supervision with the team and organisation in mind webinar
TRANSCRIPT
© Bath Consultancy Group 2014A division of GP Strategies
Ltd
Supervision with the
Team and Organisation in Mind
of Supervision WebinarJanuary 2015
International Coaching Week 2014 #icw2014
Your presenters…
Professor Peter HawkinsFounder and Emeritus Chairman
Bath Consultancy Group
Chris SmithManaging Director
Bath Consultancy Group
Whilst you are waiting, please type any
questions that you have about
Supervising with the Team and
Organisation in Mind
and hit ‘Send’
WELCOME!
We will be
starting shortly.
Please type your questions
in the Q&A box
Supervising with the team and organisation in mind
The course focuses on how to do systemic supervision
so that we focus on the needs of the team, the
organisation and the organisation’s stakeholdersas well as the coach and their individual clients.
It includes how to supervise team coaching and work
with
the wider organisation.
Systemic coaching supervisionA definition
Supervision of a coach or team of coaches which is:
• Informed by a systemic perspective
• In service of all parts of the system learning and
developing
• Attends to the client in relation to their systemic
context(s)
• Includes the coach and the supervisor as part of the
field that is being reflected upon
Overview1. Supervising Individual Coaching
2. Supervising Team Coaching
3. Supervising Multiple Interventions in an
Organisation to ensure Organisational Learning
Overview1. Supervising Individual Coaching
2. Supervising Team Coaching
3. Supervising Multiple Interventions in an
Organisation to ensure Organisational Learning
The coaching paradigm shift
From facing the person you are coaching as your client, to going shoulder to shoulder with them as
your partner, jointly facing what their world of tomorrow is asking them
to step up to
Where coach and client are jointly in service of the needs of the wider
organisation and its stakeholders
Creating not just personal development but shared value for
multiple stakeholders
New paradigm questions Outside-in and future-back
?
What does your world need you to step up to, that you are struggling to step up to?
Who or what is our work in service of?
How do webest work together to create the
maximum value for those you are
in service of?
Whatpercentage of
your potential to make a
difference in the world are you
currently using?
Whatpercentage
could you be using in a year’s time? What do
we need to do to traversethe gap?
Seven modes of supervision
1. The client situation
1
4
6
7
Supervisory System
Coaching System
Supervisor
Coach
Client
2
5
3 2. The coach’s interventions
3. The coaching relationship
4. The coach
5. The supervisory
relationship and parallel
process
6. The supervisor
7. The wider context
The journey from team manager to team coach
Te
am
Ma
na
ge
r
Team
Le
ad
er
Te
am
Orc
he
str
ato
r
Te
am
Co
ach
Overview1. Supervising Individual Coaching
2. Supervising Team Coaching
3. Supervising Multiple Interventions in an
Organisation to ensure Organisational Learning
TeamFacilitation
Process Focus at events
Performance
Task and Process Focus
LeadershipTeam Coaching
Task, Process, and
Stakeholder Focus
Transformational Leadership
Team Coaching
Task, Process, Stakeholder,
and Organisational Transformation
Focus
Systemic Team Coaching
Task, Process, Stakeholder, Organisation, and System
Focus
The extended team coaching continuum
The five disciplines of high performing teams
Task
Process
Inside(within boundary)
Outside(across boundary)
Clarifying
Primary purpose
goals, objectives roles
Commissioning
Ensuring a clear commission
for the team and contracting
on what it must deliver
Co-Creating
Interpersonal and
team dynamics team culture
Connecting
and engaging all the
critical stakeholders
Core
LearningReflecting,
learning, integrating
Supervising team coaching
(Chapter 13 in Leadership Team Coaching, Peter Hawkins, Kogan Page, 2014, 2nd Edition)
Greatercomplexityof thesystem being supervised
Team Coach often feels flooded by the data and then floods the supervisor
Importance of moving quickly from data to pattern in the team and system
Then to move to what needs to shift in the relationship between team and coach
Ten modes of supervision - “The ten-
eyed model”
1. The client situation
4
6
7
Supervisory
System
Coaching
System
Supervisor
Team
Coach
Client
Team
5
2. The coach’s interventions
3. The coaching relationship
4. The coach
5. The supervisory relationship and
parallel process
6. The supervisor
7. The wider context
Team
Stakeholders
2 3
1
-2
Team
Eco-System-1
-3
-1. The team stakeholders
-2. How the team engages their
stakeholders
-3. The relationship between the
team and its stakeholders
Overview1. Supervising Individual Coaching
2. Supervising Team Coaching
3. Supervising Multiple Interventions in an
Organisation to Ensure Organisational Learning
19
E V E N T S
Patterns of behaviour
Systemic structure
Mind sets
Emotional ground
Motivational roots
Six levels of system view
Still there is a level of caricature between Corporate Centre and Academic departments
You are anarchic
and have too many
underperforming
academics and
siloed departments:
• We need to bring
you into line and
systematise you
You are an overhead
that we pay for:
• Cost us less and
serve us better
• Less un-joined
up bureaucratic
demands
Client X at its worst
Top down fix (Winners/losers)
‘Us’ and ‘Them
Jointchallenges
Talk ‘about’ not ‘with’
Resentment, critique,
complaint
Defence and counter blame
“Fight”
Locate theproblem and
fault in the other
• Create a policy
• Write a strategy
• Do nothing
“Suck up control”
Delegate
upwardsAssign
ownership/accountability
to others
Events
Avoid
• Form a committee
• Create a bureaucratic process
Client X at its best ‘Com-laberation’: A virtuous cycle of intent
Create robust ‘win-win’ solution that builds joint
confidence. “Holding and respecting
diverse/different values” Agreed prioritisation
of each other’s values
Sharedambition
“Jointchallenges”
We locate the challenge in between us
rather than in one or the other
Challenge our own behaviour as
well as that of others
We get the right people round the
table
Own joint responsibility for issue and its solution
Get the ‘dead elks’ onto the
table
Certificate in coaching supervision: programme overview
What our Alumni say...
Good event and it really helped me to get the hang of the
seven eyed model. I was also reminded of how much I enjoy
working
with group supervision.Group Supervision for Executive Coaches course, Oct 2014
A very enjoyable, inspiring and thought-provoking experience.
A great way to end the formal part of the BCG coaching
supervision certificate programme.Advanced Supervision course, Dec 2014*
*This course is only available to people completing the full Certificate Programme
Dates for your diaries
21-23 January:
Supervision Essentials
(Foundation)
London, UK
4-6 March:
Supervising with the Team and
Organisation in Mind
Bath, UK
Follow us on Twitter @BCG_OD Follow us on
© 2015 GP Strategies Limited. All rights reserved. GP Strategies, GP Strategies and logo design, BlessingWhite, Rovsing Dynamics, Asentus, Information Horizons, PMC, Sandy, Bath Consultancy Group, Academy of Training,
Martonhouse, Via Training, Beneast Training, Ultra, RWD, Communication Consulting, Option Six, Milsom, Clutterbuck Associates, Future Perfect, PerformTech, Smallpeice Enterprises, GPiLEARN, GPCALCS, GPSteam,
EtaPRO, VirtualPlant, Prospero Learning Solutions and Lorien Engineering Solutions Ltd are trademarks or registered trademarks of GP Strategies Corporation in the U.S. and other countries. All other trademarks are trademarks
or registered trademarks of their respective owners.
Proprietary to GP Strategies Limited.
www.bathconsultancygroup.com
A division of
Peter Hawkins and Chris Smith
Phone: 01225 520866