Recognized As The Preeminent Aerospace Quality Conference with Special Emphasis on SafetyRecognized As The Preeminent Aerospace Quality Conference with Special Emphasis on Safety

14th Annual

Conference on Quality in theSpace and Defense Industries 2006

Cape Canaveral, FloridaMarch 20-21, 2006

www.asq.org/asd

Strategies for future success:Strategies for future success:Teaming and CollaborationTeaming and Collaboration

as a Quality Strategyas a Quality Strategy

Strategies for future success:Teaming and Collaboration

March 20-21, 2006Radisson Resort at the Port8701 Astronaut Blvd.Cape Canaveral, Florida(800) 333-3333or (321) 784-0000

Sponsored by the Aviation/Spaceand Defense Division of ASQ

Supported by the National Aeronauticsand Space Administration, the Departmentof Defense, Defense Contract ManagementAgency and Region 15, AmericanSociety for Quality

Conference topics include:

Recertification Credits from ASQAttendance at the CQSDI may be applicable to recertification from the American Society for Quality. If you have questions about recertification credits, please call ASQ at(800) 248-1946 or (414) 272-8575.

Registration Fee: - Non-Members - $550 - ASQ/Aviation Space & Defense (ASD) Members - $495 - Exhibitors - $895 (includes conference)

Conference on Quality in theSpace and Defense Industries 2006

14th Annual

If you work with a company that is involved in the space and defense industry, this conference will be your most important and rewarding professional experience for 2006!

The conference will include keynote and featured speakers, panel presentations, and in-depth concurrent breakouts. Government and industry leaders will discuss the latest policies and practices that will directly affect your organization.

- Business Strategies - Collaborations - Nadcap - IAQG/AAQG - GIDEP / Space Forum

- Quality Assurance and Safety Strategies - Quality’s Role in the Early Program Life-Cycle Phase - Quality Tools - Crew Exploration Vehicle (CEV) Safety - Aviation Critical Safety Items (CSI)

- Skills for Tomorrow - Leadership Development - Quality Principles and Tools - Quality Skills - Body of Knowledge

- Special Topics - NASA Initiatives - Missile Defense Agency (MDA) Supplier Chain Issues - Baldrige

as a Quality Strategy

Register at:www.asq.org/asd

2006 Committee

Joyce Abbey, SAIC

Melinda Bayer, DCMA Liaison to Johnson Space Center

Col. Jeffrey Brand, DCMA NASA Product Group

Willie Campbell, Marshall Space Flight Center

Dick Castille, United Space Alliance

Harrel “Buck” Crenshaw, Jet Propulsion Laboratory

Michael Dreikorn (Division Chair), The IPL Group, LLC

Jason Elwood, Raytheon

Amanda Goodson, Raytheon

Michael Greenfield, Northrop Grumman

Debra Harrison, DCMA

Donna Herring, United Space Alliance

Brian Hughitt, NASA Headquarters

Shelley Klopfenstein, Bell Helicopter Textron

Theodore Krawczyk, Manufacturing Engineering

Lyn LeCompte, SAIC

Arvin Llamzon, Jet Propulsion Laboratory

Jay Mandelbaum, Institute for Defense Analysis

Diane Meyer, Army Materiel Command

Frank Morris, Pratt and Whitney Rocketdyne

Kien Nguyen, Jet Propulsion Laboratory

Thuy Nguyen-Onstott, Jet Propulsion Laboratory

Ryan Nowosielski, The IPL Group, LLC

Jaye Omberg, Lockheed Martin Aeronautics

Debby Saint, US Army

Robert Schmitt (Co-Chair), DCMA HQ

Larry Shaw, Johnson Space Center

Diana Shellman, Jet Propulsion Laboratory

Pradeep Sinha, Goddard Space Flight Center

Gene Smith, The Boeing Company

Dan Sweety, Pratt and Whitney Rocketdyne

Mike Swenson, The Boeing Company

Lee Tait, Bell Helicopter Textron

Jane Thompson, DCMA-OCT

Larry Tucci (Co-Chair), Kennedy Space Center

Angelia Walker, Marshall Space Flight Center

Merrill Yee, OUSD (AT&L) DS/SE

Program Agenda

Sunday, March 19, 2006

3:00-5:00pm Early Registration / Exhibitor Setup

Monday, March 20, 2006

7:00-8:00am Registration / Continental Breakfast7:00-5:00pm Exhibits8:00-8:15am Opening Remarks8:15-8:45am Keynote Address: Session 18:45-9:15am Featured Speaker: Session 19:15-9:35am Break9:35-10:35am Panel: Session 110:50-12:20pm Concurrent Breakouts: Session 112:20-1:25pm Lunch1:25-1:30pm Introduction of Session 21:30-2:00pm Luncheon Keynote Address: Session 22:15-2:45pm Featured Speaker: Session 22:45-3:00pm Break3:00-5:00pm Panel: Session 2

Tuesday, March 21, 2006

7:00-8:00am Registration / Continental Breakfast7:00-4:00pm Exhibits8:00-8:15am Opening Remarks8:15-9:45am Concurrent Breakouts: Session 29:45-10:00am Break10:00-10:15am Introduction of Session 3 10:15-10:45am Featured Speaker: Session 310:45-12:30pm Panel: Session 312:30-1:30pm Lunch1:30-2:00pm Luncheon Keynote Address: Session 32:00-2:30pm Break2:30-4:00pm Special Topics Breakouts

Monday, March 20, 2006

Opening Remarks8:00-8:15am

Larry Tucci, (Co-Chair), Quality Assurance Manager, Kennedy Space Center

Michael Dreikorn, (Division Chair), President, The IPL Group, LLC

8:15-12:20pm

Session Manager: Shelley Klopfenstein, Manager, Process Integrity, Bell Helicopter Textron

Abstract: Teaming and collaboration as a quality strategy. Between the prime contractors and first tier suppliers, our supply base has a large amount of commonality. This supply base holds one of the largest areas of cost and risk to our companies. The presenters in session one will provide insight into this and other challenges and barriers, recent successes, best practices, and how these practices might be leveraged to attain a greater success in the future.

This session will highlight various models for knowledge sharing and will provide an in-depth view of; GIDEP, Nadcap, IAQG/AAQG.

The participatory breakout sessions present leadership perspectives and numerous opportunities for attendees to ask questions, to express issues that most concern their organizations, and gain networking opportunities.

Session 1Business StrategiesCollaboration

Keynote Speaker: Session 18:15-8:45am

Jim Kennedy, Director, Kennedy S p a c e Center

James W. Kennedy is the eighth director of NASA's John F. Kennedy Space Center (KSC), FL. Prior to this appointment, he served as KSC's deputy director and earlier as the deputy director of NASA's George C. Marshall Space Flight Center (MSFC) in Huntsville, Ala.

Kennedy began his career with NASA in 1968 in the Aerospace Engineering Cooperative Education Program, first at KSC and then at MSFC. After earning his Bachelor of Science degree in mechanical engineering from Auburn University in 1972, he was called to active duty with the U.S. Air Force. In 1977, he received his Master's in business administration from Georgia Southern University.

Kennedy's work experience includes serving as project manager for major projects, such as the X-34, DC-XA, and Solid Rocket Booster Projects. He served as deputy director of MSFC’s Science and Engineering Directorate and later as the first director of the Center’s Engineering Directorate.

He has received numerous awards, including the National Space Club's Astronautics Engineer of the Year Award, MSFC Leadership Award, the Silver Snoopy Award, NASA's Distinguished Service Medal, and the Presidential Rank of Meritorious and Distinguished Service Awards. Most recently, he received the NASA Outstanding Leadership Medal.

Kennedy was born in Riverdale, Md., and currently resides in Cocoa Beach, Fla., with his wife, Bernadette. Kennedy has two grown children, Jeff and Jamie, and is the proud grandfather of Hayes.

Featured Speaker: Session 18:45-9:15am

Bobby Williams, Vice President of F-35 Joint Strike Fighter Air Vehicle Development, Lockheed Martin Aeronautics Corporation

Robert (Bobby) J. Williams has been a member of the Lockheed Martin family since May 1984. His career began as an engineer working on the F-16 in the design and development of the first production application of a fly-by-wire Digital Flight Control System.

During his tenure at Lockheed Martin Aeronautics Company, Williams has held positions of increasing responsibilities including Integrated Product Team Leader for the Vehicle Management System Hardware, F/A-22 Air Vehicle IPT Deputy, F/A-22 Avionics IPT Lead, F/A-22 Air Vehicle IPT Lead. He provided leadership, direction, and customer interface for all aspects of the F/A-22 Air Vehicle design, development, and engineering support across the multi-company, multi-site Team, leading to his last F/A-22 assignment as Chief Engineer.

With that extensive background, Mr. Williams joined the F-35 team in May of 2004, and since has successfully led the development of the most modern fighter through some of its most challenging issues to date, providing a solid basis for this global program to meet customers’ cost, schedule, and technical goals. This multi-company, multi-service, and multi-national development program has been enabled by next-generation design and collaboration tools used consistently worldwide, resulting in production of the first JSF airplane which is exhibiting unprecedented fit, quality, and assembly speed.

Mr. Williams was born in New Orleans, Louisiana and received a bachelor’s degree in Electrical Engineering from Louisiana State University in 1984. Bobby, Regal, his wife of 22 years, and their three children reside in Fort Worth, Texas.

Session 1 - Panel9:35-10:35am

Session One - Moderator: Debra Harrison, Deputy Director, Supplier Quality, DCMA Contract Technical Operations

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Session 1 - Panelist: Jim Stein, Program Manager, GIDEP

Mr. Stein holds a BS in Systems Engineering from the University of Virginia. He began his career in 1984 with the Naval Air Systems Command Headquarters in Arlington, VA, where he held positions in logistics, engineering, program management and staff.

Mr. Stein joined the Secretary of the Navy’s Acquisition Reform Office in 1998 working on various Total Ownership Cost reduction initiatives. In 2000, Mr. Stein joined the Government Industry Data Exchange program as the Deputy Program Manager. This program resides within the Office of the Assistant Secretary of the Navy, Research, Development and Acquisition, Acquisition Management.

Since May 2003, he has been the acting GIDEP Program Manager. Mr. Stein is a graduate of the Defense Systems Management College Program Managers Course and the NAVAIR Senior Executive Management Development Program. He is level 3 certified Acquisition Professional in Program Management.

Session 1 - Panelist: Doug French, Director, Quality, Vought Aircraft Industries

Doug holds a BSCE degree from Texas A&M University, and resides in Irving, Texas, with his wife of 24 years. Doug began his career in Engineering at General Dynamics-Fort Worth Division in 1981, where he later held the title of Senior Design Engineering Specialist, in charge of Field Operations for the F-16 fighter program. He joined LTV Aircraft Products in 1985, and supported their Bonding Operations with Liaison, MRB, and Design Engineering responsibilities. His primary role was supporting development and production of the B-2 stealth bomber program. After joining the Quality Assurance organization in 1991, Doug has managed numerous functions within Quality Engineering, Material Review Board, NDT Research Lab, Production NDI, and Process Control. In 1996, Doug became the QA Program Manager for all Boeing Commercial Programs, then Director of Quality in 2002. Doug has been Vought’s single QA voice for all programs and all sites, and has been actively engaged with multiple industry Quality organizations. He currently serves as the Vice-Chair for the AIA Quality Assurance Committee, and is one of eighteen (18) voting members of the Americas Aerospace Quality Group (AAQG). He also serves on the PRI/Nadcap Executive Strategic Planning Board (NESPB), and is a former chair of the AIA Quality Assurance Committee.

Session 1 - Panelist: Preston Thompson, Director of Supplier Quality, Integrated Defense Systems, The Boeing Company

Preston Thompson is the Director of Integrated Defense Systems Supplier Quality, Americas West/Asia/Pacific and Air Force Systems. He is responsible for the strategic direction and execution of supplier quality regional operations within Boeing Integrated Defense Systems. He is also responsible for Supplier Quality within the Air Force Systems business unit. In this role, he is responsible for management and improvement of supplier performance, including quality, delivery, development and customer satisfaction.

Preston has been with The Boeing Company for 29 years. Preston has held a variety of positions including Quality Engineering, Production Operations, Program Management, Operations Technology and Supplier Management. He is involved in several industry associations and is on the leadership team for the International Aerospace Quality Group. He is also very involved in local civic and athletic activities.

Preston earned a Bachelor of Business Administration from Pacific Lutheran University and has completed advanced management programs at Duke University, University of Washington and Defense Systems Management College.

Session 1 - Panelist: Quentin Roach, Vice President, Global Supply Chain & Global Packaging Engineering, Bausch & Lomb

Quentin holds a Bachelor of Science degree from Purdue University in W. Lafayette, IN, and a Master of Science degree from Arizona State University in Tempe, AZ on the General Motors’ Corporate Fellowship. He also attended The American Graduate School of International Management (Thunderbird University) in Glendale, AZ through the General Motors’ Executive Development Program and the Thunderbird International Consortium, and Columbia University in New York, New York through the Bausch & Lomb Executive Development Program.

After completion of his graduate studies in 1996, he joined General Motors Corporation in Dayton, OH. Quentin held various assignments within General Motors Corporation – and, later, Delphi Automotive Systems - including: engineering; manufacturing; production & material control; sales, marketing & planning; supplier development, supplier quality, advanced quality, supplier readiness and minority business development. Leading to his final position as Manager of Global Purchasing for Delphi Automotive Systems at their global headquarters, in Troy, MI.

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He joined the University of Rochester and its Strong Health System in Rochester, NY as the Chief Purchasing Officer and Director of Auxiliary Operations where he oversaw purchasing and supplier management responsibilities for the university and the medical system.Quentin joined Bausch & Lomb in June 2002, as the head of Corporate, Commercial and Cataract/Refractive Procurement. In April 2003 he assumed the role as Vice President - Global Supply Chain/Global Sourcing & Procurement, where he is responsible for developing and implementing company-wide strategies to improve procurement processes, achieve savings targets and enhance supplier relationship management. In April 2005, he was also named Vice President – Global Engineering for Packaging, where he is responsible for continued efforts to improve efficiency and streamline total value chain processes, enhance activities related to new product launch readiness, coordinate product packaging for global branding initiatives, and developing company-wide strategies to improve packaging capital equipment acquisition, product artwork and related engineering processes.

Session 1 - Breakouts10:50-12:20pm

Session 1 - Breakout #1Nadcap

Facilitator: Doug French, Director, Quality, Vought Aircraft Industries

Abstract: This presentation provides a historical testimony behind the company’s successful journey to obtain PRI/Nadcap special process approvals via the NUCAP accreditation program. It may not be widely known that the Vought name is the second oldest name within the aerospace industry, having been created by its namesake, Chance Vought, just three years after Boeing. A proud focus on heritage and innovative thinking has enabled Vought to become the major industry supplier that it is today. Economic survival within aerospace has produced firm acquisitions, consolidations, mergers, and closures. Each of these events represents a potential major disruption and an enormous challenge to existing quality management systems and associated process management systems. With all these exogenous forces adding pressure to the global industry, what has Vought Aircraft been doing to ensure that they stay on the quality continuum?

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Session 1 - Breakout #2IAQG/AAQG

Facilitators:Preston Thompson, Director of Supplier Quality, Integrated Defense Systems, The Boeing CompanyJarie Hermie, Executive Director Supply Chain Quality, Bell Helicopter

Abstract: The International Aerospace Quality Group (IAQG) is the aerospace industry’s voice for quality; its improvement and the resultant bias for action. The purpose of the IAQG is to develop, promote, and implement initiatives that make significant improvements in quality and reductions in cost throughout the value stream. It does this by establishing and maintaining dynamic cooperation, based on trust, between international aerospace companies - over 50 major aerospace companies across three global sectors (the Americas, Europe and Asia/Pacific).

The IAQG strives for improvement through fewer, simpler standards and practical support for implementation and has successfully developed standards and best practices for use in our internal organizations and in our suppliers. The IAQG currently has two main strategies. One is the Relationship Growth Strategy comprised of sub-teams on Civil Authorities, Space, Defense, Suppliers, and Engineering/Sourcing relationships. This strategy feeds into the Improvement Strategy which includes Requirements, Process Capability, People Capability, Sub-tier Supplier Control, and Evaluation.

Session 1 - Breakout #3GIDEP / Space Forum

Facilitator: Jim Stein, Program Manager, GIDEP

Abstract: GIDEP's mission can be described as sharing information that would not otherwise be shared in a competitive environment. In the "risk management iceberg" you can think of GIDEP as the source of the "Unknown-Knowns". Discussion will focus on innovative ways to stimulate collaboration and information sharing being developed at GIDEP. Some of the barriers to collaboration will be examined, as well as potential solutions. While the ultimate goal is broad sharing within the GIDEP community, it often takes research and collaboration in small circles to develop the confidence that broad sharing is the right thing to do. Practical examples will be covered.

Session 1 - Breakout #4Insert Title

Facilitator: Quentin Roach, Vice President, Global Supply Chain & Global Packaging Engineering, Bausch & Lomb

Introduction of Session 21:25-1:30pm

Robert Schmitt, (Co-Chair), Executive Director, DCMA HQ

Session 2Quality Assuranceand SafetyStrategies1:30-5:00pm

Session Managers: Donna Herring, Director of Quality, United Space Alliance

Abstract: Quality assurance and safety plans must be fully integrated with a program’s integrated master plan and integrated master schedule on both strategic and tactical levels. The plans must link with program requirements and address the integration of quality and safety requirements across the entire program. All aspects of the product realization process should be covered, including: data collection, analysis and improvement; design; documentation and records; resources; software; production; supplier management; and verification and validation. In addition, the plans must be integrated with all other program plans and periodically reviewed and updated to reflect changes.

Within the context of these plans, the way in which quality assurance and safety are defined, measured, and analyzed should be consistent with best practices and used to drive action. The plans must take staffing into consideration and should also lay out organizational relationships that define the processes by which quality assurance and safety personnel perform their duties including reporting to senior management.

This session will describe quality assurance and safety strategies from the perspective of NASA, DoD and Industry.

Keynote Speaker: Session 21:30-2:00pm

Honorable Claude M. Bolton, Jr., Assistant Secretary, US Army

The Honorable Claude M. Bolton, Jr. became the Assistant Secretary of the Army Acquisition, Logistics and Technology) (ASA(ALT)) on January 2, 2002.

As the ASA(ALT), Mr. Bolton serves as the Army Acquisition Executive, the Senior Procurement Executive, and the Science Advisor to the Secretary. Mr. Bolton is also the senior research and development official for the Department of the Army, and has principal responsibility for all Department of the Army matters related to logistics.

Mr. Bolton leads the execution of the Army’s acquisition function and acquisition management system. His responsibilities include providing oversight for the life cycle management and sustainment of Army weapons systems and equipment, from research and development through test, evaluation, acquisition, logistics, fielding, and disposition. In addition, Mr. Bolton oversees the Elimination of Chemical Weapons Program, and has oversight and executive authority over the Project and Contracting Office charged with Iraq reconstruction. Mr. Bolton is also responsible for appointing, managing, and evaluating Program Executive Officers as well as managing the Army Acquisition Corps and Army Acquisition Workforce.

A veteran of more than thirty years of active military service, Mr. Bolton retired as a Major General in the United States Air Force (USAF) following a highly decorated career. Some highlights of Mr. Bolton’s USAF service include serving as the Commander, Air Force Security Assistance Center, where he managed foreign military sales programs with totals exceeding $90 billion that supported more than 80 foreign countries; serving as a test pilot for the F-4, F-111, and F-16; Program Executive Officer for the Air Force Fighter and Bomber programs; and the first Program Manager for the Advance Tactical Fighter Technologies program, which evolved into the F-22 System Program Office. An experienced command pilot with more than 2,700 flying hours in more than 30 different aircraft, during the Vietnam War he flew 232 combat missions, 40 over North Vietnam. Mr. Bolton served as commandant of the Defense Systems Management College, as Special Assistant to the Assistant Secretary of the Air Force for Acquisition, and as Inspector General and Director of Requirements at Air Force Materiel Command headquarters.

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Mr. Bolton received his USAF commission in 1969 through the University of Nebraska’s Air Force ROTC Program, where he was a distinguished graduate. Mr. Bolton’s education includes a Bachelor’s degree in Electrical Engineering from the University of Nebraska; a Master’s degree in Management from Troy State University; and a Master’s degree in National Security and Strategic Studies from the Naval War College. His numerous military awards include Defense Distinguished Service Medal, Legion of Merit, Distinguished Flying Cross with oak leaf cluster, Meritorious Service Medal with two oak leaf clusters, Air Medal with 16 oak leaf clusters, Vietnam Service Medal with three service stars, Republic of Vietnam Gallantry Cross, and Republic of Vietnam Campaign Medal.

Mr. Bolton currently serves as a Trustee on the National Board of Father Flanagan’s Girls and Boys Town.

Featured Speaker: Session 22:15-2:45pm

Richard Millman, President, Textron Systems Corporation

Richard Millman is president of Textron Systems Corporation, which also includes HR Textron Inc., Textron Marine & Land, and Lycoming Engines. Textron Systems is a key supplier and prime contractor to the defense and aerospace industry, providing ground- and air-launched munitions and sensor systems; surveillance systems; aircraft, missile, and turret control systems and components; specialty marine and land vehicles; and piston aircraft engines. In addition to leading Textron Systems, Millman also serves on Textron's Transformation Leadership Team, comprised of the top executives of the corporation.

Prior to assuming his current position in August 1995, Millman served as Textron Inc's vice president, Office of the Chairman with strategic planning responsibilities, as well as vice president, Operations Services responsible for improving costs and efficiencies across the corporation.

Session 2 - Panel3:00-5:00pm

Session 2 - Moderator: Dr. Jay Mandelbaum, Research Staff Member, Institute for Defense Analyses

Session 2 - Panelist: John J. DeGiovanni, Director of Quality and System Safety, Pratt & Whitney Rocketdyne

John attended Arizona State University, receiving a BS in Aeronautical Industrial Technology and MBA from Pepperdine University. He joined Pratt & Whitney Rocketdyne upon graduating from school. He has had various management positions in Quality Assurance that included fabrication, assembly, procurement and engine testing.

In 1988, John was assigned the senior QA management role, responsible for: QA, System Safety/Industrial Safety and Environmental at the Kennedy Space Center for the Space Shuttle Main Engine and ISS programs.

In 1996, John was promoted, and he returned to Canoga Park as the Safety & Mission Assurance Director for the SSME programs and supports Delta IV, ISS and X-33 processing at Stennis Space Center, Kennedy and Marshall Space Flight Center. In 2004, John took over Division responsibilities for Quality and System Safety including customer site operations.

Key organizational projects have been reformatting Supplier Management Processing to better define requirements for fabrication in a Build to Package format, automating FMEA/CIL's on-line with real time change management, improving configuration management tools on tracking hardware for complete automation.

As the senior QA team member John is responsible for Mission Assurance aspects of the entire program from design, fabrication test and flight. John is a certified Quality Engineer and has been recognized by NASA with the NASA Distinguished Public Service Medal.

Session 2 - Panelist: Cynthia Woodall, Director of Quality, Phantom Works, The Boeing Company

Cindy Woodall leads the Phantom Works Quality Leadership Team in development of strategies necessary to provide an effective and efficient Quality System in the fast-paced, constantly changing R&D environment. A key focus area is ensuring that quality considerations are integrated in the development of Boeing’s technologies and prototype/demonstrator programs to ensure down stream quality as programs/ technologies transition into production.

Cindy joined the Boeing Company in 1982 as a Materials and Processes Engineer specializing in composite materials and manufacturing. Since that time, Cindy has held a variety of positions in Engineering, Program Management and Quality, giving her a very broad

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technical and management background. Cindy was the Program Manager on the Low Cost Composites Weapons Program and the Advanced Composites Submarine Program. She is a graduate of Boeing’s Executive Development Program. Cindy became Senior Manager for the Quality Engineering and Quality Planning organizations in 1996. Since that time Cindy has also been the Senior Quality Manager for the St. Louis Fabrication Centers and the Senior Quality Program Manager for Boeing’s AV8B Harrier and T45TS Goshawk Programs. She joined Phantoms Works as Quality, Director in 2003.

Cindy earned a Bachelor of Science in Chemistry from the University of Missouri-St. Louis and a Master’s in Business Administration from Webster University. Cindy maintains membership with several professional societies where she has made over 25 presentations at conferences and published numerous technical papers. She is certified by the American Society for Quality as a Certified Quality Manager. Cindy is a 1998 graduated of the national organization, Leadership America and has received numerous awards including the Boeing Silver Phantom Award, Boeing-St. Louis Quality Hero Award, MDA Quality Achievement Award, MDC Corporate Office of Excellence Award, MDC-YWCA Leadership Award, and a two-time recipient of the MDMSC “President’s Award”.

Session 2 - Panelist: David Leestma, Manager, Advance Planning Office, Johnson Space Center

David Leestma, a veteran of three space flights is currently assigned as Manager, Advance Planning office responsible for directing and planning of a broad range of activities at the Johnson Space Center (JSC). Prior to that assignment, he was Manager, Center Exploration Programs Office responsible for NASA/JSC’s role in future exploration programs that will fulfill the President’s Vision for Exploration. He was selected to become an astronaut in 1980. Following his first flight Leestma served as a capsule communicator (CAPCOM) for STS-51C through STS-61A. He was then assigned as the Chief, Mission Development Branch. While he started training for his third space mission, Leestma served as Deputy Director of Flight Crew Operations. Following this flight, he served as Deputy acting Chief of the Astronaut Office. Leestma was selected as the Director, Flight Crew Operations Directorate. During his tenure as Director, 41 Shuttle flights and 7 Mir missions were successfully flown. He was responsible for the selection of Astronaut Groups 15, 16 and 17. Leestma was reassigned as the Deputy Director, Engineering, in charge of the management of JSC Government Furnished Equipment (GFE) Projects. He was assigned as the JSC

Project Manager for the Space Launch Initiative. Leestma also served as the Assistant Program Manager for the Orbital Space Plane, responsible for the vehicle systems and operations of a new crew vehicle.

He served as a mission specialist on the shuttle Challenger, Columbia and Atlantis.

Leestma received a Bachelor of Science degree in aeronautical engineering, and a Master of Science degree in aeronautical engineering.

His has many special honors to his credit. He was also awarded the Presidential Rank of Meritorious Executive.

Session 2 - Panelist: Jeff Allan, NAVAIR

Jeff Allan has been Chief of the Policy and Standards Office, Naval Air Systems Command (NAVAIR), Patuxent River Naval Air Station, Maryland since 1996. He is responsible for policies governing specifications and standards, management of critical safety items, and other engineering functions. Mr. Allan is NAVAIR’s Standardization Executive, serves as the Department of Navy Standardization Officer (DepSO), leads the Critical Safety Item (CSI) task group for the Joint Aeronautical Logistics Commanders, and serves on a variety of multi-Service/Agency and Government-Industry committees.

Mr. Allan worked as an engineer in private industry before beginning his Government career in 1974 in the Defense Contract Administration Services (DCAS) Region, Boston Massachusetts. He performed technical evaluations of contractor proposals, assessed contractor progress in meeting contract technical requirements, performed Earned Value Management System surveillance, and conducted Value Engineering efforts.

In 1976, Mr. Allan began working as an engineer in the Defense Materiel Specifications and Standards Office, supporting the Office of the Secretary of Defense. His primary responsibilities included managing specifications and standards associated with environmental design and testing requirements, assessing standardization practices in defense programs, and managing processes addressing DoD adoption of commercial products and practices.

In 1985, Mr. Allan was selected as Chief, Systems and Engineering Department at DCAS Headquarters in the Defense Logistics Agency (DLA). In 1990, Mr. Allan became Chief of the Production Department. He was a member of the task force that consolidated the various Service and DLA contract administration organizations into the Defense Contract Management Command

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Abstract: Aviation Critical Safety Items has become an effective way to better ensure the safety of aviation materials to the Government. This process is managed by the Joint Aeronautical Logistics Commanders (JALC). Mr. Allan is a key leader in engineering policy at the working group level within the JALC process and will give the background on this critical quality strategy as well as where we are going in the future.

Mr. Allan's breakout session will be interactive with questions taken from the audience as well as further expansion on areas not covered in the panel session.

Session 2 - Breakout #2Quality’s Role in the Early Program Life-Cycle Phase

Facilitators: Cynthia Woodall, Quality Director- Phantom Works & Integrated Defense Systems, The Boeing CompanyJay Mandelbaum, Research Staff Member, Institute of Defense Analyses

Abstract: The downstream performance and ultimate success of a program is often determined by the actions and processes performed early in the program’s life cycle. While program leader’s certainly understand the importance of having a robust verification processes for products, often quality considerations don’t come to the program leader’s attention until it’s time to produce those products. By this time, problems that ultimately impact the ability to meet cost, schedule and performance targets are deeply imbedded into the design, planning, and processes. Potential pitfalls of inadequate quality considerations during the early program phases include customer requirements not being achieved, inappropriate requirements being applied, supplier selection risks, improper requirement flow down, inappropriate application of processes, special skills overlooked, QMS compliance issues, lack of adequate Quality budget allocations, and lack of readiness for program transition.

Boeing-Phantom Works and Integrated Defense Systems have initiated a project called Early Quality Involvement (EQI). The purpose of this project is to develop the processes and tools to integrate quality into the program’s early life cycle phases. Our goal is to participate in the early acquisition and product definition phases of the programs. We want to focus on prevention of non-quality and proactively work with program leadership to seek efficient quality solutions in all areas of the program. We are developing tools to assist program personnel with identifying risks and to make a general assessment as to the inherent Quality culture embodied by a program. We seek to mentor these development programs, as opposed to restricting their ability to be agile in a development environment.

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(DCMC). He subsequently served as DCMC’s Chief of Systems Engineering and acting Deputy of the Program and Technical Support Directorate, responsible for engineering and software policies across all contract management offices throughout DoD. Mr. Allan led or participated in more than 20 special reviews of contractor engineering and manufacturing systems and represented DCMC on numerous multi-Agency committees and initiatives.

Mr. Allan holds a BS degree in Industrial and Management Engineering (Boston University, 1970) and a MA degree in Business Management and Supervision (Central Michigan University, 1976). He is a graduate of the Defense Systems Management College, Program Manager’s Course (1983), the Federal Executive Institute’s Executive Excellence Course (1987) and the Industrial College of the Armed Forces Resident Course (1989). Mr. Allan is Defense Acquisition Workforce Improve Act (DAWIA) Level III certified in Program Management, Manufacturing and Production, and Systems Planning, Research, Development, and Engineering. He has received the DLA Special Achievement Award for Special Act or Service (1994), two DLA Meritorious Civilian Service Awards (1990 and 1996), the Vice President’s “Heroes of Reinvention Hammer Award” (1996), the NAVAIR Engineering Special Act Award (2000), and the Department of Navy Distinguished Civilian Service Award (2002).

Mr. Allan was born in Boston, MA and is married to the former Colleen Conley. The Allan’s live in Southern Maryland and have three children, one in college and two in high school.

Tuesday, March 21, 2006

Opening Remarks8:00-8:15am

Robert Schmitt, (Co-Chair), Director, Aeronautical Systems Division and Naval Sea Systems Division, DCMA

Session 2 - Breakouts8:15-9:45am

Session 2 - Breakout #1Aviation Critical Safety Items (CSI)

Facilitator: Jeff Allan, NAVAIR

Session 2 - Breakout #3Quality Tools

Facilitators:John J. DeGiovanni, Director of Quality and System Safety, Pratt & Whitney RocketdyneDonna Herring, Quality Manager, United Space Alliance

Abstract: Tools are often sought or brought into an organization to address a business need or specific concern. The never-ending pursuit of perfect quality requires an upfront systems approach of identifying, selecting and applying tools in order to create that future. Tools need to be selected that will expand the organization’s mindset, align the strategies, identify opportunities that will enable superior execution. As the business environment constantly changes, we should assess and evaluate our tool set. This assessment needs to take into account how a big Q culture is enhanced or impacted by the tools we use. 'Tools to improve the QA System' will encompass a discussion for expanding a quality philosophy in all aspects of the business. Emphasis of the discussion will be on how Pratt & Whitney Rocketdyne is selecting and developing a tools set to support Human Space Exploration and DOD programs.

Session 2 - Breakout #4Crew Exploration Vehicle Safety

Facilitator:David Leestma, Manager, Advance Planning Office, Johnson Space CenterLindy Bayer, DCMA Liaison, JSC

Abstract: With safety and reliability a main focus, before the end of the next decade, NASA astronauts will again explore the surface of the moon. This journey begins soon, with development of a new spaceship. Building on the best of Apollo and shuttle technology, NASA is creating a 21st century exploration system that will be affordable, reliable, versatile, and safe. The new crew vehicle will be shaped like an Apollo capsule, but it will be three times larger, allowing four astronauts to travel to the moon at a time. The new ship can be reused up to 10 times. After the craft parachutes to dry land (with a splashdown as a backup option), NASA can recover it, replace the heat shield and launch it again. The launch system that will get the crew off the ground builds on powerful, reliable shuttle propulsion elements. Astronauts will launch on a rocket made up of a single shuttle solid rocket booster, with a second stage powered by a shuttle main engine. A second, heavy-lift system uses a pair of

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longer solid rocket boosters and five shuttle main engines to put up to 125 metric tons in orbit -- about one and a half times the weight of a shuttle orbiter. This versatile system will be used to carry cargo and to put the components needed to go to the moon and Mars into orbit and the rocket can be modified to carry crew as well. Best of all, these launch systems are safer than the shuttle because of an escape rocket on top of the capsule that can quickly blast the crew away if launch problems develop. There's also little chance of damage from launch vehicle debris, since the capsule sits on top of the rocket. This panel presentation will focus the NASA’s efforts to ensure safety of the crew and this new exploration space vehicle.

Introduction of Session 310:00-10:15am

David Cazes, Vice President, Deputy Program Manager, Science Applications International Corporation (SAIC)

10:15-4:00pm

Session Manager: Frank Morris, Manager, Product and Process Quality, Pratt and Whitney Rocketdyne

Abstract: One of the most difficult challenges facing the industrialized world today is the ability to secure the right person, at the right time, with the right skills. Retaining those skills is equally as challenging, particularly as our workforce ages. As a result, organizations are in a constant struggle to determine the correct skill sets and targeted training that can be rapidly deployed to maintain a proficient, motivated, and agile workforce. The presenters in session three will provide insight into what is occurring in this regard.

Session 3Skills forTomorrow

Featured Speaker: Session 310:15-10:45am

Michael Blake, Commercial Chief Operating Officer, Bell Helicopter Textron

Michael D. Blake was named senior vice president of Bell Helicopter's Commercial Business Unit effective August 30, 2004 reporting to Mike Redenbaugh, Bell chief executive officer. In this position, Blake is responsible for Bell's worldwide commercial business operations to include commercial helicopter business strategy, program management, product development, aftermarket strategy and customer support and services around the world.

On April 27, 2005 Bell consolidated common aspects of its Customer Service and support functions, both U.S. Military and Commercial, into one organization and named Mike Blake as the Chief Service officer. On June 2, 2005 Mike Blake was appointed as executive vice president and chief operating officer for Bell’s Commercial Business with responsibility for business compliance, business execution, program management excellence, leadership alignment with strategy/tactics and integrating functions. This new alignment at the top level of Bell Helicopter will drive at a higher rate the transition to a program-driven organization and speed up the decision-making process. Mike comes to Bell after a 28-year career with the United Technologies Corporation. Most recently, he was vice president and program director of the Comanche Helicopter Program at Sikorsky Aircraft, where he had management oversight of the Boeing Sikorsky Joint Venture. Previously, he served as head of Sikorsky's worldwide customer service organization that included all commercial and military service, repair and overhaul, spare parts, aftermarket and all field representatives for the company. During this time, Helicopter Support International was acquired and Blake led its integration into the Sikorsky service group. Also during his tenure at Sikorsky, he served as director of the Heavy Lift and Mature Product Line, which included all military and commercial models of the H-3, CH-53 and MH-53 aircraft, and he was program manager for the Presidential Helicopter Program that included Marine One. Prior to moving to Sikorsky in 1986 to head up the SH-60B Seahawk program, Blake had held positions of increasing responsibility with Hamilton Standard, and on assignment to Pratt & Whitney, both divisions of United Technologies Corporation.

A graduate of Western Connecticut State University, Blake also holds a MBA from the University of New Haven. He also completed the Harvard Business School Program for Management Development, and holds a program manager certification from the Defense Systems Management College at Fort Belvoir, Virginia.

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Session 3 - Panelist: Ryan Nowosielski, Senior Consultant, The IPL Group, LLC

Prior to joining The IPL Group, LLC, which is a business performance consulting and auditing firms, Ryan was a Senior Global Quality Engineer for Pratt & Whitney Aftermarket Services. He has over 8 years of aerospace experience, which includes responsibilities in overhaul & repair, manufacture, quality, and continuous improvement. Ryan began his aerospace career with General Electric Aircraft Engines as a Manufacturing Quality Engineer and Cell Leader where he received his Green Belt Certification. Ryan then worked for Pratt & Whitney in the Manufacturing Engineering Development Program, a two year rotational program. He has lead hundreds of Six Sigma, DIVE, Value Stream Mapping, and Kaizen projects world-wide resulting in significant improvements to safety, quality, cost, and delivery.

Ryan holds a Bachelor of Science degree in Manufacturing Engineering from Boston University and Master of Science degree in Management from Albertus Magnus College.

Abstract: The Aviation/Space and Defense Division (AS&D) of ASQ has undertaken a project to identify the Aviation/Space and Defense Quality Practitioner’s Body of Knowledge (BoK). The team has been assembled to identify the knowledge and skills required to be an effective quality practitioner in the Aviation/Space & Defense Industry. The project has been sanctioned by the Aircraft Industries Association (AIA) Executive Quality Steering Group (EQSG). Michael Dreikorn is the Executive Champion of the team and the Chairman of the AS&D Division of ASQ. The approach was to define the BoK along a produce lifecycle. The teams that have been identified are Program Management, Design, Procurement, Production, and Maintenance and they are aligned along the lifecycle. It is the charter of each team to identify a Quality Practitioner’s knowledge and skills that are specific to that segment of the product lifecycle. The teams document the knowledge or skill, the lifecycle segments it is required for, the segment of industry that it applies to, the objective and content of the knowledge/skill, and associated training and certification opportunities that may be available. The BoK will be assembled for 4 different levels of Quality Practitioners: Associate, Practitioner, Senior, and Master.

Session Three - Panel10:45-12:30pm

Session 3 - Moderator: Michael Dreikorn, (Division Chair), President, The IPL Group, LLC

Session 3 - Panelist: Sandra Furterer, Asst. Chair/Asst. Professor, Dept. of Industrial Engineering & Management Systems, University of Central Florida

Dr. Sandy Furterer’s teaching and research interests are in quality engineering, engineering management, engineering education, Lean and Six Sigma, and change management. She has a Bachelor and Master of Science in Industrial Engineering from Ohio State, an MBA from Xavier University in Cincinnati, and a Ph.D. in Industrial Engineering from the University of Central Florida.

Prior to returning to study for her Ph.D. in 2002, Dr. Furterer was a management consultant specializing in implementing Lean and Quality principles and tools in both “white collar” and manufacturing processes. She was a Manager of Industrial Engineering for Mead Data Central (now Lexis Nexis), developing and deploying their continuous improvement methodology across data fabrication and information systems development processes. She also performed information systems analysis for AT&T.

Dr. Furterer is an ASQ certified Six Sigma Black Belt (CSBB) and a certified Quality Engineer (CQE), a Six Sigma Certified Master Black Belt, as well as a Girl Scout troop leader.

Abstract: One of the earliest references to quality control in the United States was in a report by Alexander Hamilton, then Secretary of the Treasury, to the U.S. House of Representatives in 1791, related to the inspection of manufactured commodities. Quality principles and tools have evolved from a narrow product inspection-based focus to a broad quality management and system focus. With the evolution of quality concepts, quality professionals and others involved in the design, development, and implementation of products and processes must continually update their skills and ensure their ability to apply a wide variety of quality tools and principles. This presentation will highlight some of the critical quality skills that are needed in the future, and how the Department of Industrial Engineering and Management Systems at the University of Central Florida is preparing our students to acquire these skills.

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Session 3 - Panelist: Nadia Villeneuve, Human Resources, Quality, EH&S, Supply Chain Management and Office of Product & Process Integrity, Pratt & Whitney

Nadia has extensive experience and a demonstrated track record in strategic recruiting and leadership & employee development. Nadia is responsible for all aspects of talent management and leadership development for the Quality organization at Pratt & Whitney and enables the use of the Pratt & Whitney Leadership Development Program and other development programs across all business units as a mechanism to build breadth of knowledge across UTC, as well as serve as a talent pool for other organizations across UTC.

Nadia joined Pratt & Whitney in 2000, initially based at their Pratt & Whitney Canada unit in Montreal, Quebec before joining the Pratt & Whitney unit in Hartford, Connecticut in 2004. During her 6 years at Pratt & Whitney, Nadia has held a variety of leadership positions in the human resources field in engineering, aftermarket services, supply chain management and manufacturing operations, where she also completed an international assignment in Rzeszow, Poland as head of HR for integration following the acquisition of a significant operation by UTC. In her current position she is responsible for of human resources for a workforce of 2000 employees.

Nadia holds a Bachelor’s degree in finance from University du Quebec a Mntreal and a Master’s degree in Management from Universite de Montreal, Ecole des Hautes Etudes Commerciales.

Abstract: In order to acquire, develop, and foster our next generation of leaders, Pratt & Whitney recruits high potential candidates for its Leadership Development Program (LDP). Pratt & Whitney's Leadership Development Program includes rotation programs in Quality, Engineering, Operations, Finance, Human Resources, Supply Chain, Marketing and Group Strategy.These programs are designed to give exposure and broaden participants' understanding of Pratt & Whitney, refining skills in leadership, project management, problem solving and decision-making. This presentation will provide an outline of the Programs available at Pratt & Whitney and the role the Programs play in developing the best Quality leaders of tomorrow.

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Session 3 - Panelist: Kevin McGushion, President, Exel Orbital Systems

Kevin McGushion founded Exel in 1989 on an invention which made ultra high purity orbital welding in both the semiconductor and aerospace industries. This invention lead to many other inventions ranging in application from fluid handling components in the Semiconductor Industry to a magnetic imaging system to a novel manufacturing method for aircraft structural beams.

One of the premiere inventions (The Exel Imaging System) has been recommended for use by Boeing, in its RS68 Rocket Engine as well as passing 90/95 POD/CL acceptance criteria. Additionally the imaging system has proved to be a superior device for imaging graphite composite and is in the process of developing a production imaging system for Northrop Grumman’s F-35 Program.

Currently Exel manufactures a standard product line of orbital welding equipment which is sold throughout the world and has developed numerous other technologies for companies such a revolutionary laser particle counter for Boeing’s Satellite Division.

Kevin received several scholarships to pursue his Bachelor of Science in Mechanical Engineering. All of the scholarships were for scientific achievement in developing a new maneuvering system for hovercrafts.

Abstract: The information age appears to have left behind the document intensive world of quality control. In order to be accelerated to a velocity equal to that of the internet, quality control will have to be transformed into a system that can be accessed and manipulated by way of the internet. One feature of such an internet based system will allow access to all quality information of an assembly of an unlimited number of components instantly by simply entering the identification of a single component. In fact all information concerning the quality of every component of an aircraft can be made immediately available by entering the identity of a tire bolt. This system can be used not only in the manufacture and assembly of components and systems but in their maintenance and repair as well. Such a system would eliminate millions of man hours of work and make invaluable statistical and performance information concerning every aspect of quality available to a user in seconds. In addition, a system such as this would help to mitigate the impact of skill loss.

Keynote Speaker: Session 31:30-2:00pm

Eileen P. Drake, Vice President, Quality and Environment, Health and Safety

Eileen Drake is responsible for Pratt & Whitney’s quality assurance, product integrity, business process improvement and environment, health & safety organizations and activities.

Eileen has extensive experience and a demonstrated track record in manufacturing operations and continuous improvement in the intensely competitive automotive industry. She joined Pratt & Whitney in November 2003 as Director, Manufacturing Quality Assurance. Prior to joining Pratt, she worked at both the Ford Motor Company and Visteon Corporation in a series of increasingly responsible positions. Her most recent assignment, before joining Pratt, was as Plant Manager of Visteon’s Q1 rated manufacturing facility in Bedford, Indiana.

Eileen is a graduate of the U.S. Army Aviation Officer School where she qualified as an Army Aviator in both helicopters and fixed wing aircraft. She subsequently served in the United States Army with her final assignment as Commander of the United States Army’s largest airfield, Davidson Army Airfield, Virginia. She was additionally responsible as the Washington DC Airspace Coordinator, C-12 Aircraft Pilot in Command, and Pentagon Army Helipad Commander. Eileen received her M.B.A. from Butler University in Indianapolis, Indiana, and her B.A. in Political Science from the College of New Rochelle in New Rochelle, New York.

Eileen was recently inducted into New York’s YWCA Academy of Women Leaders and is a member of the Whirly Girls and Women in Aviation.

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Special Topics Breakout2:30-4:00pm

Breakout #1NASA Quality Initiatives

Speakers: Brian Hughitt (NASA), Richard Ross (NASA), Buck Crenshaw (JPL)

Brian Hughitt currently serves as the Manager of Quality Assurance for the National Aeronautics and Space Administration. Brian is responsible for Quality Program policy and requirements; chairs NASA’s Quality Leadership Forum and Joint Audit Planning Committee; and manages the Agency’s Supplier Assessment System.

Prior to joining NASA in January 2004, Brian served over 20 years in various Government and industry Quality Assurance capacities, including: Inspection & Packaging Department Supervisor for Corning Glass Works; Quality Assurance & Submarine Safety certification Group Leader for Newport News Shipbuilding; Quality Assurance and SUBSAFE Functional Auditing Branch Head for Naval Sea Systems Command; and Material Control Program Manager for NAVSEA’s Quality Programs and Certification Office. During his time at NAVSEA, Brian co-authored the Navy’s Material Control Standard, served as chairman of the Level I Material Supply Working Group, and co-chaired the Navy’s Supplier Audit Program.

Brian earned a Bachelor’s degree in Chemistry from the University of Virginia, is a graduate of George Washington University’s Contemporary Executive Development Program, and holds a DAWIA Level III certification for Production, Quality, and Manufacturing.

Buck Crenshaw is the Manager of Procurement Quality Assurance (PQA) at the Jet Propulsion Laboratory (JPL) since 2001. He currently oversees numerous Quality Assurance functions to include the NASA Supplier Rating Initiative, the JPL Supplier Surveillance Program, JPL Receiving Inspection, Quality Planning, Quality Requirement Flow-Down Standardization, the development of a Material Review/Nonconformance Automated Program, and the NASA Supplier Outreach and Process Control Assurance Program.

H. Richard Ross is the Technical Manager of the Gas and Materials Science Laboratory at the NASA Stennis Space Center. Mr. Ross is employed by Applied Geo

Technologies and has a BS and BA from the University of Mississippi and has published numerous technical papers on advanced analytical processes involving contamination control, trace gas analysis and materials science. Mr. Ross is the recipient of numerous NASA technical awards for developing new and innovate technologies and for improving analytical processes in propulsion test systems.

Abstract: It is critical, especially in high technology industries requiring low ppm gas standards to understand the reliability and the impacts of using such standards. This presentation addresses the technical problems with industry supplied gas standards. Currently, there are no NIST traceable gas standards available to measure most components in SSME propellants or pressurants.

Many vendors claim “NIST traceable” standards – but they are only traceable to the weights used to prepare the gas blend. Consequently, certified component values vary from vendor to vendor. The problem becomes more evident since each supplier defines their own protocols and validation methods. The presentation recommends industry participation and NASA support to develop formal gas metrology protocols and for more direct involvement of NIST to ensure consistency and accuracy of gas standards for propulsion programs.

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NASA’s Unified Approach

Abstract: NASA has been working towards establishing a unified "One NASA" approach for interfacing with s uppliers and for assuring delivery of conforming product . The NASA Supplier Outreach and Process Control Assurance (SOPCA) program, Supplier Assessment System (SAS), Joint Audit Planning Committee (JAPC), and Standardized Defect /Commodity Codes are all mechanisms intended to enhance product quality and provide NASA with visibility into the supplier base.

How?

• Communicate NASA expectations (SOPCA and JAPC)

• Standardize audit practices across the agency (JAPC)

• Enhance NASA/Supplier relationships (SOPCA)

• Encourage suppliers to be proactive with quality issues (SOPCA and JAPC)

• Share Lessons Learned, Best Practices, and public quality assurance tools (SOPCA and JAPC)

• Obtain feedback from the supplier base (SOPCA, JAPC, and Standardized Defect Codes)

• Standard nomenclature relating to suppliers' audit findings, defects, and commodities to provide NASA with meaningful supplier performance metrics (JAPC, Standardized Defect Codes and Standardized Commodity Codes)

• Share supplier quality data across the agency to more effectively target quality assurance actions and save money. (JAPC/SAS)

• Eliminate unnecessary duplication of supplier oversight efforts, resulting in better utilization of quality resources (JAPC and SAS)

• Reduce supplier costs/work interruptions related to continuous/ongoing customer audits (JAPC)

• Identify and facilitate resolution of common supplier quality issues, problems and risks (JAPC, Standardized Commodity Codes, Standardized Defect Codes)

Breakout #2Missile Defense Agency (MDA) Supplier Chain Issues

Speaker: Edward Jopson , Deputy Director, Safety and Mission Assurance, Missile Defense Agency (MDA)

The Deputy Director is responsible for system-wide safety, quality, and mission assurance at all MDA/QS Field Sites. He provides technical expertise required to assess, evaluate, monitor and manage resources to ensure acceptable quality and mission assurance (QMA) standards and concepts are met. This role includes supervision of Mission Assurance Representatives at MDA contractor sites as well as at the JNIC and range, launch, and test sites.

Mr. Jopson’s early career encompassed several years in aerospace design and manufacturing environments. He worked in the design, development, and manufacture of spacecraft thermal control systems through the 1980’s. Ed was awarded a U.S. Patent for a heat exchanger design which he developed while at Dynatherm Corporation.

Mr. Jopson’s career continued through the late 1980’s and into 2000 at the NASA’s Goddard Space Flight Center (GSFC). As a Quality Engineer with Unisys Corporation under NASA contract, Mr. Jopson was promoted through three Engineering levels while on the highly successful International Solar Terrestrial Physics/Global Geospace Science (ISTP/GGS) Project. The spacecraft contract was valued at over $80 million, and Mr. Jopson coordinated and monitored implementation and verification of all Quality and Mission Assurance activities for this project. Later, Ed served as Quality Engineering Section Head, managing 47 Quality Engineers (QEs) at the GSFC and sites across the U.S. in close coordination with multiple customers covering NASA Flight Project spaceflight hardware and software development, manufacture, integration, and test. Mr. Jobson coordinated all phases of NASA Mission Assurance support simultaneously on 8 concurrent Space Flight Projects.

Ed earned his Masters of Science Degree in Technology Management from the University of Maryland, University College in 1991.

Mr. Ed Jopson has been married for 25 years and has 3 children.

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Abstract: Discuss industry issues regarding the breakdown in requirements flow-down, cognizance and management of suppliers (particularly not commensurate with ever-increasing outsourcing), increasing lack of leverage with sub-tiers, and issues associated with increasing use of COTS product.

Discuss government issues regarding Specs and Standards and the fact that there is no common “language” since doing away with Mil Specs, consensus on and dissemination of Best Practices and Lessons Learned, lack of contractual leverage, and increasing lack of leverage with industry.

What can be done? Partnerships, Joint buys, Joint audits, Supplier development, Stakeholder Teams (dealing with common sub-tier suppliers).

Breakout #3Baldrige

Speakers: Mary Eastman, National Institute of Standards and Technology (NIST) and Barbara Fischer, Baldrige National Quality Program at the National Institute of Standards and Technology (NIST)

Mary Eastman has been with the Baldrige National Quality Program at the National Institute of Standards and Technology (NIST) in Gaithersburg, MD since July 2000, serving as website manager and information coordinator ensuring compliance with Section 508 regulations and the “one look for NIST’ standard. She managed the website redesign in 2001, and has since worked on the eBaldrige, Examiner Depot, and and webcasting projects to move information access to the Web. Mary has participated in the Award process efforts annually with responsibilities in Examiner training, Quest for Excellence, and the Presidential Award Ceremony.

Prior to BNQP, Mary was a Delivery Order Manager for the EPA in the Office of Water Resource Center. Her responsibilities included budget, staffing, software upgrades, and training. She developed and maintained six websites, including an online public access site to regulatory and guidance information.

As Supervisor of Library Services at NASA’s Goddard Space Flight Center in the Information Processing Division, she managed a collection of software and documentation related to the Spacelab, Space Telescope, and Landsat and other missions and implemented a vendor database tracking system for cataloging and circulation. During that time she participated in Total Quality Management training and successful ISO 9001 certification efforts as lead or member of several teams. She has a Bachelor of Science degree from the University of Wisconsin – Eau Claire, and a Masters in Library

Science degree from the University of Maryland – College Park.

Barbara Fischer joined the Outreach and Communications Team as a Business Specialist in July 2002. Barbara has 24 years of experience with the federal government at several components of the Department of Defense, serving in positions including Industrial Specialist, Program Analyst, and Contract Specialist. At the Defense Contract Management Agency, Barbara led efforts aimed at facilitating mentor relationships between large and small businesses within the Department of Defense and formulating strategic alliances between the public and private sector. She gained extensive project management experience while with the Department of the Navy, Naval Air Systems Command, and has worked primarily with the manufacturing and service sectors. She served as the Configuration Manager for the VH-3D/VH-60 series of helicopters for six years.

Barbara earned a Bachelor of Science from Virginia Tech and a Masters of Science in Applied Management from the University of Maryland (University College).

Abstract: Are you interested in performance excellence? This workshop is designed to familiarize conference attendees to the Baldrige Program, the Criteria, and the tools you can utilize in your respective work environment. It provides a hands-on opportunity to learn the basics of the Baldrige Criteria, the benefits of self-assessment, and the resources available to start your journey.

Tools demonstrated and discussed with attendees will include the Organizational Profile (eBaldrige); Are We Making Progress? And Are We Making Progress for Leaders?; and the Criteria booklet itself.

There will also be information presented about the recently-added Nonprofit Award category that joins Business, Education, and Health Care.

The workshop includes some lecture but also offers the opportunity to possibly share with co-workers and other conference attendees about your current or previous organization.

Breakout #4Body of Knowledge

Speakers: Ryan Nowosielski and Michael Dreikorn, The IPL Group

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Michael Dreikorn is the founder and President of The IPL Group, LLC, which is a business performance consulting and auditing firm, as well as founder and CEO of AeroCert Registrar an aerospace and defense specific quality registrar and founder and Executive Director of the Aerospace & Defense Learning Institute which is a not-for-profit organization dedicated to the sustained knowledge base of the aerospace and defense industries. Prior to present responsibilities, Michael was vice president regulatory and compliance integrity for all Pratt & Whitney company-wide businesses. He has over 24 years of aerospace experience, which includes responsibilities in engineering, production, procurement, and quality. He has global experience working for such organizations as the Federal Aviation Administration, McDonnell Douglas, Northrop, as well as others. Strengthening his global perspectives, Michael has lived and worked outside of the United States for over half his professional life. He began his career in aviation in the U.S. Army, spending seven years in helicopter operations in West Germany.

Dreikorn is the author of The Synergy of One: Creating High-Performing Sustainable Organizations through Integrated Performance Leadership (IPL) (Quality Press, 2003) and Aviation Industry Quality Systems: ISO 9000 and the Federal Aviation Regulations (Quality Press, 1995) as well as various articles in the area of quality management. In addition to several other professional credentials which include an FAA Designated Airworthiness Representative, FAA Airframe & Powerplant license, FAA Inspection Authorization, and ISO 9000 Lead Auditor certification. He holds a Bachelor of Science degree in professional aeronautics from Embry-Riddle Aeronautical University, a Master of Science degree in management from Friends University, and is a doctoral candidate in the Executive Leadership Program at The George Washington University in Washington, D.C., in the field of human resource development. Michael serves on many industry managed initiatives and is a founding member of the International Aerospace Quality Group.

Abstract: The Aviation/Space and Defense Division (AS&D) of ASQ has undertaken a project to identify the Aviation/Space and Defense Quality Practitioner’s Body of Knowledge (BoK). The team has been assembled to identify the knowledge and skills required to be an effective quality practitioner in the Aviation/Space & Defense Industry. The project has been sanctioned by the Aircraft Industries Association (AIA) Executive Quality Steering Group (EQSG). Michael Dreikorn is the Executive Champion of the team and the Chairman of the AS&D Division of ASQ. The approach was to define the BoK along a produce lifecycle. The teams that have been identified are Program Management, Design,

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Procurement, Production, and Maintenance and they are aligned along the lifecycle. It is the charter of each team to identify a Quality Practitioner’s knowledge and skills that are specific to that segment of the product lifecycle. The teams document the knowledge or skill, the lifecycle segments it is required for, the segment of industry that it applies to, the objective and content of the knowledge/skill, and associated training and certification opportunities that may be available. The BoK will be assembled for 4 different levels of Quality Practitioners: Associate, Practitioner, Senior, and Master.

RegistrationCost is $495 for ASQ/Aviation Space and Defense (AS&D) members and $550 for non-members for over 16 hours of quality training! The non-members fee includes a one-year membership to the Aviation/Space & Defense Division Forum. (Forum membership benefits include newsletters, industry/topic specific content, websites, discussion boards, etc.)

The conference registration fee includes admission to all sessions, exhibits, any available handouts and presentation materials, continental breakfasts (Monday and Tuesday), networking breaks, and lunches (Monday and Tuesday).

We ask that fees to attend the CQSDI be paid in advance. Due to the limited number of seats available, registrations are not considered guaranteed until you have registered on-line. VISA, MasterCard, Discover, and American Express are accepted.

Substitutions or CancellationsWe understand that occasionally job responsibilities and personal obligations prevent you from attending a program for which you have registered. If you find that you will not be able to attend the CQSDI, we encourage you to send a substitute. Substitutions can be made at any time, even on-site at the conference. To advise us of a substitute name, please call (818) 393-0745 or send an e-mail to Diana.l.shellman@jpl.nasa.gov.

If you find it necessary to cancel after you have already paid, we can refund your conference fee if we receive notice in writing prior to March 3, 2006. A full refund will be issued. Due to the limited number of enrollments available, registrants who cancel after March 3, 2006, will not be eligible for a refund. “No shows” will be subject to the full amount of the registration.

To request a refund, please send an e-mail to Diana.l.shellman@jpl.nasa.gov.

Hotel Accommodations The 2006 CQSDI will be held once again at the Radisson Resort at the Port located at 8701 Astronaut Boulevard, Cape Canaveral, Florida. The hotel is 45 minutes from Orlando International Airport and 30 minutes from Melbourne International Airport. Shuttle service is available to and from Orlando International Airport. Please check with the hotel for current shuttle schedules and rates.

The conference rate at the hotel is $119.00 (single/double) per night for a standard room and $149.00 (suite), plus the appropriate taxes. Room reservations should be made directly with the hotel by calling (321) 784-0000 or (800) 333-3333. When you call to make reservations, please be sure to mention that you will be attending the Conference on Quality in the Space and Defense Industries (CQSDI). This will assure you of the special conference rate. Your reservation must be made no later than February 18, 2006, or it will be subject to space availability.

A limited number of rooms are available at the hotel’s government rate of $105.00. Reservations must be accompanied by the appropriate identification.

To learn more about the Radisson at the Port, please access their web site www.radisson.com/capecanaveralfl.

Optional Sunday ActivityNo trip to Cape Canaveral is complete without a tour of the Kennedy Space Center. Tickets and tour schedules are available on-line at: www.ksctickets.com. For more information on KSC, you can visit their web site at www.ksc.nasa.gov, send an e-mail to kscinfo@dncinc.com, or call (321) 449-4444.

Conference RegistrationRegister On-line!Secure on-line registration is available through the conference website:

www.acteva.com/booking.cfm?bevaid=101497

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More Information on the ConferenceFor more information on the conference, including sessions, activities, fees, registration, and special arrangements, please contact: Diana Shellman Tel: (818) 393-0745 Fax: (818) 393-7675 E-mail: diana.shellman@jpl.nasa.gov

To register, go to: www.acteva.com/booking.cfm?bevaid=101497

For additional conference information, please call (703) 428-0853 or send an e-mail message to: debra.harrison@dcma.mil

The conference is co-managed by ASQ/ASD and NASA Jet Propulsion Laboratory. Please write to us at: 4800 Oak Grove Drive M/S 125-152 Pasadena, CA 91109 (Attn: Buck Crenshaw)

Exhibitor Information:As a supplement to the information provided in the sessions, attendees will benefit from the materials available from the CQSDI exhibitors. The resource exhibit fee is $895. This includes:

• One conference registration • One six-foot draped and skirted table (Note: Space limits exhibits to table-top displays only; no free standing units can be allowed.) • Listing in conference program • Complete contact information for all attendees, presenters, and other participants • Listing on conference web site

The display areas are very well suited for resource materials, company literature, and small product displays. Set-up is on Sunday, March 19, 2006, from 3:00 to 5:00 p.m. Exhibits will be open on Monday, from 7:00 a.m. to 5:00 p.m. Teardown is on Tuesday, from 5:00 to 6:00 p.m.

There will be a limited number of exhibit spaces available. Reserved table locations will be based upon receipt of payment. To sign up as an exhibitor, please contact Cynthia Nazario at (800) 248-1946 ext. 7442, (414) 298-8789 ext. 7442 or CNazario@asq.org.

Exhibitors confirmed to date include:

• DNV Certification • Intertek Systems Certification • NIST • Perry Johnson Registrars • Pratt and Whitney Rocketdyne • Process Based Mission Assurance (PBMA) • Process Control Focus Group (PCFG) • Quality Leadership Forum/ Supplier Outreach • The Aerospace and Defense Learning Institute • The IPL Group, LLC • TIP Technologies, Inc. • Visiprise, Inc.

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Conference on Quality in theSpace and Defense Industries 2006P.O. Box 3005Milwaukee, WI 53201-3005