SepOct 2018

SUPPLYNETWORK

AFRICA

Flexible Rack System for Large and Heavy Goods - SSI SCHAEFERrsquos mobile racks are the ideal solution if you intend to store large or heavy goods Capable of supporting heavy loads they are also an exceptionally compact storage solution Every SSI SCHAEFER mobile rack system is equipped with a modern control system The mod-ular concept enables you to create the perfect system for your individual wants and needs By reorganizing the rack aisles into areas for logistics and other functions mobile racks create new space in the space and efficiently optimize your storage capabilities

Mobile Pallet Racking Systems

Ideal for Deep-Freeze Usage - The combination of SSI SCHAEFERrsquos mo-bile racks with conveying systems ex-pertise powerful electric drives and effective system configurations makes our solutions the first choice for deep-freeze warehouses

Safe and Accident-Free Work - The mobile pallet racks are equipped with emergency stop switches photoelec-tric access barriers manual release systems proximity sensors as well as photoelectric safety barriers As a consequence our mobile rack solu-tions make an important contribution to the perfectly-functioning and acci-dent-free working environment in your warehouse

Clever Control Systems - Every SSI SCHAEFER mobile rack system is equipped with a modern programma-ble logic controller (PLC) with integrat-ed safety features The modular con-cept enables you to create the perfect system for your individual wants and needs

The Modular Concept enables you to create the perfect system for your in-dividual wants and needs

Benefits at a glance bullIncreases storage capacity by more than 90bullModular designbullReduced operating and real estate costs through the systemrsquos outstanding space utilization (surface area utilization of more than 80)bullEnergy efficiencybullDirect access to the pallet slots prevents unnecessary and time-consuming re- locationsbullHigh throughput thanks to intelligent storage strategiesbullSuitable for use in deep-freeze warehousesbullEarthquake-proof design

SSI SCHAEFER+27 11 707 2600

infozassi-schaefercomwwwssi-schaefercom

+27 11 707 2600 | infozassi-schaefercom | ssi-schaefercom

Companies the world over are relying on SSI SCHAEFER as their partner forfuture-proof logistics solutions When it comes to mastering the ever morecomplex and dynamic processes in your warehouse our experts are therefor you As the worldlsquos leading supplier of logistics systems we not only offereverything for your internal storage needs but also concentrated IT powerDeveloped by specialists who listen and will not rest until you are satisfied

EQUIPPED FORTHE FUTURE

A4_Mobile_210x297_3mmindd 1 1972018 34351 PM

CONTENTCONTENT

630

28 36

26

36

34

FortnaGrowth drives need for speed flexibility and greater capacity for fashion footwear com-pany

TrackmaticTrailblazing 40 industry solutions in supply chain and logistics

CommvaultPEC Utility management streamlines opera-tions with Commvault Data Platform

CRS TechnologiesDeadline aside companies can really benefit from Employment Tax Incentive

9

12

15

Barloworld LogisticsControl Towers - Buzzword or Game changing supply chain model

234019

BUYERS GUIDE

CIPSStudies finds procurement and supply chain salaries in Sub-Saharan Africa are the lowest but MCIPS proffesionals receive 32 more

ID LogisticsGoes green with solar at itrsquos ware-houses

Solutions4U Front coverSSI Schafer Inside front coverKrost Shelving Inside back coverSolutions4U Outside back cover

KNAPP 6Fortna 9Trackmatic 12University of Johannesburg 13Demag 14Commvault 15A2 Forklift 18CRS Technologies 19Blue Ginger 20Universal Storage 23Propak 25Mining Indaba 2019 27ROS International 29Barloworld Logistics 34CTrack 36CPR Batteries 37

FRONT COVER

PUBLISHED BY

EDITOR

ADVERTISERS

Malinda Lombardeditorsupplynetworkafricacoza

Tel | (011) 740 0152

GRAPHIC DESIGNERLizette Otten

lizettesupplynetworkafricacozaTel | (011) 740 0152

MEDIA PARTNERSAfrica Energy Indaba

SCALEX East AfricaEurasiayan

DIRECTORLelanie Lane

infosupplynetworkafricacozaTel | (011) 744 5000

wwwsupplynetworkafricacom

ENDORSING BODIESSAPICS - The Association for Operations

Management of Southern AfricaASCP - Association of Supply Chain

ProfessionalsSAAFF - South African Association of Freight

Forwarders

CPR Batteries

KNAPP -Ergonomic pallet picking for SPAR

DisclaimerOpinions in this Publication are those of the authors and do not necessarily reflect those of this publication its editorial board its editor or its Publishers The mention of specific products in articles and advertisements does not imply that they are endorsed or recommended by this Publication or its publishers in preference to others of a similar nature which are not mentioned or advertised Reliance on any information contained in this journal is at your own risk While every effort is made to ensure the accuracy of editorial board makes no representations or warranties express or implied as to the correctness or suitability contained andor the products advertised in this publication The Publisher shall not be liable for any damages or loss howsoever arising incurred by readers of this publication or any other persons The Publisher disclaims all responsibility and liability for any damages includes pure economic loss and any consequential damages resulting from the use of services or products advertised in this publication Readers of this publication indemnify and hold harmless the publisher its officers employees and servants for any demand action application or other proceedings made by any third party and arising out or in connection with the use of any services andor products or the reliance on any information con-tained in this publication

SAPICSDisruptive digital era demands new business models

Lane Network Tradinginfosupplynetworkafricacoza

Tel | (011) 744 5000Fax | (+27) 86 260 7077

Solutions4U

Liquid TelecomBlockchain Will it impact your business

CTrackHelps power Sasol Solar Challenge

Optimal ergonomics using pushing instead of lifting movements

Pick-it-Easy Move semi-automatic pallet picking system

SPAR Maria-Saal Pick-it-Easy Move makes goods to person picking easy

SPAR-distribution centre in Maria Saal Austria

Ergonomic pallet picking for SPARThe SPAR Oumlsterreich-Gruppe is a family operated commercial enterprise headquartered in Salzburg SPARrsquos core business is food retail however the company is also active in sports shops and in shopping centres in Austria and in seven neighbouring countries With more than 1500 locations in Austria SPAR is one of the most important grocers in the country Depending on the store size and business type SPAR offers between 1800 and 50000 articles The assortment ranges from local and regional specialities to a large selection of SPAR brand and international brand articles and a full selection of convenience FAIRTRADE and organic prod-ucts

SPAR headquarters in Maria Saal sup-plies around 150 SPAR EUROSPAR and INTERSPAR stores in Carinthia and East Tyrol Thanks to steady growth the re-gional distribution centre in Maria Saal is facing increased dispatch volumes Picking large quantities direct from the pallet to roll containers presents a tremendous physical challenge es-pecially for the employees Therefore the company sought a solution that could combine several advantages the employee should gain physical relief despite increasing dispatch volumes and an increase in warehouse perfor-mance Special emphasis was placed on maintaining the flexibility of the manual picking processes while still achieving increased performance

With help from KNAPP SPAR decided on the development of the semi-auto-matic pallet picking system Pick-it-Easy

Move The innovative goods-to-person work station facilitates the efficient and shop-friendly picking of the en-tire article assortment (fresh and dry goods) Picking is performed direct from the pallet to the roll container Technologies for depalletizing separa-tion and storage are completely elim-inated During picking the employee is located on top of a mobile work station Here the picking and placing heights are automatically adjusted and articles are picked from pallet to roll container with pushing motions in-stead of lifting This significantly reduc-es physical strain Pick-it-Easy Move combines high picking performance with optimal ergonomic design

The Warehouse In Detail

Goods-inThe articles are delivered on pallets in

trucks Before storage in the high-bay pallet racking the employee registers the delivered articles in the system and at the respective storage location using a scanner

Order startAll open orders are managed in a cen-tral system An algorithm is used to au-tomatically calculate which orders and order lines must be picked manually or at the Pick-it-Easy Move work station All the information is provided to the warehouse manager at the control sta-tion Before the warehouse manager releases a batch of orders at the con-trol station he has the opportunity to add urgent orders to change the com-pletion time or make other last minute changes

SEPOCT | CASE STUDY SUPPLY NETWORK AFRICA

6

KNAPP Logistic South Africa (PTY) Ltdsaleszaknappcom

knappcom+27 (0) 72 255 0352+27 (0) 11 465 9284

Pick-it-Easy Move pallet picking system

As soon as all the orders for a picking cycle are defined the forklift driver re-ceives instructions on his mobile termi-nal regarding which pallets he should retrieve from the high-bay racking and bring to the Pick-it-Easy Move station At the Pick-it-Easy Move work station fast-moving articles are picked accord-ing to the goods-to-person principle directly from the pallet to the roll con-tainer The work station can be loaded with two pallets at the same time

After the warehouse worker has en-tered the work station ndash a rail-guided picking cart ndash he adjusts the platform to a height that is ergonomic for him This allows picking to be carried out with the least possible physical strain The use of special materials also pro-vides the highest degree of comfort for the employee In the next step the two source pallets are taken up by the picking cart and raised to the optimal picking height

Picking begins when the picking cart moves into an aisle that has roll con-tainers with chutes on both sides The vehiclersquos control system automatically calculates the shortest path between source pallet and target roll container

At every stop up to four roll containers can be simultaneously picked The in-tuitively-operated user interfaces ndash de-signed according to the easyUse prin-ciple ndash provide the warehouse worker an optimal visual support and show which article he should pick to which roll container Picking is carried out using optimal ergonomics the articles are moved to the target position with a pushing motion instead of lifting As soon as a layer on the roll container is completely filled it is lowered for fur-ther picking When the entire roll con-tainer is completed the warehouse worker lowers it to the floor with the press of a button There a warehouse worker secures the load replaces the full roll container with an empty one and sends it back up for the next pick-ing order

In an optimized strategy articles from the first pallet are picked during the forward movement while articles from the second pallet are picked during the return movement As soon as the employee has picked the articles from both pallets he or she drives back to the transfer position where the pal-lets are automatically exchanged This starts a new picking cycle

The fully picked roll containers are giv-en an address label conveyed to the goods-out area and prepared for dis-patch in store-based arrangements

Pick-it-Easy Move is equipped with a system of guiding lights Indicator lights above and to the side of the sta-tion send signals to warehouse worker regarding the tasks required for exam-ple to unload a full roll container

Manual pickingPicking of slow-moving articles is car-ried out manually in the high-bay pallet racks The employees pick the articles directly from pallet to roll con-tainer assisted by RF Picking

DispatchCompleted roll containers are provid-ed in optimal sequence to the respec-tive dispatch line There the trucks are loaded for delivery to the stores

Sector Food retail

Location Maria Saal Austria

Storage area 15000 msup2

Article 10000

System Pick-it-Easy Move ndashsemi-automatic pallet picking system for fast-mov-ers

Number of targets 16 chutes for roll containers

Number of sources 2 pallets

Power 600 trading unitshour

Maximum fill weight for roll 500 kg

Max article weight 25 kg

Travel speed 025 ms - 09 ms

Optimalpicking conditions

Individually adjustable working heightAutomatic height adjustment of pallets and roll containersIntuitive user support on the easyUse user interface

Software KiSoft WCS KiSoft Transport

Key Data

SEPOCT | CASE STUDY SUPPLY NETWORK AFRICA

7

Optimal ergonomics using pushing instead of lifting movements

Pick-it-Easy Move semi-automatic pallet picking system

SPAR Maria-Saal Pick-it-Easy Move makes goods to person picking easy

SPAR-distribution centre in Maria Saal Austria

Ergonomic pallet picking for SPARThe SPAR Oumlsterreich-Gruppe is a family operated commercial enterprise headquartered in Salzburg SPARrsquos core business is food retail however the company is also active in sports shops and in shopping centres in Austria and in seven neighbouring countries With more than 1500 locations in Austria SPAR is one of the most important grocers in the country Depending on the store size and business type SPAR offers between 1800 and 50000 articles The assortment ranges from local and regional specialities to a large selection of SPAR brand and international brand articles and a full selection of convenience FAIRTRADE and organic prod-ucts

SPAR headquarters in Maria Saal sup-plies around 150 SPAR EUROSPAR and INTERSPAR stores in Carinthia and East Tyrol Thanks to steady growth the re-gional distribution centre in Maria Saal is facing increased dispatch volumes Picking large quantities direct from the pallet to roll containers presents a tremendous physical challenge es-pecially for the employees Therefore the company sought a solution that could combine several advantages the employee should gain physical relief despite increasing dispatch volumes and an increase in warehouse perfor-mance Special emphasis was placed on maintaining the flexibility of the manual picking processes while still achieving increased performance

With help from KNAPP SPAR decided on the development of the semi-auto-matic pallet picking system Pick-it-Easy

Move The innovative goods-to-person work station facilitates the efficient and shop-friendly picking of the en-tire article assortment (fresh and dry goods) Picking is performed direct from the pallet to the roll container Technologies for depalletizing separa-tion and storage are completely elim-inated During picking the employee is located on top of a mobile work station Here the picking and placing heights are automatically adjusted and articles are picked from pallet to roll container with pushing motions in-stead of lifting This significantly reduc-es physical strain Pick-it-Easy Move combines high picking performance with optimal ergonomic design

The Warehouse In Detail

Goods-inThe articles are delivered on pallets in

trucks Before storage in the high-bay pallet racking the employee registers the delivered articles in the system and at the respective storage location using a scanner

Order startAll open orders are managed in a cen-tral system An algorithm is used to au-tomatically calculate which orders and order lines must be picked manually or at the Pick-it-Easy Move work station All the information is provided to the warehouse manager at the control sta-tion Before the warehouse manager releases a batch of orders at the con-trol station he has the opportunity to add urgent orders to change the com-pletion time or make other last minute changes

SEPOCT | CASE STUDY SUPPLY NETWORK AFRICA

6

KNAPP Logistic South Africa (PTY) Ltdsaleszaknappcom

knappcom+27 (0) 72 255 0352+27 (0) 11 465 9284

Pick-it-Easy Move pallet picking system

As soon as all the orders for a picking cycle are defined the forklift driver re-ceives instructions on his mobile termi-nal regarding which pallets he should retrieve from the high-bay racking and bring to the Pick-it-Easy Move station At the Pick-it-Easy Move work station fast-moving articles are picked accord-ing to the goods-to-person principle directly from the pallet to the roll con-tainer The work station can be loaded with two pallets at the same time

After the warehouse worker has en-tered the work station ndash a rail-guided picking cart ndash he adjusts the platform to a height that is ergonomic for him This allows picking to be carried out with the least possible physical strain The use of special materials also pro-vides the highest degree of comfort for the employee In the next step the two source pallets are taken up by the picking cart and raised to the optimal picking height

Picking begins when the picking cart moves into an aisle that has roll con-tainers with chutes on both sides The vehiclersquos control system automatically calculates the shortest path between source pallet and target roll container

At every stop up to four roll containers can be simultaneously picked The in-tuitively-operated user interfaces ndash de-signed according to the easyUse prin-ciple ndash provide the warehouse worker an optimal visual support and show which article he should pick to which roll container Picking is carried out using optimal ergonomics the articles are moved to the target position with a pushing motion instead of lifting As soon as a layer on the roll container is completely filled it is lowered for fur-ther picking When the entire roll con-tainer is completed the warehouse worker lowers it to the floor with the press of a button There a warehouse worker secures the load replaces the full roll container with an empty one and sends it back up for the next pick-ing order

In an optimized strategy articles from the first pallet are picked during the forward movement while articles from the second pallet are picked during the return movement As soon as the employee has picked the articles from both pallets he or she drives back to the transfer position where the pal-lets are automatically exchanged This starts a new picking cycle

The fully picked roll containers are giv-en an address label conveyed to the goods-out area and prepared for dis-patch in store-based arrangements

Pick-it-Easy Move is equipped with a system of guiding lights Indicator lights above and to the side of the sta-tion send signals to warehouse worker regarding the tasks required for exam-ple to unload a full roll container

Manual pickingPicking of slow-moving articles is car-ried out manually in the high-bay pallet racks The employees pick the articles directly from pallet to roll con-tainer assisted by RF Picking

DispatchCompleted roll containers are provid-ed in optimal sequence to the respec-tive dispatch line There the trucks are loaded for delivery to the stores

Sector Food retail

Location Maria Saal Austria

Storage area 15000 msup2

Article 10000

System Pick-it-Easy Move ndashsemi-automatic pallet picking system for fast-mov-ers

Number of targets 16 chutes for roll containers

Number of sources 2 pallets

Power 600 trading unitshour

Maximum fill weight for roll 500 kg

Max article weight 25 kg

Travel speed 025 ms - 09 ms

Optimalpicking conditions

Individually adjustable working heightAutomatic height adjustment of pallets and roll containersIntuitive user support on the easyUse user interface

Software KiSoft WCS KiSoft Transport

Key Data

SEPOCT | CASE STUDY SUPPLY NETWORK AFRICA

7

making complexity simpleReliable flexible and efficient With the Open Shuttles KNAPP offers the ideal concept for handling complex transport orders within the warehouse The autonomous robots take charge of all types of transport tasks handling them completely independently Containers trays pallets and roll containers are the typical loads transported by the Open Shuttles Issues such as just in time just in sequence and workload distribution are solved right where itrsquos easiest and most efficient to do so ndash in the transport system

The dynamic navigation technology is one of a kind The Open Shuttle responds quickly and autonomously to people and other obstacles while always independently planning and executing the fastest and most efficient route

industry solutions

Efficiency in transport

KNAPP Logistic South Africa (PYT) LtdLongpoint Building 2nd Floor

Crn Montecasino Blvd amp Witkoppen Rd2191 Sandton | South Africa

saleszaknappcom | knappcom

ldquoThis project was extreme-ly successful In our time

working with Fortna they have come to understand all

aspects of our businessrdquo

mdash VP of Supply Chain

The Challenge

To remain competitive and continue growth in a highly de-manding omni-channel retail environment the company needed to further increase speed flexibility and capacity in its operations To address customersrsquo expectations for the latest styles as well as their old favorites they were adding new SKUs with each season This created invento-ry storage capacity issues while growing order volume ac-celerated the need for additional throughput capacity An older east coast DC needed modernization to deliver the speed and flexibility required to fulfill wholesale retail and DTC orders faster and more efficiently At the same time improvements were to be made to the west coast DC to increase capacity across the network

The Solution

The retrofitted east coast distribution center is designed to support volume growth of multiple business units through the horizon of 2018 The companyrsquos 200K+ SF expansion and retrofit of this DC would shift 90 of their Wholesale volume from a west coast DC to this facility to provide bet-ter service to wholesale customers on the east coast And 75 of the retail network volume shifted to the east coast DC while number of stores served increased from roughly 600 to 860

The retrofit design included the addition of a new cross-belt sorter with 506 sort destinations the replacement of two aging sliding shoe sorters and a change to a more efficient picking process which required fewer steps Camera scan-ners were also implemented to remove manual scan labor And receiving lanes with auto-receipts and print and apply (PandA) lines allow for better cross-dock processing of full cases New pack lines additional print and apply lines and conveyor were implemented as part of the retrofit And systems work was implemented to update and consolidate multiple instances of WMS and replace warehouse controls with FortnaWCStrade EV 10

Growth DrivesNeed for Speed Flexibility and Greater Capacity for

Fashion Footwear Company

A publicly-traded fashion footwear leader with $2 Billion+ in annual revenues The company sells li-

censed branded and private-label casual dress and athletic foot-

wear products for women men and children through retail stores

wholesale partners and its own direct-to-consumer (DTC) website

They carry more than 150000 SKUs across all three channels

Fortna engaged for a complex and challenging retrofit of two highly

automated omni channel distribu-tion centers simultaneously with multiple instances of WMS soft-

ware that had to be converted to a single system

SEPOCT | CASE STUDY SUPPLY NETWORK AFRICA

98

The Results

The company now has the capacity to enable growth and leverage inventory with greater flexibility across channels to deliver the highest levels of service for its customers The retrofitted east coast distribution center is designed to sup-port 20-25 growth in units 35-40 growth in SKU count and 65-70 increase in storage capacity Operational effi-ciencies helped reduce cost per pair by 30-35 They low-ered transportation costs and improved service to whole-sale customers by processing orders in both the east and west coast DCs

The newly retrofitted distribution center also allows them to process orders faster reducing by 20-25 the time to process initials and replenishment orders for retail stores The goal is to reduce the order-to-delivery cycle for retail wholesale and online customers by processing orders the same day they are received The processing speed increased 60-65 for retail direct-to-consumer orders The company now has the capacity to enable planned growth and lever-age inventory with greater flexibility across channels to de-liver the highest levels of service for its customers

Increasedstorage

capacity by65-70

30-35reduction in

costs perpair

Reduceorder

processingtime by20-25

+27 (0) 11 028 5900infofortnacomwwwfortnacom

The FortnaDifference

For over 70 years Fortna has part-nered with the worldrsquos top brands to transform their distribution operations into a competitive advantage

Fortna helps clients make and keep bold promises to their customers ndash fast accurate and cost-effective fulfill-ment consistently at every touchpoint across every channel

Our expertise spans distribution strat-egy distribution center operations material handling automation supply chain systems and warehouse execu-tion systems We built our firm on a promise

ndash we develop a solid business case for change and hold ourselves account-able for results

SEPOCT | CASE STUDY SUPPLY NETWORK AFRICA

1011

UJ_TampSCM_SkillsDestination_AD_2018_130hx180w_SupplyNetworkAfricaindd 1 20180905 209 PM

12

Trailblazing 40 industry solutions in supply chain and logistics The digital nature of business today has ushered in the arrival of Industry 40 reflecting the interconnected-ness of all aspects of manufacturing and distribution From a logistics perspective insightful data generated equips businesses to achieve greater levels of success by empirically allocating resource and effort to the right performance improvement projects

As an expert in efficiency and a trail-blazer in the logistics world Track-matic is actively working with leading South African businesses to automate and digitise their supply chain pro-cesses and liberate untapped value Trackmatic is constantly innovating and creating technology solutions and products to increase business agility solve operational complexities and challenges ultimately perfecting busi-ness flow Through its inbound and outbound mobility solutions Trackmatic provides a full-service solution from departure to destination

Trackmaticrsquos offering provides seam-less management and control of First Middle and Last Mile logistics by em-powering businesses with remarkable tools information meaningful re-al-time data and analytics to monitor and evaluate business performance and behaviour for improved deci-sion-making

Through keeping a finger on the pulse of the latest trends and co-creating tech with world class supply chain organisations Trackmatic shares rare and cutting-edge performance insight

and knowledge across its client base to push the boundaries of whatrsquos pos-sible

Research conducted by The Centre of Logistics Cranfield School of Man-agement in the UK and the School of Industrial Engineering University of Vigo in Spain found that implement-ing 40 initiatives in transport logistics increased flexibility improved quali-ty standards efficiency and produc-tivity and resulted in higher levels of customer service satisfaction It also found that most organisations focus their industry 40 initiatives towards digitalising and improving their pro-duction and warehousing However companies achieving the best results are those that run concurrent proj-ects across the four main supply chain levers buy (procurement) storage (warehouse) move (transport logis-tics) sell (fulfilment) due to their inter-dependence and interconnectedness From buy to store move to sell indus-try 40 requires a holistic approach

Successful 40 initiatives not only need great tech but require conscientious execution as technology is only as powerful as the people using it Results

are achieved when tech is supported by ultra-effective processes self-suf-ficient well-trained staff discipline and follow-through collaboration and compliance That is the basis upon which Trackmatic delivers its solutions to clients

Companies are often fearful to let go of their manual paper-intensive pro-cesses it gives them a perceived sense of control They also often believe that their businesses are completely unique and find it difficult to believe that a solution will address their spe-cific business requirements Unfortu-nately with digitisation the proof of the pudding is in the eating

Dis-Chem were seeking a technology partner that was willing to co-create a product to solve its unique inbound and outbound yard management chal-lenges

ldquoThe Trackmatic Link Solution we im-plemented delivered great visibility and this is exactly what we were lack-ingrdquo says Dawid Oelofse Supply Chief Executive Dis-Chem ldquoAs a result we have been able to create a product that manages our inbound users and

yard with remarkable efficiency We now have vehicles leaving early which we could not do beforerdquo

Massdiscounters a leading distribu-tion chain and subsidiary of JSE-listed Massmart Holdings operates out-bound logistics from three regional distribution centres to 140 Game and Dion Wired stores were in need of a system that would help them under-stand their execution problems acute-ly so that they could be addressed ef-fectively

By adopting Trackmaticrsquos Driver-Led Visibilityreg Solution and Insight Mod-ule Massdiscounters transformed its key performance indicators (KPIs) improved driver performance KPIs by 14 and saw the company make sig-nificant savings on fuel and produc-tivity ldquoThis technology has allowed us to become more efficient in our data usage and more proficient in our data applications We worked with the Trackmatic team to create a custom-

ised solution that has done more in the first month of installation than we achieved in the three months priorrdquo Says Marcus Vosloo National Trans-port Services Manager

Eureka South Africarsquos leading orange and brown pre-packed fastener com-pany needed Trackmaticrsquos expertise to assess the challenges they were facing and help to speed up processes and streamline operations

ldquoWe needed a route optimisation solution that would prevent our driv-ers from getting lost on routerdquo says Werner van den Heever Fleet Manag-er Eureka DIY Solutions ldquoTrackmatic delivered this and equipped us with handheld devices that directed driv-ers to the stores We now receive live feedback as and when deliveries are done so we are always in the looprdquo

It is this functionality that has also enabled leading South African liquor store Norman Goodfellows to enhance

their delivery experience to customers and ensure a more efficient approach

For Industry 40 to deliver tangible val-ue and return on investment a system-ic solution is needed where all systems and technologies work together to deliver meaningful results Trackmatic is digitally driving logistics to deliver a better way

Trackmaticsalestrackmaticcoza

wwwtrackmaticcoza+27 (0) 11 531 3400

SEPOCT | LOGISTICS SEPOCT | LOGISTICSSUPPLY NETWORK AFRICA SUPPLY NETWORK AFRICA

PEC Utility Management streamlines operations with Commvault Data Platform

Commvault a global leader in enterprise backup recovery archive and the cloud has provided utility management service provider PEC Utility Management a with a backup and data management solution that fully integrates with their existing Nutanix and Oracle based infrastructure giving them a single view across all systems providing real-time report-ing and remediation

PEC Utility Management offers proac-tive utility management services in-cluding sub-metering to multi-tenant buildings and property managers util-ity consumption management smart metering local supply authority audit-ing and customer service and techni-cal support

Central data management for improved customer service

Mike Rees Territory Account Manag-er at Commvault says ldquoCommvaultrsquos solution enables PEC to centrally man-age its data across all systems while seamlessly integrating with its Nuta-nix cluster and Oracle Real Application Cluster (RAC)rdquo ldquoThe advent of smart metering as part of our service offering led to an increased demand by customers for

real-time reporting including tapping into historic data and an increase in the number of customers we had We realised we needed a modern solution which would offer immediate easily accessible visibility into our customers and their services as well as the abili-ty to generate reports and invoices on demandrdquo adds Gerhard Breytenbach IT Manager at PEC Utility Manage-ment Commvaultrsquos solution provides PEC Utility Management with the ability to protect their operational systems and information from a single data backup and management platform

Seamless integration

PEC Utility Management relies on Ora-cle for its billing customer and financial data management which leverages a Nutanix cluster for high performance

block storage via Nutanixrsquos Acropolis Block Services (ABS) At the time of im-plementation Commvaultrsquos data back-up and management solution was the only option available on the market which could seamlessly integrate with both affirming Commvaultrsquos ability to provide cutting-edge solutions ldquoEven though we opted for a unique solution where our Oracle RAC exists outside of our Nutanix cluster but uti-lises storage within the cluster it did not pose a problem for Commvault and the solution integrates perfectly despite the complexityrdquo says Breyten-bach

All-in-one management and protection

Rees explains that the requirement was for a data back-up and manage-ment solution that not only integrated with existing technologies but also allowed for automation and a sin-gle-view operation PECrsquos infrastruc-ture changed from legacy where back-up software was installed at all touch points to a hyper-converged solution that required more management ca-pability Commvault provided a solution which allowed for virtual servers and data re-siding in PECrsquos Enterprise Cloud to be categorised backed up and archived as and when required The flexibility of the Commvault solution resulted in

SEPOCT | CASE STUDY SUPPLY NETWORK AFRICA

15

a considerable cost saving in terms of licensing ldquoCommvaultrsquos ability to deliver a solu-tion that does more than simply store data means that PEC is able to access and use their back-up data from any-where realising the value of our data beyond simply disaster recoveryrdquo says Breytenbach In a landscape defined by the regu-latory environment it has become increasingly important to be able to prove what data a business has where it resides and how well it is protected Legislation requires that PEC retain all customer transactional data for a mini-mum period of 36 months while finan-cial data must be kept for at least five years Commvaultrsquos solution can easily report on data types and location and is a secure well-protected repository for long-term data storage

Data protection and backup

that caters for growth

PEC Utility Management continues to innovate in response to customer de-

mand Smart meters deliver near re-al-time analytics and systems which enable integrated transactions to run across them as well as between PEC and its customers PEC continues to ex-pand into other markets and regions growing its customer base and there-fore the number of technologies and systems it needs to integrate with Commvaultrsquos solution integrates with PECrsquos existing technology and is flex-ible enough to scale as required Its ability to integrate with multiple tech-nologies and systems makes it an at-tractive investment for future growth as well

Fast deployment

The Commvault solution was deployed quickly through Commvault integra-tion partner Gabsten Technologies Assistance was also provided with change management providing sup-port to PEC through hands-on user training Breytenbach concludes ldquoSupport is critical to what we do enabling us to better help our own customers and

Commvault has remained a very vis-ible and welcome presence during and indeed post-implementationrdquo

Commvaultwwwcommvaultcom

SEPOCT | CASE STUDY SUPPLY NETWORK AFRICA

ldquoThe science and art of learningrdquo

When it comes to skills development ndash there are no short cuts and there is no room for apathy or compro-mise To excel we need to know what we can do differently how we are going to do it when we will do it and who to share the results with

In the world of competence there are 4 possible stages that we could be in

The four stages we refer to is

1 Unconsciously incompetent2 Consciously incompetent3 Consciously competent4 Unconsciously competent

The first stage belongs to those who donrsquot know what they donrsquot know We can never be competent in an area that we do not know is even import-ant to us or to our role or to our col-leagues or to our company Once we

find out about this lsquopiece of actionrsquo we go to stage two We now know that we are not doing something we ought to do Perhaps we donrsquot know how If we cannot execute this lsquopiece of actionrsquo we are incompetent and we know it

I have a friend who told me the oth-er day that he has been married to his wife for 17 years and he is now com-pletely convinced that he is 100 con-sciously incompetent So he is in stage two above He does not believe that he will ever really work out how ladies think and feel He knows that he does not know how he ought to be respond-ing

If he resigns himself to this fact he will not progress If he gets help obtains input from friends or professionals and obtains guidance about the lsquopieces of actionrsquo that he needs to get skilled in and if he determines to do these things in a disciplined and deliberate and in-tentional way he will quickly realise that he is fast-tracking himself to being consciously competent He is going to surprise his wife He is going to listen to what is not said he is going to watch her body language he is going to be sensitive to her tone of voicehelliphellip

And interestingly when we start see-ing the benefits of a new behaviour we are changed forever It is power-

ful and it is refreshing It is new and the impact on the other is so positive that we canrsquot imagine going back to the place where we started In fact we very soon find out that our actions and words become second nature and one day all of a sudden we reflect back and we realise that we have be-come unconsciously competent We do it without having to think very hard about it It becomes natural to us

And there is no turning back from that

Excellence happens when we domi-nate the negative instincts we have to change and we take small behavioural steps in the right direction

To our excellence (and for those with small children) and beyond

Commerce EdgeVaughan Zoutendyk

Commercial Head - Education and Training+27 (0) 861 33 4326+27 (0) 82 602 7437

vaughancommerce-edgecom

SEPOCT | INDUSTRY NEWS SUPPLY NETWORK AFRICA

16 17

DEXION (HEAD OFFICE BASED IN CAPE TOWN) WAREHOUSE SOLUTIONS AND SHELVING AND RACKING SUPPLIERS TO SOUTH AFRICA AND AFRICA MANY WAREHOUSE AND STORAGE FACILITIES IN SOUTH AFRICA UTILISE THE GROUND LEVEL BUT FAIL TO RECOGNISE THE FREE SPACE ABOVE IT WE AT DEXION PROVIDE A NUM-BER OF SOLUTIONS TO IMPROVE ON UTILISING THE CUBE EFFICIENTLY ONE BEING OUR RACK SUPPORTED STRUCTURE WITH INTERLINKING WALKWAYS TO CREATE MULTI-LEVEL PICKING

Lack of storage space

think up

Contact UsTel +27 (0) 21 552-0220

rondexioncapecoza

YEARSOFEXCELLENCE

CELEBRATING

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What sets A Square Apart

20bull Pioneers of Electric Forklifts that operate in the rain

bull Strict 24 hour replacement policy on rentals

bull Callouts 24 hour a day 365 days a year

bull 98 critical parts availability

bull Manufacturer certified technicians

bull Tracked controlled service vehicles for rapid response

bull Unique 60 month battery guarantee

Contact Details

Tel 0860 FORKIE (0860 367 543) bull Tel (011) 900-1777 bull Email salesasquarecoza

Visit our website for more information

wwwforkliftcoza

Deadline aside companies can really benefit from Employment Tax IncentiveWhile there is no certainty regarding the proposed five-year ex-tension on the Employment Tax Incentive (ETI) programme (as directed by the 2018 Draft Taxation Laws Amendment Bill) com-panies will benefit financially from implementing ETI and CRS Technologies can serve as a trusted solutions partner

ETI took effect from 1 January 2014 and was introduced as an incentive to encourage employers to hire young work seekers between the ages of 18 and 29

It was set to expire on 31 December 2016 The Taxation Laws Amendment Act 2016 extended the deadline for ETI to 28 February 2019

HR and HCM services and solutions specialist CRS Technologies reminds employers that they can claim back on ETI depending on the value of the monthly remuneration

The employer can claim the ETI and reduce the amount of Pay-As-You-Earn (PAYE) tax payable by the amount of the total ETI calculated in respect of all qualifying employees

Other benefits include -bull It will reduce the employers cost of hiring young people through a cost-shar-ing mechanism with government by allowing you to reduce the amount of Pay-As-You-Earn (PAYE) you pay while leaving the wage received by the em-ployee unaffected

bull For example employers who are registered for PAYE and who employ a person for the full month of July 2018 and earns R2000 will get R1 000 off their monthly PAYE liability (provided that the employee is a qualifying em-ployee based on all the other remaining requirements)

bull The incentive amount differs based on the salary paid to each qualifying employee and whether the qualifying employee was employed after the in-ception of the ETI programme on 1 October 2013

So there is certain return on invest-ment (ROI) for qualifying employees but one of the reasons for business ap-prehension regarding the programme is because of the level of complexity in calculating cost and ROI regarding ETI

There are also specific criteria covering

qualification for employers and em-ployees alike to the programme

In order to qualify the relevant em-ployer must be registered for Employ-eesrsquo Tax (PAYE) or must be eligible to register for PAYE The employer canrsquot register just to claim ETI other regis-tration requirements must be met

Certain employers are specifically ex-cluded from the benefits of the ETI even if they are registered employers for employeesrsquo tax purposes These employers are

bull The government of the Republic in the national provincial or local sphere

bull A public entity that is listed in Sched-ule 2 or 3 of the Public Finance Man-agement Act 1 of 1999 other than

those public entities that the Minister may designate by notice in the Gov-ernment Gazette on such conditions as the Minister may prescribe by regula-tion

bull A municipal entityQualifying employers can also be dis-

qualified by the Minister of Finance due to the displacement of an employ-ee or by not meeting the conditions as may be prescribed by the Minister by regulation

ldquoCRS is one of the very few payrolls that can calculate this correctly and has the resources and expertise to fulfil all requirements for employers within its payroll systemrdquo says Sandra Maritz Legislation Business Consul-tant at CRS Technologies

CRS Technologies+27 (0) 11 259 4700

wwwcrscoza

SEPOCT | INDUSTRY NEWS SUPPLY NETWORK AFRICA

1918

More than 35 Years of ExcellenceBlueginger manufactures state of the art products through excellent quality management systems developed over thirty five years and highly qualified professional DC Power supplies electrical engineers who have the ingenuity and innovation to ensure winning solutions every time

SIMPLICITY amp RELIABILITYThe Blueginger Traction Charger takes a fresh new approach to recharging electrical forklifts and pallet jacks

Our products portfolio includesbull DC power suppliesbull DC Battery Chargersbull DC Backup systemsbull Battery Tripping unitsbull DC to DC convertersbull Battery Management Systemsbull Harsh environment power systems

Blueginger is a B-BBEE compliant enterprise

8 Sedgewick Road Founders View South Modderfontein

Tel 011 452 8305Fax 011 452 8396

Email bluegingerworldonlinecoza wwwbluegingercoza

eSourcing amp eAuction tools matter most for Corporation and Government procure-ment in AfricaAfrica is one of the biggest upcoming next level business opportunity for the world all coun-tries are vying for for major growth in entire African continent from Telecommunication Electricity to Infrastructure projects lead by government and several big global Multina-tional companies setting up local manufactur-ing facility for African markets as well export worldwide using low cost advantage

To be successful it is very important for governments and private companies in Africa to buy goods and services at the right price Some governments and companies are facing the challenge of sourcing suppliers as most goods raw material and industrial machinery are imported from across the world Skilled sourcing and procurement pro-fessional talent locally in Africa is very limited or the professionals donrsquot have much global experience Globally to-day digital technologies are being pro-moted in sourcing and procurement by government as well private corpo-rations as it leads to transparency and brings saving to the sourcing and pro-curement processes

There are two main parts to the eS-ourcing process The first part is eRFQ and second is eAuction During the eRFQ (Request for Quote) stage the buyer will generate a request elec-tronically by entering all the details of material being sourced at eSupplier-Globalcom buyers can also add their supplierrsquos email addresses and invite them to the sourcing process If they enable the New Supplier Discovery Option while creating the eRFQ Sup-plierGlobalcom will then search for a suitable supplier in the database and send the eRFQ via email Suppliers can view all the eRFQ data online such as specifications drawings etchellip if the supplier decides he can quote online details on how to quote are included in the eRFQ email itself

There are many existing features for buyers like a ldquoone click quote compar-ison statementrdquo which can be down-loaded in MS Excel format Should the Buyer want to negotiate with suppliers who have initially quoted the eAuc-tion tool offers various types of for-ward and reverse eAuction options

The Buyer can observe the online bidding process and the system gen-erates a PDF eAuction report which has the entire bid history of suppliers and ranking based on price The tool has the capability to generate various types of digital analytics reports which can be used to analyse sourcing spend

eSupplierGlobalcom has simple and user-friendly features which allows for maximum engagement between buys and sellers generating more savings and simplifying the sourcing process Our current users are small to large corporations in the manufacturing and trading industries and we have strong presence in government projects which use eAuction regularly when sourcing and buying material and ser-vices

What can you buy using eSourcing

Itrsquos a very common questions asked by buyers By using eSourcing you can ob-tain anything and everything from raw materials to capital items and any ser-vices which may be required

Who are the ideal customerseSourcing can be used for by all types of private corporations as well govern-ment agencies for example manufac-turing companies the mining industry agriculture schools hospitals rail-ways power generation and distribu-tion infrastructure and Construction projects etchellip

Key Benefits - Find new suppliers in without any bias- Get eQuotes online improves pro-cess transparency- Digitization of sourcing process im-proves process speed and provides au-ditable reports- eAuction creates supplier competi-tion online which allows for competi-tive price discovery- Centralises buyers sourcing knowl-edge - Web based SaaS tool hosted in the cloud ready to use-Multilingual capability for diverse sourcing needs

eSupplierGlobal+1 (216) 916-6766

rmodieSupplierGlobalcomwwweSupplierGlobalcom

SEPOCT | INDUSTRY NEWS SUPPLY NETWORK AFRICA

20 21

Johannesburg ndash Head OfficeUnit A-2 53 Maple StreetPomona Kempton ParkT +27 (11) 397 0500F +27 (11) 397 0501

Cape TownT +27 (21) 940 8140F +27 (21) 945 3022

6 Traka Street StiklandBellville

DurbanT +27 (31) 700 1634F +27 (31) 700 1688Unit 20 Kyalami Park26-36 Kyalami RoadWestmead Pinetown

THE COLLECTION OF TALENTS

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SMART MACHINE20-30 ton

Blockchain Will it impact your businessBlockchain has the potential to improve transparencyand trust across a wide range of sectors in Africa pro-viding a compelling new platform for digital empow-erment

In a region of fragmented data com-plex supply chains and inefficient trade the technology has the power to transform the way businesses shareinformation track assets and delivertheir services

The African Blockchain Report 2018 takes a look at the early pioneers of the technology across Africa highlight-ing some of its potential use cases andapplications as well as exposing someof the challenges that lie ahead Findout why blockchain is being positionedalongside the cloud Internet of things(IoT) and Artificial Intelligence (AI) asthe emerging technologies that willhelp build a bright digital future for Africa

The report includes bullA look at the industries driving block-chain adoption across the regionbullHow blockchain can play a big rolein supporting the public sector fea-turing an interview with Dr Ndemo Chairman of the Blockchain and Arti-ficial intelligence Taskforce at Govern-ment of KenyabullHow key stakeholders in Africa arepreparing for the arrival of blockchain

SEPOCT | INDUSTRY NEWS SUPPLY NETWORK AFRICA

23

Automation and WMS trends in warehouse productionA popular subject in every busi-ness is to predict and describe trends about future technology and future challenges Logistics is no exception if you google you will find many articles regarding future logistics

This article is my contribution about future trends regarding automation and technology in warehouse

When it comes to automation I be-lieve more and more companies will invest in different kind of automation solutions Not that the prices in auto-mation investments will decrease the reason is rather that other costs will in-crease that make the ROI more attrac-tive like labor costs and the costs of facilities Therefore you need volume effective solutions with a high efficien-cy like mini load or cranes However this will still in the future attract large or middle-sized warehouses first be-cause of the size of investments

Automation like Amazon robotics is a disruptor and very interesting the problem in my opinion is the lack of volume efficiency compared to for ex-ample mini load You still need many expensive square meters Another in-teresting disruptor is Autostorersquos solu-tion this solution is more volume ef-fective than Amazon robotics solution and it is also based on autonomous robots These both solutions are easy to scale up and is also suitable for small and medium warehouses I think we will see more of these solutions because it is easy to scale up and the ROI is attractive for a broader range of warehouses than cranes or mini-load

In fact many large global companies have started to decrease their level of warehouse automation because of the

high maintenance costs and the short life expectancy The technology is rap-idly outdated and there is a risk of being locked in an ineffective automa-tion solution Personally Irsquom positive about automation but itrsquos important not to build monuments that you call it in lean language Solutions without flexibility and batch and que problems There is also a breaking point when the automation cost more (including maintenance and expertise you have employed) than you gain in efficiency

The most interesting thing in the near future of warehouse production in my opinion is not any hardware it is artificial intelligence (AI) and machine learning The use of AI in WMS have just begun There is already WMS ven-dors that use AI for optimization and simulation The interest in AI is grow-ing fast in a survey from SDCEXEC called ldquoFuture of Supply Chainrdquo from 2014 they didnacutet even ask the clients of AIacutes importance In the same survey from 2016 47 percent said that AI is both disruptive and important of re-spect to supply chain strategies On top of that an Accenture report from 2016 suggests 85 percent of organiza-tions have adopted or will adopt AI in their supply chain within a year

In my opinion AI is the big disruptor and the strongest trend of warehouse production in the near future AI will automate processes simulate and op-timize in future WMS I believe simula-tion with help of AI will be a standard

feature in WMS in a near future The technology is still in its infancy we have just seen the beginning

I believe smart glasses will be a great tool and have a big impact in the ware-house I have written a separate article about that See link below

httpsroblogisticcom20171110could-smart-glasses-be-the-wearable-of-future-warehouse-production

SEPOCT | WAREHOUSE SUPPLY NETWORK AFRICA

12191 - PROPAK AFRICA 2019 EXPROM FP EXPROM AD 210X297 WHERE TO PRINTindd 1 20180926 1424

24 25

DISRUPTIVE DIGITAL ERA DEMANDS NEW BUSINESS MODELSIn 1980 the average life expectancy of a firm in the Fortune 500 was around 38 years Today it is less than 15 years and declining all the time says Sean Culey a globally recognised business transformation expert and author He believes that companies aiming to thrive in the new disruptive digital era must transform their business models

ldquoIn this world of ever increasing change and digital disruption the so-called lsquoVUCArsquo environment the need to be able to move and adapt at pace has never been more pressing Today the worldrsquos largest transport companyowns no vehicles the worldrsquos largest retailer holds no inventory the largest accommodation provider holds no realestate the worldrsquos largest movie pro-vider has no cinemas and the largest telecommunications companies own no infrastructure A company that de-veloped an app that allowed people to hail cars became worth more than the companies that manufactured the cars This is our world in transition andbusinesses that do not transform will-find that their lunch is about to be eat-en by nimbler hungrier and infinitelymore agile competitorsrdquo Culey warns

in his latest book ldquoTransition Point ndash from Steam to the Singularityrdquo Cu-ley examines how technology has transformed the world and why what comes next is critical The eagerly awaited bookrsquos global launch coincides with Culeyrsquos visit to South Africa next month (October) He will share his in-sights and advice at a ldquomasterclassrdquo hosted by SAPICS The Professional Body for Supply Chain Management ldquoSean received rave reviews when he spoke at the 2017 SAPICS Conference and was a double award winner at theevent We have been inundated with requests for him to return to South Africardquo comments SAPICS president Mungo Park

SAPICS+27 (0) 11 023 6701

infosapicsorgzawwwsapicsorg

Sean Culey

SEPOCT | DIGITALIZATION SUPPLY NETWORK AFRICA

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INVESTING IN

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2726

bullProfessional members of CIPS re-ceive 32 more in salary than their non-qualified counterparts but therersquos still a talent shortage in the regionbullA large number of Sub-Sahara Afri-ca professionals received a salary in-crease in the last 12 months (49)bullMen earn more than women at most levels except at the operational level where women earn morebull85 believe procurement is valued in their organisation

Over 4000 global procurement profes-sionals contributed to the latest free salary guide from The Chartered insti-tute of Procurement amp Supply (CIPS) in partnership with recruiting experts Hays Procurement The CIPSHays Procurement Salary Guide and Insight 2018 report benchmarks salaries and bonuses for different roles and pro-files and offers insight into career paths in procurement for permanent and interim contracts and across sec-tors

Great news for those professionals with MCIPS as 49 members reported higher salary levels than those with-out MCIPS professionals earned an average of USD 23301 compared to non-professionals at USD 17632 but 46 members reported that those re-sponsible for recruiting procurement staff struggled to find the right people

The disparity in salaries between gen-ders still causes concern as a shocking 52 of men earn more than women at advanced professional level This drops at lower levels where there is an 8 disparity at professional level 11 at managerial and 4 at tactical but the gap is still wide Only at operation-al level do women start to earn more and 20 did

Though salary uplifts were still sub-dued a third of professionals (33)

still received a bonus though they were the lowest out of all the regions surveyed In terms of benefits the Sub-Saharan region showed a different benefit structure as private medical insurance and support for study and career development both came top at 44 Life assurance and death in ser-vice benefits came second at 34

Hemant Harrielall Managing Director of CIPS Africa commented ldquoThe value of the profession is still in evidence as the search for talent intensifies That almost half our respondents are find-ing it difficult to find the right people with the right skills isnrsquot a surprise giv-en the worth of procurement special-istsrdquo

ldquoThat good procurement and supply chain management is seen as more important than ever before means we have a pathway to secure more trained and skilled professionals in Sub-Sa-haran Africa CEOs and government teams will be looking to turn this value into realistic steps and get more staff on board to build strategic value for their organisationsrdquo

ldquoOur members are the cream of the crop and we welcome more people to train and upskill themselves in supply

chain practice and join usrdquo

Scott Dance Director Hays Procure-ment amp Supply Chain commented ldquoFinding the right people is of para-mount importance to be able to build the best teamrdquo

ldquoOur report also highlights the ongoing issues that employers face when re-cruitingrdquo Professionals with the right soft skills are of great importance however can be difficult to find This can be especially challenging when seeking talented senior procurementprofessionals who are all the more important to bring about the change which is high on the agenda for many organisations

The full report also reveals more in-formation about salaries and the most valued bonuses for Sub-Saharan pro-fessionals

Studies finds procurement and supply chain salaries in Sub-Saharan Africa are the lowest but MCIPS professionals receive 32 more

CIPS South Africa+27 (0) 12 345 6177+27 (0) 12 345 3309

httpswwwcipsorgen-za

SEPOCT | PROCUREMENT SUPPLY NETWORK AFRICA

28 29

ID Logistics goes green with solar at its warehouses

According to ID Logistics SArsquos manag-ing director Etienne Juillard these in-stallations represent a significant step towards reducing the company carbon footprint and overall operating costs Specialist SA-based renewable energy

IDL SNA 180x130mmindd 1 4618 1042 PM

(Atlas) Aerial view of ID Logisticsrsquo Atlas solar PV project

ID Logistics South Africa part of the leading French internation-al contract logistics group recent successfully installed solar PV solu-tions at both its Johannesburg and Cape Town warehousing facilities

(Cape Town) ID Logisticsrsquo Cape Town solar PV project

solutionsrsquo company Solareff was se-lected to engineer install and com-mission and maintain both of the solar PV solutions A 5742kWp grid-tied solution was installed at the Atlas warehouse in Boksburg Major components of this installation which was completed within seven months comprise 1740 x 330W Canadian solar modules and 10 x 50KVA ABB string inverters The array which covers a total roof area of approximately 5357 sqm is capable of producing a total peak DC power of 5742 kilowatts under Stan-dard Test Conditions (STC) A 1188kWp grid-tied solution was in-stalled at the Cape Town warehouse facility covering a roof area of 792 sqm and while this is a smaller solution it will still provide significant annual sav-ings of 1018 tons of coal while avoid-ing the creation of 190 tons of carbon dioxide each year Juillard added that this is part of the grouprsquos global drive towards creating a sustainable logistics company and that they will continue to look for and im-plement other solutions to meet these objectives

IgraveD-Logistics+27 (0) 10 005 1822

wwwid-logisticscomza

SEPOCT | LOGISTICS SUPPLY NETWORK AFRICA

It sounds far-fetched but growing trend among businesses that aim to benefit fully from next-generation technology is to exploit the applica-tion of game mechanics and drive up loyalty

Gamification ndash businesses arenrsquot playing around with tech says LoyaltyPlus

In a market that is continuously fo-cused on customer experience and CX the ability to direct or influence user behaviour by applying popular tech-niques upon which gaming is based

A key challenge today is to build enter-prise loyalty which means being able to successfully influence emotional be-haviour to obtain complete customer retention and attract new customers

Leading software solutions provider and independent CRM firm LoyaltyPlus explains the context of gamification within the realm of CRM customer life cycle management customer experi-

ence and other business-generating streamsldquoGamification involves le-veraging mechanics principles and techniques used by game designers to engage with players and applying these to non-game experiencesrdquo says Frik van der Westhuizen Mar-keting Director at LoyaltyPlus ldquoAnd the reality of todayrsquos market is that this process actually enhances cus-tomer interaction operations and many areas of business manage-ment that are focused on customer touchpointsrdquo

According to Wikipedia ldquogamifica-tion can also improve an individu-

alrsquos ability to comprehend digital con-tent and understand a certain area of study such as musicrdquo

LoyaltyPlus is particularly interested in how gamification can be integrat-ed into and applied through flagship products like its namesake Loyalty-Plus a browser-based solution allow-ing secure access to its functionality where an internet presence is avail-able

The solution is designed to bridge the gap between sales and marketing by creating a better understanding of customer behaviour and needs

ldquoThe essence of gamification is to ma-nipulate user behaviour and achieve the desired result in terms of adop-tion of non-game applications and processesrdquo said van der Westhuizen ldquoThe main objective is to improve user engagement and productivityrdquo

LoyaltyPluswwwloyaltypluscoza

SEPOCT | TECHNOLOGY SUPPLY NETWORK AFRICA

30

4 000th FAW rolls off Coega production line

FAW South Africarsquos world-class Coega assembly plant recently celebrat-ed another production milestone assembly of the 4 000th FAW in South AfricaWith a presence in South Africa dat-ing 24 years FAWrsquos assembly plant has become the bedrock for further investments in the Eastern Cape In-augurated in July 2014 the plant was the first large-scale investment made by a China-based company in the re-gion In fact it is still one of the largest foreign direct investments ever made in Coega

FAWrsquos R600 million plant currently provides employment for 120 people on a permanent basis contributing positively to the overall unemploy-ment rate in the province Some 951 training hours have been completed year-to-date with the training pro-vided focusing on health and safety as well as skills development

Several health and safety practices are monitored and enforced at the site In fact since the plantrsquos opening in 2014 the facility has an enviable health and safety record Each assembly station has been ergonomically designed for optimum employee work efficiency to ensure optimum employee well-being No fewer than 89 innovations and im-provements have been implemented at the plant in recent years with the majority of these innovations and im-provements proposed by the assembly

staffFurthermore FAW SA has developed and incorporated numerous policies and procedures to ensure effective waste management at the plant FAW SA prides itself on ensuring that the plant operates according to the envi-ronmental standards put into place by the Coega IDZ

The plant has increased production to include almost all FAW commercial ve-hicles sold in the sub-Saharan region today It has produced 1 061 vehicles in the past 13 months alone (averaging 81 vehicles a month) which are either sold locally or exported into Southern Africa FAW SA has a rigid quality con-trol procedure all vehicles must pass before these vehicles are given the green light No less than seven quali-ty check-points are in place to ensure that all vehicles that roll off the pro-duction line are of the highest build quality

To date a total of 16 different models have been assembled at the plant in Coega ranging from the ever popular 8140 to the landmark vehicle a 420hp FAW 33420FT truck tractor which is the newest model in the companyrsquos extra-heavy commercial vehicle range and is the successor to the popular

FAW 28380FT Total FAW exports reached 159 units in 2016 which rose to 212 units in 2017 establishing FAW as the second largest commercial vehicle exporter in South Africa This is further testament to the brands promise to build quality vehi-cles in South Africa for Africa

Customer demand for locally built FAW trucks meanwhile has increased exponentially in the last three years primarily due to their assembly quali-ty and speed to market And the brand set a new total sales record in 2017 despite the tough economic environ-ment

Whatrsquos more FAW SA is committed to social responsibility and wants to keep working with the Coega Development Corporation (CDC) and surrounding communities in Coega

To this end FAW - together with the CDC - recently donated about 400 pairs of school shoes to the Coega Pri-mary School which is located in Wells Estate Port Elizabeth All of this is fur-ther proof of the brandrsquos commitment to the country and continent

FAW Vehicle Manufacturers SAwwwfawcoza

SEPOCT | TRUCKING SUPPLY NETWORK AFRICA

33

COMBi iFT L I F T I N G I N N O V A T I O N

VGM nt

SOLomplia

AS

C

COMBi-SC The cost effective solution for handling containers and oversized loads

The supremely reliable and robust Combi-SC is the most economical option compared to heavy handling forklifts reach stackers or mobile cranes

Its maneuverability light footprint and high customization offer you complete independence transporting containers and oversized loads

victorsolutions-4ucoza

Control Towers ndashBuzzword or Game Changing Supply Chain model

The latest hot topic within the supply chain lexicon is control towers The name itself evokes images of air traf-fic controllers keeping a sharp eye over air traffic and indeed the concept is very similar Croydon Airport was the first to introduce an air traffic control tower in the 1920rsquos so that it had a literal birds-eye view of flights so that the airport could better support pilots and ground crew and mitigate the risk of accidents The concept quickly caught on and evolved to the highly technical discipline we know today

Potential for Supply Chain

In much the same way supply chain control towers offer a consolidated view of the entire chain They provide insight and alerts into events occur-ring throughout the chain The mod-el has further evolved into intelligent hubs that not only provide in-depth visibility but also collate analyze and utilize data to make informed predic-tive and indeed prescriptive decisions right from the point of order through to delivery to end consumer and even beyond

By definition a supply chain control tower is a tool either digital or phys-ical or a combination of both that provides visibility across the entire supply chain both holistically and gran-ularly With the rise of supply chain networks encompassing multi-party entities both up and downstream that are highly responsive to consumer demand control towers are advanc-ing beyond simple decision supporting visibility into autonomous control and decision making thanks to advancing artificial intelligence

The benefits it offers

While control towers increasingly rely on technology to provide more

sophisticated solutions purely analyti-cal towers typically only leverage plan-ning and other data into a consolidat-ed view often lacking the operational ability to action insights quickly A true control tower should be a combination of both operational and data-driven capabilities thereby marrying supply chain visibility and analytics with the ability to do something in real-time from an operational perspective

What does it look like

A supply chain can from a high-level be broken down into four main sec-tions namely purchase order manu-facture distribution and transporta-tion and future-focused control towers aim to provide visibility over all four from a centralised hub From an oper-ational point-of-view a control tower provides visibility across all four steps allowing for exception management to a very granular level Dynamic inven-tory sourcing across multiple suppliers allows for the optimization of trans-portation as well as internal capacity planning and SLA monitoring Analytic capabilities provide the so-called ldquoon-time in-fullrdquo reporting capabilities as well as a holistic view of the total-cost-to-serve by accurately consolidating transport supplier activity and other costs on an individual SKU basis

The functionality provided by control tower models within a supply chain are impressive and can orchestrate entire supply networks to run more ef-ficiently providing benefit for all part-ners within the chain The challenge lies in the mindset shift required by supply chain professionals to one of letting go of control to gain advantage

There needs to be a realization that a fulfilment partner who owns and manages the entire chain on behalf of a client is the first step in building a successful control tower followed by the almost counterintuitive under-standing that by releasing day-to-day control to such a model more con-trol is in fact gained The implementa-tion of a control tower model is by no means easy but once done correctly unlocks immense value By identify-ing a partner to implement such a hub and then allowing such to manage all the necessary steps (and exceptions) in real-time the benefit for all within the value chain network will result in a competitive advantage in an increas-ingly complex supply chain environ-ment and indeed global marketplace

Barloworld Logistics+27 (0) 11 445 1600slubbebwlogcom

wwwbarloworld-logisticscom

SEPOCT | LOGISTICS SUPPLY NETWORK AFRICA

3534

Ctrack helps power Sasol Solar ChallengeTelematics and vehicle tracking specialists Ctrack are providing re-al-time visibility to local and international competitors taking part in this yearrsquos Sasol Solar Challenge

As a proud event partner the company is providing a combination of tracking units which will record and monitor the progress of competing teams in-dicating the distances driven and top speeds achieved by all participants throughout the eight-day event

Thanks to Ctrack all competitorsrsquo po-sitions will be displayed on maps in real-time using GPS for better insight into what is happening in the race

Besides the more traditional track-ing units installed in support vehicles Ctrack will also use rechargeable track-ing units that do not draw power from competing cars

This product is testament to Ctrackrsquos experience with using cutting-edge technology to its limits

Emergency services vehicles will fur-ther be equipped with Ctrack track-ing units which will be used to notify emergency personnel should a solar vehicle be involved in any kind of in-cident The tracking units will make reaching the exact location of such an incident far quicker than would other-wise be the case

This service provides comfort to both competitors and race organisers who must comply with certain risk and safe-

ty requirements set by international racing standards for solar car racing

Thanks to Ctrack the position of the sun-powered cars will be viewable dai-ly on the Solar Challenge website and through laptops and mobile devices through integration of Ctrackrsquos online software and mobile app

Ctrack recently displayed a solar-pow-ered race car on its stand during the 2018 Festival of Motoring which high-lighted the companyrsquos technical exper-tise and support for solar car racing in South Africa The Sasol Solar Challenge will now put this know-how to the ul-timate test

Celebrating its 10th anniversary this year the biennial Sasol Solar Challenge includes teams from South Africa the Netherlands Switzerland Hong Kong and Japan

Participating teams will leave Preto-ria on 22 September to embark on an epic solar-powered journey to Stel-lenbosch stopping in towns along the way to rest and recharge Those with cars that can make the gruelling jour-ney will cross the finish line on 29 Sep-tember

This yearrsquos participants include some of the worldrsquos top solar car teams in-

cluding current Solar Car World Cham-pions from Delft University in the Netherlands and former world cham-pions Tokai University from Japan

Organisers say interest in solar car challenges is gaining speed Top teams are attracted to the challenge of com-peting in varying road and weather conditions altitudes which vary by nearly 2 000 metres

The teams are expected to travel distances between 2 500 km and 5 000 km with the 2018 event travers-ing some of the worldrsquos most beautiful and diverse landscapes from savan-nah and mountains to coastal forest

Ctrack South Africawwwctrackcom

wwwsolarchallengecoza

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Proudly Designed and Manufactured

In South Africa by

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bull National Footprint

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36 37

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26 Years Experience

INSPECTION amp TESTING OF ALL LIFTING EQUIPMENT amp PRESSURE VESSELS TRAINING

Culmen Consultants

0

5

25

75

95

100

Rubicomm Press Release page 1

Wednesday 17 October 2018 121458 PM

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Rubicomm Press Release page 2

Wednesday 17 October 2018 121525 PM

SEPOCT | FINANCIAL PLANNING SUPPLY NETWORK AFRICA SEPOCT | FINANCIAL PLANNING SUPPLY NETWORK AFRICA

38

AUTOMATION

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EDUCATION amp TRAINING

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Jungheinrich South AfricaT +27 (0)10 596 8460E infojungheinrichcoza W wwwjungheinrichcoza

Toyota ForkliftsT +27 (0) 11 571-0387M +27 (0) 71 106-4867E theaveiegroupcozaW wwweiegroupcoza

Shorrock automationT +27 (0) 12 450 0300F +27 (0) 12 450 0322E salesshorrockcozaW wwwshorrockcoza

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KiporT +27 (0) 11 284 2009E kiporpowersmithcozaW wwwkiporforkliftscoza

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BUYERS GUIDE SUPPLY NETWORK AFRICABUYERS GUIDE

A Square ForkliftT 0860 (FORKIE) ndash 0860 367 543 011 900 1777E salesasquarecozaW wwwforkliftcoza

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Parker HannifinT +27 (0) 11 961 0700E LisadebeerparkercomW wwwparkercomza

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40

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Combilift M +27 (0) 82 337-6815T +27 (0) 11 900-801012W wwwcombiliftforkliftscoza

LIFTING

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PALLETS amp CONTAINERS

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PROPERTIES

RACKING

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BUYERS GUIDE SUPPLY NETWORK AFRICABUYERS GUIDE

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TrackmaticT +27 (0) 11 531 3400E salestrackmaticcozaW wwwtrackmaticcoza

BITOT +27 (0) 11 397 7377T +27 (0) 21 770 0016E salesbitosacozaW wwwbitosacoza

First National BatteryT +27 (0) 21 932 6331E pietersbatterycozaW wwwbatterycoza

ID LogisticsT +27 (0) 10 005 1822E contactidlsaid-logisticscomW wwwid-logisticscomza

41

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Stab-a-LoadT +27 (0) 11 900-3909F +27 (0) 900-2559E salesstabaloadcozaW wwwstabaloadcoza

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SSI SchaeferT +27 (0) 11 707-2600F +27 (0) 11 707-2620E infozassi-schaefercomW wwwssi-schaefercom

KNAPP LogisticT +27 (0) 11 465-9284M +27 (0) 72 255-0352E saleszaknappcomW wwwknappcom

DOCKING SYSTEMS

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WAREHOUSE SOLUTIONS

BUYERS GUIDESUPPLY NETWORK AFRICABUYERS GUIDE

FLOORING

HEALTH amp SAVETY

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Solutions4uT +27 (0) 11 900-801012M +27 (0) 82 337-6815E victorsolutions-4ucoza

MATERIALS HANDLING

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SSI SchaeferT +27 (0) 11 707-2600F +27 (0) 11 707-2620E infozassi-schaefercomW wwwssi-schaefercom

Store LabT +27 (0) 11 708-0135F +27 (0) 86 696-4099E sunestorlabcozaW wwwstorelabcoza

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DexionT +27 (0) 21 552-0220F +27 (0) 86 517-2949E rondexioncapecozaW wwwdexioncapecoza

Krost Shelving amp RackingT +27 (0) 11 827-5555E cherikrostshelvingcomW wwwkrostshelvingcoza

Supply Network Africa Your Supply Chain With Passion

To book your space for the NovDec issue contact Lelanie Lane

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V amp V TrainingT +27 (0) 11 914 3911E vaughnsafetyvodamailcozaW wwwvvtrainingcoza

42

PROMHS (Pty) LtdT 083 447 4097E iainpromhscozaW wwwpromhscoza

Email infosupplynetworkafricacoza Manufactured in South Africa since 1965

Racking ndash Conventional VNA Drive-in Flow Rack Pushback Shuttle etc

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Johannesburg | Tel +27 11 827 5555 | saleskrostshelvingcomDurban | Tel +27 31 700 2020 | kznsaleskrostshelvingcomCape Town | Tel +27 21 705 7808 29 | cptsaleskrostshelvingcom

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COMBi-SC The cost effective solution for handling containers and oversized loads

The supremely reliable and robust Combi-SC is the most economical option compared to heavy handling forklifts reach stackers or mobile cranes

Its maneuverability light footprint and high customization offer you complete independence transporting containers and oversized loads

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