SUPPLY CHAIN OPERATIONS REFERENCE

Sergio Vacca SCOR-P, CSCP Italian, is an independent Supply Chain Management Consultant since 2015 and expert trainer, coaching managers and teams and supporting organizations to improve their performances. His activities span from operational excellence to Lean, TPM and overall E2E BPR and improvement, problem solving and technical leadership development, always bringing teams to practice with “hands on”. The preferred business sectors are FMCG, Pharma, Food and Chemical, but also Distribution companies and Luxury. Sergio has previously worked for the Procter & Gamble Co. from 1985 to 2001 in H&BC, F&HC and Paper businesses with progressing responsibilities in plant manufacturing including unit start up’s, organization development, logistics, category demand planning and supply planning in Italy, Germany, Belgium and Switzerland and then for the LVMH Group from 2001 to 2014 as global Supply Chain Planning Senior Director

at Bulgari in Italy and Switzerland, Jeweler business. On top of consultancy, he is certified APICS Instructor, teaching and coaching on SCOR Professional (SCOR-P), Certified Supply Chain Professional (CSCP) and CPIM BSCM with a long-lasting experience as member of the European Leadership team of the ASCC – APICS Supply Chain Council since 2005, when he joined as volunteer member of the TDSC – Technical Development Steering Committee for the structuring and enhancement of the SCOR model framework. He is also adjunct faculty at the Rome University international MScBA in the Supply Chain practice, specifically on SCOR and has taught SCM in various European academic institutions as lecturer. He seats as VP of Education at the CSCMP – Council of Supply Chain Professionals-Italy and Switzerland Round Table and is Six Sigma qualified. Holds a Master degree in Chemical Engineering. Sergio has joined LEORON as Expert Trainer in 2016.

Sergio Vacca

Expert Trainer

2

Delivery Type Group Live

Pre-requisitesA basic knowledge and under-

standing of Supply Chain dynamics

Level Advanced Training

5 KEY TAKE AWAYS

1 Explore the origins and goals of the SCOR Reference Model framework

2 Understand the structure of the SCOR Reference Model framework sourcebooks

3Work with the four central parts of the SCOR framework: Performance, Processes, Practices, and People

4 Understand the benchmarking approach

5 Summarize a SCOR improvement program

Supply Chain professionals, supply chain directors, de-mand and supply managers/planners, schedulers, logis-tics managers, production managers, buyers

WHO SHOULDATTEND?

COURSE OBJECTIVES

The SCOR-P training introduces attendees to the full scope and contents of the APICS SCOR framework. Attendees will learn the major process components of the framework (Plan, Source, Make, Deliver, Return, Enable) from a supply chain perspective. Participants also will learn how to:

» Use the framework to model supply chains » Understand the key supply chain performance

indicators and choose the right indicators to characterize supply chain performance

» Understand the key best practices for use in benchmarking and performance improvement

» Recognize the typical deliverables recommended on any supply chain improvement project

» Use SCOR tools and techniques to identify key elements in a project

SCOR Professional (SCOR-P) training provides an in-depth understanding of the latest version of the Supply Chain Operations Reference (SCOR) model, widely rec-ognized as the global model for supply chain efficiency. Participants learn how to apply the SCOR model frame-work, how to use and interpret SCOR metrics, and how to organize a typical SCOR project.The course provides the credentials to earn for the final SCOR-P certification within 6 months from the course completion by testing at one of the several Pearson Vue providers worldwide.SCOR P certified professionals demonstrate a high com-mitment within their organization to improve the per-formance of their supply chain and to adopt the most effective standards and methodology, here including the benchmarking process.

BENEFITS OF ATTENDING

TRAINING METHODOLOGYThe 3 days training course follows the standard APICS outline, however it is designed to become very interactive among participants, so to address the major existing concerns and offering coaching and support from the Instructor and the opportunity to share learnings within the group. During the course, examples on SCOR implementation will be provided together with a case study and the participants will practice working in subgroups.

December 09-11, 2018 | Dubai, UAE

3www.leoron.com

APICS The Association for Oper-ations Management is the glob-al leader and premier source of the body of knowledge in supply

chain and operations management, including production, inventory, materials management, purchasing, and logistics. Since 1957, individuals and companies have relied on APICS for its superior training, internationally recognized certifica-tions, comprehensive resources, and worldwide network of accomplished industry professionals. APICS recognizes the contributions supply chain and operations management pro-fessionals make to their employers and the global economy and has developed a comprehensive suite of educational re-sources, including:

» education, training, industry publications and research, and world-renowned certification programs

» opportunities for career development, networking, and best practice sharing

» local and global membership and affiliation opportunities worldwide.

“This product is the proprietary property of the American Produc-tion and Inventory Control Society (“APICS”). Any unauthorized use, reproduction, or transfer of this product is strictly prohibited. Copyright©APICS 2014. All rights reserved.”

At the beginning of 2013, LEORON Professional De-velopment In-

stitute has commenced a cooperation with APICS - The Association for Supply Chain Management which is the global leader and premier source of the body of knowledge in supply chain and operations management, including pro-duction, inventory, materials management, purchasing, and logistics. In 2018 Leoron has become the first APICS Premier Channel Partner in the whole Middle East.

COURSE OVERVIEWThe course will introduce the SCOR (Supply Chain Op-erations Reference model) framework, which was de-veloped to assist businesses to understand, structure, and evaluate the performance of their supply chains. It was founded as a supply chain improvement method-ology using process analysis, performance metrics, and best practices to improve supply chains by identifying performance gaps, guiding organizational change man-agement, and providing the analysis needed to drive improvement programs to achieve increased levels of supply chain performance.

Days 1 & 2SCOR Framework

I. Introduction » Framework overview » Framework agenda » Participant and instructor introductions » Exercise: Framework questions

II. Supply Chain Processes » Introduction to SCOR processes » Codification » SCOR process tables and graphics » SCOR Level-2 detail » SCOR Level-2 example scenarios

- Source framework - Definition - Level-2 processes - Level-3 processes - Source exercise

- Make framework - Definition - Level-2 processes - Level-3 processes - Make exercise

- Deliver framework - Definition - Level-2 processes - Level-3 processes - Deliver exercise

- Return framework - Definition - Level-2 processes - Level-3 processes - Return exercise

- Plan framework - Definition - Level-2 processes - Level-3 processes - Plan exercise

- Enable framework - Definition - Level-2 processes - Level-3 processes - Enable exercise

III. Process Modeling with SCOR » Definition

Days 3Problem Solving with SCOR

I. Introduction » Course outline

II. The SCOR Roadmap » The SCOR roadmap – introduction » The SCOR roadmap

III. S. Set the Scope » S. Set the scope – introduction » S1. Understand the mandate » S2. Document the supply chain » S3. Collect performance data » S4. Define and approve scope

IV. C. Configure the Network » C. Configure the network – introduction » C1. Capture and document current state » C2. Analyze current state » C3. Develop Alternatives

» Creating a scope diagram » Creating a geographical map » Creating a thread diagram » Modeling with SCOR » Collecting process information

IV. Supply Chain Performance » Introduction to SCOR performance » SCOR performance attributes » Codification » SCOR Metrics

- Level-1 Metrics (KPIs)-reliability, responsiveness, agility, cost, and assets

- Exercise » SCORcard » Metrics interpretation » Benchmarking

- Benchmarking exercise » Performance exercise

V. Supply Chain Practices » Introduction to SCOR practices » Classification of practices » Codification » Best practice selection » Exercise

VI. Supply Chain People » Introduction to SCOR people » Competency levels » Defining skills » Exercise

VII. Recap » Process framework » Key SCOR processes » Process Configuration » SCOR Metrics » SCORcards/Benchmarks » Practices » Skills

VIII. Concluding matter

December 09-11, 2018 | Dubai, UAE

4

» C4. Test and approve scenarios » C5. Capture the future state

V. O. Optimize Processes » O. Optimize processes – overview » O1. Organize project teams » O2. Collect and documents current processes » O3. Analyze process performance » O4. Develop alternative processes » O5. Test and approve alternative processes » O6. Finalize future state documentation

VI. R. Ready for Change » R. Ready for change – overview » R1. Prioritization and sequencing » R2. Resource and Skills Assessment » R3. Incentives Planning » R4. Finalize process documentation » R5. Finalize and approve plans » R6. Monitoring progress

VII. Project Variations » Supply chain strategy projects » Merger, acquisition, divestiture projects » Outsourcing, insourcing projects » Other project types

VIII. Next Steps » SCOR-P endorsement » Case study – Sample, Inc.

PROGRAMTIMINGS

Registration will begin at 08.00 on Day One.

The program will commence at 08.30 each day and continue until 16.30.

There will be two refreshment breaks and lunch at ap-propriate intervals.

IN-HOUSE If interested to run this course in-house please contact Goran Gakidev at +971 4 447 5711 ore-mail: goran.gakidev@leoron.com

DISTANCE LEARNING PROG.If interested to run this course with our distance learning program please contact Agron Kurtishi at +971 4 447 5711 or e-mail: agron.kurtishi@leoron.com

December 09-11, 2018 | Dubai, UAE

5www.leoron.com

TERMS & CONDITIONS

1. Payment Terms for LEORON Professional Development Institute (hereafter LEORON PDI)a. 100% payment of the amount in maximum 15 days upon the receipt of the invoice. b. The payment shall be conducted either in cash, credit/debit card, cheque or bank transfer. c. The stated amount is exclusive of Withholding Tax and other duties, taxes and transfer related charges which if

applicable are payable by the client in addition to the stated amount.2. Cancelation and Postponement Policy

a. All cancelations and postponements shall be done in written form.b. In case of client cancelation:

i. No cancelation fee if the cancelation takes place not less than 14 days prior to the beginning of the course,ii. 50% cancelation fee if the cancelation takes place between 7 days and 14 days prior to the beginning of the course,iii. 100% cancelation fee if the cancelation takes place less than 7 days prior to the beginning of the course,

c. In case of client postponement, i. LEORON PDI issues a credit note which states that the paid amount can be used for participation in any of the

company’s courses which are scheduled in a period of 12 months from the date of the credit note.ii. A 25% postponement fee if the postponement takes place less than 10 days prior to the beginning of the course

d. In case of LEORON PDI cancelation:i. A 100% refund shall be applicable if LEORON PDI decides to cancel the event - the client has an option to receive

a credit note which can be used for any course for a period of 12 months.ii. In case of LEORON PDI postponement - the client may choose to participate on the same course at the later date or

to be issued a credit note which states that the paid amount can be used for participation of any of the company’s courses which are scheduled in a period of 12 months from the date of the credit note.

3. Selection of Trainer and LocationSelection of the trainer and training location shall be at the discretion of LEORON PDI. Every effort shall be made to maintain continuity, but, if necessary, LEORON PDI can change the trainer and training location any time prior to commencement of the course.

4. Intellectual PropertyThe copyright, intellectual property and design rights of the learning materials are property of LEORON PDI and its expert trainers. It cannot be copied, shared or reproduced without prior written consent of LEORON PDI.

5. Health and SafetyThe clients must conform to and comply with the Health and Safety Policy and Procedures as laid down by LEORON PDI or its partner organizations when the course is delivered in leased premises. Breaches of these policies and procedures may result with the client being suspended or excluded from the course and premises.

6. Complaints and Refunds Procedurea. LEORON PDI shall deem relevant the following types of complaints:

i. If the contents of a course or the training materials are incorrect or inappropriate.ii. If the duration of the course is significantly different to that invoiced.iii. If the conduct or actions by the LEORON PDI trainer are inappropriate or offensive.iv. If the training delivery is not on a satisfactory level

b. Enquiries and complaints shall be made in written form and have to contain sufficient detail to allow LEORON PDI to compile an official written response.

c. All official enquiries and complaints shall be submitted electronically to Val Jusufi, Managing Director of LEORON PDI, at val@leoron.com

d. LEORON PDI shall officially respond to the complaint no later than 7 days from the date of its reception.7. Force Majeure

LEORON PDI shall not be liable to the clients or be deemed to be in breach of any agreement it has concluded with them for any delay in performing or failure to perform any of the LEORON PDI’s obligations in respect of the services if the delay or failure was due to any cause such as war, warlike activities, fire, storm, explosion, national emergency, labor dispute, strike, lock-out, civil disturbance, actual or threatened violence by any terrorist group, newly enacted law or regulation or any other cause not within the control of LEORON PDI.

8. Governing LawThis contract shall be governed by and construed in accordance with the Laws and Regulations of the DMC-CA Authority in Dubai, UAE.

I have read and agreed to the following terms and conditions!

COURSE DETAILSSUPPLY CHAIN OPERATIONS REFERENCE PROFESSIONAL

Date: December 09-11, 2018 Location: Dubai, UAE

Signature:

leoron.comREGISTRATION FORM

*Note: If your PDF reader is not able to submit this registration form, please save a local copy, attach it, and send it via Email to: register@leoron.com

Pay by CREDIT CARD

Pay by INVOICE

4 EASY WAYS TO REGISTER

T: +971 4 447 5711

F: +971 4 447 5710

E: register@leoron.com

W: www.leoron.com

COURSE FEE: US$ 4390SAVINGS & DISCOUNTS

GET US$ 400 DISCOUNT if you register 2 months before the course

GET US$ 200 DISCOUNTif you register 1 months before the course

GROUP DISCOUNTS*

3-4 Delegates 20%

5 Delegates 25%

*please note that all group discounts are given on the original course fee** all prices are VAT-exclusive.

FINANCE (ACCOUNTS) PAYABLE DETAILS

Name: Position:

Tel: Mob: E-mail:

COMPANY DETAILS

Company: Phone: TRN:

Address: Post Code: Country:

DELEGATE DETAILS

1Name: Phone:

Job Title: Nationality:

E-mail: ID No.

2Name: Phone:

Job Title: Nationality:

E-mail: ID No.

3Name: Phone:

Job Title: Nationality:

E-mail: ID No.

(Name to Appear on the Certificate, Please PRINT Clearly)