supercharge your sales by connecting with millennials fred bucher eric brown group vice president,...
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SUPERCHARGE YOUR SALES BY CONNECTING WITH
MILLENNIALSFred Bucher Eric BrownGroup Vice President, Marketing
Chief Executive OfficerTime Warner Cable Media
Dataium/HIS Automotive
MILLENNIALS LIVE IN AN OMNI-SCREEN WORLD
WHO ARE MILLENNIALS, ANYWAY?
THEY ARE THE CABLE GENERATION Born at the same time as MTV
The most diverse, well-educated and digitally-connected adult generation to date
Omni-screen viewers: view content, consume news and shop for cars across all screens and devices
Leading vs. railing millennials: Different life stages
Account for 27% of auto sales
3Source: JD Power
4
6.00 am 7.30 am 8.45 am 12.30 pm
6.30 pm1.00 am 9.30 pm
CONSTANTLY CONNECTED TO CONTENT
Source: TWC Media Usage Data for measured markets, 2Q 2014
5.30 pm
Sources: JD Power April 2015, Viacom/MTV, “Millennials Have Drive”, January 2015, Bloomberg, “Millennials Embrace Cars, Defiyng Predictions of Sales Implosion, April 20, 2015, Consumer Affairs, “Millennials Buy Cars Differently Than Their Parents”, 9/15/14
TV commands almost 9 out of 10 minutes of video viewing for millennials
5
CONSTANTLY CONNECTED TO CONTENT
Source: Deloitte, Digital Democracy Survey, November 2014
MILLENNIAL VIEWING EVOLVES AS THEY AGE
6
Trailing Millennials TV Viewing on TV
43%Leading Millennials
TV Viewing on PC
28%Leading Millennials
TV Viewing on TV
57%Trailing Millennials TV Viewing on PC
41%
Source: comScore
DEVICE VIEWING IS ADDITIVE
Traditional TV Desktop/Laptop PC Tablet Smartphone
83%
44%49%
31%
92%
28% 29%
14%
96%
17% 18%
5%
18-34 35-54 55+
Consumers who used devices to watch original TV content
7
Other
I have little interest in watching TV
Over-the-air Broadcast TV fulfills my video entertainment needs
Online TV Programming fulfills my video enternatinment needs
The cost of Pay-TV service is too high
6%
8%
11%
18%
58%
6%
10%
24%
25%
35%
1Q 2014 1Q 2015
Source: VAB: Disconnected Reality: Untangling the Great Cord Cutting and Streaming Misconception, August 2015
CUTTING THE CORD?57% OF FIRST TIME CABLE SUBSCRIBERS ARE MILLENNIALS
8
Reasons for not subscribing to a MVPD Service
MILLENNIAL AUTO BUYERS
Sources: JD Power April 2015, Viacom/MTV, “Millennials Have Drive”, January 2015, Bloomberg, “Millennials Embrace Cars, Defiyng Predictions of Sales Implosion, April 20, 2015, Consumer Affairs, “Millennials Buy Cars Differently Than Their Parents”, 9/15/14
MILLENNIALS CARE ABOUT CARS
Millennials care about cars
60% “would feel like losers without a car”
76% would rather give up social media for a day than their car
And they’re ready to buy
60% would rather buy than lease a car
33% plan to buy and/or lease a new car in the next 6 months
33% would prefer to purchase a vehicle without negotiating
10
Sources: JD Power April 2015, Viacom/MTV, “Millennials Have Drive”, January 2015; Bloomberg, “Millennials Embrace Cars, Defiyng Predictions of Sales Implosion, April 20, 2015; Consumer Affairs, “Millennials Buy Cars Differently Than Their Parents”, 9/15/14
MANY PATHS TO PURCHASE
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The average American has 4 digital devices and spends 60+ hours a week across devices.
Source: Edmunds.com, “Millennial Car Shopping Behaviors” as cited in press materials, March 27, 2015
CONDUCT RESEARCH ON MOBILE
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Read Reviews Locate Vehicles of sale Research Pricing
41%
34% 33%
20% 20% 21%
Mobile Car Shopping Activities Conducted by US Millenials vs. Total Car Buyers, March 2015
Millenials* Total**
Sources: comScore Video Metrix September 2014 YouTube Partners Report, P13+; Nielsen Npower Live+7 Days, P13+, 9/1-9/30/14
SCALE MATTERS
13
YouTube Ad Supported TV
310
5,361
Minutes spent per month on YouTube vs. TV
IMPRESSIONS ARE NOT THE SAME AS TIME SPENT
Source: Rentrak – Change in Overall TV Usage over 28 Days, 2013-2014 TV Viewing vs. 2014-2015 TV Season Sept.-May. 34 Common Networks Prime Time Programs
OVERALL VIEWERSHIP IS GROWINGMEASUREMENT IS NOT KEEPING UP
14
Change in Live Viewing
+16.4%
Change in DVR + VoD Viewing
-8.9%
TVE APP DOWNLOADS – UP 31%
Source: SNL Kagan October 2014 for connected device projections; SNL Kagan 2015 for multichannel subscriber projections
STREAMING IS ADDITIVE
15
Multichannel Subscribers vs. Total U.S. Connected Devices 2015 vs. 2018 Projected (in Millions)
2015
9
30
70
101
2018
30
40
74
101
Streaming Sticks (Chromecast, etc)
Streaming Media Players (Roku, Apple TV, etc)
Game Consoles (XBox, Playstation, Wii, etc)
Multichannel Subscribers
Source: 1. Google, Sterling Branding & Ipsos, The New Multi-screen World: Understanding Cross-Platform Behavior, U.S., August 2012; 2. Nielsen/IAB Video Study 2012
SOCIAL AND TV DRIVE EACH OTHER
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Social media and TV Go Hand in Hand…One Driving to The Other
• 76% of Brand Tweets are sent by people who Tweet about TV
• Twitter TV authors drive 3x more brand conversation than non-TV authors
17
THE OMNI-SCREEN APPROACH
The average American has 4 digital devices and spends 60+ hours a week across devices.1
SCREEN AGNOSTIC
Source: 1. Google, Sterling Branding & Ipsos, The New Multi-screen World: Understanding Cross-Platform Behavior, U.S., August 2012 2. Nielsen/IAB Video Study 2012
THE OMNI-SCREEN APPROACH
Ad Recall
20%
TV + Digital Increases:
18
Brand Look-up
25%
Likeability
27%Message
Recall
40%
AUTOMOTIVE SHOPPING COMPARISON
Source: Dataium Network
AUTOMOTIVE TRAFFIC BENCHMARKS
20
AUTOMOTIVE INTERNET USAGE
21
Millennials are not that different
Millennials Other
Portal Usage 29% 29%
Facebook Referral 1.2% 1.2%
Source: Dataium Network
AUTOMOTIVE INTERNET USAGE
22
Except when they’re different
Millennials Other
Mobile Usage
13% 10%
Female Shoppers
49% 43%
Source: Dataium Network
AUTOMOTIVE TRAFFIC BENCHMARKS
23Source: Dataium Network
AUTOMOTIVE TRAFFIC BENCHMARKS
24Source: Dataium Network
AUTOMOTIVE SHOPPING BEHAVIOR
25
Shopping behavior is consistent
Millennials Other
Length of shopping cycle3 days 3 days
Time on site same same
Pages viewed before lead submission 44
Time on home page18 sec 17sec
Source: Dataium Network
AUTOMOTIVE SHOPPING BEHAVIOR
26
Some differentiation
Millennials Other
Peak time of day on site9 a.m. 4 p.m.
Visited credit/finance page 20%18%
Source: Dataium Network
SUPERCHARGE YOUR SALES BY CONNECTING WITH
MILLENNIALSFred Bucher Eric BrownGroup Vice President, Marketing
Chief Executive OfficerTime Warner Cable Media
Dataium/HIS Automotive