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    Newsletter Volume 11 Number 3 Summer 2004

    Unsung HeroinesSPECIAL EDITION

    BELINDA BRAUNSTEIN

    Upbeat, diplomatic, sensitive and charming

    UCSB EXTENDED LEARNING SERVICES

    Belinda Braunstein has been an instructor withUCSB Extensions English Language Programfor the past seven years. In the past two years,she has served as the facultys lead teacher.She is also a UCSB graduate with a majorin Slavic Languages and Literatures, withan M.A. in Teaching English to Speakers ofOther Languages from the Monterey Instituteof International Studies. After receiving hergraduate degree, Belinda taught English as aforeign language in Mexico for three years. Anative of West LA, she cannot imagine livinganywhere other than Santa Barbara, although

    Belinda chose her profession based on a loveof traveling around the world and learninglanguages and cultures of the countries shevisits. At the moment, Belinda is conversant in

    both Spanish and Russian.

    An outstanding classroom instructor, Belindaconsistently receives outstanding evaluationsfrom her students. She is an imaginative,creative, and sensitive instructor who isalways willing to go the extra mile to ensurethat the international students feel secure andcomfortable and satised in and out of class,and that they are pushing themselves to realizetheir goals.

    As lead teacher, Belinda has taken

    on a bewildering host of additionalresponsibilities. These include supervisingthe English Language Program curriculum,coordinating a conversation partner programfor the international students, organizingextracurricular activities, and setting up andadministering UCSB Extensions internationalstudent information Web site. Over the pasttwo years, during a period of two major moves,Belinda has also supervised the reorganizationof the ELP classroom space, the ELP facultysfacilities, and the ELP computer laboratory.She teaches computer-assisted languagelearning to both international and Extensionstudents.

    In her spare time, Belinda enjoys cooking andpracticing the martial arts form of Aikido,which she began studying in 1996 in Mexicoand now takes through the UCSB RecreationCenter. She refers to herself as a bit of acomputer geek since she enjoys everythingrelated to computers and electronics.

    Belinda Braunsteins work has been invaluableto UCSB Extension, not least because sheis able to combine her extraordinary energyand commitment with a personality that isinvariably upbeat, diplomatic, sensitive andcharming. She is a true pleasure to work with,and very much an unsung heroine.

    A principal goal of the Professional Womens Association

    is to develop awareness throughout the campus community

    of the contributions of women to the mission of UCSB.

    With this goal in mind, for the sixth year, the PWA asked

    for nominations of women who might not make headlines

    but consistently make our campus a better place. We

    received nominations from a broad cross-section of campus,

    highlighting women working in many different capacities.

    Some toil quietly behind the scenes, and others are widely

    known. All share a rm commitment to the mission of the

    University of California. Many volunteer outside their

    departments; all pour their energies into their jobs and are

    enthusiastic advocates for their constituents.

    It gives us great pleasure to celebrate these unsung

    heroines on our campus. Each woman was recognized at our

    seventh annual conference on April 28, Breaking Barriers:

    The Many Faces of Women. We would like to extend their

    recognition to the entire campus by proling each of them

    in this special edition of the PWA newsletter. We hope you

    enjoy reading these brief proles of your colleagues and

    appreciate the contributions they make to the campus and

    community.

    PROFESSIONAL WOMENS ASSOCIATION

    When asked about her passion, Belinda is mostenthusiastic about teaching. She describesthe moment when a light bulb goes on overa students head as the magical moment ofsudden understanding that makes her workmost worthwhile. This in turn makes her feelas though she makes a difference.

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    SANDY CAMPDEVELOPMENT

    Sandy has served the University for over 25years and has never received an award. Shedenitely deserves one for the outstanding

    job she has done over the years in a variety ofofces.

    She began her work on campus in thepsychology department as a part-timeemployee when her two sons, Matthewand Justin, were small. She then workedat Mathematics and Art Studio before theDevelopment Ofce. Sandy has worn manyhats in the Development Ofce in the 12 yearsshe has been here and she has worked in everyarea, including commencement events. She isnow an assistant to Associate Vice Chancellor,Gary Greinke. In addition to her many otherduties as Development Assistant, she schedulesand un-schedules appointments all day longand always meets the deadlines!

    Sandy is always happy to assist other people

    in the ofce and outside the ofce as well. Herdedication to the University goes far beyondthe call of duty. She enjoys working with awide variety of people and the fast pace. Heradvice to other employees is to learn as muchas you can while you are at the University.

    When Sandy is not working in the ofce, youmight nd her at night class getting a certicatein Accounting at UCSB Extension, riding onthe back of her anc Terrys Harley, or readingmystery novels. She also loves to vacation inCabo San Lucas each year. Rearing her twosons has been her greatest joy and she spendstime with them whenever they are in town.

    Sandy is one of the founding organizers ofthe Santa Barbara Toys for Tots MotorcycleRun which delivers truck loads of toys andthousands of dollars to the Christmas UnityShop each year.

    A person of many hats

    TRACE CUNNINGHAMEDUCATION ABROAD PROGAM

    Trace Cunningham, a proud 1996 alumna, washired as a Regional Academic Advisor in theUCSB Campus Ofce of the Education AbroadProgram (EAP) in September 2000. She studiedin Thailand while she was in high school, thenearned her BA at UCSB and her MA at San Jose

    State University. At EAP, Trace oversees theapplication, selection, and preparation processesfor students aspiring to study in Barbados, Brazil,Denmark, Egypt, Ghana, India, Ireland, SouthAfrica, Sweden, Thailand and most of the UnitedKingdom programs. She has the highest studentcaseload of any advisor in the ofce, but she nevercomplains. Shes organized, careful, and always

    plans ahead. Trace is a people person and isjustiably proud of the rapport she has establishedwith a team of UCSB faculty members whohelp her year after year with student selectioninterviews.

    Traces generosity isnt limited to the ofce. It isTrace who will stop her busy workday to help a

    former student with the job application process.One student in particular stated that not only didTrace help with the rsum, cover letter, andinterview strategies, but she helped provide thecondence I needed to believe that I was the rightcandidate for the job. Now I can proudly say that,like Trace Cunningham, I too am a staff memberof EAP. If it werent for Traces contagious loveof helping students like me, I would not have hadas strong of a desire to also help students goingabroad.

    Another opportunity where Trace shares thatyou can do it attitude is teaching for the Educa-tional Opportunity Programs STEP, a summer

    bridge program for freshmen. Her experience,optimism, and achievement coaching really worktheir magic in helping encourage the next genera-tion a number of her former students have goneon to study abroad. This shows her success inwelcoming, mentoring and preparing students toexpand their academic experience.

    Trace is an active member and now co-chair of the Ofce of Academic Programs DiversityCommittee. According to Carol Parsons, execu-tive assistant to the Associate Vice Chancellor ofAcademic Programs, In her capacity as co-chair,Trace has encouraged committee members towork together to plan programs on a variety oftopics centered around educating our employees

    about diversity. Traces personal style is partof her success in this role; she is approachableand fair, open to different views, and an enthu-siastic team member. This committee is itself anunsung aspect of our program. Serving six units(Education Abroad, Extended Learning Services,Instructional Computing, Instructional Resources,Ofce of Instructional Consultation, and SummerSessions), the Diversity Committees events arethe one place where all of these very differentunits come together. I commend Trace for accept-ing the responsibility and applaud her effortsto bring exciting, challenging, and educational

    programs and discussions to the employees in ourdivision.

    Traces co-chair, Tony Mastres of InstructionalResources, adds, The thing that stands out mostabout Trace is her wonderful attitude. Shealways approaches things with a positive can-dodemeanor thats uplifting and inspirational toothers. The Diversity Committee is a volunteergroup, and although its a labor of love, its notalways easy to get properly motivated when

    projects come around. Trace, however, neverhas this problem and her wonderful personalitygives us all the inspiration we need and infuses themore mundane aspects of planning and coordinat-ing with a sense of purpose and meaning (not tomention fun) that makes it all much easier to takeon.

    Trace lights up the room with her smile, and

    her genuine warmth conveys sincerity and a truedesire to listen and assist. Her nominator writes,In a challenging year that has had numeroustransitions, Trace has been a resilient ray ofsunshine for all of us at the EAP Campus Ofce.

    One of Traces biggest pleasures at work isadvising students. She says, I am in the right

    job, helping them succeed and go through theseamazing experiences. The rewards are huge. I seethem go through changes, mature and developa stronger sense of self. That gives me joy. Ahighlight for Trace is working for her alma materand doing community building and diversityawareness work on campus. She enjoys thevariety of her job, which allows her to work with

    students, faculty and staff.

    Trace is passionate about getting the most out oflife and giving back to others. She is passionateabout the simple things in life, such as her partner-ship with her husband, socializing with friends,taking care of herself through tness and traveland having a new home in Buellton. Typically, shenever complains about the 30-minute commuteeach way to and from UCSB, but describes it asan opportunity to gather her thoughts for the day.The simplicity and beauty of her life and careerwork together. I enjoy my job. I feel like I amgiving. It is like medicine. My life is complete

    it is what I am supposed to do.

    A can do attitude full of generosity

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    CHERYL DENTassistant to the chancellor; Ann Sonstelie andSusan Cochran, both of whom formerly heldCheryl's position; and Martie Levy, directorof capital development. Her satisfactioncomes from knowing she has done her bestin supporting the chancellor while creating awelcome and safe environment for people whocome to the ofce.

    Cheryl is a devoted mother and grandmother(three young grandchildren), and familyconsumes much of her time outside the ofce.She frequently uses her commute to and fromSanta Ynez to keep in communication with herfamily via cell phone. Her nominator explainedthat when both her daughter and daughtershusband were serving in Iraq, Cheryl tookover caring for their young daughter. Cherylconfessed this even entailed night feedings asher granddaughter was only six months old atthe time. Her home is her retreat, and she andher husband recently nished remodeling theirkitchen, where she loves to spend time tryingnew recipes. She is quite content to spend anevening at home with her husband, watching avideo and eating popcorn.

    PWA heartily agrees with her nominatorsstatement: In every way possible Cheryl is anUnsung Heroine. I am sure when you interviewher you will nd even more reasons why shedeserves this recognition.

    OFFICEOFTHE CHANCELLOR

    Cheryl Dents calming inuence permeatesthe Ofce of the Chancellor and soothes thefrequent emotional situations that develop there.She has the daunting task of keeping abreast ofthe issues and people important to ChancellorHenry Yang. Her nominator states, Cheryl has

    the impossible job of making sure everythinggoes smoothly for the chancellor and in thechancellors ofce. It is evident that she does

    just that with extraordinary grace and skill. Shehas worked in the Chancellors ofce sinceshe relocated to Santa Barbara from the SanFernando Valley in 1996, and has been in hercurrent position as management services ofcerfor the last two years.

    Cheryl was born and raised in Iowa. Herparents were supportive of her and her dreams,encouraging her to move beyond the familiarand take on challenges. She moved to LosAngeles as a single parent with three young

    children and worked as an executive assistantfor several companies. In addition to that career,she has pursued several home-based enterprises:selling home interiors, gift items, and cosmetics.She later became a certied image consultantand worked with many women in her church.She has always enjoyed helping women feelgood about themselves and nds satisfactionin building strong one-on-one relationships.Honing her people skills in these prior positionshas enabled her to be so successful in her current

    position.

    Takes quiet pride in her accomplishments

    Cheryl takes quiet pride in her accomplishmentsin the chancellors ofce. She reviews hise-mail and regular mail, researches information,and is generally one or two steps ahead of thechancellors next appointment. She especiallyenjoys the broad perspective of campus issuesthat she gains in her work. Since she took overthe position of management services ofcer, shehas enjoyed teaching and coaching a relativelynew staff. She acknowledges a debt of gratitudeto her mentors, John Tucker, previous executive

    UCSB BOOKSTORE

    Its evident when you meet Cynthia Ellestad that sheknows how to take care of people. From her previouscareer as a nurse to her current job as textbook coordinatorat the UCSB Bookstore, Cynthia goes above and beyondto help others.

    On a weekly if not daily basis, she works withacademic department staff making sure that the correcttextbooks for hundreds of classes are here when theyreneeded each quarter. She has a terric staff of three full-time workers and an additional 6-10 student employeesto assist in making sure that happens. Cynthia nds joyin working with and around students, knowing that whatshe does is important to their success in school. She takes

    pleasure in being a part of her students lives, watchingthem grow as students and people. Due to the intellectuallystimulating environment in the bookstore, theres alwaysan interesting conversation going on outside Cynthiasdoor about politics, personal concerns, or other topicalissues.

    Cynthia is an avid reader; so working in a bookstoreprovides extra benets. She has access not only to clas-sic literature, but also to what is brand-new in the marketon almost every subject. Cynthia is inspired by the booksthat are ordered for classes and makes sure she nds timein her busy schedule to read those that catch her eye. Shehas even audited English classes so that she can take partin the discussions of books that interest her.

    Cynthia starts most workdays by riding her bicycle to

    work, a 10-mile trip from her downtown home. She admits that at times shell drive her car, but usually just onthe days she attends adult education courses at the WakCenter. For the last year and a half shes been taking awoodshop class and loves every minute of it. Shes madeitems that tie into her other hobbies: a wall cabinet forher sewing supplies and a rack for rakes and shovels. Inthe four years since she has moved into her house, theyard has gone from barren to beautiful, and her interesin gardening just keeps growing.

    Her friends and co-workers know that basketball seasonbrings a special spark to Cynthias eyes. Shes an avid fanof the UCSB womens basketball team and has sharedthat love with her co-workers. Theyve set up a specia

    display, signed by the players, commemorating the teamrst-ever trip to the Sweet 16.

    With all of the personal and professional goals thaCynthia has achieved, she believes the highlight of hecareer is being a mom. Her daughter will earn her degreethis year from Cal Poly. They enjoy the time they canspend together, be it on bicycle treks to Ojai, or cheeringat a basketball game for their respective teams.

    Cynthia is a wonderful example of an unsung heroineHer tremendous knowledge and ability to help otherin a very efcient way makes the textbook-ordering process for academic department staff run smoothlyHer hard work has not gone unnoticed or unappreciatedCongratulations, Cynthia.

    CYNTHIA ELLESTAD

    Tremendous knowledge andability to help others

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    ESTHER GONZALEZHOUSINGAND RESIDENTIAL SERVICES

    Esther Gonzalezs grandmother taught herthe importance of life-long learning. As ofcemanager at Ortega Dining Commons, Esthertakes that belief and passes it on to others. She isa role model who stresses the importance of self-improvement both professionally and personally.

    Esthers career at UCSB began in the UCen,where she processed student payroll. One of therst goals she set for herself was making surethat students were paid on time, something thathadnt always happened in the past. Esther wasso successful that she was recognized by HumanResources for her organizational skills andeffort. From there, Esther moved on to ParkingServices in a similar capacity and continued tomaster all the additional responsibilities thatcame her way. After a move to Housing andResidential Services, Esther was recruited totake her present position. Her wonderful peopleskills helped to smooth out personnel issues and

    boost morale in the department.

    As ofce manager, Esther is responsible forpersonnel management for over 200 permanentand student staff, including payroll and benetsguidance. It is in this role that Esther reallyshines. Her ability to speak uent Spanishallows her to serve as translator when necessary,dealing with the chefs, cooks, bakers, andmanagers. This was especially importantwhen Francisco Torres was transitioning to

    UCSB ownership and many of the staff neededassistance. When some of the previous FTemployees were reticent about applying for

    positions because of their English skills, Estermade sure to encourage them and gave themthe support they needed to be successful. She isconstantly counseling others, pushing them toimprove and progress.

    One of the most satisfying aspects of Esthersjob is overseeing the Customer ServiceDepartment. She strives to make all her clientscomfortable, not an easy task when servingmeals to over 700,000 customers over the courseof a year. She uses this venue as an opportunityto serve as a mentor to her student staff, teachingthem the importance of listening and following

    through on commitments.

    Esther is a longtime Carpinteria resident; sheis a graduate of Carpinteria High School andhas been a member of the booster club forover 15 years. Whenever theres a need forhelp at a fundraising barbeque, Esther and herhusband are there. Shes become an expertcake-decorator in her spare time, and is always

    being called on to make something special fordifferent occasions. The community is importantto her, and shes thankful for the opportunity togive something back.

    Esthers love of learning has been part ofeverything she has done, from serving as aliaison to migrant parents while working in theschool district to her present position at UCSB,and the successes of her son and daughter are

    points of pride for Esther. With the recent birthof her granddaughter, Esther is looking forwardto her future retirement with plans to travel,explore new places, as well as nd some timefor rest and relaxationand, most likely, newways of sharing her love of learning.

    A role-model who stresses theimportance of self-improvement

    IRMA GUENTHART

    A keeper of knowledge whokeeps things running

    I asked Irma why she thought she wasnominated. Through misty eyes she offered thatthis was her rst award and that she thought thatit was due to her sense of humor, her laughter,her ability to be the keeper of knowledge and tokeep things running. When asked what kept herin one ofce for 18 years, she noted that therehad been other opportunities, but her love forher job kept her rooted. She enjoys the freedomthat comes with knowing her job and being ableto be your own boss because you know whatneeds to be done. Her colleagues are like hersecond family. Socializing in the ofce is whatenriches her work experience and creates thatsense of family.

    Witnessing her positive energy, I asked her

    what kept her going. She mentioned herfamily, spending time with her husband, caringfor her home, and her work with the CancerFoundation. What also came through was herattitude about life. Everyone has bad days,yet every day is a good day still. Eighteenyears ago she decided to make this job a career.She learned from others, asked for help whenneeded, picked up a few things along the way,and now is trying to help others. As the publicface of the Development Ofce, Irma is a trueUCSB gem.

    DEVELOPMENT

    If you walk into the Development Ofce, thesmiling face of Irma Guenthart will greet you.Irma has served as the receptionist for 18 years.Her nominator notes, She has never receivedan award, although she is certainly deserving ofone. Many times Irma will be the rst contactdonors, potential donors, and administratorshave with our ofce. Her beautiful smile andfriendly demeanor provide a warm welcometo the ofce. Irma is also the rst to volunteerto assist other members of the ofce. She hasa wonderful sense of humor and is a joy to bearound. Her willingness to help others extends

    beyond the ofce, from giving co-workers a ridehome to running errands for someone who is ill.All in all, Irma is a blessing and she deserves anUnsung Heroine award.

    Irma takes calls, greets donors, does computerwork, processes bills, orders and distributessupplies, facilitates repairs, and more. Allare ordinary tasks done by an extraordinarywoman. Irmas reception desk certainly feelslike the heart of the ofce. She handles frequentinterruptions with grace and professionalism.The energy in the front ofce is friendly andwarm. Irma is well-versed on the purpose of herdepartment and answers questions and routesinquiries with the knowledge, comfort, and skillthat comes from experience, condence, andlove for her work.

    One of Irmas tasks is to run mail over to theHollister ofce on a daily basis. They callit the IRMA MAIL. She says, I take someand I bring some back, kind of like a pony-express-type-deal. With a sense of humor andefciency, Irma delivers good cheer along withthe mail.

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    PATTI GILBERT,OFF-CAMPUS STUDIESUCSB VENTURA CENTER

    Patti is always pleasant, genuinely concerned,and most importantly, very efcient. Patti isa wealth of knowledge in regards to the BAand MS offered at the Ventura Center, UCSBExtension, and other Universities. A co-

    worker said, Facing stiff competition fromCSUN (Northridge) and CSUCI (ChannelIslands), Patti has gotten the message out tothe community that UCSB is an educationalchoice of the very highest caliber. So muchso that students have commented: She makes

    people realize that getting accepted to UCSBis not impossible and that she is there tomake dreams come true for everyday people.Several students commented that had it not

    been for her, they would have never appliedto UCSB. The advice given to them by Pattihelped them make the right choice of majorand accomplishing their degree in less timethan anticipated. Her giving heart and cheerful

    uplifting perspective always make students feelthey can reach their goal.

    Patti is an active member of the campusDiversity Committee. She serves as a liaison

    between the Disabled Students Program andthe Ventura Center. Incidentally, Patti beganher employment at the Ventura Center as avolunteer and has worked at the Center foralmost 13 years. According to her co-workers,she is reliable, supportive, puts in extra timeand effort, is always willing to go out of herway to help, and contributes endlessly to the

    mission of the center. She is the epitome of ateam player.

    Patti stays with each student from beginningto end. She builds a trusting relationship withthem and makes sure to follow-up with thosestudents who havent committed to school orare unsure of their ability to attend. She enjoyswatching every student have the boulders takenoff of their shoulders when they graduate. Shedoes not let them drop out without a ght!

    Patti said she feels she is in the right jobbecause she has been helping people in wayssimilar to this for most of her life. She lovesher job and what she does. She loves the

    people she works with and says she could notdo it alone it is a team effort. Pattie feelsone cannot accomplish anything without thecommunity and she appreciates the teamwork

    she sees in her life every day.

    Patti feels at one with everything in herlife, based on her experiences and her senseof connectedness. She lost her husband toAlzheimers and said that experience reallytested her patience and helped her get to this

    place in her life.

    Patti is also a portrait artist and attended theChicago Institute as a child. She volunteers atlocal public schools and is well-known in thecommunity as a friend and neighbor.

    She also works with UC Davis and the UCCo-Op on creating a rainforest that will help

    replenish the rainforest that has been destroyedShe works with them on the experimental farmusing benecial bug sites and alternatives toharsh chemicals. In her own gardening, she haslemons, avocadoes, and owers. She enjoysthis in the same way she enjoys her real job.When Patti retires, she wants to run a fruitstand, wholesale. She will continue to be a

    part of the Historical Preservation Society inVentura County as well.

    There to make dreams come true

    NIKI DEWARTUNIVERSITY ART MUSEUM

    In the three and a half years that Niki Dewarthas held the Curator of Education position forthe UCSB Art Museum, her grace, integrity,intellect, and commitment to others haveenriched the lives of students and the universitycommunity. Niki truly enjoys curatingexhibitions and training undergraduates to leadtours. She is responsible for the museumseducation programs, which serve school groups,university students, the academic community,and general audiences. Her superb networkingskills, steady dedication, and compassionatespirit make her an exemplary staff member. Her

    commitment to community events is astounding.She is a leader and team player, as well as aresponsible individual committed to giving

    back to the community here at UCSB and inthe surrounding tri-county area. Niki givesgenerously of herself and her expertise.

    Her creativity and her understanding of thechanging demographics in California havehelped her play a key role in initiating the

    bilingual docent program at the UCSB ArtMuseum for the Just Another Chicano Posterexhibition. Niki also played a signicantrole in putting together the Women BeyondBorders: The Art of Building Community

    art exhibition and the Redrawing the Map/Conversations Beyond Borders internationalsymposium in November 2002. She worked onsecuring funding with a UCIRA (UC Institutefor Research in the Arts) grant and funded anoutreach project with girls and teens from Girls,Inc. Her efforts are laying the foundation fora brighter future, both for students and for theUniversity of California.

    Niki Dewart also contributes her talents andgifts as a rites-of-passage leader, assisting 13-to-18-year-olds in the transition from childhood toadulthood. It is rare that one can nd someonewho is willing to spend time listening as a

    means for active engagement. Her presencealone is calming. She is extraordinary in herwide range of interests, all noteworthy andcommunity-based. Niki participates in a broadarray of minority-outreach activities, all of theminteresting, worthwhile, and service-oriented.

    Niki Dewart has worked with the UCSB ArtMuseum to open the doors of the museumwith educationally enriching tours and didacticmaterials she goes above and beyond toensure that there is an active engagement forrst-time museum attendees. It would be hard tond a more worthy role model in the universityenvirons.

    Grace, integrity, intellect and commitmen

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    JUDY GUILLERMO-NEWTONWOMENS CENTER

    Judy rst came to UCSB in 1976, and hasworked in several different departments,ranging from the Placement Center to HumanResources to the Ombuds Ofce and now theWomens Center. A theme runs through thesemany different experiences, which is Judys

    deep and abiding concern for others and apassion for making a positive impact on hercommunity.

    Judy was instrumental in establishing theAcademic and Staff Assistance Program, whichwas the rst of its kind in the UC system.Judy saw a need and helped design a programto meet that need this program helpsUCSB staff and faculty to resolve personal or

    professional problems through condentialcounseling. Judy was also the co-creatorof the UCSB National Girls and Women inSports annual event. This event, now in itssixth year, brings a prominent national femalesports gure to UCSB for a reception and

    keynote address. This program provides ourUCSB women athletes and all womenon campus with an opportunity to meet anational role model. Judy has also broughtan e-learning program on the prevention ofsexual harassment to the campus. Despite tight

    budgets, Judy found an innovative responseto an important campus need. These three

    programs represent some of the hallmarksof Judys involvement at UCSB, which areinnovation and creativity. As is typical of Judy,

    Cares deeply for the students,staff and faculty

    she spoke of these innovations with modestyand a focus on how they meet the needs ofothers.

    The campus has again turned to Judy whenit needed creativity and an ability to workeffectively with the entire range of campusconstituents faculty, staff, and students. TheExecutive Vice Chancellor recently appointedJudy to the temporary position of Campus

    Conict Mediation Ofcer. In this role, Judymeets condentially with any member of thecampus community who is involved in somesort of conict with which they want help.

    When asked what she likes about her work atUCSB and what she would consider a highlightof her career, her response reected her deep

    passion. She wants to be a positive inuenceon others. She is energized by working withand for others, especially students. She statedthat she loves being on a campus: I love theenergy. I love the fact that you are alwaysin touch with innovative ideas and thinking

    people. It feels hopeful when you work withstudents. She especially enjoys knowingthat she has made a positive difference insomeones life.

    In addition to her active life on campus, Judyis very busy off campus as well. She has a

    private practice as an MFCC, serves on theboard of Planned Parenthood as its secretary,and is active with Trinity Episcopal Church as

    a workshop presenter for parents of teenagers.She also has two daughters and a thrivingrelationship of 30 years with her husband,Kent.

    As her nominator wrote, She cares deeply forthe students, staff and faculty here at UCSB,and gives far more than a paycheck could evercompensate her for. She is a great team playerand is always willing to pitch in when andwhere she is needed. Judy is truly a UCSBUnsung Heroine!

    DAWN FINK

    Sense of fairness, openness andconsideration for everyone

    EAST ASIAN STUDIES

    Dawn started her long odyssey at UCSBin July 1980 at the Institute for TheoreticalPhysics, where she stayed for 10 years,starting as a receptionist and then becomingthe personnel assistant. She valued her timethere, learning a lot and having interestinginteractions with co-workers and visitors.

    She then headed to the College of Lettersand Science for the next 12 years, workingin Academic Personnel. The job changedtremendously over the years; at the beginningit was essentially checking to make sure the

    paperwork was all there now its masteringthe understanding of policies and providingguidance to the dean.

    One and a half years ago, she took over thebusiness ofcer position in East Asian Studies.As one of her nominators said, Dawn hasinfused the ofce and our department with hersense of fairness, openness, and considerationfor everybody she has contact with. Evenwith the challenges of learning about the

    budget, advising, computer support anddevelopment, Dawn also agreed to help theCollege with their academic personnel casesfor four months. This entailed working nights

    and weekends trying to keep up with theworkload of two demanding jobs.

    Having survived a tough few months, Dawnsays she enjoys the diversity of her job. Noone day is the same as the rest. She especiallyenjoys the wonderful faculty and staff who areso appreciative of everything she does.

    What is the highlight of her career? Surviving24 years! She hopes to retire in about four orve years, when she will be able to devoteeven more time to her passion of gardening.She nds it to be tranquil and cathartic,adding color to all aspects of her life.

    Her other passion is her family. Her husband,Larry, and two daughters Andie at UCSBand Jess at SBCC keep her very connectedand busy. Dawns family enjoys their ski tripstogether and planning family events.

    Another nominator says that Dawn deservesto be an unsung heroine because of the manyyears of unselsh commitment shes given tothe UCSB community, its staff, students, andfaculty. We totally agree! Congratulations toa real unsung heroine!

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    VISHNA HERRITYGEVIRTZ RESEARCH CENTER

    Makes a difference in the lives of diverse

    individual

    Dr. Vishna Herrity has worked at UCSB asthe executive director of the Gevirtz ResearchCenter, in the Gevirtz Graduate School ofEducation (GGSE), for seven years. Shegraduated with a Ph.D.from the EducationalLeadership and Organizations (ELO) program

    in the GGSE in 1997. The doctoral program,combined with her position at the GevirtzResearch Center, t perfectly because her

    background is in educational administration.

    The only position that Vishna has held atUCSB is as the rst executive director for theGevirtz Research Center. Her background ineducational administration as a school principaland school district coordinator charted her

    present career path. Vishna has also beenan assistant principal for two elementaryschools in the Los Angeles Unied SchoolDistrict (Sharp Avenue School and Dyer StreetSchool); principal of Flory Elementary Schoolin the Moorpark Unied School District; and

    district coordinator for the bilingual, TitleVII, migrant, preschool, and technology

    programs in Moorpark. She also establishedthe Pediatric Wellness Center in Moorpark,which provided free immunizations and healthscreenings to children and families in thecommunity. Vishna believes that her 20 yearsof experience working with predominantlyHispanic communities both in Los Angelesand Moorpark have provided her with valuableinsights in designing educational programs thatare benecial to linguistically and culturallydiverse students.

    Vishnas position as the executive directorof the Gevirtz Research Center (GRC)entails working with various communityrepresentatives to establish new partnershipsthat support education. The Santa BarbaraSchool Districts was the rst school partnershipto be formed when the GRC was established.Since then, numerous other school partnershipshave been formed in Santa Barbara, Kern, andVentura Counties. Vishna has the insight tolook at the needs of the community and workin collaboration with all stakeholders to designeducational programs that t those needs. Forinstance, one of the programs that has beendesigned, implemented, and researched for the

    past four years is the Gevirtz Family LiteracyProject, which was the result of a broad-based

    community effort that identied family literacyas a major need in the community.

    As the executive director of the GRC, Vishnaworks closely with community partners,university faculty, and donors to develop new

    programs and implement them in schools.The program is then researched by GGSEfaculty and graduate-student researchers thatare afliated with the Center to determine theimpact of educational programs on improvingthe academic achievement of students. Some ofthe programs that have been developed throughthe Center include the Gevirtz Homework

    children have spent a year living with theirrelatives in Croatia, learning the language andthe culture.

    Vishna also likes to be involved in othercommunity-service organizations. She hasserved on the Community Investment Cabinetfor The United Way of Ventura County (whereshe resides) for 10 years. She is the secretary/treasurer for the Santa Barbara County ChildCare Planning Council. Vishna is also afounding member of the Kiwanis Club ofGoleta and an advisor for Circle K, the student

    Kiwanis association at UCSB. Vishna stronglybelieves in volunteerism and communityservice and tries to promote that in the workthat she does in the community.

    Vishnas passion is working with children.Having spent 25 years in public schools as ateacher and administrator, she loves workingwith schools to develop new programs that

    benet children. She enjoys visiting schoolsand observing students engaged in meaningfullearning activities, or speaking with studentson the playground as they interact with oneanother. She states that the most exhilaratingfeeling is seeing a childs eyes light up whenthey nally understand a new concept.

    Project, the Academic Mentor Program, theSummer School Academy, the Family LiteracyProject, the Secondary Literacy Program, andthe Youth Enrichment Adventure.

    Vishna also develops and writes grantproposals to obtain funding for current and new

    initiatives within the Center. She frequentlyworks in collaboration with other departmentson the UCSB campus to develop proposalsfor outreach initiatives. For instance, throughthe Verizon OPTIONS Initiative, Vishnasuccessfully collaborated with ve universityand community partners to secure funding fromthe Verizon Foundation for a comprehensivefamily literacy program in the Isla Vistacommunity.

    After conducting longitudinal research (threeto four years), Vishna and the researchers

    presented the ndings of the studies atnational conferences such as the American

    Educational Research Association (AERA)and National Family Literacy Conference toinform practitioners and policy makers aboutthe outcomes of the GRC programs.

    Vishna enjoys creating innovative newprograms starting with just an idea andpulling together all the resources that areneeded to enable that idea to grow andourish into a major program that is benecialto students and the community. She lovesworking with the diverse individuals that makeour programs succeed, such as community

    partners, faculty and student researchers inthe GGSE, representatives from community-

    based organizations, and numerous benefactors

    that help the Center to attain its goals throughfunding that they provide. For instance, theYouth Enrichment Adventure brought togetherrepresentatives from more than 30 communityagencies and institutions to design, implement,and research a summer environmentaleducation program for middle-school students.

    Vishna feels that the highlight of her career isbeing able to talk to students and parents andsee that the programs she has instituted havemade a difference in their lives. She enjoysreceiving letters or phone calls from former

    participants in the GRC programs that indicatehow the students life has changed and how

    they attribute that success as being a result ofparticipation in a Gevirtz-sponsored program.One mother, who had moved to Arizona, wroteto Vishna several years later and describedhow her daughter, who had participated inthe Gevirtz Homework Project, had helpedher daughter to achieve at the highest levelsacademically. Those personal testimonials fromfamilies inspire Vishna to continue to developnew programs through the work of the GRC.

    Vishna loves to travel and visit her family inCroatia. She immigrated to the United Statesas a child and continues to maintain closerelationships with her family. Both of her

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    HSIU-ZU HO

    Articulate and able leadership

    GEVIRTZ GRADUATE SCHOOLOFEDUCATION

    Hsiu-Zu has been a member of the UCSBcommunity since 1981 and is currently

    professor of education and psychology in theGevirtz Graduate School of Education. Shewas born in Taiwan, and is one of 11 siblings.

    She has lived in many places, includingMassachusetts, southern Virginia, Indiana,Colorado, and Honolulu. She credits theselife experiences with providing her with amulticultural perspective in both her personaland professional life.

    This perspective is evident in her researchinterests, which are cross-cultural educationand psychology, including motivation andacademic achievement. She explores individualdifferences in academic achievement with afocus on cultural and gender variations in arange of educational settings, both locally andinternationally. Dr. Ho is actively involvedin the International Studies Special InterestGroup of the American Educational ResearchAssociation. She was distinguished as aHelen Putnam Visiting Scholar in BehavioralGenetics at Harvard University. She is also co-founder and co-director of the InterdisciplinaryHuman Development Emphasis here at UCSB.

    Hsiu-Zu has also been very active on campusregarding womens issues, and her nominatorswanted to honor her for her articulate andable leadership of the Chancellors AdvisoryCommittee on the Status of Women. She has

    been chair of this committee for six years. Itis in this capacity that Hsiu-Zu has been veryinuential in helping to focus the campus

    While Hsiu-Zu clearly has a passion forhelping others, she also has a passion forart. She is an artist who does mixed-mediacollages, which she has also transformed into

    beautiful cards. Shes talks about her art astherapeutic and fullling, and she also shares alove of the tenor saxophone with her son, withwhom she attended a summer music camp.

    When asked what else she might like todiscuss, Hsiu-Zu immediately mentioned hersupportive spouse and two boys, ages 19 and11. Her older son starts at USC this fall in lmstudies, and loves to write scripts. Her youngerson lls her weekends with basketball and

    baseball. She attributes her ability to juggleher academic and family life to her life-partnerspouse.

    Hsiu-Zu brings her multicultural perspectiveto all that she does, and provides importantleadership to the campus on womens issues.As she said, she follows her heart in all thatshe does. Thank you, Hsiu-Zu, for sharing yourheart and mind with UCSB. You are truly aUCSB Unsung Heroine!

    attention on issues affecting female students,staff, and faculty. As she stated, Although Ineed to say no more often to committee work,I enjoy looking out for the welfare of campuswomen ... so I always say yes to serving onthis committee. Through her leadership andcollaborations with others, this committeehas been able to contribute to changes in the

    parental and care leave policies for faculty, callfor a career-equity review for faculty women,help establish the work/life coordinator

    position and extend the tenure of that position,and to focus attention on Title IX issuesaffecting female athletes.

    VIVIAN GUERRIER

    A delightful, charming smile that makeseveryone feel welcome

    GEVIRTZ GRADUATE SCHOOLOFEDUCATION

    It is a great pleasure to recognize VivianGuerrier as an Unsung Heroine. For the pastnine and a half years, Vivian has workedwith new and prospective students in theGevirtz Graduate School of EducationTeacher Education Program. In describingVivians presence in the ofce, her friends andcolleagues state, Vivians warmth, sincerity

    and receptiveness make everyone who entersthe doorway of the Teacher Education Programfeel welcome and important. Her delightful,charming smile and openness are apparenteach time a student, staff, or visitor crosses thethreshold.

    As the Teacher Education Program assistant,Vivian advises new and prospective studentsabout the one-year masters and teachingcredential programs, informs students ofrequirements, and tracks students progress andenrollment in their program of study. Whenasked what she enjoys most about her position,

    Vivian beams, The people are just incredible,whether they are faculty, staff or students.At least once a month Vivian will exclaim,Yahoo! All this and a paycheck, too!

    In addition to devoting so much of her energyand support to the Teacher Education Program,she shares her time with her family, includingher four grandchildren. She also enjoysreading, playing duplicate bridge, and yoga.Vivian lives in Lompoc and is a volunteer at

    the Lompoc Police Department, where she isactive during special events that take place inthe city.

    Vivian said that being recognized as an UnsungHeroine is an honor and a real highlight toher career. This is an honor she truly deserves.Vivian is a professional, supportive, and caring

    person who goes above and beyond what isexpected of her in the ofce a true UnsungHeroine.

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    JULIE LEVANGIE

    Is the hub of the wheel and a juggler

    HOUSINGAND RESIDENTIAL SERVICES

    Julie works in the nerve center of Housingand Residential Services as assistant to theexecutive director. This position offers her theunique opportunity to participate in a variety of

    programs, services, and events. Her nominatorstates that, Julie ... is the hub of the wheel and

    a juggler, and the rst name put forth whenthere is a project that needs an organized,professional, detail-oriented person. Julieswide-ranging duties include overseeing thefront ofce, organizing events, coordinating

    projects, managing the budget, editingpublications, assisting students and parents,and being the invaluable right-hand personto the executive director. Helping people andeasing their fears is an aspect of her positionthat gives her great satisfaction. Her extensivelist of duties sounds exhausting; however,Julie speaks with energy and enthusiasm whentalking about them. It is the variety of tasksavailable to her that is the one aspect sheenjoys most about her current position.

    Julie is a graduate of UCLA, where shereceived her undergraduate degree in history.She also worked in their facilities department,thereby spending 10 years at UCLA beforecoming to Santa Barbara. Her rst job herewas in private industry, but she was drawn

    back to the university setting based on thetrust and support she had experienced atUCLA. Julie recently completed her mastersdegree in organizational management from theFielding Graduate Institute. She described thatexperience as being extremely rewarding, both

    professionally and personally.

    Housing and Residential Services employsover 300 career staff along with several

    hundred student and casual employees. Juliehas seen many staff people advance in theircareers after participating in the departmentscomprehensive professional development

    program. Julie has assisted with this trainingand acknowledges, It is very rewarding to seestaff move up in the system. Julie reveals thata career highlight has been in organizing the

    recent housing master-plan workshops becauseuniversity housing offers such hope to thecampus, and staff in particular.

    Her life outside of work is no less busy than theone here. She and her husband are in the midstof remodeling their newly purchased condo.They, and their two dogs, recently welcomedher 13-year-old niece (and her cat) into theirhome. Any parent of a teenager knows thisage to be especially challenging, but Julie isquickly adapting to her expanded family andnew role as parent. Her nominator remarks, Itwould make sense that someones commitmentwould decrease in one area while it increasesin others, yet this has not happened with Julie.

    She continues to give 100% in all areas of herlife. Julie is quick to acknowledge the roleher husband plays in her success. I reallythink hes the hero, at least my hero, especiallywith recent happenings. He is incrediblyunderstanding and accepting.

    When asked what she does to restore herself, sheanswers that biking has been a major part of herlife for years. Once or twice a week she bicyclesaround the community and frequently she willventure out on two- or three-hour rides throughCarpinteria, Santa Ynez, or the Los Padresfoothills. In past years she and her husbandhave competed in local triathlons and ridden atandem bicycle (which she claims is great forenhancing teamwork in a marriage). They have

    also taken bicycling vacations in Europe formany years, pedaling their way through Ireland,Scotland, England, and France. After a two-yearlapse, while she was in graduate school, theyare returning to Europe this summer and will becycling through Spain during the running of the

    bulls and later in the Pyrenees at the same timeas the Tour de France. This is a woman wholoves to explore life to the fullest, and uses herskills and talents to benet others.

    PWA is thrilled to honor Julie as an UnsungHeroine for her remarkable skills and dedicationto serving our many campus constituencies.

    DEBORAH LUPODAVIDSON LIBRARY

    The Map and Imagery Laboratory, a divisionof the Davidson Library, has one of the largestand most well-regarded geospatial datacollections and services in the country. MILserves the diverse and complex academic andresearch needs of businesses, the government,and the university, utilizing its maps, images,and digital spatial data of over ve million

    objects. It is the public service and imagerysearchers who are responsible for elding thethousands of reference questions from aroundthe world through email, phone, and in-

    person visitors that MIL receives.

    Deborah Lupo exemplies the ideal of service.She is a bright spark, always extending her helpand insight into reference questions from suchelds as ecology, geography, oceanography,geology, and history from consultants,researchers, students, and institutions. She hasa gift for knowing what people need even whenthey themselves do not. Often people comeunprepared, with little time to do extensive

    research. Deborah will go out of her way to dowhatever it takes to make sure everyone is wellcared for, going above and beyond extendinginto her own time to make sure that their

    problems are solved. For the consultants andco-workers who deal with her on a daily basis,her bright lively spirit and her ability do toeverything that needs to be done with modestyand speed have endeared her to everyone shehas met. Deborah Lupo is an unsung heroine

    because she makes the world around morepositive, more comprehensive, and a kinderplace. This is little recognition for all that shehas given the rest of us.

    Exemplies the ideal of service

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    DEBBIE RICHARDS

    Ability and willingness to take on anychallenge head-on

    BEVERLY LEWISREGISTRAR

    Beverly began her journey in higher educationas an admissions clerk at Louisiana StateUniversity. Within two years she worked herway up to the position of registrar at LSUEunice, a satellite campus of LSU. Beverlyspent 20 years with LSU in various different

    positions including that of Associate Directorof Records and Registration at the LSU maincampus. After 20 years at LSU, Beverly waslooking for a change. Based on a suggestionfrom her son, who was attending college inCalifornia, Beverly applied for the registrar

    position at UCSB. Beverly found UCSB to bewonderful place she expected to be hereabout ve years, but is now in her 16th year.

    As the registrar, Beverly frequently makes useof her problem-solving skills. She loves changeand is always looking for better ways to servestudents. The registrar maintains the ofcialrecord and is responsible for enforcing policydeveloped by the Academic Senate. Beverlystrives to perfect services and to create newand innovative ways to serve students. Beverlystates that the highlight of her career wasbeing made the registrar here at UCSB.

    Beverly has been a member of PWA since itsinception. She is also active in her church,where she currently holds a position on thenance council. She is also very active in

    Most signicantly, Beverly has contributedmany hours of her time to these importantcauses.

    Beverly is a sophisticated and articulate womanwho quietly makes a difference. She is a rolemodel to young professionals and has servedas a mentor to many staff members. She is

    pleasure to work with and is genuine in hercauses and concerns. She provides a level ofprofessionalism and character that one rarelyencounters. She is a jewel and has been oftremendous help to the University for manyyears. Sadly, Beverly is retiring this June. Shehas plans to marry and travel the country withher future husband. She will still maintain ahome in Santa Barbara but she will be missed

    by all of us. Beverlys passion for life is tolook for good in everyone and everything.Be especially optimistic that there is good thatcan come from any things that are bad. Trulywords to live by.

    Looks for the good in everyone andeverything

    UCSB EXTENSION

    Debbie Richards has served UCSB Extensionin a variety of capacities since she startedhere 14 years ago. In her primary function as

    program manager, she has made immeasurablecontributions. Her performance over theyears has been exceptional, her dedicationexemplary, and her personality upbeat andendearing.

    With all the negativity and conict in theworld at this time, it gives me great satisfactionto work in a positive environment with thewonderful international students at UCSBExtension. Debbie enjoys travel, working inher garden and collecting plants, as well asspending time with her family, friends, andtwo grandsons. Debbie enjoys being a partof UCSBs goal to internationalize, and isespecially pleased with Extensions new alumniWeb site, allowing students to keep in touch

    both with each other and UCSB.

    Debbies most noteworthy characteristic isher ability and willingness to take on anychallenge. Two years ago, during both aworldwide economic downturn and a dramaticchange of leadership at Extension, Debbiemoved from the Education and Sciencedepartment at Extension working with

    American students to the new Languageand Culture department with an international

    student body.

    The challenge of managing a large portfolioof programs in an unfamiliar context wasformidable, but true to form, Debbie got rightdown to business. Over the past two years,she has become well-versed in cross-culturalcommunications and international business

    practices, all the while applying her 14years of experience at Extension to bring theLanguage and Culture program to new heightsof organization and customer service. Hercontributions have played a very important rolein increasing student retention and starting new,customized programs at Extension.

    Though her workload is easily among theheaviest at Extension, Debbie manages to getall the pieces into place. On the rare occasionwhen something does go awry, Debbie stillmanages to maintain her calm and collecteddemeanor and focus on solutions.

    Debbies most endearing characteristic is thatdespite her very heavy workload, she alwaystakes a moment to show her colleagues thatshe cares, and is very quick to offer assistancewhen co-workers are in need of help, be it

    professional or personal.

    Soroptimist International of Santa Barbara,where she works to support needy womenand children. She is especially concernedwith family issues that are related to domesticviolence and lack of family support. ThroughSoroptimist International, Beverly hasalso been involved with raising funds andawareness for the Breast Resource Center.

    In performing her role at Extension, Debbiedoes not solicit recognition and likely does notfeel that any special recognition is her due. Butdespite those facts, Debbie is the true denitionof an Unsung Heroine.

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    JILL LEVY

    A strong desire to give back

    BUSINESS SERVICES

    When Jill Levy began her UCSB career in1976 as a senior typist clerk in the PurchasingDepartment, she had no idea that she wouldlook back on her time with the Universitywith such pride. Now in Business Servicesfor the past 10 years as a senior analyst, Jill

    dedicates her life to working behind the scenesto make life at UCSB better for staff, faculty,and students. Her second family, as Jillsays of her colleagues, say, Jill excels at her

    job, has a strong work ethic, superb ofceskills, is dedicated to her department and theUniversity, and her loving spirit leaves itsmark on each project shes involved with. Sheis a remarkable woman who is often askedto take on new feats because she can always

    be counted on to use her astute intellect andartistic eye to create a quality product.

    Jill began at UCSB, as she says, beforecomputers were common in the workplace,

    and now they are the most enjoyable part ofher job. Her work is such that she must handlemultiple projects at once and she is masterfulat balancing the big picture of campus needswith the details of systems work. Jill thriveson the constant action of her ofce and thecamaraderie she builds with her colleagues.She brings such enthusiasm and dedication toeach new product because of the diversity of

    projects she gets to work with. The connectionshe feels with her work is recognized throughthe passion she feels when a project iscompleted or when she sees how others have

    beneted because of a new system which hasbeen put into place.

    But Jills dedication goes far beyond her vastknowledge of computers and systems; she has astrong desire to give back to this University allthat shes been given. She says, Ive receivedso much help in my life that I like to pass iton. The joy Jill nds in helping others throughher work is just one example of how she nds

    joy in almost every aspect of her life. She isa shining example of how to nd fulllmentand satisfaction through exploring what can beaccomplished in life. Her motivation to bringsupport to the campus and to her colleaguesstems from one of her passions the idea of

    mentoring others. She feels that her mentor atUCSB had a great deal to do with her successand she likes to help others be successful. Itis no surprise then that Jill says that one ofthe most satisfying aspects of her job is thatshe can help make the campus work moreefciently and it is an easier place to be

    because of the work she and her colleagues

    accomplish.

    Jills passion for life extends beyond UCSBto her family, her many pets, and to her crafts.She not only brightens up her ofce by sharingher works with her colleagues, but also usesher computer skills at home to enliven her craft

    projects.

    Jills dedication to the University is clearlyseen in her understanding of the University onan organizational level. She has contributed toits growth through her systems developmentand feels proud to be part of such a strongorganization. The enthusiasm she displays forher work comes from her heart as she eagerlydescribes that shes never been bored in my

    job, thats the best thing after 28 years! Whileshe states that she feels very lucky to be whereshe is in her life and within this University, itis evident that everyone at UCSB should feelfortunate for Jills everyday contributions.

    KIM PARK

    Gets you back on your feet with her kindness

    DAVIDSON LIBRARY

    Kim Park is an Unsung Heroine for the positiveimpact she makes on the campus community.For the past ve years, Kim has worked asthe systems administrator for the DavidsonLibrary. In this position she manages 55servers each one with its own services. Sheis responsible for making certain the librarynetwork services are available to everyone.Kim interacts with and provides assistanceto faculty and staff with computer problems.

    Kims nominator describes her work as ajuggling act in that systems administratorshave one of the most sensitive jugglingacts around more complex worms, hackattacks, viruses, backup concerns, storage,data management, application updates, andwhatever else that basically relates to peopleand computers interacting.

    Before working at UCSB, Kim was in SanDiego, where she earned a bachelors degreein English and a certicate in ComputerApplications and Networks (CAN). Sheworked at a veterans hospital as a computer

    specialist and for U.S. Customs as a regionaltrainer (software). Kim said the highlight of hercareer is being able to be successful in a male-dominated eld. Its tough. In some positions,Kim was the only woman or was one of twowomen in the ofce. At UCSB, there are quitea few women working in her ofce. She says,I love the people I work with.

    When Kim is not inside working on computersystems, shes enjoying time with her two-yearold daughter, Laurel, and practicing Kirtan.

    She also enjoys nature hikes and she playssoccer in the Santa Barbara Womens SoccerOrganization.

    Kim captures the spirit and meaning of theProfessional Womens Association UnsungHeroine award. Her nominator said, Shesolves the problems, gets you back on your feewith her kindness and a few smiles, and goes

    back to her juggling show then you feelprepared to do the same.

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    ANN WAINWRIGHT

    Inspires those around her

    HISTORYOF ART & ARCHITECTURE

    Ann Wainwright contributes critical services,advice, support and mentorship to UCSBstudents in her capacity as the undergraduateadvisor to the History of Art & ArchitectureDepartment, assuring their personal growthand development in addition to contributingto the development of a better campus

    environment. She is a remarkable human beingwith keen intellect, superb people skills, steadydedication, and a compassionate spirit. She isan exemplary staff member in her tenacity andachievements of excellence, but her greatestquality is that she is always ready to helpothers. She is a leader and team player as wellas a responsible individual committed to giving

    back to our community here at UCSB.

    Ann Wainwright is praised by her nominatorfor her ability to work with others. She startedthe Art History Club four years ago andserves as the staff advisor. In this capacityshe looks beyond art history coursework in

    formulating survival skills by coordinatingpracticum workshops, museum eld trips,and extracurricular activities that go hand-in-hand with the undergraduate curriculum. Sheis committed to diversity and works hard toensure that those students with the least meanshave every opportunity for success. She isextraordinary in ensuring that all students striveto reach their full potential.

    Ann is currently the 2003-04 co-chair of theUC systems academic advisors conference.She has taken on a large task, in light of

    budgetary cutbacks and constraints, and hasworked selessly with our sister UC campusesin ensuring that this important conferencetakes place in May. She has organized otherUCSB undergraduate advisors and has set upcommittees to share in the responsibility ofscheduling the program, workshops, breakoutsessions, and keynote speakers (Prof. HowardGiles and Prof. Ralph Armbruster-Sandovalfrom UCSB ).

    Ann also contributes to the Coalition ofUniversity Employees and currently volunteers

    as a steward in the union. It is rare that onecan nd someone who is willing to spend timelistening and creating intelligent, innovativesolutions to facilitate problem resolution - butAnn does so with ease and grace. Her presencealone is calming. She is committed to fostering

    personal growth and the challenges of helpingothers.

    And lastly, Ann has served as a snowy-ploverdocent for our coastline reserve. She usesevery opportunity as an educational exerciseto ensure that our collective future has everymeans of survival. She is extraordinary inher wide range of interests, all of which arenoteworthy and community-based.

    Ann has a remarkable quality of inspiring thosearound her. Her words, actions, and deedsleave an indelible mark. One could hardly nda more worthy role model in the Universityenvirons.

    PEGGY SANCHEZ

    Kind, forgiving and fun

    COLLEGEOF LETTERS & SCIENCE

    Peggy came to UCSB in November of 1989to work at EOP as a receptionist. Two yearslater, she became the Records Manager atthe College of Letters & Science, Divisionof Student Academic Affairs. The title ofRecords Manager doesnt do the job justice.There are 25,000+ records in the ofceand Peggys area is the hub of the ofce,requiring complex processes in administrativecoordination and database and recordsmanagement. Literally every piece of paper

    that comes into the ofce goes through thisarea.

    As her nominators wrote, Peggy works behindthe scenes ... yet she plays a major role in thedaily functioning of the ofce. Peggy says shelikes the atmosphere of the ofce. Even thoughits stressful and busy all the time, she thinksits a great ofce with great people, who careabout their coworkers both at work and outsidethe job. Peggy also supervises many studentswho work in her area, and she feels it keeps heryoung. The students are fun and enthusiastic,and its rewarding to see how they grow overthe years.

    She feels the highlight of her career here is howshe has grown in all areas of her life. Shesdealt with a lot of situations that have made hera stronger person.

    The most important parts of her life awayfrom work are her family and her religion.Her family includes her husband of 31 years,John, who also works on campus, her threedaughters, and one precious grandson. It isso wonderful to see John and Peggy walkingacross campus holding hands! They also loveto travel together. Another of Peggys passions

    is her religion. Her faith has taught her somuch, especially how to talk to people. Shefeels it has helped her in all aspects of her life.

    We believe Peggy deserves to be recognized asan Unsung Heroine because of all she does foreveryone around her. As her nominators remindus, She is kind, forgiving and fun. Were justglad shes part of us!

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    ERIN MCCARTNEYEDUCATION ABROAD PROGRAM

    Erin McCartney loves to explore. But she is noordinary explorer. Her adventures began whenshe was a UCSB undergraduate and had theopportunity to study abroad in Leeds, England.This life-changing event illuminated a new andexciting path for Erinworking with students

    in the Education Abroad Program.Erins role within the University communityduring the past three years has allowed herto help others achieve similar life-changingexperiences such as hers. After graduationin 2001, she successfully obtained a positionwithin the EAP ofce as a Program Assistantand since then has transitioned to ProgramRepresentative and now to the role of RegionalAdvisor/Reciprocity Coordinator. Erinsdedication to the UCSB Education AbroadProgram shows not only through her rapidacceleration through the ofce, but also in thegenuine joy she nds in helping students shapetheir EAP experiences.

    In addition to managing those students whotravel abroad to countries in Asia and Europe,she also works with incoming students whotravel to UCSB from various regions aroundthe world to pursue their degrees. The talentshe displays in working with both local andinternational students stretches far beyondcoursework and advising; she helps themunderstand new cultures, languages, andcommunities. Her gentle yet enthusiastic natureis key to helping all students understand howlearning about new cultures will help themachieve a better understanding of the worldaround them.

    the animals and people that we meet. Divingis a metaphor for her views on life, and her

    passion for swing and salsa dancing alsoshows her how things like paying attentionto your partners movements, communicatingeffectively, and using your creativity canall be important in how we learn about new

    cultures and environments.

    Erin sees studying abroad in England as one ofher biggest accomplishments and it has led herto achieve things she didnt know she could doTraveling abroad for a length of time requirescourage, a passion for learning, and a desireto learn about the world beyond oneself allcharacteristics Erin possesses. Her role as anadvisor for students allows her to combine allthat she has learned with the excitement shefeels about the prospect of helping a student

    begin the same journey. She gracefully bringsall these pieces together for students and is arole model for those she works with.

    Just as she explores and learns from the manycultures of the world, she also recognizesthe joy of being right here in Santa Barbara.She loves visiting the farmers market, likescooking and trying new cultural foods, enjoysmusic (and even played the clarinet in theUCSB Ensemble as an undergraduate!), andhas a passion for animals. UCSB is fortunateto have someone like Erin to help bridge ourcommunity to the world.

    Erin has found a balance of excitement andfocus in her work and personal life. As one ofher nominators stated, Erin loves challenges!She is energized by the pressure of multipledeadlines, and views complex policies and

    procedures as puzzles to be solved.

    Erins passion for exploring the world isevident in her lifestyle. An avid scuba diver,Erin not only explores new places on land,

    but also in the ocean. She learned throughher diving that we must pay attention to theworlds around us, to ourselves, and respect

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    General Meeting

    HolidayParty

    Fall

    Luncheon

    Fashion

    Show

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    PWA Statement of PurposeTo develop awareness among faculty, staff,and other campus constituencies of thecontributions of women to the mission ofUCSB.

    To provide activities and support to othercampus constituencies that contribute to theadvancement of women.

    To serve as a networking and communicationschannel among women employees at UCSB.

    To provide a forum to inuence decisionson campus and community issues that affectwomen at UCSB.

    Statement of Appreciation

    The PWA would like to thank the AfrmativeAction Ofce for their nancial contributionsand continued support of the publication ofthe

    bi-annual PWA Newsletter.

    2003-2004 PWA StandingCommittees and ChairsCommunity Service

    The goal of this committee is to promote

    volunteer opportunities by designing and

    sponsoring projects of service to our campus

    and the community.

    Chair:Barbara Byrge

    Instructional Reesources

    [email protected]

    x4344

    Membership

    This committee supports the growth of PWA

    through active recruitment within the UCSB

    community.

    Co-Chairs:

    Phyllis Gibson

    College of Letters & Science

    [email protected]

    x2807Sarah Dillingham

    Graduate Division

    [email protected]

    x4656

    Programs

    The Programs Committee provides year-

    round activities and events on topics

    responsive to the members needs and

    interests. It researches possible activities and

    coordinates with other campus constituents.

    Co-Chairs:

    Michelle Crawford

    Ofce of [email protected]

    x3787

    Kathy Davis

    Budget & Planning

    [email protected]

    x3389

    Publicity and Publications

    The members of the Publicity and

    Publications Committee are responsible for

    publicizing and informing members of PWA-

    sponsored events and activities.

    Chair:

    Brenda ReheemOfce of Student Life

    [email protected]

    x4568

    Web Site Maintenance

    Chair:

    Sue Kadner

    Information Systems & Computing

    [email protected]

    x2759

    Yes! I Would Like to Join theUCSB Professional Womens Association!$10 Annual Dues (July-June) Please Make Check Payable To: UC Regents

    Send To: PWA Treasurer, Mail Code 8627New Membership Membership Renewal

    Name: ________________________________________ Phone: _____________________

    Department: ____________________________________ E-mail: _____________________

    I would like more information on the following committee(s). Please contact me!

    Membership Community Service Program Publicity

    CO-PRESIDENTS:Carolyn Buford

    Ofce of Student Life

    [email protected] x8749

    Cecilia Becerra

    Financial Aid

    [email protected] x3336

    SECRETARY:Mary Rae Staton

    Linguistics

    [email protected] x8910

    TREASURER:Mary Lum

    College of Letters & Science

    [email protected] x2206

    PARLIAMENTARIANCandace Stevenson

    Ofce of Student Life

    [email protected] x3480

    PASTCO-PRESIDENTS:Lisa Oshins

    Ofce of Executive Vice Chancellor

    [email protected] x2785

    Carol Wilmoth

    Gevirtz Research Center

    [email protected] x7905

    CO-VICE PRESIDENTS:Lupe Navarro-Garcia

    Education Opportunity Program

    [email protected] x4550

    Kim Parent

    Orientation Programs

    [email protected] x3858

    200304 PWA Ofcers

    The PWA Membership Committeeco-chairs have been revising the

    membership lists and labels. E-mailreminders will be sent to you if your

    membership has expired.

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    For more information about PWA:Web Site: http://www.pwa.ucsb.edu

    N E W S L E T T E R S U M M E R 2 0 0 4 S P E C I A L E D I T I O N

    Feedback

    We want to hear from you! Please let us know if you would like

    to see a particular topic or event covered in future newsletters.

    Any comments positive or negative are welcome. Address all

    suggestions to Brenda Bernu Reheem at [email protected].

    PROFESSIONAL WOMENS ASSOCIATION

    Unsung Heroine Committee Co-Chairs: Rosa Arlington, Kori StoltzDesign and Production:Brenda Bernu Reheem

    Copy Editor: Vanessa VanceUnsung Heroine Portrait Photographer: Kori Stoltz Photo Editor: Hunter Howatt-Nab

    Event Photographers:Rosa Arlington, Barbara Bartolome, Brenda Bernu Reheem

    200405 PWA Ofcers

    PAST CO-PRESIDENTS:Carolyn Buford

    Ofce of Student [email protected]

    x8749Cecilia Becerra

    Financial [email protected]

    x3336

    PARLIAMENTARIANTBA

    CO-PRESIDENTS:Kim Parent

    Orientation [email protected]

    x3858Lupe Navarro-Garcia

    Educational Opportunity [email protected]

    x4040SECRETARY:

    Sandy CampDevelopment

    [email protected]

    TREASURER:Kristen Burnett

    Sexual Harassment Complaint Resolution [email protected]

    x5410

    CO-VICE PRESIDENTS:Barbara Byrge

    Instructional [email protected]

    x4344Shana Moran-Lanier

    Educational Opportunity [email protected]

    x2558