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Suites Published by the Northern Ohio Apartment Association December 2018 2018 Key Award Property of the Year The Shoreline (top) The Landmark Companies The Terraces at Northridge (boom) Comet Management

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Page 1: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

SuitesPublished by the Northern Ohio Apartment Association

December 2018

2018 Key Award Property of the Year

The Shoreline (top)The Landmark Companies

The Terraces at Northridge (bottom)Comet Management

Page 2: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

December 20182 www.noaamembers.com

RESTORATION • CONSTRUCTION • ENVIRONMENTAL

888.502.532624 HOUR EMERGENCY SERVICES

Experience the difference. Ask about

NATIONAL COVERAGE. LOCAL EXPERTISE

Page 3: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

Suites Magazine 3Northern Ohio Apartment Association

The Northern Ohio Apartment Association is a not-for-profit organization committed to furthering professionalism in the multi-housing industry. NOAA serves Thirty Six Ohio counties through specially designed education, networking and legislative programs.

NOAA Executive OfficersPresident

Charles Schulman Carlyle Management Company

President-Elect Dan Ross

The Landmark Companies

Vice President Janene Kubit

200 West Apartments

Treasurer Yvette Rouff-Abernathy

PK Management

Secretary Debbie Barry

AMHA

Presidential Appointee Allan B. Pintner

Millennia Housing Mgmt. Ltd.

Immediate Past President Claudia Madden

UGP Properties

Executive Vice President Ralph McGreevy

NOAA

Associate Council Appointee Chris Stahurski

CORT

Education Committee ChairJason DeStefanis Carrara Restoration

NOAA StaffRalph McGreevy

Executive Vice President

Jacqui Baughman Office Manager

Ryan FlanaganMedia and Marketing Manager

Advantage Equipment, Inc.AmRent

Apartments.comAssuredPartners

AT&TBelfor USA

C.C. Mitchell Supply Co.

Main OfficeWestern Reserve Building

1468 West 9th Street • Suite 110Cleveland, OH 44113

216-241-1635

Greater Toledo Chapter 330 Louisiana Avenue • Suite B

Perrysburg, OH 43551419-874-6785

Suites MagazineRyan Flanagan • P:216.241.1635

[email protected]/suites-magazine

facebook.com/NOAAPage

Northern Ohio Apartment Association

Published by the Northern Ohio Apartment Association

President’s Inner Circle

President’s Circle MembersCarrara Restoration

CORTCSC ServiceWorks

Famous SupplyLandlord Shield, Inc.

McGowan & CompanyNational Design Mart

Oswald CompaniesPlunkett’s Pest Control

Powers Friedman Linn PLLRentPath - Apartment Guide.com

Roto-Rooter Services Co. Inc.Sherwin Williams

ZOOM! Branding Group

TABLE OF CONTENTSDECEMBER 2018

IGS Energy

Executive Vice President’s Message ...............................................................4New Associate Members .............................................................................. 6, 8Recent Events ............................................................................................... 10, 12 - Trade Show 10, Key Awards 12

New Primary Members .........................................................................................8

2018 Key Award Property of the Year ................................14

2018 Key Award Sponsors ................................................................................20Calendar of Events ...............................................................................................21Legislative Update ...............................................................................................22Designations ...........................................................................................................23Eviction Index ........................................................................................................24Vacancy Rates .........................................................................................................25Legal Hotline .........................................................................................................26Group Purchasing ................................................................................................27

The Shoreline The Terraces at Northridge

Page 4: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

December 20184 www.noaamembers.com

Message from the EVP

Dear NOAA Member,

This has been a year, 2018.

For some of us, it has been the best of times and for others, not.

Either way, the New Year brings new opportunity and a fresh slate. If it was less than desired, you can put it behind you, but if it was great, just build on it.

New year – new opportunities. Successful businesses recreate themselves with some regularity. At NOAA we must consider constantly striving for improvement. But in order to improve we must ask ourselves some tough questions.

• Are we taking our members in a good direction? • Are there members needs that we need to consider? • Can we make ourselves more valuable in our market? • What changes can we make to enhance our value to our members?

These are a few of the tough questions that we ask ourselves.

Our 2019 direction includes the opportunity to take advantage of Maintenance Assessments and a new track of maintenance workshops, designed to be hands on in both Toledo and Cleveland. If you’d like more information about these assessments, please ask Jacqui, Ryan or me.

Many of you know that we joined the National Apartment Association two years ago. But I am not sure that many of you know what that means for you. We will be happy to answer that question, as well. In 2019 we will be teaching NAA's management designation course (CAM), NAA's leasing track (NALP), NAA's maintenance track (CAMT), as well as, (CAPS) NAA's certified apartment portfolio supervisor, (IROP) NAA's independent rental owner professional, and NAA's apartment supplier track, (CAS).

So what else are we working on? Here is a teaser for you:

• NOAA is working on a strategic initiative that can help drive long-term positive impact to owners. • Through volume, in members and dollars, we can generate opportunities that most members are simply not able to pursue themselves. • These opportunities which will create non-traditional streams of income, dividend income potential, and pricing reductions for property management companies large and small.

There will be more on this opportunity for owners in 2019, but if you’re interested in learning more about this initiative, call me.

At NOAA our first goal is and remains to create meaningful programs for you.

Happy Holidays,

Sincerely,

Ralph W. McGreevyExecutive Vice President

Page 5: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

Suites Magazine 5Northern Ohio Apartment Association

Pressure WashingBy Trained Professionals

BuildingWashingConcreteCleaning

&

Call to schedule a consultation:330.790.7331 • PerfectPowerWash.com

Let our team help yours thrive.Contact Kurt Kappa at (216) 529-2998 or [email protected].

It’s more than a commercial real estate loan. It’s one of your business’ most important investments.We’ll help you get the financing to build, purchase or refinance the real estate you need. From investment properties to owner-occupied space, we have solutions that work for your business.

• Loans from $250,000

• Construction loans

• Loan Officers who listen to your needs

• Local decision making

• Reinvesting in your community

• 10-year term, amortization up to 25 years

The Spring 2019 schedule of designations are now available!Full details on page 21.

Earn your National Designation with NOAA Today!

Page 6: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

December 20186 www.noaamembers.com

Welcome New Associate Members

Fitness Machine Technicians

Jennifer Houghton13800 Fairhill Rd. Suite 201Shaker Heights, OH 44120

Phone: (216) [email protected]

www.fitnessmachinetechnicians.com

Repair & Preventative Maintenance of Fitness Equipment

Buckeye Broadband

Mark Simmons2700 Oregon Road

Northwood, OH 43619Phone: (419) 724-3764

[email protected]

InternetCablePhone

Midwest Laundries Inc.

Jim Schultz910 W. 36th St.

Chicago, IL 60632Phone: (773) 538-7892

[email protected]

Laundry equipment & services

First Choice Coffee & Water Services

Angelo Politis/Lauren Masek15 Ken Mar Industrial ParkwayBroadview Heights, OH 44147

Phone: (440) 951-1899Fax: (440) 942-0019

[email protected]@firstchoiceservices.com

www.firstchoiceservices.com

Coffee & Refreshment Services Point of use filtered water and water/ice machines. Break room paper and plastic products. Specialty

coffee brewing equipment & related products.

International Excess Program Managers

Nicci Vanjo3700 Park East Drive, Suite 250

Beachwood, OH 44122Phone: (800) 937-3497 x2085

[email protected]

Insurance - Property & Casualty.A progressively unique Program Manager with an innovative approach to program

development. Our MVP Program primarily focuses on insuring residential property owners, investors, renovators and property managers.

A. B. Refinishing

Adrian Brad14 Little Creek Pkwy

Brooklyn Heights, OH 44131Phone: (216) 702-6380

[email protected]

Bathtub Reglazing

A. B. Refinishing

Cleveland Building Restoration

Morgen Cost821 Freeway Drive

Macedonia, OH 44202Phone: (440) 230-8520

Fax: (440) [email protected]

www.clerestoration.com

Masonry Restoration / Historic Preservation. Tuck Pointing, Brick, terracotta, precast, ibeam repairs. Parking deck / garage, concrete repairs. Parapet rebuilds. Thru wall flashing, caulking, wet seal, water proofing, stone repair/replace. Chemical cleaning pressure cleaning, facade inspection.

Fiorilli Construction

Jeff Karlovec247 Medina Rd.

Medina, OH 44256Phone: (330) 714-7228 [email protected]

www.fio-con.com

Construction, Contractor Services, Remodeling + Renovation

Meridian Capital Group

Shmuel Brudny2000 Auburn Drive, Suite 200

Beachwood, OH 44122Phone: (732) 301-3200

Fax: (732) [email protected]

www.meridiancapital.com

Commercial Mortgage Broker

Page 7: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

Suites Magazine 7Northern Ohio Apartment Association

Find out why NAA Click & Lease is the new industry standard at www.naahq.org/lease.

Affiliate LogoHereNorthern Ohio Apartment Association

Page 8: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

December 20188 www.noaamembers.com

Welcome New Associate MembersReliable Contractor Services

Ken Weaver 214 E. 34th St.

Lorain, OH 44055Phone: (440) 324-2380

Fax: (440) [email protected]

Plumbing. Cleaning service: pipe/drain/Sewer cleaning

Gas line repair/replacementPlumbing-backflow testing

Trenchless pipe/hydro excavation

Zumper

Maribeth GrahamPhone: (419) 265- [email protected]

www.zumper.com

Internet - Advertising and ListingsApartment Rental Information

Advertising ServicesRelocation - Information

Newman & Company CPAs

David Rosenblatt801 East 9th St. Suite 1050

Cleveland, OH 44114Phone: (216) 781-6106 x111

[email protected]

Accounting. Tax ConsultingBusiness ValuationsForensic Accounting

Trumbull Industries

John Glinn400 Dietz Road

Warren, OH 44482Phone: (330) 240-0664

Fax: (330) [email protected]

Cabinet Services, Plumbing Supplies, Counter Top Services

The Bed Bug Pros

Sonny Bukky9327 Russelhurst Drive

Kirtland, OH 44094Phone: (216) 544-8292

[email protected]://thebedbugpros.com

Bed bug heat treatment, K9 detection / inspection, organic treatment,

education

New Primary MembersBluestone

25450 Euclid Ave.Euclid, OH 44117

Phone: (216) [email protected]

www.livebluestone.com198 Suites

Crystal Tower LP16000 Terrace Rd.

Cleveland, OH 44112Phone: (216) 451-6650Fax: (216) [email protected]

www.crystaltowerapts.com268 Suites

Friedman Management Company22 Exchange St.Akron, OH 44308

Phone: (330) [email protected]

www.22exchangeApts.com142 Suites

McCormack BaronTyler Gill

200 N. St. ClairLeasing Office

Toledo, OH 43604Phone: (419) 214-6967

[email protected]

52 Suites

Village GreenThe Peaks at Water's Edge

4250 Americana DrCuayahoga Falls, OH 44224

Phone: (330) [email protected]

www.watersedgeliving.com240 Suites

The Landings at Water's Edge4250 Americana Dr

Cuyahoga Falls, OH 44224Phone: (330) 940-2215

[email protected]

240 Suites

The Perch on the Lake5115 Lake Rd

Sheffield Lake, OH 44054Phone: (440) 949-8116

[email protected]

240 Suites

Page 9: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

Suites Magazine 9Northern Ohio Apartment Association

(216) 771-8990sdglegal.net

Sleggs, Danzinger & Gill820 West Superior Ave.

Seventh FloorCleveland, OH 44113

Member Firm

Reducing Real Property Tax Assessments Throughout Ohio And Across The United States

Sleggs, Danzinger & Gill, Co., LPA

When you hire Sleggs, Danzinger & Gill, you work directly with Sleggs, Danzinger and Gill.

Todd W. Sleggs, Esq. Robert K. Danzinger, Esq. Steven R. Gill, Esq. [email protected] [email protected] [email protected]

Each client is directly represented at all levels by a principal of the firm with a combined 75 years of experience. No pyramid, no associates, no on-the-job training.

Powers Friedman Linn, PLLAttorneys at Law

Chagrin Richmond Plaza 25550 Chagrin Blvd.

Suite 400Cleveland, OH 44122 Phone:

(216) 514-1180 Fax: (216) 514-1185

www.pfl-law.com

Providing quality legal advocacy and counsel to owners, managers

and landlords throughout Ohio.

Michael [email protected]

(216) 771-8990sdglegal.net

Sleggs, Danzinger & Gill820 West Superior Ave.

Seventh FloorCleveland, OH 44113

Member Firm

When you hire Sleggs, Danzinger & Gill, you work directly with

Sleggs, Danzinger and Gill.

Each client is directly represented at all levels by a principal of the firm with a combined 75 years of experience. No pyramid, no associates, no on-the-job training.

Our clients deserve the very best representation, so we structured our firm to allow each client, throughout the entire process, to work directly with Messrs. SLEGGS, DANZINGER and/or GILL. Our philosophy is to work cooperatively with school district and County officials to ensure that our clients pay the lowest possible real property tax obligations. If a fair resolution requires litigation, SLEGGS, DANZINGER & GILL have the depth of trial and appellate experience to handle the most complex valuation issues.

Whether the valuation relates to large industrial plants, apartments, shopping centers, warehouses, office buildings, vacant land or any other type of commercial property, the faces above will ensure that you receive the best counsel, legal advice and litigation expertise.

Todd W. Sleggs, Esq. Robert K. Danzinger, Esq. Steven R. Gill, Esq. [email protected] [email protected] [email protected]

Sleggs, Danzinger & Gill, Co., LPA

Reducing Real Property Tax AssessmentsThroughout Ohio And Across The United States

When you hire Sleggs, Danzinger & Gill,you work directly with Sleggs, Danzinger and Gill.

Each client is directly represented at all levels by a principal of the firm with a combined 75 years of experience. No pyramid, no associates, no on-the-job training.

Our clients deserve the very best representation, so we structured our firm to allow each client, throughout the entire process, to work directly with Messrs. SLEGGS, DANZINGER and/or GILL. Our philosophy is to work cooperatively with school district and County officials to ensure that our clients pay the lowest possible real property tax obligations. If a fair resolution requires litigation, SLEGGS, DANZINGER & GILL have the depth of trial and appellate experience to handle the most complex valuation issues.

Whether the valuation relates to large industrial plants, apartments, shopping centers, warehouses, office buildings, vacant land or any other type of commercial property, the faces above will ensure that you receive the best counsel, legal advice and litigation expertise.

Todd W. Sleggs, Esq. Robert K. Danzinger, Esq. Steven R. Gill, [email protected] [email protected] [email protected]

(216) 771-8990sdglegal.net

Sleggs, Danzinger & Gill820 West Superior Ave.

Seventh FloorCleveland, OH 44113

(216) 771-8990sdglegal.net

Sleggs, Danzinger & Gill820 West Superior Ave.

Seventh FloorCleveland, OH 44113

Member Firm

When you hire Sleggs, Danzinger & Gill, you work directly with

Sleggs, Danzinger and Gill.

Each client is directly represented at all levels by a principal of the firm with a combined 75 years of experience. No pyramid, no associates, no on-the-job training.

Our clients deserve the very best representation, so we structured our firm to allow each client, throughout the entire process, to work directly with Messrs. SLEGGS, DANZINGER and/or GILL. Our philosophy is to work cooperatively with school district and County officials to ensure that our clients pay the lowest possible real property tax obligations. If a fair resolution requires litigation, SLEGGS, DANZINGER & GILL have the depth of trial and appellate experience to handle the most complex valuation issues. Whether the valuation relates to large industrial plants, apartments, shopping centers, warehouses, office buildings, vacant land or any other type of commercial property, the faces above will ensure that you receive the best counsel, legal advice and litigation expertise.

Todd W. Sleggs, Esq. Robert K. Danzinger, Esq. Steven R. Gill, Esq. [email protected] [email protected] [email protected]

Reducing Real Property Tax Assessments Throughout Ohio And Across The United States

Sleggs, Danzinger & Gill, Co., LPA

Page 10: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

December 201810 www.noaamembers.com

Darla SalvinoKaval Levine Management$1,000 Drawing Winner

Laura CedozGoldberg Companies

$500 Drawing Winner

Ken BurtonMidwest Realty Advisors$250 Drawing Winner

In addition to vendor prizes, attendees won $1,750!

Seminar Speaker Dr. Debbie Phillips during the Morning Seminar.

NOAA Trade ShowPAST EVENT

November 8th 2018 at the Holiday Inn on Rockside Rd, Independence, OH.89 Booths, 130 seminar attendees and hundreds of members on the Show Floor!

See you at the Trade Show next year, November 7th 2019 at the renovated Holiday Inn on Rockside.

Advantage Equipment, Inc.Apartments.com

Aqua Doc Lake & Pond Management

Belfor Property RestorationBMS CAT

Carpet AdvantageCarrara Restoration

CORTGolden Standard

IGS EnergyInternational Excess Prgm Mgrs

Interstate RestorationLibb Company

MFS SupplyOhio Geese Control

Platinum RestorationPlunkett's Pest Control

Precision Odor ControlRoth Construction

Roto-Rooter Services CompanySherwin Williams Company

Yardmaster

Morning Game Sponsors

Lunch Sponsor

Powers, Friedman, Linn, PLL

Afternoon Trivia Game SponsorsCarrara Restoration

CORTIGS Energy

Interstate Restoration

Badges and Lanyards Sponsor

Midwest Laundries Inc.

Page 11: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

Suites Magazine 11Northern Ohio Apartment Association

Has your laundry route service provider recently started imposing a 9.75% Administrative Fee on your gross monthly collections? Contact our laundry experts at 888-382-9299 for

a free review of your current service provider agreement.

26851 Richmond Rd. • Bedford Heights, OH 44146 • Phone: 216-475-2040 • Toll Free: 888-382-9299

WHY LET YOUR LAUNDRY PARTNER DO THAT?

“WE DON’T.”

www.alllaundryservice.com • www.lakesidelaundry.com

LOCAL OHIO OWNERSHIP

OHIO BUILTPRODUCTS

DO YOU LET YOUR TENANTS TAKE 9.75% OFF THEIR RENT?

Page 12: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

December 201812 www.noaamembers.com

The Reserve at Lake PointeBurton Carol Management

The BinghamMorgan Communities

International Towers Millennia Housing Management

Hunters Chase Apartments Morgan Communities

Fairview Village Zaremba Management Company

The VueComet Management

Hidden Lake ApartmentsJVM Realty

Key Awards GalaSeptember 13th 2018. Marriott Downtown at Key Center.

Property of the Year Award WinnersThe Terraces at Northridge, Comet Management. The Shoreline, The Landmark Companies.

2018 Key Awards top scoring properties

PAST EVENT

Page 13: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

Suites Magazine 13Northern Ohio Apartment Association

Parma VillageClover Management

The Villas of Fox HollowHarsax Management

The VueComet Management

Big Creek Apts & Townhomes / Liberty HillGoldberg Companies

Woodside TerraceSmythe Property Advisors

Franciscan Village LSC Service Corp

Westview North / Westview Acres Westview Residential

Dover Farms ApartmentsJVM Realty

The Edison at Gordon Square The NRP Group

Hidden Lake ApartmentsJVM Realty

Grovewood ManorMillennia Housing Management

Harbor Woods Living at Brunswick / NilesOhio Senior Living I, LLC / Ohio Adult Living II, LLC

More photos available at www.noaamembers.com/2018-key-award-photos/

Page 14: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

December 201814 www.noaamembers.com

One is a hulking former distribution terminal situated on Cleveland’s lakefront; the other designed as multiple buildings landlocked in a nearby suburb.

One property, built almost 90 years ago, is on the third ownership group since its conversion to apartments. The other is still owned and managed by the company that developed and built it in 1998.

Yet they share one very important characteristic. A bragging right, actually: Both The Shoreline, on the lakefront near East 55th Street in Cleveland, and The Terraces at Northridge in suburban Brooklyn, captured the coveted title of the Northern Ohio Apartment Association’s 2018 Key Award Property of the Year.

Each finished with identical top scores from on-site judging in a vast and extensive competition that spanned 188 apartment properties across northern Ohio. Most of the

A Pair of Gems

NORTHERN OHIO APARTMENT ASSOCIATION'S 2018 KEY AWARD PROPERTY OF THE YEAR

They couldn’t be more different

Page 15: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

Suites Magazine 15Northern Ohio Apartment Association

Multi-family Housing Laundry Sales & ServiceCoin/Card and Mobile-Activated EquipmentIn-unit Domestic Washers/DryersFavorable Lease Terms24/7 Emergency Service

[email protected]

TODD MUHLENKAMP

JETZSERVICE.COM

(614) 407–1323

Ask about PayRange mobile activation for greater convenience.

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QRTR_PAGE_AD.pdf 1 11/19/18 11:18 AM

judging was conducted June 19, although outlying areas —Toledo to the west, Conneaut to the east, Galion to the south and Youngstown to the southeast — were visited throughout that week and into the following week.

“They’re basically judged against themselves, as to whether they’re as good as they can possibly be,” said NOAA President Chuck Schulman, explaining the competition’s significance. “These properties just excelled beyond what most achieve.”

NOAA has presented the Key Awards for more than 15 years, “and they do represent the best of the industry,” Schulman said. “The awards are done for many reasons: number one, to challenge ourselves to meet our potential and, two, to recognize industry excellence.”

And to the winners, what does the title Property of the Year mean for them?

“It’s validation,” said Dan Ross, director of operations for The Landmark Cos., which bought the former Quay 55 in July 2017 and immediately embarked on an improvement and expansion plan as the rebranded Shoreline.

“It’s a big honor, with all the new properties coming on line,” said Kate Wilson, property manager at The Terraces at Northridge, operated by Comet Management — the property management arm of Stark Enterprises, which developed and built the community. “And (for the community) being 20 years old, it’s a tribute, it’s nice.”

And hard-earned. Along with the title, 2018 Property of the Year, the two winners share something else in common: A creative, attentive management culture. Contest judging is detailed and stringent. No one walks away as the No. 1 property without hard work and putting residents first at every turn.

Continues on page 16.

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December 201816 www.noaamembers.com

Back row (left to right): Dan Ross, Director of Operations; Doug Burnett, Maintenance Supervisor; Lee Konkoli, Maintenance TechnicianFront row (left to right): Lauren Tabor, Senior Property Manager; Katie Poelking, Property Manager; Donna Epstein, Leasing & Resident Event Specialist;

Hannah Rohrer, Leasing Consultant

Off the Shoreway, along the Marginal Road at East 55th Street with nothing to the north but endless, expansive views of Lake Erie, stands an apartment community carved from a piece of the city’s industrial history.

Now christened The Shoreline, the building was originally named the Nicholson Cleveland Terminal, built in 1929 by the Nicholson Transit Co. as a four-story distribution point for newsprint and automobiles shipped in from Detroit. In its heyday, it stood as a hub of activity. But, decades later, the building stood vacant until the structure and five acres were bought in 1993 for redevelopment as luxury apartments.

The community consisted of 138 units when The Landmark Cos., based in downtown Cleveland’s Warehouse District with apartment buildings in Cleveland and Indianapolis, bought the property last year and immediately began an expansion project.

Over the last year, the company added 29 units, so the property now totals 167 apartments. The expansion involved converting a level of the garage and first-floor retail space into apartments, according to Property Manager Katie Poelking.

The Shoreline consists of five floors of one- to three-bedroom units, ranging from 650 to 1,800 square feet: specifically, 38 one-bedroom suites, a pair of three-bedroom apartments and the balance two-bedroom units. Monthly rents range from $1,150 for one-bedroom apartments to as much as $2,740 for the exclusive three-bedroom units.

The community is drawing boaters and empty-nesters, with at least half of its residents who work in University Circle, the city’s cultural district just minutes away. The Shoreline is situated between a few private marinas to the west and the public East 55th Street Marina next door.

The Shoreline

Continued from page 15.

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Suites Magazine 17Northern Ohio Apartment Association

Residents are drawn, says management, by that massive body of water staring the property in the face.

“No other view like this,” Ross said. “Just where we’re located — it’s quiet, it’s serene, with a view of boats and marinas.”

“There’s no building like this,” Poelking said.

But to create a “community,” management goes beyond the bricks and mortar.

Residents and their pets can enjoy a “Bark Park” — an area designated specifically for dogs. (There are no size restrictions, although some breeds are restricted.) An outdoor heated pool overlooking the lake is open

from Memorial Day to Labor Day. Along with a 24-hour accessible fitness center, residents can bike, run and walk along the Marginal Road.

During the summer, management arranges for food trucks to line up in the surface parking lot outside the building for “Food Truck Tuesday.” And in the fall, residents are invited to enjoy a catered cocktail party labeled “Sips by the Shore.”

“I’ve always said that each property takes on the personality of the manager — and its location. She deserves all the credit for this,” Ross said, with a nod toward Poelking. “She’s put her heart and soul into it.”

Continues on page 18.

Page 18: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

December 201818 www.noaamembers.com

(left to right) Anthony Linden - Maintenance Technician, Kim Stark - Leasing Consultant, Kate Wilson - Property Manager, Pamela Rearick- Leasing Consultant, Neal Patterson- Maintenance Supervisor,

The Terraces at Northridge

It’s challenging enough to capture one Property of the Year Award. But two? The odds are long.

But that’s exactly what Stark Enterprises and its Comet Management division accomplished at The Terraces at Northridge, conveniently located minutes from Interstates 480, 71, 77 and 90 in suburban Brooklyn. The community also won the Property of the Year Award in 2013.

A repeat performance is unheard of, but Lori Reynolds, Comet’s director of residential operations, and Kate Wilson, The Terraces’ property manager for 10 years, took the honor in stride.

“The property is very comfortable and easy to tour, and I think when people get into our model suites, they can see themselves living in it,” Wilson said, explaining why it made such a lasting impression once again.

"We focus on delivering an extraordinary experience for the tenant and their guests," said Reynolds. "Everything we put into our properties is driven by our philosophy: It's all about the experience."

The Terraces at Northridge, is anything but small, consisting of 256 apartments in 16 two-story buildings.

Units measure 750 square feet for one bedroom and 950 square feet for two-bedrooms. Rents change daily; they fluctuate based on availability.

“We use every inch of our 950 square feet; we don’t leave any gaps, so you kind of get to live in all of that space,” Wilson said. “That’s a big difference between us and others.”

Continued from page 17.

Page 19: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

Suites Magazine 19Northern Ohio Apartment Association

The Leader In Protective Services

Residents enjoy an outdoor heated swimming pool, a clubhouse with a party room and fireplace and a 24-hour fitness room with locker rooms.

Suites are spacious and homey, featuring fully-equipped kitchens, private entrances, private storage and walk-in closets, but the community’s exterior is as much a selling point as the living space.

“Our landscaping is always beautiful, and we also have a lot of green space, which makes it more homelike,” Wilson said.

Residents use the green space for studying, sitting, relaxing outside, playing cornhole or catch, to walk their dog (pets up to 80 pounds

are allowed) or “whatever activities they would in their own backyard,” Wilson said.

But then management takes customer service one step further: What began as a seasonal community herb garden has expanded to include peppers, zucchini and spices that residents can help themselves to when preparing that day’s meal. (Wilson started the home-grown community garden because she disliked having to go to the store for basil when cooking.)

Next up: They’re looking to introduce a community coffee bar in the clubhouse in early 2019.

All about “the experience” indeed.

The Leader In Protective Services

Thomas Oley Mobile Branch Manager

Telephone 440.887.6800 Cell 216.386.1585

[email protected]

9885 Rockside Road, Suite 155Valley View, Ohio 44125

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December 201820 www.noaamembers.com

Diamond Sponsor

After Party and Silver Sponsor Gold Sponsor

Gold Sponsor Badges and Lanyards Sponsor

Bar SponsorNational Design Mart

ServiceMaster By Disaster Recon

BronzeBehr Kilz

Transunion Rental ScreeningThe Sherwin Williams Company

Silver SponsorBlue Door Supply

Carrara RestorationDollarbank

FeazelMFS Supply

Specialty Fitness Equipment

Cocktail Hour SponsorRentPath

Table SponsorsApartments.com

BMS CatLowe's ProServicesRefresh Refinishing

ServiceMaster By Lewis Construction

Photography SponsorRentPath

2018 Key Awards Sponsors

Page 21: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

Suites Magazine 21Northern Ohio Apartment Association

NOAA Calendar

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Networking CLE

Networking CLE

Networking CLE Networking TOL

Networking TOL

Networking TOL Brainstorming

CAMT Day 6 Networking TOL

CAM Day 2 NALP 2

CAM Day 3

CAM Day 4 CAS Day 2

CAM Day 5 CAS Day 3

CAM Day 1 CAS Day 1

CAMT Day 8 Networking CLE

CAMT Day 1

Fair Housing

CAMT Day 5

NALP 1

CAMT Day 2 IROP Day 1

IROP Day 2

CAMT Day 3

CAMT Day 7

NALP 3

CAMT Day 4

JANUARY

FEBRUARY

MARCH

APRIL

MAY

NOAA NETWORKING CLE2nd Friday of every month FREE. 9AM - 10:30AM at Hummingbird, 6871 Ames Road Parma, OH 44129.

NOAA NETWORKING TOL2nd Wednesday of every month FREE. 9AM - 10:30AM at Living Appliance Center- 5656 Monroe St. Sylvania, OH 43560.

CERTIFIED APARTMENT MANAGER (CAM) 5/1, 5/8, 5/15, 5/22, 5/29$825 - Members. 8:30AM - 5:00PM. At various member apartment communities.

CERTIFIED APARTMENT SUPPLIER (CAS) 5/1, 5/22, 5/29 $495 - Members. 8:30AM - 5:00PM. At various member apartment communities.

NATIONAL APARTMENT LEASING PROFESSIONAL (NALP) 5/7 - 9 $450 - Members. 8:30AM - 5:00PM. At various member apartment communities.

CERTIFIED APARTMENTMAINTENANCE TECHNICIAN (CAMT) 3/19-22 (Week 1) & 4/9-12 (Week 2) $800 - members9:00am - 5:00PM. Carrara Restor., 3774 Congress Pkwy, Richfield.

INDEPENDENT RENTAL OWNER PROFESSIONAL (IROP) 3/20, 3/27 $295 - members9:00am - 5:00PM. Location to be determined

BRAINSTORMING 3/13 $79 - members9am - 2:00PM. At Hummingbird, 6871 Ames Road Parma, OH 44129.

CAPS - Certified Apartment Portfolio Supervisor - Fall, 2019 $1,095

Fair Housing - 3/26 $49 - members. One session for Maintenance and one session for Leasing, Management and Owners.

Leasing Kickoff - Spring (date to be determined) $49 - members. 9am - noon

Events and Networking

MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY

Page 22: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

December 201822 www.noaamembers.com

OHIO APARTMENT ASSOCIATION

Outlined below are the most recent bills being monitored for the Ohio Apartment Association.

Legislative Update

HB 49: OPERATING BUDGET (Smith, R) - Creates FY 2018-2019 main operating budget.Current Status: 6/30/2017 - SIGNED BY GOVERNOR, 47 items vetoed. Bill eff. 7/1/177/6/2017 - House overrides 11 veto items, remaining veto items left pending8/22/2017 – Senate overrides 6 veto items, remaining veto items left pending

HB 271: ACCESSIBILITY LAW VIOLATION NOTICE (McColley, Rezabek) - To authorize an alleged aggrieved party to provide a notice of an alleged accessibility law violation in advance of filing a civil action and to establish the circumstances under which an alleged aggrieved party is entitled to attorney's fees in a civil action based on the violation.Current Status: 9/25/2018 - Senate Judiciary, (Second Hearing)Position: Support. Action: Voter Voice

HB 343: PROPERTY VALUE CONTEST-RESOLUTIONS(Merrin, D) - To require local governments that contest property values to formally pass an authorizing resolution for each contest and to notify property owners. Current Status: 6/26/2018 - Senate Ways and Means, (Second Hearing) Position: Support. Action: Additional support and Voter Voice

SB 43: TOWNSHIP BUILDING CODES(Bacon, K) - To enable limited home rule townships to adopt building codes regardless of any similar codes adopted by the county in which the township resides. Current Status: 6/27/2017 - REPORTED OUT, Senate Local Government, Public Safety and Veterans Affairs, (Fourth Hearing)

SB 123: PROPERTY TAX COMPLAINT PROCESS(Coley, W) - To limit the right to initiate most types of property tax complaints to the property owner and the county recorder of the county in which the property is located. Current Status: 6/14/2017 - Senate Ways and Means, (Second Hearing)Position: SupportAction: Send sponsor letter of support, offer Proponent Testimony. Use Voter Voice.

House Senate

Page 23: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

Suites Magazine 23Northern Ohio Apartment Association

Vladimir Bicanin | Owners ManagementShawn Brown | Goldberg Companies

Sean Campbell | Fedor ManorRussell Cubbison | Goldberg Companies

Ted Fronk | Goldberg CompaniesTina Hawkins | Midwest ManagementToby Ingram | Goldberg Companies

Cain Stahnke | Redwood LivingLarry Turoczy | Alpha Apartment Management

CERTIFIED APARTMENT MANAGER (CAM)

CERTIFIED APARTMENT MAINTENANCE TECHNICIAN (CAMT)

CERTIFIED APARTMENT SUPPLIER (CAS)

Eric Vlahos | Advantage Equipment

Nick Chiro | Westview ResidentialBrandi Cuthrell | JVM Realty Corporation

Kimberly Laufman | JVM Realty CorporationKeith Logan | Burton Carol Management

Suzanne Scherer | JVM Realty Corporation

Congratulations to the following individuals who received their National Designation.

Designations

NOAA's National Designation and Education is sponsored by Carrara Restoration.

Fall 2018 CAM Students at 12000 Edgewater. Fall 2018 CAMT Students | Carrara Restoration

Page 24: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

December 201824 www.noaamembers.com

40 40 49 120 175 37 39 48109 93 142 124855 737

Cleveland

779

736 793 792 166 130 157 176 151 161 47 31 4249 4696 102 124 42

Lakewood

Toledo

Bedford Euclid PainesvilleParma

LASTYEAR

THISYEAR

174 148

OCTAUG SEP2017

OCTAUG SEP2018

OCTAUG SEP2017

OCTAUG SEP2017

OCTAUG SEP2017

OCTAUG SEP2017

OCTAUG SEP2017

OCTAUG SEP2018

OCTAUG SEP2018

OCTAUG SEP2018

OCTAUG SEP2018

OCTAUG SEP2018

97

JANFEBMARAPRMAYJUNJULAUGSEPOCTNOVDEC

584536511376566559598691583675580409

6,668

563525550439561636567671544678627551

6,912

2017 2016

0200400600800

100012001400160018002000

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2011 2012 2013 2014 2015 2016 2017 2018

Eviction IndexThe Suites Magazine Eviction Index is presented to owners and managers of multifamily properties to assist them in assessing the regional market. The numbers represent the number of eviction filings in the corresponding courts.

The Eviction Index is sponsored by Powers Friedman Linn, PLL, a law firm specializing in real estate management issues.

May66690114449740

1151

Jun1576911723911654

1229

Jul1718451534410548

1366

Aug1748551484010937

1363

Sep120737142409339

1171

Oct175779124499748

1272Monthly current year eviction data for Toledo is unavailable.

CourtBedford

ClevelandEuclid

LakewoodParma

PainesvilleTotal

2018

Historic Eviction Index

Area Eviction Totals By Year

North East

Ohio

Three Month Previous Year Comparison by Area

2011201220132014201520162017

NE Ohio

17,74917,71617,64116,98215,99715,37914,070

Toledo

6,3526,4576,8526,9796,7086,9126,668

Page 25: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

Suites Magazine 25Northern Ohio Apartment Association

NOAA Vacancy Rates

2017 2018AREA

NortheastSoutheast

South/SoutheastNorthwestSouthwest

Entire Region

OCT8.3%5.5%4.5%4.6%4.8%6.0%

NOV8.4%5.6%5.0%4.4%5.5%6.3%

DEC7.7%5.7%5.3%4.9%5.5%6.1%

JAN6.2%4.8%5.4%4.7%8.8%6.6%

FEB5.8%5.0%6.7%3.4%6.3%5.7%

MAR5.6%4.1%3.3%4.5%4.5%4.7%

APR4.1%3.1%2.7%3.6%3.9%3.7%

MAY0.4%3.6%2.5%3.4%3.9%2.5%

JUNE3.3%2.4%1.8%5.6%4.1%3.6%

JULY 3.2%1.6%1.4%0.4%3.0%2.4%

AUG2.9%3.0%1.8%4.9%3.3%3.4%

SEP4.8%4.9%2.1%5.1%3.6%4.2%

Northwest

SouthwestSouth / Southeast

Southeast

Northeast

Three Month Previous Year Comparison By Area

All Reported Vacancy

4.807.20

-2.404.905.00

-0.102.104.80

-2.705.104.200.903.604.50

-0.904.205.40

-1.20

2.906.19

-3.293.003.40

-0.401.803.60

-1.804.904.000.903.304.30

-1.003.404.70

-1.30

3.205.10

-1.901.603.90

-2.301.403.30

-1.900.403.40

-3.003.003.50

-0.502.404.00

-1.60

July Aug SeptCurrent Year

Previous YearDifference

Current YearPrevious Year

DifferenceCurrent Year

Previous YearDifference

Current YearPrevious Year

DifferenceCurrent Year

Previous YearDifference

Current YearPrevious Year

Difference

Northeast

Southeast

SouthSoutheast

Northwest

Southwest

Entire Region

01234567

JAN

MAR May Ju

lSe

ptNo

vJA

NM

AR May Ju

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2011 2012 2013 2014 2015 2016 2017 2018

Perc

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Total Vacancy Rates - Entire Region

Page 26: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

December 201826 www.noaamembers.com

Advertising Index

Suites is your most targeted, cost-effective opportunity to reach all owners and operators of residential multifamily properties in Northern Ohio. Start making plans now to place your message in front of our fast-growing and affluent market.

Visit: http://www.noaamembers.com/suites-magazine to download the rate sheet and view back issues of Suites.

For more information on content or advertising in Suites Magazine please contact:

NOAANorthern Ohio Apartment Association

Ryan FlanaganMedia and Marketing Manager

[email protected]

A.L.L. Laundry Service

Carrara Restoration

First Federal of Lakewood

IGS Energy

JETZ Service

NAA - Click & Lease

Patrol Services International

Perfect Power Wash

Powers Friedman Linn, PLL

Securitas

Sleggs, Danzinger & Gill, Co.

11

Inside Front

5

Back

15

7

15

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19

9

A NOAA members-only service providing free legal advice for difficult situations. Expert attorneys, specializing in residential and commercial real estate management law, are available to our members.

How it works: Call NOAA with your information: (216) 241-1635. We will have the appropriate attorney contact you within 24 hours. While this is a free service, you will be charged if you require representation.

Any advice provided during this service does not create any attorney-client relationship.

Northern OhioApartment Association

Michael LinnPowers Friedman Linn, PLLwww.pfl-law.com

Paul Rode Keith Weiner & Associates Co. L.P.A.www.weinerlaw.com

• Real Estate Management Law• Fair Housing Law and Litigation• Collections and Creditors’ Rights

• Collections and Creditors’ Rights• Evictions• Foreclosure

FREELEGAL

(216) 241-1635

Page 27: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing

Suites Magazine 27Northern Ohio Apartment Association

NOAA GROUP PURCHASING

COMPLETE YOUR SAVINGS PUZZLE

GUARANTEED PRICESYou contract prices are guaranteed for at least

one year, or in some cases two years with caps.

A LARGE SCOPE OF COST SAVINGS OPPORTUNITIES

The contract offers represent a wide range of large volume, commonly purchased items used

every day in all facilities.

THE BEST PRICERegardless of the size of your facility, you can get the NOAA best pricing on many contracts.

QUALITYAll participating vendors are leaders in their

fields and offer first quality branded products.

THE BEST SERVICEVendors must qualify for our group

purchasing program. You receive high levels of service as the norm.

GREATER EFFICIENCYBy participating in NOAA group purchasing,

you no longer have to price or vendor shop for common everyday items.

• Apparel-Promo-Print | ZOOM! Powered by American Solutions for Businesss | Joe Artiste (440) 343-3362

• Energy Supply | IGS Energy | Corben Sherlock (614) 659-5165

• Paint & Carpet | Sherwin Williams | CJ Handwerk & Paul Faudrere (216) 271-6111

• Waste Reduction & Recycling | Cass, Waste & Recycling Solutions | Sue Donovan (216) 212-8135

• Workers’ Compensation | V&A Risk Services LLC | Danielle Romstadt (440) 785-8849

Page 28: Suites December 2018 - noaamembers.comA. B. Refinishing Adrian Brad 14 Little Creek Pkwy Brooklyn Heights, OH 44131 Phone: (216) 702-6380 abrefinishing08@gmail.com Bathtub Reglazing