summer 2016 damages why - missouri one call … · jared falk. director of government relations....
TRANSCRIPT
1-800-DIG-RITE or mo1call.com
824 Weathered Rock Rd.Jefferson City, MO 65101-1839
Call or ClickBefore You Dig!
3 Working Days
SUMMER 2016WHYDamagesoccur
• Survey Results• Look For Us at the State Fair• Educating Your Employees• Free Education Materials
Excavation practices not sufficient • Failure to maintain clearance
• Failure to support exposed facilities
• Failure to use hand tools
• Failure to pot hole
• Improper backfilling
• Failure to maintain marks Notification not made No notification made to the call center
Location practices not sufficient • Incorrect facility records/maps, facility markings or location not sufficient
• Facility was not located or marked
• Facility could not be found or located
Notification practices not sufficient • Notification to call center made but not sufficient
• Wrong information provided to call center
Miscellaneousother causes • Abandoned
• One Call Center error
• Deteriorated
• Previous damage
Look Inside...
50%
25%
17%
1 %
7 %
Survey ResultsSurvey ResultsA member survey completed in March this year showed some very positive feedback:
83% members think MOCS serves an important part in protecting their facilities.
61% have used the educational packets offered by MOCS.
77% think that the One Call System plays an important role in public safety.
73% think that they were receiving significant value in membership.
80% of excavators polled have seen MOCS commercials on TV.
88% think the information presented at the MOCS safety meetings is very useful.
48% of MOCS members provide some form of damage prevention training to their employees.
83% are very satisfied or somewhat satisfied with the job MOCS is doing in educating the public.
88% of excavators are aware of the Ticket Check system.
Call or Click 3 Working Days Before You Dig!
Free Educational Materials Offered
• White Flags•Stickers•Bumper Stickers•Vehicle Stickers • Color Code Cards
• Quick Reference Cards•Excavator Manuals•Educational Packets•Videos
Educating your employees and area excavators is an ongoing process. Using
these free materials is one of the best tools you can use to
protect your facilities.
Order your FREE Educational Materials today!
To order, visit the MOCS website mo1call.com. Select ‘Utility Information’ and then ‘Order MOCS Materials’.
Everything on the form is free and will be mailed UPS the next day.
•Viewtickets•Searchfortickets•Sortby:
Company NameContractorCountyTicket Type (Routine, Emergency, etc.)
Geographic Location
Reports AvailableTo MOCS Members
Did you know that you have access to all of your old tickets and can generate reports that relate to your company’s particular district code? These reports are a strong tool that you can use to evaluate all aspects of the locate requests you receive.
•Auditcontractlocators•Identifyproblemexcavators•Tracksub-contractors•Supportbudgetproposals•Obtainexcavatorcontactinformation•Supportdamageinvestigations•Researchyeartoyearhistory
Utilizing these reports will help you:
Educating Your EmployeesEducating Your Employees
Rural Electric CooperativesJimmy Goodnight
Manager of OperationsBoone Electric Cooperative
Small MunicipalsBruce Harrill
City AdministratorCity of Waynesville
PipelinesGerry Germann
Office ManagerSinclair Transportation
Rural Water and SewerJohn Overstreet General Manager
Tri-County Water AuthorityMunicipal Water and Sewer
John ThigpenCAO/Assistant Director
Kansas City Water ServicesGas Distribution and Transmission
Craig HoeferlinVice President, Operations Services
The Laclede GroupTransportation
Becky AllmerothState Maintenance Engineer
MoDOT Central OfficeCable Communications
Jared FalkDirector of Government Relations
Time Warner CableLarge Telephone Distribution
Doug GallowayDirector Governmental Affairs
CenturyLinkGas and Electric Distribution
John LuthDirector, Contractor Management
AmerenLarge Municipals
David J MeyerManager, Damage Prevention/System Claims
City Utilities of SpringfieldSmall Telephone Distribution
Steve MilesDistrict ManagerGRM Networks
Electric DistributionRyan Mulvaney
Director, Resource ManagementKansas City Power & Light
Gas and Electric DistributionChase Shelly
Manager, OMS/MappingEmpire District Electric
Telephone TransmissionMark Wuller
Manager, Network ServicesAT&T
Advisory MembersJohn Gilbert
Regional Director-Midwest RegionUSIC Locating Services, Inc.
Leon Keller Vice PresidentMeyer Electric
Bob Sellenriek President
Sellenriek Construction, Inc.
FREE VEHICLE STICKERSOver half of all Missouri One Call member utilities
have ordered and placed these vehicle stickers since we started offering them last spring.
BOARDOFDIRECTORS
Year to date locate requests statewide are running
6.3% over 2015, which also was a record year.
2016 Call Volume
A dry spring,large fiber
optic projectsand strong
public awarenesshave fueled another
record spring.
A New Record Every Month
Enforcement of the Underground Damage Prevention law continues to result in penalties and warning letters issued by the AG’s office.
Last year, the AG’s office took action on 125 member utilities and excavators who failed to comply with the Missouri Damage Prevention law. To date, in 2016, 90 penalties have been accessed.
The typical first offense penalty is $1000. If those issued a penalty take and pass an on-line test and attend a MOCS safety meeting, the penalty is usually reduced to $500. The highest penalty accessed in 2015 was for $40,000.
Continued enforcement of the law, aimed at both excavators and member utilities is anticipated.
Enforcement by the State Attorney General’s Office
---- Civil Penalties Continue Being Accessed ----
Placing the free stickers on your company vehicles and excavationequipment helps promote public awareness of the “Call Before You Dig”
message and in turn helps you protect your facilities.
Did we mention that they were FREE?If you haven’t already, order your free stickers today.
YoucaneasilyaccesstheorderformdirectlyfromtheMOCSwebsitewww.mo1call.com under “Order MOCS Materials”.
12” 9” and 3”circle sizesavailable!
MOCS Damage Prevention Display Trailer continues to roll and has been viewed by many different audiences. The trailer has been set up at several events all across the state. School programs, events at the state capitol, minor league baseball games, and association conferences are some of the venues where people can visualize what is underground.To request the trailer, call the MOCS administration office at 573-635-1818.
We will be at the Fair, east of the Industrial Building from August 11th to the 21st. Look
State Fair!usLook
State Fair!usLook
State Fair!at the
for us
hello!hello!hello!Stop byStop byStop by
and say
Damage PreventionSafety Presentations
AvailableMOCS has three Damage Prevention Managers who will be happy to work with you to schedule a presentation for your company’s employees.
If you need a presentation for a safety or an educational meeting, contact us at 573-635-1818
to schedule a date and time, or directly contact:
ArchYork-KansasCityandWesternMissouri•913-219-4174BillMurry-StLouisandEasternMissouri•314-307-2122
DerekLeffert-CentralMissouri•573-280-8500
Thesenumbersdictatethatthestrongesttoolofdamagepreventioneducationlieswiththeparticipationofthe Missouri One Call member utilities. One of the main responsibilities of any utility is to protect their facilities fromdamage.Thestrongestmethodofeducationtakesplaceinthefield,one-on-one,betweentheutilitymember and the excavator.Having knowledgeable employees that know the responsibilities of both their utility and the excavator and can communicate how the one call system works is the most effective way to protect your facilities.RelyingcompletelyonMOCStoeducate28,000excavatorsmaybeaskingtoomuch.MOCSmemberswho have taken a proactive effort to educate the excavators in their area have seen a dramatic decrease in damages to their facilities.
MOCSworkshardtoprovideeducationbyhostingmeetings,providingtrainingclasses,advertisingstatewide, publishing newsletters and making presentations, but we are limited to the number of personal contactswecanmakewithexcavators.MOCScanprovideyouwiththematerialstohelpyoueducateyouremployees.
Considerdoingthesethings:
•Orderthefreeeducationalmaterialsfromourwebsite.•AttendMOCSsponsoredmeetingsandclasses.•Requestpresentationsbyourfieldmanagers.
Educating Your Employees 28,000 ProfessionalExcavatorsinMissouri 1,429 MemberutilitiesofMissouriOneCall 3 MOCS Field Managers
Thinkaboutthis:
1429Current
MembershipNew Members
Village of Cosby Optic CommunicationsCallabyte Technology
KC Green InfrastructureS and B Operating
Kansas Fiber Network
Educating Your EmployeesEducating Your Employees
Rural Electric CooperativesJimmy Goodnight
Manager of OperationsBoone Electric Cooperative
Small MunicipalsBruce Harrill
City AdministratorCity of Waynesville
PipelinesGerry Germann
Office ManagerSinclair Transportation
Rural Water and SewerJohn Overstreet General Manager
Tri-County Water AuthorityMunicipal Water and Sewer
John ThigpenCAO/Assistant Director
Kansas City Water ServicesGas Distribution and Transmission
Craig HoeferlinVice President, Operations Services
The Laclede GroupTransportation
Becky AllmerothState Maintenance Engineer
MoDOT Central OfficeCable Communications
Jared FalkDirector of Government Relations
Time Warner CableLarge Telephone Distribution
Doug GallowayDirector Governmental Affairs
CenturyLinkGas and Electric Distribution
John LuthDirector, Contractor Management
AmerenLarge Municipals
David J MeyerManager, Damage Prevention/System Claims
City Utilities of SpringfieldSmall Telephone Distribution
Steve MilesDistrict ManagerGRM Networks
Electric DistributionRyan Mulvaney
Director, Resource ManagementKansas City Power & Light
Gas and Electric DistributionChase Shelly
Manager, OMS/MappingEmpire District Electric
Telephone TransmissionMark Wuller
Manager, Network ServicesAT&T
Advisory MembersJohn Gilbert
Regional Director-Midwest RegionUSIC Locating Services, Inc.
Leon Keller Vice PresidentMeyer Electric
Bob Sellenriek President
Sellenriek Construction, Inc.
FREE VEHICLE STICKERSOver half of all Missouri One Call member utilities
have ordered and placed these vehicle stickers since we started offering them last spring.
BOARDOFDIRECTORS
Year to date locate requests statewide are running
6.3% over 2015, which also was a record year.
2016 Call Volume
A dry spring,large fiber
optic projectsand strong
public awarenesshave fueled another
record spring.
A New Record Every Month
Enforcement of the Underground Damage Prevention law continues to result in penalties and warning letters issued by the AG’s office.
Last year, the AG’s office took action on 125 member utilities and excavators who failed to comply with the Missouri Damage Prevention law. To date, in 2016, 90 penalties have been accessed.
The typical first offense penalty is $1000. If those issued a penalty take and pass an on-line test and attend a MOCS safety meeting, the penalty is usually reduced to $500. The highest penalty accessed in 2015 was for $40,000.
Continued enforcement of the law, aimed at both excavators and member utilities is anticipated.
Enforcement by the State Attorney General’s Office
---- Civil Penalties Continue Being Accessed ----
Placing the free stickers on your company vehicles and excavationequipment helps promote public awareness of the “Call Before You Dig”
message and in turn helps you protect your facilities.
Did we mention that they were FREE?If you haven’t already, order your free stickers today.
YoucaneasilyaccesstheorderformdirectlyfromtheMOCSwebsitewww.mo1call.com under “Order MOCS Materials”.
12” 9” and 3”circle sizesavailable!
MOCS Damage Prevention Display Trailer continues to roll and has been viewed by many different audiences. The trailer has been set up at several events all across the state. School programs, events at the state capitol, minor league baseball games, and association conferences are some of the venues where people can visualize what is underground.To request the trailer, call the MOCS administration office at 573-635-1818.
We will be at the Fair, east of the Industrial Building from August 11th to the 21st. Look
State Fair!usLook
State Fair!usLook
State Fair!at the
for us
hello!hello!hello!Stop byStop byStop by
and say
Damage PreventionSafety Presentations
AvailableMOCS has three Damage Prevention Managers who will be happy to work with you to schedule a presentation for your company’s employees.
If you need a presentation for a safety or an educational meeting, contact us at 573-635-1818
to schedule a date and time, or directly contact:
ArchYork-KansasCityandWesternMissouri•913-219-4174BillMurry-StLouisandEasternMissouri•314-307-2122
DerekLeffert-CentralMissouri•573-280-8500
Thesenumbersdictatethatthestrongesttoolofdamagepreventioneducationlieswiththeparticipationofthe Missouri One Call member utilities. One of the main responsibilities of any utility is to protect their facilities fromdamage.Thestrongestmethodofeducationtakesplaceinthefield,one-on-one,betweentheutilitymember and the excavator.Having knowledgeable employees that know the responsibilities of both their utility and the excavator and can communicate how the one call system works is the most effective way to protect your facilities.RelyingcompletelyonMOCStoeducate28,000excavatorsmaybeaskingtoomuch.MOCSmemberswho have taken a proactive effort to educate the excavators in their area have seen a dramatic decrease in damages to their facilities.
MOCSworkshardtoprovideeducationbyhostingmeetings,providingtrainingclasses,advertisingstatewide, publishing newsletters and making presentations, but we are limited to the number of personal contactswecanmakewithexcavators.MOCScanprovideyouwiththematerialstohelpyoueducateyouremployees.
Considerdoingthesethings:
•Orderthefreeeducationalmaterialsfromourwebsite.•AttendMOCSsponsoredmeetingsandclasses.•Requestpresentationsbyourfieldmanagers.
Educating Your Employees 28,000 ProfessionalExcavatorsinMissouri 1,429 MemberutilitiesofMissouriOneCall 3 MOCS Field Managers
Thinkaboutthis:
1429Current
MembershipNew Members
Village of Cosby Optic CommunicationsCallabyte Technology
KC Green InfrastructureS and B Operating
Kansas Fiber Network
Educating Your EmployeesEducating Your Employees
Rural Electric CooperativesJimmy Goodnight
Manager of OperationsBoone Electric Cooperative
Small MunicipalsBruce Harrill
City AdministratorCity of Waynesville
PipelinesGerry Germann
Office ManagerSinclair Transportation
Rural Water and SewerJohn Overstreet General Manager
Tri-County Water AuthorityMunicipal Water and Sewer
John ThigpenCAO/Assistant Director
Kansas City Water ServicesGas Distribution and Transmission
Craig HoeferlinVice President, Operations Services
The Laclede GroupTransportation
Becky AllmerothState Maintenance Engineer
MoDOT Central OfficeCable Communications
Jared FalkDirector of Government Relations
Time Warner CableLarge Telephone Distribution
Doug GallowayDirector Governmental Affairs
CenturyLinkGas and Electric Distribution
John LuthDirector, Contractor Management
AmerenLarge Municipals
David J MeyerManager, Damage Prevention/System Claims
City Utilities of SpringfieldSmall Telephone Distribution
Steve MilesDistrict ManagerGRM Networks
Electric DistributionRyan Mulvaney
Director, Resource ManagementKansas City Power & Light
Gas and Electric DistributionChase Shelly
Manager, OMS/MappingEmpire District Electric
Telephone TransmissionMark Wuller
Manager, Network ServicesAT&T
Advisory MembersJohn Gilbert
Regional Director-Midwest RegionUSIC Locating Services, Inc.
Leon Keller Vice PresidentMeyer Electric
Bob Sellenriek President
Sellenriek Construction, Inc.
FREE VEHICLE STICKERSOver half of all Missouri One Call member utilities
have ordered and placed these vehicle stickers since we started offering them last spring.
BOARDOFDIRECTORS
Year to date locate requests statewide are running
6.3% over 2015, which also was a record year.
2016 Call Volume
A dry spring,large fiber
optic projectsand strong
public awarenesshave fueled another
record spring.
A New Record Every Month
Enforcement of the Underground Damage Prevention law continues to result in penalties and warning letters issued by the AG’s office.
Last year, the AG’s office took action on 125 member utilities and excavators who failed to comply with the Missouri Damage Prevention law. To date, in 2016, 90 penalties have been accessed.
The typical first offense penalty is $1000. If those issued a penalty take and pass an on-line test and attend a MOCS safety meeting, the penalty is usually reduced to $500. The highest penalty accessed in 2015 was for $40,000.
Continued enforcement of the law, aimed at both excavators and member utilities is anticipated.
Enforcement by the State Attorney General’s Office
---- Civil Penalties Continue Being Accessed ----
Placing the free stickers on your company vehicles and excavationequipment helps promote public awareness of the “Call Before You Dig”
message and in turn helps you protect your facilities.
Did we mention that they were FREE?If you haven’t already, order your free stickers today.
YoucaneasilyaccesstheorderformdirectlyfromtheMOCSwebsitewww.mo1call.com under “Order MOCS Materials”.
12” 9” and 3”circle sizesavailable!
MOCS Damage Prevention Display Trailer continues to roll and has been viewed by many different audiences. The trailer has been set up at several events all across the state. School programs, events at the state capitol, minor league baseball games, and association conferences are some of the venues where people can visualize what is underground.To request the trailer, call the MOCS administration office at 573-635-1818.
We will be at the Fair, east of the Industrial Building from August 11th to the 21st. Look
State Fair!usLook
State Fair!usLook
State Fair!at the
for us
hello!hello!hello!Stop byStop byStop by
and say
Damage PreventionSafety Presentations
AvailableMOCS has three Damage Prevention Managers who will be happy to work with you to schedule a presentation for your company’s employees.
If you need a presentation for a safety or an educational meeting, contact us at 573-635-1818
to schedule a date and time, or directly contact:
ArchYork-KansasCityandWesternMissouri•913-219-4174BillMurry-StLouisandEasternMissouri•314-307-2122
DerekLeffert-CentralMissouri•573-280-8500
Thesenumbersdictatethatthestrongesttoolofdamagepreventioneducationlieswiththeparticipationofthe Missouri One Call member utilities. One of the main responsibilities of any utility is to protect their facilities fromdamage.Thestrongestmethodofeducationtakesplaceinthefield,one-on-one,betweentheutilitymember and the excavator.Having knowledgeable employees that know the responsibilities of both their utility and the excavator and can communicate how the one call system works is the most effective way to protect your facilities.RelyingcompletelyonMOCStoeducate28,000excavatorsmaybeaskingtoomuch.MOCSmemberswho have taken a proactive effort to educate the excavators in their area have seen a dramatic decrease in damages to their facilities.
MOCSworkshardtoprovideeducationbyhostingmeetings,providingtrainingclasses,advertisingstatewide, publishing newsletters and making presentations, but we are limited to the number of personal contactswecanmakewithexcavators.MOCScanprovideyouwiththematerialstohelpyoueducateyouremployees.
Considerdoingthesethings:
•Orderthefreeeducationalmaterialsfromourwebsite.•AttendMOCSsponsoredmeetingsandclasses.•Requestpresentationsbyourfieldmanagers.
Educating Your Employees 28,000 ProfessionalExcavatorsinMissouri 1,429 MemberutilitiesofMissouriOneCall 3 MOCS Field Managers
Thinkaboutthis:
1429Current
MembershipNew Members
Village of Cosby Optic CommunicationsCallabyte Technology
KC Green InfrastructureS and B Operating
Kansas Fiber Network
1-800-DIG-RITE or mo1call.com
824 Weathered Rock Rd.Jefferson City, MO 65101-1839
Call or ClickBefore You Dig!
3 Working Days
SUMMER 2016WHYDamagesoccur
• Survey Results• Look For Us at the State Fair• Educating Your Employees• Free Education Materials
Excavation practices not sufficient • Failure to maintain clearance
• Failure to support exposed facilities
• Failure to use hand tools
• Failure to pot hole
• Improper backfilling
• Failure to maintain marks Notification not made No notification made to the call center
Location practices not sufficient • Incorrect facility records/maps, facility markings or location not sufficient
• Facility was not located or marked
• Facility could not be found or located
Notification practices not sufficient • Notification to call center made but not sufficient
• Wrong information provided to call center
Miscellaneousother causes • Abandoned
• One Call Center error
• Deteriorated
• Previous damage
Look Inside...
50%
25%
17%
1 %
7 %
Survey ResultsSurvey ResultsA member survey completed in March this year showed some very positive feedback:
83% members think MOCS serves an important part in protecting their facilities.
61% have used the educational packets offered by MOCS.
77% think that the One Call System plays an important role in public safety.
73% think that they were receiving significant value in membership.
80% of excavators polled have seen MOCS commercials on TV.
88% think the information presented at the MOCS safety meetings is very useful.
48% of MOCS members provide some form of damage prevention training to their employees.
83% are very satisfied or somewhat satisfied with the job MOCS is doing in educating the public.
88% of excavators are aware of the Ticket Check system.
Call or Click 3 Working Days Before You Dig!
Free Educational Materials Offered
• White Flags•Stickers•Bumper Stickers•Vehicle Stickers • Color Code Cards
• Quick Reference Cards•Excavator Manuals•Educational Packets•Videos
Educating your employees and area excavators is an ongoing process. Using
these free materials is one of the best tools you can use to
protect your facilities.
Order your FREE Educational Materials today!
To order, visit the MOCS website mo1call.com. Select ‘Utility Information’ and then ‘Order MOCS Materials’.
Everything on the form is free and will be mailed UPS the next day.
•Viewtickets•Searchfortickets•Sortby:
Company NameContractorCountyTicket Type (Routine, Emergency, etc.)
Geographic Location
Reports AvailableTo MOCS Members
Did you know that you have access to all of your old tickets and can generate reports that relate to your company’s particular district code? These reports are a strong tool that you can use to evaluate all aspects of the locate requests you receive.
•Auditcontractlocators•Identifyproblemexcavators•Tracksub-contractors•Supportbudgetproposals•Obtainexcavatorcontactinformation•Supportdamageinvestigations•Researchyeartoyearhistory
Utilizing these reports will help you:
1-800-DIG-RITE or mo1call.com
824 Weathered Rock Rd.Jefferson City, MO 65101-1839
Call or ClickBefore You Dig!
3 Working Days
SUMMER 2016WHYDamagesoccur
• Survey Results• Look For Us at the State Fair• Educating Your Employees• Free Education Materials
Excavation practices not sufficient • Failure to maintain clearance
• Failure to support exposed facilities
• Failure to use hand tools
• Failure to pot hole
• Improper backfilling
• Failure to maintain marks Notification not made No notification made to the call center
Location practices not sufficient • Incorrect facility records/maps, facility markings or location not sufficient
• Facility was not located or marked
• Facility could not be found or located
Notification practices not sufficient • Notification to call center made but not sufficient
• Wrong information provided to call center
Miscellaneousother causes • Abandoned
• One Call Center error
• Deteriorated
• Previous damage
Look Inside...
50%
25%
17%
1 %
7 %
Survey ResultsSurvey ResultsA member survey completed in March this year showed some very positive feedback:
83% members think MOCS serves an important part in protecting their facilities.
61% have used the educational packets offered by MOCS.
77% think that the One Call System plays an important role in public safety.
73% think that they were receiving significant value in membership.
80% of excavators polled have seen MOCS commercials on TV.
88% think the information presented at the MOCS safety meetings is very useful.
48% of MOCS members provide some form of damage prevention training to their employees.
83% are very satisfied or somewhat satisfied with the job MOCS is doing in educating the public.
88% of excavators are aware of the Ticket Check system.
Call or Click 3 Working Days Before You Dig!
Free Educational Materials Offered
• White Flags•Stickers•Bumper Stickers•Vehicle Stickers • Color Code Cards
• Quick Reference Cards•Excavator Manuals•Educational Packets•Videos
Educating your employees and area excavators is an ongoing process. Using
these free materials is one of the best tools you can use to
protect your facilities.
Order your FREE Educational Materials today!
To order, visit the MOCS website mo1call.com. Select ‘Utility Information’ and then ‘Order MOCS Materials’.
Everything on the form is free and will be mailed UPS the next day.
•Viewtickets•Searchfortickets•Sortby:
Company NameContractorCountyTicket Type (Routine, Emergency, etc.)
Geographic Location
Reports AvailableTo MOCS Members
Did you know that you have access to all of your old tickets and can generate reports that relate to your company’s particular district code? These reports are a strong tool that you can use to evaluate all aspects of the locate requests you receive.
•Auditcontractlocators•Identifyproblemexcavators•Tracksub-contractors•Supportbudgetproposals•Obtainexcavatorcontactinformation•Supportdamageinvestigations•Researchyeartoyearhistory
Utilizing these reports will help you: