Succession PlanningBaldrige Performance Excellence Program, Criteria for Performance Excellence

Item 1.1a(3) Creating a Sustainable Organization; 1.2a(1) Governance System; 5.2c(3) Career Progression

Deanna HerwaldVP of Quality Management Systems

• A process

What is Succession Planning?

to create a plan for filling key positions

• Long-term sustainability

Why is Succession Planning Important?

• Identify key positions

• Identify potential successors

• Develop successors

• Promote successors

How do We Conduct Succession Planning?

How do We Conduct Succession Planning?

Identify Key

Positions

• Which positions are critical to your success?

How do We Conduct Succession Planning?

Identify

Potential

Successors

• Which Employee is the best candidate?

How do We Conduct Succession Planning?

Develop

Successors

• What capabilities are needed to succeed?

How do We Conduct Succession Planning?

Promote

Successors

• What will the successor need once in the key position?

How Do We Know If We Succeeded?

• What is the best in-process measure?

53

89

0

20

40

60

80

100

% Filled with Successors % Filled from Within

Key Position Staffing

How Do We Know If We Succeeded?

Achieve

Operational

Goals

• Are we able to continue to meet our goals?

How Do We Know If We Succeeded?

• The Ultimate Goal!

Achieve

Long-Term

Sustainability

Questions?

Succession Planning