[SURVEY SAYS] SUPPLY CHAIN HICCUPS: MANUAL OR AUTOMATED

INTERVENTION?

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ABOUTXENETA

At Xeneta we believe there is an untapped potential for everyone in the industry, to systematically learn from our individual and collective efforts. We hold true that "if you cannot measure it, you cannot improve it". That’s why we think actionable metrics is the key to continuously evolve for every business, and ultimately the entire industry. Rethinking global logistics is the vision of Xeneta.

With international experience from the logistics industry, we have first-hand knowledge of the challenges related to high volatility and lack of transparency in the ocean freight market. By combining logistics background and information technology expertise, we found the solution

WE ARE TRANSFORMING GLOBAL LOGISTICS

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FREIGHT RATES?

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TIME.

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IN THIS WEEK’S SOCIAL MEDIA SURVEY, WE ASKED "TO WHAT

EXTENT DO YOUR INTERNATIONAL SHIPMENTS REQUIRE MANUAL

INTERVENTION TO FIX HICCUPS AS CARGO MOVES THROUGH THE

SUPPLY CHAIN?"

EVEN THOUGH, WE ARE IN, WHAT I WOULD CALL THE "TECH AGE", THE

SURVEY RESULTS SIDED MAINLY WITH "MANUAL INTERVENTION".

MANUAL INTERVENTION

CONTINUES

HALF THE RESPONDENTS (50%) INDICATED THAT THEY MANUALLY

INTERFERED WITH MORE THAN 50% OF SHIPMENTS, WITH 39% NOTING

THEY MANUALLY INTEREFERED LESS THAN 50% OF SHIPMENTS; 6%

WERE USED FULLY AUTOMATED INTEREFERENCE AND 5% DID NOT

MEASURE.

FOLKS REALIZE THE BENEFIT OF AUTOMATION BUT FOR MANY IT’S DECIDING WHETHER TO BUILD OR PURCHASE A TECHNOLOGY SYSTEM OR TO UTILIZE THE GROWING NUMBER OF ONLINE MARKETPLACES THAT ARE AVAILABLE.

THINK ABOUT THIS QUESTION:

A SHIPMENT FROM NINGBO, CHINA TRAVELING TO LOS ANGELES NEEDS TO BE INTERCEPTED. HOW DO YOU

ONCE IT’S EN ROUTE THERE’S NO WAY TO INTERVENEOASTS.

AN EMAIL EXCHANGE THAT CAN TAKE ALL DAY (IF YOU’RE LUCKY)

ONLINE PORTAL WITH REAL TIME CAPABILITIES FOR MANAGING SHIPMENTS AND COLLABORATING WITH PARTNERS

HALF THE RESPONDENTS (50%) INDICATED THAT THEY MANUALLY

INTERFERED WITH MORE THAN 50% OF SHIPMENTS, WITH 39% NOTING

THEY MANUALLY INTEREFERED LESS THAN 50% OF SHIPMENTS; 6%

WERE USED FULLY AUTOMATED INTEREFERENCE AND 5% DID NOT

MEASURE.

THANKS TO AUTOMATION, IT IS POSSIBLE TO LOG

INTO AN ONLINE PORTAL AND WITH A FEW CLICKS,

A SHIPPER CAN MAKE CHANGES TO A SHIPMENT

TRAVELING VIA OCEAN, AIR, ROAD OR RAIL. IT'S

MORE A MATTER OF THE DIGITAL REVOLUTION IN

SHIPPING AND LOGISTICS TO SOUND LESS SCARY AND BREAK HABITS OF YESTERYEAR. HUMANS AND MACHINES CAN BE

FRIENDS.

VISIBILITY IS VITAL

VISIBILITY INTO SHIPMENTS IS VITAL. ACCORDING TO RAIMOND VAN KAMPEN, VICE PRESIDENT OF INTERNATIONAL LOGISTICS AT CLX LOGISTICS, UNDERSTANDING WHERE ONE’S CARGO IS AT ANY GIVEN TIME GIVES THE SHIPPER THE ABILITY TO PREPARE FOR THE NEXT STEP.

IN ADDITION, VISIBILITY MITIGATES RISK AND ADDS AGILITY. IF A REFRIGERATED SHIPMENT HAS A TEMPERATURE ALERT SENSOR THAT NOTIFIES THE CARRIER AND SHIPPER WHEN A SHIPMENT IS OFF-TEMPERATURE, THE CARRIER AND/OR SHIPPER CAN IMMEDIATELY OR VIA REMOTELY ADDRESS THE SITUATION AND CORRECT IT BEFORE THE PRODUCT IS COMPROMISED

IT’S YOUR CHOICE AND IT ALSO DEPENDS ON YOUR NEEDS. THERE ARE MANY SOFTWARE COMPANIES THAT CAN PROVIDE CUSTOMIZED SOLUTIONS, OFF-THE-SHELF SOLUTIONS THAT ARE LITERALLY PLUG AND PLAYS AS WELL AS ONLINE MARKETPLACES. DO YOUR HOMEWORK.

OCEAN FREIGHT RATES IN REAL TIME

WATCHWEBINAR

THANKS TO AUTOMATION, IT IS POSSIBLE TO LOG

INTO AN ONLINE PORTAL AND WITH A FEW CLICKS,

A SHIPPER CAN MAKE CHANGES TO A SHIPMENT

TRAVELING VIA OCEAN, AIR, ROAD OR RAIL. IT'S

MORE A MATTER OF THE DIGITAL REVOLUTION IN

SHIPPING AND LOGISTICS TO SOUND LESS SCARY AND BREAK HABITS OF YESTERYEAR. HUMANS AND MACHINES CAN BE

FRIENDS.

LEARN HOW XENETA CAN HELPYOU GET INSIGHT AND

INTELLIGENCE INTO YOUR GLOBAL OCEAN FREIGHT PRICES AND

CHANGE YOUR LOGISTICS BUSINESS:

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