supporting coaches: a guide to recruiting, developing and retaining ...€¦ · a guide to...

35
Supporting Coaches: A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1

Upload: others

Post on 28-May-2020

5 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Supporting Coaches:

A Guide to Recruiting, Developing and Retaining Your Coaches

Supporting Coaches Slide 1

Page 2: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

By the end of the workshop, delegates will be able to:

• identify methods and good practice to recruit coaches

• recognise the importance of developing & supporting coaches and explore the tools to use

• appreciate how reward & recognition can help retain coaches

• appreciate how successful coach support can help retain coaches

Workshop Outcomes

Supporting Coaches Slide 2

Page 3: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Why Do Volunteers Quit?

In your groups write down all the reasons you can think of as to why volunteers leave/move on/quit

Supporting Coaches Slide 3

Page 4: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Why Are We Here?

Coaches leaving the industry:

Supporting Coaches Slide 4

Life Reasons:

System Reasons:

34% leave for system reasons (lack of support/opportunities)

66% leave for personal reasons (family, work, education)

Page 5: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Reward & Recognise

Develop & Support

Recruit

The System

Supporting Coaches Slide 5

Retention

Page 6: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Supporting Coaches Slide 6

Recruit

LO: Identify methods and good practice to recruit coaches

Page 7: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Recruitment Considerations

Volunteer motivation and needs:

What motivates people to coach?

Why would they want to coach for you /your club/ organisation?

Supporting Coaches Slide 7

Page 8: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Classic – personal values/beliefs – doing a good thing, a scene of giving something back, contributing to your club/wider community

Personal / Dedicated: doing it for my team/club/sport,

doing it because I have children/family/friends involved

Self Serving – personal choices, a chance to try new things, meet new people, make friends, a way to enhance CV, gain experience and improve chances of gaining employment

Volunteer Motivation Categories

Page 9: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Supply of coaches (what coaches have you already got?)

Audit and identify the gaps

Recruitment options New coach?

Current coach?

Inactive coach?

Planning to Recruit

Demand for coaches (what are your

participants’ needs?)

Supporting Coaches Slide 9

Page 10: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Audit and identify the gaps

Life Cycle of Volunteers

What is the average length of time a volunteer will stay in their role for your club?

Traffic Lights Depending on where in the

life cycle your volunteer is will give their traffic light rating

Beginning = Green

Middle = Amber End = Red

Supporting Coaches Slide 10

Page 11: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Things to Consider for Recruitment

About the Club

What type of coach do you need?

When do you need coaches?

Who could be free to coach at this time?

Where and how can you advertise vacancies?

Are you tailoring your advert to appeal to the

type of person who would best fill the

position?

Supporting Coaches Slide 11

Page 12: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Recruitment Options

Supporting Coaches Slide 12

From within the club

An assistant already with

the team

A parent helper An injured player

A previous coach who had to stop for external reasons – work/family etc

A student who previously did a placement with the

club

From outside the club

Take on a new coach

Use a coach from

another club/organisation

Approach local school /

collage / university

Page 13: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Characteristics protected by the

Equality Act

Age

Disability

Gender reassignment

Race

Religion or belief

Sex

Sexual orientation

Pregnancy and maternity

Marriage and civil partnerships

Page 14: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

What Else do Coaches Need?

Agreed minimum age

Appropriate qualification

Relevant insurance cover

PVG/Disclosure Scotland Disclosure

Commitment to a number of policies

Safeguarding and Protecting Children

Equity in Your Coaching

Positive Coaching Scotland Disability Inclusion Training

First Aid Training

etc

Supporting Coaches Slide 14

Page 15: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Who Else Can Help?

Your club/organisation committee

Other members of your club/organisation

Local Authority professional staff

Governing Body of Sport

sportscotland www.sportscotland.org.uk

www.helpforclubs.org.uk

sports coach UK website: www.sportscoachuk.org

HM Revenue and Customs: www.hmrc.gov.uk

Your own HR/personnel department (where

applicable)

Supporting Coaches Slide 15

Page 16: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Effective induction

For the coach and for the club/organisation

WHAT should be included

HOW it could be done

WHERE it could happen

WHO could do it or at least help you

WHEN might it happen

WHAT resources, information, paperwork, instructions,

might you need

Supporting Coaches Slide 16

Page 17: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Reflect and Take Action

Pause for a minute to reflect on what has been discussed in the Recruitment section

Use the blank Action Plan Sheet provided to make any notes relevant to you

Supporting Coaches Slide 17

Page 18: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Supporting Coaches Slide 18

Develop & Support

LO: recognise the importance of

developing coaches and explore the tools to use

Page 19: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Why is the Development of Coaches Important?

Supporting Coaches Slide 19

For the Club:

For the Coaches:

Motivation

Retention

Further development within organisation

Reward and recognition

Ensures quality

Appropriately

trained/developed

Able to deliver high

quality sessions

Highlights the importance of CPD

Supports team working

Page 20: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Developing Coaches

Mentoring opportunities

Coaching qualifications

Training needs analysis (TNA) and personal development

planning (PDP)

Co-coaching opportunities

Coach observations

Appraisal process/

review meetings

Resource library

Other development workshops

Seminars, conferences

and webinars

Online resources,

journals, books

Coaching practice and

self-reflection

Supporting Coaches Slide 20

Page 21: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Definitions

FORMAL STRUCTURED LEARNING: Recognised qualification, such as UKCC or other NGB coaching award, normally includes an element of assessment, CPD training courses (like this one), attend and receive a certificate, no assessment, attending coaching updates – normally led by a recognised expert / tutor

INFORMAL LEARNING: Personal discovery, working with peers, personal research

Page 22: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Developing Coaches

Supporting Coaches Slide 22

Setting a

coaching goal

TNA complete

based on current

and future needs

PDP for coach

Ongoing practice

Regular review

Page 23: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Task

All coaches are different and will have their own development needs. Using the coaches from the earlier task design a development package relevant for them.

Page 24: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Tools for Development: Training Needs Analysis (TNA)

Supporting Coaches Slide 24

A process coaches can use to help them identify:

the coaching skills/knowledge/experience they need for existing and future coaching roles

their current coaching strengths

their areas for improvement

Page 25: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Tools for Development: Personal Development Plan (PDP)

A tool that will help coaches develop; a PDP helps to identify what:

further knowledge and skills a coach may need to develop

actions they could take to work towards their coaching goal

further support is needed

Supporting Coaches Slide 25

Page 26: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Coach Observation

Supporting Coaches Slide 26

Development tool for the coach

Aids self-reflection process

Highlights strengths and areas for development

Supports the development of TNA/PDP

Page 27: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Tools for Development: Quality Assurance

What

Coaching delivery

Session outcomes

Participant experience

How

Participant feedback Observation Checklist Self-reflection

Participant feedback

Input from others

Other monitoring and evaluation

Participant feedback

Input from others

Supporting Coaches Slide 27

Page 28: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

What Coaches Want

• Better communication

• Access to a mentor/more experienced coach

• Access to funding or cheaper qualifications

• Better use of technology

• Access to more coaching knowledge

• Help identifying strengths and weaknesses

• Appropriate role models

Page 29: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Supporting Coaches Slide 29

Reward & Recognition

LO: appreciate how successful recognition and reward can help retain coaches

Page 30: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Retaining Coaches: What Could You Do?

Supporting Coaches Slide 30

Page 31: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Retaining Coaches

Recognition

Inclusion in decision

making

Asked for input to

shap

delivery/programmes

Trusted with more

responsibility

New role – move from

assistant to head

coach

Long or significant

service awards

Coach Development

Mentoring

TNA

PDP

Self Reflection

CPD

Coach Observations

Reward

Gifts – reduced

membership / flowers

/

Free kit (non

essencial0

Nomination for a

volunteer awared –

Saltire awards / NGB

award /Sportscotland

award

Volunteer night out

Thank you

letters/cards

Coach Support

1 to 1 meetings

Having a key contact

Regular check ins

Provision/Payment of

training course /CPD

Travel expenses

Provison of kit or

equipment

Support

Recognition Reward

Develop

Coach

Retention

Page 32: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Reward & Recognise

Develop & Support

Recruit

The System

Supporting Coaches Slide 32

Retention

Page 33: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

sportscotland

Page 34: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

Help for Clubs website: www.helpforclubs.org.uk Sports Coach UK: http://www.sportscoachuk.org/

Direct link to copy of resources used: http://www.sportscoachuk.org/coachmanagement

Resources

Supporting Coaches Slide 34

Page 35: Supporting Coaches: A Guide to Recruiting, Developing and Retaining ...€¦ · A Guide to Recruiting, Developing and Retaining Your Coaches Supporting Coaches Slide 1. By the end

By the end of the workshop, delegates will be able to:

• identify methods and good practice to recruit coaches

• recognise the importance of developing & supporting coaches and explore the tools to use

• appreciate how reward & recognition can help retain coaches

• appreciate how successful coach support can help retain coaches

Workshop Outcomes

Supporting Coaches Slide 35