supply chain management-2009
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Supply ChainManagement
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Tier 1
Suppliers
Distributors
Retailers
Customers
Factory
Warehouse
Factory
7 days review2 days to transmit order
10 days review
2 days to transmit order
1 day to transmit order
7 days review2 days to transmit order
2 days from receipt to issue1 day to prepare shipment3 days for transit
2 days from receipt to issue1 day to prepare shipment7 days for transit
1 day from receipt to issue26 days for manufacturing1 day for transit
3 days to prepare shipment2 days for transit
2 days from receipt to issue
Tier 2
Suppliers8 days to prepare shipment2 days for transit7 days review
2 days to transmit order
Supply Chain Structure
O
M
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Bullwhip Effect
Orde
r
Quantity
Time
Retailers Orders
Orde
r
Quantity
Time
Wholesalers Orders
Orde
r
Quantity
Time
Manufacturers Orders
The magnification of variability in orders in the supply-
chain
The magnification of variability in orders in the supply-
chain
A lot ofretailers each
with little
variability in
their orders.
A lot of
retailers each
with little
variability in
their orders.
can lead togreater variability
for a fewer number
of wholesalers,
and
can lead to
greater variability
for a fewer number
of wholesalers,
and
can lead toeven greater
variability for a
single
manufacturer.
can lead to
even greater
variability for a
single
manufacturer.
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Bullwhip effect in autos to machine tools
-80%
-60%
-40%
-20%
0%
20%
40%
60%
80%
%
chang
eindem
and
GDP = solid line
Source:Anderson, Fine and Parker (1996)
Autos
Machine tools
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Consequences of the bullwhip effect
Inefficient production or excessive inventory.
Low utilization of the distribution channel.
Necessity to have capacity far exceedingaverage demand.
High transportation costs.
Poor customer service due to stock outs.
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Typical Supply chain
Supplier
Retailer 1
Retailer 2
Retailer 20
.
.
.
Retailers
demandsRetailers
orders/
suppliers
demand
Supplier
Retailer 1
Retailer 2
Retailer 20
.
.
.
Retailers
demandsRetailers
orders/
suppliers
demand
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Causes of Bullwhip Effect
Information Asymmetry Different demand forecasting at different levels
based on different sets of information
Batch Purchasing To exploit scale economies
Rationing and Shortage Gaming Inflated orders from retailers
Price Fluctuations Trade discounts may result in forward buying
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Trade promotions and forward buying
Supplier gives retailer a temporary discount, called a trade promotion.
Retailer purchases enough to satisfy demand until the next trade promotion.
Example: Campbells Chicken Noodle Soup over a one year period:
One retailers buy
Time (weeks)
Cases
Shipments
Consumption
0
1000
2000
3000
4000
5000
6000
7000
D
ec
Jan
Feb
M
ar
A
pr
M
ay
Jun
Jul
A
ug
Sep
Oct
N
ov
Cases
Total shipments and consumption
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Levers for Managing the
Bullwhip Effect
Operational Effectiveness
Information Sharing
Channel Alignment
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Operational Effectiveness Reduce Flow Time
Reduce flow time for information Through technologies like EDI, Point of Sale info
Reduce flow time for material Cross Docking
Reduce scale economies By reducing fixed costs of ordering, set up etc.
Giving discounts to assortments of products Use 3PLs for transportation
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Information Sharing
Share information across the supply chain
Share consumption info with upstream
Share POS data with suppliers
Share availability info with downstream
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Managing the Bullwhip Effect
Channel Alignment Coordinate replenishment and forecasting
Vendor Managed Inventory (VMI)Continuous Replenishment ProgramCollaborative Forecasting and Replenishment
Program (CFRP)
Stabilize PricesEvery Day Low Pricing (EDLP)
Allocation PoliciesUse past sales/orders
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Hau Lees Supply Chain
Uncertainty Framework
Demand Uncertainty
Low (Functionalproducts)
High (Innovativeproducts)
Efficient SC
Ex.: Grocery
Responsive SC
Ex.: Computers
Risk-Hedging SC
Ex.: Hydro-electricpower
Agile SC
Ex.: Telecom
Low(StableProcess)
High(EvolvingProcess)
Supply
Uncertainty