Supervisor Game ChangersTop 5 Forces Affecting Supervision Beyond 2014

Top 5 Game Changers

1. SHIFTING DEMOGRAPHICS

• 4 Generations in the Workplace• Cultural Diversity Broader value systems• Generations in the Workplace

GENERATIONS IN THE WORKPLACE –GROUP DISCUSSION

GENERATIONS IN THE WORKPLACE:ANDY ANDERSEN AND JUSTIN CLARK – FS UTILITIES

What is one difference and one similarity between your working styles that is likely a result of generational differences?

How do you both benefit from these differences?

The new age of technology

The new age of technology

The new age of technology

Source: http://chronicle.com/article/The-Professors-Behind-the-MOOC/137905/#id=overview

Massive

Open

Online

Course

Skill Shortages• Importance of Mentoring• Succession Planning• Future Leadership Qualities

• Collaborative orientation• Developer of people• Learning agility• Digitally proficient• Global mindset including cultural agility• Conscious Capitalist/Conscious Leader• Future focus• Adaptability/change orientation• Innovative/creative champion• 360 communicator

Skill Shortages• STEM (Science, Technology, Engineering,

Mathematics)

Organizational adaptability is required to meet a relentless series of challenges.

An organization that depends solely on its senior managers to deal with these challenges risks failure.

• Embrace disequilibrium - without urgency, difficult changes become far less likely.

• Managing the disequilibrium requires that you depersonalize conflict.

• Look beyond the merits of an issue to understand the interests, fears, aspirations, and loyalties of the factions that have formed around it.

• Create a culture of courageous conversations

• Foster adaptation – helping people develop “next practices” even as they continue best practices

• Be empathetic as people transition

• Mobilize everyone to generate solutions

• To generate distributed leadership leverage diversity

• Creating this kind of an environment involves giving up some authority – the aim is for everyone to “act like they own the place”

• Generate leadership

• Acknowledge the interdependence of people throughout the organization

We don’t have the answers

Optional Video: https://www.youtube.com/watch?v=7XFLTDQ4JMk

Workplace Integrity

Ethics(Gilbert Delgado, Jim Kazda)

Workplace IntegrityStandards of Ethical Conduct

Workplace IntegrityALL I REALLY NEED TO KNOW I LEARNED IN

KINDERGARTEN!• Share everything. • Play fair. • Don't hit people. • Put things back where you found them. • Clean up your own mess. • Don't take things that aren't yours. • Say you're sorry when you hurt somebody. • Wash your hands before you eat. • Flush• Warm cookies and cold milk are good for you. • Live a balanced life - learn some and think some and draw and paint and sing and

dance and play and work every day some. • Take a nap every afternoon. • When you go out in the world, watch out for traffic, hold hands and stick together. • Be aware of wonder. • Goldfish, hamsters, mice and the little seed in the Styrofoam cup all die. So do we. • And then remember the Dick-and-Jane books and the first word you learned - the

biggest word of all - LOOK.

Workplace Integrity

Martha Stewart’s Mess

Workplace Integrity

Lance Armstrong and the Livestrong Foundation

Workplace Integrity

Bob McDonnell found guilty of corruption

Workplace Integrity

Workplace Integrity

The Bernie Madoff Ponzi Scheme

Workplace Integrity

Enron Corp.

Workplace Integrity

WorldCom

Workplace IntegrityGovernment Intervention in the Workplace

• Legislation• Sarbanes-Oxley Act• NYS Procurement and Contracting Law• Burwell v. Hobby Lobby Stores

• The Equal Employment Opportunity Commission (EEOC)• Civil Rights Act• Pregnancy Discrimination Act• Equal Pay Act• Disabilities Act Americans of 1990 • Age Discrimination in Employment Act • Rehabilitation Act

Workplace IntegrityGovernment Intervention in the Workplace

• The Fair Labor Standards Act (FLSA) establishes minimum wage, overtime pay, recordkeeping, and child labor standards affecting full-time and part-time workers in the private sector and in federal, state, and local governments.

• The Family Medical Leave Act (FMLA) provides certain employees with up to 12 weeks of unpaid, job-protected leave per year. It also requires that their group health benefits be maintained during the leave.

Workplace IntegrityPHRONÊSIS

Is the Greek term for practical wisdom — the application of good judgment to human conduct.

Phronesis is the wisdom…1. To take counsel

2. To judge the goods and evils and all things that in life that are desirable and to be avoided

3. To use all the available goods finely

4. To behave rightly in society

5. To observe due occasions

6. To employ both speech and action with prudence

7. To have expert knowledge of all things that are useful

Workplace IntegrityCornell University

Statement of Ethical ConductCornell University’s reputation for excellence in the community, the state,

the nation, and the world is sustained by the commitment embodied in itsmission statement to "…foster initiative, integrity, and excellence, in anenvironment of collegiality, civility, and responsible stewardship."Executive officers, trustees, faculty, staff, student employees, and othersacting on behalf of the university are expected to maintain the highestethical standard, observing applicable policies, practices, regulations,laws, and professional standards. The absence of a specific guideline orinstruction covering a particular situation does not relieve an individual ofthe responsibility to apply the highest ethical standards when reacting tothat situation. Actions in accordance with these standards will be upheldby the university.

Workplace IntegrityCornell University

Standards of Ethical ConductPolicy 4.6

Ethical Decision - Making

Standards of Ethical Conduct

Workplace IntegrityStandards of Ethical Conduct

Cornell UniversityPolicy 4.6

1. Abuse of Power2. Communication3. Computer Use4. Confidentiality5. Conflicts of Interest and Commitment6. Financial Transactions7. Gifts (University Policy 3.25)8. Grants and Contracts9. Intellectual Property10. Kickbacks11. Patient Care12. Statutory Reporting13. Stewardship14. Policies and Procedures

Workplace IntegrityFacility Services Values

Truth:We say what we mean and do what we sayWe expect each other to:• tell the truth, share and accept information – even when difficult• seek feedback relating to our own performance and our impact on others • communicate openly, responsibly, and truthfully• continuously re-assess, and carefully evaluate existing opinions, practices, policies, and

strategies

Respect:We treat people as we want to be treatedWe are committed to achieving:• a compassionate and fulfilling workplace, dedicated to dignity for all people• freedom to express feelings and ideas openly, without fear• prompt and fair resolution of conflicts• recognition, appreciation, and celebration of each other's accomplishments• respect and welcoming of the diversity of others (ideas, gender, position, ethnicity, etc.)• personal development through training, mentoring, supervision, coaching, and leadership

agreements and decisions based on our values

Excellence:We strive to be the bestIs demonstrated by our:• providing a safe, healthy and environmentally sound campus• focus on delivering the highest quality service to the campus• stewardship of all university resources entrusted to us (people, funds, facilities, etc.)• seeking innovation through risk-taking and change• measuring and improving performance, benchmarking best practices against our own• acts of good citizenship within our community• accountability for our performance to our Customers, Employees, and Owners

Teamwork:Together we achieve moreWe can achieve more through:• participative problem solving and decision making• collaboration and partnerships• putting team objectives ahead of personal interests• diversity among people, their ideas and talents• soliciting new ideas• being accountable for our contributions to our teams, as leaders and members

Workplace IntegrityFacility Services Values

Integrity:We do the right thingWe expect:• everyone to be accountable for his or her behaviors and actions• everyone to behave in an honest and ethical manner, even when making a mistake• everyone to behave in ways that model and reflect our values• everyone to raise questions when they occur, no matter what or who is involved

Workplace IntegrityFacility Services Values

The Workforce is Changing RapidlyHow Will We Manage?

https://www.youtube.com/watch?v=2XIQkDldpmI

1. What are the three biggest leadership challenges you face?

2. How will you lead your organization into the future?

3. If you are the bridge between the past and future, what can you do?

4. Share solutions you have developed and successes you have had.