successful information management with knowledgebase manager pro is reality
TRANSCRIPT
Successful Information Management
With Knowledgebase Manager Pro
Is Reality
Key Benefits of Using Web-based Knowledge Base Software
• Customer care improvement• Staff is able to find necessary information
faster• Retention of intellectual property• Customer support costs decreasing• Employee training time reduced• Knowledge accumulation and usage is a key to
business success
What are key components of success?
Robust System
• Stable and solid• Recovery of accidentally deleted articles• Roll-back articles to previous versions• Flexible and effective user permissions• Built-in backup and restore routine
Easy to Learn and Use
• Intuitive user interface• Context help and hints• Extensive documentation• Completely web-based• Support for all popular web browsers
Exceptional Product Support
• Friendly, expert technical support by real people
• Available by live chat, email, tickets, Skype, and phone
• Dedication and commitment to problem resolution
• Fair software maintenance subscription model
Convenient Capture of Data
• Easy to add new data• Collect and re-use feedback• Data importing support• Fast switch between edit and view modes
Complete Integration
• Customizable layout and design• Integrates with your website• API (XML-RPC)• Single Sign-On• LDAP (including Active Directory)
Fast to Implement
• Easy to install• Supports data import• Migration service is provided• Deep customization feasible• Flexible user access settings• Two product versions: owned (on-premise)
and hosted (SaaS).
Owned (On-premise) Advantages
• MySQL and MS SQL supported for database storage
• Works on any server: Linux and Windows; Apache, IIS, Lighttpd and Nginx.
Hosted (SaaS) Advantages
• Quick start• We take care about – Installation– Software Updates– Daily backups– Security– and everything, to help you staying focused on
your business.• 99.9% uptime
Trust the World Leaders
Our happy customers:
Contact Information
• For more information contact us:• Phone: 1-877-744-1221 (Toll Free for US & Canada)
Phone: 1-213-270-1944 (US & Worldwide)• Email: [email protected]• Web:
http://www.web-site-scripts.com/knowledge-management/