supply chain management-2009

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    Supply ChainManagement

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    Tier 1

    Suppliers

    Distributors

    Retailers

    Customers

    Factory

    Warehouse

    Factory

    7 days review2 days to transmit order

    10 days review

    2 days to transmit order

    1 day to transmit order

    7 days review2 days to transmit order

    2 days from receipt to issue1 day to prepare shipment3 days for transit

    2 days from receipt to issue1 day to prepare shipment7 days for transit

    1 day from receipt to issue26 days for manufacturing1 day for transit

    3 days to prepare shipment2 days for transit

    2 days from receipt to issue

    Tier 2

    Suppliers8 days to prepare shipment2 days for transit7 days review

    2 days to transmit order

    Supply Chain Structure

    O

    M

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    Bullwhip Effect

    Orde

    r

    Quantity

    Time

    Retailers Orders

    Orde

    r

    Quantity

    Time

    Wholesalers Orders

    Orde

    r

    Quantity

    Time

    Manufacturers Orders

    The magnification of variability in orders in the supply-

    chain

    The magnification of variability in orders in the supply-

    chain

    A lot ofretailers each

    with little

    variability in

    their orders.

    A lot of

    retailers each

    with little

    variability in

    their orders.

    can lead togreater variability

    for a fewer number

    of wholesalers,

    and

    can lead to

    greater variability

    for a fewer number

    of wholesalers,

    and

    can lead toeven greater

    variability for a

    single

    manufacturer.

    can lead to

    even greater

    variability for a

    single

    manufacturer.

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    Bullwhip effect in autos to machine tools

    -80%

    -60%

    -40%

    -20%

    0%

    20%

    40%

    60%

    80%

    %

    chang

    eindem

    and

    GDP = solid line

    Source:Anderson, Fine and Parker (1996)

    Autos

    Machine tools

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    Consequences of the bullwhip effect

    Inefficient production or excessive inventory.

    Low utilization of the distribution channel.

    Necessity to have capacity far exceedingaverage demand.

    High transportation costs.

    Poor customer service due to stock outs.

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    Typical Supply chain

    Supplier

    Retailer 1

    Retailer 2

    Retailer 20

    .

    .

    .

    Retailers

    demandsRetailers

    orders/

    suppliers

    demand

    Supplier

    Retailer 1

    Retailer 2

    Retailer 20

    .

    .

    .

    Retailers

    demandsRetailers

    orders/

    suppliers

    demand

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    Causes of Bullwhip Effect

    Information Asymmetry Different demand forecasting at different levels

    based on different sets of information

    Batch Purchasing To exploit scale economies

    Rationing and Shortage Gaming Inflated orders from retailers

    Price Fluctuations Trade discounts may result in forward buying

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    Trade promotions and forward buying

    Supplier gives retailer a temporary discount, called a trade promotion.

    Retailer purchases enough to satisfy demand until the next trade promotion.

    Example: Campbells Chicken Noodle Soup over a one year period:

    One retailers buy

    Time (weeks)

    Cases

    Shipments

    Consumption

    0

    1000

    2000

    3000

    4000

    5000

    6000

    7000

    D

    ec

    Jan

    Feb

    M

    ar

    A

    pr

    M

    ay

    Jun

    Jul

    A

    ug

    Sep

    Oct

    N

    ov

    Cases

    Total shipments and consumption

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    Levers for Managing the

    Bullwhip Effect

    Operational Effectiveness

    Information Sharing

    Channel Alignment

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    Operational Effectiveness Reduce Flow Time

    Reduce flow time for information Through technologies like EDI, Point of Sale info

    Reduce flow time for material Cross Docking

    Reduce scale economies By reducing fixed costs of ordering, set up etc.

    Giving discounts to assortments of products Use 3PLs for transportation

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    Information Sharing

    Share information across the supply chain

    Share consumption info with upstream

    Share POS data with suppliers

    Share availability info with downstream

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    Managing the Bullwhip Effect

    Channel Alignment Coordinate replenishment and forecasting

    Vendor Managed Inventory (VMI)Continuous Replenishment ProgramCollaborative Forecasting and Replenishment

    Program (CFRP)

    Stabilize PricesEvery Day Low Pricing (EDLP)

    Allocation PoliciesUse past sales/orders

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    Hau Lees Supply Chain

    Uncertainty Framework

    Demand Uncertainty

    Low (Functionalproducts)

    High (Innovativeproducts)

    Efficient SC

    Ex.: Grocery

    Responsive SC

    Ex.: Computers

    Risk-Hedging SC

    Ex.: Hydro-electricpower

    Agile SC

    Ex.: Telecom

    Low(StableProcess)

    High(EvolvingProcess)

    Supply

    Uncertainty