sunshine coast health foundation annual report 2016 - 2017 ... - 2017 annual report.pdf ·...

Sunshine Coast Health Foundation

Annual Report

2016 - 2017

ISSN: 1838-5079

© Sunshine Coast Health Foundation 2017 1

Table of contents Compliance Letter Page 3 Chairman’s Report Page 4-5 About Wishlist Page 6 Agency Objectives & Performance Indicators Page 7-9 Summary of Financial Performance Page 10-11 Our Board of Directors Page 13-15 Our Team & Committees Page 15-18 Events Page 18 Glossary Page 19 Financial Statements & Independent Auditors Report Appendix 1 Compliance Checklist Appendix 2 Public availability This report is available in paper form and online. To obtain a paper copy or copies, please forward your request to our office, details provided below. The online version of this report and previous years’ annual reports can be found at http://www.wishlist.org.au/AboutUs/AnnualReportStrategicPlan-143/ Information systems and recordkeeping compliance Information systems, privacy policy and recordkeeping compliance are in accordance with Wishlist’s Financial Management Practice Manual that references guidelines of the State of Queensland. Wishlist complies with the Queensland State Archives General Retention and Disposal Schedule for Public Records. Further information on Wishlist’s recordkeeping and storage of personal information is available at http://www.wishlist.org.au/ContactUs/PrivacyPolicy-123/ Public Service Values Wishlist’s values are consistent with the Queensland Public Service Values ie. Customers First, Ideas Into Action, Unleash Potential, Be Courageous, Empower People, as outlined in the following pages. Information Licensing This annual report is licensed by the State of Queensland Sunshine Coast Health Foundation under a Creative Commons Attribution (CC BY) 4.0 International licence.

In essence, you are free to copy, communicate and adapt this annual report as long as you attribute the work to the State of Queensland Sunshine Coast Health Foundation. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0

Attribution: Content from this annual report should be attributed as: The State of Queensland Sunshine Coast Health Foundation Annual Report 2016-2017. For further information about this document or Wishlist contact: Lisa Rowe Chief Executive Officer Wishlist PO Box 5340 SCMC Qld 4560

Phone: 07 5202 1777 Fax: 07 5202 0422 Email: [email protected] Website: wishlist.org.au

The Queensland Government is committed to providing accessible services to Queenslanders from all culturally and linguistically diverse backgrounds. If you have difficulty in understanding the annual report, you can contact us on (07) 5202 1777 and we will arrange an interpreter to effectively communicate the report to you.


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5 September 2017 The Honourable Cameron Dick MP Minister for Health and Ambulance Services GPO Box 48 BRISBANE QLD 4001 Dear Minister I am pleased to submit for presentation to the Parliament the Annual Report 2016-2017 and financial statements for the Sunshine Coast Health Foundation. I certify that this Annual Report complies with:

• the prescribed requirements of the Financial Accountability Act 2009 and the Financial and Performance Management Standard 2009, and

• the detailed requirements set out in the Annual report requirements for Queensland Government agencies.

A checklist outlining the annual reporting requirements can be found at page 30 of this annual report. Yours sincerely

Mike Kelly Chairman


Chairman’s Report As our Health Service weathers an exciting time of transition so too does our hospital foundation, known as Wishlist. This will be my final report as Chairman of Wishlist, as I have tendered my resignation effective December 2017. As founding Chairman of Wishlist I’ve watched the foundation grow from one Manager working in a vacant office in Ward 1B at Nambour Hospital to a ten person team located in a prominent position in the world class Sunshine Coast University Hospital (SCUH). The opening of our new tertiary hospital in April brought in a new era, with new processes still being developed by the Health Service to manage our donations under a PPP arrangement, the impact of relocating clinical services to SCUH from two hospitals, and long-standing Health Service CEO Kevin Hegarty ending his thirteen year tenure with the SCHHS. The Nambour Hospital car park that has sustained Wishlist’s operations, and provided a generous surplus directed each year towards our cause, has been significantly impacted by services moving from Nambour Hospital to SCUH. We know now that the slump in parking activity at Nambour Hospital will continue for much longer than we’d previously expected. We continue to focus on diversifying our revenue stream to ensure our unique charity model is sustained - 100% of donations being directed to the cause. We launched into the digital age in May with the advent of WishlistConnect. WishlistConnect is a new initiative that affords local businesses an opportunity to advertise to Wishlist supporters by offering Health staff “the Coast’s best deals”. This builds on the strong interest of local business in our 7,500 strong work force, which continues to grow, and leads into opportunities with our partnership programme. Both are proving successful as a funding source and an opportunity to support our health team. We reviewed our Strategic Plan this year and reviewed the Board Charter, adopted by the Board in August 2015, with a board member term limit imposed of two terms. Plans for board succession have included a board self-review and all board members have been asked to provide notice of their intent to renew after the current term. We welcome new board member Peter Boyce to the team after more than thirteen years of providing probono legal support to our charity. I sincerely thank Wishlist alliance partners Sunshine Toyota, Ausmar Group, Wealthmed, BOQ Mooloolaba, Butler McDermott, and Condon Treasure for their ongoing support of our organisation and, in doing so, supporting the Sunshine Coast community. Our media partners the Sunshine Coast Daily and 92.7 Mix FM continue their solid support of all Wishlist activities and we thank them. The tally for Mix FM’s Give Me 5 for Kids continues to surpass our expectations every year and the difference made to local health services by the $4million directed to the annual appeal by the Coast community is priceless. So too is the generous and committed efforts of our volunteers. Australian Red Cross volunteers keep Reed Charity House available to families needing emergency accommodation at Nambour or SCUH, our Wishlist volunteers make themselves available for envelope stuffing, ticket selling, Christmas wrapping and the assembly of children’s colouring kits. I warmly welcome Susan Crosher to the team and thank her for her commitment to our organisation, volunteering three days a week in the office. Susan also volunteers her time to facilitating patient feedback interviews in the Children’s Ward, enabling the Wishlist-funded Fabio © Sunshine Coast Health Foundation 2017 4

Chairman’s Report cont. the Frog project to continue. Without our volunteers the world would be a very different place, and I can’t thank you all enough for what you do for our community. I wrote last year of the supportive and productive relationship our hospital foundation has with our Health Service, and I credit that for so many successes heralded under the Wishlist banner. I thank outgoing CEO Kevin Hegarty for his thirteen years dedicated to the Wishlist cause, his vision and his passion to provide the best possible health services for my family and for his. I also wish to thank Dr Lorraine Ferguson, Chair of the Sunshine Coast Hospital and Health Board and her board colleagues for their support. It has been a pleasure to be part of the establishment and growth of this wonderful organisation for almost 20 years. I’ve made it clear to the staff and Board that I will continue to support Wishlist long after I step down as Board Chair. I congratulate my fellow board members, many of whom have served more than ten years as Directors of Wishlist, on all they’ve done to achieve our mission. Each board member plays an integral part in ensuring the foundation maintains a reputation of transparency, accountability and innovation and, despite a changing environment, maintains its relevance to families relying on local health services. I thank the honourable Minister for Health and Minister for Ambulance Services, Cameron Dick for the honour bestowed on me for the past nineteen years as Chair of Wishlist. I thank every individual and every business that has supported our charity this year and always. Lastly, I thank CEO Lisa Rowe and her team for the dedication and commitment that sees a small team achieve so very much each and every year. I know I leave the organisation in the best of hands, and in the hearts of a generous, proactive community.

Mike Kelly Chairman


.

Our Mission

To work in partnership with the SCHHS and the communities it serves to

promote healthy living and exceptional care through the provision of medical

equipment, service support, education and

research.

Our Vision

To be the community’s charity of choice to support

the Sunshine Coast Hospital and Health Service

to provide exceptional care.

Our Values

Wishlist will seek to achieve its’ mission with

integrity, compassion and respect as a locally

focused, professional and innovative Sunshine Coast

charity.

About Wishlist The Sunshine Coast Health Foundation (Wishlist) is a statutory body incorporated under the Hospital Foundations Act 1982 (Qld) on 22 January 1998. Located in the foyer of the new Sunshine Coast University Hospital, the role of Wishlist is to provide fundraising support to Nambour, Caloundra, Maleny, Gympie and the Sunshine Coast University public hospitals along with local ancillary health services and promote healthy lifestyle initiatives in our community. As a statutory body Wishlist is subject to the provisions of the Financial Accountability Act 2009 and subordinate legislation. Wishlist is audited annually by external auditors, this year our auditors are Focus PG. In accordance with section 30 A of the Auditor General Act 2009 Wishlist has been approved for exemption from audit by the Auditor General for year ending June 2016. Wishlist is endorsed by the Australian Taxation Office as a Deductible Gift Recipient (a Health Promotion Charity) and an Income Tax Exempt Charity under the Income Tax Assessment Act 1997. Wishlist is also endorsed for GST (Goods and Services Tax) concessions under a New Tax System (Goods and Services Tax) Act 1999 (Cth) and it is exempted under the Fringe Benefits Tax Assessment Act 1986 (Cth). Operating Environment The Sunshine Coast Health Foundation was established in 1998 under the Hospitals Foundations Amendment Regulation (no. 2) 1997 to support the needs of the Sunshine Coast Hospital and Health Service. The office of Wishlist relocated to the new Sunshine Coast University Hospital in January 2017 and our organisation plans to direct even more focus and funding towards local research projects in future years. A Strategic Planning Day was held in June this year and the Strategic Plan was reviewed and a revised plan approved by the Board. The budget and operational plan for the 2017-2018 financial year reflects and predicts a decrease in revenue generated by the car park at Nambour Hospital of $655,432 due to the relocation of most clinical services to SCUH, a slight increase to wages to allow for necessary team growth and a reduction in projected grant funding of $410,433 as approved by the FARM.

Machinery of Government Changes There has been no machinery of government changes which have affected Wishlist during the reporting period.


Agency Objectives and Performance Indicators The Wishlist Strategic Plan positively contributes to the following Queensland Government Objectives:

• Delivering quality frontline services • Building safe, caring and connected communities • Creating jobs and a diverse economy

Our vision is to create a healthier Sunshine Coast community with access to the best medical services, equipment, research and advice. To achieve this goal we are working in partnership with the Sunshine Coast Hospital and Health Service and the Sunshine Coast community to promote healthy living and to empower and revitalise frontline staff and infrastructure by enhancing services through the provision of medical equipment, service support, education and research in line with local priorities. Hospital Foundations across the state play an important role in enabling staff and patients to identify improvements in local health care. Wishlist directed a total of $1,484,987 to the funding of medical equipment, research, education and service support initiatives this year. A rigorous funding round process sees applications submitted by frontline health staff for support needed to enhance patient care in their areas. A record number of applications for funding were also received by Wishlist this year. Wishlist also directs funds each year to maintaining our twenty room accommodation facility Reed Charity House, supporting disadvantaged Queenslanders relying on the services of Nambour Hospital or there to support loved ones during a time of crisis. The Australian Red Cross manages the facility on our behalf ensuring comfortable and affordable accommodation is available to those in need. Wishlist Coffee House at Gympie Hospital celebrated four years in operation this year and has made a total net profit of more than $212,829 since inception. Every dollar has been invested back into Gympie Hospital for essential equipment to enhance the service and work towards helping patients to stay in their home town for treatment. This year gross revenue from the Wishlist Coffee House increased from $224,572 to $234,562, an increase of 4.4%. In May this year we launched WishlistConnect. The digital member benefits platform was developed over a 12 month period with bespoke digital company Threadpledge to connect the Sunshine Coast’s top businesses with locals wanting to support Wishlist. Delivering quality frontline services Achieving better education and training outcomes This year Wishlist approved $55,908 for the education of local health staff from all streams including $5,000 which was presented to the winner of this year’s Mike Kelly Scholarship, Jane Neill towards her Masters of Nurse Practitioner Studies at the University of Queensland. This year also saw us commit $4,800 to fund 12 registered nurses attending the state Nursing Leadership Conference on 4-6 November 2015 in Brisbane and $6,500 on Childbirth Education Courses. © Sunshine Coast Health Foundation 2017 7

Strengthening our public health system As part of our ongoing commitment to the support of local health services, $1,484,987 was spent on local health needs in four areas; equipment, service support, education and research. Total equipment funded this year totalled $250,223, the major equipment purchases included:

Major Equipment Items Purchased Cost

General Surgery Flex Focus 800 B-K Ultrasound Scanner $122,500 EUS Radial Scope for Procedural Suites Nambour $87,630 Bi-Pap Ventilator - Gympie Hospital $36,946

Total Service Support this year was $777,775, the major areas of Service Support funded included:

Description Cost Child Development Service $435,978 Juvenile Diabetes Camps $79,884 Clown Doctor Visits $46,956 Up-to-Date Program $50,563 Music Therapy – Dove Palliative Care $18,181 TV Rental – Children’s Ward, Renal, Cancer Centre & Ward 1D $24,478 Diversional Therapy – Children’s Ward $22,174 Healthy Lifestyles Program $6,360

Research Funding Research projects funded by Wishlist help pave the way for innovation that serves to create a more efficient and productive health service. This year’s research spend totalling $401,081 consisted of funding for the following new research projects less adjustments/amendments to previously approved projects. Description Approved Is there a link between clinical errors and emergency nursing shift patterns? $11,000 DOAC; Assessment for Emergency Orthopaedic Patients $21,037 SYNERGY II: A randomised-controlled trial investigating the effect of pre and probiotic $55,000 Creating a vision for SCUH Emergency Department: Measuring and managing $11,000 Monitoring foot skin temperatures in people with a history of diabetic foot complications $11,000 Assessment of the effectiveness of clinical notes, from the clinicians perspective $21,654 Allostasis and Sedation Practices in Intensive Care Evaluation - (ALL-SPICE) $22,000 Shock and The Oxygen Challenge Test (ShOCT) $20,900 Comparison of intrathecal morphine with quadratus lumborum block $10,972 Neonatal safe sleep enablers within maternity units: a pilot study unit $21,992 Transition and transformation in neonatal special care $10,867 Tablet Based Testing for Post-Operative Cognitive Dysfunction $11,000 Just-in-time-training (JiT) to improve proficiency and confidence in anaesthetists $10,060 Establishing a Regional Paediatric Videofluoroscopic Swallow Study Clinic $11,000 Relationship of risk severity in predicting resource deployment in Healthcare $11,000 Phase I trial: Feasibility of creating an enriched environment and impact on activity $30,008 Progressive Preoperative anaemia in hip fractures of the elderly $61,512 Awareness, knowledge and attitudes towards infant care and safe sleeping practices in $72,308 Impact of an Advance Health Practitioner within paediatric outpatients: Model of Care $42,720


Supporting disadvantaged Queenslanders SCKoping Camps for at-risk youth The Sunshine Coast Koping Program offers support and strengths-based early intervention for children in families experiencing parental or sibling mental illness or drug/alcohol programs. The resiliency skills and other social-emotional benefits participants gain through the SCKoping Program have the effect of strengthening their ability to negotiate the special circumstances in which they live. Wishlist provides funding each year towards the SCKoping Program, providing support for vulnerable children and teenagers. Juvenile Diabetes Camps Wishlist continues to support the Coast’s juvenile diabetes programs including twice-yearly events for adolescents and young people with Type 1 diabetes. The program gives local young people with the disease the opportunity for peer networking and telling their stories along with the chance to meet famous guest speakers who share their experiences. Doctors are also made available to attend sessions to inform the group about latest research and advances in technology. Additionally, Wishlist funds the SCHHS annual diabetes camps which provide invaluable support to local kids living with the disease. Camp Diabetes is about having fun while making a real difference to children and adolescents living with Type 1 diabetes. Health Promotion As a health promotion charity, a large part of the Wishlist focus is to keep our community well and out of the hospital system. Waterlife, the Sunshine Coast Shufflers, Sunshine Coast University Hospital Run Club and fundraising events such as charity golf days all promote the benefits to keeping active as a key message to supporters. Waterlife is unique in attracting both novice and experienced participants to get outdoors and enjoy a healthy day of physical activity on the water. The event encourages participants to work together in a team to achieve results. The event welcomes people of any age, experience or ability. Waterlife is a highly publicised event which features extensive media coverage and promotes healthy living in the wider community. The Sunshine Coast Shufflers are a team of Wishlist and health service members who embark on an annual challenge. This year, the team completed the 21km Mapleton Challenge which was high-publicised across social media and news platforms. Our team attends monthly meetings with the SCHHS Health4Life working group whose aim is to develop a holistic wellness program for over 7,500 staff on the Sunshine Coast. This year marked the first Wellness Day which was established across several Sunshine Coast campuses promoting health and wellness. By building social capacity and offering staff opportunities to take part in healthy activities, the Health4Life program recognises that good health and wellbeing covers many dimensions including physical, social, work, mental, family, spiritual, and financial, and our activities within this group reflect this diversity. A recent upgrade to vending machines at Nambour and Gympie Hospital resulted in the decision by Wishlist to direct vending machine commissions to the Health4Life programme, providing a revenue stream for initiatives such as Emotional Resilience Training and diet and nutrition information sessions. © Sunshine Coast Health Foundation 2017 9

Summary of Financial Performance

Budget This Year Last Year Notes

Operating Income

Car Park Revenue $ 1,248,759 $ 1,137,051 $ 1,356,527 Despite budgeting for a decrease in car parking this financial year due to services at Nambour Hospital being relocated to SCUH in March, the decrease in car parking income was $111,708 under our conservative budget

Less: Car Park Expenses $ 142,589 $ 186,545 $ 120,755 Increase mostly due to the expenses associated with relocation of car park equipment when Wishlist office moved to SCUH, additional staffing required and the purchase of additional pass cards. Car park equipment maintenance of $18,918 was not budgeted for.

Net Profit from Carpark $ 1,106,170 $ 950,506 $ 1,235,772

Other Income $ 53,816 $ 55,509 $ 63,961 Interest Income increased $15,358, just over budget. 2015-2016 includes profit on sale of Motor Vehicle of $21,442

Total Operating Income $ 1,159,986 $ 1,006,015 $ 1,299,733

Less: Employment Exp $ 544,423 $ 551,083 $ 476,763 Additional positions: Marketing Co-ordinator & Events Assistant

Dep'n & Amort $ 122,000 $ 123,186 $ 121,178

Other Operating Exp $ 211,482 $ 218,187 $ 194,330 Increase mostly due to Loss on Disposal of Fixed Assets upon relocation $11,907 and Bad Debt Written Off $3,614

Total Operating Exp $ 877,905 $ 892,456 $ 792,271

Operating Profit/(Loss) $ 282,081 $ 113,559 $ 507,462

Fundraising Income $ 2,179,949 $ 1,767,012 $ 1,801,537 Last year’s fundraising income includes

nearly $300,000 raised from our House the Coast Built project. This project occurs every 2-3 years. This year we budgeted to have both a Gala Ball and a Cocktail Party to celebrate the opening of the hospital generated however only the Gala Ball was held

Less: Fundraising Expenses

$ 868,948 $ 733,198 $ 567,512 Event expenses increased due to the introduction of the SCUH Gala Ball and the restructure of our Row for Cancer event – now known as Waterlife however were still under budget due to the planned cocktail party not going ahead

Net Profit/(Loss) $ 1,311,001 $ 1,033,814 $ 1,234,025

Total Profit $ 1,593,082 $ 1,147,373 $ 1,741,487

Grant Distribution $ 1,533,958 $ 1,484,987 $ 1,713,115 Grant distribution was high last year due to the distribution of funds received from the House the Coast Built project ($300,000)

Surplus/(Deficit) $ 59,124 -$ 337,614 $ 28,372 Deficit to be taken from Surplus Profits from previous years


Summary of Financial Performance (continued)


Organisational structure


Our Board

Name Type of Appointment Date of Appointment

Reason for Appointment

Mike Kelly Chairman 22/01/99 - 30/09/18

As Chairman of Wishlist since its inception in 1998 Mike’s “hands on” approach has driven Wishlist’s strategic operations and generated the environment in which the Board operates as an entity in contrast to being a collection of individuals. A tireless worker for many causes Mike was the Principal of the Northpoint Ford dealership in Nambour for 20 years and is a well-respected member of the Sunshine Coast community. His expertise and experience has taken Wishlist from strength to strength and he uses his strong ties in the community to open doors to new fundraising opportunities. Mike is Chair of the Finance, Audit & Risk Management Committee.

Kym Chomley Deputy Chairman 26/07/07 - 30/09/18

Kym is Director of Quality Lifestyle Alliance Inc and has been Deputy Chairman since 2009, bringing 25 years’ experience in Accounting, Human Resource and Business Management. As a management executive with broad experience in all aspects of financial management, accounting, IT, training and human resources and experience in a variety of industries including professional services, property development and real estate, Kym provides invaluable advice to the Board through her role on the Projects Committee.

Cosmo Schuh Board Member 23/11/12 - 23/11/16 Nominee of the Chairman of the Sunshine Coast Hospital and Health Board effective 13/08/15

Having worked as a Public Accountant in the Gympie and South East Queensland area for more than 35 years, Cosmo brings audit, accounting and financial expertise to the team. Cosmo has been involved extensively in property development and syndication, financial management, estate planning and strategic management for small to medium business and his strong business presence and knowledge of the Gympie region is helping Wishlist establish a greater presence and network of corporate supporters in Gympie. Cos is a member of the Finance, Audit & Risk Management Committee.

Peter Boyce Board Member 24/02/17 – 30/09/18

Peter has been practising as a Solicitor since 1977 and joined the firm as a partner on 1 July, 1977. With more than 38 years’ experience Peter has an extensive knowledge of the law. Peter has practised in all areas of litigation and has special interests in criminal law, civil and commercial litigation, retirement village matters, sports law, resumption of land and compensation claims. Peter has specialised knowledge of and experience with resumption matters as a result of the Traveston Dam project, road corridors, Main Roads and water pipeline. In 2015, Peter was the subject of an Australian Story program documenting his experience of dealing with the Morcombe Coronial Inquest. Peter has been the Honorary Solicitor for Wishlist for several years and became a board member in 2017.

John Williams Board Member 19/08/16 - 30/09/18

John is the General Manager at Sunshine Coast Broadcasters Pty Ltd and is responsible for all facets of the broadcasting unit, including content, sales, technical, creative, digital and marketing. Engaging with a large number of community groups across the Sunshine Coast, John is a wealth of knowledge to assist in boosting the profile of Wishlist as a charitable organisation. Starting his career in media in 1971, John has headed several successful radio entities, including 4BC Brisbane, 2UW Sydney, Mix FM Sydney and held a director’s position with the Australian Radio Network. John is a board member of Wishlist and a member of the Wishlist Marketing Committee.

Trudy Fitzgerald Board Member .19/08/16 - 30/09/18

Trudy is an accomplished sales and marketing executive with over 23 years of diverse experience in the medical industry. Having started from the ground roots as a registered nurse her drive and tenaciousness escalated her career path to become a very successful and respected business leader today within the medical industry. The majority of Trudy’s career has been with a global medical device NASDAQ listed company EVVV (ev3), where she held various senior executive roles such as International Marketing Director and Asia Pacific Sales and Marketing Director. In 2013 Trudy started Cortex Consulting, a specialised and trusted medical and healthcare consulting company. Drawing from her expertise and industry knowledge, Trudy’s is well placed to provide regular advice to Wishlist’s Board and CEO.


Greg Fahey Board Member 22/01/01 - 23/09/19

As a former Maroochy councillor and mayoral contender, Greg Fahey’s political experience and contacts has him well-placed to help raise the profile of Wishlist in the community. Greg is also well known in local sporting circles including Sunshine Coast Rugby and as a delegate of the Australian Formula Ford Association. Greg is an active member of many volunteer organisations and he represents Wishlist actively at community and business events. Greg is a member of the Project & Funding Management Committee.

Kevin Hegarty Board Member 13/04/04 – 30/09/19

Kevin served in senior positions in Queensland Health since joining the organisation in 1995. Kevin commenced as District Manager of the Sunshine Coast Health Service District in December 2003 and has been the Chief Executive in a number of iterations of health district structures before becoming the CEO of the SCHHS. He is an Associate Fellow of the Australian College of Health Service Management and a Member of the Australian Institute of Company Directors. Kevin is a member of the FARM Committee and ensures that the relationship between the SCHHS and Wishlist is strong. Kevin resigned as CEO of the SCHHS effective 30 June 2017.

Graham Wilkinson Board Member 07/04/06 – 30/09/19

As the Health Service’s Executive Director of Nursing and Midwifery Services, Graham has over 30 years’ experience working with Queensland Health and brings his high level of knowledge and experience with Nursing and Midwifery Services and Health Management. He has a diverse Résumé of Appointments in numerous Clinical and Management positions. Graham's experience as Adjunct Professor of University of the Sunshine Coast and previous Adjunct Associate Professor appointments at the Faculty of Nursing and Health at Griffith University and University of Queensland has helped Wishlist progress its support for Education, Training and Research. Graham is a member of the Marketing Committee

Lisa Aitken Board Member 10/06/10 – 30/09/19

As Managing Partner of Aitken Legal, Lisa’s experience in general employment law, workplace health and safety and discrimination along with her wealth of experience gained from working for more than 15 years in human resources and industrial relations law means she is perfectly placed to advise Wishlist in the right course of action in complex situations. Lisa is also known for her support of various local charities and tireless efforts within the community. Lisa is a member of the Marketing Committee.

Jenny Madden Board Member 23/11/12 - 30/09/19

Jenny has more than 20 years' experience in the government and community sectors in the areas of education, health promotion and research. With a significant history in community engagement particularly in the areas of drug prevention and public health, Jenny has extensive experience in a range of community services within Australia and SE Asia. In addition to her community development experience, Jenny has undertaken major research projects in the areas of drug prevention and addictive behaviours and is well placed to provide regular informal advice to Wishlist’s Board and CEO, particularly in the areas of research and grant writing. Jenny is a member of the Project & Funding Management Committee.

During the year four (6) meetings of the Board were held.

Name No. Attended Name No. Attended Mike Kelly 5 Jenny Madden 5 Kym Chomley 6 Cosmo Schuh 6 Kevin Hegarty 4 Lisa Aitken 5 Greg Fahey 6 John Williams 3 Graham Wilkinson 6 Trudy Fitzgerald 6 Peter Boyce 2

The Role of the Board

Wishlist is governed by a voluntary Board which is responsible for the overall strategic direction of the organisation, overseeing its operations and establishing policies and procedures. The Board and management have been entrusted with the responsibility of ensuring that monies provided by donors, sponsors and the general public are efficiently managed. Board members serve voluntarily and without remuneration. Directors are appointed by the Governor in Council.


The role of the Board includes:

• Maintaining high levels of accountability to our stakeholders and external regulators. • Monitoring the performance of the CEO. • Raising awareness of the organisation within the community. • Ensuring compliance with statutory, financial, social and corporate governance responsibilities. • Providing strategic direction and developing, assessing and approving strategies, policies, plans and

budgets. • Assessing and approving applications for equipment, education, research and service support as

part of our $1million annual funding commitment to local Queensland Health services. • Monitoring risk and ensuring the presence of adequate risk management controls and reporting

procedures. • Ensuring Wishlist acts legally, ethically, responsibly and openly.

Our Team The Board delegates responsibility for implementing strategies approved by the Board and day-to-day management to the CEO, Lisa Rowe, who in turn reports to the Board at committee meetings and bi-monthly board meetings. The CEO is responsible for managing the operational aspects of Wishlist and ensuring compliance with relevant legislation. Assisting the CEO is a team of dedicated staff equating to 9.2FTE, consisting:

• a full-time Administration Officer, Anita Rechenberg • a full-time Executive Assistant, Tracey Sobey • a full-time Marketing Communications Manager, Martine Poulain • a part-time Fundraising & Events Co-ordinator, Lisa Wilson • a full-time Fundraising & Events Assistant, Ashlea Heisner • a part-time Communications Manager, Bianca Keegan • a part-time Marketing Co-ordinator, Carmen Spencer • a part-time Marketing Co-ordinator, Bianca Swann (Wishlist Connect) • a part-time Financial Controller, Toni Pointon; • a full-time Kiosk Manager, Richard Ward (located at Gympie Hospital); and • a casual Kiosk Manager, Leah Pearson (located at Gympie Hospital)

Workforce Planning and Performance Wishlist is an equal opportunity employer offering a workplace free from harassment and discrimination. Workforce planning is undertaken annually as the budget for the ensuing financial year is generated. Wishlist is committed to ensuring that fair and effective procedures and processes are implemented and adhered to for selection and employment of people to meet organisational needs. This includes defining in advance the roles and work required. A written position description and relevant KPI’s (if applicable) are prepared prior to advertising, interviewing and the selection process. By promoting a healthy work-life balance and offering flexible work arrangements for employees, Wishlist have been able retain 81.8% retention rate for all positions this year and has seen a significant boost in productivity. Early Retirement, Redundancy and Retrenchment No redundancy/early retirement/retrenchment packages were paid during the period.


Public Sector Ethics Act 1994 – Code of Conduct Wishlists’ Directors, Volunteers and Employees Code of Conduct was endorsed by the Board at the August 2014 Board Meeting, and approved by the by the Minister for Health on 20th October 2014. In accordance with Section 20 of the PSEA all staff, volunteers and Directors will be given a copy of the Code, and advised of current Wishlist procedures that align with the PSEA and Code of Conduct for the Queensland Public Service. Employment contracts and performance agreements will be congruent with the ethics priorities outlined in the Code and PSEA. Our Committees Finance, Audit & Risk Management (FARM) Committee The purpose of the Finance, Audit and Risk Management Committee is to oversee the financial aspects of Wishlist’s operations, ensure compliance with all legislative, legal and audit requirements and manage risk associated with Wishlist’s operations. Meetings are held monthly from February to December each year. The committee adheres to the Hospitals Foundation Act 1982, the Financial Accountability Act 2009, the Income Tax Assessment Act 1997 and observed the Audit Committee Guidelines. Scope of the Committee To contribute to the management and delivery of Wishlist’s operations and ensure compliance with all legislative, legal and audit requirements the Finance, Audit and Risk Management Committee undertakes the following:

• Develop Wishlist’s strategic plan in accordance with legislative requirements • Ensure Wishlist’s operations are monitored and measured against targets outlined in Wishlist’s

strategic plan • Establish annual budget and operational plan • Risk assessment and management • Identify succession plan for board and team • Annually review all committees “Terms of Reference” for endorsement by the appropriate Chair

and ensuring board operations continuously improve by monitoring the effective operation of the identified committees.

Internal Audit A one-off internal review, limited to transactions for the period ended June 30, 2015, was conducted by the internal audit team of the SCHHS as requested by Health representatives on the Wishlist Board and FARM committee, Kevin Hegarty and Cosmo Schuh. The Audit revealed 6 low risk issues which have all been addressed. Membership Membership is determined by the Wishlist Board and consists of Chair Mike Kelly (Wishlist Chairman and Director), Cos Schuh (Director and Board members SCHHB), Kevin Hegarty (SCHHS CEO and Director), Lisa Rowe (CEO), and Toni Pointon (Financial Controller). The SCHHS Chief Finance Officer or a representative may attend as invited guests when beneficial. Proxies

• Invited guests are given full participatory rights however the final decision on all matters requiring a vote rests with Directors of Wishlist.

• A proxy is allowed provided they are suitably briefed prior to the meeting.


Project and Funding Management Committee The purpose of the Project and Funding Management Committee is to provide strategic advice and recommendations to Wishlist on the allocation of Wishlist’s annual funding commitment to the needs of the Sunshine Coast Hospital and Health Service (SCHHS). The Project and Funding Management Committee also monitors and guides major projects undertaken by Wishlist. The committee adheres to the strategic and operational plan of Wishlist, and the funding round process which takes into account the priority needs of the SCHHS. Meetings are held monthly from February to December each year. Scope of the Committee To contribute to the management and delivery of Wishlist’s annual funding commitment the Project and Funding Management Committee undertakes the following:

• Establish criteria with the SCHHS in relation to Wishlist’s scope of funding • Determine Wishlist’s funding commitment through quarterly funding rounds. • Provide support with grant identification and stakeholder relationships eg. USC and research • Manage funding process through to the applicant’s final report stage. • Manage Wishlist’s major projects • Make recommendation to Board on Staff Scholarship and Research Funding Rounds.

Membership Membership is determined by the Wishlist Board and consists of Chair Greg Fahey (Director), Kym Chomley (Director), Jenny Madden (Director), Executive Director of Clinical Services (SCHHS), Lisa Rowe (CEO), and the Marketing and Communications Manager. In addition, Assoc. Professor Nicholas Gray, Chair of the SCHHS Research Committee and Graham Wilkinson, SCHHS Executive Director Nursing Services join the meeting at presentation of Staff Scholarship and Research. To add further rigour to the approval process this year the Executive Director Clinical Services, Kerrie Hayes has been attending meetings where funding rounds are assessed. Proxies Invited guests are given full participatory rights however the final decision on all matters requiring

a vote rests with Directors of Wishlist. A proxy is allowed provided they are suitably briefed prior to the meeting.

Marketing and Fundraising Committee The purpose of the Marketing and Fundraising Committee is to provide strategic advice and recommendations that serve to increase the profile of Wishlist’s activities and develop collaborative partnerships with key stakeholders. The committee adheres to the strategic and operational plan of Wishlist. Meetings are held monthly from February to December each year. Scope of the Committee To contribute to the management and delivery of Wishlist’s fundraising and marketing strategy the Marketing and Fundraising Committee undertakes the following: Developing and overseeing the fundraising strategy of Wishlist Developing and overseeing the marketing strategy of Wishlist which includes promotion of events

and Wishlist’s annual funding commitment Develop and increase the profile of the Wishlist brand Marketing of Wishlist’s projects


Membership Membership is determined by the Wishlist Board and consisted of Chair Jason Ward, Lisa Aitken (Director), Graham Wilkinson (Director), Megan Harkin (Marketing and Communications Manager), Lisa Wilson (Events Coordinator) and Bianca Keegan (Communications Officer). Proxies

• Invited guests are given full participatory rights however the final decision on all matters requiring a vote rests with Directors of Wishlist.

• A proxy is allowed provided they are suitably briefed prior to the meeting

Research Committee The Health Service’s Research Committee, comprised of representatives of Sunshine Coast Hospital and Health Service and academic representatives from tertiary partners, convenes and assesses the applications against the criteria for each category and the availability of grant funds. Recommendations made by the committee are sent to the Wishlist Project and Funding Management Committee for Board approval once a year. External Scrutiny There have been no external agency reviews or audits conducted on Wishlist during the reporting period, apart from the financial audit which is disclosed in the attached statutory accounts for 2016-2017. Open Data Wishlist has not incurred expenditure for overseas travel and/or consultancies during the reporting period. Annual reporting requirements for expenditure on consultancies, overseas travel and government bodies will be published on the Queensland Government Open Data website, available via: www.data.qld.gov.au Events

• Wishlist Grand Celebration – The Grand Celebration was held in March 2017 to coincide with the opening of the Sunshine Coast University Hospital. The evening event was held on the grounds of SCUH and raised $59,090 which will be directed to Research Projects for 2017-2018 and purchased pair of Frenzel Goggles which help in the evaluation of patients with vestibular disorders. The highly-publicised event created positive community engagement and was attended by more than 600 people.

• Wishlist Spring Carnival – This annual event held in September raised $152,157 for a General

Surgery Flex Focus 800 BK Ultrasound as well as funding Clown Doctor’s visits in paediatrics wards at SCUH. More than 500 guests attended the Caloundra Events Centre for an afternoon of fundraising, with emcees Sam Kekovich and Tony Auden.

• Melbourne Cup Charity Luncheon – More than 300 Melbourne Cup revellers – including sporting

celebrities and Sunshine coast business identities converged on the Wishlist marquee at the Sunshine Coast Turf Club for Sunshine Toyota’s Exclusive 300 Club Melbourne Cup Luncheon. This year’s luncheon which offered the chance to win a Landcruiser Sahara or $100,000 in prize money raised just over $51,000 for an EUS radial scope to assist local cancer patients.

• Mix FM’s Give Me 5 for Kids – Each year in June the Sunshine Coast community digs deep to

support 92.7 Mix FM’s Give Me 5 for Kids (GM5FK) radio appeal. This year’s donation of $346,945 was directed to growing the local Child Development Service and the needs of our local paediatric wards.


• Waterlife – The inaugural Waterlife collaborative charity event in aid of Wishlist, EndED and No Limits Adaptive Paddling raised $39,146. Wishlist’s share of the proceeds helped purchase a Radial Scope to assist doctors in facilitating a timely diagnosis and introduction to treatment for cancer patients on the Sunshine Coast. This scope fits onto the Wishlist-funded Endoscopic Ultrasound – it is the gold standard worldwide for the diagnosis and staging of pancreatic, biliary and oesophageal cancers. The event was attended by more than 200 people.

• Wishlist Jazz & Wine Festival– The first Wishlist Jazz & Wine Festival was held in Gympie in August 2016 raising $37,000 for a non-invasive Bi-PAP ventilator for Gympie Hospital’s emergency department.

Grants Received Grants received this financial year include $9,000 from the Sunshine Coast Council for the 2016 & 2017 Waterlife Events, $10,000 from the Lord Mayor’s Charitable Foundation for Waterlife 2016 and $2000 from the Sunshine Coast Council to help fund Juvenile Diabetes Camps. Volunteers Wishlist could not achieve what it does without the help of our many volunteers who are essential to the work we do. Through our many events, community and business partnerships we engage with the community, recruiting volunteers and supporters to assist with the needs of the health community, either through financial support or by volunteering their time. Our volunteers include all of Wishlist’s board members and those on the organising committees responsible for our largest events. They are all business people committed to making a difference in their local communities. Wishlist would like to acknowledge the hardworking volunteers who run the Wishlist Coffee House and have helped it become such a profitable fundraiser for Gympie Hospital. A big thank you to the Sunshiners, Nambour Hospital’s volunteer team, who are the friendly faces at the hospital reception helping in any way they can from directing people around the hospital corridors to distributing trauma teddies to the wards. Wishlist supports the Sunshiners by funding an annual Christmas function and the uniforms worn by volunteers across the SCHHS. We also thank the Australian Red Cross and the volunteers who ensure our impressive accommodation facility, Reed Charity House, provides the best possible home-away-from-home to patients of Nambour Hospital and their families. Our gratitude also extends to the beautiful ladies who volunteer hours of their time to knit, sew and create the loveable trauma teddies, blankets and newborn baby sets for the emergency and children’s wards at the hospital. Glossary FARM Finance, Audit & Risk Management Committee GM54K Mix FM’s Give Me 5 for Kids PSEA Public Service Ethics Act SC-Koping Sunshine Coast Koping Network SCHHS Sunshine Coast Hospital & Health Service SCUH Sunshine Coast University Hospital SCHI Sunshine Coast Health Institute PPP Private Public Partnership


Appendix 2 – Compliance Checklist

Summary of requirement Basis for requirement Annual report

reference

Letter of compliance

• A letter of compliance from the accountable officer or statutory body to the relevant Minister/s

ARRs — section 7 3

Accessibility • Table of contents

• Glossary

ARRs — section 9.1 2 & 19

• Public availability ARRs — section 9.2 2

• Interpreter service statement Queensland Government Language Services Policy

ARRs — section 9.3

2

• Copyright notice Copyright Act 1968


2

• Information Licensing QGEA — Information Licensing


2

General information

• Introductory Information ARRs — section 10.1 4

• Agency role and main functions ARRs — section 10.2 6

• Operating environment ARRs — section 10.3 6

Non-financial performance

• Government's objectives for the community ARRs — section 11.1 7

• Other whole-of-government plans / specific initiatives


• Agency objectives and performance indicators ARRs — section 11.3 7

• Agency service areas and service standards ARRs — section 11.4

Financial performance

• Summary of financial performance ARRs — section 12.1 10

Governance — management and structure

. Organisational structure ARRs — section 13.1 12

• Executive management ARRs — section 13.2 13-14

• Government bodies (statutory bodies and other entities)


• Public Sector Ethics Act 1994 Public Sector Ethics Act 1994


16

• Queensland public service values ARRs — section 13.5

Governance — risk management and accountability

• Risk management ARRs — section 14.1 16

• Audit committee ARRs — section 14.2 16

• Internal audit ARRs — section 14.3 16


Compliance Checklist cont.

Summary of requirement Basis for requirement Annual report

reference

• External scrutiny ARRs — section 14.4 18

• Information systems and recordkeeping ARRs — section 14.5 2

Governance — human resources

• Workforce planning and performance ARRs — section 15.1 15

• Early retirement, redundancy and retrenchment Directive No.11/12 Early Retirement, Redundancy and Retrenchment

Directive No.16/16 Early Retirement, Redundancy and Retrenchment (from 20 May 2016)


15

Open Data • Statement advising publication of information ARRs — section 16 2

• Consultancies ARRs — section 33.1 18

• Overseas travel ARRs — section 33.2 18

• Queensland Language Services Policy ARRs — section 33.3 2

Financial statements

• Certification of financial statements FAA — section 62

FPMS — sections 42, 43 and 50


Financials pg 18

• Independent Auditor's Report FAA — section 62

FPMS — section 50


Financials pg 20

FAA Financial Accountability Act 2009

FPMS Financial and Performance Management Standard 2009 ARRs Annual report requirements for Queensland Government agencies


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