors to help increase your productivity and allow you to track your successes. You’ll learn to stay on the right path and even earn points for completing tasks. Go to Mannatracker.com right now and sign up (it’s FREE!) to start earning points and adding fuel to your growing business.

Set a goal within 30 days to:• Learn about and complete a conference call (between you, a contact and your upline Enroller).• Learn how to show the “Transform Your Life” PowerPoint presentation. Practice with your

upline on how best to use each presentation tool.• Become familiar with the sales materials in the Mannatech Resource Library.• Go to MannatechTools.com and purchase additional sharing tools. *These statements have not been evaluated by the Food and Drug Administration.

These products are not intended to diagnose, treat, cure or prevent any disease.

24 25

THE FOUR BASICSExamples of Enrollment “Closing” Scripts

“Hey, Sarah, from the information you received and reviewed, are you interested in the product, the business or both?” Or, “Alex, from the information you had a look at, what interested you most?”

Let them respond. If they say they’re interested in the business, then lead them to the registration pack that most suits them, and enroll them!

If they say they are interested only in purchasing products, ask, “Which product categories are you interested in?”

Let them respond. Then help them create and customize their pack.

“All right—let’s get your order placed! We accept major credit cards.”

Then you simply place the product order.

Encourage your customers/team members to sign up on Auto Order! With Mannatech’s money back guarantee and the Loyalty Rewards program, there is no reason not to sign them up on Auto Order immediately.

Be sure to relate to each person based on the personal information you wrote down about them.

Create a calendar and fill it in as far in advance as you can. For example:

Daily: On each day, write down:

• Who you will contact and how—by phone, social media or email. Whether it’s one or three people, write down each name and the person’s contact information. Use the Memory Jogger on pg. 14 for help.

• Who you will make a presentation to. Include names and where the presentations will take place.

• How many CD/DVD/samples/business cards you will hand out each day. Include where or to whom you believe you will hand out these “leave-behinds.”

Weekly

• Write down on each day who you will follow up with and how. The rule of thumb is to follow up within 24 – 48 hours of your initial contact.

Monthly

• Fill in the dates you will host a home opportunity meeting or a private business conference.

• Write down the number of new people you will have at the opportunity meeting.

• Plan to attend a webinar at least once. Fill in the date(s).

• Fill in the dates for at least two bi-weekly meetings including TNL (Tuesday Night Live).

• Write in the dates for monthly trainings and attend them.

• Make sure to add any quarterly events to your calendar.

YOUR FIRST 30 DAYSFirst, contact your Enroller for help in creating your action plan. Start thinking about what you are going to do daily, weekly and monthly. Log what you are committed to do and when you will do it. Several activities to schedule include:

• Conference calls that include your Enroller

• Corporate calls

• Presentation meetings

• Follow-up actions

Compliant testimonials are one of the “tried and true” ways to convince newcomers to try the products and embrace the opportunity, so make sure to have a few that you can use during your presentation.

“All the things I have been passionate about––health, social justice and helping others has led me to my purpose. Mannatech is now my purpose, and I love helping others work from home and have more freedom and a better lifestyle. I also love seeing and hearing how the products

have changed people’s lives like they changed my own!”* ––Naomi E.

Use Mannatracker.com to guide your activities. This website provides an accountability tool that guides your behaviors to help increase your productivity and allow you to track your successes. You’ll learn to stay on the right path and even earn points for completing tasks. Go to Mannatracker.com right now and sign up (it’s FREE!) to start earning points and adding fuel to your growing business.

Set a goal within 30 days to:• Learn about and complete a conference call (between you, a contact and your upline Enroller).• Learn how to show the “Transform Your Life” PowerPoint presentation. Practice with your

upline on how best to use each presentation tool.• Become familiar with the sales materials in the Mannatech Resource Library.• Go to MannatechTools.com and purchase additional sharing tools. *These statements have not been evaluated by the Food and Drug Administration.

These products are not intended to diagnose, treat, cure or prevent any disease.

26 27

BEYOND YOUR FIRST 30 DAYSThe keys to getting a jump start on building your Mannatech business are to stay in close contact with your Enroller, use the tools recommended by your upline and stick closely to the plan you set with them.

Example of a successful key approach for 30 days and beyond:

Create a calendar and fill it in as far in advance as you can:

Basics:

• When you register a new person, set their Auto Order up to start four weeks out from their initial order.

• Make attending events a priority.

• Stay connected by joining in on all your team calls and the corporate training calls.

Daily:

• Add three new contacts per day to your contact list.

• Conduct daily one-on-one meetings (plan five or more meetings per week) or small group business presentations.

• Be active on social media. Spend 30 minutes daily on the business side. Be a giver.

• Get in the habit of using the TOMs (Tools of the Month) or the Mannatech+ App.

1. Read for 30 minutes a day.

2. Listen to a CD or online positive message every day.

Weekly:

• Help plan and attend two to three weekly events with new contacts.

Monthly:

• Attend the monthly training session closest to you.

• Participate in all company promotions.

We look forward to recognizing your success, so remember, use your resources and your Enroller and don’t hesitate to contact the corporate office for assistance. We’re here to help you every step of the way.

More specific tips for success:

1. Recruit no less than two new Associates and help each of them recruit two new Associates with an emphasis on selling products.

2. Motivate your team to accumulate at least 6000 Group Point Volume through the sale of products within the Business Period with no more than 3900 GPV in one leg (see Glossary).

Talk with your Enroller to understand the details of GPV and our compensation plan.

START YOUR NEW LIFEWith this Success Guide, our online Resource Library, the guidance of your Enroller and, of course, some hard work on your part, you have all the tools necessary for long-lasting success.

We are so excited for you to start this journey to achieving your dreams. Always keep in mind that even though you are in business for yourself, you are never by yourself. We care about your continued success almost as much as you do and will be here whenever you need help or guidance.

Make this Success Guide a part of your daily activities and commit it to heart. Remember to focus on your Core Commitments, your strong “why” and everything you’ve been taught, and you can build a wonderfully prosperous Mannatech business.

Now it’s up to you! But don’t forget, we are on your team, and we are excited to help you reach your goals!

“Many people today are scared of the future, have little purpose in life, are not feeling their best,

and are lacking in finance or enjoyment. With Mannatech you can have it all.” ––Chris G.

26 27

BEYOND YOUR FIRST 30 DAYSThe keys to getting a jump start on building your Mannatech business are to stay in close contact with your Enroller, use the tools recommended by your upline and stick closely to the plan you set with them.

Example of a successful key approach for 30 days and beyond:

Create a calendar and fill it in as far in advance as you can:

Basics:

• When you register a new person, set their Auto Order up to start four weeks out from their initial order.

• Make attending events a priority.

• Stay connected by joining in on all your team calls and the corporate training calls.

Daily:

• Add three new contacts per day to your contact list.

• Conduct daily one-on-one meetings (plan five or more meetings per week) or small group business presentations.

• Be active on social media. Spend 30 minutes daily on the business side. Be a giver.

• Get in the habit of using the TOMs (Tools of the Month) or the Mannatech+ App.

1. Read for 30 minutes a day.

2. Listen to a CD or online positive message every day.

Weekly:

• Help plan and attend two to three weekly events with new contacts.

Monthly:

• Attend the monthly training session closest to you.

• Participate in all company promotions.

We look forward to recognizing your success, so remember, use your resources and your Enroller and don’t hesitate to contact the corporate office for assistance. We’re here to help you every step of the way.

More specific tips for success:

1. Recruit no less than two new Associates and help each of them recruit two new Associates with an emphasis on selling products.

2. Motivate your team to accumulate at least 6000 Group Point Volume through the sale of products within the Business Period with no more than 3900 GPV in one leg (see Glossary).

Talk with your Enroller to understand the details of GPV and our compensation plan.

START YOUR NEW LIFEWith this Success Guide, our online Resource Library, the guidance of your Enroller and, of course, some hard work on your part, you have all the tools necessary for long-lasting success.

We are so excited for you to start this journey to achieving your dreams. Always keep in mind that even though you are in business for yourself, you are never by yourself. We care about your continued success almost as much as you do and will be here whenever you need help or guidance.

Make this Success Guide a part of your daily activities and commit it to heart. Remember to focus on your Core Commitments, your strong “why” and everything you’ve been taught, and you can build a wonderfully prosperous Mannatech business.

Now it’s up to you! But don’t forget, we are on your team, and we are excited to help you reach your goals!

“Many people today are scared of the future, have little purpose in life, are not feeling their best,

and are lacking in finance or enjoyment. With Mannatech you can have it all.” ––Chris G.

28 29

GLOSSARYGroup Point Volume (GPV) The total PPV (Personal Point Volume) earned from all Associates and customers underneath you in your group, in one Business Period.

Leg Personally sponsored Associate in his/her entire downline structure.

National Director (ND) Mannatech’s second level of Leadership. Qualified Associates who have a minimum of two legs with a total of 6,000 Group Point Volume (GPV), thus qualifying them for the National Director level commission with increased depth bonuses deeper into their organization.

Personal Point Volume (PPV) The number of points earned on personal product purchases/sales needed to qualify for commissions during each Business Period. The PPV is used to calculate Group Point Volume (GPV).

Point Volume (PV) Points assigned to every product for the purpose of bonus qualifications.

Presidential Director (PD) These are Associates who have a minimum of three legs with a total of 60,000 Group Point Volume (GPV) per BP, based on product and product pack sales, thus qualifying them for the Presidential Director level commissions with increased depth bonuses. Further, Presidential Directors gain benefits for building additional Presidential legs. A Bronze Presidential is a PD with a Presidential in one leg; a Silver Presidential has two legs with at least one PD in each leg; a Gold Presidential has three legs with at least one PD in each leg; a Platinum Presidential has four or more legs with at least one Presidential in each leg.

Primary The volume created by a Leader down to the next Leader in his or her organization of the same or higher level.

Qualified Associate (QA)An Associate who has at least 100 QV in the Business Period.

Qualifying Volume (QV) Sales volume coming from an Associate’s own personal purchases. 100 QV is needed to qualify each Business Period.

Regional Director (RD) The first level of Leadership with Mannatech. Qualified Associates who have a minimum of two legs with a total of 1,500 Group Point Volume (GPV), thus qualifying them for the Regional Director level commissions with increased bonuses deeper into their organization.

Sponsor The Sponsor is the person in the position directly above you. However, this does not mean you will work with this person directly. You will work with your Enroller and upline mentors that you meet through your Enroller.

UplineThis consists of your Enroller and any other Leaders in the levels above you.

GLOSSARYActual Pay Out (APO) Dollar value assigned to products on which commissions will be paid.

Associate Any independent distributor who is eligible to participate in the Career and Compensation Plan and is governed by the Associate Policies & Procedures, Career and Compensation Plan and Associate Terms and Conditions as part of his or her agreement with Mannatech.

Associate Levels Levels at which an individual may choose to enroll with Mannatech. There are two Associate levels: Preferred and All-Star.

Associate StatusThere are three types of Associate status. 1. Active—renewed their annual status and purchased the appropriate amount of sales volume in the current Business Period. 2. Current—any Associate or Member who has placed an order in a 365-day reporting period. 3. Inactive—an Associate or Member who has not ordered any products or packs in the most current six completed Business Periods.

Automatic Order An optional product order that is automatically generated from the start date selected. Automatic Orders are processed every 28 days for Associates and every 30 days for Members.

Business Period (BP)For compensation distribution purposes, Mannatech divides each year into 13 four-week business periods. A Business Period calendar with dates for the year can be found in the Resource Library.

Career and Compensation Plan The Mannatech Career and Compensation Plan is designed to maximize each stage of business growth. Through multiple income streams, Associates are rewarded for their efforts on initial business development and sales. The plan provides a variety of distinct methods of earning income.

Current Associate Any Associate who has placed an order within a 365-day reporting period.

Downline Consists of all the Associates/Members enrolled or sponsored by an Associate or by other Associates in their team or organization.

Enroller Your Enroller is the person who introduced you and registered you in Mannatech initially. The Enroller and the Sponsor may be the same person, or your Enroller may place you under an existing leg. You will work directly with your Enroller and the upline mentors they introduce you to.

Executive Director (ED) The third level of Leadership with Mannatech. Qualified All-Star Associates who have a minimum of three legs with a total of 20,000 Group Point Volume (GPV) based on product and product pack sales, thus qualifying them for the Executive Director level commission with increased depth bonuses deeper into their organization.

28 29

GLOSSARYGroup Point Volume (GPV) The total PPV (Personal Point Volume) earned from all Associates and customers underneath you in your group, in one Business Period.

Leg Personally sponsored Associate in his/her entire downline structure.

National Director (ND) Mannatech’s second level of Leadership. Qualified Associates who have a minimum of two legs with a total of 6,000 Group Point Volume (GPV), thus qualifying them for the National Director level commission with increased depth bonuses deeper into their organization.

Personal Point Volume (PPV) The number of points earned on personal product purchases/sales needed to qualify for commissions during each Business Period. The PPV is used to calculate Group Point Volume (GPV).

Point Volume (PV) Points assigned to every product for the purpose of bonus qualifications.

Presidential Director (PD) These are Associates who have a minimum of three legs with a total of 60,000 Group Point Volume (GPV) per BP, based on product and product pack sales, thus qualifying them for the Presidential Director level commissions with increased depth bonuses. Further, Presidential Directors gain benefits for building additional Presidential legs. A Bronze Presidential is a PD with a Presidential in one leg; a Silver Presidential has two legs with at least one PD in each leg; a Gold Presidential has three legs with at least one PD in each leg; a Platinum Presidential has four or more legs with at least one Presidential in each leg.

Primary The volume created by a Leader down to the next Leader in his or her organization of the same or higher level.

Qualified Associate (QA)An Associate who has at least 100 QV in the Business Period.

Qualifying Volume (QV) Sales volume coming from an Associate’s own personal purchases. 100 QV is needed to qualify each Business Period.

Regional Director (RD) The first level of Leadership with Mannatech. Qualified Associates who have a minimum of two legs with a total of 1,500 Group Point Volume (GPV), thus qualifying them for the Regional Director level commissions with increased bonuses deeper into their organization.

Sponsor The Sponsor is the person in the position directly above you. However, this does not mean you will work with this person directly. You will work with your Enroller and upline mentors that you meet through your Enroller.

UplineThis consists of your Enroller and any other Leaders in the levels above you.

GLOSSARYActual Pay Out (APO) Dollar value assigned to products on which commissions will be paid.

Associate Any independent distributor who is eligible to participate in the Career and Compensation Plan and is governed by the Associate Policies & Procedures, Career and Compensation Plan and Associate Terms and Conditions as part of his or her agreement with Mannatech.

Associate Levels Levels at which an individual may choose to enroll with Mannatech. There are two Associate levels: Preferred and All-Star.

Associate StatusThere are three types of Associate status. 1. Active—renewed their annual status and purchased the appropriate amount of sales volume in the current Business Period. 2. Current—any Associate or Member who has placed an order in a 365-day reporting period. 3. Inactive—an Associate or Member who has not ordered any products or packs in the most current six completed Business Periods.

Automatic Order An optional product order that is automatically generated from the start date selected. Automatic Orders are processed every 28 days for Associates and every 30 days for Members.

Business Period (BP)For compensation distribution purposes, Mannatech divides each year into 13 four-week business periods. A Business Period calendar with dates for the year can be found in the Resource Library.

Career and Compensation Plan The Mannatech Career and Compensation Plan is designed to maximize each stage of business growth. Through multiple income streams, Associates are rewarded for their efforts on initial business development and sales. The plan provides a variety of distinct methods of earning income.

Current Associate Any Associate who has placed an order within a 365-day reporting period.

Downline Consists of all the Associates/Members enrolled or sponsored by an Associate or by other Associates in their team or organization.

Enroller Your Enroller is the person who introduced you and registered you in Mannatech initially. The Enroller and the Sponsor may be the same person, or your Enroller may place you under an existing leg. You will work directly with your Enroller and the upline mentors they introduce you to.

Executive Director (ED) The third level of Leadership with Mannatech. Qualified All-Star Associates who have a minimum of three legs with a total of 20,000 Group Point Volume (GPV) based on product and product pack sales, thus qualifying them for the Executive Director level commission with increased depth bonuses deeper into their organization.

30 31

NOTESNOTES

30 31

NOTESNOTES

www.mannatech.com © 2016 Mannatech, Incorporated.

All rights reserved. Mannatech, Stylized M Design, MannaFest, Mannatracker, and

Real Food Technology are trademarks of Mannatech, Incorporated.19322.0316Item Number 1415801