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© Zurich Supply Chain Risk Management: transforming risk into a competitive advantage Webinar March 19 2020

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Supply Chain Risk Management: transforming risk into a competitive advantage

Webinar

March 19 2020

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Welcome and introduction

Sophie Roberts

(moderator)Conference ProducerCommercial Risk

Jean-Pierre Krause

Global Head of Risk EngineeringCommercial InsuranceZurich Insurance Group

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Agenda and guest speakers

Welcome and introductionSophie Roberts and Jean-Pierre Krause

How technology, insurance and risk engineering can build supply chain resilienceHeiko Schwarz

Anchoring technology and services in an organizationOtto Kocsis

Q&Awith all speakers

ConclusionSophie Roberts and Jean-Pierre Krause

Sophie Roberts(moderator)Conference ProducerCommercial Risk

Heiko SchwarzManaging Director & Founderriskmethods GmbH

Jean-Pierre KrauseGlobal Head of Risk EngineeringCommercial InsuranceZurich Insurance Group

Otto KocsisPrincipal Business Interruption & ResilienceRisk EngineeringCommercial InsuranceZurich Insurance Group

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How technology, insurance and risk engineering can build supply chain resilience

Heiko Schwarz

Managing Director & Founderriskmethods GmbH

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3+ critical earthquakes each day

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48 insolvencies per day –in Germany alone

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Every 54 hours a supplier site is burning

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50.000+ supplier sites affectedby Corona pandemic outbreak

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Are you prepared to protect your business?

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Supply Chain and Enterprise Risk Management Challenges

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Still unsatisfactory setup in most enterprises

How can I improve myinsurance coverage?

Insurance

How to detect only the relevant threats that really impact my supply chains?

TechnologyHow can I automate the risk management process to be efficient and focus on prevention?

Where do I get advice how to mitigate/engineer risks?

Expertise

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nexusnoun [C usually singular] • formal

/’nek.ses/

an important connection between the parts of a systemor group of things

e

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The nexus of forces

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Converges powerful levers to a new solution

Solution

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Common goals along the entire supply chain/value creation

The nexus of forces

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Should drive cross functional collaboration and additional value for the enterprise

Improve insurance coverage

Avoid cost increase Protect the brand/

reputation Improve Supply

chain efficiency

Reduce cost of risk Reduce cost Contribute to a

better world Deliver according

to promises

ERM PROCUREMENT CSR SUPPLY CHAIN

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Be risk aware React fasterBe proactive

Zurich Supply Chain Risk Management Services

Action Planner& Risk Engineering

advisory

Impact Analyzer& Risk Engineering tools

Risk Radar

Your supply chain risks – be prepared and prevent loss

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Identify your supply chain threats

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An interactive world map digitizes your end-to-end supply network helping you assess risk exposure in an instant

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Identify risky trends within your supply network

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Dashboard and analytics show predictive risk patterns and insights that help you bring the risk perspective into every decision

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Assess the impact exposure of the supply chains

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Customizable impact profiles help you understand your suppliers’ criticality by category, enabling you to decrease the magnitude of risk impact to your business

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Mitigate your risks and profit from risk engineering expertise

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Leverage Action Planner library and mitigation plans with Risk Engineering advised scenarios on loss prevention strategies to better manage your total cost of risk

On the office wall

Showcase your supply chain risk management practice internally and to clients

Embed risk everywhere

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On the go

Receive timely risk notifications so you can stay informed of new and evolving threats wherever you are

Embed risk everywhere

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Embed risk everywhere

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In a meeting

Make the next conversation with your supplier or team a productive one. Bring the risk perspective into every review or decision

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AI powered Risk Intelligence

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By leveraging Artificial Intelligence, solution identifies the real threats to a supply network

riskmethods Risk IntelligenceTM

Covering all types of risk

Financial • Reputational • Natural DisasterMan Made • Geo-political • Cyber

Alerts & Scorecard update

AI masters big data search

Millions of web pages & databases

Quality check & data enrichment

World leading noise cancellation guarantees relevance and optimal adoption

Video: how enterprises can react faster and plan business continuity based on the Corona (nCoV) outbreak scenario

Click above to launch video

Covers global media publications 24/7 and many expert risk databases

Threat detection for all supply chain actors (suppliers, customers, warehouses, seaports,…)

Multi-language media monitoring covering 90%+ of all supply chain relevant languages

Detection of impacted geo-zones

100% automated risk intelligence feeds and ongoing updates

World leading noise cancelation to provide relevant insights only

Unique Risk Intelligence is powered with applied and awarded AI/machine learning algorithms

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Powerful digital levers

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AI-BASED NOISE CANCELLATION

BIG DATA MONITORING

PREDICTIVE INSIGHTS

MULTI-LAYERED RISK SCORING

AUTOMATED GEO-MAPPING AND DATA VIZUALIZATION, SUPPORTED

BY MACHINE-LEARNED LOGICS

NEGATIVE PATTERN DETECTION ACROSS

BIG DATA SETS

MOBILE AND SMART DEVICE SUPPORTED APPS (APPLE WATCH, APPLE TV, MOBILE APPS)

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Are risk aware

Leaders in Supply Chain Risk Management

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React faster Are proactive

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Leaders release huge value from supply chain risk management

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Protect your bottom and

top-line

Avoid cost increases and revenue

losses by securing critical supply

Maintain Business Continuity

Shorten crisis-reaction time by >90%

Avoid reputational

damage

Maintain your company’s brand equity

and reputation

Secure compliance

Secure regulatory compliance

of your supply chain

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The best of the best are prepared

“Interact with your procurementdepartment and connect with us!“

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Anchoring technology and linking to capabilities in your organization

Otto Kocsis

Principal Business Interruption & ResilienceRisk EngineeringCommercial InsuranceZurich Insurance Group

Examples of changing triggers / challenges for supply chains

Current challenges for global business and supply chains

281. Allianz Risk Barometer 2020

NatCat intensified by Climate Change Tax and trade war, Brexit

Corona, pandemics –enabled through

globalization transportation

Cyber: Number 11

COST in value chain

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Manage costs & risks

acceptable risk

Current challenges for global business and supply chains

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Cost efficient resilient

value chain

toorisky

toocostly

1. McKinsey Feb 2020 Resilience in transport and logistics

What is needed to be competitive and successful?

1. Rebalance production cost / LEAN and RESILIENCE→more than twice share holder return1

2. AGILITY and FLEXIBILITY in processes & supply chainfrom supply chain visibility to capability for ongoing optimization

3. Risk management• Ensure team collaboration with risk owners:

For Supply Chain it’s Procurement

• Alignment: work to include risks into procurement KPI’s

Covid-19 Fatality 0.6%-4%; >80y ~15%; ♀4% ♂7% Italy1)

Reproduction number:~3 new infections per infected personInfluenza <2; Ebola <2

Infection through respiratory droplets (coughs, sneezes) < 2 m Importance of hygiene & “social distancing”

Dec 1 First Covid-19-case in Wuhan; Dec 30 WHO informed

Jan 22 Wuhan (11m inhabitants) lockdown (excluding public services, virus prevention...)

Jan 23 Hubei province lockdown (57m inhabitants) until March 10 (1½ months)

Jan 29 Lockdown: 324m inhabitants2) & Partial lockdown (travel & transport): +171m inhabitants3)

Feb 10-17 Many Chinese regions resume production (after ~3 weeks)

Mar 5-12 Oil price reduction by about 40%; stock market impact about 25% S&P 500 (Mar 12)

Mar 10 China new infections <100/d - Partial lockdown in Italy (60m inhabitants, 1½ months after Hubei)

Mar 16 Center of Covid-19 spread: EU - Partial lockdown: EU & countries, border controls, retail & hospitality closed

Mar 17 Covid-19 reached all US states; 850bn$ US Coronavirus plan4)

Corona virus timeline

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Covid-19

1) WHO2) https://www.lexology.com/library/detail.aspx?g=63c3fc27-03ee-4ee6-9a22-7fdc9074c01f 3) Reuters Feb 14 4) NYTimes 17.3.2020 5) NZZ 18.3.2020

1 month

Barriers to recovery

Workers shortage: 170m migrant workers in 14 day quarantine

Measures in China:

• Daily temperature readings

• Face masks

• Minimum distance of 2m

Corona virus impact on global business in China

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Covid-19

1) Washington Post 12.3.2020 2) IATA Mar 5 2020

Automotive Lockdown

Jan 29 - Feb 10: China: Tesla, Ford, PSA Group, Renault, Nissan Japan, Honda, Toyota (2)GM, Mercedes-Benz, Hyundai, Volkswagen

S-Korea: Hyundai (1.4m cars per year)

Feb 10 - Mar 10: Hubei: Nissan, Toyota, Honda, PSA Group, Renault

Impact: 82% reduction in Chinese car sales Feb 20201) – due to lack of DEMAND

Autoexpress UK 20160318: Hyundai's factory – The biggest in the world

Aviation: Airbus

Electronics & Comms: Apple, Foxconn, Yageo, Sony (smartphone image-sensor business)

Events & culture: sport events & cultural performances

Retailers & food-chains closed: Starbucks (2,000 stores), IKEA, McDonalds (300 restaurants), H&M, Adidas…

Airlines: Flights to/from China cancelled until end March; impact 113bn$2)

Tourism: Hit hard, both Chinese tourists abroad and tourists in China & region

Financial Impact Demand Side Impact

Why Covid-19’s business impact is more severe

321) European Automotive Manufacturing Association 2) Ecco SRF: 9.Mar2020 3) Survey Kloepfel consulting, Jan 2020

Economist Feb 15th 2020

1 Multinationals have often complex and lean value chains.They therefore are often exposed to important SC risk

2 Economic role of China: 16% of global GDP 2019; 4% 2003 SARS, - Motor vehicle production 29% of global 2018 (8% in 2003)1)

- Pharma: 50% and for generics 80% intermediate products are produced in China2)

- Textile & apparel 40% of global / furniture 26% of global

- Importance in criticality of components: 81% companies rely on Chinese suppliers3)

3 Covid-19 lockdown Chinese regions are key to GLOBAL industries

Electronics: most advanced chip plants, e.g. for smartphone-flash memory

‘Optics Valley’: telecoms networks components: 25% of global optical-fiber cables

4 Global spread of Covid-19

Waves of impact - China: 3+ month duration (new infections) plus recoveryNext waves Eastern Asia now in Europe and US

Western globalized regions tend to be affected heavily

Supply Chain Impact

COVID-19Covid-19 Monitor• Monitor spread in your critical countries

# new cases / initial date• Policy measures of critical countries• Ensure automatic information monitoring

and alerts

Production impact• Agree on key scenarios of future

spread and impact

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Customers• Assess impact on

end-customer demand• Focus on strategic & growth markets• Refresh customer loyalty

Contact customer (B2B)• Coordinate transparently info on

- needs, buffers (stocks, transit) and- delivery capabilities

Supply Chain• Stabilize SC: flexibility resilience• “Business at risk” with critical suppliers• Key production locations (tier 2 ,..)• Scenario planning, S&OP

Mitigation & Alternatives• Available inventory in value chain

after sales, faster transport,…• Alternative suppliers – be fast

Leadership• Cross-functional crisis team• Scenario based approach• Financial stress tests

Communication• Ensure transparency, one source of truth

Workforce • Protect employees, travel restrictions,..• Identify critical functions• Ensure delivery - keeping flexibility

Organizational Response

Analyze Impact should supplier not deliver

If impact > risk appetite or endangering market position, then…

Mitigation

identify smart alternatives

together with procurement, product management,

sales

Anchor Collaboration with Procurement as well as technology in the organization

• Supply chain risk management maturity has to evolve

• Since you might have >100 suppliers, use Risk Intelligence-tools to assist you

• Consider early warning capabilities – since time is key to ensure alternatives if supplies are scarce

Offer: Daily COVID19 reports and visibility of your supply chain

• Riskmethods and Zurich have joint forces to set-up this offer:

• COVID19 – daily analysis report: https://go.riskmethods.net/z/daily-corona-update

• Supply chain visibility kit: https://www.riskmethods.net/partners/zurich-corona-virus-scv-kit/

Supply Chain Risk Management

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Organizational requirements

Key Supply Chain Risk Management steps

Understand the Supply Chain

Mapping the Supply Chain

How much business is at risk(not spend) with each critical

supplier?

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Q&A

Sophie Roberts

(moderator)Conference Producer, Commercial Risk

Jean-Pierre Krause

Global Head of Risk EngineeringCommercial Insurance, Zurich Insurance Group

Heiko Schwarz

Managing Director & Founderriskmethods GmbH

Otto Kocsis

Principal Business Interruption & Resilience, Risk Engineering Commercial Insurance, Zurich Insurance Group

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Conclusion

Sophie Roberts

(moderator)Conference ProducerCommercial Risk

Jean-Pierre Krause

Global Head of Risk EngineeringCommercial InsuranceZurich Insurance Group

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Thank you for your time

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