suiteamerica brochure
TRANSCRIPT
the standard of excellence in corporate housing
SuiteAmerica is an employee owned, award
winning company, providing fully furnished
corporate apartments while delivering the
highest rated service in the industry.
Our caring, personal touch to details will make
your temporary assignment or relocation as
effortless as possible.
WHAT IS THESUITEAMERICADIFFERENCE?
PERSONAL TRANSITION SERVICES
SuiteAmerica offers complimentary meet and greet orientation for
your employees.
• Needs assessment
- Review confirmation and arrange transportation if needed
• Meet and greet service
- Demonstration of all appliances, electronics, apartment
community tour, and neighborhood tour
• Settling in
- Our PTS representative will contact the new resident to
confirm they have everything for a comfortable stay
• Concierge and customized services available*
*Available in most areas/fees may apply.
EXPERIENCE SUITEAMERICA’S AWARD WINNING SERVICES
• Fully furnished and accessorized corporate apartments
• Award winning service for 25 years
• One point of contact with a high touch service model
• Scalable and customizable furniture packages
• 24/7 Customer service with prompt response time
• User friendly website
• Complimentary personal transition management services
• Customized invoicing and reports
• Client and relocation manager on-line account access
• State of the art technology
Recognized Excellence in Service
2010-2012
#1 Temporary Housing Provider in Overall
& Net Satisfaction
Trippel Survey & Research, LLC
2010
Most Valuable Player
Bridgestreet Global Alliance
2010
Gold Supplier Quality Innovation Award
Cartus Global Network
2011
Silver Supplier Innovation Award
Cartus Global Network
2011
Highest Recommended Temporary
Housing Provider
Trippel Survey & Research, LLC
2011
Front-Line Customer Service Professional
of the Year
Stevie Award
2011
Customer Service Department of the Year
Stevie Award
2012
#1 Temporary Housing Provider in Ease
and Speed in Placing an Employee in
Accommodations
Trippel Survey & Research, LLC
SALES OFFICE LOCATIONS
• El Dorado Hills, CA (Corporate Office)
• San Francisco, CA
• Southern California
• Portland, OR
• Alexandria, VA
(serving the Washington, DC, Northern Virginia
and Maryland area)
• Richmond & Virginia Beach, VA
• New Jersey
STATE OF THE ART TECHNOLOGY
• Customer friendly website design
• View all account information
• Reprint invoices
• Submit service requests and track the progress
• View and order Suite Extras
• Access helpful links for local services
• iPhone and iPad Apps available
EXECUTIVE DASHBOARD
• Quickly gather personalized data for budget purposes
and plan for future corporate housing needs
• Customizable and interactive
• All information keeps current with live updates
• View company trends
• Compare annual budget against amount spent
• View company survey results and comments
• Examine trends for specific regions
Nationwide Scope
Whether you are relocating one manager
with a family or one hundred employees
on a special project, you can depend on
SuiteAmerica to handle all of your corporate
housing needs.
EXPERIENCE THE DIFFERENCE
LET SUITEAMERICA EXCEED YOUR EXPECTATIONS
800.367.9501
www.suiteamerica.com
The STANDARD of EXCELLENCE in CORPORATE HOUSING
www.suiteamerica.com | 800.367.9501