supplier info pack - smith & nephew€¦ · public supplier info pack standard account...
TRANSCRIPT
PUBLIC
Supplier Info Pack
Standard Account (previously Light Account)
Rev. 07/20/2017
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Learn About Ariba Network, Standard Account
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What is a standard account?
How does a standard account benefit me?
Can I upgrade my standard account?
Where do I go for help? FAQ
What do I do next?
Overview Standard Account
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Your customer is pleased to announce a new initiative to streamline their procurement and accounts payable
processes. By partnering with SAP Ariba® and implementing Ariba Network, standard account via interactive
email, this initiative indicates a shift to paperless and automated business transactions. Since 1996, Ariba has been
transforming the global procurement landscape for businesses of all sizes, and we are excited to provide you with
this opportunity.
What is standard account?
Sight account on Ariba Network gives you a fast, FREE way to do business with your customer
via interactive emails.
What does this mean for you?
Transacting on Ariba Network via a FREE standard account will allow you to meet your customer’s requirements
to join them on Ariba Network with the option to avoid fees.
What are the benefits?
Standard account provides access to quickly transact with SAP Ariba customers for FREE,
improve customer retention, and get paid faster.
Introduction to Ariba Network, light account
Next steps
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Next Steps To
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Receive interactive email
from your customer
Sign up for standard account
Configure account, accept terms of use,
and register
Transact with customer using
standard account
Show me howShow me how Show me how Show me how
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Receive Interactive Email Order from Smith & Nephew
Click the Process Order button in the PO notification (interactive email)
Next step
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Sign Up for standard account
Select the Sign up option to create a new standard account
-OR- use your existing account by clicking on Log in
Next step
Note: If your company is already on Ariba
Network, you can add your relationship
with Smith & Nephew to your existing
account. Login using the administrator
username and password associated with
the applicable existing account
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Configure Account, Accept Terms of Use, and Register
Next step
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Transact with Smith & Nephew using standard account
Click on Create Invoice to get started to process PO information into invoice.
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If you need assistance, please refer to the articles in the Help Center (right-hand side).
Next step
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Optional- Link Standard Account & Enterprise Account User IDs
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From your standard account dashboard, click your
name to the right of Company Settings and click on
Link User IDs from the menu.
Once a User ID is linked it cannot be unlinked
Under No Approval Needed enter the credentials for the
full-use account to be linked and click Link AccountsYou can then switch between the linked User IDs by clicking
your name and the account you would like to access
Benefits
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FREE for all basic transactions
Create validated, electronic invoices and other
business documents within seconds
Improve invoice accuracy and get paid faster
Receive real-time invoice status notifications
Increase business with existing and future
customers using Ariba Discovery
Promote your company to other customers on
Ariba Network
Email notification and online download provide
access to invoices for your local archiving
Enjoy a single, unified user experience using
one account for order fulfillment, selling, and
mobile access
How Standard Account benefits YOU
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Ariba Discovery
Matching Suppliers to Buyers Ready to Buy
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SAP Ariba Supplier Mobile App
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Apple iTunes App Store or Google Play
Upgrade
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Standard Account vs. Enterprise Account on Ariba NetworkFeatures Standard Account Enterprise Account
Access Through email notifications Online dashboard
Company Profile
Purchase Order, Order confirmation (full & partial),
Ship Notice, Service Entry Sheet, (Non-PO) Invoice,
Credit Memo
Electronic Catalogs
Invoice status Email notifications Outbox with easy access from any browser
Legal Archive Email notification and online download • Long-term invoice archiving for global compliance (Regional
restrictions apply)
• Capability to mass download invoices for local archiving
Ariba Support Online Help Center • Support via phone, chat, or email
• Direct access to enablement experts for onboarding assistance
• Technical support for configuration and integration assistance
• Online educational training courses
Integration
Reporting
Multiple customer relationships
Multi users
Mobile App
Ariba Discovery Fees may apply to respond to leads.
Click here for more information. Fees may apply to respond to leads.
Click here for more information.
Fees FREE Fees may apply, See complete details.
More
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Upgrade
Home Page – Upgrade to Realize the Full Value of Ariba Network
Help
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Supplier Help Resources
The Help Center will provide assistance while using your Light Account:
• Click the Help Center link at the bottom of your interactive email
• When logged into your light account, click the Help Center link in the upper
right corner to expand the panel and gain access to relevant help topics
The Ariba Network, light account support page will provide access to:
• A summary of light account features
• A quick tutorial on how to replay and respond to your customer
• Side-by-side comparison of light account and full-use account
• The Supplier Success Session Portal to register for an upcoming live demo
• A pre-recorded overview and demo of light account
FAQ
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FAQ
Q: What is standard account capability on Ariba Network?
A: Ariba Network, standard account capability is a way to automate business with any buyer. Support for most transaction types allows you to meet
your buyer’s compliance requirements. You have the option to upgrade to an enterprise account (fees paid by Intel) at any time, if you need
advanced capabilities such as catalogs, integration, or full access to inbox/outbox features.
Q: How can I access this new capability?
A: Your customer must send you a standard account invitation to transact with them using this methodology.
Q: What document types are supported for this free account?
A: Suppliers transact unlimited documents such as orders, order confirmation (OC), advance ship notices (ASN), and service entry sheets (SES),
PO-invoices using PO-Flip (convert orders into an e-invoice with the simple click of a button), non-PO invoices and credit memos, invoice status
notifications, payment proposals, and remittance details.
Q: What if I have already signed up for Ariba Network? Can I switch to standard account?
A: If you are already using Ariba Network with a buyer, we recommend that you continue using this transaction method. There is no direct way to
change an Ariba Network subscription (enterprise account) to a standard account.
Q: Am I required to register on Ariba Network to use standard account?
A: Yes. You will be sent an interactive email from your buyer. To respond you must register for a free standard account. This free account is not the
same as a enterprise Ariba Network account. You only need to upgrade to an enterprise account on Ariba Network when you determine that
you desire the additional functionality.
Q: Can I access my Ariba Network standard account and enterprise account from the same user ID?
A: Yes. You can easily toggle between your standard account and enterprise account by linking your user IDs.
More FAQ
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FAQQ: How do I invoice a purchase order if I lose the email notification?
A: If you misplace a purchase order (PO) email notification, you have the following options:
• Resend the PO email: Log in to your Ariba Network standard account. In the PO list on the home dashboard of your account, click
Select > Send me a copy to take action in the Action column next to the PO.
• Request a manual copy of the PO from your customer: After you have a copy of the PO, you can create and submit a non-PO invoice.
Q: How do I create documents against purchase orders from my customer?
A: To process a purchase order, you need to click the Process Order button in the purchase order email notification.After you register or log in to your Ariba Network standard account, you are taken to the purchase order details page, where you can
create documents like order confirmations, ship notices, and invoices against the purchase order.
Q: How do I add purchase orders to my existing Ariba Network Account?
A: If you've previously registered a standard account or enterprise account on Ariba Network to transact with a different customer, you
have the option to add the transactions with your new customer to your existing account.
To add your new purchase orders to your existing account:
1. In the purchase order email notification, click Process order and then click Log in on the standard account landing page.
2. Log in with the administrator username and password for the existing account.
Q: What should I do if my registration confirmation link is expired?
A: If the confirmation link expired immediately after receiving the email, please log in to your account
directly at https://supplier-2.ariba.com
If the confirmation is accepted, you will be able to view your account. If you are unable to access your account, you can request to
resend the confirmation email.