supporting employee mental health · lyne brun, supervisor, health & wellness, certified peer...
TRANSCRIPT
Supporting employee mental health Linking substance use to a mental health strategy Leanne Dixon, Senior Manager, HR & Health, Emera Inc.
Lyne Brun, Supervisor, Health & Wellness, Certified Peer Support Specialist, Emera Inc.
#workplaceMH, #SantéMentaleAuTravail, #stigma, #MHCC_Conf
February 22, 2017, 12:00 p.m. – 1:00 pm ET
@mhcc_ #workplaceMH #StandardCda
Important! Send questions/comments to‘All Panelists’
Presenters
Leanne DixonSenior Manager, HR & Health
Emera Inc.
Lyne BrunSupervisor, Health & Wellness,
Certified Peer Support SpecialistEmera Inc.
WhereWe Operate
2.5 million customers7,200 employees
• International energy and services company • Headquartered in Halifax, Nova Scotia• Operate in five Canadian provinces and six
countries• Largest publically traded company based in
Atlantic Canada.
Overview of Emera
We are committed to health and wellness.
We strive to live and work injury free.
We share a belief that all injuries arepreventable.
Culture of Safety & Heath
≈ 7,200 Employees (39% union)
32% Canada 57% US 11% Caribbean
Our People
Power Generation Power Delivery Customer Service Engineering
Project Management Business Development Corporate Functions
Safety Sensitive Work
Reducing the risks… Safe work practices Education/Training Personal Protective Equipment Fit for work
(mentally and physically)– Health Assessments– Stay at Work/Return to Work Planning– Rehabilitation/Treatment– Mental Health Awareness
Mental Health Strategy
HEALTHY REACTING INJURED ILL
Mental health is a "state of well-being in which every individual: - realizes his or her own potential;
- can cope with the normal stresses of life;
- can work productively and fruitfully; and
- is able to make a contribution to her or his community.” (World Health Organization)
Mental Health Continuum
Addiction is a Disease
Addiction is not a weakness
Involuntary physical or mental condition that has some degree of permanence=> Duty to Accommodate
Alcohol
76% of Canadians reported use in past 12 mths Males => 81%; females => 71% Youth 15-19 yrs. => 60% Young adults 20-24 yrs. => 83% Adults 25+ yrs. => 77%
Canadian Tobacco, Alcohol and Drugs Survey (CTADS) Health Canada 2013 (biennial)
Prevalence of Substance Abuse
Illicit Drugs (cannabis, cocaine, speed, ecstasy, hallucinogens or heroin)
11% general population reported use in past 12 months Males 14%; females => 8% Youth 15-19 yrs. => 23% Young adults 20-24 yrs. => 27%
•Canadian Tobacco, Alcohol and Drugs Survey (CTADS) Health Canada 2013 (biennial)
Prevalence of Substance Abuse
Cannabis (illicit use in the past 12 months)
Males => 14%; females => 7% Youth 15-19 yrs. => 22% Young adults 20-24 yrs. => 26% Adults 25+ yrs. => 8%
Canadian Tobacco, Alcohol and Drugs Survey (CTADS) Health Canada 2013 (biennial)
Prevalence of Substance Abuse
Prevalence of Substance Abuse
Prescription Drugs Opioid pain relievers – narcotics Stimulants Sedatives
Prescribed for therapeutic purposes • Psychoactive properties = potential to be
abused/misused• Used for reasons other than prescribed
therapeutic purposes
Costs attributable to substance abuse by cost in Canada (2002)
Indirect Productivity Losses$24.3 (61%)
Direct Health Care Costs$8.8 (22%)
Direct Law Enforcement Costs$5.4 (14%)
Other Direct Costs$1.3 (3%)
Total Costs $39.8 billion/annum
Canadian Reality – Rehm et al.2006
Lack of processes Lack of knowledge about resources Lack of expertise Concern regarding “misinterpreting” observances Fear of offending an individual Prefer to avoid conflict Discomfort with difficult conversations
Why don’t more Employers Tackle this issue?
Safety
Productivity
Quality
Engagement/Culture
Benefits of Workplace Drug & Alcohol Programs – Why Bother?
Senior leadership commitment Stakeholder feedback/input Union buy-in Awareness, education and training Open and transparent process Focus on safety and health Accountability/Performance Management Evaluation of program outcomes
Process Followed at Emera
1. Policy and Procedure - Work Standards/Expectations2. Communication/Education3. Testing Requirements4. Investigative Process (reasonable cause and post-
incident)5. Self Identification6. Assessment/Rehabilitation & Aftercare7. Return to Work8. Consequences for Violations
Emera A&D Program Components
Promoting Recovery at Work
Navigating Healthcare & Community Services
Stay at Work/Return to Work Planning & Support
Alcohol & Drug Program - Rehab & Treatment
Peer Support
Community Partnerships
Key Resources
• Testing (Third Party Administrator and Medical Review Officer)
• Treatment/Rehabilitation Services• Employee Family Assistance Program• Disability Case Management
• Corporate buy-in• Implementation plan• Communication strategy• Internal champions (Union Leadership)• Continuous collaboration with key
stakeholders• Education before implementation• Service Level Agreements for Key Resources
Lessons Learned
Questions
ResourcesSubstance Use – Free ResourcesA step-by-step guide to addressing problematic substance use:https://www.gnb.ca/0378/acca/pdf/ACCA-Toolkit-English.pdf
The CCSA’s Low Risk Drinking Guidelines help moderate alcohol consumption and reduce immediate and long-term harms associated with it:http://www.ccsa.ca/Eng/topics/alcohol/drinking-guidelines/Pages/default.aspx
Information on alcohol and drug abuse in the workplace:http://www.conferenceboard.ca/e-library/abstract.aspx?did=6590
Accommodation:A user-friendly guide to working together on health issues in the workplace, “Accommodation Works!” Canadian Human Rights Commission: http://www.chrc-ccdp.gc.ca/eng/content/accommodation-works
Accommodation Strategies to help employees remain productive:www.workplacestrategiesformentalhealth.com/managing-workplace-issues/accommodation-strategies
National Standard National Standard for Psychological Health and Safety in the Workplacewww.csagroup.org/z1003
Assembling the Pieces - An Implementation Guide to the National Standard for Psychological Health and Safety in the Workplacewww.csagroup.org/z1003
Mental Health Literacy TrainingMental Health First Aidwww.mentalhealthfirstaid.ca
The Working Mindwww.mentalhealthcommission.ca/English/initiatives/11893/working-mind
Next Workplace WebinarMarch 29, 2017 at noon ET
To watch our past webinars, visit our website at:www.mentalhealthcommission.ca/English/workinar
How did we do?
Please fill out the survey that opens after you leavethe webinar
Thank you!Tina Kouri, Program Manager, WorkplaceMental Health Commission of [email protected]
Leanne DixonSenior Manager, HR & Health Emera [email protected]
Lyne BrunSupervisor, Health & Wellness, Certified Peer Support Specialist Emera [email protected]